English dropdown-ico

Grandstream Networks 496 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks 496, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks 496 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks 496. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks 496 should contain:
- informations concerning technical data of Grandstream Networks 496
- name of the manufacturer and a year of construction of the Grandstream Networks 496 item
- rules of operation, control and maintenance of the Grandstream Networks 496 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks 496 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks 496, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks 496.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks 496 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual HandyTone-496 Analog Telephone Adaptor For SW Release Version 1.0.3.44 Grandstream Networks, Inc . www.grandstream.com[...]

  • Page 2

    HandyTone-496 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ............................................................................................................ 5 3 WHAT IS INCLUDED I[...]

  • Page 3

    HandyTone-496 User Manual Grandstream Net works, Inc. 3 8 RESTORE FACTORY DEFAULT SETTING .......................................................... 37 9 GLOSSARY OF TERMS ............................................................................................. 38[...]

  • Page 4

    HandyTone-496 User Manual Grandstream Net works, Inc. 4 1 Welcome Congratulations on becoming an owner of HandyTone -496. You made an excellent choice and w e hope you enjoy all of its capabilities. Grandstream's HandyTone-496 is an a ll-in-one VoIP integrated acce ss device that features superb audio quality, rich functionalities, high level [...]

  • Page 5

    HandyTone-496 User Manual Grandstream Net works, Inc. 5 2 Installation HandyTone-496 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-496 VoIP functionalities are av ailable via regular analog telephones. The following photo illustrates the appearan[...]

  • Page 6

    HandyTone-496 User Manual Grandstream Net works, Inc. 6 HandyTone-496 has two FXS ports. The PHONE1 por t next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP account. This is a key feature of HandyTone- 496. Both ports can make calls concurrently. Following are the steps[...]

  • Page 7

    HandyTone-496 User Manual Grandstream Net works, Inc. 7 3 What is Included in the Package The HandyTone-496 package contains: 1) One HandyTone-496 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with U[...]

  • Page 8

    HandyTone-496 User Manual Grandstream Net works, Inc. 8 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DMZ port forwarding • Device bridge mode support • Supports dual SIP accoun[...]

  • Page 9

    HandyTone-496 User Manual Grandstream Networks, Inc . 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-496. Model HandyTone-496 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 2xFXS Button 1 LED Green and red color Universal Switching Power Adaptor Input: 100-240VAC 50-60 Hz [...]

  • Page 10

    HandyTone-496 User Manual Grandstream Networks, Inc . 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-496 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick browsing and simple configuration. Currently, the voice pr ompt menu and the LED button are designed for FXS port 1 only. To enter this voice prompt me[...]

  • Page 11

    HandyTone-496 User Manual Grandstream Networks, Inc . 11 • Once the button is pressed, it enters the voice pr ompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone is prompted • “*” shifts down to the next menu option • “#” returns to the m[...]

  • Page 12

    HandyTone-496 User Manual Grandstream Networks, Inc . 12 To make a direct IP call, first pick up the anal og phone or turn on the sp eakerphone on the analog phone, then access the voice menu prom pt by dial “***” or press the button on the HandyTone-496, and dials “47” to access the direct IP call menu. User will hear a voice prom pt “Di[...]

  • Page 13

    HandyTone-496 User Manual Grandstream Networks, Inc . 13 A can hold on to the phone and wait for one of the three following behaviors: • A quick confirmation tone (temporarily using the call waitin g indica tion tone) followed by a dial tone. This indicates th e transfer is successful (trans feree has received a 200 OK from transfer target). At t[...]

  • Page 14

    HandyTone-496 User Manual Grandstream Networks, Inc . 14 5.2.6.2 Bellcore Style 3-way Conference Bellcore style 3-way conference is also supported. To do this, user needs to enable “Use Bell-style 3- way Conference” in FXS1 or FXS2 web configuration. Assuming that call party A and B are in convers ation. A wants to bring C in a conference: 1. A[...]

  • Page 15

    HandyTone-496 User Manual Grandstream Networks, Inc . 15 To cancel this Forward, dial “*93” and get the dial tone, then hang up Flash/Hook When in conversation, th is action will switch to the new incoming call if there is a call waitin g indication. When in conversation without an incoming call, this action will switch to a new channel for a n[...]

  • Page 16

    HandyTone-496 User Manual Grandstream Networks, Inc . 16 6 Configuration Guide 6.1 Configuring HandyTone-496 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-496 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu op tion 01 to enable Ha ndyTone-496 to use STATIC IP m ode,[...]

  • Page 17

    HandyTone-496 User Manual Grandstream Networks, Inc . 17 option by accessing the configuration via LAN por t. With the WAN side HTTP access enabled, then get the WAN IP address of the HandyT one-496 through section 5.1 with menu option 02. The HandyTone-496’s Web Configuration page can be accessed by the following URI via WAN port: http://HandyTo[...]

  • Page 18

    HandyTone-496 User Manual Grandstream Networks, Inc . 18 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed for security p rotection) Web Port: 80 (default for HTTP is 80) IP Address: dynamically assigned via DHCP (d efault) or PPPoE (will attempt PPPoE if DHCP f[...]

  • Page 19

    HandyTone-496 User Manual Grandstream Networks, Inc . 19 DHCP IP Leas e Time: 120 (in units of hours, defaul t is 12 0 h ou rs o r 5 day s ) DM Z IP: Port Forwarding: WAN port 0 LAN IP LAN port 0 Pr otocol UDP On ly WAN port 0 LAN IP LAN port 0 Pr otocol UDP On ly WAN port 0 LAN IP LAN port 0 Pr otocol UDP On ly WAN port 0 LAN IP LAN port 0 Pr otoc[...]

  • Page 20

    HandyTone-496 User Manual Grandstream Networks, Inc . 20 DHCP vendor class ID This option is used by clients and servers to exchange vendor-specific information. Default is blank. Time Zone This parameter controls how the displayed date/tim e will be adjusted according to the specified time zone. Daylight Savings Time This param eter controls wheth[...]

  • Page 21

    HandyTone-496 User Manual Grandstream Networks, Inc . 21 PPPoE Service Name This field is optional. If your I SP uses a service name for the PPPoE connection, enter the service na me here. Default is blank. Device Mode To use the device as a router or a bridge. Cloned WAN MAC Address: Allow the user to set a specific MAC address. Set in Hex format [...]

  • Page 22

    HandyTone-496 User Manual Grandstream Networks, Inc . 22 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info. Software Version Program: This is the main software release, its number is always used [...]

  • Page 23

    HandyTone-496 User Manual Grandstream Networks, Inc . 23 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 Admin Password: (purposely n ot displayed f or security pr otection) Home NPA: Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS: 802.1Q/ VLAN Tag 0 802.1p priority valu e 0 (0-7) STUN serv[...]

  • Page 24

    HandyTone-496 User Manual Grandstream Networks, Inc . 24 WAN side http access: No Yes (WAN side access to http se rver will be rejected if set to No) Syslog Server: Syslog Level: NO NE U pdate C anc el R eboot All Rights Reserved Gran dstream Networks, Inc. 2005 Two FXS SIP accounts each has its own configuration page. Their configurations are iden[...]

  • Page 25

    HandyTone-496 User Manual Grandstream Networks, Inc . 25 Send Flash Event: No Yes (Flash will be sent as a DTMF event if set to Yes) Enable Call Fe atures: No Yes (if Yes, Call Forwarding & Call-Wa iting-Disable are supported locally) Use Bell-style 3-way Conference: No Yes (if Yes, *23 will be disabled) Offhook Auto-Dial: (User ID/ex tension t[...]

  • Page 26

    HandyTone-496 User Manual Grandstream Networks, Inc . 26 Special Feat ure: Standar d Distinct Ring Tones: Frequency1 (Hz) Frequency 2(Hz) ON ( x10ms) OFF (x10m s) Alert-info 350 440 0 0 Dial Tone 350 440 10 10 Recall Dial Tone 350 440 10 10 Message Waiting 350 440 10 10 C onfirmation 440 480 200 400 A udible Ringing 480 620 50 50 B usy Tone 480 620[...]

  • Page 27

    HandyTone-496 User Manual Grandstream Networks, Inc . 27 Layer 2 QoS This setting includes two fields. Th e 802.1Q/VLAN Tag contains the value used for layer 2 VLAN tag. Default se tting is blank. And 802.1p priority value contains the value of the priority value. STUN Server STUN server’s IP or FQDN Keep-alive interval This parameter specifies h[...]

  • Page 28

    HandyTone-496 User Manual Grandstream Networks, Inc . 28 Polarity Reversal Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. NTP server This parameter defines the URI or IP address of the NTP server which is used by the HandyTone ATA to display the current date/time. Reply to ICMP on WAN port When this[...]

  • Page 29

    HandyTone-496 User Manual Grandstream Networks, Inc . 29 SIP Server This field contains the URI string or the IP address (a nd port, if different from 5060) of the SIP proxy server. e.g., the following are some valid examples: sip.my-voip-provider.com, or sip:my-com pany-sip-server.com, or 192.168.1.200:5066 Outbound Proxy This field contains the U[...]

  • Page 30

    HandyTone-496 User Manual Grandstream Networks, Inc . 30 Use Random Port This parameter, when set to Yes, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple HandyTone ATAs are behind the same NAT. DTMF Payload Type This parameter sets the payloa d type for DTMF using RFC2833. Send DTMF This par[...]

  • Page 31

    HandyTone-496 User Manual Grandstream Networks, Inc . 31 Preferred Vocoder The HandyTone ATA supports up to 6 diffe rent Vocoder types including G.711 A-/U-law ， G.723.1, G.726, G.729A/B, iLBC. Depending on the product model, some of these Vocoders may not be provided in standard release. Users can configure Vocoders in a preferen ce list that wi[...]

  • Page 32

    HandyTone-496 User Manual Grandstream Networks, Inc . 32 Early Dial This parameter controls whether th e phone will attem pt to send an early INVITE each time a key is pressed when a us er dials a num ber. If set to “Yes”, an INVITE is sent using the dial-numbe r collected thus far; Otherwise, no INVITE is sent until the “(Re-)Dial” butt on[...]

  • Page 33

    HandyTone-496 User Manual Grandstream Networks, Inc . 33 6.2.4 Saving the Configuration Changes Once a change is made, users s hould click on the “Update” button in the Configuration page. The HandyTone-496 will then display the following screen to confirm that the changes have been saved. Grandstream Device Configuration STATUS BASIC SE TTINGS[...]

  • Page 34

    HandyTone-496 User Manual Grandstream Networks, Inc . 34 6.3 Configuration throug h a Central Server Grandstream HandyTone ATAs can be automatically configured from a centr al provisioning system. When HandyTone ATA boot up, it will send TFTP or HTTP request to download configuration file, “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC [...]

  • Page 35

    HandyTone-496 User Manual Grandstream Networks, Inc . 35 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. 7.1 Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware U pgrade and Provisioning upgrade via” fiel[...]

  • Page 36

    HandyTone-496 User Manual Grandstream Networks, Inc . 36 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP serv er path for configuration file. It needs to be set to a valid URL, either in FQDN or IP addres[...]

  • Page 37

    HandyTone-496 User Manual Grandstream Networks, Inc . 37 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps. Grandstream will not take any responsibility if yo u lose all the pa[...]

  • Page 38

    HandyTone-496 User Manual Grandstream Networks, Inc . 38 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic syst[...]

  • Page 39

    HandyTone-496 User Manual Grandstream Networks, Inc . 39 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations. A DECT base station (an RFP, Radio Fixed Part) can transmit all 12 possible accesses (time slots) simultaneously by using different frequencies o r using only one frequ[...]

  • Page 40

    HandyTone-496 User Manual Grandstream Networks, Inc . 40 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company. This makes your PBX the POTS+PSTN for the phone. The FXS Inte[...]

  • Page 41

    HandyTone-496 User Manual Grandstream Networks, Inc . 41 format and compression/translation of the signa l into Internet protoco l (IP ) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end. The terms IP Telephony and Inte rnet Telephony are often used to m ean the same; howev[...]

  • Page 42

    HandyTone-496 User Manual Grandstream Networks, Inc . 42 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network. RTCP Real-time Transport Control Protocol, defined in RFC 3550 , a sister protocol of the Real-time Transport Protocol (RTP), It partn ers RTP in the delivery and pa[...]

  • Page 43

    HandyTone-496 User Manual Grandstream Networks, Inc . 43 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or time-sensitiv e purposes. VAD Voice Activity Detection or Voic[...]