EnGenius Technologies SN-920 ULTRA manual

SN-920 U LTR A U s e r ' s M a n u a l Literature order number:120-0002-0 4 EnGenius Technologie s Customer Servic e USA:888-735-788 8 Canada:888-397-278 8[...]

Congratulation s Handset Base Uni t Charging Cradl e Ge tting Starte d Basic Operation s D i ag r am Feature s D i ag r a m Feature s D i ag r a m Feature s Base Un it Set-u p Cha r g ing Cradle Set-u p Modes Making Ca ll s Manual Dail Pre-dial ton e Manual Dail Post-dial ton e Redial Directory Dia l Memo ry Dia l Answering Ca ll s Handset in Charg[...]

5 9 5 7 6 0 58-5 9 Cus t om Name Ca ll Manage r Cont r as t D i a l Prefi x Product Specification s Safety Instructio n Regulatory Informatio n 6 1 67-6 8 62-6 6 This device complies with Part 15 of the FCC Rules . Operation is subject to the following two conditions : 1)this device may not cause harmful interference, an d 2)this device must accept[...]

You have purchased an exceptional business communications tool from the leading Industrial Cordles s Phone System manufacture r . The EnGenius SN-920 ULTRA Industrial Cordles s Phone System is the second generation of the system. EnGenius systems are ideal for the Small Office Home O ffice (SOHO) use r. The expandable design allows the system to gr[...]

~ 3 ~ Handset Diagra m 1. Antenna 17. Status LED 2. Earpiec e 16. End / ON / OF F 7. Volume key 5. Keypad 8. 2 way / Interco m ¡ E 3. Microphon e 12. Headset Adapter Por t 9. Dialing keys 6. Talk / Flash 14. Right Soft Ke y 15. Scrolling Key s 4. LC D ~ ~ ~ 4 ~ Handset Feature s 1. Antenn a 2. Earpiec e 3. Microphon e 4. Liquid Crystal Display (LC[...]

~ 6 ~ 7. Volume ke y (not shown ) 17. Status LE D Located on side of handset: up / down buttons control volume . Blinking: Stand b y Solid: O n a call or the first 8 seconds after power o n 8. 2-WAY / INTERCO M 9. Dialing Keypa d 10. Ringer (not shown ) Single Bee p Double Bee p Periodic Short Single Bee p Periodic Long Series of Beeps Continuous B[...]

~ 7 ~ Additional Handset Feature s * * * * * * * Call Waiting with Caller ID (requires Call Waiting and Caller ID services from local phone service provider ) Call Manager option: User programmable option for handset to allow all calls or only transferred and intercom calls T ouch any key to answer call Call transfer to another handset within the s[...]

~ 9 ~ Base Unit Feature s Additional Base Unit Feature s 1. Antenn a 2. Speaker 3. Volume 4. Page / Interco m 5. Microphon e 6. Audio-in Jack(3.5 mm ) 7. Power LE D 8. In Use LE D 9. Intercom LE D 10. Line 11. Line 12. AC Adapter Port * * * Sw i vel base for ease of positioning. (Note: Reverse thread antenna adapter; to remove, turn clockwise) . LE[...]

~ 11 ~ Charging Cradle Feature s 1. Handset Charging Cradl e 2. Spare Battery Compartmen t 3. Handset Charging Indicato r 4. Spare Battery Charging Indicato r 5. AC Adapter Por t * * * * Holds handse t Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge. Spare battery recharged when placed in this slot . LED i[...]

~ 13 ~ The location for the handset chargin g r equires a standard 120V A C electrical wall outlet . 1. Plug the small end of the 12 V DC adapter into the receptacl e on the back of the charger unit . 2. The two-pronged 12V DC adapte r is then plugged into the wall outlet . The battery charger can charge the handset an d a spare battery pack at the[...]

~ 15~ Your EnGenius phone system uses rechargeable Nickel Metal Hydride (Ni-MH) battery packs. Each battery provides up t o th r e hours of talk-time, based on range, terrain and environmental conditions, or up to 40 hours of standby time. These high performance battery packs have an average lif e span of about 300 charges (a charge is defined as g[...]

~ 17 ~ IDLE MOD E This is the default operating mode . * The LCD will show the following screen and icon placement in th e IDLE mode : * If there is no on-going activity, the handset automatically goes into SLEEP / IDLE mode to save battery powe r. * The handset can be turned off completely by holding down th e END key for 3 seconds. The idle scree[...]

~ 19 ~ * Do not register your handset if it has been registered at the factory. If, when you first turn on the phone, "00" is displaye d near the top center of the LCD (to the right of the icon) , the handset has not been registered at the factory . * Specific instructions on how to register the handset are covered in detail under Handset[...]

~ 21~ Manual Dial(Post-Dial T one ) ENTERING A NUMBER AFTER CONNECTING TO DIAL TON E * While the handset is in the IDLE mode, you can press TALK to make a call. There are three ways to make a call in the TALK Mode: * When dial tone is heard an d the handset is waiting for a phon e number to be entered, the followin g screen will appear : * Enter th[...]

~ 23~ * The following screen will appear : * Enter the 2 digit Phone Director y index code (e.g. 1 = 01)for the stored phone numbe r . * The phone number stored in the location will be dialed. NOTE: T elephone numbers stored in the Phone Directory have been indexed with a number from 01 to 30. T o access the correct index number or location, follow[...]

~ 26 ~ Voice Volum e Placing a Call On-Hol d Adjusting the volume on the handset can be done only during a call or when in the TALK Mode . * When in the TALK Mode, the volume control button on the left side of the handset can be used to adjust the volume to 6 different levels . * Volume level 3 is set as default. * The top button increases volume a[...]

~ 28 ~ When MUTE is activated (ON), the handset user cannot be heard by the calle r , but the user can still hear the calle r . The MUTE feature is automatically turned off when the call is ended. NOTE : T ransferring a Call Calls can be transferred between registered handsets while a phone call is in progress . 1. During an active call, a transfer[...]

~ 30~ A handset ID number is invalid if : * The number is 00 * The number is the same as the originating handse t * The target handset is not registered with the base uni t NOTE : 2. Press the 2-WAY key . * The originating handset LCD will show a prompt for the targe t handset ID number: * The handset to handset call can b e cancelled at this point[...]

~ 31 ~ 4. Pressing th key on the will select th e "XFER" function, initiating transferrin g the call to target handset . 5. Pressing END will terminate a handset to handset call, the o riginating handset will then display: From the TALK mode, you can end a call by pressing END or by placing the handset in the cradle. The handset will r et[...]

~ 33 ~ Paging from Base to Handse t 1. Pressing the base unit PAGE or INTERCOM key, will page all r egistered handsets. The first handset to answer the page will establish a voice link with the base . 2. The INTERCOM LED will flash until a handset responds. The light will stay lit until the link is terminated. 3. The base unit will page for 15 seco[...]

~ 35 ~ 1. When the base unit is not in use (TALK or INTERCOM mode), the V O LUME key will control the ring volume . 2. There are 4 ring volume levels: low, medium, high and off. Pressing the V O LUME key will move the volume to the next Level : L OW MED IUM HIGH OFF LO W Base Unit Option s Ring Volum e 1. While the base is INTERCOM mode, the VOLUME[...]

~ 37 ~ Handset / Base Registratio n When the handset is in the IDLE mode, or when a call is on hold, the Main Menu can be accessed by pressing the RIGHT SOFT FUNCTION key . Once in the main menu, a list o f available options will be displayed, two menu options at a time as shown: 1. Use the or scrolling keys t o view all of the menu options . 2. At[...]

~ 40 ~ 4. Press the LEFT SOFT FUNCTIO N key for " . " 5. Deregistration is successful . YE S The handset has now been de-registere d from all base units. The handset ID numbe r will be reset to "00" as seen in the middl e of the top LCD line . 1. Press and hold the VOLUME and PAGE buttons on the base the handset is to be de-regi[...]

~ 42 ~ Handset Menu Option s Director y Key Guar d Press "MENU", "1" to set KEY GUARD . 1. T o access the KEY GUARD option from the IDLE mode, pres s the RIGHT SOFT FUNCTION key to select the MENU option . 2. While in the MAIN MENU press th e "1" key to select KEY GUARD: 3. Selecting the KEY GUARD optio n L OCKS the ke[...]

~ 44 ~ DIRECTORY EDIT MOD E While in the DIRECT ORY VIEW mode, the LCD will display the following screen: T o enter the DIRECTORY EDIT mode , either ADD or OPTI ON must be selected. * If there are available spaces, the first empty space will be accessed automatically and the followin g screen will appear: * If information is to be stored in a speci[...]

~ 45 ~ * Select ADD again using the LEFT SOFT FUNCTION key. The following screen will then appear: 1.Enter a new phone number by pressing the corresponding keypad number key once. The following characters require a special key combination : press the # key two times ( ## ) . press the # key three times ( ### ) . Note : Space : Dash : Number ? SAVE [...]

~ 48 ~ OPTIO N Edit Option Choosing OPTION while in the DIRECTORY EDIT mode allows a directory record to be edited, deleted or a number to be viewed. Press ke y to select OPTI ON. The following screen will be displayed: This option allows a phone record to be changed . RIGHT SOFT FUNCTIO N 1. Select the "1" key from the keypad . The follo[...]

~ 49 ~ 5. Once the new information is entered, press the LEFT SOFT FUNCTION key to save the new entry. 6. If the name is unchanged press the LEFT SOFT FUNCTION key to re - save and exit to the DIRECTOR Y Selecting DELETE will move the cursor to the far ri ght edge of the LCD screen. Pressing the RIGHT SOFT FUNCTION key repeatedly will move the curs[...]

~ 51 ~ 3. Press the key to view the mos t recent call or the ke y to view the oldest call information: 4. The Caller ID log will store up t o three information fields : * Calle r phone numbe r, if transmitted . * Calle r name, if transmitted . * Date and time stamp . 5. The first Caller ID screen wil l display the first two informational fields . P[...]

~ 53~ T o make use of this option you must subscribe to both Call Waiting and Caller ID service with your local telephone company . * When on a call, you will be alerted to an incoming call with a short beep. The phone number and name of the incoming caller will be displayed simultaneously. * Y ou can place the first call on hold and answer the sec[...]

~ 55 ~ F rom the IDLE mode, press th e RIGHT SOFT FUNCTION key to enter the Main Menu. Pres s the "5" key from the keypad to select SETTINGS . Press "MENU", "5", "1" to access Area code screen . By setting the local area code, when a telephone number is auto-dialed from the Caller ID containing the selected a[...]

~ 57 ~ Rese t Custom Nam e Press "MENU", "5", "4" to access Reset menu. Choosing this option allows the handset parameters (dial mode, backlight, ring and key tone settings and ring / voice volume) to be reset to the factory settings. Also, this option will delete all the Phone Directory entries and all the Caller ID e[...]

~ 60 ~ Dial Prefi x Press "Menu", "5", "8" to access the Dial Prefix screen . Allows you to enter up to an eight-digit dialing prefix (i.e.: 1010555 for long distance service). Use the UP / DOWN sc r olling keys to toggle between the Yes or No Dial Prefix default selection. Press the RIGHT SOFT FUNCTION key to select &[...]

~ 61~ Ba s e U n it 902 - 9 28 M h z A C Ad a p te r 900 m W Ye s 32 kb p s A D P C M 93 kb p s 142 P u lse -s h a p e d F S K Time D iv is io n D u p lex ( TD D ) F re q u e n c y H o p p ing C D M A > 20 0 p e r s e c o n d < - 10 6 d Bm (@ B E R 10 ) -2 2 d B i I n d o o r/ 5 d B i O u t d o o r TIA / E IA - 47 0 B Ye s F C C Pa rt 15 , Pa[...]

~ 63 ~ 3. Power O utag e In the event of a power outage, your cordless telephone will not allow you to make an outgoing call or take an incoming call. The cordless base station requires electricity for operation. Y ou should have a telephone which does not require electricity available for use during power outages, or alternatively having proper ba[...]

~ 65 ~ If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by qualified service personnel to restore the product to normal operations. If the[...]

~ 68 ~ 6. This telephone system equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the F CC Rules and RS210 of the DOC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Some cordless and wireless telephones opera[...]