Tiptel Snom MeetingPoint manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Tiptel Snom MeetingPoint, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Tiptel Snom MeetingPoint one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Tiptel Snom MeetingPoint. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Tiptel Snom MeetingPoint should contain:
- informations concerning technical data of Tiptel Snom MeetingPoint
- name of the manufacturer and a year of construction of the Tiptel Snom MeetingPoint item
- rules of operation, control and maintenance of the Tiptel Snom MeetingPoint item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Tiptel Snom MeetingPoint alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Tiptel Snom MeetingPoint, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Tiptel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Tiptel Snom MeetingPoint.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Tiptel Snom MeetingPoint item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    E N G L I S H User Ma nu a l M e e t i n g P o i n t snom.com[...]

  • Page 2

    © 2009 snom technology AG snom technology AG Charlottenstr. 68-71 10117 Berlin Germany T el.: +49 30 398330 Fax: +49 30 39833111 www .snom.com man_snomMeetingPoint_v101_en[...]

  • Page 3

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 3 C opyright , t rademarks , gpL , L egaL d isCLaimers snom, the names of snom products, and snom logos are trademarks owned by snom technology AG. All other product names and names of enterprises are the property of their respective owners. snom technology AG reserves the right to revise an[...]

  • Page 4

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 4 snom MeetingP oint  User Manual Important Information i mport ant i nforma tion Please read the instructions on phone safety and disposal and on how to set up and use the phone before using the device and also give them to other users to read or inform those users of their contents. Sav[...]

  • Page 5

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 5 snom MeetingP oint  User Manual Important Information This phone is CE and FCC-certified and meets European and US health, safety , and environmental standards. Unauthorized opening, changing, or modifying the phone will cause the warranty to lapse and may also result in the lapse of th[...]

  • Page 6

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 6 snom MeetingP oint  User Manual Notational conventions n o t a tionaL Conventions Throughout this manual, you will see notations like the following: 1. > 1 Preferences > 1 Language > > > 2. W eb interface > Advanced > Behavior > Phone Behavior > Number Guessin[...]

  • Page 7

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 7 snom MeetingP oint  User Manual Setting up the Phone s etting up the p hone d eLiver y C ontent Please check whether the package contains the following parts: 1. Conference phone 2. Ethernet cable 3. P ower supply 14 V DC with EU/US connector PLEASE NO TE: Using the wrong power supply m[...]

  • Page 8

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 8 snom MeetingP oint  User Manual Setting up the Phone Installation Connect the phone to your network or your router and, if you are not using P oE (P ower over Ethernet) , to a wall outlet. SD m emor y car d por t E xp ans ion mic ro ph one po r t Pow er s up ply p or t Se cu rit y l oc [...]

  • Page 9

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 9 snom MeetingP oint  User Manual Setting up the Phone 6. Don’t worry if time and date are wrong. See "Correcting the Clock" on page 9 on how to change them. 7. If you see the phone symbol and the account on the display but they are not highlighted and the phone does not work,[...]

  • Page 10

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 10 snom MeetingP oint  User Manual Getting to Know Y our Phone g etting t o k noW y our p hone This manual describes the functions of the phone with the standard factory settings. If your phone was installed and/or set up by someone else, the standard settings may have been changed. Pleas[...]

  • Page 11

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 11 snom MeetingP oint  User Manual Getting to Know Y our Phone C ontext - sensitive funCtion key s The current context-sensitive function of the key is indicated by a symbol in the function key line directly above the key . For the list of symbols, see "Symbols of the Function K ey L[...]

  • Page 12

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 12 snom MeetingP oint  User Manual Getting to Know Y our Phone C onferenCe key With several calls on hold, press key to start the conference. See page 33 on how to set up and manage conferences. r eCord key Press key to record onto SD memory card. Press key again to end recording. a Lphan[...]

  • Page 13

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 13 snom MeetingP oint  User Manual Getting to Know Y our Phone Missed: 1 New missed call(s) + and their total number CFwd: 153 Call forwarding is on + phone number incoming calls will be forwarded to 1 new 0 old message Message(s) waiting on mailbox + the total number of new and old messa[...]

  • Page 14

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 14 snom MeetingP oint  User Manual Getting to Know Y our Phone T o enter the special characters listed in the following table, use input modes upper or lower case and press quickly as many times as indicated. 1x . 2x + 3x @ 4x 1 5x : 6x , 7x ? 8x ! 9x - 10x _ 11x / 12x ( 13x ) 14x ; 15x &[...]

  • Page 15

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 15 snom MeetingP oint  User Manual Getting to Know Y our Phone t he p hone m enus Menu Key Press to open the top-level menu on the display . Press an item‘s number on the alphanumeric keypad to open the lower-level menu. Alternative: Use to go to desired item and press or . 3 Reset VLAN[...]

  • Page 16

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 16 snom MeetingP oint  User Manual Getting to Know Y our Phone Example: Changing the setting for "call waiting“ Using function keys The faster method: Using keypad numbers Press The display shows this screen: Press The display shows this screen: Press The display shows this screen:[...]

  • Page 17

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 17 snom MeetingP oint  User Manual Getting to Know Y our Phone Function Key Line Factory default, idle screen: C onferenCe m enu From idle screen pressing opens the conference menu. When in call or in conference pressing this key puts the call or conference on hold and opens the conferenc[...]

  • Page 18

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 18 snom MeetingP oint  User Manual Getting to Know Y our Phone With call details on screen: Press and to dial Press to save number to directory Press to delete this call dnd ( do no t disturb ) Press to turn on "Do not disturb" mode. The information line shows: All incoming call[...]

  • Page 19

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 19 snom MeetingP oint  User Manual Getting to Know Y our Phone Opens external directory when available Press to change input mode to capital letters Press to change input mode numbers Press change input mode to small letters Open selected (marked) menu item Return to previous display Add [...]

  • Page 20

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 20 snom MeetingP oint  User Manual Getting to Know Y our Phone t he p hone ’ s W eb i nterfaCe Press > 5 Maintenance > 1 System Info to look up the phone‘s IP address. Open the web browser of your PC and type http:// followed by the IP address, for example http://192.168.9.14. T[...]

  • Page 21

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 21 snom MeetingP oint  User Manual Getting to Know Y our Phone How the Web Interface Works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or adm[...]

  • Page 22

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 22 snom MeetingP oint  User Manual Getting to Know Y our Phone u ser m ode /a dministra t or m ode Some windows, like Preferences shown here, are available in user mode while many are not. The menu item Advanced is available but the settings normally found on it are not. T o return the ph[...]

  • Page 23

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 23 snom MeetingP oint  User Manual Directories d ireCt ories p hone d ireCt ory ( internaL phone book ) The phone directory can hold 250 entries consisting of name and phone numbers. Entries can be added and edited on the phone and on the web interface. In addition to adding and editing e[...]

  • Page 24

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 24 snom MeetingP oint  User Manual Directories Assign Ringtones The phone has 10 built-in ringtones. It is also possible to download a custom melody . p La ying ringtones baCk . On the phone: > 1 Preferences > 6 Ringer. The identities are shown on the display . Select one and press [...]

  • Page 25

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 25 snom MeetingP oint  User Manual Directories a dding number from CaLL Lists . Opening call list (missed/received/dialled calls) , selecting call, showing call details: See "Call Lists" on page 17. Press > Press to put the number in the directory. Edit entry to add the name.[...]

  • Page 26

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 26 snom MeetingP oint  User Manual Directories e xternaL direCt ories Provided by your network, your V oIP provider, or another external source. LDAP Enter the necessary data obtaintained from your administrator, V oIP provider or other external source in the text fields of the phone‘s [...]

  • Page 27

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 27 snom MeetingP oint  User Manual Using the Phone u sing the p hone This section describes the functions of the phone with the standard factory settings. If your phone was installed and/or set up by someone else, the standard settings may have been changed. Please check with that person [...]

  • Page 28

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 28 snom MeetingP oint  User Manual Using the Phone Calling Number from Call List Press LIST and the down arrow , if necessary, to select missed, received, or dialled calls. Use the down arrow , if necessary, to select a phone number. Press to dial. Calling Number from Directory f rom p ho[...]

  • Page 29

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 29 snom MeetingP oint  User Manual Using the Phone Changing the setting to turn it on: • Press > 2 Call Features > 2 Outgoing Calls > 3 Call Completion. • Press or to show "On" on display . • Press to save setting and to return to idle screen. Now , whene[...]

  • Page 30

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 30 snom MeetingP oint  User Manual Using the Phone Show details of marked call: T o From Time Duration Costs T o Caution: Pressing this key will delete entire list of calls or Dial on-screen number Add number to phone‘s directory Delete this call Move function key line to the left/right[...]

  • Page 31

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 31 snom MeetingP oint  User Manual Using the Phone m issed C aLLs Missed calls are indicated by the three call indication LEDs glowing blue and by the text message "Missed" followed by the number of missed calls in the information line. Press to turn both indicators off. a Ctive[...]

  • Page 32

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 32 snom MeetingP oint  User Manual Using the Phone b Lind t ransfer Press to get dial screen T ype the number you wish to transfer the call to Press to dial number and transfer call Call Waiting When you are in a call or in a conference, another call coming in will be announced visually b[...]

  • Page 33

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 33 snom MeetingP oint  User Manual Using the Phone C onferenCe It is possible to hold phone conferences with up to four other phones plus your phone. t urn ringer off : Press > Preferences > Ringer > Select line with > Press > Select ringer "Silence“ with > Press [...]

  • Page 34

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 34 snom MeetingP oint  User Manual Using the Phone a dding p artiCip ant ( s ) t o ongoing ConferenCe Press to put the conference on hold and to open the menu "Add to conference“. Call new participant: Press and type phone number OR press and select phone number from one of the cal[...]

  • Page 35

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 35 snom MeetingP oint  User Manual Using the Phone i nComing CaLL during ConferenCe Y ou can: 1. Reject the call. Press . The caller hears the “busy" signal. 2. T ransfer the call. Press > Dial the number you wish to transfer the call to > Press . 3. Accept the call. Press to[...]

  • Page 36

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 36 snom MeetingP oint  User Manual Using the Phone Press The caller hears the busy signal and the number will be placed on the Deny list so that incoming calls from that number will always be rejected. This function is available only if set beforehand on the phone’s web interface, Advan[...]

  • Page 37

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 37 snom MeetingP oint  User Manual Using the Phone the number of seconds specified. If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function’s target. Making/changing settings on the phone Se[...]

  • Page 38

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 38 snom MeetingP oint  User Manual Using the Phone Press Call Features Call Features Call Features Press Call Forwarding Call Forwarding Call Forwarding Press Forward all Forward when busy Forward after timeout Press Enable Forwarding Enable Forwarding Enable Forwarding Press to select &q[...]

  • Page 39

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 39 snom MeetingP oint  User Manual Customizing Phone Settings C ust omizing p hone s ettings See "The Phone’s W eb Interface" on page 20 on how to open the phone’s web interface, how the web interface works and how you change the settings, and what the difference between adm[...]

  • Page 40

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 40 snom MeetingP oint  User Manual Customizing Phone Settings not enter a display name, the data in the "Account" text field will be shown on your display and sent to any parties you call unless you hide your identity . • Any text you enter in "Display text for idle sc[...]

  • Page 41

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 41 snom MeetingP oint  User Manual Customizing Phone Settings Editing an Existing Identity/Account Can be done on the web interface and on the phone itself. o n the Web interfaCe . Open the Configuration page of the identity and make the changes in the text fields. See "Configuring N[...]

  • Page 42

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 42 snom MeetingP oint  User Manual Customizing Phone Settings d iaL t ones Different dial tones for different countries! Select yours on the phone or on the web interface. On the Phone > 1 Preferences > 3 T one Scheme > Select country with > Press to save or to return to Prefe[...]

  • Page 43

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 43 snom MeetingP oint  User Manual Customizing Phone Settings d a te and time f orma ts Can be set and changed on the web interface only . Date Preferences > General Information > US Date Format Formats: m/d (example: 5/6 means May 5) mm/dd (example: 10/12 means October 12) Formats:[...]

  • Page 44

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 44 snom MeetingP oint  User Manual Customizing Phone Settings C aLL f orWarding This feature automatically redirects all or certain incoming calls to another phone or a mailbox. It is possible to configure the settings on the phone and on the web interface. Always . All incoming calls are[...]

  • Page 45

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 45 snom MeetingP oint  User Manual Customizing Phone Settings C aLL CompLetion See also "Call Completion" on page 28. The factory default setting is "off". Changing the setting to turn it on: On the phone Press > 2 Call Features > 2 Outgoing Calls > 3 Call Com[...]

  • Page 46

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 46 snom MeetingP oint  User Manual Customizing Phone Settings h ide oWn i dentity With this setting your phone number will not be transmitted to any phones you call. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item) . W eb i[...]

  • Page 47

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 47 snom MeetingP oint  User Manual Customizing Phone Settings Speed dial number T ype of number Conventional notation Entry in speed dial table 0 Emergency number 911 911 1 Local number 555-1234 5551234 2 Number with area code (916) 555-1234 9165551234 3 Number in foreign country , dialli[...]

  • Page 48

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 48 snom MeetingP oint  User Manual Software Update s oftWare u pda te m anuaL u pda te 1. Open snom’s web page at www .snom.com. 2. Click on Support > Download > Firmware. 3. Click on the phone to be updated. 4. Click on the firmware version currently running on your phone. 5. Cli[...]

  • Page 49

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 49 snom MeetingP oint  User Manual T roubleshooting t roubLeshoo ting r eboo t Required when asked for on display , for example when a setting is changed that requires a reboot to take effect. 1. Press the Menu key . 2. Press 5 Maintenance. 3. Press 3 Reboot. 4. Press . 5. W ait for idle [...]

  • Page 50

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 50 snom MeetingP oint  User Manual T roubleshooting System and settings information must always be attached. Creating and enclosing attachments 1. Open the phone’s web interface > Status > System information. 2. Open a text editor, for example, Microsoft’s Windows Editor. 3. Cop[...]

  • Page 51

    © 2009 snom technology A G man_snomMeetingP oint_v101_en 51 s t andard C onformanCe Name and address of manufacturer: snom technology AG Charlottenstr. 68-71 10117 Berlin Germany snom technology AG assures that the product T ype: VoIP phone Model: snomMeetingP oint conforms with the following standards: Product Standard EN 60950-1:2006 FCC Part 15[...]