English dropdown-ico

Grandstream Networks GXP-280 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXP-280, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks GXP-280 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXP-280. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks GXP-280 should contain:
- informations concerning technical data of Grandstream Networks GXP-280
- name of the manufacturer and a year of construction of the Grandstream Networks GXP-280 item
- rules of operation, control and maintenance of the Grandstream Networks GXP-280 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXP-280 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXP-280, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXP-280.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks GXP-280 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    Grandstream Networks, Inc. GXP User Manual Page 2 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 TABLE OF CONTENTS GXP USER MANUAL WELCOME.................. ................... ................... ................... .................. ................... ........ ............................ 4 INSTALLATION ...... ................... ...............[...]

  • Page 3

    Grandstream Networks, Inc. GXP User Manual Page 3 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 8: LCD Buttons ........................... ................... ................... ................... ................... ... . ......... 12 Table 9: LCD Icons ................... ................... ............... ................... ...........[...]

  • Page 4

    Grandstream Networks, Inc. GXP User Manual Page 4 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Welcome Your Grandstr eam GXP Series IP pho ne features a ne w sophisticated desig n and is very easy to use. The GXP combines advanced feature function ality with the latest technology to offe r excellent audio quality, ease of use, expandability, and b[...]

  • Page 5

    Grandstream Networks, Inc. GXP User Manual Page 5 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-280 GXP-1200 GXP-2000 G XP-2010 GXP-2020 Main Case Yes Yes Yes Yes Yes Handset Yes Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Yes Power Adaptor Yes Yes Yes Yes Yes Ethernet Cable Yes Yes[...]

  • Page 6

    Grandstream Netw orks, Inc. GXP User Manual Page 6 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 1) One GXP Extension unit 2) One PS2 cable 3) One connection plate 4) One Universal Power Adaptor F IGURE 1: C ONNECTING TH E GXP–2000 AND TH E GXP–E XTENSION GXP–2000 w/GXP–Extension GXP Extension Connecting the GXP–2000 w/GXP–Extension Rev[...]

  • Page 7

    Grandstream Netw orks, Inc. GXP User Manual Page 7 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Figure 2: GXP–2000 In ternal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4 , a 3.5mm to 2.5mm plug converter is required to use a 2.5mm headset. The converter can be purchased at an y electronics store. S AFETY C OMPLIANCES The GXP phon[...]

  • Page 8

    Grandstream Netw orks, Inc. GXP User Manual Page 8 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Product Overview Table 3: GXP Product Models Model Picture Ov erv iew GXP-280 GXP280 is an entry-level SIP phone. It features: y Single line y Three soft keys GXP-1200 GXP1200 is an entry-level SIP p hone. It features: y Two lines y Three soft keys GXP-[...]

  • Page 9

    Grandstream Netw orks, Inc. GXP User Manual Page 9 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 4: GXP Comparis o n Guide Features GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2020 LCD Display 128x32 pixel 128x32 pixe l 130x64 pixe l 240x120 pixel 320x160 pixel Number of Lines 1 2 4 4 6 Programmable Hard Keys No No 7 18 7 Soft Keys 3 3 No 3 4 Exte[...]

  • Page 10

    Grandstream Netw orks, Inc. GXP User Manual Page 10 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP -2020 2.5mm and RJ22 RJ22 2.5mm 2.5mm and RJ22 2.5mm and RJ22 Call Appearance LED Dual color (green/red) GXP-280 GXP-1200 GXP-20 00 GXP-2010 GXP-2020 No 3 11 22 13 Power over Et hernet Built-in auto-sensing: Cisco[...]

  • Page 11

    Grandstream Netw orks, Inc. GXP User Manual Page 11 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 SPEAKERPHONE Yes Yes Yes Yes Yes SEND Yes Yes Yes Yes Yes TRANSFER Yes Yes Yes Yes Yes CONF Yes Yes Yes Yes Yes MUTE Yes Yes Yes Yes Yes DND Yes Yes Yes Yes Yes HEADSET Yes Yes Yes Yes Yes INTERCOM No No No Yes Yes PHONEBOOK No No No Ye s Yes MSG Yes Y[...]

  • Page 12

    Grandstream Netw orks, Inc. GXP User Manual Page 12 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Using the GXP SIP Enterprise Phone G ETTING F AMILIAR WITH THE LCD GXP-2xxx has a dynamic and customizable scr een. The screen displa ys differently depen ding on whether the phone is idle or in use (a ctive screen). Table 8: LCD Buttons Key Button Key[...]

  • Page 13

    Grandstream Netw orks, Inc. GXP User Manual Page 13 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is off ON when the speakerphone is on DND Icon: ON when the “do not di sturb” is activated Activate by pressing MUTE/DEL button once Calls For warded I[...]

  • Page 14

    Grandstream Netw orks, Inc. GXP User Manual Page 14 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 T ABL E 10: GX P K EYPAD B UTTONS Key Button Key Button Definitions LINE BUTTONS Line keys with LED, can be configured to diffe rent SIP profiles TRANSFER TRANSFER key : Transfer an AC TIVE call to an other number CONF Press CONF button to connect Call[...]

  • Page 15

    Grandstream Netw orks, Inc. GXP User Manual Page 15 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 M AKING P HONE C ALLS Handset, Speakerphone and Headset Mode Handset can be to ggled between Speaker and Headset. To switch bet ween Handset and Speaker/Headset, press the H o ok F las h in the handset cradle or press the SPEAKER button. Multiple SIP A[...]

  • Page 16

    Grandstream Netw orks, Inc. GXP User Manual Page 16 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 3. C ALL R ETURN : To call the last phone number that called you r phone. When returning a call, the phone will use the same SIP account as the call was made to. Thus, when returning a call made t o the third SIP account, the phone will use the third S[...]

  • Page 17

    Grandstream Netw orks, Inc. GXP User Manual Page 17 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Note: The multi-functional buttons will function as LINE keys when all LINEs are busy. The LED will flash in red to indic ate an incomi ng call. Pre ss the button t o pick up the ca ll. If any one of the Mu lti Purpose Keys is associated with a call, t[...]

  • Page 18

    Grandstream Netw orks, Inc. GXP User Manual Page 18 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 A NSWERING P HONE C ALLS Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. The correspondin g account LINE flashes red. Answer call by taking Handse t/SPEAKER/Headset off hook o r pressing SPEAKER or by pressing the correspo[...]

  • Page 19

    Grandstream Netw orks, Inc. GXP User Manual Page 19 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 2. Attended (or Supervised) Transfer: Press “L INEx” button to make a call an d automatically place the ACTIVE LINE on HOLD. Once the call is es tablished, press “TRANSFER (or TRNF)” key to transfer the call and ha ng up. NOTE: To transf er cal[...]

  • Page 20

    Grandstream Netw orks, Inc. GXP User Manual Page 20 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 C ALL F EATURES The GXP supports tradi tional and ad vanced te lephony fe atures incl uding caller I D, caller ID w/n ame, call forward/transfer/park/ho ld as well as intercom/paging and BLF. Table 11: GXP Call Features Key Call Features *30 Block Call[...]

  • Page 21

    Grandstream Netw orks, Inc. GXP User Manual Page 21 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Configuration Guide The GXP can be config ured in two ways. Firstly, usin g the Key Pad Configuratio n Menu on the phone; secondl y, through embedded web-configuration menu. C ONFIGURATION V IA K EYPAD To enter the MENU, p ress the round button. Naviga[...]

  • Page 22

    Grandstream Netw orks, Inc. GXP User Manual Page 22 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Configure Press Menu butto n to display the configuration selections: • Network. To enable/disabl e DHCP. To setup IP-address, Net ma sk and Gateway address • SIP To change SIP-se rver settings fo r primary account. • Upgrade In this menu setting[...]

  • Page 23

    Grandstream Netw orks, Inc. GXP User Manual Page 23 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Reboot Exit MENU Answered Calls Dialed Calls Missed Calls Back Call History Back Clear All Any of previous men[...]

  • Page 24

    Grandstream Netw orks, Inc. GXP User Manual Page 24 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to HTTP/HTTPS GET/POST r equests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE or Mozill a Firefox. Access the Web Config[...]

  • Page 25

    Grandstream Netw orks, Inc. GXP User Manual Page 25 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Table 13: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP Product Model This field contains the product model information. Part Number This field contains the product part nu[...]

  • Page 26

    Grandstream Netw orks, Inc. GXP User Manual Page 26 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 LCD B ackli ght Al ways On Turn on LC backlight at all times. Defa ult is No. This option ap plies to GXP- 1200/GXP-2000 only. Time Display Forma t LCD time displa y in 12 hour o r 24 hour format Date Display Format Choose one of the following form ats[...]

  • Page 27

    Grandstream Netw orks, Inc. GXP User Manual Page 27 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Disable Missed Call Backlight Default is No. By default, LCD backlight will lit whenever there is a missed call. Not for GX P280. HEADSET Key Mode Set Default mod e or choose To ggle Headset/Speaker. Not for GXP200 0 Advanced User configur ation includ[...]

  • Page 28

    Grandstream Netw orks, Inc. GXP User Manual Page 28 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Voice Frames per TX This field contains the number of v oice frames to be transmit ted in a sing le Ethernet packet (be advised the IS limit is based on the maximum size of Ethernet packet is 1500 byte (or 120kbps)). When setting this value, be a ware [...]

  • Page 29

    Grandstream Netw orks, Inc. GXP User Manual Page 29 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 STUN Server IP address or Domain na me of the STUN se rver. STUN resolution result w ill display in the STATUS page of the Web UI. Firmware Upgrade and Provis ioning Default me thod is HTTP. Firmware upgrad e may tak e up to 10 minut es depend ing on n[...]

  • Page 30

    Grandstream Netw orks, Inc. GXP User Manual Page 30 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Idle Screen XML Download Enable XML Idle Screen download via TFTP or HTTP. Define XML server path. XML Application Enter server path for XML application. This option applies to GXP-2020 only. Offhook Auto Dial To configu re a User ID /extension to dial[...]

  • Page 31

    Grandstream Netw orks, Inc. GXP User Manual Page 31 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Call Progres s Tones Using these settings, users can configure ring or tone frequ encies based on parameters from local telecom. By defau lt, they are set to North Ame rican standard. Frequen cies should be configure d with know n values to avoid unc o[...]

  • Page 32

    Grandstream Netw orks, Inc. GXP User Manual Page 32 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Headset R X gain (dB) Increases the selected headset’s (2.5mm or RJ22) RX gain by + or – 6dB. Default is 0dB Display Language Allows user to choose preferre d display language in web UI and key pad UI. The user can only load one secondary language [...]

  • Page 33

    Grandstream Netw orks, Inc. GXP User Manual Page 33 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Local SIP Port This parameter define s the local SIP port used to listen and tra nsmit. The default value for Account 1 is 5060. It is 5062, 506 4, 5066 for Account 2, Account 3 and Account 4 respectively. SIP Registration Failure Retry Wait Time Retry[...]

  • Page 34

    Grandstream Netw orks, Inc. GXP User Manual Page 34 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Session Expiration The SIP Session Timer extension e nables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. On ce the session interval expires, if there is no re fresh via a UPDATE or re-INVITE message, the sess[...]

  • Page 35

    Grandstream Netw orks, Inc. GXP User Manual Page 35 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Allow Auto Answer by Call-Info If the Call-Info header contains an swer-after=0, the call be ans wered automatically (so called paging mode). Turn off speaker on remote disconnect When BYE is r eceived, the phone will turn off its speaker automa ticall[...]

  • Page 36

    Grandstream Netw orks, Inc. GXP User Manual Page 36 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in th e ADVANCED SETTINGS configuration page . F IRMWARE U PGRADE T HROUGH TFTP/HTTP To upgrade via[...]

  • Page 37

    Grandstream Netw orks, Inc. GXP User Manual Page 37 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Instructions for local TFTP Upgrade: 1. Unzip the file and put all of them u nder the root directory of the TFTP server. 2. The PC running the TFTP ser ver and the GXP should be in the same LAN segment. 3. Go to File -> Configu re -> Security to [...]

  • Page 38

    Grandstream Netw orks, Inc. GXP User Manual Page 38 of 38 Firmware 1.1.6.44 Last Updated: 12/2008 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the pho ne. Please backup or print all the settings be fore you restoring factory default se ttings. Grand stream is not respons[...]