HP SERIES 1230 manual

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Table of contents for the manual

  • Page 1

    re fer ence guid e hp fa x 12 30 ser i es[...]

  • Page 2

    © Copyright Hewlett -P ack ard Co mpan y 200 3 Al l ri gh ts a re res e r ve d. N o p a r t of t h e doc umen t ma y be ph otocop i ed, r epr odu ced , or tr ansl ated to ano ther language without the pr ior wr itten consent of Hew lett-P ac kar d Compan y . This product incorporates Adobe ’s PDF te chnolo gy , wh ich contai ns an implementation[...]

  • Page 3

    i contents 1 get star ted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 fr ont pa nel o v ervi e w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2[...]

  • Page 4

    hp fax 12 30 ser i es con tents ii set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 set the fa x header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 enter t e xt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    iii 7 tro ubl eshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 tips to a vo id paper ja ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 pr int cartridge pr oblem[...]

  • Page 6

    hp fax 12 30 ser i es con tents iv[...]

  • Page 7

    1 1 get star ted Thi s HP F ax 12 30 ser i es R ef er ence Guide contains all the in formation y ou need to get started, and desc r ibes ho w to fax , make copies , and maintain your HP Fax 12 30 series (HP F ax) . T o get st art ed, r ev iew this sectio n for informa tion on getting help and use it to familiari z e yours elf w ith the HP F ax fr o[...]

  • Page 8

    hp fax 12 30 ser i es get st arte d 2 front panel ov er vie w Use the fr ont panel buttons to copy and fax documents or photo s, and to change a var iety of copy and fax settings. Re vie w the illu str ati on belo w and identi fy the location of the buttons on the fr ont panel. 2 3 13 10 9 5 7 1 4 11 6 14 15 16 17 18 19 20 8 12 feature purpos e 1 O[...]

  • Page 9

    fr ont panel ov ervie w 3 16 On button: T urn the HP F ax on and off . 17 Opti ons button: Acces s var i ous fax and cop y options . 18 Left and Ri ght arr o w s: Sc r oll thr ough fax and cop y option settings, o r mo ve fo rwar d and backw ard i n a text entry . 19 Ente r button: Select or sa v e display ed setting . 20 Cancel b utton: Stop j ob [...]

  • Page 10

    hp fax 12 30 ser i es get st arte d 4[...]

  • Page 11

    2 5 load or iginals a nd load paper When you load y our or iginal doc ument into the a utomati c doc ument f eeder (ADF ) , y ou can copy it onto a var ie ty of paper types , w ei ghts, si z e s, and tr anspar ency f ilms. It's important to select the right paper , and to make sur e it's loaded corr ectl y . This se ction contai ns th e f[...]

  • Page 12

    hp fax 12 30 ser i es load originals and lo ad paper 6 load paper Use the f ollo w ing pr ocedur e to load plain paper into the input tr a y . F or tips on loading special paper s, tr anspar en cy f ilm , and postcards , see tip s fo r loadi ng other ty pes of pape r in the inp ut tr a y on page 8. F o r best r esults , adjus t the paper settings e[...]

  • Page 13

    r ecommended papers 7 r ecommended papers F or the best pr int quality , w e r ecommend usin g HP Pre mium Inkjet papers. U sing paper that is too thin , paper that has a slic k te xtur e , or paper that str e tc hes easily can cause paper jams. Using paper that has a heavy te xtur e or does not accept ink can cause pr inted images to smear , bleed[...]

  • Page 14

    hp fax 12 30 ser i es load originals and lo ad paper 8 papers to a v oid W e do not recommend the follo w in g paper s for cop y ing: • Hi ghly te xtur ed stoc k , suc h as lin en. It ma y not pr int ev enl y , and the ink can bleed into these papers . • Extr emely smooth , shin y , or coated papers not spec ifi cally des igned for y our unit. [...]

  • Page 15

    r ecom mended pape r -t ype settings for copy ing 9 to set the pa per typ e for future copy jobs 1 Press Copy until P aper T ype appears . 2 Pr ess until the appropr i ate paper type appears , and then pres s Enter to sel ect i t. 3 Press Copy aga in u nti l Set New Defaul ts appears. Pr es s unti l Ye s appears. 4 Press Enter t o sav e y our selec[...]

  • Page 16

    hp fax 12 30 ser i es load originals and lo ad paper 10 set the paper siz e Th e HP F ax can prin t f axe s and mak e copi es onto letter , legal , or A4 paper . to set the pa per size for faxes 1 Press Setup unti l 3: B asic Fax Setup appears , and then pres s Ente r to selec t it. 2 Af ter 1:Da te a nd T ime appears, pr e ss until 4 :P aper Size [...]

  • Page 17

    3 11 use t he fax featur es Using the f r ont panel of y our HP F a x, y ou can: • Send and rece iv e blac k - and-white and color f axes . If y ou send a color fax and your HP F ax dete rmines that the r ec ipie nt has a black -and-white fax unit, y o ur HP Fax w ill send the fax in black and white . • Use o ne - to uc h speed-di al buttons or[...]

  • Page 18

    hp fax 12 30 ser i es use th e fax fe at u res 12 check for dial tone Bef or e using the fax f eatur e s, v er ify that the co nnecti ons ar e co rr ectly established . Note: Mak e sur e the vo lume is turned on . If y ou turn of f the volume f or y our HP F ax, y ou w ill not h ear the dial tone . T o ver ify that the volum e is turned on, s ee ad[...]

  • Page 19

    send a fax 13 send a color fax Y ou can se nd and recei v e color fax es to and fr om other color fax mac hines. If y our HP Fax deter mines that the rec ipi ent has a black - and-white f ax machine , it w ill send the fax in black and white . W e reco mmend that you us e only color or i ginals for color f ax ing. T h e color or iginals must be loa[...]

  • Page 20

    hp fax 12 30 ser i es use th e fax fe at u res 14 re ce ive a fa x Y ou can set up y our HP F a x to r ece iv e f ax es e ither automati cally or man ually . Y our HP Fax is s et at the fac tory to automati call y print r ecei v ed f axe s. As lo ng as the Aut o Ans w er f eature is turned on , y our fax es w ill be pr inted automaticall y . Tip ?[...]

  • Page 21

    set u p spee d-dial ing 15 recei ve a fax when the hp fax is out o f paper If the HP F ax r uns out of paper , you w ill continu e to r ece iv e f ax es . While the HP F ax is out of paper , the faxe s ar e stor ed in memory and Out of pap er is display e d on the fr ont pan el . After loading paper in the input tr ay , you can pri nt the f ax es i[...]

  • Page 22

    hp fax 12 30 ser i es use th e fax fe at u res 16 6 When Ente r Anot her ? appears, pr ess 1 for Ye s if y ou wan t to set up another number or pr es s 2 for No to e x it . create a speed-dial group This featur e allow s you cr e ate groups of up to 20 speed-dial entries using your indiv i dual entr ie s so that y ou can send fa x es to spec i f ic[...]

  • Page 23

    set u p spee d-dial ing 17 add or remo ve r ecipients from a gr oup Y ou can add or r emove an ind i v idual number to or from an e x isting group . F o llo w these steps t o add or remo ve r e ci pien ts fr om gr oups: 1 Press Setup until 2 :Speed Dial Setup appears . Pre ss Ente r . 2 Press until 2: Group Speed Di al appears, and then pr ess Ente[...]

  • Page 24

    hp fax 12 30 ser i es use th e fax fe at u res 18 3 Press Star t, Blac k or Start, Col or . If ther e is no or iginal in the ADF , you w ill be pr om pted to load the or iginal in doc umen t feeder . Once loaded, the H P F ax w ill begin sen ding the fa x. send a fax using the speed-dial button 1 L oad your or i ginal in the ADF . 2 Pr es s the Spe[...]

  • Page 25

    p oll for fa xes 19 cancel a scheduled fax F o llo w these steps t o cancel a scheduled fax stor ed in memory , or a fax that is cu r re n t l y i n p ro g r e s s : 1 Press Fa x un til How to F ax appears. 2 Press until Send Fax Late r appears. P r ess Enter to selec t the setting . Note: Afte r y ou pr es s to selec t Send Fax Late r , yo u must [...]

  • Page 26

    hp fax 12 30 ser i es use th e fax fe at u res 20 F o llo w these st eps to gener ate r epor ts automa ticall y: 1 Press Setup until 1: Print Report appears, and then pr ess Enter . 2 Press until 6:Autom atic R eports Setu p appears, and then pre ss En ter . 3 Pr ess to sc r oll th r ough the follo wing r eport types: – Every Erro r print s whene[...]

  • Page 27

    c o n t rol re s o l u t io n a n d c o n t ra s t 21 c on t ro l re s o lu t i on a n d c o n t ras t Use th e Res oluti on and th e Lighte r/Darker settings to change the r eso lution and contrast of documents that y ou are sendi ng. cha nge r es ol ut io n Re solution aff ects the transmiss ion speed and qualit y of faxe d documents . The HP F a[...]

  • Page 28

    hp fax 12 30 ser i es use th e fax fe at u res 22 set basic f ax settings Use th e Basic F ax Setup option t o set the f ollo w ing basic fax se ttings: • set the da te an d time • set the f ax header • ente r text • set the r ings to a ns wer setting • set the pa per si ze • set tone or pulse diali ng • adjust th e volume • for w a[...]

  • Page 29

    set b asic fa x sett ings 23 3 Af ter Y our Name appears, enter y our name. F or inf ormation o n entering te xt , see enter text on page 2 3. Pr ess En ter . 4 Usin g the k e y pad, en ter y o ur fax nu mber . 5 Press Enter . enter t e xt Th e follo wing list pr o v i des tips f or enter i ng te xt u sing the ke ypad on the fr on t panel: • Pr e[...]

  • Page 30

    hp fax 12 30 ser i es use th e fax fe at u res 24 set the paper siz e The paper si z e selec ted should match w hat is loaded i n y our input tr ay . T o set the paper si z e, f ollo w these steps: 1 Press Setup until 3: Basic Fax Set up app ears , and then pre ss Ente r . 2 Af ter 1:Da te a nd T ime appears, pr e ss until 4 :P aper Size appears, a[...]

  • Page 31

    set adv anced fax settings 25 4 Enter the S tart Da te using the numeri c ke y pad. Tip — When you enter a single -digit date, type a leading z er o bef or e the single digit: for e xample , 0 8-0 3-02 . Use onl y the last tw o digits for the y ear . 5 Enter the S tart T ime , an d then pre ss 1 for AM or 2 for PM . 6 Enter the Stop Date . 7 Ente[...]

  • Page 32

    hp fax 12 30 ser i es use th e fax fe at u res 26 change t he ans wer r ing pattern (distinctive r inging) Many phone co mpanies offer a distinctiv e ringing featur e that allo ws yo u to hav e se v er al ph one nu mbers o n one phone line . When y ou subs cr ibe t o this se rvi ce , each number w ill hav e a differ ent ring pattern, f or e x ample[...]

  • Page 33

    set adv anced fax settings 27 set auto matic r eduction Th is se tting dete rmi nes w h at y our HP F ax d oes if it r ecei v es a f ax tha t is t oo lar ge for the def ault paper si z e. W ith this setting on , the image is r educed so that it fits on one page . W ith this f eatur e off , in for mati on that doesn ’t fit on the firs t page is pr[...]

  • Page 34

    hp fax 12 30 ser i es use th e fax fe at u res 28 1 Press Setup until 5:Mainte nanc e appears . Pr ess Enter . 2 Press until 4 :Re print F ax es in Memory app ears, and then pr ess Ente r . use e rror corre ct ion mo de Err o r Cor r ecti on Mode (ECM) e liminates data lost due to poor phone lines by detecting er r ors that occ ur during transmiss [...]

  • Page 35

    connect an d use other offi ce equip ment with y our hp f ax 29 connect and use a phon e wi th your hp f ax Y ou can set up y our HP F ax to answ er fa x calls either autom atically or man ually w hen connected to a phone . T he r ecommended method i s to set y our HP Fax to re ce ive fa x c a l l s au t o ma t i c a ll y . I f yo u ra re ly re ce [...]

  • Page 36

    hp fax 12 30 ser i es use th e fax fe at u res 30 3 When y ou answ er a phone and hear fax tones, pres s 1 2 3 to begin re ce ivi n g t h e fa x. Or, o n c e Phone off-hook is displa y ed on the fr ont panel, yo u c a n p res s St art, B lack or Sta rt, Color . Note: Once th e HP F ax r ece i v es th e fax call , the telephone w ill go sile nt . A [...]

  • Page 37

    connect an d use other offi ce equip ment with y our hp f ax 31 Note: If y ou ans w er a phone and hear fax tones , pr ess 12 3 to accept the fa x. On ce the HP F ax r ecei v es the fax call , the telephone w ill go silent . At this point , hang up y our phone. t o a n sw e r f ax c a l ls wh e n yo u r a n sw e r i n g m a c h i n e i s n ot di r [...]

  • Page 38

    hp fax 12 30 ser i es use th e fax fe at u res 32 fax opti ons The f ollo w in g diagr am sho w s the optio ns that are a v ailable w hen y ou pr ess Fax . Send Fax No w Scan and Send Send Fax Late r Po l l f o r F a x How to F ax No Ye s Set Ne w Def au lt s < oooo O oooo > < ooooo O ooo > < ooooo o O oo > < ooooo oo O o > [...]

  • Page 39

    4 33 use t he co p y features Th e cop y featur es let yo u do the follo wing: • Pr oduce high-quali ty color and black -and-white copie s using a var iety of paper types and si z es, inc luding iron-on transf ers . • Reduce or enlarge the si ze of the copies y ou mak e fr om 2 5% to 200% of th e cop y’s o r i gin al si z e (v ar ie s b y m o[...]

  • Page 40

    hp fax 12 30 ser i es use the co py features 34 Note: Additi onally , you can set the paper t y pe and paper si z e set tings f or y our copy j obs. F or inform ation on setting the paper type, s ee set the paper typ e on page 8 and for setting the paper type , see set the paper size on page 10. set the number of copies Y ou can set the numbe r of [...]

  • Page 41

    change copy settings 35 re du c e or e n la rg e a c opy Use Reduce /Enla rge to reduce or enlar ge a copy of an ori ginal . The HP F ax pr o vi des f our options; Act ual 1 00% , Full P a ge 91% , Le gal -> L tr 7 4% , and Custom . 1 Press Copy until Reduce/ Enlarge appears. 2 Pr ess until the appropr iate r educe/enlarge opti on appears, and t[...]

  • Page 42

    hp fax 12 30 ser i es use the co py features 36 perfor m special cop y jobs In addition to supporti ng standard cop y ing , your HP F ax can also do the follo wing: • co p y a ph ot o • pre par e a colo r t- shirt tr a nsfer cop y a photo When cop y ing a photo , select options f or the cor r ect paper type and photo enha ncem ent. 1 L oad th e[...]

  • Page 43

    copy options 37 cop y opti ons Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Cop y . P l ain P aper Premium P hoto Photo -Q ual G lss Photo -Q ual M att Premium I nkjet Brochur e G loss y Br oc hur e Matte Ir on- On T ransparency Actual si z e 100% F ull page 91% Leg al -> Ltr 7 4% Custom Reduce / Enlarge [...]

  • Page 44

    hp fax 12 30 ser i es use the co py features 38[...]

  • Page 45

    5 39 maintain y our hp fax This se ction prov ides i nstruct ions for keepin g y ou r HP Fax in top working conditi on . P erform these main tenanc e pr ocedur es as nece ssary . clean the e xter ior Use a s oft, damp , lint-fr ee cloth to w i pe dust , smudges , and stains off the case . Th e inter ior of the HP F ax does no t re quir e c leanin g[...]

  • Page 46

    hp fax 12 30 ser i es maintain y ou r hp f ax 40 r eplace the print cartridges F r ont-panel displ a y messages a ppear to let y ou kno w w hen it is time to replace yo ur p rin t c a r t rid g e s. See order prin t car tridg es on page 8 1 f or infor mation on or der ing replacement pr int cart r idges . 1 T urn on the HP Fa x, and then open the p[...]

  • Page 47

    r estore f actory defaults 41 align cartridges T he HP F a x p r o mp ts y ou t o ali gn cart ri dges ev ery ti me y ou ins tal l o r r e pla ce a pr int car tr idge . Aligning the car tri dges ensures hi gh-qualit y output . to ali gn t he pr in t c artr idge s w hen pr ompt ed 1 Press Enter o n the fr ont panel . The HP F a x pri nts a te xt page[...]

  • Page 48

    hp fax 12 30 ser i es maintain y ou r hp f ax 42 setup menu options Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Setup . 1. P r i n t R e p o r t T o open a menu: •p r e s s Setu p repeatedly until y ou see the menu, then pr ess Enter •p r e s s Se tup and then press Option s r epe at edl y u ntil yo u s[...]

  • Page 49

    6 43 additional setup inf ormati on Th is secti on desc r ibes ho w t o set the language , country/r egion , and ho w to s et up y our HP F ax w ith other o ff ice eq uipment . The st andard installati on instr uc tions ar e pr o vi ded in yo ur Setup P oster , w e r ecommend keep ing it for later us e. set th e language and countr y/r egion Usuall[...]

  • Page 50

    hp fax 12 30 ser i es addi ti onal setup information 44 to conn ec t your hp fax to a phon e, mode m, or an swering ma chin e 1 Re mo v e the white plas tic st opper fr om connect or 2 on the back of the HP Fax. con nector 2 on the HP F ax 2 If y ou wan t to connect mor e than one dev i ce to connect or 2 on the HP F ax, pur chase a Y -splitter and[...]

  • Page 51

    7 45 tr oubleshooting help This c hapter pr o v i des tips for s olv ing pr oblems and for impr o v ing the quality of y our fax and copy jobs . paper jams problem solu tion T he pa per has jamm ed wher e it ent ers the HP F ax . Open the top, t ake the edge of the paper , and gently pull the paper out of the HP F ax. T he pa per has crumpled and j[...]

  • Page 52

    hp fax 12 30 tr oubleshooting help 46 tips to av oid paper jams • Mak e sur e the input tr a y is not o v erfille d. T he input tr a y capac ity var ies depending on the type of paper y ou ar e using . • Chec k that the i nput tr a y is in place. • Do not add paper to the input tra y w hile the HP Fa x is printing . • Use r ecommend paper t[...]

  • Page 53

    print cartridge problems 47 The sta tu s mes sag e cont inue s t o ask me t o r eplace th e cartridge after I hav e alr eady r eplaced it. The contac ts may need to be c leaned . Make sur e y ou ha v e the follo wing mater ials a vailable: • Cotton s w abs or an y soft mater i al that will not come apart or leav e fibe rs (for e x ample , us e a [...]

  • Page 54

    hp fax 12 30 tr oubleshooting help 48 output pr oblems problem solu tion A blank page came ou t wh ile cop y ing or f ax i ng . Chec k to se e if the pri nt cartri dges ar e lo w or out of in k. F or infor matio n, see p rin t a self- tes t re port on page 3 9. – If black te xt is printing , and a bl ank page comes out of yo ur HP F ax, your blac[...]

  • Page 55

    qualit y problems 49 quality pr oblems Th e pr in to ut is blank. Chec k the f ollo wing : • Did y ou place the ori ginal print-side do w n? Mak e sure that y ou placed y our or iginal prin t -side do w n in the automati c docume nt feeder (ADF ) . F or i nfo rmation on loading originals, see load originals on p age 5. • Pr int a self-test r ep[...]

  • Page 56

    hp fax 12 30 tr oubleshooting help 50 Th er e ar e hori z ont al streaks on the cop y or fa x. • C heck to se e that y ou are u sing the hi ghest po ssible pr int qu ality . Use a high print q ualit y (B est) for y our p r oject . F or in formation, see increase co p y spee d or qu al ity on page 34. • Pr int a self-test r eport to ch eck the p[...]

  • Page 57

    qualit y problems 51 The co py o r fa x has v er tic al streak s or is mis sing v ertical lines . • C hec k to se e if y ou r or i ginal cont ains thin lin es . If y our ori g ina l cont ains lines that ar e too thin, the y may disappear in places w hen y ou copy or fax it . T ry dark eni ng the lines on y our or iginal , and then copy or fa x it[...]

  • Page 58

    hp fax 12 30 tr oubleshooting help 52 cop y pr oblems problem solut ion Nothing happens wh e n I t r y to c o py . • Mak e sur e the H P Fa x is turned on . If the f r ont-panel disp lay is blank, the HP F ax is turned off . Mak e sur e the HP F ax is connected to a po w er outlet . F or infor mation on tur ning on and connecting y our HP F ax to[...]

  • Page 59

    fax problems 53 fax p rob l em s problem solut ion F ax tr ansm issi on is slo w . • If your fax co ntains a lot of g raphics, it will take long er to se nd. • If the phone line con necti on is “ n o is y , ” it ma y ca us e the fa x transm issi on to b e sl ow . • If y ou se le cted a high resoluti on, cons ider usin g t he sta nda rd re[...]

  • Page 60

    hp fax 12 30 tr oubleshooting help 54 The H P F ax d o es not answ er after the cor r ect numbe r of rings. • Chec k to see if y ou ha ve y o u selected the desir ed number of r ings and che ck to m ake s u re Auto Ans wer is o n . F or info r mati on on s e tting the numb er of r ings , see s et the rin gs t o ans w er s ettin g on page 2 3. F o[...]

  • Page 61

    fax problems 55 Incoming calls ar e not being answ e r ed. • Chec k to mak e sur e Auto Answer is on . T he gree n light ne xt to the Auto Answer button is lit whe n the featur e is e nabled . If the light is of f , the HP F ax w ill not au tomati cally ans w e r the phone whe n it rin gs. P r ess the Aut o An sw er but ton to turn it on or off .[...]

  • Page 62

    hp fax 12 30 tr oubleshooting help 56 I am having pr oblems connec ting to another fax mac hi ne . • C heck to mak e sur e y ou di aled the number cor r ectl y and that the num ber y ou hav e enter ed is corr ect . F or e x ample , y ou might need to dial a “9 ” pr ef i x depending on y our phone s y stem . • C heck to se e that the HP F ax[...]

  • Page 63

    erro r m ess ag es 57 error messag es I canno t r ece i v e a fax on my extension l ines. • C heck to se e that Aut o Answer is on . The g r een li ght ne xt to the Auto Answer but ton in the fr ont panel is lit when the featur e is enabled . If the light is o ff , the HP Fax w ill not automatica lly ans w er the pho ne whe n it r ings . Pr es s [...]

  • Page 64

    hp fax 12 30 tr oubleshooting help 58 Cannot load docu ment in the automati c docu ment f eeder (A DF ) . Remo ve the docu ment. Mak e sur e y ou do not hav e an y sta ples, paper clips, or bent edges , and then r eload it in the ADF . Mak e sur e that y ou ar e using a r ecommended p aper type . R est art the job . If y ou are s ending a fax, y ou[...]

  • Page 65

    erro r m ess ag es 59 Pr int ca rr iage stalled . • W er e y ou loading the pr int cartr idges? If so , turn the HP F ax off . F lip the latches dow n , and then turn the unit back on a gain. Mak e sur e that y ou w ait at least 10 seconds f or the carr ia ge to stop bef or e r aising the latch es . F or mor e inf or mation, see r epl ace the pr [...]

  • Page 66

    hp fax 12 30 tr oubleshooting help 60 fa x l o g e rro r co d e s Use this table to help y ou interpr e t the differ ent codes that appear in the R esults column on the fax log . If y ou encounte r the same err or repeatedly , try tu r ning off er r or corr ection mode (E C M) . T he f ollo w ing table sh o w s the codes s pec if ic t o ECM . For i[...]

  • Page 67

    fa x l og erro r co d es 61 356 - 361 36 2 -366 ECM The r ec ei v ing fax mac hine pr em ature ly ended the s essi on . 36 7 - 37 2 373 - 37 7 ECM 378 - 3 8 0 Ther e w as a comm unication er r or w ith the re cei v ing fax machine . 3 81 The t elephone connec tion w as lost . 3 8 2 The r ecei v i ng fax machine stopped accepting pages. 3 8 3 The te[...]

  • Page 68

    hp fax 12 30 tr oubleshooting help 62[...]

  • Page 69

    8 63 tec hnical inf orm ation specif icatio ns The follow ing s ections c ontain specification s for your HP Fax. paper specifications inpu t tray capac ities pape r si zes margin specifications type paper w eigh t input t r ay * output tra y † ADF Pla in paper 16 to 2 4 lb . (60 to 90 gsm) 150 5 0 black , 20 color 20 Legal paper 20 to 2 4 lb. ( [...]

  • Page 70

    hp fax 12 30 ser i es techni cal i nf ormation 64 cop y specifications • Dig it al i mage pr oces sing • Up to 99 copies fr om original • Digital z oom fr om 2 5% to 200% ( v ari es b y model) • Up to 12 cpm blac k , 8 cpm color • Copy speeds vary according to the complex ity of the doc ument fax specifications •W a l k - u p c o l o r [...]

  • Page 71

    specifi cations 65 pow er specifications • P o w er consumption: 50W maximum • Source (Input) V oltage: 100 to 2 40 V AC, gr ounded • Input Fr equency : 50 to 60 Hz • Curr en t: 1. 0 A max imum • F igures are based o n using the A C adapter that came with your unit (H P par t num ber 0950- 380 7) . en vir onmental specifications • Recom[...]

  • Page 72

    hp fax 12 30 ser i es techni cal i nf ormation 66 mate r ial sa fety d ata sh eets Mate r i al s af ety dat a s heet s (M S DS) can be obt aine d f r o m th e HP w eb sit e a t www .hp .com/ go /ms ds . If you are in the Unite d States or Cana da and d o not have access to the Internet, call the U . S. HP FIRS T f ax -on -demand serv ice at (800) 2[...]

  • Page 73

    r egulator y notices 67 or on the first page of tr ansmission, the date and time it is sent and an identifi cation of the business, other entit y , or other indiv idual sendin g the messag e and the telep hone number of the sendi ng machi ne or s uch business, other entity , or individual . (The telepho ne number pro v ided may no t be a 900 nu mbe[...]

  • Page 74

    hp fax 12 30 ser i es techni cal i nf ormation 68 notice to all user s of the European Economic Area (E EA) This pr oduct is desi gned to interwork w ith the analogue telephone networks in the follo w ing countries: Network compati bility depe nds on customer -selected set tings, w hich must be reset to u se the equipm ent on a telepho ne network i[...]

  • Page 75

    dec lar ati o n o f c onf orm ity 69 declaration o f conf or mity A c c o r d i n g t o I SO / I E C G u id e 22 a n d E N 45 0 1 4 Man uf ac t ur e r’ s Nam e and A ddr ess: Hewlett- P ackard Compan y , 163 9 9 W . B ernardo Dr ive , San Diego, CA 9 2127 -189 9 , US A declares that the pr oduct conforms to the follo w ing P r oduct Specifi catio[...]

  • Page 76

    hp fax 12 30 ser i es techni cal i nf ormation 70[...]

  • Page 77

    9 71 get hp fax 12 3 0 ser ies support This sec tion e xplains the servi ce infor mation pr o v ided b y Hew lett-P ack ar d. If y ou ar e unable to f ind the ans w e r you need in the docu ment ation su pplied w ith y our pr oduct , y ou can contact on e of the HP support servi ces listed in the follo wing pages. S ome support servic es ar e av ai[...]

  • Page 78

    hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 72 4 If y ou are s till exper iencing pr oblems and need to speak with an HP C ust omer Support Repr esent ati ve: – Hav e y our ser ial number and service ID r ead y . T o di spla y your s er ial numbe r , on the f r ont panel , pr es s Ente r and Star t, Blac k at the same time , until[...]

  • Page 79

    prepare y our hp fax for shipment 73 Alter nati vel y , you can ask your dealer or call HP at the phone number indicated in t his bo okle t . As par t of our constant eff orts to impro v e our phone support service , w e adv ise y ou to chec k our we bsite on a regular basis for ne w inf ormati on regar ding servi ce f eatures and deli very . pr ep[...]

  • Page 80

    hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 74 7 Rem ove th e fron t - p an e l c ove r a s follo ws: a . Sli p y our hand i nto the A DF , behind the front panel , and lift up . b . Insert a small sc r e w dri ver into th e round hol e behi nd the k e ypad and pre ss f irml y to pop off the fro nt panel. 8 Re tain the fr ont -panel[...]

  • Page 81

    hp fax 12 3 0 ser i es warr anty 75 If a c usto me r unit need s a mino r part r epl acem en t and thes e pa rts can n or mall y be r epla ced by th e customer , the customer-r epla ceab le comp onents may be se rviced through expedited part shipme nt. In this event , HP will pr epay s hipping charges , dut y an d taxes; pro v ide teleph one assist[...]

  • Page 82

    hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 76 HP sha ll hav e no o bligation to repair , replace, or re fund until the Customer r eturns the defecti v e Product to HP . An y r epla cement product may be either ne w or like-n ew , pro vided that it has functionalit y at least equal to that of the Pr oduct being r eplaced. HP product[...]

  • Page 83

    77 inde x A addr es s boo k send faxe s to gr oups, 16 ADF (aut omati c doc ume nt f eeder ), 5 adj us t so und v olu me f or f ax , 24 align pr in t cartr i dges, 41 ans w er r i ng patter n , 26 ans w er ing m achine connect to the HP Fax , 43 use with the HP F ax, 30 Aut o A n swer rec e ive f a xes automatically , 14 avoi d ja ms, 10 , 46 B bac[...]

  • Page 84

    hp fax 12 30 ser i es 78 set up s peed-dia l , 15 set t in gs, 22 – 28 specification s, 64 test, 12 us e w ith a phone , 29 us e w ith an ans w er in g machine , 30 use with voic e m ail, 30 fa x l o g e rro r c o de s, 60 f orwar d fax es , 24 f r ont panel buttons, 2 enter te xt , 23 G gr oup s peed-di al settin gs cre at e, 16 edit , 17 H hp c[...]

  • Page 85

    79 sou nd volu me - adj us t , 24 specification s copy , 64 envir onme ntal, 65 fax, 64 margin , 63 ph y si cal , 64 po w er , 65 speed d ial , 15 speed d ial ing c r eate i ndi v i dual set t in gs, 15 delet e en tri es , 17 edit e x isting gr o ups , 17 gr oup settings, 16 us e one- to uch speed di als, 17 us e speed- di al butt on , 18 speed-d i[...]

  • Page 86

    hp fax 12 30 ser i es index 80[...]

  • Page 87

    81 or der supplies Use t he fol l owing i nfo rm a tio n for ord eri ng s up pl ie s fo r you r H P Fax 12 30 se ries . or der media T o order media suc h as HP Pr emium Inkjet P aper , HP Pre mium Inkjet T ranspar enc y F ilm , HP Iron- On T-shirt T r ansfe r paper , or HP Greeting Ca rds , see one of the f ollo w ing: • F or or ders i n the U. [...]

  • Page 88

    Visit the hp fax information cente r It has e very thing y ou ne ed to get the most value fr om your HP Fax. • T echnical Support • Supplies and Order ing Infor mation •P r o j e c t T i p s •W a y s t o E n h a n c e Y o u r P r o d u c t www .h p .c o m /s u pp o rt © 200 3 Hew lett-P ac k ar d Compan y Print ed in the U . S .A., German [...]