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SBC comm 516 manual

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Table of contents for the manual

  • Page 1

    Part Number: W 516MC01 Version 1.1 ©2001 SBC A dvanced Solutions, In c. A ll rights reserv ed. READ ME FIRST *DSL Equipment Installation Guide: Westell® 516 *Digital Subscr iber Line ®[...]

  • Page 2

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 1 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Table of Contents Follow Steps 1 through 8 to complete the DSL Equipment Installation Step 1: Verify Your Sy stem Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit 3 Step [...]

  • Page 3

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 2 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 1 : V erify Y our Sy stem Requirements and Document s This Installation Guide is fo r Macintosh® users only. The SBC Express inst allation software will ensure t hat you mee t the following minim [...]

  • Page 4

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 3 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 2 : V erify the Content s of Y our DSL Equipment Kit Your DSL Equipm ent K it Contains: A : This I nstallation Guide and the SBC E xpress Installation C D. B : 1 Westell ® 516 DSL Modem with Ether[...]

  • Page 5

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 4 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 3 : I nst all a T ele phone Filter on Every T elephone Line 3-1 Set up the phone jack where y our DSL modem will go. 1) Locate the phone j ack where you w ant to connect your DSL 2) Insert the 2- w[...]

  • Page 6

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 5 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 5) Connect the data cable that will go to y ou r D SL mo d em t o the unfiltered side of the 2-way adapter 4) If you have a phone, fax machine, analog modem or other phone device at this location, connect[...]

  • Page 7

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 6 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 3-2 I nstall a filter on all other phones and phone devices. Why do I need a filter on all my other phones and phone devices? Converting y our regular phone line into a hig h-speed Digital Subscriber L in[...]

  • Page 8

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 7 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 4 : Choose Y our Modem and Mi nimum Requirement s Check 4-1 I nsert the SBC Express CD into your CD-ROM drive. Double click the “SB C Express” icon. 4-2 SBC Express display s the Welcome screen[...]

  • Page 9

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 8 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-3 SBC Express displ ay s the license agreement. If y ou agree to the terms, click Accept . If y ou do not accept, installation cannot continue. . 4-4 SBC Express quickl y checks y our computer sy stem t[...]

  • Page 10

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 9 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. If your com puter m eets the m inim um re quirem ents, SBC Express autom atically proceeds to the next step. You should continue to Step 6 on page 11. If you shutdown your com puter , leave the CD in the [...]

  • Page 11

    Installation Gu ide for Custom er Self- Install: Westell ® 516, Ma ci nt os h Page 10 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 5 : Inst alling th e Kingsto n ® hardw are (if needed) IMPORTANT NOTE: Most Macintosh computers already have an Ethernet card installed. I f this is the case with y our Macintosh, SBC Express wou[...]

  • Page 12

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 11 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 6 : Inst all the Westell ® 516 DSL Mod em Your computer should be turned on. Your m odem should be turned OF F. You should be at the following screen in the SBC Express Software. Only click Next AF[...]

  • Page 13

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 12 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6-2 Plug the power cable into the DSL modem and an electrical outlet. 6-3 Connect the data cable to y our telephone jack and y our DSL modem. There should NOT be a filter between the data c able and the wa[...]

  • Page 14

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 13 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 7 : Finish Configuring Y our Sys tem 7-1 SBC Express now prompts you for y our first and last name. Please type y our first and last name and then click Next to proceed. 7-2 Enter y our 10-digit pho[...]

  • Page 15

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 14 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 7-3 Congra tulations! You have finished se tting up y our DSL hardwar e. Click Quit in SBC Express and then proceed to S tep 8.[...]

  • Page 16

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 15 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 8 : Follow the Instruction s Supp lied Sep arately by y our Internet Service Prov ider Your I nternet Service Provider may have provided y ou additional instructions. These instructions may contain [...]

  • Page 17

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 16 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Appendices[...]

  • Page 18

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 17 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX A Having Trouble? I f the suggestions below don’t resolve y our problem, technical support is available from y our I nternet Service P rovider. Please refer to the Internet Service Provider&apo[...]

  • Page 19

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 18 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX B: Inst alling the Kin gston ® hardw are (if needed—see Step 5) IMPORTANT NOTE: If you r computer already has an E thernet card in stalled and you passed the minimum requirements step in the S[...]

  • Page 20

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 19 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Installing the Kingston ® Ethernet A dapter • Follow st eps B-1 through B- 10 below for Deskt op Macintosh installations. • For Laptops , skip to step B-11. DESKTOP Sy stems B-1 Click Qu it in SBC E x[...]

  • Page 21

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 20 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. B-8 Veri fy that the end bracket i s flush against the chassis. Make sure th e gold connectors along the base of the Kingston® Ethernet Adapter are completely and evenly inserted into the PCI slot. B-9 Fa[...]

  • Page 22

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 21 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. LA PTOP Systems- Inst alling the Kingston ® Ethernet A dapter B- 1 1 In s er t t h e K i n gs t o n ® C ar d i n t o yo ur c o m p u t er ’ s P C M C IA T ype II o r T ype III s l o t . B-12 Carefully [...]

  • Page 23

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 22 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. B-16 From the King ston ® Welcome screen, click on Continue to proceed. B-17 Click on the Install button in the bottom right corner of the King ston ® I nstaller window to proceed with the default Easy I[...]

  • Page 24

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 23 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A ppendix C I want to uninstall/reinstall the Kingst on® Adapter. What do I do? 1. Insert the SBC Express Installation CD. Open the “Drivers” folder. Open the “Kne111tx” (desktop) or “Knepc2t”[...]

  • Page 25

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 24 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4. Select the Custom Remove option from the pulldown menu in the upper left corner. 5. Place an X in the boxes to select the components to remove and click the Remove button in the lower right corner of th[...]

  • Page 26

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 25 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6. Click Restart to complete the King ston® software removal. 7. Once the computer has restarted, select Shut Down to power down the desktop or laptop. 8. After the computer shuts down, unplug the compute[...]

  • Page 27

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 26 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. APPENDIX D Troubleshooting SBC Express Please refer to thi s list if you are having problems using SBC Express or if y ou receive an error message. I f after troubleshooting, y ou are still having problems[...]

  • Page 28

    Installation Gu ide for Custom er Self-Install: Westell ® 516, Ma ci nt osh Page 27 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Ping Tes t The P ing Test is usu ally accomplished within th e Configur e TCP/IP step, where SBC E xpress pin gs the default gateway. An explicit IP add ress can also b e used. Failure during this te st ca[...]