Elo TouchSystems 1847L manual

Elo Entuitiv e T ouchmonitor User Guide F or 18.1" LCD Modular Kiosk T ouchmonitors 1847L Ser ies Re vision A[...]

El o Entuitive T ouchm o ni t or Use r Guide 18.1 " LCD Modular Kiosk T o uc hmonit or 1847L S eries Revi sion A P/N 00 85 66 Elo T ouchSystems, Inc. 1-8 00 -ELO TO UC H www .elotouch. c om[...]

iii Co pyri g ht © 2003 Elo T ou c h S ystems Inc. All Ri g hts Reserved . No part of t h is pub lica tion may be re produ ced, t ran smitt ed, t ran scrib ed, st ored in a r e trie val sy ste m, o r t rans lat ed i n t o an y la ngu age or co mputer lan gua ge, i n a n y form o r b y any mean s, in cludi ng , b ut no t limite d to , e le c tro n [...]

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v T a b le of Contents Chapter 1 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Y our T ouchmonitor . . . . . . . . . . . 3 Product Overview . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . . . . . . . . . 4 . . . . . . . [...]

1- 1 C HAPTER 1 C HAP T ER 1 I N T R ODUC TION Congr atula tions on your purc ha s e of an Elo TouchSyst e ms Entuit ive t ouchmoni tor. Your new touc hm on itor combine s the re liable perf ormance of E lo’s t ouch t e chnolo gy wi th the late st advances in LCD displ a y design . This com bination of featur e s cr e ates a natur al flo w of i n[...]

1- 2 Elo Entuitive Touchmon i to r User Guide • Au to adj ustm ent cap a bi lity • Hi gh q ua lity f ull scree n re-s ca l ing • Multi lingu a l OSD menus in s i x l a nguages: English, Fr e nch, Ger m an, Spa nish, Italian and Japanes e • Ser ia l or U S B touc h i n te rfac e (U SB r equ ir es Windows 98, 200 0, M e and XP. ) • P ate nt[...]

2- 3 C HAPTER 2 C HAPTER 2 I NSTA LLATIO N AND S ETUP T his c hapt er discusse s how to install your LCD touchmonito r and h ow t o i nstall E lo To uc hSyst e ms d river software. U npac king Y o ur T o uc hm on itor Check tha t the foll owing 10 ite m s a re pre sent and in good condit ion: LCD Displa y European monitor pow er cable Monitor pow e[...]

Product Ov er view Main Unit 18 4 7L with optional bezel for front mounting 1847L Rear-Mount Rear View 18 4 7L with front mount 1847L Bottom Vie w (1847L shown) 2-4 Elo Entuitiv e Tou chmoni to r Us er Guide[...]

A t tachi n g th e L-Br ackets Depe nding on your mount ing sc heme, u se the L-b rack e ts or th e VE SA 7 5/100mm s tanda r d holes lo c ate d on the bac k of the kios k monit or or t he 5.5 diameter holes (only on rear mount). See page 15 for VESA m ounti ng infor m ation. N OT E : Y ou will need a screwdr i ve r to atta ch the L-br acke t s. Yo[...]

TO P TOP 1847L Option 1 Panel Cut Outs 2-6 Elo Entuitiv e Tou chmoni to r Us er Guide[...]

TO P 1847L Option 2 2- 7[...]

1847L Option 3 TOP 2-8 Elo Entuitiv e Tou chmoni to r Us er Guide[...]

TOP 1847L with 819602-000 Option 1 2- 9[...]

To p 1847L with 819602-000 Option 2 2-10 Elo Entuitiv e Tou chmoni to r Us er G uide[...]

Touch Interface Connection Your touc hmo ni tor com es wi th on e of th e follo w in g t ou ch sc re en c onne ctor cables : Se ria l (R S-23 2) cable or USB c ab le. ( For W i nd o w s 9 8, 2000 , M e and XP sy st ems only . ) T o s e t up this disp la y , pl eas e ref er to t he fol lo w ing f igu re s an d proc ed ure s: Serial or USB Connection[...]

S TEP 1- Conn ect in g the V i deo Cab l e or 24-pin D VI-D cable • Con ne ct the 15 -pin vi de o ca ble (th e fer ri te bea d end) t o t h e vid eo port on y our PC. • Con ne ct the ot he r end of the vi de o ca ble to th e video conn ect or on yo ur tou ch m o n it o r . • Sec ur e the ca ble to your to uc hm onit or and P C by tur nin g t [...]

S T EP 2- Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Con ne ct th e ma le en d of the cab le to t he seri al touch sc r een co nn ec tor on yo ur • Sec ur e the ca ble to your to uc hm onit or and P C by tur ning the scre w s on the conn ect or. PC, or conn[...]

S T E P 3-C o nn e cti n g t h e OSD Remote C a bl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. 2-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e OSD Remote CONNECTIONS ON UNDERSIDE[...]

S TEP 4- Conn ect in g the P o w er C able Depe nd in g on wh er e you li v e, yo u w ill us e eithe r th e Eu rope an or US /Ca na dia n po w e r c ab le . • Con ne ct t he fem al e end o f the po we r c able to the • N OT E : T o p rot e ct y ou r equ ipme nt agai nst r isk o f d am age from ele ctr ica l sur g es in the pow er line, plug the[...]

Optimizing the LCD Display T o ensur e t he LC D disp lay works well with your compute r , confi gur e the d isplay mode of your gr a phic card to make it less tha n or equa l to 1024 x 768 re solu tion, a nd make sur e the t im i ng of the di splay mode is compati ble with the L C D d isplay. Re fer t o Appe ndix A for more info r mat ion a bout r[...]

VE SA Mo un tin g Inte rfa ce Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. 2 -17 T he followi ng com pa nies provid e VES A m oun ting devices compati ble wi th y our to uc hmonit or : Er gotr on 80 0-888- 845 8 65 1-681- 760 0 www.er g otro n . c o m I nn ovati ve Off ice P[...]

In stalling the Dr iver S oftw are E lo To uc hSyst e ms p rovide s driv er software t hat all ows your tou c hmonito r to wo r k with your comput e r. Drivers are l oc ate d o n the enc losed CD- R OM fo r the fol lowing operat ing systems : • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4.0 Addi[...]

In st al li ng th e Se r ia l T ou c h D r i ver I ns ta llin g t he S eri al T ou ch Driv er fo r Wi nd o w s XP, Windows 2000, Me, 95/ 98 an d N T 4. 0 N OT E : F or Win dows 2000 and NT 4.0 y ou mus t ha v e admi ni s t rat or ac ces s right s t o i nst al l the dr i v e r . 1 Ins e rt the Elo CD-ROM in your com puter’s CD-ROM dri ve . 2 If th[...]

I ns ta llin g t he S eri al T ou ch Driv er fo r M S- DO S an d W i ndow s 3.1 Yo u must have a DOS mo use dr iver ( M OUSE.COM) i nstall e d for your m ouse i f you wish to contin ue using your mouse along with your touchmoni tor in DOS . T o in stall Windows 3. x a n d MS-DOS from Win dows 9 5/98, f ollow t he d irecti ons b e low: 1 Ins e rt th[...]

In st al li ng th e US B T o uch Dr i ve r In st al li ng th e US B T o uch Dri v e r f o r Wind o w s XP, Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your com puter’s CD-ROM dri ve . If W i ndows 98, Windows Me or Windows 2000 starts the Add New Hard w ar e W i z ard : 2 Choose Ne xt . S elect “Sea r ch f o r the b e st driver for yo[...]

2-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e[...]

3-2 3 C HAPTER 3 C HAPTER 3 O PERA TI ON Abo ut T o uc hm on i t or Ad j us t me n ts Yo ur touchmonito r wil l u nlikely requir e adjust m ent. Var iations in vi deo out put and a pplica tion m ay requi r e adj ustments to your tou c hmonit or to opti m ize th e q ua l ity of t he displa y. For be st p erfo r ma nc e, your touchmon itor should be [...]

3-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt r o l Funct ion ME N U Me n u D i sp l ay / Ex i t s t he OS D me n u s . Br i ght n e ss/ Pl us / Cl oc kw i se 1.A dj us t br i ght ne s s of t he OS D. 2. I nc r eas e va l ue of t he ad j us t me n t i t em . 3. Se l ect i t em cl oc k w i se . Mi nu[...]

OSD Men u Function 3-25 Function Symbol P r o c e s s YUV ? ? CONTRAS T Contrast Controls the picture contrast 500 K, 7500 K, 9300 K) P ress the OSD button Up or Down or set color values individually using the "USER" option . To define the color values individually, select the "USER" option . You can switch between the setting o[...]

3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TONE Adjusts the color so faces appear natural. YUV ? ? I nformation Displays the current graphics mode. DSUB Analog/ Select the connection for the display: DSUB Analog (15-pin connect[...]

4-2 7 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TI NG If you are exp er ie nci ng t ro uble w i th y our touc hmonitor , r ef er t o the follo w i ng t a b le . If the probl em per sist s, plea se conta ct your local de a ler o r our s e rvice cent er. Sol ut i o ns t o Com mon Probl e ms Problem Sug gest io n(s) No im ag e appea rs o n s creen . Chec k [...]

4 - 2 8 Elo Entuitive Tou chm on itor Us er Guide I m a ge ha s ver t i ca l fli cke ring l in e bars. Use “ Ph a s e ” t o make a n adj ust men t. Chec k and reco nfigu re the di sp lay mo de of the v ert ical re fr esh ra te of y our gr aph ic car d t o mak e it co mpat ib le w i t h the L CD d isp la y. I m a ge i s unsta ble and f li ckeri [...]

A-29 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native r esol ution of a monitor is th e reso lution level a t whi c h the LCD p a nel is de signed to perfor m best. F or the Elo LCD touchmonitor , the native re solu tion is 1280 x 1024 for the SXGA-18 .1 inc h s ize. In al m ost all c a s es, sc r een image s l ook be st when vie we d at th[...]

A - 3 0 Elo Entuitive Touchmonit o r U ser Guide As an exampl e , a SVGA r esol ution LCD pane l ha s 800 pixels horiz ont a l ly b y 6 00 pi xels verti c all y. Input vide o is a lso repr e s e nt e d by the sam e terms. XGA i nput video ha s a form at of 1024 pixe ls horiz ontally by 768 pixels ve r t ically. When the i nput pixels c ontained in [...]

B-31 A PPENDIX B C HAP TE R 4 T O U C HMONI TOR S AF E T Y T his m anua l cont ains inf or mat ion that is import a nt for t he proper setup a nd ma intena nc e of your touc hm on itor. Be for e setti ng u p and powe ri ng on your ne w t ouchmoni tor, read t hrough this manua l, e specia ll y Chap te r 2 (I nstalla ti on), a nd Cha pter 3 ( O p e r[...]

B - 3 2 Elo Entuitiv e Touchmonitor U ser Guide C a re an d Ha nd ling o f Y o ur T ouc hm o nitor T he followi ng t ips will help ke e p your Elo Entuit ive touch m onit or func tion ing at the optimal l evel. • T o avoid risk of e lectr ic sho ck, d o not disa ssemble the br ick supply or d isplay unit cabine t. The unit is not use r ser viceab[...]

C- 33 A PPENDIX C C HAP T E R 4 T EC H N ICA L S PE CIFI CAT I ONS Co m p atib le Video Mo des Y ou r El o Ent uit i v e touc hm onito r is co mp a tible wi th t he f ol l ow i ng st an d a r d vi de o mo d e s : Mode Resolution H. Frequency(kHz) V . Frequency(Hz) VESA 800 x 600 35,160 56 VESA 800 x 600 37,880 60 VESA 800 x 600 46,880 75 VESA 800 x[...]

C - 3 4 Elo Entuitiv e Tou chmoni to r U ser Guid e T o uc hm o nitor Sp ecificat i o ns Ta b l e C . 1 18 . 1" L C D T ouc hm oni t or ( E T 1847L - XXW B - 1) S p e c i f i cat i on s Displa y Typ e Ac tive mat rix, t hin fi l m trans isto r ( TFT) , liqu id c rys ta l disp lay Siz e 1 8.1- i n ch di ag o na l 359.040 x 287.232 mm usef ul s [...]

C-35 Ta b l e C . 2 In telliTo u ch Tou chmo nitor Specific ations M ec hanical Position a l Accuracy S tandar d devia ti on of err or i s les s tha n 0.080 i n. (2. 03 mm). E qu a te s to le s s th an ± 1%. T ouch poi nt D e ns it y Mor e than 10 0,000 t ouch point s/ in 2 (15, 50 0 tou chp oints /cm 2 ). To u ch A c t iv at i o n Force Ty pical [...]

C - 3 6 Elo Entu itive Touch m on i to r Us er G uide Environmental Chemica l Resist ance Th e ac tive ar ea of th e tou chscr een is r esi st an t to a ll che m ica ls t ha t do no t affe ct gl ass, such as: Ac et one To luene Met hy l ethyl ket one I so pro pyl alc oho l Met hy l alcoh ol Et hy l ac etat e A m m o ni a- b as ed gl as s cl ea n er[...]

C-37 Ta b l e C . 3 A c c uTouc h Touc hmo nit or Spe cifi cat ions Mech an ical Cons t r ucti on T op : P ol ye s te r w ith ou ts id e h ar d -s ur fa c e co a tin g wi th c le ar o r a nt igl ar e fini sh . I ns ide : Trans par en t conduc tive co atin g. Bo tt om: Gl ass sub st rate w i th un if orm r esist i ve coat ing. Top a nd b ott om la y[...]

C - 38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 1 8.1 " L CD T o uc hm on itor (ET 1847 L-XXW B - X ) Di me nsio ns Front Mount Monitor Side View 1 847L[...]

39 C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele c trical S af e ty Information: A ) Co m p li an c e is re qu ir e d w it h res p ec t to th e vo lt ag e , fr eq u en cy , an d c ur re n t re quire ment s indi ca ted on t he man ufact ur er’s l abe l. Conn ecti on t o a diff er ent po we r s ource than th ose sp ecifi ed he rein w il l l ike ly[...]

4 0 Elo En t u itive Touchmonitor Us e r Guide This In form at ion T e chnol ogy Equi pmen t ( ITE) is requi re d to h av e a CE Mar k on th e ma nufac turer ’s lab el w hich mea ns that t he e quipm ent has b een tes te d to t he fo llo wi ng Dir ec ti v es and Sta ndards : This e quipm en t has be en te st ed to the re quire ment s fo r the CE [...]

41 C US E230760 N10051 I EC 60601- 1 Te st ed To Co m p l y Wi t h F CC St an dar ds WI TH RE S P E C T TO EL EC T R I C SH O C K , FI RE A ND ME C H A N I CA L H A ZA R D S ON L Y I N A CCO R D A N CE WI TH UL 2601- 1 CA N / CS A C 22. 2 No . 601. 1 "This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Eq[...]

4 2 Elo En t u itive Touchmonitor Us e r Guide Attention, consult accompanying documents with respect to electric Shock, fire and mechanical hazard only in according with UL2601-1 and CAN/CSA C22.2 No. 601.1. medical equipment certified for Canada, E230760,IEC60601-1. Manufacturing Elo T ouchSystems Inc. 6500 Kaiser Dr. Fremont, CA 94555 U.S.A. Rat[...]

43 C HAPTER 4 W AR RANTY Se ller makes no warr a n ty rega r d ing the model lif e of comp one n ts. S e lle r ’s s uppli e rs may at a ny t ime and from time to time m ake cha nges i n t he com ponents de livered as Pr oducts or compo ne nts. Buye r sha ll not ify S elle r in writi ng p r omptly (a nd in no case late r tha n thirty (30) days af [...]

4 4 Elo En t u itive Touchmonitor Us er Guide T H ESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE R EMEDIES FOR BREACH OF WAR RAN T Y . EXCEPT FOR THE EXPRESS WARRANTY SET F ORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPR ESS OR I M PLI ED BY STATUTE OR OTHERWISE, REGARDING T H E PRODUC TS, THEIR F ITNES S FOR ANY P URPOSE, T H EIR QUALITY, THEIR[...]

In de x- 4 5 I NDE X Numerics A B C D 18.1" LCD T ouchmonitor (ET18X7L-XXWB-X) Dimensions, 38 18.1" LCD T ouchmonitor (ET18X7L-XXWB-X) Specifications, 34 About the Product, 1 About T ouchmonitor Adjustments, 23 VESA Mounting Interf ace, 17 AccuT ouch T ouchmonitor Specifications , 37 Additional Color setting, 26 Agencies, 34 Analog Contr [...]

T In de x- 4 6 U V W X T echnical Specifications, 33 T ouch Activ ation F orce, AccuT ouch, 37 T ouch Activ ation F orce, IntelliT ouch, 35 T ouch Interf ace Connection, 11 T ouch not wor king, 28 T ouchmonitor Safety , 31 T ouchmonitor Specifications, 34 T ouchpoint Density , Accu T ouch, 37 T ouchpoint Density , IntelliT ouch, 35 T roubleshooting[...]

Chec k out Elo's W eb site! www .elotouc h.com Get the latest... • Pr oduct inf ormation • Specifications • Ne ws on upcoming events • Press releases • Software driver s Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www .elotouch.com or simply call the office ne[...]