Option GlobeSurfer III manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Option GlobeSurfer III, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Option GlobeSurfer III one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Option GlobeSurfer III. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Option GlobeSurfer III should contain:
- informations concerning technical data of Option GlobeSurfer III
- name of the manufacturer and a year of construction of the Option GlobeSurfer III item
- rules of operation, control and maintenance of the Option GlobeSurfer III item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Option GlobeSurfer III alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Option GlobeSurfer III, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Option service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Option GlobeSurfer III.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Option GlobeSurfer III item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

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    GlobeSurfer ® III User guide[...]

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    1[...]

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    2 GlobeSurfer ® III User guide WELCOME T O GLOBESURFER ® III Welcome to the GlobeSurfer ® III, your 3G wireless gateway router that connects you to the internet, allows you to make and receive telephone calls, text messages and enables you to connect USB printers and external hard drives for a truly collaborative life. Within minutes of connecti[...]

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    3 W ARNING • TheGlobeSurfer ® III is intended for use only when powered by the external power supply shipped together with the equipment or via a replacement power supply available from Option. The use of any other power supply may invalidate regulatory approval of this equipment. Refer to the table below for applicable power supplies. •[...]

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    4 GlobeSurfer ® III User guide[...]

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    5 CONTENTS Y OUR GLOBESURFER ® III 7 Buttons and connections 7 The front panel display 7 The main screen 7 Incoming calls 8 Missed calls 8 The display screen saver 8 GETTING ST AR TED 9 Guidelines for safe and efficient use 9 Positioning GlobeSurfer ® III 9 Connect your phone 10 First time use 10 Step 1: Insert the SIM card. 10 Step 2: Connect t[...]

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    6 GlobeSurfer ® III User guide Language 20 T elephon y 20 UMTS Setup 20 Wireless Setup 21 Wireless Encryption 21 Firewall Setup 22 Save the Setup configuration 22 SECURITY BASICS 22 Review the basics 22 Network Address T ransla tion 22 Determine the wireless exposure 22 Firewall 22 Control the traffic 22 IP- Hostname (URL) Filtering 23 Adding a [...]

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    7 Y OUR GLOBESURFER ® III Buttons and Connections 1. Left button. T oggles between the features of the device (Signal Strength, T ext Messages (SMS), T elephone Calls, Connected Users and USB connectivity). 2. Right button. “On / Off” and “Connect / Disconnect”. Press to connect/disconnect from the 3G network, or hold for 2 seconds to turn[...]

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    8 GlobeSurfer ® III User guide 5. USB Device. The icon will be ‘Grey’ for no device connected; ‘Red’ for an error or incompatible device connected, and ‘Green’ for active compatible device connected (F A T32 based File Server or Printer Server). 6. The name (or identifier) of your Mobile operator . 7. Connection status. ‘Connecting?[...]

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    9 GETTING ST AR TED Guidelines for safe and efficient use GlobeSurfer ® II I co ntai ns sens itiv e e lect roni c co mpo nent s as us ed i n mo bil e ph ones and wi rele ss r out ers. For s afe and effi cie nt u se, ple ase foll ow t hese guidelines: • Handletheunitcarefullyandstoreitinacleananddust-free?[...]

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    10 GlobeSurfer ® III User guide First time use Y ou need a SIM card from your mobile operator to use GlobeSurfer ® III. Please insert the SIM card before you plug in the power adapter . Step 1: Insert the SIM card. Insert the SIM card into the slot beneath the GlobeSurfer ® III. Press carefully until it ‘clicks’ into place. Tip: The orientat[...]

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    11 Select the language you want to use. The ‘User name’ for the default account is ‘admin’, the Password for the default account is also ‘admin’ (or depending on your configuration, the password field should be left blank). Changing the Password, and adding new Users can be achieved in the Quick Start section of the GUI interface. Onc[...]

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    12 GlobeSurfer ® III User guide Step 8: Connect to the Internet. From the Browser “Home  Overview” screen, click ‘Connect’. Tip: Press the Connect button (right button on front panel) on GlobeSurfer ® III as an alternative. The status shows ‘Connecting’ and then ‘Connected’. Open a new browser window and go to a page on the Int[...]

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    13 CONFIGURE Y OUR COMPUTERS Using Ethernet LAN Once GlobeSurfer ® III is configured as above, it is ready to be used. If you are only using the Ethernet LAN connection with GlobeSurfer ® III, no further configuration is needed. Simply open a new browser window and use your computer to ‘surf’ the Internet with GlobeSurfer ® III. If you wan[...]

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    14 GlobeSurfer ® III User guide EVERYDA Y USE Staying connected. Y ou can use GlobeSurfer ® III to make phone calls, surf the Internet and use e-mail just as if your computer is always connected. There is no need to login to the GlobeSurfer ® III Graphical User Interface (within the Web Browser) to use those features. If you want to change setti[...]

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    15 Checking the connection status This information is always displayed when accessing the GlobeSurfer ® III browser . • Click ‘Connect’or ‘Disconnect’tomanuallyconnectordisconnecttoorfromtheUMTSnetwork. Note: The ‘Connection status’ page is refreshed at regular inter vals in order to up[...]

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    16 GlobeSurfer ® III User guide Full control over the sending and receipt of text messages. Changing T elephone Settings T o change telephone settings from the GlobeSurfer ® III Graphical User Interface: Click on ‘T elephone’ and select the ‘T elephone Settings’ sub-menu. From here you can access the telephone settings and see lists of mi[...]

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    17 Y ou can login to change usernames and passwords, but if you have only one user with administrative permissions and you cannot remember that login name or password, you will have to restore GlobeSurfer ® III to the factory default settings. This allows you to accept the default user name and provide a new password in the ‘Welcom page’. Rest[...]

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    18 GlobeSurfer ® III User guide GlobeSurfer ® III will automatically reboot and the new firmware version will run, maintaining your custom configurations and settings. Managing SMS text messages The SMS feature works in much the same way as on a mobile phone, with the added convenience of the PC screen and keyboard. T o access the SMS feature c[...]

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    19 Alternatively you can: • Click ‘Saveasdraft’tosaveintheDraftsfolderforcompletionlater . • Click ‘Saveastemplate’tosavethemessageasatemplateforfutureuse. Tip: GlobeSurfer ® III supports concatenated SMS, which works as follows; if you want to send [...]

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    20 GlobeSurfer ® III User guide • T o reply to, or forward an SMS: 1. Select the ‘SIM card’ tab. 2. Select the message that you want to edit. 3. Click ‘Reply’ or ‘Forward’: the message text is displayed in the ‘SMS Create’ tab where you can edit and send the SMS. 4. Click ‘Send’ when ready . • T o sa ve an SMS: 1. Sel[...]

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    21 UMTS Setup • Accesspointname: asprovidedbyyourmobileoperator . • UMTSConnectMethod: • ConnectManually: connecttotheInternetbyclickingConnectontheConnectionStatuspageintheGraphicalUserInterfaceorpressthe Connect button on GlobeS[...]

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    22 GlobeSurfer ® III User guide Firewall Setup The GlobeSurfer ® III firewall has three pre-defined levels of security . The default, ‘typical security’, blocks traffic initiated by an external (Internet) source, and allows traffic initiated from the local network. For advanced configuration of your firewall security parameters, please [...]

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    23 An example of an attack that your GlobeSurfer ® III will automatically block is a Denial of Service (DoS) a ttack. This is an attack where a hacker choosestooodyournetworkwithmorerequeststhanitcanhandle.  Whilethistypeofattackwouldnotharmcomputersinthenetwork, itcould[...]

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    24 GlobeSurfer ® III User guide Ensuring that all IP addresses to W eb-sites in the table are blocked From the ‘Web Restrictions’ tab, click ‘Resolve now’. GlobeSurfer ® III will ensure that all IP addresses at each web site address in the table are included. Y ou may disable a restriction and make a web site available again without remov[...]

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    25 SHARED PRINTERS GlobeSurfer ® III includes a print server that allows printers attached to the device via the USB connection to be shared b y all computers on the LAN. T o configure a network printer , select the “Print Server” option from the Home screen. The ‘Printer’ screen appears, where you can view information about your printer [...]

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    26 GlobeSurfer ® III User guide Once you insert your external hard drive to the USB port on the GlobeSurfer ® III, the browser will refresh to show the presence of the external device. Select ‘Share’ in order to publish your external hard disk drive on the LAN. Selecting ‘Share’ will create a link to your external hard drive, and should o[...]

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    27 Please note that external hard disk drives must be formatted as “F A T” (File Allocation T able) format in order to read and write to the disk. NTFS (New T echnology File System) forma t is supported for ‘read’ only , and will not enable you to write to the disk. It is possible to re-format your external hard drive in F A T32 format thro[...]

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    28 GlobeSurfer ® III User guide THE GLOBESURFER ® III NO TIFIER SOFTWARE The GlobeSurfer ® III now comes with its own software package (contained on the CD) that enables clients to take full advantage of the features of the gateway router , without needing to have the device resident on the desks, by their PC’ s. Due to its very nature, the Gl[...]

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    29 GLOSSARY • 802.11b WLAN standard. Provides a transmission speed of up to 11 Mbps in the 2.4 GHz band. • 802.11g WLAN standard. Provides transmission speeds of up to 54 Mbps (typically 22 Mbps) in the 2.4 GHz band. Is considered a successor of, and is compatible with, 802.11b. Enables high-speed data access from up to 100 meters distanc[...]

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    30 GlobeSurfer ® III User guide SPECIFICA TIONS • UMTS FDD UMTS, 850/900/1700(AWS)/1900/2100 MHz variants. HSDP A speeds up to 7.2 Mbps HSUP A speeds up to 5.76Mbps • LAN Ethernet 10BaseT/100BaseT , Auto MDIX • WLAN IEEE 802.11 b/g WLAN • Security 64 bit and 128 bit WEP Encryption WP A/WP A2 Encryption Port and URL Filter DMZ S[...]

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    31 GlobeSurfer ® III. Questions and answers can be found on our Support web-site: http://support.option.com/support/faq.php T o register please go to: http://support.option.com/support/register .php T o post technical questions after you have registered please use the online support a t: http://support.option.com/support/newticket.php[...]

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    32 GlobeSurfer ® III User guide[...]

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    Gaston Geenslaan 14 - 3001 Leuven Belgique - T +32 16 317 411 - F +32 16 207 164 - www .option.com 1[...]