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SBC comm 52609x02 manual

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Table of contents for the manual

  • Page 1

    Part Number: 52609x02 Version 1.2-A ©2001 SBC A dvanced Solution s, Inc. A ll rights reserv ed. READ ME FIRST Windows® 95/98/Me/2000 *DSL Equipment Installation Guide: Efficient Netw orks® 5260 *Digital Subscr iber Line ®[...]

  • Page 2

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 1 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Table of Contents Follow Steps 1 through 8 to complete the DSL Equipment Installation Step 1: Verify Your Sy stem Requirements and Documents 2 Step 2: Verify the Contents of Your DS[...]

  • Page 3

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 2 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 1 : V erify Y our Sy stem Requirements and Document s This Installation Guide is for Windows® 95/98/Me/2000 users only. The SBC Express soft ware will ensure that you m eet [...]

  • Page 4

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 3 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 2 : V erify the Content s of Y our DSL Equipment Kit Your DSL Equipm ent K it Contains: A : This I nstallation Guide and the SBC E xpress CD. B : 1 Efficient Network s ® 526[...]

  • Page 5

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 4 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 3 : Install a T elephone Fi lter on Every T elephone Line 3-1 Set up the phone jack where y our DSL modem will go. 1) Locate the phone j ack where you w ant to connect your D[...]

  • Page 6

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 5 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 5) Connect the data cable that will go to y o ur D S L mo d em t o the unfiltered side of the 2-way adapter 4) If you have a phone, fax machine, analog modem or other phone device a[...]

  • Page 7

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 6 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 3-2 I nstall a filter on all other phones and phone devices. Why do I need a filter on all my other phones and phone devices? Converting y our regular phone line into a hig h-speed [...]

  • Page 8

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 7 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 3-3 Other filters y ou may encounter in y our DSL Equipment Kit.[...]

  • Page 9

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 8 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 4 : Choose Y our Modem and Mi nimum Requirement s Check 4-1 I nsert the SBC Express CD into y our CD-ROM drive. SBC Express should start automatically . I f not, select Run f[...]

  • Page 10

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Pag e 9 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-3 SBC Express display s the Welcome screen. Click Next to proceed. 4-4 SBC Express displ ay s the license agreement. If y ou agree to the t erms, click Accept . If y ou do not acc[...]

  • Page 11

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 10 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-5 SBC Express now prompts y ou for y our first and last name. Please ty pe y our first and last name and then click Next to proceed. Do not enter Technician Name. 4-6 Enter y our [...]

  • Page 12

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 11 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 4-7 SBC Express quickl y checks y our computer sy stem to ensure that it meets the m inimum requirements for DSL service. If your computer m eets the minim um requirem ents, SBC Exp[...]

  • Page 13

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 12 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. If your computer f ails th e minimum requirements check becau se it does n ot have a Ethernet Adapter in stalled (see screen below ), please go to Step 5 on page 13. I f y our netwo[...]

  • Page 14

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 13 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 5 : Inst alling the Kingston ® Hardw are IMPORTANT NOTE: If you r computer already has an Ethernet card installed an d you passed the minimum requirements step in the SBC Ex[...]

  • Page 15

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 14 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Installing the Kingston ® Ethernet A dapter You should be at the following screen in the SBC Express Software: • Follow steps 5-1 through 5-10 below for Desktop PC installations.[...]

  • Page 16

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 15 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 5-6 Remove the metal PCI slot cover from the unused PCI slot, and retain the screw. PC I S l o t Re m o ve P C I s l ot cov e r 5-7 Carefully insert the Kingston® Ethernet Adapter [...]

  • Page 17

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 16 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. LA PTOP Systems- Inst alling the Kingston ® Ethernet A dapter 5-11 Click Shutdown in SBC Express and then t urn off all peripher al devices. Remem ber to leave th e SBC Exp ress CD[...]

  • Page 18

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 17 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 6 : Inst all the Efficient Netw orks® DSL Modem Your computer should be turned on. Your m odem should be turned OF F. You should be at the following screen in the SBC Expres[...]

  • Page 19

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 18 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6-2 Plug the power cable into the DSL modem and an electrical outlet. 6-3 Connect the data cable to y our telephone jack and y our DSL modem. There should NOT be a filter between th[...]

  • Page 20

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 19 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 7 : Finish Configuring Y our Sy stem 7-1 SBC Express will install additional software necessary for y our service. Leave the SBC Express CD in the CD-ROM drive. You will see [...]

  • Page 21

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 20 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. St e p 8 : Create a Conn ection Profile 8-1 Setup a New Profile in EnterNet 300 . • Double-click on the desktop EnterNet 300 icon. • In Profile s , double-click on the Create Ne[...]

  • Page 22

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 21 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 8-7 A Connection dialog will open. Click Connect . 8-8 Double-c lick on the Enter Net icon in the sy stem tray (next to the cl ock, in the lower-ri ght corner of y our screen) and s[...]

  • Page 23

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 22 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. Appendices[...]

  • Page 24

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 23 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX A Having Trouble? I f the suggestions below don’t resolve y our problem, technical support is available from y our I nternet Service Provider. Please refer to the Intern[...]

  • Page 25

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 24 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX B I want to u ninstall/reinstall th e Kingsto n ® Ad apter. What d o I do? Uninstalling (and reinstalling) the Kingston ® A dapter in Window s ® 95/98 1. Select Start -[...]

  • Page 26

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 25 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. 6. Remove the Kingston® Adapter Card. DESKTOP For the Internal King ston® Ethernet Adapter Card • Open the computer case using your computer manufacturer’s instructions and th[...]

  • Page 27

    Installation Gu ide for Cust omer Self- Install: Eff icient Netw orks® 5260, Win dows 95/98/Me/2000 Page 26 ©2001 SBC A dvanced Sol utions , Inc. All rights reserved. A PPENDIX C Troubleshooting SBC Express Please refer to thi s list i f y ou are having problems using SBC Express or if you receive an error message. I f after troubleshooting, y ou[...]