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Elo TouchSystems 1247L manual

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Table of contents for the manual

  • Page 1

    Elo Entuitiv e T ouchmonitor User Guide F or 12.1" LCD Kiosk T ouchmonitors 1247L Series Re vision A[...]

  • Page 2

    Elo Entuitive T ouchmonitor User Guide 12.1 " LCD Kiosk T ouchmonit or 1247L Series Revision A P/ N 008 570 Elo T ouchSystems, Inc. 1-800 -ELO TOUCH www .elotouch.com[...]

  • Page 3

    iii Copyright © 2003 Elo T ouchSystems Inc. All Rights Reserved . No part o f thi s pub lica tion may be r eprodu ced, tran smitted , t ranscr ibed, stor ed i n a retri eva l sy stem, or translat ed into any la nguage or co mputer lan guage, in a ny form o r by an y mean s, incl uding , but no t limite d to, ele ctron ic, ma gnetic, optical, chem [...]

  • Page 4

    iv[...]

  • Page 5

    v Chapter 1 Intr oduction 1 Product Descri p tion . . . . . . . . . . . . . . . . 1 Precaut ions . . . . . . . . . . . . . . . . . . . . 1 About the Produc t . . . . . . . . . . . . . . . . . 2 Chapter 2 I nst all atio n an d S et up 3 Unpacking Y our T ouch monitor . . . . . . . . . . . 3 Product Ov er vie w . . . . . . . . . . . . . . . . . 4 Mai[...]

  • Page 6

    1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TION Pr oduct De scription Congra tulations on your purc hase of an Elo TouchSystems Entuit ive touc hm oni tor. Your new touchmonitor combines the relia ble p e r formance of Elo’ s t ouch technolo gy wi th the latest adva nc es in LCD displ a y design . This combina tion of features create s a natur al f lo[...]

  • Page 7

    1- 2 Elo Entuitiv e Touchmonitor User Guide A b o u t the P r o d uct Y o ur L C D D e sktop Tou c h m o n itor is a 12 . 1” SVGA T F T c o l or di s pl a y wi t h t he fol lowing features: • High cont r a st color TFT LCD display supp or t re solution up to SVGA 800x600. Compatible with IB M VGA and VES A. • Power manage ment system confor m[...]

  • Page 8

    2-3 C HAP TE R 2 C HAPTE R 2 I NSTAL LATION AND S ETUP This c hapte r di scus ses how to insta ll your LCD touc hmonito r and ho w to i ns tall Elo T ouc hSys tems dr i ve r so ftwar e. Unpa c king Y our T o uchm onitor Chec k t hat the f ollowi ng 9 i tems are prese nt and in good c onditi on: Po w e r cable US /Can ada VGA cab le Bri ck pow er su[...]

  • Page 9

    2- 4 Elo Entuitiv e Touchmon i to r U ser Guid e Pr oduct O verview Ma in U nit Rea r V iew[...]

  • Page 10

    2-5 T o uch In ter f ace Connect i o n N OT E : B efore conn ecting the cab les to you r tou chmonitor and PC , be sure that the comput er and tou chmonitor are turned off. 1 Connec t one e nd of the power adapte r to the m onitor and the other end to the connector of the power c ord. 2 Connec t one e nd of the video ca b le to the rear s ide of co[...]

  • Page 11

    2- 6 Elo Entuitiv e Touchmon i to r U ser Guid e In stalling the Dr iver Softw are Elo To uchSystems p r ov ides driv e r sof tware tha t all ows your tou c hm onito r to work with your c omputer. Drivers are locate d on the enclosed C D-ROM for the fol lowing operating syste ms: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Win[...]

  • Page 12

    2-7 In stalli ng th e Ser ial T ou c h Dri ver Installing the Serial T ouch Driver for Wind o w s XP, 2000, Me, 95/98 an d NT 4. 0 N OT E : F or Windows 20 00 and NT 4 .0 you mus t ha ve admi ni s trator access rights to i nstal l the dr iver. 1 Ins e r t the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the Auto Start fea ture f or yo ur CD-R[...]

  • Page 13

    2- 8 Elo Entuitive Touchmonitor User Guide In sta llin g the Seri al T ouc h Drive r f or M S-DO S an d W i ndo ws 3.1 You m ust have a DOS mo use driver (MOUSE.COM) i nstalled for your m ouse if you wish to contin ue usin g you r mous e along with your touchmoni tor i n DOS. To insta ll Windows 3. x and MS-DOS from Win dows 95/98, f ollow the dir [...]

  • Page 14

    3-9 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T o uchm oni tor Ad jus tme nts Your touchmonito r wil l unlikely require adjustment. Var iations in vi deo out put and applic ation may require adjustm e nt s to y our tou c hm onitor to opti m iz e the qual ity of t he disp lay. For best per formance, your touchmonitor should be op e r ating in native [...]

  • Page 15

    3- 10 Elo En tuitive Touchm onitor User G ui de Cont rol Fu nction 1 Power Switch Turns the displa y sys t em p ower on or off . 2 UP D i sp l a y s t h e O S D m e n u s on t h e s cr e en a nd us e d t o sele ct (“Up” d irec t ion) the O SD contro l opt ions on the sc reen. 3 Down Displays the OSD menus on the screen and used to sele ct (“D[...]

  • Page 16

    3-1 1 1 Power Co nnector C onnect th e power adapter. 2 Video Conn ector This can be connecte d with the D-sub 15 pin signa l connec tor. 3 Touc hscr een c o n necto r This is for conn ecting the touch pan el RS232 connec tor. (opti onal) 2 3 CONNECTIONS ON UNDERSIDE 4 1 4 OSD Remote c onne ctor Connect the remote function key.[...]

  • Page 17

    3-12 Elo En tuitive Touc hmonit or User Gu ide Co ntr ols and Adjust ment OSD Menu F unct ions T o Di s pl ay and S elect t he OSD Fun ctions : 1 Press onc e to di splay t he O SD func tion m ain m enu. 2 Press a seco nd tim e to se lect th e diff erent OSD contr ol op tion. T o Ad j us t the V a lu e of th e Con trol Op tion: 1 Pressi ng + / - bu [...]

  • Page 18

    3-1 3 O S D Co ntr ol Option s Br ightness • Adjust the br i ghtness using + and − buttons. Cont rast • Adjust the c ont r a st using + and − buttons OSD Menu Color • Adjust the value of color gain (RED, GREEN, or BLUE) using + and - buttons. A uto Tune •P r e s s + buttons to make LCD m on itor a dj ust the relate d par ameters aut om [...]

  • Page 19

    Freq uenc y This ite m is use d to decrease the ver tical inter fere nce. 1 Sele c t one displ ay pattern from your computer . 2 Use + and − buttons on the LCD m oni tor t o d ecreas e t h e vertica l interfer ence to get the optim a l di splay. Phase This ite m is use d to decrease the horiz ontal interfere nce. 1 Sele c t one displ ay pattern f[...]

  • Page 20

    Language (included ENGLISH, CHINESE, JAPANESE) • Press + and - buttons to select English, Chinese and Japanese) Horizontal • Pres sing + moves the displa y image to the ri ght; Pressing − moves t he displ ay image t o the lef t . V er tical • Pres sing + moves the display image upwar d; Pressin g − moves the display image downward. OSD Me[...]

  • Page 21

    3-16 Elo En tuitive Touc hmonit or User Gu ide[...]

  • Page 22

    4-1 7 C HAPTER 4 C HAPTER 4 T R OUBLESHOOTI NG If you are experi e ncin g troub le wit h your touc hmonitor, refer t o the f ollowing tab le . I f the probl e m persist s, please contac t your lo c a l dealer or our servic e center. Sol ut io ns t o Com mon Probl ems Pr oblem Suggest ion(s) Th e moni tor doe s not res pond aft er y ou tu rn on the [...]

  • Page 23

    4- 18 Elo En tuitive Touchm onitor User Gu ide[...]

  • Page 24

    A-19 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION The native r e solution of a monitor is the resolutio n l evel at which the LCD panel is de signed to perform best. For the Elo LCD touchmonitor , the na t ive resolu tion is 800 x 600 f or the 12. 1 inch size. In al m ost a l l cases, sc reen images look bes t wh en viewed at their nati ve res olut[...]

  • Page 25

    A-20 Elo Entuitive Touchmonitor User Guide As an example, a SVGA r esol ution LCD panel has 800 pixels hor izontal ly b y 600 pixe ls ve r ticall y. Input video is also repr e s e nt e d by the same terms. XGA input vide o has a format of 1024 pixels hor izontally by 768 pixels vert ically. When the input pixe ls contained in the video inpu t for m[...]

  • Page 26

    B-21 A PPENDIX B C HAPTER 4 T OU C H M O N ITO R S AF E TY This manua l cont a i ns i nformation that is impo rtant for the prope r setup and mainte nance of your touchmonitor. Before setti ng up a nd poweri ng on your new touc hm oni tor, read through this manual, es peciall y Chap ter 2 ( Installati on), a nd Chapt er 3 (Operat ion). 1 To reduc e[...]

  • Page 27

    B- 22 Elo Entu itive To uchmonitor User Guide Ca re and H andling o f Y our T ouc hmo nitor The followi ng t ips will help keep your Elo Entuit ive t ouc h m onit or functioning at the optim a l l e vel. • To a void risk of elec tric shock, do not disa ssemble the brick supply or displa y unit cabinet. The unit is not use r ser viceable. Remember[...]

  • Page 28

    C-23 A PPENDIX C C HAPTER 4 T E C HNIC AL S PE CIFICAT IONS Disp lay M odes Your Elo Entui tive touchmonitor is compatible with the fol lowing standard vide o modes: Ite m Resolution Typ e H. S can( KHz ) V. S ca n( Hz) Pol. 1 640X 3 50 VG A 31. 469 70.087 + / - 2 640X 3 50 VE SA85 37. 861 85.080 + / - 3 7 20X4 00 V GA 3 1.469 70. 087 - / + 4 7 20X[...]

  • Page 29

    C- 24 Elo En tuitive Touchmonitor User Guide T o uchm onitor Specifications Mode l ET1 247L LCD Displ ay 12 .1” TFT Activ e Ma trix Pan el Display Size 246(H) x 18 4.5(V) mm Pixe l Pitc h 0.3075 (H) x 0.30 75(V ) m m Displa y Mode VGA 640 x 350 (7 0 / 85Hz) VGA 720 x 400 (7 0 / 85Hz) VGA 640 x 480 (6 0 / 72 / 75 / 85Hz ) SVGA 800 x 600 (56 / 60 /[...]

  • Page 30

    C-25 AccuT o uch T ouch scree n Specif icat ion s Mech anical Cons truction T op: Pol yes ter w ith outs ide h ard -sur fac e coa ting wi th cle ar or an tigl are fini sh. Ins ide: Tr ansparen t conduc tive co ating. Bo ttom: Gl ass sub strate wi th unif orm resi stive co ating . Top and b ottom la yers se parat ed by Elo- pa tente d separ ator do [...]

  • Page 31

    Horizontal Mount 338 254+1 0 70 193+1 0 4X Customer Option See Notes Mounting Options C- 26 Elo En tuitive Touc hmonito r User Gui de[...]

  • Page 32

    Vertical Mount 245+1 0 70 193+1 0 338 C-27[...]

  • Page 33

    No Bracket Mount 272 254+1 0 232 193+1 0 C- 28 Elo En tuitive Touc hmonit or User Gui de[...]

  • Page 34

    26.4 60* *Noted dimensions are for non-touch, AccuT ouch,and IntelliT ouch only . For SecureT ouch and Infrared add 3.5mm to each dimension Centering Lip 192 1 Detail Centering Lip Scale 2.0 C-29 Notes for all Mounting Options 1. All drawing centers are the center of the viewable area. 2. LCD Panel Cutout dimensions in option 1 applies to all mount[...]

  • Page 35

    30 Elo E ntuit ive Touc hmonit or User Gui de[...]

  • Page 36

    C HAPTER 4 R EGU LATORY I NFORMA TION I. E lectrical Saf ety Informat ion: A) C om pli ance is requ ire d wit h res pect to the vo ltag e, fr equ ency , a nd c urre nt requi rement s indi cate d on the man ufact urer’ s labe l. Conn ection t o a diff erent po we r source than those specifi ed he rein wi ll li kely result in im prop er ope rati on[...]

  • Page 37

    32 Elo Entuitive Touc h monitor User Guide This In format ion T e chn ology Equipmen t (ITE) is requi red to h ave a CE M ark on th e ma nufac turer ’s l abel which means that t he e quipmen t has b een t este d to the fo llo wing Dir ecti ves an d Standa rds: This equi pment has be en test ed to the requi rement s for the CE Mark as requi red by[...]

  • Page 38

    33 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 E141667[...]

  • Page 39

    34 Elo E ntuit ive Touc hmonit or User Gui de[...]

  • Page 40

    35 C HAPTER 4 W AR RANTY Except as ot herwise stated herein or in an order ac knowledgment delivere d to Buyer, Sel ler w arrants to Bu yer t hat th e Pr oduct shall be free o f defects in materi als and workmanship. The warra nty for the touchmonitors and compone nts of the produc t is 3 years. Selle r makes no warr a n ty regard ing the model lif[...]

  • Page 41

    36 Elo Entuitive Touc h monitor User Guide THESE REMEDIES SHALL BE THE BUYER’ S EXCLUSIVE R EM EDIES FOR BREACH OF WAR RANTY. EXCEPT FOR THE EXP RESS WARRANTY SET FORTH AB OVE, SELLER GRANTS NO OTHER WARRANTIES, EX P RESS OR IMPLI ED BY S TATUTE OR OTHER W I SE, REGARDING T H E PRODUC TS , THEI R FITNES S FOR ANY P UR P OS E, THEIR QUALI TY, THEI[...]

  • Page 42

    Inde x-37 Nu me r i cs 12.1" LC D Touchm onitor (ET12- XXWC-1) Dime nsions, 2 6 A About the P roduct, 2 About T ouchm onitor Adjustm ents, 9 AccuTouch Touchmonitor Specifications, 25 Auto Setup, 13 B Brightness, 13 C Care and Handling of Y our Touchm onit or ,2 2 Cleaning Your Touchmonitor, 22 Constr uction, AccuTou ch, 25 Contrast, 13 Control[...]

  • Page 43

    Inde x-38 Tou ch A ctiv ation For ce, Ac cuTo uch, 25 To uch no t work ing, 17 Touc hmon itor S afety , 2 1 Touc hmon itor Spe cific atio ns, 2 4 To uchpo int D ens ity, Accu Touc h, 25 Tr oubl es ho oti ng, 1 7 U Unp acking Yo ur To uchmo nitor , 3 UXGA, 19 V Verti cal, 14 VGA, 19 Vi sual Re solu tion, Ac cuTo uch , 2 5 W Warra nty, 33 X XGA, 19 V[...]

  • Page 44

    Chec k out Elo's W eb site! www .elotouch.com Get the latest... • Pr oduct inf ormation • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our W eb site at www .elotouch.com or simply call the office near[...]