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SBC comm 5260MC02A manual

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Table of contents for the manual

  • Page 1

    Part Number: 5260M C02A Version 1.2-A ©2001 SBC A dvanced Solutions, Inc. All rights reserved. READ ME FIRST *DSL Equipment Installation Guide: Efficient Netw orks® 5260 *Digital Subscr iber Line ®[...]

  • Page 2

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 1 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Table of Contents Follow Steps 1 through 8 to complete the DSL Equipment Installation Step 1: Verify Your Sy stem Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipme[...]

  • Page 3

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 2 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 1 : V erify Y our Sy stem Requirements and Document s This Installation Guide is fo r Macintosh® users only. The SBC Express inst allation software will ensure t hat you mee t the fo[...]

  • Page 4

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 3 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 2 : V erify the Content s of Y our DSL Equipment Kit Your DSL Equipm ent K it Contains: A : This I nstallation Guide and the SBC E xpress Installation C D. B : 1 Efficient Network s ?[...]

  • Page 5

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 4 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 3 : Inst all a T elephone Filt er on Every T elephone Line 3-1 Set up the phone jack where y our DSL modem will go. 1) Locate the phone j ack where you w ant to connect your DSL 2) In[...]

  • Page 6

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 5 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 5) Connect the data cable that will go to y ou r D SL mod em t o the unfiltered side of the 2-way adapter 4) If you have a phone, fax machine, analog modem or other phone device at this loca[...]

  • Page 7

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 6 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 3-2 I nstall a filter on all other phones and phone devices. Why do I need a filter on all my other phones and phone devices? Converting y our regular phone line into a hig h-speed Digital S[...]

  • Page 8

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 7 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 3-3 Other filters y ou may encounter in y our DSL Equipment Kit.[...]

  • Page 9

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 8 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 4 : Choose Y our M odem and Minimum Requirements Check 4-1 I nsert the SBC Express CD into your CD-ROM drive. Double click the “I nstall Folder” icon that matche s the modem y ou [...]

  • Page 10

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pa ge 9 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-3 SBC Express display s the Welcome screen. Click Start to proceed. 4-4 SBC Express displ ay s the license agreement. I f y ou agree to the terms, cli ck Accept . If y ou do not accept, in[...]

  • Page 11

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 10 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-5 SBC Express quickl y checks your computer sy stem to ensure that it meets the minimum requirements for DSL service. Click Next to proceed if y ou meet all requirem ents. If your com put[...]

  • Page 12

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 11 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 5 : In st alling the K ingston ® hardw are (if needed) IMPORTANT NOTE: Most Macintosh computers already have an Ethernet card installed. I f this is the case with y our Macintosh, S[...]

  • Page 13

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 12 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 6 : Inst all the Efficient Netw orks® DSL Modem Your computer should be turned on. Your m odem should be turned OF F. You should be at the following screen in the SBC Express I nsta[...]

  • Page 14

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 13 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6-2 Plug the power cable into the DSL modem and an electrical outlet. 6-3 Connect the data cable to y our telephone jack and y our DSL modem. There should NOT be a filter between the data c[...]

  • Page 15

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 14 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 7 : Finish Configuring Y our Sys tem 7-1 SBC Express now prompts y ou for y our first and last name. Please ty pe y our first and last name and then click Next to proceed. 7-2 Enter [...]

  • Page 16

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 15 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 7-3 SBC Express will install the software necessary for y our service. Follow the directions on the screen to install EnterNet 300. 7-4 During the installation process, y ou will be prompte[...]

  • Page 17

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 16 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 7-5 Restart computer. 7-6 You have finished software installation for DSL. Click Quit in SB C Express window and then proceed to Step 8 to configure the connection to y our I nternet Servic[...]

  • Page 18

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 17 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 8 : Configure Interne t Connection Sof tw are 8-1. On the desktop locate the Enternet 300 alias. Double click on the icon. 8-2. Select the TCP/I P drop down option from the Protocol [...]

  • Page 19

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 18 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 8-3. Change the “connect via” value to the EnterNet option. 8-4. Close the “TCP/I P (DSL) “ window and save the setting s. 8-5. Close the EnterNet300 window. 8-6. Double click on th[...]

  • Page 20

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 19 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Appendices[...]

  • Page 21

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 20 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX A Having Trouble? I f the suggestions below don’t resolve y our problem, technical support is available from your I nternet Service Provider. Please refer t o the I nternet Serv[...]

  • Page 22

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 21 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPEND IX B: Inst alling the Kingsto n ® hardw are (if needed—see Step 5) IMPORTANT NOTE: If your computer already h as an Ethernet card in stalled and you passed the minimum requiremen[...]

  • Page 23

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 22 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Installing the Kingston ® Ethernet A dapter • Follow st eps B-1 through B- 10 below for Deskt op Macintosh installations. • For Laptops , skip to step B-11. DESKTOP Sy stems B-1 Click [...]

  • Page 24

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 23 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. B-8 Veri fy that the end bracket is flush against t he chassis. Make sure the gold connectors along the ba se of the Kingston® Ethe rnet Adapter a re comple tely and evenly inse rted into [...]

  • Page 25

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 24 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. LA PTOP Sy stems- Inst alling the Kingston ® Ethernet A dapter B-11 Click Quit in SBC Express and then turn off all peripheral d evices. Rem ember to leave the SBC Ex press CD in the CD-RO[...]

  • Page 26

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 25 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. B-17 From the King ston ® Welcome screen, click on Continue to proceed. B-18 Click on the Install button in the bottom right corner of the King ston ® I nstaller window to proceed with th[...]

  • Page 27

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 26 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A ppendix C I want to uninstall/reinstall the Kingst on® Adapter. What do I do? 1. I nsert the SBC Express I nstallation CD. Open the “Drivers” folder. Open the “Kne111tx” (desktop[...]

  • Page 28

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 27 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4. Select the Custom Remove option from the pulldown menu in the upper left corner. 5. Place an X in the boxes to select the components to remove and click the Remove button in the lower ri[...]

  • Page 29

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 28 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6. Click Restart to complete the King ston® software removal. 7. Once the computer has restarted, select Shut Down to power down the desktop or laptop. 8. After the computer shuts down, un[...]

  • Page 30

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Mac i nt os h Pag e 29 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX D Troubleshooting SBC Express Please refer to thi s list if y ou are having problems using SBC Ex press or if y ou recei ve an error message. I f after troubleshooting, y ou are s[...]