SharkRack KVM-8 manual

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Table of contents for the manual

  • Page 1

    Installer/User Guide KVM-8 SharkRack, Inc. 329 1 0 Alv arado Niles Ro ad, Su ite 1 40 • Union City , CA 9 4587 • USA T el: 5 10 - 477-790 0 Fax: 51 0 - 324 -166 4 • w w w. shar kr ack .c om[...]

  • Page 2

    INSTRUCT I ONS : Th is symbol is intended to aler t t he user to the presence of impor ta nt operati ng and ma intenance (serv icing ) i nstr uctions in t he literat ure ac companying the appliance. DANGEROUS VOL T A GE : T he symbo l is intended to a lert t he user to the pr esence o f uni nsulate d “ da ngerous v ol tage” wi t h in the pr odu[...]

  • Page 3

    Thank Y ou ! Tha n k y ou for sel ecti ng the Shark Rack KVM Switch. The KVM Switch has been desi gned for many y ea rs of reliable , mai ntenance f ree ser vice. Shark Rack is dedicate d to the dev elopmen t of high-perfor mance electr ical p o wer con versi on and control products a nd w e hope t hat y ou wil l nd th is product a v aluable , c[...]

  • Page 4

    Rack Mount S afet y Consid eratio ns Not e: T he AC inlet i s the m ain disc onn ect . • Ele va t ed Amb ien t T empe ratu re: If ins talled in a c losed rac k as semb ly , the ope ratio n tempe rature o f the rac k en vironment ma y be grea t er t han roo m ambi ent. U se care not to e xceed the ra ted maximum am bi ent tempe r ature o f the uni[...]

  • Page 5

    Ent ire c ont ent s co pyr igh t 20 02 S har kR ack . Al l ri ght s res er ve d; re pro duc ti on in w ho le or i n par t w it hou t per mi ssi on is p roh ibi ted . T able of Conten ts 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Featur e Ove r vie w . . . . . . . . . . . . . [...]

  • Page 6

    Pro duct O ver vi ew 1[...]

  • Page 7

    Pro duct O ver vi ew 1 1 Pr oduc t Ove r view Feature Over view The KV M Swi tch al lo ws y ou to control up to 64 P C, Sun or U SB com puters with one ke yboa rd, monitor and mouse. The KV M Swi tch w ork s with most S u n w orkstations, US B computers, IBM PC / A T , and PS/ 2 sy st ems and 1 0 0% c ompatib le mach ines with support for V GA, S V[...]

  • Page 8

    K V M - 8 I nsta ller/ User Gui de 2 Pro duct O ver vi ew 3 Logitech Mouse Man W heel, Logitech T rack ma n Marble W heel, Logitech T r ackma n Mar bl e F X, Kensington 4 Bu t ton Mouse, Microso ft Explorer M ouse and the M icrosoft Intell iMouse fam ily . Plug and Pl ay The KV M Swi tch support s Pl ug and Pla y video a nd is compliant with the V [...]

  • Page 9

    K V M - 8 I nsta ller/ User Gui de 2 Pro duct O ver vi ew 3 Built - in sc annin g cap abil iti es A buil t - in s canning f eatur e allo ws y ou to aut oma tic all y m oni tor , o r s can , c onnec ted co mpu ter s wi thou t in terv en tio n. Whe n k ey bo ard a cti vi ty is dete cted , scannin g i s s us pen de d un til all ac ti vi ty s top s. Sc[...]

  • Page 10

    K V M - 8 I nsta ller/ User Gui de 4 Basi c Inst allat ion 5[...]

  • Page 11

    K V M - 8 I nsta ller/ User Gui de 4 Basi c Inst allat ion 5 2 Basic Installation Conn ect ing your Loc al Per iphe ral s 1 . Po wer do w n all c om pu ters that will be p a r t o f y our KVM S witc h sy stem. 2. Locate y our k ey boa rd, vi deo mo nito r and mo use. 3 . Pl ug y our V G A m oni tor cab le in to the mo n i tor port on the bac k of y[...]

  • Page 12

    K V M - 8 I nsta ller/ User Gui de 6 Basi c Inst allat ion 7 Conn ect ing your re mote p eri pher als 1 . Pl ug a s tanda rd Categ or y 5 Uns h ie lded T wis te d P a ir ( up to 5 00 f eet ) into th e RJ-45 sty le m odul ar jac k on the re ar o f the KVM S witc h. Make sure the Cate gory 5 cab le y ou are us ing i s terminated to the EIA (TIA ) 56 [...]

  • Page 13

    K V M - 8 I nsta ller/ User Gui de 6 Basi c Inst allat ion 7 If you ar e using Re mote Su n per iph eral s 3 b . (Th is wi ll req ui re a V AK - 1 adapte r kit av ai lab le fro m S hark Rac k. ) If y our moni tor use s a 13 W 3 p lu g, p lu g the 1 5HDD male adapte r in to the mo n i tor por t o f y our Re mote U ser R ecei ver and yo ur mo n i tor[...]

  • Page 14

    K V M - 8 I nsta ller/ User Gui de 8 Basi c Inst allat ion 9 Cabl e Des crip tio n Leng th Photo CBVPS - 8 CBVPS -1 5 CBVPS - 3 0 PS / 2 VGA cable PS / 2 VGA cable PS / 2 VGA cable 8 f t. 1 5 f t . 30 f t. CBVSB - 8 CBVSB - 1 2 USB VGA cab le USB VGA cab le 8 f t. 1 2 f t. CBWSN - 8 CBWSN -1 5 SUN 1 3W3 cable SUN 1 3W3 cable 8 f t. 1 5 f t . CBVSN [...]

  • Page 15

    K V M - 8 I nsta ller/ User Gui de 8 Basi c Inst allat ion 9[...]

  • Page 16

    K V M - 8 I nsta ller/ User Gui de 10 Basi c Ope rati ons 1 1 Att aching Mult iple S witch Unit s Not e: Cas ca ding can onl y be done wi th CBVP S - 8 , CBVPS -1 5, CBVP S - 30, CBVS N - 8 , and CBVS N -15 ca bles . 1 . Fo llo w ste ps 1 - 8 o f the B asi c Installatio n secti on for each c ascaded uni t. 2. Pl ug the 25-p in “D” co nnecto r o[...]

  • Page 17

    K V M - 8 I nsta ller/ User Gui de 10 Basi c Ope rati ons 1 1 3 Basic Operations Over view Y our KVM Switch ma y b e operate d in a non-secure (no passw ord requi red) or secur e (passw ord requi re d) mode. All un its ship def aulted to t he non-secure mode. For in formation on implemen ting passw ord secur ity , se e the “ Admi nist rator Funct[...]

  • Page 18

    K V M - 8 I nsta ller/ User Gui de 12 Basi c Ope rati ons 13 Ke yboard Cont rol The follo wi ng n otationa l con ventio ns appea r th roughout this chapter to il lustrate comm ands for operati ng the KVM Switch. Whenev er y ou see one of the symbol s liste d on the left side o f t he table, s ubsti tute t he cor responding steps or values listed on[...]

  • Page 19

    K V M - 8 I nsta ller/ User Gui de 12 Basi c Ope rati ons 13 Pr ess Enter to a ccept the new c han nel. The f ollo wi ng comma nd line show s t he proper format used to switch y ou r activ e cha nnel via ke yboa rd. Key Sequenc e Act ion < CM >Addr< Enter > Sele cts an ac tive c hannel via keyboa rd Bel ow is a sample o f a keyboard swi[...]

  • Page 20

    K V M - 8 I nsta ller/ User Gui de 14 On - Sc ree n Disp lay Ope rati ons 15 System Cont rol and Ma intenanc e The follo wi ng comma nds are use d fo r sy stem control and ma intenance. Enter t he comm and sequences to per form t he actions descr ibed in t he table bel o w . Key Sequen ce Act i o n < CM >K n < Enter > Sets t he ke yboa [...]

  • Page 21

    K V M - 8 I nsta ller/ User Gui de 14 On - Sc ree n Disp lay Ope rati ons 15 4 On - Screen Display Operations Activat ing OSD Acti vate on-screen displa y (OSD ) by press i ng ei t her of the ke yboa rd Control ke ys twice with in one second. I n non-secure mode, th is bri ngs up the mai n OSD W i ndo w , “ Adm i nist rator Cha nnel List. ” In [...]

  • Page 22

    K V M - 8 I nsta ller/ User Gui de 16 On - Sc ree n Disp lay Ope rati ons 1 7 swi tch. T o e x it the OSD windo w without changing channels, press Esc . T o manua lly lo gout whe n in secu re mode, press F 10 . The Comm and Menu Once you ha ve activ ate d the ma in OSD window , y ou ca n open the Com mand Menu b y pressing ei t her of the Cont rol [...]

  • Page 23

    K V M - 8 I nsta ller/ User Gui de 16 On - Sc ree n Disp lay Ope rati ons 1 7 Basic Channel M aintena nce Basi c C han nel Maintenance is p erfor med f rom the Adm in istrator Com ma nd Men u, and is av a ilable if you are operat ing in non-secu re mode or if you are t he sy stem adm i nistr ator . Here you can add, dele te or edit ind ivi dual cha[...]

  • Page 24

    K V M - 8 I nsta ller/ User Gui de 18 On - Sc ree n Disp lay Ope rati ons 19 5 . Aft er se lecting “ID Setu p” , use the a r ro w ke y s, pos itio n the I D w indo w to w here y ou w ould like i t to a ppear w hen this ch annel is se lected. Then pres s Enter . (Fo r furt her informati on see “The ID W indo w” late r in this c hap ter . ) 6[...]

  • Page 25

    K V M - 8 I nsta ller/ User Gui de 18 On - Sc ree n Disp lay Ope rati ons 19 Fo llo w t he proce dures outli ned i n the t abl e b el o w t o change the size, col or or position of y our I D Window . Op e r ati o n Proce d u r e Move the I D Windo w Use the a rrow keys or mous e to move the ID Wind ow’s positi on on the m onitor . ( H old down th[...]

  • Page 26

    K V M - 8 I nsta ller/ User Gui de 20 On - Sc ree n Disp lay Ope rati ons 21 Administ rator F unct ions The Adm in istr ator Functions Men u is accessed f rom the Adm in istr ator Comma nds Men u. Here, y ou can set up the ad mi nist rator and user acc ounts, enab le a nd disable the setup por t a nd utili ze the KV M Switc h ʼ s F LASH up g rade [...]

  • Page 27

    K V M - 8 I nsta ller/ User Gui de 20 On - Sc ree n Disp lay Ope rati ons 21 Creat ing t he ad minist rat or ac count 1 . Press the Con trol k ey twi ce to acces s the Co mmand Me nu. 2. Se lect “ Administrator Fun cti ons ” from the C ommand M enu . 3 . Se lect “ Setup Administrator” f rom the A dm inistrator M en u. 4. T y pe y our p ass [...]

  • Page 28

    K V M - 8 I nsta ller/ User Gui de 22 Advan ce d Ope rati on 23 Remot e user The KV M Swi tch support s both PS/2 p eriphera ls ( with available adapter ) at t he remote user location. U se t his menu option to select the per ipherals that a re appropr iate to your remote setup. Swi tch se lec tio n Dependi ng on y our pa r ticula r insta l lation,[...]

  • Page 29

    K V M - 8 I nsta ller/ User Gui de 22 Advan ce d Ope rati on 23 5 Adv anc ed Operation Mult iuser Op erati on The KV M Swi tch pro vides adv a nced featu res. Pr im ar i ly , i t offe rs the b ene t of addi ng a Remote U ser Receiv er to pr o vide for a remote user that may be located up to 50 0 feet a wa y f rom the KV M Swi t ch. The remote us[...]

  • Page 30

    K V M - 8 I nsta ller/ User Gui de 24 Advan ce d Ope rati on 25 Mult i Chassis Op erati on Multi chass is op eration inv olv es indep enden t a ccess only . Both users ca n simultaneously and independently access any comp uter att ached to the base KV M S witch unit. Simi larly , indep enden t a ccess is possib le acr oss e xpa nsi on un its as lon[...]

  • Page 31

    K V M - 8 I nsta ller/ User Gui de 24 Advan ce d Ope rati on 25 Ke yboard T r anslati on The KV M Swi tch al lo ws y ou to use PS/2 or Sun key b oards t o operate a ny type of att ached computer . Ho we v er , when crossing p latforms, cer t ai n ke ys wil l need to b e “remapped” in order to pr o vide a ll of the f unctions a vailable on the k[...]

  • Page 32

    K V M - 8 I nsta ller/ User Gui de 26 Chann el Sc anni ng 27 Power / Sle ep for USB Co mpu ter s Perip heral C omputer Keyboard Key Scr oll Loc k PS / 2 Shif t - F 1 1 On Win 9 8 / 20 0 0 F 1 1 On Win 9 8 / M ac Slee p On Win 9 8 / M ac Of f Win 9 8 / 20 0 0 Sun Power On Win 9 8 / 20 0 0 Of f Win 9 8 / Mac T o issue the Po wer/S le ep comma nd to a[...]

  • Page 33

    K V M - 8 I nsta ller/ User Gui de 26 Chann el Sc anni ng 27 6 C hannel Scanning Choosing a Scan M ethod KVM Switch ʼ s sca nn ing featur e al lo ws y ou to automatical ly monitor , or scan, your computer c han nels wi t hout inter v ention. When key boa rd activity is detected, sca n ni ng is suspended until a ll key boa rd activity stops. Scann [...]

  • Page 34

    K V M - 8 I nsta ller/ User Gui de 28 Chann el Sc anni ng 29 Wit h th e Sca n but ton 1 . Y ou ma y initia te sc ann ing b y addres s b y pres sing a nd ho lding the S ca n p ush-b utton until the SCAN LED li ghts green . 2. Scanning ma y be halted if a c hanne l i s se lected, or if the S can p us h-bu tton is pres sed again. By keyboar d hot - ke[...]

  • Page 35

    K V M - 8 I nsta ller/ User Gui de 28 Chann el Sc anni ng 29 T o ad d a cha nnel t o the S can li st 1 . Press the F 2 k ey to o p en a ne w se lectio n. 2. T y pe th e a ddres s o f th e c hannel to ad d to th e li st. The d we ll time and channe l name are u pdated auto maticall y b y the c hannel co ngurati on me nu. 3 . Press E nter to sa ve[...]

  • Page 36

    K V M - 8 I nsta ller/ User Gui de 30 Ap pend ice s 31[...]

  • Page 37

    K V M - 8 I nsta ller/ User Gui de 30 Ap pend ice s 31 7 Appendices K VM - 8 Sp ecic ation s Mec hanic al Height : 1 .7” (4. 5 cm) Widt h: 1 7 . 2 ” (43 .7 cm) Depth : 6.5” (1 6 .5 1 c m) Weight: 4.8 lb s (2. 17 k g) Environme ntal / Powe r Ope rating T emp erature: 4 1° (5°C) to 104° (40 °C) Stora ge T em peratur e: - 4° (- 20°C) to[...]

  • Page 38

    K V M - 8 I nsta ller/ User Gui de 32 Ap pend ice s 33 FLASH Upg rading T o upgrade the F LASH code on your KVM Switch, y ou wil l rst nee d to obta in t he latest F LASH r m wa re revis ion. I t is av ai labl e onli ne at ww w .shark ra ck. com /k vm. Ne xt you will nee d a seria l cable ( av a ilable at mos t electronics stores ) t o connec[...]

  • Page 39

    K V M - 8 I nsta ller/ User Gui de 32 Ap pend ice s 33 T roubl eshooting Shark Rack T echn ical Support st af f is ready to assist y ou with a n y insta llat ion or har dw a re problems y ou encounter with y our Shark Rack product. I f a probl em shoul d dev elo p , fo l lo w t he steps bel o w for the fastest possib le ser vice: 1 . Chec k the tro[...]

  • Page 40

    K V M - 8 I nsta ller/ User Gui de 3 4 Ap pend ice s 35 No vi deo V er if y that the video cable bet ween the computer and the K VM Switch is cor rectly c onnected. V eri fy that the monitor cable is cor rectly connec ted to the K VM Switc h. Power dow n the c ompu ter . Co nnec t t he m onit or dire ct ly t o the co mpu ter an d po wer- up ag ain.[...]

  • Page 41

    K V M - 8 I nsta ller/ User Gui de 3 4 Ap pend ice s 35 Mous e is inope rable on a ll co mputer cha nnels V e rif y t hat the mou se is plugg ed into the c or rec t PS / 2 por t o n the bac k of the K V M Swi tch. T r y t he mous e reset c ommand < MR> o r tr y th e “Re set PS / 2 Sta ndard M se / K bd” c omma nd from t he OS D Com mand M[...]

  • Page 42

    K V M - 8 I nsta ller/ User Gui de 36 37 Charac ters o n scree n do not match keyboar d input T r y changing the ke yb oard scan set for that channel by u sing the k eyboard c ommand sequence < Kn > . (For more information, see the “Basic Operatio ns” chapter .) If the problem persists, call SharkRac k T echnical Suppor t. No keyboar d, v[...]

  • Page 43

    K V M - 8 I nsta ller/ User Gui de 36 37 Warrant y Sha rk R ack wa r ra nt s t o t he or ig i na l r et ai l pu rcha ser t hat t h is p ro duct is an d w il l be f re e f r om d efect s i n mat er ia l s a nd work ma n ship for a p er iod of 2 4 mont hs f rom t he da te of pu r chas e. Additionally , al l Shark Rack products ca r r y an u nconditio[...]

  • Page 44

    590- 3 1 8- 0 0 1A[...]