HP 700 manual

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Table of contents for the manual

  • Page 1

    User's Guide HP Fax 700/750[...]

  • Page 2

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  • Page 3

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  • Page 4

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  • Page 5

    Contents 4 7 DNLQJ &DUH RI < RXU +3 ) $ ;  &RQWLQXHG ,QGH[[...]

  • Page 6

    1 What's in This Guide Take a look at : The Menu Options foldout at the front of this guide. The foldout gives you an overview of tasks and menu items. Then check Using the Front Panel . It gives you a quick guide to what the buttons can do for you. The Sett ing up section includes i nformation on navigating the menus and detailed instructions[...]

  • Page 7

    2 Unpacking and Connecting Your HP FAX-700/750 To unpack and connect your HP FAX-700/750, follow the instructions on the following pages to: Unpack and remove packing material Connect the power and cord phone line Load paper Install the print cartridge Open the document trays When you have completed unpacking and connecting, turn to Setting up Your[...]

  • Page 8

    3 Unpacking Pull the cardboard insert out of the printer output tray. Remove the t ape from t he top of the machine. el-45 Connecting the power cord and phone line Plug one end of the flat telephone line into the connection marked LINE. Plug the power cord into the connection at the left rear of the machine. Plug the other end of the cord into a gr[...]

  • Page 9

    4 Loading paper ek_1 ek_4 Open the paper tray. Slide the paper guide to the left for U.S. Letter and U.S. Legal size paper, or to t he right for A4 size paper. Be sure to change the Paper Size in the Settings Menu when you change sizes. See " Customizing Your FAX-700/750" in this guide. Slide paper into the paper tray. Not more than about[...]

  • Page 10

    5 Installing the print cartridge Turn on the fax, then open the top cover. ek 27 Handle the new print cartridge only by the green top. Gently remove bot h pieces of tape. Be careful not to touch the ink nozzles or the copper contacts . Put the print cartridge into the cradle. Push the print cartridge forward firmly until it sna p s into p lace. The[...]

  • Page 11

    6 Opening the document trays Reach under the front panel and slide the document out tray forward, until it stops. Extend both the document in tray a nd out tray. Press down on the front edge of the out tray, and the back edge of the in tray to flip them open. ek 7 ek 8[...]

  • Page 12

    7 Dial stored number Dial , enter names, select from menus Read messages and Menus Access stored numbers Cancel an activity Displ ay Menus Control how faxes and copies look Erase mistakes Print reports or enter a space Dial again or enter a pause Select, save, or perform or dial interactively Edit One-Touch and Auto Dial numbers Begin sending or co[...]

  • Page 13

    8 Using Buttons and Keys The HP LearnFAST User Interface allows you to use more than one button or key to move around in menus. You can also choose options and select settings in more than one way. Use the method you prefer to perform the following functions: Using These Butto ns Do This Choose a Menu Option or a setting in a Menu Move through the [...]

  • Page 14

    9 Using Menus and Navigating Menus are lists of tasks that you can perform, and settings that you can use to control how your HP FAX-700/750 works. Displaying the menus Press Menu to display Menu Options. The number of options or tasks in each menu is displayed next to the title of the menu. See t he menu options foldout at the front of this guide [...]

  • Page 15

    10 Selecting settings Some settings, like Yes/No, are displayed side by side, with the cursor blinking on one of the choices. Use the arrow keys to move the cursor t o the setting you want, then press Ente r . You can also use the Yes and No buttons, or St art/Copy . Entering letters and symbols in names Use the keypad to enter letters and symbols [...]

  • Page 16

    11 Setting up Your HP FAX-700/750 To set up your HP FAX-700/750, follow the instructions on the following pages to: Set the date and time Set the number and name Set the diali ng method When you have completed these setup procedures, your HP FAX-700/750 is ready to send and receive faxes, and to make copies. If you wish, you can also: Connect a tel[...]

  • Page 17

    12 ` Setting up the Date and Time These instructions show you, in detail, how to set the date and time that will print on each fax that you send. To do this, you will use menus, buttons and the keypad on the front panel. There are several ways to use buttons and keys with the HP LearnFAST User Interface. The i nstructions in this guide show you one[...]

  • Page 18

    13 Setting up the Dat e and Time (Continued) Save the Date Press Enter . Note that the display has changed. Date (MM /DD/YYYY) [Oct]10/20/1994 Press t he up and down arrows . When the month you want is displayed, press t he right arrow to move to day. Browse to the day you want, then press the right arrow to move to year. Browse t o the new year. I[...]

  • Page 19

    14 ` Setting up the fax number and name These instructions show you in detail how to set t he number and name of your fax machine that will print on each fax you send. To do this, you will use menus, buttons and the keypad on the front panel. There are several ways to use buttons and keys with the HP LearnFAST User Interface. The i nstructions in t[...]

  • Page 20

    15 Setting up the f ax number and name (Conti nued) Use the keypad to enter your fax number. Press 0 through 9 for numbers, press * to enter a plus (+) sign. The right and left arrow buttons move the cursor. The Report/Space button enters a space. You cannot enter dashes i n your number. Save the name Press Enter ,t h e np r e s s Stop to leave the[...]

  • Page 21

    16 ` Setting the dialing method The factory default dialing method is Tone, or touch dialing. If your telephone system uses a Pulse, or rotary dialing method, follow these instructions to select Pulse. Using These Buttons Do This To Display Display the Menu Menu Options (1-8) 1:Scan & Send Browse to 6: Settings Menu Options (1-8) 6:Settings Set[...]

  • Page 22

    17 Testing the setup When you have completed the setup procedures on the previous pages, your fax machine is ready to send and receive faxes, and t o make copies. You can verify the setup by printing and reviewing the Settings Report. Press Report/Space ,t h e nu s et h e down arrow to display Settings, and press Ent er . The Settings Report shows [...]

  • Page 23

    18 If you wish to connect a telephone or an answering machine to your fax machine, follow the procedures on the following pages. Warning When you first set up your HP FAX, be sure to leave it on for at least 12 hours to charge the backup battery. The battery saves information you enter during set up. Topic s o f Interest Connecting a telephone, 20 [...]

  • Page 24

    19 Connecting the handset to the HP FAX-750 Your HP FAX-700/750 has three line connections. Use the connection l abeled LINE to connect to the telephone wall jack. Use the connections labeled TEL to connect a telephone or answering machine. Lift the left side of the fax and snap the telephone base into the slots in the bottom edge of the fax machin[...]

  • Page 25

    20 Connecting a telephone Your HP FAX-700/750 has three line connections. Use the connection l abeled LINE to connect to the telephone wall jack. Use the connections labeled TEL to connect a telephone or answering machine. Plug the other end of the phone cord into one of the connections marked TEL. Plug one end of the phone cord into the back of th[...]

  • Page 26

    21 Connecting a telephone answering machine Your HP FAX-700/750 has three line connections. Use the connection l abeled LINE to connect to the telephone wall jack. Use the connections labeled TEL to connect a telephone or answering machine. Plug the the other end of the answering machine line into one of the connections marked T EL. When you have c[...]

  • Page 27

    22 Managing incoming calls For this c onnection: Set Reception mode to: Then read this note: A telephone or answering machine on the same line Set Remote Reception to Enable To receive a fax in this mode, answer t he extension phone and press Start/ Copy on the front panel, or dial the remote reception code (123). An extension phone on the telephon[...]

  • Page 28

    23 Sending a Fax Using These Butto ns Do This To Display Dial the number, like you would a telephone Dial, Load Doc , 'START' Load the document, face down Document ready Press Start/Copy Dialing Press Stop to stop sending. Dialing Use the numeric keys to dial numbers like you would dial a telephone. To get a dial tone, press the Enter/Mon[...]

  • Page 29

    24 Making the image lighter or darker and changing resolution To temporarily change the contrast or resolution for all of t he pages in a fax that you are sending, press the Contrast or Re soluti on button on the front panel. If your document contains a photograph, press the Photograph button. The light next to a setting shows w hich setting is sel[...]

  • Page 30

    25 Making Copies Using These Butto ns Do This To Display Select up to 99 copies Copy Number of copies=02 Load the document, face down Document ready Press Start/Copy Copyi ng 01 of 02 Copy Number of copies=01 Press Start/Copy Press Stop to end copying. Loading the document Adjust the guides on the document in tray, above the front panel, to fit the[...]

  • Page 31

    26 Controlling H ow Faxes and Copies Look To send a fax, or make a copy of this type do cument Consider choosing the se settings 6 point Alphabet ................. 8 point Alphabet ........... 9 point Alphabe t ......... 10 point Alphabet ...... 11 point Alphabet ..... 1 2 point Alphabet ... 14 point Alphabet .. 16 point Alphabet Standard Fine Reso[...]

  • Page 32

    27 To send a fax, or make a copy of this type do cument Consider choosing the se settings Photograph When your document includes a picture with several shades of grey or many colors, press the Photograph button on the front panel. After you send a fax, or make a copy, Photograph returns to off. Set Photo Quality in the settings menu to the setting [...]

  • Page 33

    28 Storing Numbers for Faster Dialing You can store frequently used numbers so that they can be dialed quickly. Follow the instructions on the following pages to: Store One-Touch and Auto Dial num bers Store Group Lists of One-Touch and Auto Dial numbers Review, change, or delet e stored Auto Di al numbers Review, change, or delete stored Group Lis[...]

  • Page 34

    29 To store numbers To dial numbers This graphic represents how you can store and dial numbers. Read About Auto Dial numbers on the previous page for more detail.[...]

  • Page 35

    30 Storing Auto Dial numbers Using These Butto ns Do This To Display [11]: Name: Press Store/Number Store Number (1-2) 1:Auto Dial Number Choose 1: Auto Dial Num ber Auto Dial (1-50):01 FAX Nbr: Unused The first unused code is shown. Browse to a different code if you wish Auto Dial (1-50):XX FAX Nbr: Unused Enter the number to store, up to 36 digit[...]

  • Page 36

    31 Storing Group Lists o f Auto Dial numbers Using These Butto ns Do This To Display Store Number (1- 2) 1:Auto Dial Number Browse to 2: Group List Store Number (1- 2) 2:Group List Choose 2: Group List Group List (1-50):XX 1St Nbr: Unused Group List (1-50):XX 1St Nbr: Unused Enter a One-Touch or Auto Dial number to store Group List (1-50):XX 1St Nb[...]

  • Page 37

    32 Reviewing, changing, or deleting s tored numbers To review, change, or delete a One-Touch or Auto Dial number, use the same procedure that you use t o store the number. When the number you want is displayed, you can change it, or space over the number t o delete it. When you delete a number, the name stored with it is also deleted. After you hav[...]

  • Page 38

    33 Dialing with One-Touch and Auto Dial Using These Butto ns Do This To Display Auto Dial (01-50) [01]:Name:Numb er Browse to a different number if you wish, in both One-Touch and Auto Dial Enter the Auto Dial code assigned t o the number to dial To dial One-Touch numbers: Press t he One-Touch key assigned t o the number to dial To dial Auto Dial n[...]

  • Page 39

    34 Sending to a Distribution List You can send the same fax to more than one number. The instructions that follow show you how to: Send to two or more numbers with the menu. Enter m ore than one fax number when you send a fax. You can can also store One-Touch and Auto Dial numbers in group lists. Topic s o f Interest Storing Group Lists of Auto Dia[...]

  • Page 40

    35 Sending to two o r more numbers with the menu Using These Butto ns Do This To Display Display the Menu Menu Options (1-9) 1:Scan & Send Browse to 4: Send to 2 or More Menu Options (1-9) 4:Send to 2 or More Choose Send to 2 or more Enter 1st number Dial a number, manually, One-Touch, or Auto Dial Save the number Enter anoth er number? Yes/N o[...]

  • Page 41

    36 Entering more than one number when you send a fax Using These Butto ns Do This To Display Dial, Load Doc , 'START' Dial a number, manually, One-Touch, or Auto Dial Save the number Repeat the above for each number you want to send to. Up to 10 manually dialed and 40 One-Touch and Auto Dial numbers. Load the document, face down Press Sta[...]

  • Page 42

    37 Sending a Scanned or Scheduled Fax You can reduce telephone connection time by first scanning, then sending a fax. You can also schedule a fax for a time when telephone rates may be lower, or when you know someone will be there to receive the fax. When you choose S can and Send from the menu, documents are scanned into memory before the telephon[...]

  • Page 43

    38 Scanning and sending from memory Using These Butto ns Do This To Display Press Menu Menu Options (1-9) 1:Scan & Send Choose 1:Scan & Send Enter number Enter number Dial a number, manually, One-Touch, or Auto Dial Load the document, face down Press Start/Copy Storing document Document ready Press Stop t o cancel[...]

  • Page 44

    39 Sending a fax at a later time Using These Butto ns Do This To Display Press Menu Menu Options (1-9) 1:Scan & Send Browse to 5: Schedule Send Fax Menu Options (1-9) 5:Schedule Send Fax Choose Schedule Send Fax Enter number Dial a number, manually, One-Touch, or Auto Dial Enter the time you want the fax sent Enter time to s end 24Hr Clk [5:30][...]

  • Page 45

    40 Reviewing, changing, or canceling scheduled faxes Using These Butto ns Do This To Display Press Menu Menu Options (1-9) 1:Scan & Send Browse to 5: Schedule Send Fax Menu Options (1-9) 5:Schedule Send Fax Choose 5: Schedule Send Fax Schedule new fax or revi ew? New/Revi ew Choose Review 'ENTE R' selects fax 01:(18:30) 1 619 592->[...]

  • Page 46

    41 Sending and Receiving by Polling Polling allows you to make documents available f or others to retrieve by calling your fax m achine if their fax has polling capability. It also allows you to call another fax machine that is set up for polling and retrieve documents if the other fax machine doesn't require a password or security code. For e[...]

  • Page 47

    42 Allowing another to poll your fax machine Using These Butto ns Do This To Display Display the Menu Menu Opt ions (1-9) 1:Scan & Send Browse to 8: Polling Menu Optio ns (1-9) 8:Polling Choose 8: Polling Polling (1-2) 1:Being Polled Choose 1: Being Polled Bein g Polled (1-3) 1:Off Browse to 2: One T ime Only Being Polled (1-3) 2:One Time Only [...]

  • Page 48

    43 Receive from another fax machine by polling Using These Butto ns Do This To Display Press Menu Menu Opti ons (1-9) 1:Scan & Send Browse to 8: Polling Menu Optio ns (1-9) 8:Polling Choose 8: Polling Polling (1-2) 1:Being polled Choose 2: Polling Dial Number Dial a number, manually, One-Touch, or Auto Dial Dialing Browse to 2: Polling Polling [...]

  • Page 49

    44 Viewing and Printing Reports Using These Butto ns Do This To Display Press Report/Space Print Report (1-4) 1:Last Transaction Choose the report you want: 1: Last Transaction 2: Last 32 Transactions 3: Auto Dial Di rector y 4: Settings Send OK Pages=XX Print Report ? Yes/ No When you choose Last Transaction, read the display. Choose Yes to print [...]

  • Page 50

    45 View and Print a report for the last transaction sent When you choose Print Report Last Tranaction, the following report is generated: LAST TRANSACT ION REPOR T FOR HP FAX-70 0 SERIES VERSION: 01.0 FAX NAME: DATE: FAX NU MBER: TIME: DATE TIME REM OTE FAX NAM E AND NUM BER DURATION PG RESULT DIAGNOSTIC S=FAX SENT O=POLLED OUT(FAX SENT) TO PRINT T[...]

  • Page 51

    46 Print a report for the last 32 transactions When you choose Last 32 Transactions from the reports menu, the following report is generated: 32 TRANSAC TION R EPORT FOR HP FAX-7 00 SER IES VER SION: 01 .00 FAX NAME: DATE: FAX NU MBER: TIME: DATE TIME REM OTE FAX NAM E AND NUM BER DURATION PG RESULT DIAGNOSTIC S=FAX SENT R=FAX RECEIVED I=POLL IN(FA[...]

  • Page 52

    47 Print a list of Auto Dial and One-Touch numbers When you choose Auto Dial Directory from the reports menu, the following reports are generated: AUTO DIAL DIREC TORY FOR HP FAX 70 0 SERIES VERSION: 0 1.0 0 FAX NAME: DATE: FAX NU MBER: TIME: AUTO DIAL NO . NAME NUMBER NO. OF AUTO DIAL NUM BERS ASSIGNE D = GROUP LI ST DIR ECTORY FOR HP FAX-7 00 SER[...]

  • Page 53

    48 The One-Touch dialing overlay report is printed so that you can cut it out and place it under the plastic cover on the front panel. One-To uch DIALING OVER LAY FOR HP FAX-7 00 SERIES VERSION 01 .0 0 FAX NAME: DATE: FAX NU MBER: TIME: 01 03 05 07 09 02 04 06 07 10 CUT ALONG DASHED LINES AND PLACE UNDE R One-To uch DIAL ING OVERLAY[...]

  • Page 54

    49 Print a report of the settings controlling your Fax When you choose Settings from t he reports menu, the r eport reproduced on the next page is generated. All of the settings are listed with the options available. The current and standard, or factory settings, are shown to the right of each setting. To change any of the settings that control you[...]

  • Page 55

    50 SETTINGS REPORT FOR HP FAX-700 SERIES VERSION: 01.00 FAX NAME: DATE: FAX NU MBER: TIME: SETTING DES CRIPTIO N SELECTION CURREN T STANDARD NUMBER SETTING SETTING 01 DATE & TIME (SEE HEADING ABOVE) 02 FAX NUMBER & NAME (SEE HEADING ABOVE) 03 FAX RESOLUTION (1 :STANDAR D 2: FINE) 1 1 04 CONTRAST (1:LIGHT 2 :NORM AL 3:DARK) 1 2 05 PHOTO QUAL[...]

  • Page 56

    51 The Automatic Power Failure Report If a power failure happens while documents are stored in memory, the following report is automatically printed when power is restored: POWER FAILURE REPO RT FOR HP FAX-700 SERI ES VERSI ON: 01.00 FAX NAME: DATE: FAX NU MBER: TIME: POWER FA ILURE OCCU RRED FROM: 11-JA N- 94 19:32'51 TO: 11- JAN -94 19:33&ap[...]

  • Page 57

    52 Using the Telephone with the HP FAX-750 Placing and A nswering Calls To get a dial tone, lift the handset from the base. To answer a call, press START .T o hang up, either replace the handset on the base, or press t he switchook. Controlling Ringer V olume The RINGER switch allows you to turn the telephone ringer off, or to set it to high or low[...]

  • Page 58

    53 Using One-T ouch Dialing You can store three telephone numbers, each up to 16 digits, for One-Touch dialing. To store a number, press PROG, enter the number, then press the One-Touch key M1, M2, or M3, to save the number. To dial a stored number, press the One-Touch key. To change a previously stored number, follow the steps above, The new numbe[...]

  • Page 59

    54 Set ringer volume Set Dialin g for Tone or Pulse Turn of f the handset microphone Redial the last number Store One-Touch numbers Dial stored One-Touch numbers EK 39[...]

  • Page 60

    55 Customizing Your H P FAX-700/750 Your HP FAX-700/750 is shipped with settings that conform to the most common forms of usage. You can customize your fax by making changes in the menus to reflect how your phone system and office are set up. To access the settings, press t he Menu button, then enter 6 and press Ente r .N o w use the up arrow and d[...]

  • Page 61

    56 This sample Settings Report shows how your HP FAX-700/750 w as set up w hen shipped from the factory. To print your settings report choose 2: Print Report from the Main Menu, then choose 4: Settings from the Print R eport Menu. SETTINGS REPORT FOR HP FAX-700 SERIES VERSION:01.00 FAX NAME: DATE: FAX NU MBER: TIME: SETTING DES CRIPTIO N SELECTION [...]

  • Page 62

    57 Settings for your telephone system Dialing Method Select the Dialing Method provided by your telephone system. Select Pulse if you have a pulse or rotary system, or Tone if you change to a Tone, or touch system. Reception Mode Select the reception that matches the devices you have connected to your fax. See Managing i ncoming calls for a descrip[...]

  • Page 63

    58 Settings fo r your o ffice Date & Tim e The Date and Time are printed on each fax you send, and on reports. Fax Number & Name The Fax Number and Name you enter are printed on each fax you send, and on reports. Fax Resolution The factory default for Fax Resolution is Standard. You can select Fine if this is the resolution you usually use.[...]

  • Page 64

    59 Header Location The factory default for Header Location is Outside Fax Area. The name and number you enter f or this fax are printed at the top of each fax you send. You can change the location for the header to Inside Fax Area. Paper Size The factory default for Paper Size is Letter (U.S.). Change this to Legal (U.S.), or A4 (Metric), when you [...]

  • Page 65

    60 Taking Care of Your HP FAX-700/750 This information suggests s olutions to common problems. If your HP FAX-700/750 is not operating properly and these suggestions do not solve your problem, try using one of the following support s ervices to obtain assistance. For information by fax, call HP FIRST at (800) 333-1917. HP FIRST provides 24-hour tol[...]

  • Page 66

    61 Changing the paper separator If documents continually feed more than one page at a time, you may need to change the paper separ ator. Follow these instr uctions to change the paper separator. Open the front panel Pry the paper separator assembly out at the notch using your fingers, a coin, or a small screwdriver. Inst all a new paper separator b[...]

  • Page 67

    62 Cleaning the scanner window glass When tran smitted f axes o r copies have lin es o r spots on th em, follo w these instructions to clean the scanner window glas s and scanner plate. Lift the front panel to open it Use a lint-free cloth moistened with water to clean the scanner window glass . Then close the front panel until both top corners sna[...]

  • Page 68

    63 Clearing document and paper jams To clear a document jam: Lift the front panel and remove the jammed document. Then close the cover. Caution: be sure to press both sides of the cover until it snaps closed . To clear a paper jam: Lift and remove the paper delivery tray. Do not attempt t o clear paper fro m the print cartridge area. Remove the jam[...]

  • Page 69

    64 Loading multipage documents to prevent jams When "Reload Document" is displa yed, you may have to follow this procedure if your document contains many pages. Hold the document by the top and bottom edges. Bend it upwards t o fan the bottom edges. Load the document so that the pages are fanned as t hey feed into the in tray.[...]

  • Page 70

    65 Understanding display messages The messages in the foll owing alphabetical list are dis played when problems occur. The meaning of the message is further defin ed in the Mea ning column. The steps you should follow to correct the problem are in the Remedy column. See Avoiding Problems for hints and tips on how to best use your HP FAX. Message Me[...]

  • Page 71

    66 Message Meaning Remedy Load paper There is no paper loaded, or the paper needs to b e straightened and reloaded. Slide the paper tray out , load paper, set the paper guide to the left for letter or legal size paper, or to the rig ht f or A4 size paper. Slide the paper tray closed, then try again. Faxes received while paper is out are received to[...]

  • Page 72

    67 Message Meaning Remedy Replace ink cartridge The print cartridge is out of ink, or ink is not flowing from the cartridge. First, check to see that all pieces of tape are removed from the print cartridge. If the print cartridge is empty, install a new cartridge. If the cartridge is not empty, it could be that it needs cleaning. Use a lint-free cl[...]

  • Page 73

    68 Interpreting error codes When errors occur while you are sending or receiving faxes, an error message is included on t he Last Transaction and Last 32 Transaction reports. The RESULT column of the report contains the word ERROR and an error code is printed t o the right of the message. These codes r eport the following error c onditions. If you [...]

  • Page 74

    69 Avoiding Problems The following hints and tips will help you avoid problems when you use your HP FAX-700/750. Problem Hints and Tips Fax and Copy Problems Copies are miss ing information. If your copi es aren't complete, adjust the print reductio n setting . The factory default for copy reduction is 100%. You can change this to a reduction [...]

  • Page 75

    70 Problem Hints and Tips Telephone and Answering Mac hine Problem s There is no dial tone, I'm unable to dial out. The fax rings, but doesn't receive faxes. Be sure t hat the fax and telephone lines are connected correctly. The fax LINE must connect to the telephone wall jack. Telephones and answering machines must connect to a connectio[...]

  • Page 76

    71 Replacement part numbers ek 8 One-Touch overlay C3530-85010 In tray extender C3530-43056 Top cover assembly C3530-63051 Paper delivery tray C3530-62351 ek-22 Print cartridge 51626A HP FAX-750 telephone C3781-60001 Paper separator C3530-62913 For ordering information, see page 73[...]

  • Page 77

    72 HP FAX-700/750 specifications Paper Type Plain paper Paper Sizes Letter, legal, A4 Print Technology Inkjet Paper Tray Capacity Document Feeder Capacity 100 pages 20 pages (20-lb paper) Maximum Resol ution Send 203 X 196 dpi Receive 203 X 196 dpi Copy 203 X 300 dpi Halftone levels 32 Transmiss ion Speed* 9 seconds per page Memory* 256 KB (12 page[...]

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    73 Identifying and So lving P roblems At Hewlet t-Packard, we do everything we can to make sure that you'll never have to read this page. But if you do have a problem, just follow t he steps in the problem solving process, and you'll soon be faxing again. First Year Warranty Programs HP guarantees the operation of HP FAX facsimiles during[...]

  • Page 79

    74 Whom to call if you're in the United States: The following Customer Resource table provides the Hewlett-Packard organizations to call for various t ypes of product support. Organization Telephone Number Support Provided Hours of O peration Local Support (800) 243-9816 Help in locating n earest HP authorized dealer 24 hours per day 7 days pe[...]

  • Page 80

    75 Whom to call if you're in the United States (continued): Internet (HP ftp site) ftp address: 92.6.71.2 or ftp-boi-external.hp.com Information on products, printer drivers and support for anyone with ftp access to the Internet 24 hours per day 7 days per week Printer drivers by mail (303) 339-7009 Printer dr ivers may be obtained by contacti[...]

  • Page 81

    76 Whom to call if you're in the United States (continued): Post Warranty Support (fee -based support) (900) 555-1500 ($2.50* per minute U.S., charges start only when you connect with a support technician) or (800) 999-1148 ($25.00* fee per call U.S., Visa or MasterCard) *prices subject to change without noti ce Post-war ranty assista nce on p[...]

  • Page 82

    77 Whom to call if you're in Canada: The following Customer Resource table provides the Hewlett-Packard organizations to call for various t ypes of product support. Organization Contact Support Provided Hours of Operati on Local Support (800) 387-3867 Help in lo cating n earest HP authorized dealer 24 hours per day 7 days per week From Toronto[...]

  • Page 83

    78 Internet (HP ftp site) ftp address : 192.6.71.2 or ftp-boi-external.hp.co m Information on products, printer drivers and support for anyone with ftp access to the Internet 24 hours per day 7 days per week HP Canada Customer Support Center Eastern Canada (800) 268-1221 Western C anada (800) 361-9791 Technical Assistance with setup, operati on, re[...]

  • Page 84

    79 Warranty This warranty gives you specifi c legal rights. You may also have other rights whi ch vary from state to state or province to province. One-Year Limited Warranty Hewlett-Packard warrants the HP FAX facsimile against defects in materials and workmanship for a period of one year from receip t by the end u ser. During the warranty period, [...]

  • Page 85

    80 Notice to Users of the U. S. Telephone Network - FCC Requirements This equipment complies with FCC rules , Part 68. On this equipm ent is a label that contains , among other inf ormation, the FCC Registration Number and Ringer Equivalence Number (RE N) for this equipm ent. If requested, provide this inform ation to your telephone company. An F C[...]

  • Page 86

    81 Electromagnetic or Radio Frequency Interference - FCC Requirements This equipment generates and uses radio fr equency energy and may cause interf erence to radio and television reception. Your facsim ile complies with the specifications of Part 15 of the Feder al Communications Commission rules for a Class B digital device. These specifications [...]

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