Go to page of
A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of SBC comm PCNT02, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of SBC comm PCNT02 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of SBC comm PCNT02. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of SBC comm PCNT02 should contain:
- informations concerning technical data of SBC comm PCNT02
- name of the manufacturer and a year of construction of the SBC comm PCNT02 item
- rules of operation, control and maintenance of the SBC comm PCNT02 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of SBC comm PCNT02 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of SBC comm PCNT02, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the SBC comm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of SBC comm PCNT02.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the SBC comm PCNT02 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
-
Page 1
Part Number: AlcatelPCNT02 Version 1.2 ©2001 SBC A dvanced Solution s, Inc. A ll rights reserv ed. READ ME FIRST Windows® NT *DSL Equipment Installation Guide: Alcatel Speed Touch PC® *Digital Subscr iber Line ®[...]
-
Page 2
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 1 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved Table of Contents Follow Steps 1 through 7 to complete the DSL Equipment Installation Step 1: Verify Your Sy stem Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit [...]
-
Page 3
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 2 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 1 : V erify Y our Sy stem Requirements and Document s This Installation Guide is for Windows® NT us ers only. The SBC Express soft ware will ensure that you m eet t he following minim um re[...]
-
Page 4
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 3 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 2 : V erify the Content s of Y our DSL Equipment Kit Your DSL Equipm ent K it Contains: A : This Installation Guide and the SBC Express CD. B : 1 Alcatel Speed Touch PC ® Internal Modem C :[...]
-
Page 5
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 4 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 3 : Inst all a T elephone Filter on Every T elephone Line 3-1 Determine how many telephone jacks in y our home share the same telephone number with the activate d DSL. 1) Locate the phone j [...]
-
Page 6
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 5 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5) Connect the data cable that will go to y o ur D S L mo d em t o the unfiltered side of the 2-way adapter 4) If you have a phone, fax machine, analog modem or other phone device at this location,[...]
-
Page 7
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 6 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 3-2 I nstall a filter on all other phones and phone devices Why do I need a filter on all my other phones and phone devices? Converting y our regular phone line into a hig h-speed Digital Subscribe[...]
-
Page 8
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 7 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 3-3 Other filters y ou may encounter in y our DSL Equipment Kit.[...]
-
Page 9
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 8 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 4 : Select Modem and Minimum Requirement s Check 4-1 I nsert the SBC Express CD into y our CD-ROM drive. SBC Express should start automatically . I f not, select Run from the Windows Start m[...]
-
Page 10
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 9 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 4-3 SBC Express display s the Welcome screen. Click Next to proceed. 4-4 SBC Express displ ay s the license agreement. If y ou agree to the t erms, click Accept . If y ou do not accept, installatio[...]
-
Page 11
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 10 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 4-5 SBC Express now prompts y ou for y our first and last name. Please ty pe y our first and last name and then click Next to proceed. Do not enter Technician Name. 4-6 Enter y our 10-digit DSL ph[...]
-
Page 12
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 11 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 4-7 SBC Express quickl y checks y our computer sy stem to ensure that it meets the m inimum requirements for DSL service. 4-8 SBC Express has determined that y ou need to install the Alcatel Speed[...]
-
Page 13
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 12 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 5 : Inst alling the A lcatel Speed T ouch PC ® If you shutdown your com puter , leave the CD in the the CDROM drive , and SBC Express will continue after you restart. You should be at the [...]
-
Page 14
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 13 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5-6 Remove the metal PCI slot cover from the unused PCI slot, and retain the screw. PC I S l o t Re mo ve P C I s l ot cov er 5-7 Carefully insert the Alcatel Speed Touch PC adpter into any empty [...]
-
Page 15
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 14 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved Installing the A lcatel Speed Touch PC ® Softw are 5-11 Turn on y our computer. • NOTE: Windows NT will NOT automatically detect your Alcatel S peed Tou ch PC ® adapter. SBC Express will displ[...]
-
Page 16
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 15 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5-13 Click on the Adapters tab . 5-14 Click on the Add butto n. 5-15 Click on the Have Disk button . 5-16 The SBC Express has copied all the necessary files to “C:Temp”. At this prompt please[...]
-
Page 17
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 16 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5-17 Windows NT will presents the following select OEM option screen, select ITeX ADSL PCI N IC and click OK . ( Note: The I teX ADSL PCI NI C i s the Alcatel Speed Touch PC adapter. This i s the [...]
-
Page 18
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 17 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5-19 You will be prompted to bind a TCI P/IP addre ss to the Adapter. Se lect the ITeX ADSL PCI N IC in the drop down box in the Microsoft TCP/IP Properties window shown below. Next, click “ Spe[...]
-
Page 19
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 18 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 5-21 SBC Express will re-r un the Minimum Requirements te st and detect the ne wly installed Alcatel Speed Touch PC adapter and complete, stopping at the following screen. I f problems are detecte[...]
-
Page 20
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 19 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved St e p 6 : Finish Configuring Y our System 6-1 I f the Alcatel Spe ed Touch PC card is insta lled properly , you will se e the following screen. You must now connect the Alcatel Speed Touch PC to [...]
-
Page 21
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 20 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 6-3 To determine if y our DSL modem has made a good connection look at the icon in the sy stem tray . If both lights are black then y ou have a good connection. I f either light is red or there is[...]
-
Page 22
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 21 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 6-6 Congra tulations! You have finished se tting up y our DSL hardwar e. Click Fin is h ed in SBC Express and then proceed t o Step 7.[...]
-
Page 23
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 22 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved Step 7 : Follow the Instructions Supplied by y our Internet Serv ice Prov ider Your I nternet Service Provider may have provided y ou additional instructions in this box or separately . These inst[...]
-
Page 24
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 23 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved Appendices[...]
-
Page 25
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 24 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved A PPENDIX A Having Trouble? I f the suggestions below don’t resolve y our problem, technical support is available from y our I nternet Service Provider. Please refer to the Internet Service Prov[...]
-
Page 26
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 25 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved A PPENDIX B Uninstall/reinstall the Alcatel Speed Touch PC ® Adapter Uninstalling (and reinstalling) the A lcatel Speed Touch PC ® adapter in Window s ® NT 1. Select Start -> Settings -> [...]
-
Page 27
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 26 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved A PPENDIX C Adding TCP IP to Windows NT Right click on the network neighborhood icon and select properties. 2. Click on the ‘Protocols’ tab and click ‘Add’.[...]
-
Page 28
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 27 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 3. Select the ‘TCP/I P Protocol’ and click ‘OK.’ 4. Specify the path of y our NT installation files or insert the Windows NT CD-ROM and specify the I 386 folder. 5. Select “No” when NT[...]
-
Page 29
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 28 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved 6. After clicking “No”, TCP/I P should appear under the protocols tab. 7. Click “Close” to bind all the information. You must restart y our computer for the settings to be stored.[...]
-
Page 30
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 29 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved A PPENDIX D Troubleshooting SBC Express Please refer to thi s list i f y ou are having problems using SBC Express or if you receive an error message. Step Pro blem Solutio n Launc h The f ollowing[...]
-
Page 31
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 30 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved Unknow n Network Interface Ada pt er This scenario can occu r if a NIC is physically present an d detect ed by Plug-n- Play, but no driv ers w ere insta lled for the NIC. Window s will add this de[...]
-
Page 32
Installation Guide for Custom er Self-Install: A lcatel Speed T ouch PC®, Windows NT Page 31 ©2001 SBC A dvanced Solu tions, In c. All ri ghts reserved A PPENDIX E Modem Diagnostic Lights To help identify a problem with the modem connection please look at the icon on located in the sy stem tray as seen below. By comparing the lights to the table [...]