Xerox 5500 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Xerox 5500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Xerox 5500 should contain:
- informations concerning technical data of Xerox 5500
- name of the manufacturer and a year of construction of the Xerox 5500 item
- rules of operation, control and maintenance of the Xerox 5500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Xerox 5500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Xerox 5500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Xerox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Xerox 5500.

Why one should read the manuals?

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Table of contents for the manual

  • Page 1

    Anv ä ndarhandbok Gebruikershandleiding Guia do Usuário Guía del usuario Benutzerhandbuch Guida dell'utente Guide d’ utilisation laser printer ® User Guide www.xerox.com/office/5500support Phaser ® 5500[...]

  • Page 2

    Copyright © 2004 Xerox Corporatio n. All Rights Rese rved. Unpublished right s reserved under the copyright laws of the United States. Contents of this publication may not be repr oduce d in any form without permi ssion of Xerox Corporation . Copyright protection claimed includes all f orms of matters of copyrightable materials and information now[...]

  • Page 3

    Phaser® 5500 Laser Printer i Contents 1 Features Printer Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Available Configurations . . .[...]

  • Page 4

    Contents Phaser® 5500 Laser Printer ii Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Types of Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Resident Printer Fonts . . . . . . . . [...]

  • Page 5

    Contents Phaser® 5500 Laser Printer iii Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54 Guidelines for Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54 Printing Labels . . . . . . . . . . . . . .[...]

  • Page 6

    Contents Phaser® 5500 Laser Printer iv Windows NT 4.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Quick CD-ROM Install Steps . . . . . . . . . . . . [...]

  • Page 7

    Contents Phaser® 5500 Laser Printer v Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Jam at A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Jam at B . . . . . . . . . . . . . . . [...]

  • Page 8

    Contents Phaser® 5500 Laser Printer vi A User Safety BW a r r a n t y C Printer Specifications D Regulatory Information E Material Safety Data Sheet F Product Recycling and Disposal G Original SSLeay License Index[...]

  • Page 9

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-1 This section includes: ■ "Printer T our" o n page 1-2 ■ "Front Panel" on page 1-6 ■ "Printer Dri v ers" on page 1-9 ■ "Managing Y our Printer" on page 1-11 ■ "Printer Settings" on page 1-13 ■ "[...]

  • Page 10

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-2 Printer T our This topic includes: ■ "Printer Features" on page 1-2 ■ "A vailable Configurations" on page 1-3 ■ "Front V iew" on page 1-4 ■ "Rear V iew" on page 1-4 ■ "Internal Components" on pag e 1[...]

  • Page 11

    Printer Tour Phaser® 5500 Laser Printer 1-3 A vailable Configurations The Phaser 5500 Laser Printer is av ailable in f i ve conf igurations. Features Printer Config uration 5500B 5500N 5500DN 5500DT 5500DX Maximum Print Speed (P ages P er Minute) 50 50 50 50 50 Standard Memor y (MB) 128 128 128 128 2 56 P ostScript and PCL F onts Standard Standard[...]

  • Page 12

    Printer Tour Phaser® 5500 Laser Printer 1-4 Front View Rear View Internal Components 1. Standard Output T ray 2. F ront Door 3. T wo 500-Sheet Feeders (T rays 2 and 3) 4. Optional Duplex Unit 5. T ra y 1 (MPT) 6. Optional 2000-Sh eet Feeder (T ray 6) 7. Optional 1000-Sh eet Feeder (T rays 4 and 5) 8. Optional 3500-Sheet Fin isher or Stack er 9. Op[...]

  • Page 13

    Printer Tour Phaser® 5500 Laser Printer 1-5 Printer Options and Upgrades Printer options and an upgrad e are a v ailable for the Phaser 5500 Laser Printer . Options ■ 128 MB and 256 M B memory cards for tw o RAM slots ■ 1000-Sheet Feeder ■ 2000-Sheet Feeder ■ 3500-Sheet Stack er ■ 3500-Sheet Finisher (with stapler and ho le puncher) ■ [...]

  • Page 14

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-6 Front Panel This topic includes: ■ "Front Panel Description" on page 1-6 ■ "Front P anel Layout" on page 1- 7 ■ "Error and W arning Messages" on page 1-7 ■ "Print Icon" on page 1-8 ■ "Menu Map" on pa[...]

  • Page 15

    Front Panel Phaser® 5500 Laser Printer 1-7 Front Panel Layout Error and W arning Messages When there is a problem with the printer , the front panel displays (1) an error or warning message. Press the i button (2) for more info rmation about the error or warning message and ways to solv e the problem. 1. Status Indicator LED : Blinking green = Pr [...]

  • Page 16

    Front Panel Phaser® 5500 Laser Printer 1-8 Print Icon Menu Map The “Menu Map” is a visual re presentation of the front panel settings and information pages. T o print the “Menu Map”: 1. At the printer’ s front panel, select Information , then press the OK button. 2. Select Menu Map , then press the OK b utton to print. Information Pages [...]

  • Page 17

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-9 Printer Drivers This topic includes: ■ "A vailable Printer Dri v ers" on page 1-9 ■ "Printer Dri v er Features" on page 1-1 0 Printer dri vers enable your computer and printer to communicate and pro vide access to your printer features[...]

  • Page 18

    Printer Drivers Phaser® 5500 Laser Printer 1-10 Printer Driver Features The follo wing table displays the Xerox driv er features that are av ailable with specif ic operating systems. Feature Windows 98, Me Window s NT4 Windows, 2000, XP , Server 2003 Macintosh OS 9.x 1 Macintosh OS X 10.x 1 Separation P ages ●●●● ● Cov er P ages ●●?[...]

  • Page 19

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-11 Managing Y our Printer This topic includes: ■ "Printer’ s IP Address" on page 1-11 ■ "CentreW are Internet Services (IS)" on page 1-11 ■ "PhaserSMAR T" on page 1-12 ■ "PrintingScout" on page 1-12 When your pr[...]

  • Page 20

    Managing Your Printer Phaser® 5500 Laser Printer 1-12 PhaserSMAR T PhaserSMAR T T echnical Support is an automated, Internet-based supp ort system. Use your default web browser to send diagnostic inform ation from your printer to our web site for analysis. PhaserSMAR T T echnical Support examin es the information, diagnoses the problem, and propos[...]

  • Page 21

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-13 Printer Settings This topic includes: ■ "Accessing Po wer Sa ver" on page 1-13 ■ "Selecting Output Options" on page 1-13 ■ "Pre venting Access to Front P a nel Sett ings" on page 1-14 ■ "Accessing the Startup Page&q[...]

  • Page 22

    Printer Settings Phaser® 5500 Laser Printer 1-14 T o select the output tray: 1. At the printer’ s front panel, select Printer Setup , select Paper Ha ndling Setup , then select P aper Destination . 2. Select either Standar d Output T ray , Stacker Upper T ray or Stac ker Lowe r T ray , then press the OK button. Note The printer dri v er ov errid[...]

  • Page 23

    Printer Settings Phaser® 5500 Laser Printer 1-15 Using CentreWare IS T o set front panel menu preferences: 1. Launch your web br o wser . 2. Enter your printer’ s IP address in the browser’ s Address f ield (http://xxx.xxx.xxx.xxx). 3. Select Properties . 4. Select the General folder on the left sidebar . 5. Select Printer Defaults . 6. Select[...]

  • Page 24

    Printer Settings Phaser® 5500 Laser Printer 1-16 Printing the Startup Page Using the Front Panel T o print the “Startup Page”: 1. Select Information , then press the OK b utton. 2. Select Information P ages , then press the OK button. 3. Select Startup Pa ge , then press the OK button to print. Accessing Load Paper T imeout When your print job[...]

  • Page 25

    Printer Settings Phaser® 5500 Laser Printer 1-17 Selecting T ray Settings T ray Sw itching When a tray runs ou t of paper , tray switching enables the printer to switch between trays when the trays c ontain the sa me paper type and size . T ray switching is controlled by the printer driv er , front panel, or Ce ntreW are IS. If a specific tray is [...]

  • Page 26

    Printer Settings Phaser® 5500 Laser Printer 1-18 Using the Front Panel T o spec ify the tray sequence: 1. At the printer’ s front panel, select Printer Setup , then press the OK bu tton. 2. Select P aper Handling Setup , then press the OK b utton. 3. Select T ray Sequence , then press the OK b utton. 4. Scroll to the desired tray sequence. (If y[...]

  • Page 27

    Printer Settings Phaser® 5500 Laser Printer 1-19 3. Select Pa p e r S o u r c e , then press the OK button. 4. Scroll to the desired tray to use as the def ault tray . (If you want tray switching enabled, select A uto Select .) 5. Press the OK button to sa v e the change. Note The dri ver o v errides the front panel settings and CentreW are IS for[...]

  • Page 28

    Printer Settings Phaser® 5500 Laser Printer 1-20 Changing Printer Language T o change the language used for the text on th e front panel: 1. At the printer’ s front panel, select Printer Setup , then press the OK bu tton. 2. Select Front P ane l Setup , then press the OK b utton. 3. Select Front P a nel Language , then press the OK b utton. 4. S[...]

  • Page 29

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-21 Fonts This topic includes: ■ "T ypes of Fonts" on page 1-21 ■ "Resident Printer F onts" on page 1-21 ■ "V iewing a List of Resident Fonts" on page 1-21 ■ "Printing a Li st of Resident F onts" on page 1-22 ■ &[...]

  • Page 30

    Fonts Phaser® 5500 Laser Printer 1-22 Printing a List of Resident Fonts T o print a list of resident PostScript or PCL fonts, use: ■ The printer’ s front panel ■ CenterW are IS ■ The printer dri ver Using the Printer’ s Front Panel T o print either a PostScript or PCL font list at the front panel: 1. Select Information , then press the O[...]

  • Page 31

    Fonts Phaser® 5500 Laser Printer 1-23 Downloading Fonts T o supple ment the resident fonts (which are al ways a v ailable for printing), do wnloadable fonts can be sent from yo ur computer and stored in the prin ter’ s RAM, optional flash memory , or on the printer’ s optional hard driv e. Note If you turn the printer of f, the fonts you do wn[...]

  • Page 32

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 1-24 Registering Y our Printer Registering yo ur printer is quick and easy . Y ou can register your printer u sing one of the follo wing methods: ■ Registration card that came with your printer ■ Online form at www .xerox.com/of f ice/ register ■ W eb link [...]

  • Page 33

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-1 This section includes: ■ "Supported P apers" on page 2-2 ■ "Basic Printing" on page 2-9 ■ "Adjusting Printing Op tions" on page 2-36 ■ "2-Sided Printing" on page 2-43 ■ "T ransparencies" on p age 2-4[...]

  • Page 34

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-2 Supported Papers This topic includes: ■ "Guidelines" on page 2-2 ■ "Paper that May Damage Y o ur Printer" on page 2-2 ■ "T ray Setup" on page 2-3 ■ "Supported P aper and Media" on pa ge 2-5 ■ "A vailable [...]

  • Page 35

    Supported Papers Phaser® 5500 Laser Printer 2-3 ■ Paper with staples inserted ■ En v elopes with windo ws, metal clasps, adhe siv es with release strips, or side seams Note Using paper free of con taminants helps gu ar antee longer component life and better print quality . Paper with better cut quality al so reduces paper jams and misfeeds. T [...]

  • Page 36

    Supported Papers Phaser® 5500 Laser Printer 2-4 T rays 2-5 Long-Edge Feed (Recommended) T rays 2-5 Shor t-Edge Feed T ray 6 Long-Edge Feed En velope T ray 5500-102 5500-106 5500-103 5500-204[...]

  • Page 37

    Supported Papers Phaser® 5500 Laser Printer 2-5 Supported Paper and Media Paper Sizes and W eights ■ User-Selected Size ● A uto-Sensed Size ▲ Suppor ted ◆ Suppor ted only when Long-Edge Feed Input Outpu t T ray 1 (MPT) Tr a y 2 Tr a y 3 - 5 Tr a y 6 En velope T ray 2-Sided Printing Standard Output T ray Stacker Upper T ray Stacker Lo wer T[...]

  • Page 38

    Supported Papers Phaser® 5500 Laser Printer 2-6 P aper Custom Width Paper Custom Height 89–297 mm (3.50–11.70 in.) 98–127 mm (3.87–5.00 in.) ■ ▲ 89–297 mm (3.50–11.70 in.) 127–182 mm (5.00–7.16 in.) ■ ▲▲ 89–140 mm (3.50–5.50 in.) 182–432 mm (7.16– 17.00 in.) ■ ▲▲ 140–182 mm (5.50–7.16 in.) 182–432 mm ([...]

  • Page 39

    Supported Papers Phaser® 5500 Laser Printer 2-7 A vailable Supplies Xerox Printing Media Item Size Descrip tion P art Numb er Xero x Pr ofessional Printing Paper Xero x Premium Multipur pose 4024 Letter 8.5 x 1 1 in. 20 lbs. (75 g/m 2 ) 3R721 Xerox Business Multipurpose 4200 Letter 8.5 x 1 1 in. 20 lbs. (75 g/m 2 ) 3R2047 Xerox Business Multipurpo[...]

  • Page 40

    Supported Papers Phaser® 5500 Laser Printer 2-8 : Xero x P ostcards Xero x Phaser P ostcards Letter 8.5 x 1 1 in. 4 per sheet/ 100 sheets 103R01016 Xero x Phaser P ostcards A4 210 x 297 mm 4 per sheet/ 100 sheets 103R01017 Xero x T rifold Brochures Xerox Phaser T r ifold Brochures Letter 8.5 x 1 1 in. 103R01018 Xerox Phaser T r ifold Brochures A4 [...]

  • Page 41

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-9 Basic Printing This topic includes: ■ "Loading P aper in T ray 1 (MPT) for Single-Side d Printing" on page 2 -9 ■ "Loading P aper in T ray s 2-5 for Single-Sided Print ing" on page 2-13 ■ "Loading P aper in T ray 6 for Single-Si[...]

  • Page 42

    Basic Printing Phaser® 5500 Laser Printer 2-10 1. Lo wer T ray 1 (MPT). 2. Adjust the paper guides to the size of the paper . Videos are availab le with instr uctions f or using T ray 1 (MPT). Videos are located on the User Documentation CD-ROM and at www .x ero x.com/office/5500suppor t . 5500-262 D B 5500-125 D B[...]

  • Page 43

    Basic Printing Phaser® 5500 Laser Printer 2-11 3. Fan the paper t o release sheets that may stick together . 4. Insert the paper into the tray either long-edge feed or short-edge feed . If necessary , adjust the paper guides to the size of the paper . Long-Edge Feed ■ Recommended for Letter , A4, B5 JIS, large US Postcard, and many custom sizes [...]

  • Page 44

    Basic Printing Phaser® 5500 Laser Printer 2-12 Short-Edge F eed ■ Place Letter (rotated), Leg al, Statement, T a bloid, A3, A4 (rotate d), A5, US Folio, B4 JIS, B5 JIS (rotated ), B6 JI S, and small US Postcard paper short-edge feed in T ray 1 (MPT). ■ Place the side to be printed facedown . ■ Place pre-punched paper with the holes to ward t[...]

  • Page 45

    Basic Printing Phaser® 5500 Laser Printer 2-13 Loading Paper in T rays 2- 5 for Single-Sided Printing Use T rays 2-5 for all paper , transparencies, and specialty media. If smaller than 140 mm (5.5 in.) in width or 182 mm (7.16 in.) in height, use single -sided printing only . 1. Pull out the tray . 2. If loading paper with a different width or le[...]

  • Page 46

    Basic Printing Phaser® 5500 Laser Printer 2-14 3. Fan the paper t o release sheets that may stick together . 4. Insert paper into the tray either long-edge feed or short-edge feed . 5500-251 5500-129[...]

  • Page 47

    Basic Printing Phaser® 5500 Laser Printer 2-15 Long-Edge Feed ■ Place Letter , Ex ecuti ve, A4, B5 JIS, and many custom sizes of paper long-edge feed into the tray . ■ Place the side to be printed faceup . ■ Place pre-punched paper with the holes to ward the right side of the tray . ■ Place letterhead (or the top of the page) to ward the f[...]

  • Page 48

    Basic Printing Phaser® 5500 Laser Printer 2-16 5. If necessary , adjust the paper guid es to the size of the paper . Adjust the paper guides accor ding to the paper size an d feed direction (long-edge feed or short-edge feed). Labels insi de the paper tray provide add itional information for loading paper according to size an d feed direction. 6. [...]

  • Page 49

    Basic Printing Phaser® 5500 Laser Printer 2-17 Loading Paper in T ray 6 for Single-Sided Printing Use T ray 6 as a high capacity feeder for Letter , A4, Executiv e, and B5 JIS paper . Paper can only be loaded long-e dge feed in T ray 6. 1. Pull out the tray . 2. If loading paper with a different width or le ngth, adjust the width and length guides[...]

  • Page 50

    Basic Printing Phaser® 5500 Laser Printer 2-18 3. Fan the paper t o release sheets that may stick together . ■ Place Letter , A4, Ex ecuti ve, and B5 JIS paper long-edge feed into the tray . ■ Place the side to be printed facedown . ■ Place pre-punched paper with the holes to ward the left side of the tray . ■ Place letterhead (or the top [...]

  • Page 51

    Basic Printing Phaser® 5500 Laser Printer 2-19 Loading Paper in T ray 1 (MPT) for 2-Sided Printing All standard paper sizes, except postcard, B6 JI S, and env elopes, and most custom paper sizes can be used in T ray 1 (MPT) for 2-sided printing. 1. Lo wer T ray 1 (MPT). 2. Adjust the paper guides to the size of the paper . Caution If you change th[...]

  • Page 52

    Basic Printing Phaser® 5500 Laser Printer 2-20 3. Fan the paper t o release sheets that may stick together . 4. Insert the paper into the tray either long-edge feed or short-edge feed . If necessary , adjust the paper guides to the size of the paper . Long-Edge Feed ■ Recommended for Lette r , A4, and B5 JIS sizes of paper . ■ Do not load pape[...]

  • Page 53

    Basic Printing Phaser® 5500 Laser Printer 2-21 ■ Place letterhead (or the top of the page) to enter the printer last. 5. If prompted at the printer’ s front panel, press the OK b utton to accep t the paper size and type that are highligh ted. If you ha ve changed the paper size or type, do the follo wing: a. Select Change , then press the OK b[...]

  • Page 54

    Basic Printing Phaser® 5500 Laser Printer 2-22 1. Pull out the tray . 2. If loading paper with a different width or le ngth, adjust the width and length guides. 3. Fan the paper t o release sheets that may stick together . 5500-15 6 5500-136 5500-251[...]

  • Page 55

    Basic Printing Phaser® 5500 Laser Printer 2-23 4. Insert paper into the tray either long-edge feed or short-edge feed . Long-Edge Feed ■ Recommended for Letter , Executi ve, A4, B5 JIS, and many custom sizes of paper . ■ Place the side to be printed first (page 1) facedown . ■ Place pre-punched paper with the holes to ward the left side of t[...]

  • Page 56

    Basic Printing Phaser® 5500 Laser Printer 2-24 ■ Place letterhead (or top of the page) to w ard the right side of the tray . 5. If necessary , adjust the paper guid es to the size of the paper . Adjust the paper guides accor ding to the paper size an d feed direction (long-edge feed or short-edge feed). Labels insi de the paper tray provide add [...]

  • Page 57

    Basic Printing Phaser® 5500 Laser Printer 2-25 7. If prompted at the printer’ s front panel, press the OK b utton to accep t the paper size and type that are highligh ted. If you ha ve changed the paper size or type, do the follo wing: a. Select Change , then press the OK button. b. Select the paper size or type, then press the OK button to sa v[...]

  • Page 58

    Basic Printing Phaser® 5500 Laser Printer 2-26 2. If loading paper with a different width or le ngth, adjust the width and length guides. 3. Fan the paper t o release sheets that may stick together . 5500-241 5500-240 A4 8.5" A4 11" A4 11" A4 11" A4 11" 5500-251[...]

  • Page 59

    Basic Printing Phaser® 5500 Laser Printer 2-27 ■ Place Letter , A4, Ex ecuti ve, and B5 JIS paper long-edge feed into the tray . ■ Place the side to be printed first (page 1) faceup . ■ Place pre-punched paper with the holes to ward the right side of the tray . ■ Place letterhead (or the top of the page) to ward the front of the tray . 3. [...]

  • Page 60

    Basic Printing Phaser® 5500 Laser Printer 2-28 Using the Stapler Stapling Op tions Se veral stapling options are a v ailable in the Phaser 5500 printer dri v er: ■ None : This is the default option. When selected, prints are not stapled. ■ Front : Inserts one staple in each set of copies. (See the following table.) ■ Rear : Inserts one stapl[...]

  • Page 61

    Basic Printing Phaser® 5500 Laser Printer 2-29 Use the follo wing table to determ ine the position of the staples: Stapling Orientation P aper Feed Direction Long-Edge Feed Short-Edge Feed F ron t P or trait Landscape Rear P ort rait Landscape Dual * P or trait Landscape * P aper size m ust be Letter and A4 (SEF or LEF), B4 JIS , A3, Legal, U .S. [...]

  • Page 62

    Basic Printing Phaser® 5500 Laser Printer 2-30 Adding Staples 1. Open Door G. Note See the instructions on the inside of Door G. 2. Slide the stapler to ward you, then to the right. 5500-186 5500-243[...]

  • Page 63

    Basic Printing Phaser® 5500 Laser Printer 2-31 3. Remov e the staple unit b y lifting it up and out. 4. If present, remov e the depleted staple cartridge. 5. Inset a new staple cartridge. 6. Insert the staple unit in the f inisher . 5500-244 2c 3 R4 XE R1 5500-245 2c 3 R4 XE R1[...]

  • Page 64

    Basic Printing Phaser® 5500 Laser Printer 2-32 7. Close Door G. Using the Hole Puncher Depending on your re gion, the o ptional f inisher is factor y conf igured with either a 3-h ole punch or a 2- / 4-hole punch. T o determine wh ic h option is installed on your printer , print a Conf iguration P age from the front panel. ■ When the hole pu nch[...]

  • Page 65

    Basic Printing Phaser® 5500 Laser Printer 2-33 Printer Driver (Windows) 1. Select Start , select Settings , and then select Printers . 2. Right-click the 5500 printer , and then select Printing Preferences . 3. Select the Output Options tab . 4. Select the Hole Punching drop-down menu. 5. Select the desired option. CentreWare IS 1. Launch your web[...]

  • Page 66

    Basic Printing Phaser® 5500 Laser Printer 2-34 Emptying the Punch Waste Box 1. Open Door G. 2. Remov e the Punch W aste Box and empty the co ntents. 3. Place the Punch W aste Box b ack into the finisher . 4. Close Door G. 5500-097 5500-099[...]

  • Page 67

    Basic Printing Phaser® 5500 Laser Printer 2-35 Factors Affecting Printer Performance Many factors af fect a prin t job . They i nclude the print speed (stated in number of pages per minute), the media used, download time, and printer processing time. The compute r do wnload tim e and printer p rocessing t ime are af fected by se veral fact ors inc[...]

  • Page 68

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-36 Adjusting Printing Options This topic includes: ■ "Setting Print ing Options" on page 2-36 ■ "Selecting Print-Quality Modes" on page 2-42 Setting Printing Options Many printing options are a v ailable with the Xerox printer dri v er .[...]

  • Page 69

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-37 Windows PostScript Driver Settings Operating System Driver T ab/Dialog Box Printing Options Windows 2000, Windows XP , or Windows Server 2003 Lay out tab ■ Orientation ■ Print on Both Sides (Duplex) ■ P ages P er Shee t Adv anced dialog bo x ■ Scaling ■ Edge-to-Edge Pri nting ■[...]

  • Page 70

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-38 Windows 98 or Windows Me Setup tab ■ P aper type, size , and tra y selection ■ P age Lay out ■ Print Quality ■ End of Job No tification Output Options tab ■ Stapling ■ Hole Punching ■ Destinati on ■ Separation Pages ■ Cov er P ages ■ Proof , Sav ed, Secure Printing Wind[...]

  • Page 71

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-39 Note For more information about W indo ws printer dri v er options, click the Help b utton on the printer driv er tab to vie w the online help. Selecting Properties for an Individual Job (Mac) T o select print settings for a particular job, chan ge the driver settings be fore sending the j[...]

  • Page 72

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-40 Macintosh PostScript Dr iver Settings Operating System Driver Drop-Do wn Title Printing Option s Mac OS X (version 10.1 and higher) Copies & P ages ■ Copies ■ P ages Lay out ■ Pages P er Sh eet ■ La yout Direction ■ Border ■ 2-sided prin ting Output Options ■ Sav e as Fil[...]

  • Page 73

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-41 Mac OS 9.x Gene ral ■ Copies ■ P ages ■ P aper Source Cover P age ■ Print Cov er P age ■ Cov er P age P aper Source Lay out ■ Pages per Sheet ■ Border ■ Print on Both Sides Print Quality ■ 600 x 600 dpi ■ T rue 120 0 x 1200 dpi ■ Image Smoothing Job T ype ■ Nor mal [...]

  • Page 74

    Adjusting Printing Options Phaser® 5500 Laser Printer 2-42 Selecting Print-Quality Modes Y ou can select from two print-quality modes, as sho wn in the follo wing table: T o select the print-quality mode in a supported driv er: ■ Windo ws 98, Windo ws Me P ostScript driver: On the Setup tab, select a print-quality mode. ■ Windo ws 2000, Win do[...]

  • Page 75

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-43 2-Sided Printing This topic includes: ■ "Automatic 2-Sided Prin ting" on page 2-43 ■ "Binding Preferences " on page 2-44 Automatic 2-Sided Printing Guidelines ■ A duple x unit must be instal led on your prin ter to perform automatic[...]

  • Page 76

    2-Sided Printing Phaser® 5500 Laser Printer 2-44 Binding Preferences Use the printer dri ver to select Port r a i t or Landscape orientation for the images on the page. When you print 2-sid ed jobs, select the bindi ng preference which determines ho w the pages turn. T o perform automatic 2-sided printing: 1. Insert paper into the tray . Fo r more[...]

  • Page 77

    2-Sided Printing Phaser® 5500 Laser Printer 2-45 Mac OS X (version 10.1 and higher) 1. Select File , then select Print . 2. Select Duplex . 3. Select Print on Both Sides. 4. Click the Binding icon that matches the edge to bind. Setting the Printer Driver for 2-Sided Print ing (Continued) Operating System Steps[...]

  • Page 78

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-46 T ransparencies This topic includes: ■ "Guidelines fo r T ransp arencies " on page 2 -46 ■ "Printing T ransparencies from Tray 1 (MPT) or T ray 6" on page 2-46 ■ "Printing T ransparencies fro m T rays 2-5" on page 2-47 T r[...]

  • Page 79

    Transparencies Phaser® 5500 Laser Printer 2-47 2. Insert the transparencies long-edge feed into Tr ay 1 (MPT) or T ray 6. Note Do not load paper abo v e the f ill line inside the tray . 3. Adjust the paper guides to the size of the transparencies if necessary . 4. If prompted at the printer’ s front panel, press the OK b utton to accep t the pap[...]

  • Page 80

    Transparencies Phaser® 5500 Laser Printer 2-48 2. Insert the transparencies (l ong-edge feed p referred) into T ray 2, 3, 4, or 5. Note Do not load paper abo v e the f ill line inside the tray . 3. Adjust the paper guides to th e size of the transparencies. 4. If prompted at the printer’ s front panel, press the OK b utton to accep t the paper s[...]

  • Page 81

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-49 Envelopes This topic includes: ■ "Guidelines for En velopes" on page 2-49 ■ "Printing En velopes from T ray 1 (MPT)" on page 2-50 ■ "Printing En v elopes fro m the Optional En v elope T ray" on page 2-51 Guidelines for Env[...]

  • Page 82

    Envelopes Phaser® 5500 Laser Printer 2-50 Printing Envelopes from T ray 1 (MPT) 1. Insert the en v elopes in T ray 1 (MPT): ■ Place C4 en v elopes short-edge feed in the tray . ■ Place Monarch, #10, C5, and DL en v elopes long-edge feed in the tray . ■ Place the side to be printed facedown . ■ Place the en v elope with the flap entering th[...]

  • Page 83

    Envelopes Phaser® 5500 Laser Printer 2-51 Printing Envelopes from the Optional Envelope T ray Caution Insert the En v elope T ray in the slot for T ray 2 only . Inserting the En v elope T ray in any other tray slot will damage it. Auto Sense should ne v er be selected in the T ray 2 size menu when the En v elope T ray is in the printer because it [...]

  • Page 84

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-52 Postcards This topics includes: ■ "Guidelines for Postcards" on page 2-52 ■ "Printing Postcards" on page 2-52 T o order supplies, contact your local reseller . Guidelines for Postcards Postcards can be pri nted from T ray 1 (MP T) or [...]

  • Page 85

    Postcards Phaser® 5500 Laser Printer 2-53 ■ Insert Small US postcards short-edge feed and facedown into T ray 1 (MPT) only . Place the top of the postcard tow ard the rear of the printer . En v elope T r ay ■ Insert Large US and A6 postcards long-edge feed and faceup into the optional En v elope T ray . Place the top of the postcard to w ard t[...]

  • Page 86

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-54 Labels This topic includes: ■ "Guidelines for Labels" on page 2-54 ■ "Printing Label s" on page 2-54 T o order supplies, contact your local reseller . Guidelines for Labels ■ Do not use vin yl labels. ■ Do not use an y labels on a[...]

  • Page 87

    Labels Phaser® 5500 Laser Printer 2-55 T rays 2-5 ■ Insert the label sheets long-edge feed (re commended) and faceup into Tray 2-5. Place the top of the page to w ard the fr ont of the printer . Tr a y 6 ■ Insert the label sheets long-edge feed and facedown into T ray 6. Place the top of the page toward the front of the tray . 2. Adjust the pa[...]

  • Page 88

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-56 Specialty Paper This section includes: ■ "T rifold Brochures" on page 2-56 ■ "W eatherproof Paper" on page 2-60 T rifold Brochures T rifold br ochures can be printed from an y tray and printed on two sides. For best results, use only [...]

  • Page 89

    Specialty Paper Phaser® 5500 Laser Printer 2-57 Printing T rifold Brochures 1. Insert the trifold brochures into a tray: T r ay 1 (MPT) ■ F or single-sided printing: Insert the trifold sheets long-edge feed (recommended) and facedown into T ray 1 (MPT). Place the top (portrait) or right side (landscape) of the page to ward the fr ont of the prin[...]

  • Page 90

    Specialty Paper Phaser® 5500 Laser Printer 2-58 T rays 2-5 ■ F or single-sided printing: Insert the trifold sheets long-edge feed (recommended) and faceup into T rays 2-5. Place the top (portrait) or right side (landscape) of the page toward the front of the printer . ■ F or 2-sided printing: Insert the trifold sheets long-edge feed (recommend[...]

  • Page 91

    Specialty Paper Phaser® 5500 Laser Printer 2-59 Tr a y 6 ■ F or single-sided printing : Insert the trifold sheets long-edge feed and facedo wn into T ray 6. Place the top (portrait) or right side (landscape) of the page to ward t he front of the tray . ■ F or 2-sided printing: Insert the trifold sheets long-edge feed and the side to be printed[...]

  • Page 92

    Specialty Paper Phaser® 5500 Laser Printer 2-60 W eatherproof Paper W eatherproof paper can be printed from any tray . Y ou can load paper to the fill line in the tray; ho we ver , the printer has better feed reliability if you load fe wer sheets in the tray . For best results, use only Xerox Phaser W e athe rproof Paper specif ied for your Phaser[...]

  • Page 93

    Specialty Paper Phaser® 5500 Laser Printer 2-61 T rays 2-5 ■ F or single-sided printing: Insert the weatherproof sheets long-edge feed (recommended) and faceup into T rays 2-5. Place the top of the page to ward the fr ont of the printer . ■ F or 2-sided printing: Insert the weatherproof sheets long-edge feed (recommended) and the side to be pr[...]

  • Page 94

    Specialty Paper Phaser® 5500 Laser Printer 2-62 Tr a y 6 ■ F or single-sided printing : Insert the weatherproof sheets long-edge feed an d facedown into T ray 6. Place the top of the page tow ard the front of the tray . ■ F or 2-sided printing: Insert the weatherproof sheets long-edge feed and the side to be printed first faceup into T ray 6. [...]

  • Page 95

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-63 Custom Size Paper This topic includes: ■ "Guidelines" on page 2-63 ■ "Printing Custom Size" on page 2-63 Guidelines Print custom size paper , withi n the follo wing ranges, from the trays listed. For more information on paper ty p es,[...]

  • Page 96

    Custom Size Paper Phaser® 5500 Laser Printer 2-64 2. Adjust the paper guides accordi ng to the paper size and orientation (long-e dge feed or short-edge feed). Labels insi de the paper tray provide add itional information for loading paper according to size and orientatio n. T rays 2-5 Long-Edge Feed Short-Edge Feed T ray 1 (MPT) T rays 2-5 W H H [...]

  • Page 97

    Custom Size Paper Phaser® 5500 Laser Printer 2-65 3. Push the tray completely into the printer . 4. If prompted at the printer’ s front panel, press the OK b utton to accep t the paper size and type that are highligh ted. If you ha ve changed the paper size or type, do the follo wing: ■ Select Change , then press the OK button. ■ Select Cust[...]

  • Page 98

    Custom Size Paper Phaser® 5500 Laser Printer 2-66 8. In the printer driv er: a. Select Properties , then select the Paper/Quality tab . b. Select either the paper type and custom size or the tray loaded with Custom as the paper source. 9. Click the OK button to print. Note If you replace the custom size in a tray with a non-custom size, be sure to[...]

  • Page 99

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-67 Advanced Options This topic includes: ■ "Printing Separation P ages" on page 2-67 ■ "Printing Multiple Pa ges to a Sing le Sheet (N-Up)" on page 2-68 ■ "Printing Book lets" on page 2 -69 ■ "Printing Negati v e and M[...]

  • Page 100

    Advanced Options Phaser® 5500 Laser Printer 2-68 Printing Multiple Pages to a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper . Print one, tw o, four , six, nine, or 16 pages per sheet. T o print multiple pages on a single sh eet of paper in a supported driver: ■ Windo ws 98[...]

  • Page 101

    Advanced Options Phaser® 5500 Laser Printer 2-69 Printing Booklets W ith t wo-sided p rinting, you can p rint a docu ment in the form of a small book. Create booklets for any paper size that is supported for 2-sid ed (duplex) printing. The driv er automatically reduces each page image to fit and prints two pages per side. The pages are printed in [...]

  • Page 102

    Advanced Options Phaser® 5500 Laser Printer 2-70 Printing Negative and Mirror Images Y ou can print pages as a negati ve image (re v erses the light and dark areas in your printed image) or mirror image (flips images ho rizontally on pages when printed). Negative Image Mirror Ima ge M M B B[...]

  • Page 103

    Advanced Options Phaser® 5500 Laser Printer 2-71 T o select negati v e or mirror images in a support ed dri ver: ■ Windo ws 98, Windo ws Me P ostScript driver: On the Setup tab, click More Lay out Options , then select Print as a Negative Image or Print as a Mirror Image . ■ Windo ws 2000, Win dows XP , Windo ws Serv er 2003 P ostScript driver[...]

  • Page 104

    Advanced Options Phaser® 5500 Laser Printer 2-72 Scaling Y ou can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 p ercent. The default is 100 percent. T o select scaling in a supported driv er: ■ Windo ws 98, Windo ws Me P ostScript driver: On the Setup tab, click More Lay out Options , t[...]

  • Page 105

    Advanced Options Phaser® 5500 Laser Printer 2-73 Printing Watermarks A watermark is additional te xt that can be prin ted across one or more pages. F or example, terms like Draft, Conf idential, Date, V ersio n that you migh t stamp on a page before distrib ution, can be inse rted with a w atermark. In some W indo ws dri v ers you can: ■ Create [...]

  • Page 106

    Advanced Options Phaser® 5500 Laser Printer 2-74 Image Smoothing Image smoothing blen ds adjacent black and gray areas in low-resolution images for smoother edge transitions. For ex ample, use image smooth ing to improve t he appearance of a 72 dpi image do wnloaded from the web . Image smooth ing is not recommended for images with resolutions of [...]

  • Page 107

    Advanced Options Phaser® 5500 Laser Printer 2-75 Printing Cover Pages A cov er page is the f irst or last page of a documen t. The printer enable s you to choose a dif ferent paper source for the cov er page than for the body of a do cument. F or instance, use your company letterhead for the first page of a do cument, or use card stock for the fi [...]

  • Page 108

    Advanced Options Phaser® 5500 Laser Printer 2-76 ■ Windo ws 2000, Win dows XP , Windows Serv er 2003, W indows NT P ostScript dri ver: On the Paper/Quality tab under Cover P ages , select First or First and Last Page , then select the tray to use for the covers from the Sour ce d rop-do wn list . ■ Mac OS 9 driver: In the Print dialog box, cli[...]

  • Page 109

    Advanced Options Phaser® 5500 Laser Printer 2-77 ■ Mac OS 9 driver: In the Print dialog box, click on General , select Job T ype from the drop-down list, then choose the job type. F or a secure print job, enter a 4-digit pass word to assign to this job . For a proof print or sa ved print job, enter the name you w ant to gi v e this job in the Jo[...]

  • Page 110

    Advanced Options Phaser® 5500 Laser Printer 2-78 Printing or Deleting Proof and Saved Print Jobs T o print a saved print job or the remaining copies of a proof print job, select th e job name at the printer's front panel: 1. Select W alk-Up Printing , then press the OK button. 2. Select Proof Print Jobs or Saved Print Jo bs , then press the O[...]

  • Page 111

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 2-79 Supplies and Recycling This topic includes: ■ "Supplies" on page 2-79 ■ "Recycling" on page 2-80 Supplies The printer’ s front panel displays status mess ages and warnings as each supply nears its replacement time. When the front pa[...]

  • Page 112

    Supplies and Recycling Phaser® 5500 Laser Printer 2-80 Routine Maintenance Items Routine maintenance items are printer parts or assemblies that hav e a limited life requiring periodic replacement. Re placements may be in the form of parts or kits. Routine maintenance items are typically cus tomer replaceable. Routine maintenance items for the Phas[...]

  • Page 113

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-1 This section includes: ■ "Connections and Interne t Protocol (TCP/IP)" on page 3-2 ■ "Printer Management Softwa re" on page 3-9 ■ "W indo ws 2000, W indo ws XP , and W indows Serv er 2003" on page 3-14 ■ "W ind o ws [...]

  • Page 114

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-2 Connections and Internet Protocol (TCP/IP) ■ "Overvie w of Network Setup and Config uration" on page 3-2 ■ "Choosing a Connection Method " on page 3-3 ■ "Connecting via Ethernet (Recommended)" on page 3-3 ■ "Connecti[...]

  • Page 115

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-3 Choosing a Connection Method Y ou can connect the printer to the network via Ethernet or USB. Some printer models also support using a Parallel cable c onnection. Hardw are and cablin g requirements v ary for the dif ferent connection met hods. Cabling and hard ware listed [...]

  • Page 116

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-4 If you are co nnecting to o ne or more co mputers with a hub, connect th e computer to the hub with one cable, then co nnect th e printer to the hub wi th the s econd cable. Connect to any port on the hub except the uplink port. TCP/IP and EtherT alk are the most common pro[...]

  • Page 117

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-5 5. Select the printer in the printers windo w . 6. V erify that your printer is set to A u to Select . 7. Click the Add button. The printer is displayed as an av ailable printer in the Print Center/Printer Setup . For more information, go to the table of infoSMAR T Knowledg[...]

  • Page 118

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-6 Dynamic Methods of Setting the Printer’ s IP Address Y ou can set the printer’ s IP address using any of the follo wing methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreW are IS ■ AutoIP Enabling DHCP on the Printer V erify that the print[...]

  • Page 119

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-7 Changing or Modifying the IP Address Using CentreWare IS CentreW are IS provides a simple interf ace that enables you to manage , configure, and monitor networked printers from your desktop using an em bedded web server . For complete information about Cent reW are IS, clic[...]

  • Page 120

    Connections and Internet Prot ocol (TCP/IP) Phaser® 5500 Laser Printer 3-8 Manually Setting the Printer’ s IP Address Note Ensure that your compute r has a properly configured IP address for your network. Contact your netw ork administrato r for more information. If you are on a netw ork witho ut a DNS server , or in an en vironment where the ne[...]

  • Page 121

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-9 Printer Management Software This topic includes: ■ "Using CentreW are Software" on page 3-9 ■ "Using Printer Management Featu res" on page 3-11 Using CentreW are Software CentreWare Internet Services (IS) CentreW are IS provides a simp[...]

  • Page 122

    Printer Management Software Phaser® 5500 Laser Printer 3-10 CentreWare DP for NetW are CentreW are DP is easy-to-use printer management softw are that runs on W indows 98 or later and W i ndo ws 2000 or later . Through point-and-cl ick na vigation you can install, connect , and configure printers quickly and easily on a netw ork. It provides netw [...]

  • Page 123

    Printer Management Software Phaser® 5500 Laser Printer 3-11 ■ Support multiple users and pro vide dif fer ent le vels of user access pri vile ges for administrators or guests. ■ Discov er printers on local and remote subnets. ■ Automatically discov er pr inters as scheduled. ■ Generate reports. ■ Connect to printer web servers for additi[...]

  • Page 124

    Printer Management Software Phaser® 5500 Laser Printer 3-12 MaiLinX Alerts MaiLinX alerts allo w the printer to automatically send email to the sy stem administrator and others under the follo wing con ditions: ■ When printer errors, warn ings, and alerts occur . ■ When the printer requires atte ntion (for example, when servi ce is requi red o[...]

  • Page 125

    Printer Management Software Phaser® 5500 Laser Printer 3-13 Setting Up Usage Profile Repo rting 1. Launch your web browser . 2. Enter the printer’ s IP address in the browser’ s Address f ield (http://xxx.xxx.xxx.xxx). 3. Select Job s . 4. Select Usage Prof ile Reports on the left sidebar . 5. Click the Usage Prof ile Properties link. Fo llo w[...]

  • Page 126

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-14 Windows 2000, Windows XP , and Windows Ser ver 2003 This topic includes: ■ "Preliminary Steps" on page 3-14 ■ "Quick CD-R OM Install Steps" on page 3-14 ■ "Other Methods of Installation" on page 3- 15 ■ "W indo ws 2[...]

  • Page 127

    Windows 2000, Wind ows XP, and Windows Server 2 003 Phaser® 5500 Laser Printer 3-15 For more information, go to the table of infoSMAR T Knowledge Base documents at the end of this section. Other Methods of Installation Y our printe r can also be installed on a W indo ws 2000, W indo ws XP , or W indo ws Server 2003 network u sing one of these meth[...]

  • Page 128

    Windows 2000, Wind ows XP, and Windows Server 2 003 Phaser® 5500 Laser Printer 3-16 3. Click the Local Printer button, then click Next . 4. Click the Create a New P ort b utton. 5. Select Standard TCP/IP Po rt from the Ne w Port T ype pull-down menu, then click Next . 6. Click Next . 7. Click in the Printer Name or IP Address edit bo x and enter t[...]

  • Page 129

    Windows 2000, Wind ows XP, and Windows Server 2 003 Phaser® 5500 Laser Printer 3-17 Microsoft IPP Port Follo w these steps to obtain the printer’ s URL an d create an Internet Printing Protocol (IPP) printer . Obtaining the Printer’ s URL (Network Path) 1. Launch your web browser . 2. Enter your printer's IP address in the bro wser’ s A[...]

  • Page 130

    Windows 2000, Wind ows XP, and Windows Server 2 003 Phaser® 5500 Laser Printer 3-18 2. Select Configuration P age , then press the OK b utton to print. Note Print “Menu Map” to see other info rmation pages av ailable for printing. V erifying Settings 1. V erify the settings on the “Configuration P age”. ■ IP Address Sour ce is set to: DH[...]

  • Page 131

    Windows 2000, Wind ows XP, and Windows Server 2 003 Phaser® 5500 Laser Printer 3-19 infoSMAR T Knowledge Base Documents (English only) For more information, go to www .xerox.com/of fice/5500infoSMAR T to vie w these documents. Reference Name Title R1015020337 Installing th e Printer in Windows 2000 Using an Ether net (TCP/IP) Connection[...]

  • Page 132

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-20 Windows NT 4.x This topic includes: ■ "Preliminary Steps" on page 3-20 ■ "Quick CD-R OM Install Steps" on page 3-20 ■ "Other Methods of Installation" on page 3- 21 ■ "W ind o ws NT 4.x T roubleshooting (TCP/IP)"[...]

  • Page 133

    Windows NT 4.x Phaser® 5500 Laser Printer 3-21 Other Methods of Installation Install your p rinter on a W indows NT netw ork using Micro soft TCP/IP Protocol. The following methods can also be used to monitor or co nfigure your printer: ■ A web browser using CentreW are IS if your printer is connected to a W indo ws NT network with TCP/IP protoc[...]

  • Page 134

    Windows NT 4.x Phaser® 5500 Laser Printer 3-22 5. Enter a name for the printer , se lect whether you want th at prin ter to be the def ault, then click OK . 6. Select one of these options: ■ If the printer is not shared, click Next . ■ If the printer is shared, enter a Share Name, check the Share box, then click Next . Printin g a T est Page Y[...]

  • Page 135

    Windows NT 4.x Phaser® 5500 Laser Printer 3-23 Verifying Installation 1. Right-click the My Network Places icon on the desktop and select Pr operties . 2. Click the Protocols tab to verify that the TCP/IP protocol has been i nstalled. 3. Click Add to install an y components not lis ted, then restart your computer . 4. Click Start , click Settings [...]

  • Page 136

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-24 Windows 98 and Windows Me This topic includes: ■ "Preliminary Steps" on page 3-24 ■ "Quick CD-R OM Install Steps" on page 3-25 ■ "Other Methods of Installation" on page 3- 25 ■ "W ind o ws 98 and W indows Me T roubl[...]

  • Page 137

    Windows 98 an d Windows Me Phaser® 5500 Laser Printer 3-25 Quick CD-ROM Install Steps 1. Insert the Printer Installer and Utilities CD-R OM int o the compute r’ s CD-R OM dri v e. If the installer does not la unch, do the follo wing: a. Click Start , then click Run . b. In the Run windo w , type: <CD drive>:INST ALL.EXE . 2. Select your d[...]

  • Page 138

    Windows 98 an d Windows Me Phaser® 5500 Laser Printer 3-26 Configuring a Port The Xerox TCP/IP Prin ter Port W izard g uides you step-b y-step through the follo wing procedures: ■ Choosing a name for the new port ■ Identifying a printer b y its DNS Name or IP Address ■ (Alternati vely) Identifying a printer using the automatic Printer Discov[...]

  • Page 139

    Windows 98 an d Windows Me Phaser® 5500 Laser Printer 3-27 Changing a PhaserPort IP Address If the printer’ s IP address is changed, you mu st change the IP address for the printer’ s corresponding port: 1. Click Start , click Settings , then click Printers . 2. Right-click the printer to be changed to a ne w PhaserPort IP address, then click [...]

  • Page 140

    Windows 98 an d Windows Me Phaser® 5500 Laser Printer 3-28 V erifying Settings 1. Right-click Network Neighborhood on the desktop, t hen click Pr operties . 2. Click the Configuration tab . A list of installed netw ork components appears for t he follo wing items: ■ Client for Microsoft networks ■ Xerox TCP/IP Port Monitor 3. If you are runnin[...]

  • Page 141

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-29 Macintosh This topic includes: ■ "Requirements" on page 3-29 ■ "Quick CD-R OM Install Steps" on page 3-29 ■ "Enabling and Using EtherT alk for Mac OS 9.x" on p age 3-29 ■ "Enabling and Using TCP/IP for Ma c OS 9.x&q[...]

  • Page 142

    Macintosh Phaser® 5500 Laser Printer 3-30 Enabling and Using TCP/IP for Mac OS 9.x This section provides installation and tr ou bleshooting steps for Macintosh OS 9.x. Setting Up the Macintos h Ethernet Port for TCP/IP Perform the following procedure to set up your Macintosh for TCP/IP: 1. Select Network from the System Preferences application, th[...]

  • Page 143

    Macintosh Phaser® 5500 Laser Printer 3-31 Creating an AppSocket Prin ter with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing w ith PhaserPort for Mac OS on the printer’ s Printer Installer and Utilities CD-R OM . PhaserPort for Mac OS provides a bi-directional, high-speed commun ications channel using the new plug-in communicatio n [...]

  • Page 144

    Macintosh Phaser® 5500 Laser Printer 3-32 Enabling or Using TCP/IP or AppleT alk for Mac OS X, Version 10.1 and Higher Requirements V erify that you are running Mac OS X, version 10.1. The pre vious versions of Mac OS X do not fully support PostScript printing and printer features. Setting Up the Macintosh Ethernet Port for TCP/IP or AppleT alk Pe[...]

  • Page 145

    Macintosh Phaser® 5500 Laser Printer 3-33 6. Select the appropriate PPD from the list in the Printer Model drop-do wn list. If yo ur printer PPD is not listed, install it from the Printer Installer and Uti lities CD-R OM . 7. Click Add to complete the configuration. For more information, go to the table of infoSMAR T Knowledge Base documents at th[...]

  • Page 146

    Macintosh Phaser® 5500 Laser Printer 3-34 6. If you are still unable to print, go to www .xerox.com/of f ice/support or access PhaserSMAR T T echnical Support through CentreW are IS: a. Launch your web browser . b. Enter the printer’ s IP ad dress in the bro wser’ s Address f ield (http://xxx.xxx.xxx.xxx). c. Select Support . d. Click the Phas[...]

  • Page 147

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-35 Novell NetW are This topic includes: ■ "Configuration Software for NetW are Networks" on page 3-35 ■ "Quick Setup" on page 3-35 ■ "Adv anced Setup" on page 3 -35 ■ "NetW are 4.x, NetW are 5.x, and NetW are 6.x Print[...]

  • Page 148

    Novell NetWare Phaser® 5500 Laser Printer 3-36 NetW are 4.x, NetW ar e 5.x, and NetW are 6.x Print Ser ver Setup The Phaser p rinter defa ults enab le connection to Nov ell NetW are without adjustment. Revie w the “Conf iguration P age” and verify the follo wing settings: ■ NetW are is enabled ■ Frame T ype matches the frame type of the de[...]

  • Page 149

    Novell NetWare Phaser® 5500 Laser Printer 3-37 Requirements V erify that you: ■ Are operating a W indo ws-based system with Ce ntreW are DP software installed and at least one printer dri ver installed ■ Are a NetW are Network Administrator , an administrativ e person with ADMIN/ SUPER VISOR, or ADMIN/SUPER VISOR EQUIV ALENT within login right[...]

  • Page 150

    Novell NetWare Phaser® 5500 Laser Printer 3-38 Novell NetWare Hard ware Step-By-Step Note the LED acti vity on the pr inter . The green link LED is ON wh enev er it is connected to an activ e network. The amber traf f ic LED is f lickering when data is being recei v ed. 1. V erify the following: ■ The cable c onnections: Us e a ne w cable o r co[...]

  • Page 151

    Novell NetWare Phaser® 5500 Laser Printer 3-39 5. V erify that the inform ation disp layed is also contained on the “Conf iguration Page”. V erify these items: a. The queue name of the Ph aser printer is set to service . If necessary , create a new queue to test the printer . b. The Primary Serv er lists the serv er name on the “Conf igurati[...]

  • Page 152

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 3-40 UNIX (Linux) This topic includes: ■ "Quick Install Steps" on page 3-40 ■ "Additional Resources" on page 3-41 Y our printer supports connection to a v ariet y of UNIX platforms through the parallel and network inter face. The workstati[...]

  • Page 153

    UNIX (Linux) Phaser® 5500 Laser Printer 3-41 From Y our Computer 1. Access www .xerox.com/of f ice/dri vers . 2. Select your printer , the platform you are running ( UNIX ), and file type ( Dri vers ). 3. Click Go to Do wnloads . 4. From the list of f iles prov ided, do wnload the PrinterPackageXPXX and the file that matches your opera ting system[...]

  • Page 154

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-1 . This section includes: ■ "Automatic Diagnostic T ools" on page 4-2 ■ "Paper Jams" on page 4-3 ■ "Print-Quality Problems" on page 4-53 ■ "Maintenance" on pa ge 4-58 ■ "Front P anel Messages" on page[...]

  • Page 155

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-2 Automatic Diagnostic T ools This topic includes: ■ "PhaserSMAR T T echnical Support" on page 4 -2 ■ "Front Panel i Button" on page 4-2 ■ "PrintingScout" on page 4 -2 Xerox provides se v eral automatic diagnostic to ols to h[...]

  • Page 156

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-3 Paper Jams This topic includes: ■ "Jam at A" on page 4 -4 ■ "Jam at B" on page 4-5 ■ "Jam at B and C" on page 4-8 ■ "Jam at C" on page 4-12 ■ "Jam at D" on page 4 -14 ■ "Jam at D and A" o[...]

  • Page 157

    Paper Jams Phaser® 5500 Laser Printer 4-4 Jam at A Follo w these steps to clear the jam. Wa r n i n g Use caution; some components inside Door A may be hot. 1. Open Door A. 2. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confir m that all paper fragments are rem[...]

  • Page 158

    Paper Jams Phaser® 5500 Laser Printer 4-5 3. Close Door A. Jam at B Follo w these steps to clear the jam. 1. If the printer has the 2000-S heet Feeder (T ray 6), slide the feeder away from the printer . 5500-003 D A E 5500-230[...]

  • Page 159

    Paper Jams Phaser® 5500 Laser Printer 4-6 2. Open Door B. 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 5500-004 B C 5500-005 C B[...]

  • Page 160

    Paper Jams Phaser® 5500 Laser Printer 4-7 4. Close Door B. 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder f irmly against the printer . 5500-006 B C 5500-231[...]

  • Page 161

    Paper Jams Phaser® 5500 Laser Printer 4-8 Jam at B and C Follo w these steps to clear the jam. 1. If the printer has the 2000-S heet Feeder (T ray 6), slide the feeder away from the printer . 2. Open Door B. 5500-230 5500-004 B C[...]

  • Page 162

    Paper Jams Phaser® 5500 Laser Printer 4-9 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 4. Close Door B. 5500-005 C B 5500-006 B C[...]

  • Page 163

    Paper Jams Phaser® 5500 Laser Printer 4-10 5. Open Door C. 6. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 5500-007 B C 5500-008 B C[...]

  • Page 164

    Paper Jams Phaser® 5500 Laser Printer 4-11 7. Close Door C. 8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder f irmly against the printer . 5500-009 B C 5500-231[...]

  • Page 165

    Paper Jams Phaser® 5500 Laser Printer 4-12 Jam at C Follo w these steps to clear the jam. 1. If the printer has the 2000-S heet Feeder (T ray 6), slide the feeder away from the printer . 2. Open Door C. 5500-230 5500-007 B C[...]

  • Page 166

    Paper Jams Phaser® 5500 Laser Printer 4-13 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 4. Close Door C. 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder f irmly against the printer . 5500-008 B C 5500-009 B C 5500-231[...]

  • Page 167

    Paper Jams Phaser® 5500 Laser Printer 4-14 Jam at D Follo w these steps to clear the jam. 1. Open Door D. 2. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. A 5500-027 B E D 5500-028 B D A E[...]

  • Page 168

    Paper Jams Phaser® 5500 Laser Printer 4-15 3. Close Door D. Jam at D and A Follo w these steps to clear the jam. 1. Open Door D. 5500-029 A B E D A 5500-027 B E D[...]

  • Page 169

    Paper Jams Phaser® 5500 Laser Printer 4-16 2. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 3. Close Door D. 5500-028 B D A E 5500-029 A B E D[...]

  • Page 170

    Paper Jams Phaser® 5500 Laser Printer 4-17 4. Open Door A. Wa r n i n g Use caution; some components inside Door A may be hot. 5. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confir m that all paper fragments are remov ed. 5500-001 D A E A 5500-002 E[...]

  • Page 171

    Paper Jams Phaser® 5500 Laser Printer 4-18 6. Close Door A. Jam at E Follo w these steps to clear the jam. Wa r n i n g Use caution; some components inside Door A may be hot. 1. Open Door A. 5500-003 D A E 5500-001 D A E A[...]

  • Page 172

    Paper Jams Phaser® 5500 Laser Printer 4-19 2. Open Door E. 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 5500-010 E 5500-011[...]

  • Page 173

    Paper Jams Phaser® 5500 Laser Printer 4-20 4. Close Door E. 5. Close Door A. 5500-012 E 5500-003 D A E[...]

  • Page 174

    Paper Jams Phaser® 5500 Laser Printer 4-21 Jam at F Follo w these steps to clear the jam. 1. Open Door F . 2. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 5500-013 E A B D E A B D 5500-014 E A B D 5500-273 E A B D[...]

  • Page 175

    Paper Jams Phaser® 5500 Laser Printer 4-22 3. Close Door F . Jam at G Follo w these steps to clear the jam. On th e front panel of the printer, press the i b utton to vie w information about the front panel message. 1. If visible, pull the jammed paper out o f the stacker upper tray . 5500-015 E A B D 5500-205 E A B C D[...]

  • Page 176

    Paper Jams Phaser® 5500 Laser Printer 4-23 2. Open Door G. 3. Depending on the instructio ns sho wn on the fro nt panel, open handle 2a, handle 2b, or handle 3 as shown on the instruction labels . Note If the stapler is in the way , slide the stapler tow ard you then to the right. 4. If you opened handl e 2a or handle 2b, rotate knob 2c coun tercl[...]

  • Page 177

    Paper Jams Phaser® 5500 Laser Printer 4-24 Jam at H Follo w these steps to clear the jam. 1. Lift Door H. 2. Pull the jammed paper out of the printer . Co nfirm that all paper fragments are rem ov ed. 3. Close Door H. 5500-270 5500-202 5500-271[...]

  • Page 178

    Paper Jams Phaser® 5500 Laser Printer 4-25 Jam at the Stacker Upper T ray Follo w these steps to clear the jam. 1. Pull the jammed paper out of the stacker upper tray . 2. Open Door G. 3. Close Door G. 5500-025 E A B C D 5500-018 E A B C D[...]

  • Page 179

    Paper Jams Phaser® 5500 Laser Printer 4-26 Paper Size Jam in T ray 1 (MPT) Follo w these steps to clear the paper size jam in T ray 1. 1. V erify that the width guides are pressed ag ainst the paper . 2. If the paper size and type show n on the front panel match the size and type of the paper in the tray , press the OK butt o n . 3. If the paper s[...]

  • Page 180

    Paper Jams Phaser® 5500 Laser Printer 4-27 5. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confri m that all paper fragments are remo ved. 6. Close Door A. 5500-002 E 5500-003 D A E[...]

  • Page 181

    Paper Jams Phaser® 5500 Laser Printer 4-28 Paper Size Jam in T rays 2-5 Follo w these steps to clear the paper size jam in T rays 2-5. 1. Pull out the tray specif ied on the front panel. 2. V erify that the length and width gu ides are pressed against the paper . 3. Push the tray completely into the printer . 5500-03 0 5500-063 5500-064 5500-032[...]

  • Page 182

    Paper Jams Phaser® 5500 Laser Printer 4-29 4. Specify the size of the paper b y doing the follo wing: a. In the front panel menus, select Printer Setup , then press the OK button. b. Select P aper Handling Setup , then press the OK b utton. c. Select T ray [2 - 5] Setup , then press the OK b utton. d. Select A uto Sensed, Custom , or a listed pape[...]

  • Page 183

    Paper Jams Phaser® 5500 Laser Printer 4-30 7. Close Door A. Paper Size Jam in T ray 6 Follo w these steps to clear the paper size jam in T ray 6. 1. Pull out T ray 6. 5500-003 D A E 5500-239[...]

  • Page 184

    Paper Jams Phaser® 5500 Laser Printer 4-31 2. V erify that the length and width guides are set correctly Note The default setting is for 8.5 x 11 in. paper . Y ou must chan ge the guides for A4 paper . 3. Push the tray completely into the printer . 4. Specify the size of the paper b y doing the follo wing: a. In the front panel menus, select Print[...]

  • Page 185

    Paper Jams Phaser® 5500 Laser Printer 4-32 5. Open Door A. Wa r n i n g Use caution; some components inside Door A may be hot. 6. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confir m that all paper fragments are remov ed. 5500-001 D A E A 5500-002 E[...]

  • Page 186

    Paper Jams Phaser® 5500 Laser Printer 4-33 7. Close Door A. Jam at T ray 2, 3, 4, or 5 Follo w these steps to clear the jam. 1. Pull the tray specif ied on the front panel complete ly out of the printer . 5500-003 D A E 5500-210 A B C[...]

  • Page 187

    Paper Jams Phaser® 5500 Laser Printer 4-34 2. Pull jammed paper from the printer tray sl ot. Conf irm that all paper fragments are remov ed. 3. Remov e crumpled pape r from the tray . 4. V erify that the paper is loaded correctly in th e tray and that the guides are pressed against the paper . 5500-214 5500-031 5500-063 5500-064[...]

  • Page 188

    Paper Jams Phaser® 5500 Laser Printer 4-35 5. Insert the tray and push it co mpletely into the printer . Jam at T ray 1 (MPT) Follo w these steps to clear the jam. 1. Open Door A. 5500-216 A B C 5500-001 D A E A[...]

  • Page 189

    Paper Jams Phaser® 5500 Laser Printer 4-36 2. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confir m that all paper fragments are remov ed. 3. Remov e jammed or crumpled pa per from T ray 1 (MPT), then close the tray . 5500-002 E 5500-048 D B[...]

  • Page 190

    Paper Jams Phaser® 5500 Laser Printer 4-37 4. Close Door A. 5. V erify that the paper is loaded correctly in th e tray and that the guides are pressed against the paper . Jam at T ray 2 and Door A Follo w these steps to clear the jam. Wa r n i n g Use caution; some components inside Door A may be hot. 5500-003 D A E 5500-220[...]

  • Page 191

    Paper Jams Phaser® 5500 Laser Printer 4-38 1. Open Door A. 2. Pull the jammed paper out of the printer . If nece ssary , press the green handle to mov e the paper to make it easier to remo v e. Confir m that all paper fragments are remov ed. 5500-001 D A E A 5500-002 E[...]

  • Page 192

    Paper Jams Phaser® 5500 Laser Printer 4-39 3. Close Door A. 4. Pull T ray 2 completely out of the printer . 5. Pull jammed paper from the printer tray sl ot. Conf irm that all paper fragments are remov ed. 5500-003 D A E 5500-210 A B C 5500-214[...]

  • Page 193

    Paper Jams Phaser® 5500 Laser Printer 4-40 6. Remov e crumpled pape r from the tray . 7. V erify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the pape r . 5500-031 5500-063 5500-064[...]

  • Page 194

    Paper Jams Phaser® 5500 Laser Printer 4-41 8. Insert the tray and push it co mpletely into the printer . Jam at T ray 3 and Door B Follo w these steps to clear the jam. 1. If the printer has the 2000-S heet Feeder (T ray 6), slide the feeder away from the printer . 5500-216 A B C 5500-230[...]

  • Page 195

    Paper Jams Phaser® 5500 Laser Printer 4-42 2. Open Door B. 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 5500-004 B C 5500-005 C B[...]

  • Page 196

    Paper Jams Phaser® 5500 Laser Printer 4-43 4. Close Door B. 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder f irmly against the printer . 5500-006 B C 5500-231[...]

  • Page 197

    Paper Jams Phaser® 5500 Laser Printer 4-44 6. Pull T ray 3 completely out of the printer . 7. Pull jammed paper from the printer tray sl ot. Conf irm that all paper fragments are remov ed. 8. Remov e crumpled pape r from the tray . 5500-211 A B C 5500-215 5500-25 0[...]

  • Page 198

    Paper Jams Phaser® 5500 Laser Printer 4-45 9. V erify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the pape r . 10. Insert the tray and push it co mpletely into the printer . 5500-063 5500-064 5500-217 A B C[...]

  • Page 199

    Paper Jams Phaser® 5500 Laser Printer 4-46 Jam at T ray 4 or 5 and Door C Follo w these steps to clear the jam. 1. If the printer has the 2000-S heet Feeder (T ray 6), slide the feeder away from the printer . 2. Open Door C. 5500-230 5500-007 B C[...]

  • Page 200

    Paper Jams Phaser® 5500 Laser Printer 4-47 3. Pull the jammed paper out of the printer . Conf irm that all paper fragments are remo ved. 4. Close Door C. 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder f irmly against the printer . 5500-008 B C 5500-009 B C 5500-231[...]

  • Page 201

    Paper Jams Phaser® 5500 Laser Printer 4-48 6. Pull the tray specif ied on the front panel complete ly out of the printer . 7. Pull jammed paper from the printer tray sl ot. Conf irm that all paper fragments are remov ed. 8. Remov e crumpled pape r from the tray . 5500-212 A B C 5500-051 D B C 5500-25 0[...]

  • Page 202

    Paper Jams Phaser® 5500 Laser Printer 4-49 9. V erify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the pape r . 10. Insert the tray and push it co mpletely into the printer . 5500-063 5500-064 5500-216 A B C[...]

  • Page 203

    Paper Jams Phaser® 5500 Laser Printer 4-50 Jam at T ray 6 Follo w these steps to clear the jam. 1. If T ray 1 is open, remo ve the paper from the tray and close it. 2. Slide the T ray 6 Feeder aw ay from the printer. 5500-221 D B 5500-230[...]

  • Page 204

    Paper Jams Phaser® 5500 Laser Printer 4-51 3. Open Door J and lift the access handle. 4. Pull the jammed paper out of the printer . Co nfirm that all paper fragments are rem ov ed. 5500-232 5500-234 5500-235[...]

  • Page 205

    Paper Jams Phaser® 5500 Laser Printer 4-52 5. Close the jam access handle and clo se Door J. 6. Slide the T ray 6 Feeder f irmly against the printer . 5500-237 5500-236 5500-231[...]

  • Page 206

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-53 Print-Quality Problems Y our printer is designed to produce consiste ntly high-quality prints . If you observe print- quality problems, use the information in this topic to diagnose the pr oblem. F or detailed, online support information, go to www .x erox.c[...]

  • Page 207

    Print-Quality Problems Phaser® 5500 Laser Printer 4-54 Blac k Prints The entire pr inted page is blac k. 1. The drum car tridge ma y be defectiv e. 2. Printable data from the computer ma y be corrupted. 1. Replace the drum car tridg e. 2. Print a Configuration Page . ■ If the Configuration Page prints correctly , check the interf ace cable betwe[...]

  • Page 208

    Print-Quality Problems Phaser® 5500 Laser Printer 4-55 Horizontal Dark Streaks There are b la ck l ines that appear hor izontally on the page. 1. The drum car tridge ma y be defectiv e or at the end of its lif e. 2. The paper path may be contaminated with toner. 3. The fuser may be def ective . 1. Replace the drum car tridg e. 2. Print sev er al b[...]

  • Page 209

    Print-Quality Problems Phaser® 5500 Laser Printer 4-56 Unfused or P artially Fused Image The printed image is n ot fully fused to the paper and easi ly rubs off. 1. The paper may be damp . 2. Heavy or un usual paper may be in the tra y . 3. The prin ter ma y be located in an environment with extreme temperature or humidity . 4. The fuser may be de[...]

  • Page 210

    Print-Quality Problems Phaser® 5500 Laser Printer 4-57 T o orde r Xerox supplies, contac t your local reseller or go to www .xerox.co m/of f ice/5500supplies . Random or Spot Deletions Areas of the print are e xtremely light or missing. 1. The paper may be in poor condition. 2. The paper may be damp . 3. The drum car tridge ma y be defectiv e or a[...]

  • Page 211

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-58 Maintenance For safety information, go to Reference/T roubleshooting/User Safety on the User Documentation CD-R OM . Y our printer needs little maintenance to keep it producing quality pr ints. Certain routine maintenance items need to be ordered occasionall[...]

  • Page 212

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-59 Front Panel Messages This topic includes: ■ "Status Messages" on page 4-59 ■ "Errors and W arnings" on page 4-60 Y our printer’ s front panel pro vides you with information and troubles hooting help. When an error or warnin g condit[...]

  • Page 213

    Front Panel Messages Phaser® 5500 Laser Printer 4-60 Errors and W arnings The printer displays error or warning messages in the front panel display . When an error occurs, PrintingScout displays an instant notif ication on your computer screen that the printer needs attention. The front panel i b utton also pro vides v aluable info rmation about e[...]

  • Page 214

    Front Panel Messages Phaser® 5500 Laser Printer 4-61 Drum Cartridge Is Near End Of Life The Drum Car t ridge is near the end of its li fe . Order replacement P/N 113R00670. Duplex Unit Failu re An error was detect ed in the Duplex Unit. Printing continues single-sided. 1. Tu r n p o w e r o f f . 2. V eri fy Duplex wire har ness is proper ly conne[...]

  • Page 215

    Front Panel Messages Phaser® 5500 Laser Printer 4-62 Install Or Reseat Drum Cartridge The Drum Car t ridge is missing or misinstalle d. W arning - Use caution , some components inside Door A ma y be hot. 1. Open Door A. 2. Open the Printer Front Door . 3. If the Drum Car t ridge is presen t, reseat it. If not, install P/N 113R00670. 4. Close Door [...]

  • Page 216

    Front Panel Messages Phaser® 5500 Laser Printer 4-63 Jam At D And A; Open Doors D and A T o Clear (Jam C6-1, C6-2) W arning - Use caution , some components inside Door A ma y be hot. 1. Open Door D . 2. Remov e the jammed paper. 3. Close Door D . 4. Open Door A. 5. Remov e the jammed paper . Press the gr een handle if necessary . 6. Close Door A. [...]

  • Page 217

    Front Panel Messages Phaser® 5500 Laser Printer 4-64 Jam At T ray 1 (MPT); Open Door A T o Clear (Jam C9-3) 1. Open Door A. 2. Remov e the jammed paper from Door A and T ra y 1 (MPT). 3. Close Door A. Jam At T ray 2; Open Door A And Remove T ray T o Clear (Jam C1-3) W arning - Use caution , some components inside Door A ma y be hot. 1. Open Door A[...]

  • Page 218

    Front Panel Messages Phaser® 5500 Laser Printer 4-65 Jam At T ray 5; Remove T ray T o Clear (Jam C4-4) 1. Remov e T ra y 5. 2. Remov e the jammed paper. 3. Reinser t T ray 5. Jam At T ray 6; Slide Out T ray 6 Feeder And Open Door J T o Clear (Jam C5-1, C5-2, C8-5) 1. Lift T ra y 1 (MPT). 2. Slide the T ra y 6 f eeder awa y from the printer . 3. Op[...]

  • Page 219

    Front Panel Messages Phaser® 5500 Laser Printer 4-66 Out Of Paper Load T ray [1 (MPT) | 2 | 3 | 4 | 5 | 6] with [size*] [type*] Load the indicated paper size and type into the indicated tra y . Pa p e r N o t Av a i l a b l e Load T ray [1 (MPT) | 2 | 3 | 4 | 5 | 6] with [size*] [type*] Replace the paper in the indicated tray with paper of the ind[...]

  • Page 220

    Front Panel Messages Phaser® 5500 Laser Printer 4-67 Replace Drum Cartr idge The Dr um Car tridge is not a genuine Xerox product. W arning - Use caution , some components inside Door A ma y be hot. 1. Open Door A. 2. Open the Printer Front Door . 3. Lift the Dr um Car tr idge latch a nd remov e the car tr idge. 4. Replace with P/N 113R00670. 5. Cl[...]

  • Page 221

    Front Panel Messages Phaser® 5500 Laser Printer 4-68 Stacker Lower T ray Failure An error was detect ed in the Stac ker Lo wer T ray . Pr inting continues using the Standard Output T ray . 1. Tu r n p o w e r o f f . 2. V erify Fini sher wire har nesses are proper ly connected by unplugging and reconnecting. 3. Tu r n p o w e r o n . 4. If error c[...]

  • Page 222

    Front Panel Messages Phaser® 5500 Laser Printer 4-69 Stapler Is Empty . Replace the Staple Car tr idge. Printing continues without stapling. 1. Open Door G. 2. Replace Staple Car tr idge P/N 008R12941 above R1 area. 3. Close Door G. T emperature Sensor Failure An error was detected in the temperature sensor . Print quality may be degraded. 1. T ur[...]

  • Page 223

    Front Panel Messages Phaser® 5500 Laser Printer 4-70 T ray 4-5 Logic Boar d F ailure An error w as detected from the T ray 4-5 Unit Logic Board NVRAM memor y . Printing continues using other input tra ys . 1. T urn power off , then on. 2. If error continues, call Service. T ray 4-5 Logic Boar d F ailure An error w as detected in the T ray 4-5 Logi[...]

  • Page 224

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-71 Moving and Repacking the Printer This topic includes: ■ "Precautions for Mo ving the Printer" on page 4-71 ■ "Moving the Printer W ithin the Off ice" on page 4-72 ■ "Preparing the Printer for Shipment" on page 4-72 For saf[...]

  • Page 225

    Moving and Repackin g the Printer Phaser® 5500 Laser Printer 4-72 Moving the Printer Within the Office The printer can be safely mov ed from one l ocation within an of f ice to another as long as it tra vels in an upright position, gently ov er sm ooth surfaces. An y jarring mov ement, such as pushing the printer ov er a raised door threshold or a[...]

  • Page 226

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. 4-73 Additional Resources This topic includes: ■ "Support" on page 4-73 ■ "infoSMAR T" on page 4-73 ■ "W eb Links" on page 4-73 Support There is additional technical support a v ailable. Y ou can a ccess infoSMAR T Kno wledge B[...]

  • Page 227

    Additional Resources Phaser® 5500 Laser Printer 4-74 T o find your local sales and suppor t cen ter : www .xero x.com/office/contacts T o register your printer : www .xero x.com/office/register T o view the warr anty: www .xero x.com/office/5500warranty T o view inf ormation a bout recycling supplies: www .x ero x.com/gwa Resource Link[...]

  • Page 228

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. A-1 Y our printer and the recommended supplies ha ve been designed and tested to meet strict safety requirements. Attention to the fo llo wing information will ensure the co ntinued safe operation of your print er . Electrical Safety ■ Use the power cord suppli[...]

  • Page 229

    Phaser® 5500 Laser Printer A-2 The po wer cord is attached to the printer as a pl ug-in de vice at the ba ck of the printer . If it is necessary to disconne ct all electrical power fro m the printer , disconnect the power cord from the electrical outlet. Wa r n i n g Do not remo ve the co vers or guards that are f a stened with scre ws unless you [...]

  • Page 230

    Phaser® 5500 Laser Printer A-3 Maintenance Safety ■ Do not attempt an y maintenance proced ure th at is not specif ically described in the documentation supp lied with your printer . ■ Do not use aerosol cleaners. The use of supp lies that are n ot appro ved may cause p oor performance and could create a hazardous condition. ■ Do not b urn a[...]

  • Page 231

    Phaser® 5500 Laser Printer A-4 Operational Guidelines ■ Do not block or co v er the slots and opening s on the printer . The printer may o verheat without adequate ventilation. ■ For op timum performance, use the printer at ele v ations below 3,000 m (11,48 0 ft.). ■ Do not place the printer near a heat source. ■ Do not place the printer i[...]

  • Page 232

    Phaser® 5500 Laser Printer A-5 Printing Saf ety Guidelines ■ W ait 10 to 15 seconds between turning the printer off and on. ■ K eep hands, hair , neckties, etc. a way from the e xit and feed rollers. ■ Do not remo ve the paper so urce tray that you se lected in either the printer dri v er or front panel. ■ Do not open th e doors. ■ Do no[...]

  • Page 233

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. B-1 For w arranty information re garding your Xerox printer , go to www .xerox.com/off ice/ 5500warranty . W arranty[...]

  • Page 234

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. C-1 Physical Specifications Printer ■ W idth : 640 mm (25.2 in.) ■ Depth: 525 mm (20.7) ■ Height: 498 mm (19.6 in.) ■ W eight: 41 kg (90 lbs.) Optional Duplex Unit ■ W idth: 64 mm (2.52 in.) ■ Depth: 458 mm (18 in. ) ■ Height: 211 mm (8.3 in.) ■ W[...]

  • Page 235

    Phaser® 5500 Laser Printer C-2 Environmental Specifications T emperature ■ Storage: 5–32 de grees C / 41–90 de grees F ■ Operating: 5–32 degrees C / 41–90 degrees F Relative Humidity ■ Storage: 15%–85% ■ Operating: 15%–85% Electrical Specifications A vailable in f i ve (5) conf igurations : Phaser 5500B, 55 00N, 5500 DN, 5500DT[...]

  • Page 236

    Phaser® 5500 Laser Printer C-3 Interfaces ■ IEEE 1284 parallel ■ Ethernet 10BaseT and 100BaseT x (only for N, DN, DT , and DX co nfigu rations) ■ USB[...]

  • Page 237

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. D-1 The equipment described in thi s manual generate s and uses radio frequency energy . If it is not installed properly in strict acco rdance with Xerox' instructions , it may cause interference with radio and television reception or may not function prop e[...]

  • Page 238

    Phaser® 5500 Laser Printer D-2 Canada This digital apparatus does not exceed the Cla ss B limits for radio noise emissions from digital apparatus set out in the Radio Interference Re gulat ions of the Canadian Department of Communications, ICES-003. Le présent appareil numériq ue n'émet pa s de bruits radioélectrique dépassant les limits[...]

  • Page 239

    Phaser® 5500 Laser Printer D-3 This product, if used p roperly in accordance w ith the user's instructio ns, is neither dangerous for the consumer nor for the en vironment. A signed copy of th e Declaration of Conformity for this product can be obtained from Xerox. Line voltage dips IEC 61000-4-11:199 4 >95 % dip f or ½ cycle @ 50 Hz 30% [...]

  • Page 240

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. E-1 For Material Safety Data Sheet information re ga rding your Phaser 5500 Laser Printer , go to www .xerox.com/of fice/ m sds . For the Customer Support Center phone numbers, see the information booklet entitled T otal Satisfaction Services that came with your [...]

  • Page 241

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. F-1 Xerox operates a worldwide equipment takeba ck and reuse/recycle program. Contact your Xerox sales representativ e (1-800-ASK-XER O X) to determine whether th is Xerox product is part of the program. For more i nformatio n about Xerox environmental programs, [...]

  • Page 242

    Phaser® 5500 Laser Printer Copyright © 2004 Xerox Corporation . All Rights Reserved. G-1 Copyright © 1995-1998 Eric Y oung (eay @cryptsoft.com). All rights reserv ed. This package is an SSL implementation writte n b y Eric Y oung (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’ s SSL. This library is free for[...]

  • Page 243

    Phaser® 5500 Laser Printer G-2 THIS SOFTW ARE IS PR O VIDED BY ERIC Y OUNG “ AS IS” AND ANY EXPRESS OR IMPLIED W ARRANTIES, INCLUDING, BUT NO T LIMITED TO, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE A UTHOR OR CONTRIBUT ORS BE LIABLE FOR ANY DIRECT , INDIRECT , INCID[...]

  • Page 244

    Phaser® 5500 Laser Printer Index-1 Index Numerics 1000-sheet feeder printer option, 1-5 128 MB and 256 MB memory cards printer option, 1-5 16 MB flash memory printer option, 1-5 2000-sheet feeder printer option, 1-5 2-sided printi ng, 2-43 binding preference, 2-44 loading Tray 1 (MPT), 2-19 loading Tray 6, 2-25 loading Trays 2-5, 2-21 3500-sheet f[...]

  • Page 245

    Index Phaser® 5500 Laser Printer Index-2 personal print jobs, 2-77 proof print jobs, 2-78 saved print jobs, 2-78 secure print jobs, 2-77 DHCP enabling, 3-6 diagnostic tools, 4-2 DNS local domain name space database, 3-7 resolver protocol, 3-7 servers, 3-7 downloading fonts CentreWare Font Management Utility, 1-23 driver changing settings for Mac, [...]

  • Page 246

    Index Phaser® 5500 Laser Printer Index-3 G getting help infoSMART, 1-5 PhaserSMART, 1-5 PrintingScout, 1-12, 4-2 Technical Support, 1-5 , 1-12 ground adap ter plug, A-1 ground conn ection terminal, A-1 guidelines envelopes, 2-49 labels, 2-54 moving the printer, 4-71, A-4 postcards, 2-52 printing envelopes, 2-49 supported papers, 2-2 transparencies[...]

  • Page 247

    Index Phaser® 5500 Laser Printer Index-4 M Macintosh enabling and using EtherTalk for Mac OS 9.x, 3-29 enabling and using TCP/IP for Mac OS 9.x, 3-30 enabling or using TCP/IP or AppleTalk for Mac OS X v.10. 1 and higher, 3-32 installing the Mac OS 9.x printer driver, 3-4 installing the Mac OS X printer driver, 3-4 PostScript driver settings, 2-40 [...]

  • Page 248

    Index Phaser® 5500 Laser Printer Index-5 print processing time, 2-35 speed, 2-35 print fonts f rom front panel, 1-22 print icon, 1-8 print job factors affecting, 2-35 printer advanced setup for No vell NetWare, 3-35 cleaning the outside, 4-58 configurations, 1 -3 creating multiple presets (Mac), 2-39 damage, 4-71, A-4 diagnostic tools, 4-2 driver [...]

  • Page 249

    Index Phaser® 5500 Laser Printer Index-6 safety guidelines, A-4, A-5 saved printing, 2-76 secure printing, 2-76 several pages on a single sheet of paper, 2-68 specialty paper, 2-56 trifold brochures, 2-56 watermarks, 2-73 weatherproof pa per, 2-60 printing options changing, 2-36 Macintosh, 2-39 Windows, 2-36 PrintingScout, 1-12, 4-2 print-quality [...]

  • Page 250

    Index Phaser® 5500 Laser Printer Index-7 specialty paper printing, 2-56 specifications printer, C-1 trays, C-1 staple position, 2-29 stapler, 2-28 adding staples, 2-30 options, 2-28 Startup Page , 1-15 accessing, 1-15 print from front panel, 1-16 turn on or off, 1-15 turning on/off using CentreWare IS, 1-15 status messages, 2-79, 4-59 stock rotate[...]

  • Page 251

    Index Phaser® 5500 Laser Printer Index-8 W Warmup Mode, 1-13 warning messages, 1-7, 4-60 warning symbols, A-5 warnings, 2-79 warranty, B-1 watermarks, 2-73 weatherproof paper guidelines, 2-60 loading in Tray 1 (MPT), 2-60 loading in Tray 6, 2-62 loading in Trays 2-5, 2-61 printing, 2-60 web links, 4-73 Windows installing printer driver for Windows[...]