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- informations concerning technical data of Ingenico 7780
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ingenico 7780 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ingenico 7780, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ingenico service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ingenico 7780.
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Table of contents for the manual
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User Guide Ingenico 7780 Secure transaction and payment solutions[...]
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3 Contents 1 Presentation .................................................................................................. 5 1.1 Overview of In genico 7 780 .................................................................... 6 1.2 Keyboard details and functiona lity ......................................................... 7 2 Use...............[...]
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Ingenico 7780 4 Thank you for choosing an INGENICO product! We hope that you will be fully satisfied with your new terminal. In order to fully meet the requirements of our different customer users, the new Ingenico terminal comes in different models: Your model, the Ingenico 7780 is a portable Bluetooth technology terminal; Effective , processor 32[...]
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5 The telephone cable and plug 0 The power supply uni t supplied is specially designed for the ter m inal. Do not use any other unit. 1 Presentation Ingenico 7780 is an electronic payment terminal designed to accept payment using magnetic stripe and smart cards. The terminal box contains: This manual The EC compliance booklet A cable se[...]
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Ingenico 7780 6 1.1 Overview of Ing en ico 7780 Smart card reade r "easy loading" p rinter Magnetic stripe reader 18-key backlit keyboard Backlit graphic s creen[...]
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7 1.2 Keyboard de tails and functionality This chapter describes the key functions for a terminal with no specific application. L Some keys can have o ther functions according to the app lications that are present in the terminal. The arrow key advances the p aper a few centimetres Di g ital ke y board The 00 key goes directly from euros to cents a[...]
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Ingenico 7780 8[...]
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9 2 Use In this chapter, we consider that the termin al has been installed (battery charged with a maximum charge level) , connected to the elec tric ity and telephone network and initialised . For the installation (connections and battery charging) ref er to chapter 3 “Installation and starting”. 0 Before to use the termi nal, always check if [...]
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Ingenico 7780 10 Because of the Bluetooth t echnology transmission it is not necessary to p lace the terminal on the base to use the seri al link, the modem or to perform an authentication . The symbol * on the upper left hand corner of the screen indicates that the terminal is assigned to its base and th at it is in the Blue tooth technolog y fiel[...]
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11 2.1 Card reading Magnetic stripe card The card can be read either fro m bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card rea ding. Smart card Insert the card horizontally with the m etal chip facing upwards and leave in position throughout the transaction. 2.2 Ter[...]
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Ingenico 7780 12 2.3 Changing the roll of paper Ingenico 7780 features an "easy loading" printer , for easy paper roll r eplacement. 0 Switch the terminal o ff before doing this operation. 0 Don’t touch the printer mechanism. Take care the pa per cutter is ver y sharp and the printer could be very hot! ) Open the lid of the te rminal by[...]
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13 3 Installation and starting 3.1 Location of the terminal and th e b ase The ideal place for the base is in the centre of the zone to be covered with a larg e open area around. The inside antenna is on the left side. It's mandatory to avoid docking the terminal on a metal surface and to place the hand under the printer during a communication[...]
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Ingenico 7780 14 Operating temperatures +5°C to +40°C. Humidity 20% to 90% without condensation. Storage temperature -10°C to +60°C. 3.2 Battery set up and charg ing Your terminal is supplied w ith a removable r echargeable NIMH (optional Lithium-ion) battery. This b attery recharges w hen the terminal is placed on its base. Only use the batter[...]
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15 Installing the batter y pack 0 Don’t touch the terminal on batter y connectors ) Hold the battery with the c onnectors facing downwards, ) Position the battery lugs in the two terminal housings, ) Press the batter y to close; you should hear a "click".[...]
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Ingenico 7780 16 3.3 Terminal connec tions All the Ingenico 7780 connections are made via the base. * SELV : Separated Extra Low Voltage ** TNV-3 : Telecommunication network voltage 0 The power suppl y socket and telephone s ocket should c omply with appl icable standards. Ask your installer for advice. 0 Connection to t he electric netw ork should[...]
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17 Connecting a telephone to the base Connect the telephone cable connector to the socket marked w ith the symbol EXT LINE . 0 All options are not a vailable for the Ingenico 77 80 model. Connecting to a periph eral Switch the base off and connect the periph eral cable to the base on the RS232 input/outpu t marked COM2 or COM3. Connecting to the el[...]
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Ingenico 7780 18 Power supply Power supply unit supply voltage 230 VAC Frequency 50 Hz Voltage output 18 VDC-0.7A to 21 VDC-0,6A RS232 COM2 and COM3 Interface Logic levels (RS 232C levels) speed: 300 to 115200 bauds format: 7 or 8 bits parity: odd, even, none flow control: RTS/CTS lines on COM3 power for external[...]
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19 3.4 Installing a SIM card and a full format card The SIM card and full format card connectors ar e located in the battery compartment located under the terminal. 0 Don’t touch the terminal on batter y connectors Installing the SIM card ) Remove the battery, ) Unlock the connector by sliding the metallic part in the direction of the OPEN arrow,[...]
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Ingenico 7780 20 Installing the full form at card ) Remove the battery, ) Slide the card into the housing connector to connector, ) Put the batter y pack back in pla ce; the battery pa ck keeps the off-the-shelf board in position. L The full format card is used to identify the trader . This card is required for c ertain applications.[...]
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21 3.5 Troubleshoot ing The terminal does not t urn on ) Check that the b attery is charged (s ee chapter 3.2 “ Battery set up and charging”) . ) Check base and wall support connections ( both electric and telephone connections). You cannot conne ct to the telephone net work ) Check base and wall support connections ( both electric and telephon[...]
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Ingenico 7780 22[...]
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23 4 Recommendations 4.1 Security Your terminal fulfills the VISA securit y requirements, as well as high security requirements from Northern European and Asia-Pacific zone. In order to ensure that softw are integrity self-test is performed periodically, i t is necessary to restart (disconnect-reconnect) the terminal at least once per day. 4.2 Safe[...]
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Ingenico 7780 24 4.3 Switched Te lephone Network (STN ) This equipment has been certified accordi ng to the 98/482/EC decision made by the Pan European committee concern ing the connectio n of equipmen ts to the switched telephone network. The certification does not however provide uncondi tional assurance of optimum operation when connecting to th[...]
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25 Potentially Explosi ve Atmospheres Turn your terminal OFF when in an y area with a potentially explos ive atmosphere. It is rare, but your terminal could generate sparks. Sparks in such areas could cause an explosion or fire resulting in i njury or death. Areas with a potentiall y explosive atmosphere are often, but not always mar ked. They incl[...]
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Ingenico 7780 26 5 Index B Battery ............................................ 9, 14 C Card read ing ....................................... 11 Charge ................................................ 14 Connecting a telephone to the base ..... 17 Connecting pe ripherals ....................... 17 Connecting to the e lectric network ..... 17 Connec[...]
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NON CONTRACTUAL DOCUME NT INGENICO owns ex clusive rights on this document. All diffusion, all copies, all entire or partial production by any process, as long as it is m ade without the au thorization of INGENICO, the promoter, w ill be considered as illicit, and w ill form an infringement, penalized by the clauses L.335-2 and following, of the «[...]
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Your contact DIV1164A Ingenico 192 avenue Charles de G aulle 92200 Neuilly sur Seine - Fran ce Tél. : +33 1 46 25 82 00 - Fax : +33 1 47 72 56 9 5 www.ingenico.com[...]