Tiptel IP 282 manual

Manual (EN) tiptel IP 282 Yealink SIP-T22P t i p t e l[...]

About This Guide Thank you for choosing this Ent erprise IP Ph one whi ch is especiall y designed f or pow er users in th e office environment. It features fashionable an d sleek de sign, abun dant telephony ap plications, broad i nteroperability with t he popul ar 3 rd p arty V oIP p roducts , fulfilling the V oIP depl oyment needs from ente rpris[...]

Contents Getting S ta rted .................................................................................. - 1 - Packing L ist ............................................................................................................................... - 1 - Assembli ng the Phone ................................................................[...]

Logo Cust omization ......................................................................................................... - 34 - Programm able Key .......................................................................................................... - 35 - Softkey Layout ......................................................................[...]

LL DP ................................................................................................................................ - 65 - HTTPS ............................................................................................................................. - 66 - Maintenance T asks ..................................................[...]

Prefix ................................................................................................................................ - 83 - Zero- sp -touch ................................................................................................................... - 84 - ACD ................................................................[...]

Enterprise IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing components are incl uded in your p ackage:  Enterprise IP Phon e  Phone Stand  Po wer Adapter  Handset & Handset C ord[...]

Enterprise IP Phone Getting Started - 2 -  Ethernet Cable  Quick Install ation Guide & Quick Reference  CD Content Check thi s li st before i nstallati on to ensure that you have re ceived each i tem . If you are missing any it ems, contact your IP phon e reseller.[...]

Enterprise IP Phone Getting Started - 3 - Assembling the Phon e This section i ntroduce how to assemble th e p hone with the c omponents in th e pa cking list ：  Attach the stand;  Connect Handset and Headset;  Connect Network and Power . 1) Attach the Stand, as shown below : St an d atta ch ed 2) Connect Hand set and Headset, as shown b[...]

Enterprise IP Phone Getting Started - 4 - Note: 1. If i nline power is provided, do not i nsta ll AC adapter . Ma ke sur e the Eth ernet cable and switch/ hub is Po E compli ant. 2. The Internet Port can b e also connected to Hub/ Switch/IP PBX or other internet devices. The phone can also share the network connecti on with other network d evices s[...]

Enterprise IP Phone Getting Started - 5 - Note: Please l ocate your PC in the s ame netw ork se g ment of IP phone (19 2.168.3.X) t o access the web configuration page. Please co ns ult yo ur system admin istrator f or help. Network Sett ings Choose Network->Internet P ort (WAN ） . DHCP: Under the d efault situation the phone attempts t o cont[...]

Enterprise IP Phone Getting Started - 6 - When all accounts register fail, ph one will display "No Service" b y default. When the phone reboot, i t will register automa tically . If many ph ones regi ster at the same ti me, this will affect the server , the us ers can set th e registe r pow er up time so that the phone wil l random regist[...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 7 - Overview Keyp ad I nstruction Y ou can check the fol lowing list which i ntroduces the IP phone ’ s keypad in d etails: Power Indicatio n LED It will show the p ower stat us, it will be on if t he ph one is power ed, off if t he phone i s not powered, and bl ink when someon e calls in or [...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 8 - actions. Audio Device Cont rol Keys Use the audi o device control keys to perfo rm the foll owing acti ons depending on your phone type: ： Adjust th e volume of the handset, headset, speaker and rin g tone; ： All ows for hands-free commun icati on during call s; Press to switch t o the [...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 9 - T abl e 2 Line K eys set to BLF LED Status Descriptio n Steady green The monitored account is in idle status F ast bli nking green There is an in coming call to the monitored acc ount Slow blinkin g green The monit ored account is on an conversati on Off It is not acti ve as BLF T abl e 3 P[...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 10 - Input Method: mu lti-lingual letters in upper case Call mut e Call hold V oi cemail SMS Call forward DND(Do Not Di sturb) Auto answer In handset mo de In headset mode In speaker mode The recordin g session cannot be started The recordin g cannot be stopped Probably the recordi ng box is fu[...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 1 1 - -- Call Forw ard -- Call W aiting -- DSS K ey s -- K ey as Send -- Hot Line -- Anon ymous Call -- Auto R edi al Settings -- Dial Plan -- T ones -- DND Code -- Re DialT one -- Emergency -- BusyT on eDelay -- Re turn code when r efuse -- Re turn code when DN D -- Intercom -- Call Compl etio[...]

Enterprise IP Phone Using the Basic Ca ll Functio ns - 12 - Please refer to the r elating parts for more d etails. The default adm inistrator passwo rd is admin .[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 13 - Customizing Y ou r Ph one General Settings Phone S tatus Y ou can view the status of yo ur phone using the Phone interface or the W eb interface. This opti on allows you to review:  Network status: IP , Mac , Gateway , DNS, W AN , LAN, etc;  Phone status: M odel , Hardware version, [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 14 - 4) Press Save hot key to save the changes. 5) Press Back hot key to retu rn to the previous s creen . Tim e and Date The t ime and date appears on the idle screen of the IP phone. If the phone cannot obtain a ti me an d date from the call server , p lease contact your system admi nistrato[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 15 - 3) Use the Switch hot key to cho ose a preferred date format, the IP phone can support 7 kind of date displ ay format. 4) Press the Save hot key to save the changes an d return to the previ ous screen. T o change the Time and Date vi a the W eb i nterface: Choose Ph one->Preferen ce to[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 16 - show the Fi xed T ype: By Date or By W eek. And th e d aylight saving ti me is unchangeabl e, unless to up date the AutoDST .xml via auto provision . Note: By default th e time zone is +8 Chi na(Beijing) , Daylight Saving Time i s Automat ic . Keypad Lock Y ou can lock the keypad of your [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 17 - 1) Press Menu ->Settings ->Advanced Setti ngs , enter the password , an d then press Confirm hot key . 2) Ch oose K eypad Lock option. 3) U se the navigation key to hi ghlight the one you want to l ock. 4) Press Save hot key to active t he change, or Back hot k ey to return to the p[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 18 - Audio Settings V o lume Y ou can adjust the vol ume of handset/ speaker/headset/Ri ng V ol ume. T o adju st the volume w hen you are not i n an acti ve call : 1) Press Menu->Setti ngs->Basic Setti ngs. 2) Scr oll t o Phone V olume, an d p ress Enter hot key , hi ghlight the one you [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 19 - Choose Ph one->Prefere nce->Rin g T ype, hi ghlight th e specific one in the scrol l-down menu, cli ck confirm button to update th e change. Y ou can also delete the specifi c one by clickin g the Delete button. Note: The ring tone fi le of system cann ot be deleted. T o upl oad the[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 20 - Codec Selection The IP phone supports the foll owing voice codecs: G722, G723_ 53, G723_ 63, G726 -16, G726-24, G726 -32, G726 -40, G729, PCMU and PCMA . Y ou can enable/di sable t he desired codecs via W eb i nterface. Please contac t your System Administrator for more detail s about the[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 21 - 2) U se the navigati on ke ys to highlight the desired o ne in the Enable/Di sable Codecs list, and press the / to move to the other li st. 3) Cl ick Confirm to save the change. Note: Codec Selecti on can only be s et via W eb i nterface. Cont ac t Management Edit/Add/Delete C ontact Y ou[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 22 - T o add a contact via Ph one interface: 1) Press Dir->Local Di rectory 2) Ch oose a group, and press the Ent er hot key . 3) Press Add hot key , enter Name, Office, Mobi le, Other and A ccount options of the contact by the keypad. Use the abc hot key to select between numeric and upper[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 23 - T o m ove a contact to the Blackli st via Phone in terface: 1) Press Dir->Local Di rectory 2) Ch oose a group, and press the Ent er hot key . 3) U se th e n avigation key t o h ighlight the one you want to move, p ress Option hot key , and scroll to Move to Blacklist, press OK hot key [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 24 - T o add/ delete/edit/ move the conta cts via the W eb interface: Choose Contacts ->Local Ph one Book 。 Pleas e refer to the i nstructi on ab ove for the parameters ’ detail. Import/Export C ontact li st Import/Export C ontact List vi a W eb in terface: 1) Ch oose Contacts-> L oc[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 25 - 2) Brows e th e speci fic con tact l ist fil e i n .XML or .csv format , and the n click Import button . The i mported con tact lists will be showed in the Contact List . 3) Move th e mouse to th e icon , you wi ll see t he notes for parameters. The meanings of this icon on othe r pag es [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 26 - Remote Phone Bo ok The IP phone has di rectory i tself , but in t he ent erprise appl ications wh ere there are a need for a common phon e book. For the mai ntenance and the update of it , the common phone book is u sually carried out on th e server or IPPBX to maintain up- to -date publi[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 27 - T o check the Remote Phone Book vi a Phone interface: 1) Press the Dir- >R emote phonebook. 2) Enter to the R emote Group page, choose a special one, and press the Enter hot key , it will go to the correspon ding URL ad dress t o do wnload the c ontact i nformation for you. Note: 1. Th[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 28 - 2. S earch the incomin g call : the phone will search the local directory wh en the re i s a coming call. If th ey can ’t find the contact in the local directory , it will search them through LDAP server , an d show the contact name in the LCD . The LD AP Lookup For Incoming Call opti o[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 29 - 2) Press th e Switch hot key to choose a button th at you w ant to use a s the send key: “ # ” , “ * ” , or di sable this option. 3) Press the Save hot key to save the changes. T o set the send key via the We b interface: 1) Ch oose Phone-> Features-> Key A s Send. 2) Hi ghl[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 30 - 3) Wh en yo u pick up the handset or press the speaker button, and it will dial out the number automaticall y if you do not press a ny keys for 20 seconds. T o set the Hot Lin e via the W eb i nterface: 1) Ch oose Phone-> Features. 2) Input th e H otline Number and Ho tli ne Del ay, th[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 31 - 4) If you want to r ealize the anonymous call by s erver , please cho ose and ente r th e Call On Code and Call Off C ode. Wh en you choose to enable th e anonymous call function on your IP ph one, i t will send i nformation to the server , and th e server will enable/ di sable the anonym[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 32 - 2) By the Switch hot key , you can choose whether to enable the auto redial function. 3) Press the navig ation key s to choose and set the redial interval, whi ch is used to the set period to r edial ag ain when the call i s denied acc ess or expire. It is measured by seconds. 4) Press th[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 33 - hot key . 2) Th en choose Accounts - >L in e X t o enter the c onfig uration page, us e the navigation keys to choose Auto Answer opti on. 3) Press th e Switch hot key to enabl e o r di sable the auto answe r functi on. The defaul t is Disabl e. 4) Press the Save hot key to save the ch[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 34 - Check Call Log via phone interface: 1) Press Menu->Hi story T ype->Network Call Log 2) Ch oose the Call log Item, press Enter softkey to down load the call log. Logo Custom ization Y ou can upload your ow n logo which displ ay ed on the idl e screen. 1) Ch oose Phon e-> Features-[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 35 - Note: 1. Y ou can also upload the Logo by AUTO PROVI SION. 2. By the W eb interface, users can set a logo to be a System Logo or a Cu stom Lo go, and the Custom L ogo can be del eted. 3. Onl y support DOB format fil e , For more information pl ease contact the admini strator . Pr ogramm a[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 36 - 2) In the "Custom Softkey" fi eld , chose Enabl e in the pul l-down menu . 3) Y ou can cho ose the correspondi ng call states whi ch you want to set up th e soft key in the Call St ates field. 4) Hi ghlight the desired one in the Unselect Softkeys/Sel ect Soft keys li st, an d p[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 37 - Replace R ule A di al plan establishes t he expected n umber a nd pattern of di gits for a tel ephone number . Thi s in cludes country c odes, ac cess codes, a rea codes and al l combinations of digits dialed . For exampl e i f you set th e Prefi x as 0 an d Replace as 0086 (Chi nese coun[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 38 - 2) Enter th e number in Di al-now Rule and Acc ount. 3) Press Add button to save the chang es. 4) Y ou can select a record to modify , then cli ck Edit button to submit. 5) Y ou can al so delete a sp ecific one from the dial plan list by pressing Del button. Note: 1. If need to replace th[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 39 - 2) Ent er the Code an d Accoun t, set the Mi n Length an d the Max Lengt h o ption, an d then click the Confi rm butt on to save. Block Out The specific ph one numbers can be fo rbidden to be call out from your IP phone. 1) Ch oose Phone->Di al Plan->Bl ock Out. 2) Enter the phone n[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 40 - Note: 1. In the A ccount fi eld, you can enter 1,2,3 … , “ 1 ” rep resents Ac count 1, “ 2 ” represents Account 2 …… , if the account box is empty , it mean thi s rule works for all accounts . Featur e Synchronisation When e nabl ed the synchronize function, configure the DN[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 41 - Push XML Users configure the server's I P address on W eb page, when phone receives request, it will determine wh ether to displ ay corresponding content on the phone which sent by the specifi ed server or not. T o set Push XML via W eb in terface: 1) Ch oose phone->featur es->[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 42 - W atchDog When 'W at chDog' functi on is 'Enable d', phone wi ll aut o reboot aft er 10 seconds i f some important process of phone crash. When 'Disabl e' the function , t he phone wi ll not reboot. Configure watchdog vi a web interface ： Choose phone-> [...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 43 - Action URL/URI Action URL : Record the operation o f phon e, sen d these correspondi ng information to server ; Action URI : Remote control ph one for correspondi ng operation . The op eration can be recorded includ e: Setu p Compl eted, L og On, Lo g Off , Register F ail ed, Off hook, On[...]

Enterprise IP Phone Using the Bas ic Call F uncti ons - 44 - Action URI ： Enter the “http: // Phone ip /cgi -bin/Config ManApp.co m? key=xxx ” in Browser address bar , th e phone wil l realizing th e corresponding fun ction. If you not l ogin the web wit h the user name an d pass word, you will need to specify the u ser/password to confirm th[...]

Enterprise IP Phone Customiz ing You r Phone - 45 - Press Headset button: key= HEADSET Press RD button: key=RD Press navigati on key: ke y=UP/ DOWN/ LEFT/ R IGHT To reboot th e phone: key=Reboot To check the Auto provision: key=AutoP T o enable DND: key=DNDOn To disabl e DND: key=DNDOff Dial out: http:// phone IP /cgi-bi n/ConfigManApp.com?number= [...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 46 - Us ing the Basic Call Fu nctions Making a call Call Devices Y ou can make a phone cal l via the followin g devices: 1) Pi ck up the handset, icon will be showed in the i dle screen. 2) Press the Speaker button , icon will be showed in the idle screen . 3) Press th e H eadset button if the[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 47 - 2) Or ch oose Cont act->Phone Call Info, enter th e n umber in the Di al a Number , sel ect the line from the Outgoing Id entity list. Then cl ick the dial bu tton to call out. 3) Or cho ose Contact->Phone Cal l Info, click the number whi ch you want to dial out from the call list, [...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 48 - 4) Y ou can click the Hangu p button to end the call i n the web page. Password dial When number e ntered is be gin ning with the pas sword prefi x, the foll owing N numbers after the password prefix will be hidden as *, N stand for the v alue which you enter in the PswLength fi eld. F or[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 49 - Call Completion Have encountered such a si tuation? When you call a contact, but the other sid e is b usy on a call. Do y ou want the s erver t o in form y ou immediately when the contact end the call, in order to establ ish a conversation with each other i n time? Call Compl etion can he[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 50 - Answ ering a call Answering an inc oming call 1) If you are not on anot her phon e, l ift the handset usi ng, or p ress the Speaker button/ Answer hot key t o an swer u sing the sp eakerphone, or press t he headset button to answer usi ng the headset. 2) If you are on anoth er call , pres[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 51 -  Always: Incoming call s are immediatel y forwarded.  Busy: Incomi ng call s are immediately forwarded when the phone is busy .  No Answer: Incoming calls are f orwarded when the phone is not answered after a specific period. T o configure Call F orward via Phone in terface: 1) P[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 52 - 2) Interc om Allow: T o set whether to answer th e incomi ng intercom call s. 3) Interc om Mute: T o set whether t o mute the i ncomin g i ntercom call s automati cally . 4) Interc o m T one: T o set whether to play ring tones when there is i ncoming intercom calls to your extension. 5) I[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 53 - will go on over the speaker instead of h angi ng up the call . Call W aiting This call feature al lows your p hone to accept other incomi ng call s to the exten sion n o matter under whi ch circumst ances. T o enable/disabl e Call W ai ting via Phone in terface: 1) Press Menu->Features[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 54 - 2) Aft er C answered it, A and C can h ave a priv ate conv ers ation without B he aring it, then A press the T ran button to c omplete the transfer . 3) A wi ll be disconnected f rom the call . B can talk to C. T o S emi-Attend ed T ransfer via phone interface: 1) A and B is on an co nver[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 55 - 2) Ent er the Conference U RI. 3) Press Confirm button t o save the changes. T o establish a confer ence: 1) Press the Conf hot key duri ng an active call. 2) Di al the number to conf erence in, then pr ess the Send hot key 3) Wh en the call is answered, press the CONF butt on. 4) Aft er [...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 56 - 2) Ent er the Conference U RI. 3) Press Confirm button t o save the changes. T o establish a confer ence: 1) Press the Conf hot key duri ng an active call. 2) Di al the number to conf erence in, then pr ess the Send hot key 3) Wh en the call is answered, press th e CONF button. 4) Aft er [...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 57 - Message The phone supports SMS ( Short Messagin g Service) and V oicemail , if y ou want to use them, please ma ke sure that your V o IP telephony system supp orts thi s f uncti onalities and your accounts ’ me ssage has been enabled. V oice mail Y our voice mai lbox me ssages, which ar[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 58 - T o view the voicemail via the Phone in terface: 1) Press Menu->Message s->V oice Mail ->View V oi ce Mail. 2) Y ou can vi ew the amoun t of the voice mail that includes new or old voice mail . 3) Ch oose the a ccount an d press the C onnect button, then you are abl e to li sten [...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 59 - SMS Y ou can retrieve the SM S in the same way as V oicemail. T o retrieve the SMS via Ph one interface: 1) Press Menu->Message s->T ext Message to ent er the configu rat ion int erface. 2) Use the navigati on hot key to highli ght the options. Y ou can read t he mes sage i n the In[...]

Enterprise IP Pho ne Using the Bas ic Call F unctions - 60 - appear first to last i n sent order . 4) Press Send hot key to send out the m essage, or Ba ck h ot key to retu rn to th e previous menu. T o d elete the message vi a the Phone interface: 1) A fter retrieving the spec ific message, press D elete hot key . 2) Y ou are prompted to confirm t[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 61 - Using the Ad vanced Phone Functions Account Setting Please refer to t he previous part “ Co nfi guration an d Registration ” for the b asic Account setting information. The foll owing tab le lists the i nstruction of the fi eld ab out the advanced Account Setting. Field Name Descri[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 62 - TLS TLS(T ransport Layer S ecurity) , an IETF stan dards track protocol (RFC 52 46), was based on the earli er S SL speci fications developed by Netscape C orporation. If you ma ke a cal l based on TLS and SRTP (Set the t ransport as TLS an d the SRTP as On), the IP phone UI wil l disp[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 63 - Netw ork Setting PC Port Setting Please refer t o the previous part “ Config uration and Registration ” for the basi c Network WAN se tti ng information. Th e foll owing table lists the i nstruction s of th e fiel d ab out the Network PC Port Setti ng. Field Name Descriptio n As Br[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 64 - To configu re PC Por t s ettings via Ph one interface: 1) Pr ess Menu->Setti ngs->Advanced Settings . 2) Enter the passwo rd req uired, scroll to Network opti on, then press Ent er hot key , select PC port and press Enter hot key . 3) If you ch oose Bridge, it will return to the [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 65 - 4) Set th e VLAN Status, an d input th e VID Number , Pri ority . 5) Press Save hot key to save the settin gs, or Back hot key to return to VLAN menu. 6) Follow the same way to set th e PC Port option. T o configure VLAN settings via W eb interface: Choose Netw ork ->Ad v anced to d[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 66 - HTTPS This IP p hone c an support HT TPS ( Hypertext T ransfer P rotocol over Secure Socket Layer ). Adding SSL layer und er HT TP , in short, it is a security version of H T TP . Us ers can set this transmission mode via web pag e. T o configure HTTPS settings via Phone in terface: 1)[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 67 - Note: 1. Fo r more detai ls of the HT TPS, you can consult wi th your system admini strator . 2. IP phone also support Internet Protocol V ersi on 6. Maintenance T a sks Administrator Mode The phone all ows two modes to confi gure the phone:  User Mode  Admini strator Mo de Admin[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 68 - Settings via the Phone interface. The default admini strato r password i s admin . Meanwhile the user name for We b interface access i s admin . T o change the admi nistrator password via phone i nterface: 1) Press the Menu ->Setti ngs-> Advanced Setti ngs. 2) Y ou ar e prompted [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 69 - 4) Y ou a re p rompted to confi rm th e change, press OK hot key t o reset to factory settings, or pr ess Cancel hot key to return to previ ous menu. 5) It will take a few mi nutes to reset, please do not power off during resetting, or it will cause flash mem ory error . Note: The rese[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 70 - 1) Ch oose Upgrade->Basic->Brows e, select the firmware fil e in your local computer . 2) Cl ick Upgrade button to update the new fi rmware. T o upd ate the firmware aut omatically via W eb interface: 1) Ch oose Upgrade ->Advanced, co nfigu re the relati ng se ttings: Custom O[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 71 - Note: Y ou can ask your syst em admi nistrator for the decrypt passw ord. Set AES Key via phone interface: 1) Go to M enu->Setti ngs->Advanced Setting s->Set AES Key . 2) Ent er the Common AES and the MAC-oriented op tion. 3) Press the Save hot key to save the changes. Zer o- [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 72 - 2) Click Confirm to save. Enter into zero- sp - touch i nterface, first a count down interface come i nto view , 1) Not any op er ation or pr ess cancel hot key , will enter idle interface. 2) Press status key enters i nto phone’ s n etwork in terface, can s earch the internet. 3) Pr[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 73 - admini strator for diagnosi s. T o export the PCAP T race: Choose Upgrade->Advanced to ent er , sel ect PCAP T race option, click Start button began to capture the trace, and click Stop to stop captur e th e tr ace , and then cli ck Export to export the file to your local computer .[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 74 -  Shared Line  XML Group  Group Pickup  Paging  Re cord  Xml Browser  Hot Desking  URL Record  LDAP  BLF List  Prefix  Ze ro- sp -touch  ACD  Local Group  Broadsoft Group Note: 1. Quick access features l ike Intercom and Vo icemail must first[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 75 - 3) Press Confirm button t o save the changes. T ra nsfer Y ou ar e abl e to configu re t he key as a transfer k ey to pe rform t he Blind/Attended/Semi -At tended T ransfer . T o a ssign the key as T ransfer: 1) Ch oose Phone- >DSS Key -> Li ne Key , choose one of t he keys you w[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 76 - Call Return When the key is confi gured as Call Return key yo u are all owed to di al out the l ast phone call you received. T o a ssign the key as Call Re turn: 1) Ch oose Phone- >DSS Key -> Li ne Key , choose one of t he keys you want t o make the assignment, there i s a pull -[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 77 - 1) Ch oose Phone- >DSS Key -> Li ne Key , choose one of t he keys you want t o make the assignment, there is a pull-down menu i n th e T ype fi eld, cho ose Cal l P ark from the list. 2) Ent er the number you want to park in th e V al ue field. 3) In the "Line" field, s[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 78 - Inter com Y ou can confi gure the ke y for Intercom mode and is use ful in an offic e environment as a quick access to conne ct to the operator or the se cretary . T o a ssign the key as Intercom: 1) Ch oose Phone- >DSS Key -> Li ne Key , choose one of t he keys you want t o make[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 79 - when the re is an i ncoming call to 21 2, press the B LF key , i t will call out the *83 automaticall y to pickup the i ncoming call on 212. URL If the key i s configured as URL, then p ressing thi s k e y , yo u can se nd HT TP requests to a web server . T o a ssign the key as URL: 1)[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 80 - belonging to that particul ar B LA gr oup can use this key t o hol d the cal l, but only the initiator can ret rieve the call. T o a ssign the key as Private Hold: 1) Ch oose Phone->DSS Key->Line Key , cho ose one o f t he keys you want to make the assignment, there is a pull -do[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 81 - T o a ssign the key as Gr oup Pick Up: 1) Ch oose Phone- >DSS Key -> Li ne Key , choose one of t he key s you want to make th e assignment, th ere i s a pull-d own menu i n the T ype fiel d, and choose Gr oup Pick Up option from the l ist. 2) Ent er the feature code ( for exampl [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 82 - the list. 2) Ent er the URL addres s you want to connect to i n the V al ue field. 3) Press Confirm button t o save the changes. Hot Desking Hot deski ng is re gularl y used in places where n ot all the e mployees are in the office at the same time, or not i n the office for very long [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 83 - Note: During a conversation, press th is type o f DSS key to start the recording process; i f t he other party hung up, your phone will turn to the i dle status. LDAP If yo u w ant to use the LDAP functi on, you must configure the correspondi ng opti ons in the LDAP in terface at first[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 84 - 2) Press Confirm button t o save the changes Zer o- sp -touch Y ou can al so press the DSSKe y whi ch set as the Ze ro- sp -touch. Then press th e DSSK ey , the phone will turn to the Z ero- sp -touch i nterface. T o a ssign the key as Zero- sp -touch: 1) Ch oose Phone- >DSS Key -&g[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 85 - T o a ssign the key as Local Group: 1) Ch oose Phone->DSS Key- >L ine Key , choose on e of th e keys you want to make the assignment, there is a pull-d own menu in the T ype field , choo se Local Group from the list. 2) In the Line field, choose a gr oup. 3) Press Confirm button [...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 86 - frequency an d t ime p eriod paramete rs. Y ou can enter up to 8 g roups for each t one. 2. If the frequency i s set as 0, it means si lence. V oice T o edit the V oi ce filed via W eb interface: 1 ） Choose Phone ->V oi ce. 2 ） Set the foll owing parameters shown in the table. P[...]

Enterprise IP Phone Usin g the Advanced Pho ne Functions - 87 - Ring Users can group your c ontacts, and then set th e ring ing tone for each group. T o edit the Rin g option via W eb i nterface: 1) Ch oose Phone->Ri ng. 2) Internal Ringer T ext: T o set group name. For exampl e, family . 3) Internal Ringer Fil e: T o choose a special ring tone [...]

Enterprise IP Phone Trouble Shooti ng - 88 - T rouble Shooting I c an not register to the server ？ 1) Ch eck the IP address. If you set your WAN port in D HCP m ode, please make sure that your DHCP server i s on. 2) Ch eck your gateway . 3) Ch eck your DNS server . 4) Make sure your account i nformation is the same as you have got from your ISP .[...]

Enterprise IP Phone Trouble Shooti ng - 89 - incoming call s when you are i n a conversation. How to send SMS ? Y ou could edi t the SMS in the Menu -> Messag es->T ext Messages. Note: Make sure that the SIP server you have registe red support s SMS functi on. How to update t he firmware ? 1) Ent er the webpage of your p hone, go to Upgrade, [...]

Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.: 02236/677 464-0 Fax: 02236/677 464-22 E-mail: office@tiptel.at Internet: www.tiptel.at Tiptel AG [...]