Elo TouchSystems 1522L manual

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Table of contents for the manual

  • Page 1

    Elo T ouchmonitor User Guide For 15” LCD Desktop 1522L-XXWB Series Revision A[...]

  • Page 2

    Elo T ouchmonitor User Guide 15 " LCD De s ktop 1522L-XX WB Series Revision A P/N E212991 Elo T ouchSyste ms 1-800-ELOTOUCH www.elotouch.com[...]

  • Page 3

    Copyright © 2007 T yco Electronics Corporation. All Rights Reserved. No part of this publication may be reproduced, tra nsmitted, tra nscribed, stored in a retrieval system, or tra nslated into a ny la nguage or computer la nguage, in a ny form or by a ny mea ns, including, but not li mited to, electronic, magnetic, optical, che mical, ma nual, or[...]

  • Page 4

    Chapter 1 Introduction 1 Product Description ................................................. 1 Detailed LCD Display Performance Requirements .......................................................... 2 Credit Card Reader ........................................... 2 External 12 VDC Power Supply ........................ 3 Chapter 2 Installation a [...]

  • Page 5

    Appendix C T echnical Specif ication s 33 Touchmonitor Specifications ......................... 34 IntelliTouch Touchscreen Specifications ................................................ 35 Infrared Touchscreen Specifications ............ 36 Acoustic Pulse Recognition Specifications ... 37 AccuTouch Touchmonitor Specifications ...... 38 Surface Ca[...]

  • Page 6

    [...]

  • Page 7

    C H A P T E R 1 I NTRODUCTION Product Description The 1522L is a retail terminal designed to pre sent information to the operator a nd the customer . The 1522L is available in USB only . The 1522L functionally consists of a 15. 0” LCD main display with a touchscreen, a n optional magnetic stri pe rea der (MSR), a n d a two port USB Hub . The main[...]

  • Page 8

    M agnetic Stripe Re ader There is a USB MSR kit, which is sold separately . The USB version MSR is availa ble in Keyboard emulation or HID. The MSR rea ds all three stripes on a sta ndard credit card or driver’s license. Reference Sta ndards-Conform to International Sta ndards Orga nization, America n National Sta ndards Applicable Sta ndards Ins[...]

  • Page 9

    1-3 External Power Supply The 1522L shall be powered by a universal AC power source or 12 V DC from external power source. The power supply shall provide the f ollowing ca pa bility: AC power: Input voltage 85 to 265 V a c Input frequency 47 to 63Hz DC power: Input voltage 12 V dc Input line a nd loa d regulation +/-2%[...]

  • Page 10

    1-4 Elo T ouchmonitor User Guide[...]

  • Page 11

    C H A P T E R 2 I NST ALLA TION AND S ETUP This cha pter discusse s how to install your LCD touchmonitor a nd how to install Elo T ouchSystems driver software. Unpacking Y our T ouchmonitor Check that the following ite ms are pre sent a nd in good condition: T ouchmonitor USB Ca ble Europea n Power Ca ble V ideo Ca ble Speaker Ca ble Power Ca ble U[...]

  • Page 12

    2-6 Elo T ouchmonitor User Guide Product Overview Front View Re ar View[...]

  • Page 13

    Side View Ba se Bottom View 2-7[...]

  • Page 14

    Kensington TM Lock The Kensington TM lock is a security device that help to prevent theft. T o find out more a bout this security device, go to http:// www.kensington.com. 2-8 Elo T ouchmonitor User Guide[...]

  • Page 15

    USB Interface Connection Y our touchmonitor comes with only one touchscreen USB connector ca ble. (For W in- dows 2000, Me, a nd XP systems only .) T o set up the display , plea se refer to the f ollowing figures a nd procedures: Remove the Ca ble Cover The ca bles are connected at the back of the monitor . ca ble cover T o re move the cover , gras[...]

  • Page 16

    The following illustrations guide you step by ste p in connecting your touchmonitor using a USB ca ble connection. Power cord Connect one end of the power cord to the monitor a nd the other end to wall. Connect the power ca ble to the power port in the monitor . C AUTION Before connecting the ca bles to your touchmonitor and PC, be sure that the co[...]

  • Page 17

    2-1 1 Speaker ca ble Connect one end of the speaker ca ble to the speaker port in the computer a nd the other end to the port in the monitor. V ideo ca ble Connect one end of the video ca ble to the rear side of computer a nd the other to the LCD monitor . T ighten by turning the two thumb screws clockwise to ensure proper grounding.[...]

  • Page 18

    Replace the Cable Cover Ca ble cover lip ca bles When you have atta ched all the ca bles to the monitor , gently bring all the ca ble s toward the sta nd so they fit under the cover lip. Sna p the Ca ble cover in place over the connections. USB ca ble Connect one end of the USB ca ble to the rear side of the computer a nd the other to the LCD monit[...]

  • Page 19

    2-13 Optimizing the LCD Display T o ensure the LCD display works well with your computer , configure the display mode of your gra phic card to make it less tha n or equal to 1024 x 768 resolution, a nd make sure the timing of the display mode is compatible with the LCD display . Refer to Appendix A for more inf ormation about re solution. Compatibl[...]

  • Page 20

    Convert MSR from HID to keyboard e mulation MSR Conversion: Get progra m @ http://www .magtek.com/support/software/demo_progra ms/ usb_swi pe_insert_rea der .a sp From the CD, select T ouch Monitor Peri pherals. Select the ET1529 HID-KB Conver - sion folder , a nd follow the instructions in the folder . 1. T o convert from HID to Keyboard Emulation[...]

  • Page 21

    2-15 1.6 Swi pe test card. 1.7 Close Rea d Cards dialog. 1.8 Click on Send Comma nd. The f ollowing di alog box will a ppear 1.9 T o send Inquiry MSR type 1.10 T ype 00 10 into area under the hea ding Me ssage (Hex) 1.11 Then click on Send Message.[...]

  • Page 22

    1.12 The DA T A=00 mea ns it’s USB HID. 1.13 Switch to Keyboard Emulation 1.14 T ype 01 10 01 into area under the hea ding Message (Hex) 1.15 Then click on Send Message. 1.16 Send inquiry MSR type 1.17 T ype 00 10 into area under the hea ding Message (Hex) 1.18 Then click on Send Message. 1.19 The DA T A=01 mea ns its USB Keyboard Emulation. 1.20[...]

  • Page 23

    2-17 1.22 Then click on Send Message. 1.23 Double click on The KB MSR T est icon in the de sktop a nd slide the test c card. The following icon will a ppear 1.24 Done.[...]

  • Page 24

    Installing the T ouch Driver Software Elo T ouchSystems provides driver software that allows your touchmonitor to work with your computer . Drivers are located on the enclosed CD-ROM f or the following operat- ing systems: • W indows XP • W indows 2000 • W indows Me • W indows 98 • W indows 95 • W indows NT 4.0 • CE 2.x, 3.0, 4x • W[...]

  • Page 25

    2-19 Installing the USB T ouch Driver In stalling the USB T ouch Driver for Windows XP , W indows 2000, Me a nd 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If W indows XP , W indows 2000,W indows 98, or W indows Me starts the Add New Hardware W izard: 2 Choose Next . Select “Search for the be st driver f or your device (recommen[...]

  • Page 26

    2-20 Elo T ouchmonitor User Guide[...]

  • Page 27

    C H A P T E R 3 O PERA TION About T ouchmonitor Adjustments Y our touchmonitor will unlikely require a djustment. V ari ations in video output a nd a pplication may require a djustments to your touchmonitor to opti mize the quality of the display . For best performa nce, your touchmonitor should be operating in its native resolution, which is 1024 [...]

  • Page 28

    5 4 3 2 1 LCD Function Key Controls Function 1 Power Switch T urns the display system power on or off . 2 Select Displays the OSD menus on the screen a nd used to input the OSD control options on the screen. 3 Adjusts the decrea sing value of the selected OSD control option. 4 Adjusts the increa sing value of the selected OSD control option. 5 Menu[...]

  • Page 29

    Controls and Adjustment OSD Lock/Unlock Y ou are a ble to lock a nd unlock the OSD feature. The monitor is shi pped in the unlocked position. T o lock the OSD: 1 Press the Menu button a nd button si multa neously for 2 seconds. A window will a ppear displaying “OSD U nlock”. Continue to hold the buttons down f or a nother 2 seconds a nd the win[...]

  • Page 30

    OSD Control Options Brightne ss • Ba ckground lumina nce of the LCD pa nel is a djusted. Contra st • Adjusts the contra st or the values of color gain (red, green or blue). Sharp ness • The sharpne ss ca n be a djusta ble. Pha se • Adjusts the pha se of the dot clock. Auto Adjust • Clock system auto a djustment (under 5 seconds). OSD Left[...]

  • Page 31

    Power-Save (No In put) • The LCD pa nel background is cut when there is no signal input (AC line power consumption of 4w or less). Power LED Display & Power Saving General Power Saving Mode When the power switch is on , this LED light is green. The LED indicates the dif ferent power status with altered LED colors when the monitor operates in [...]

  • Page 32

    CAUTION In order to protect the LCD, be sure to hold the ba se when adjusting the LCD, a nd ta ke care not to touch the screen. 3-26 Elo T ouchmonitor User Guide Tilt 15 o from vertical Tilt 30 o from vertical[...]

  • Page 33

    C H A P T E R 4 T ROUBLESHOOTING If you are experiencing trouble with your touchmonitor , refer to the f ollowing ta ble. If the problem persists, plea se conta ct your local dealer or our service center . Elo T echni- cal Support numbers are listed on the la st page of this ma nual. Solutions to Common Problems Pr oble m Sugge stion(s) The monitor[...]

  • Page 34

    4-28 Elo T ouchmonitor User Guide[...]

  • Page 35

    C H A P T E R A N A TIVE R ESOLUTION The native resolution of a monitor is the resolution level at which the LCD pa nel is designed to perf orm be st. For the Elo LCD touchmonitor , the native resolution is 1024 x 768 for the 15” size. In almost all ca ses, screen i mage s look be st when viewed at the ir native resolution. Y ou ca n lower the re[...]

  • Page 36

    As a n exa mple, a SV GA resolution LCD pa nel ha s 800 pixels horizontally by 600 pixels vertically . Input video is also repre sented by the sa me terms. XGA input video ha s a format of 1024 pixels horizontally by 768 pixels vertically . When the input pixels con- tained in the video input format match the native resolution of the pa nel, there [...]

  • Page 37

    C H A P T E R B T OUCHMONIT OR S AFETY This ma nual contains information that is i mporta nt f or the proper setup a nd maintena nce of your touchmonitor . Before setting up a nd powering on your new touchmonitor , read through this ma nual, especi ally Cha pter 2 (Installation a nd Setup), a nd Chapter 3 (Operation). 1 T o reduce the risk of elect[...]

  • Page 38

    Care and Handling of Y our T ouchmonitor The following ti ps will help keep your Elo touchmonitor functioning at the opti mal level. • T o avoid risk of electric shock, do not disa sse mble the brick supply or display unit ca binet. The unit is not user servicea ble. Re m e mber to unplug the display unit from the power outlet before clea ning. ?[...]

  • Page 39

    C H A P T E R C T ECHNICAL S PECIFICA TIONS Display Modes Y our Elo touchmonitor is compatible with the following sta ndard video modes: Ite m Resolution T ype H. Sca n(KHz) V . Sc a n(Hz) Pol. 1 640 x 350 V GA 31.469 70.087 + / 2 720 x 400 V GA 31.469 70.087 - / + 3 640 x 480 V GA 31.469 59.940 - / 4 640 x 480 VESA72 37.861 72.809 -/ 5 640 x 480 V[...]

  • Page 40

    T ouchmonitor Specifications Model 1522L LCD Display 15.0” TFT Active Matrix Pa nel Display Size 304.1(H) x 228(V) mm Pixel Pitch 0.297(H) x 0.297(V) mm Display Mode V GA 640 x 350 (70 Hz) V GA 720 x 400 (70 Hz) V GA 640 x 480 (60 / 72 / 75 Hz) SV GA 800 x 600 (56 / 60 / 72 / 75Hz) XGA 1024 x 768 (60 / 70 / 75Hz) Native XGA 1024 x 768 Contrast Ra[...]

  • Page 41

    IntelliT ouch T ouchscreen Specification s Mecha nical Positional Accuracy Sta ndard devi ation of error is less tha n 0.080 in. (2.03 mm). Equates to le ss tha n ±1%. T ouchpoint Density More tha n 100,000 touchpoints/in2 (15,500 touchpoints/cm2). T ouch Activation Force T ypically less tha n 3 ounces (85 gra ms). Surfa ce Durability Surfa ce dur[...]

  • Page 42

    CarrollT ouch Infrared T ouchscreen Specif ication s Mecha nical Input Method Finger or gloved ha nd a ctivation Electrical Positional Accura cy T ypical centroid a ccuracy: 2 mm with 1 mm ST D error Resolution T ouchpoint density is ba sed on controller resolution of 4096 x 4096 T ouch Activation For ce No mini mum touch a ctivation f orce is requ[...]

  • Page 43

    Acoustic Pulse Recognition Specif ications Mecha nical Input Method Finger , finger nail, gloved ha nd, or stylus activation Electrical Position Accuracy 1% max. error Resolution Accura cy T ouchpoint density is ba sed on controller resolution of 4096 x 4096 T ouch Activation Force T ypically 2 to 3 ounces (55 to 85 gra ms) Controller Board: USB 1.[...]

  • Page 44

    AccuT ouch T ouchmonitor Specif ications Mecha nical Construction T op: Polyester with outside hard-surfa ce coating with clear or a ntiglare finish. Inside: T ra nsparent conductive coating. Bottom: Glass substrate with unif orm resistive coating. T op a nd bottom layers separated by Elo-patented separator dots. Positional Accura cy Sta ndard devi[...]

  • Page 45

    Surfa ce Ca pa citive T ouchscreen Specification s Mecha nical Input method Finger Gla ss Thickne ss 0.1 18" / 3.0 mm nominal. (Gla ss only , not including tape, wires a nd/or solder if used) Electrical Positional Accuracy Re ported touch coordinates are within 1.5% of true position (ba sed on viewing area di mensions) Resolution T ouchpoint d[...]

  • Page 46

    C-40 Elo T ouchmonitor User Guide 15” LCD T ouchmonitor(1522L-XXXB-1-XX-G) Dimensions[...]

  • Page 47

    REGULA TOR Y INFORMA TION I. Electrical Safety Information: A) Compli a nce is required with respect to the voltage, frequency , a nd current require- ments indicated on the ma nufa cturer’s la bel. Connection to a dif ferent power source tha n those specified herein will likely re sult in i mproper operation, da mage to the equi p- ment or pose [...]

  • Page 48

    This Information T echnology Equipment (ITE) is required to have a CE M ark on the ma nufa cturer’s label which mea ns that the equi pment ha s been tested to the following Directive s a nd Sta ndards: This equi pment ha s been tested to the requirements f or the CE M ark a s required by EMC Directive 89/336/EEC indicated in Europea n Sta ndard E[...]

  • Page 49

    43 "The a pplication of this monitor is re stricted to speci al controlled luminous screen surfa ce trend to reflect a nnoying light of la mps a nd sunlight. T o avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compli a nce with Reflection Cla ss III according to ISO[...]

  • Page 50

    44 Elo T ouchmonitor User Guide[...]

  • Page 51

    W ARRANTY Except a s otherwise stated herein or in a n order a cknowledgment delivered to Buyer, Seller warra nts to Buyer that the Product shall be free of defects in materi als a nd workma nshi p. W ith the exception of the negoti ated warra nty periods; the warra nty for the touchmonitor a nd components of the product is 3 years. Seller makes no[...]

  • Page 52

    THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF W ARRANTY . EXCEPT FOR THE EXPRESS W ARRANTY SET FOR TH ABOVE, SELLER G RANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY ST A TUTE OR OTHER WISE, REGAR DING THE PRODUCTS, THEIR FIT NESS FOR ANY PURPOSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHER W[...]

  • Page 53

    Numerics 15.0" LCD T ouchmonitor (1522L-XXWB-1-XX-G) Dimensions, 44 A About T ouchmonitor Adjustments, 21 Acoustic Pulse Recognition Specifications, 37 Auto Adjust, 24 B Ba se Bottom Vi ew , 7 Brightness, 24 C Care and Ha ndling of Y our T ouchmonitor , 32 Chemical Re sista nce, IntelliT ouch, 35 Clea ning Y our T ouchmonitor , 32 Clock, 24 Co[...]

  • Page 54

    N Native Resolution, 29 O Optical, Acoustic Pulse Recognition, 37 Optical, Infrared T ouchscreen, 36 Optical, IntelliT ouch, 35 Optimizing the LCD Display , 14 OSD Control Options, 24 OSD Left/Right, 24 OSD Lock/Unlock, 23 OSD Menu Functions, 23 OSD Position, 24 OSD Ti meout, 24 OSD Up/Down, 24 P Pha se, 24 Positional Accura cy , Acoustic Pulse Re [...]

  • Page 55

    © 2007 Elo T ouchSystems Inc. Printed in USA Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com[...]