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Drobo 5N manual

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Table of contents for the manual

  • Page 1

    Drobo 5N Gett ing Start ed Guide[...]

  • Page 2

    Drobo 5N Gettin g Started G uide 2 Table of Conte nts Bef ore Yo u Beg in ....................................................................................................................... 3 Product F eatures at a G lanc e ................................................................................................................... 3 Chec[...]

  • Page 3

    Drobo 5N Gettin g Started G uide 3 Before Y ou Begin Before you begin s ettin g up your Drobo 5N, it’s a g ood idea to c hec k s ystem and h ard ware requirem ents. This s ection cov ers the f ollo wing topic s: Product F eatures at a G lance Check ing Box Co ntents Check ing System Requ irem ents Check ing the H ardware You Ne ed Cop yright, Saf[...]

  • Page 4

    Drobo 5N Gettin g Started G uide 4 Figure 2: Back of t he Dro bo 5N . Chec king B ox Co ntents Check your produc t’s b ox to ens ure it c onta ins all the com ponents listed b elow. • Drobo 5N • 6' Ethernet c able • 6' power cor d with power s uppl y • Quick Start Guide (pr int ed) • Safety and W arrant y Guid e Checkin g Sys [...]

  • Page 5

    Drobo 5N Gettin g Started G uide 5 Operating Sy stems Suppor ted Operating System s supported f or the Dr obo 5N incl ude: • OS X 10.7.x L ion • OS X 10.8.x M ountai n Lio n • Windows 7 (S ervic e Pack 1 or later , 32 - bi t and 6 4 - b it) • Windows 8 (3 2 - bit an d 64 - bit) Notes : - For best per formanc e and interopera bili ty, ensure[...]

  • Page 6

    Drobo 5N Gettin g Started G uide 6 an mSAT A SSD ins talled leaves all dri ve ba ys availa ble for high - ca pacit y hard dis k drives (H DDs) so that you can get bot h high - capaci ty and acceler ated per form anc e out of your Drobo de vice. Using onl y SSDs in the m ain dr ive ba ys of your Drobo 5N pr ovides the f astes t perfor m ance when re[...]

  • Page 7

    Drobo 5N Gettin g Started G uide 7 Deter mining Dri ve Space Re quirements In order t o protec t your data f rom har d drive f ailure, your Dr obo 5N re quires m ore space tha n what you will use f or your data, s om etimes as m uch as double or mor e the am oun t of s pace. The best wa y to determ ine ho w much us able, prot ecte d storage space y[...]

  • Page 8

    Drobo 5N Gettin g Started G uide 8 Using Pow er Protecti on W e recommend us ing th e follo wing po wer protec tion with your Drob o dev ice: • An uninter ruptibl e pow er suppl y (UPS), whic h protec ts aga inst sud den loss es in power • A power surg e prot ector to protec t agai nst pow er s urges[...]

  • Page 9

    Drobo 5N Gettin g Started G uide 9 Setting Up Y our Drobo 5N Once you have un pack ed your Dr obo 5N f rom its box and ensur ed you meet al l syst em and hardware requirem ents , it i s tim e to set up your Drob o de vice for use. T his can be don e in jus t four eas y steps! 1. Install Drobo D ashbo ard . 2. Instal l a n m SAT A SSD (optiona l). 2[...]

  • Page 10

    Drobo 5N Gettin g Started G uide 10 On a Mac , this s creen ap pears as f ollows. In W indows, this s creen appear s as f ollows.[...]

  • Page 11

    Drobo 5N Gettin g Started G uide 11 2 . Clic k t he Next (W indows ) or Continue button (Mac ), as appropr iate. Note : If the Micr osoft iSCSI Init iator w indow appears , click the Ye s b utton. Fo llow t he instructio ns to install t he Mic rosoft iS CSI Ini tiator, c licki ng the Ne xt bu tton as need ed. W hen finished, you ar e return ed to t[...]

  • Page 12

    Drobo 5N Gettin g Started G uide 12 In W indows, this s creen appear s as f ollows. Depending on your oper ating s ystem , one of the follo wing m a y result: • In the Mac, you wi ll be pr om pted for your adm inistrator pass word. Enter it a nd click the appropriat e button . • In some W indows operatin g system s, a W indows Access Control di[...]

  • Page 13

    Drobo 5N Gettin g Started G uide 13[...]

  • Page 14

    Drobo 5N Gettin g Started G uide 14 Installin g an mS AT A SSD You can i nstall an m SATA SSD into your Drobo 5N. D oing so pr ovides acce lerate d perf orm ance when read ing dat a from your D robo 5N. F or m ore info rm ation on dr ive requ irem ents, see Selecting D rives . It is best to ins tall the mSA TA SSD bef ore ins erting dr ives i nto t[...]

  • Page 15

    Drobo 5N Gettin g Started G uide 15 Inse rting the Driv es After insta lling Drobo D ashboar d and, if neede d, ins talling a n m SATA SSD , you ar e read y to insert dr ives int o your Drobo 5N . For mor e inform ation on dri ve requ irem ents, see Selecting Drives . Warnin g! Any pre - existing data on t h e drives will be er ased, as t he dr ive[...]

  • Page 16

    Drobo 5N Gettin g Started G uide 16 Conne cting t he Cable s and Turnin g on Yo ur Drobo 5 N After insta lling Drobo Das hboar d and ins ertin g the har d dri ves into your Dr obo 5N , you ar e read y to connec t the c ables an d po wer on your Drobo d evice. As you f ollow the s teps , refer to the im age bel ow. Notes : - Your Drobo 5N is s et to[...]

  • Page 17

    Drobo 5N Gettin g Started G uide 17 • After s etup is com plete, your Drob o dev ice dis plays in Drobo D ashbo ard on th e Al l Drobos page, as f ollows. Notes : - Drobo Dashb oard aut omatica lly as signs “Dr obo ” as the d efault name for y our Drobo device, w hich yo u can r ename l ater. - A drive bay indicator lig ht display s gre en fo[...]

  • Page 18

    Drobo 5N Gettin g Started G uide 18 3. In the Usernam e text box , enter a us ernam e f or the adm inistrat or. “ Admin” is the d efault. 4. In t he Passw ord text b ox, s elect an y defau lt text t hat appe ars ther e, pres s th e Delete ke y and enter a pas sword f or the adm inist rator. 5. In the Confirm P assword text box , select an y def[...]

  • Page 19

    Drobo 5N Gettin g Started G uide 19 Where to Go Next After you’ve set up your Dr obo devic e, you’re read y to s tore an d back up data onto it. Next ste ps include t he follo wing. C lick on a top ic to lear n m ore. • Implem enting best prac tices to m ax imize the saf ety of your data • Ensuring opt im al perform ance b y keepi ng your s[...]

  • Page 20

    Drobo 5N Gettin g Started G uide 20 Checki ng for Softw are Updates Automatical l y The f ollowing ste ps k eep your D robo Das hboard and your Dr obo device ’s firm ware up t o date automat ically. 1. If it’s not alre ad y runnin g, launch Drobo Dashb oard f rom t he host com puter an d select the appropriat e Drob o devic e on the All Drobos [...]

  • Page 21

    Drobo 5N Gettin g Started G uide 21 Checki ng for Softw are Updates Now The f ollowing ste ps ensur e that Dro bo Das hboard and your Dr obo device ’s firm ware are u p to date. 1. In Drob o Dash board, select t he appro priate D robo device on the A ll Drobos page. 2. Clic k the Tools option on the Navigation m enu to ope n the Tools page . 3. I[...]

  • Page 22

    Drobo 5N Gettin g Started G uide 22 5. Ensure that the Drobo device is not activel y transfer ring data (blink ing yello w and green), and then click the OK bu tton. A dialog box opens , as king you to locat e the zip file o n your c om puter. 6. Pleas e do so a nd then c lick the Open or OK butto n. Drobo ins talls t he firm ware. When f inished, [...]

  • Page 23

    Drobo 5N Gettin g Started G uide 23 Safel y Shutt ing Dow n Your Drobo 5N Usi ng Drobo Dashboar d This is the recom m ended m ethod f or saf ely shutting down your Drob o devic e. Note : You need to be logged i n to perf orm th is acti on. 1. Check that the activi ty light on your Drob o devic e is off , indicati ng that no data is acti vely being [...]

  • Page 24

    Drobo 5N Gettin g Started G uide 24 4. In the Drobo Operations area, click the Shutdow n option. A mes sage box op ens, ask ing you to conf irm the shutd own. 5. Click the Yes b utton. It can tak e up to t wo m inutes for your Drobo de vice to power d own. Af terwards , th e power light tur ns off , indicat ing yo ur Drobo device has shu t do wn.[...]

  • Page 25

    Drobo 5N Gettin g Started G uide 25 Safely Sh utting Dow n Your Dr obo 5N Manuall y Although we recom m end that you us e Drobo Das hboar d to sh ut do wn the Dr obo d evice, you can also m anuall y shut do wn the Dr obo dev ice saf ely usin g the f ollowing s teps. 1. Check that the activi ty light on your Drob o dev ice is off, indic ating t hat [...]

  • Page 26

    Drobo 5N Gettin g Started G uide 26 Using t he Know ledg e Base Our sear chable k nowle dge bas e prov ides ans wers t o alm os t any questi on relat ed to your Drob o device t hat you cannot f ind in the On line User Guid e. To ac cess our k nowledge base f ollow the steps be low. 1. In the Drobo Das hboar d, click the Help and Support option on t[...]

  • Page 27

    Drobo 5N Gettin g Started G uide 27 2. In the Drobo Registrati on area, clic k on t he Regi ster m y Drobo dev ices lin k . The Registration page opens. 3. Do one of the followin g: • If you do not have a Drobo account, c lick the Create a new Drobo account link. A one - page form opens in your web bro wser. F ill this in and click Create Account[...]

  • Page 28

    Drobo 5N Gettin g Started G uide 28 Tip : You c an click the Skip this step for now check box at any t ime. 6. Clic k the Regi ster Dro bo butto n. The next page sho ws wit h a c heck mark that your pr oduct has bee n regis tered. Note : You can ch oose t o purc hase a Dro boCar e licen se by c licking on that l ink. 7. Repe at steps 5 and 6 to reg[...]

  • Page 29

    Drobo 5N Gettin g Started G uide 29 Getti ng Supp ort To get s upport, f irst be s ure to r egister your product at www.dro bo.com /regist ratio n , if you haven ’t alread y done so. You can t hen go to www.drob o.com /support f or detai ls on ho w t o contact support. You can a lso find supp ort in Dr obo Dash board . • In Drobo Das hboar d on[...]

  • Page 30

    Drobo 5N Gettin g Started G uide 30 Copyright, Saf ety and Limi ted W ar ranty Informa tion Copyright and Warrant y Drobo, Inc . supp orts la wful use of tec hnolo gy and do es not endors e or enco urage the use of its products f or purpos es other than those perm itted b y copyright law. Cop y rig ht 2012 Drobo, I nc., D robo, Dr oboSh are, Dro bo[...]

  • Page 31

    Drobo 5N Gettin g Started G uide 31 8. Protec t from Heat: Drobo, D robo Pro, Dro boElite, Drobo F S, Pr o FS, B 800i, B800f s , B1200i, Drobo 5D, D robo 5 N, and Drobo Min i should b e situ ated a way from heat s ources suc h as radiators , heat r egister s, st oves, or other ap plianc es (i ncluding am plifiers) that produc e heat . 9. Protec t P[...]

  • Page 32

    Drobo 5N Gettin g Started G uide 32 Cleaning – Unplu g Drobo, Drobo Pro, Dro boEl ite, Drob o FS, Pro F S, B80 0i, B800f s , B12 00i, Drobo 5D, D robo 5 N, or Dr obo Mini from the w all outle t befor e clean ing. Do not use l iquid or aerosol c leaners ; use a da mp c loth. If Dr obo, Dro boPro, Dr oboElit e, Dro bo FS, Pro FS, B8 00i, B800fs or [...]

  • Page 33

    Drobo 5N Gettin g Started G uide 33 Drobo S Specifi cations & S ystems Requi rements – Power S uppl y: AC Input: 100 - 240V AC~2.5A , 50 - 60Hz;D C Outpu t: 12VDC 8.33A & 100W Max ; Drobo P ower C onsum ption:4A @ 12V (4 8W) ;Operating T em perat ure: 10°C - 35°C ( 50° - 95°F ); Non - operat ing (s torage): - 10° - 60°C(14° - 140°[...]

  • Page 34

    Drobo 5N Gettin g Started G uide 34 iSCSI; Dr obo Das hboard Appl ication (r equire d for iS CSI) : Micros oft® W indows®Operati ng System s, Apple® Macintos h® OS - Xv10. 5+;Fil e syste m support: NT FS, HFS+ , FAT 32, and EXT 3. B800fsSpe cificati ons & Syste ms Req uirem ents – Power Suppl y: AC Input : 100/ 240VAC, 1.8/0.75 A, 50/6 0 [...]

  • Page 35

    Drobo 5N Gettin g Started G uide 35 outl et o n a circ uit differen t from that to which the r eceiver i s conne cted. 4) Consul t the dea ler or an experienced radio / TV technic ian f o r help. Any change s or modification not expressly appro ved by the party re sponsible for compliance could v oid the user ’ s authorit y to operate the device.[...]

  • Page 36

    Drobo 5N Gettin g Started G uide 36 elsewhere define d to be used with the install ation ofthe produc t, they must be used in orde r to ensure compliance with FC C regulatio ns. Industry Canada Statement Comp lies with th e Cana dianI CES - 003 Clas s A specif icati ons. Cetappar eil n umérique de la cl ass e A est con forme à la norme NMB - 003 [...]

  • Page 37

    Drobo 5N Gettin g Started G uide 37 本製 品の 寿命が尽き たと きは、 お住ま い の地 域の環境 法と 廃棄基 準に従 っ て 本製 品 と 電池 を 廃 棄し て下 さ い。 drobo, inc . のリ サイクルプログラムについては、次の web サイトを参照してください 。 LIMITED W ARRANTY – N O [...]

  • Page 38

    Drobo 5N Gettin g Started G uide 38 TO THE EX TENT PERM ITT ED BY LAW , THIS W AR RANT Y AND REME DIE S SE T F ORT H ABOVE ARE EX C LUSI VE AN D IN LIEU OF ALL OT HER W ARRANT IES, R EME DIE S AND CONDITIONS, W HETHER ORAL OR W RITTEN, STAT UTORY, EXPRESS OR IMPLIED, AN D DROBO SP ECIFIC ALL Y DISC LAIM S AN Y AND ALL ST ATUT ORY OR IM PLIED W ARRA[...]

  • Page 39

    Drobo 5N Gettin g Started G uide 39 replacem ent Pro duct b y standar d groun d shipp ing. In the e vent th e Produc t is to be r epaired or replaced, if You c hoose t o pr ovide Yo ur credit card i nfor mation to D robo at the t im e You are issued an RMA, Drobo will Advance Sh ip to You a replacem ent Product, and You agree to prom ptly return Yo[...]

  • Page 40

    Drobo 5N Gettin g Started G uide 40 2. If you have an enquir y or you wish to c laim under t his Lim ited W arrant y, pleas e contac t: Dro bo Technic al Suppor t onl ine at: http:// www.drob o.com /suppor t/cont act - s upport.php ) or via: Drobo W arrant y Returns c/o Drobo T echn ical Su pport 2460 North F irst St. San Jose , CA 95 131 US A USA:[...]

  • Page 41

    Drobo 5N Gettin g Started G uide 41 manuf actur ed from new or ser viceabl e used par ts and is at least func tiona lly equ ivale nt to the original Pr oduct; or (3) refund th e pur chase pric e of the Pro duct. If we decide t o ref und You t he purchase pr ice, You m ust f irst provide us with proof of purchase a nd ret urn the d ef ective Pr oduc[...]

  • Page 42

    Drobo 5N Gettin g Started G uide 42 W here you have b ought t he Pro duct prim ar ily for bus iness use, th e follo wing lim itation o n Drob o’s liabilit y under this Lim ited W arranty apply: TO THE EX TENT PERM ITT ED BY LAW , THIS W AR RANT Y AND REMEDI ES SET FOR T H ABOVE ARE EX C LUSI VE AN D IN LIEU OF ALL OT HER W ARRANT IES, R EME DIE S[...]

  • Page 43

    Drobo 5N Gettin g Started G uide 43 returning t he Pr oduct to D robo pursuan t to the Produc t return instruc tions. Dro bo is res pons ible for the c osts incur red re late d to shipp ing th e Produc t back to You. In th e event th e Produc t is t o be repaire d or rep laced, u pon r eceipt of the Pr oduct f or which You were issued an RMA in acc[...]