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Drobo 5D manual

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Table of contents for the manual

  • Page 1

    Drobo 5D Gett ing Start ed Guide[...]

  • Page 2

    Drobo 5D G ettin g Started G uide 2 Table of Contents Before Y ou Beg in ............................................................................................................ 3 Product F eatures at a G lanc e ................................................................................................................... 3 Check ing Box Co[...]

  • Page 3

    Drobo 5D G ettin g Started G uide 3 Before Y ou Begin Before you begin s ettin g up your Drobo 5D, it’s a g ood idea to c hec k s ystem and h ard ware requirem ents. This s ection cov ers the f ollo wing topic s: Product F eatures at a G lance Check ing Box Co ntents Check ing System Requ irem ents Check ing the H ardware You Ne ed Prod uct Feat [...]

  • Page 4

    Drobo 5D G ettin g Started G uide 4 F igure 2: Back of t he Dro bo 5D . Chec king Box Conten ts Check your prod uct's box to ens ure it co ntains all the com ponents in t he list bel o w. • Drobo 5D • • 2 m (6.6 f t) USB 3. 0 cable • 1.8 m ( 6.6 ft) power cord w ith pow er supp ly • Quick Start Card • Safety and W arranty Guide[...]

  • Page 5

    Drobo 5D G ettin g Started G uide 5 Checkin g Sys tem Requ irem ents Check to ensure your oper ating s ystem and ca ble inte rf ace are s upported. This s ection cov ers the f ollo wing topic s: Operat ing S ystems Supported Connecti vit y Interf aces Support ed for the Dr obo 5D Opera ting S y stem s Suppor ted Operating s ystem s supported f or t[...]

  • Page 6

    Drobo 5D G ettin g Started G uide 6 The Dr obo 5D has t wo T hunderb olt por ts, enab ling you to t ake adv antage of T hunderbolt' s da is y - chaining capabi lities. W ith Thunderbolt, you can d ais y - chain u p to s ix per ipheral devices an d one displa y from a single com puter . Note t hat bec ause Thunder bolt has dua l - protoc ol s u[...]

  • Page 7

    Drobo 5D G ettin g Started G uide 7 2. Multip le Drobo devices c onnected i n a ch ain with a Displ ayPort m onitor at the end. 3. Your Dro bo de vice co nnec ted to a n exter nal T hunderbolt m onitor t hat is then connecte d to a computer (with th e Drob o devic e at the end).[...]

  • Page 8

    Drobo 5D G ettin g Started G uide 8 USB 3.0 US B (Univers al S erial Bus) is a p opular interf ace that allows you to at tach a dditio nal hard ware devices to your c om puter in a p lug - and - pla y style. U SB 3.0, also k nown as Super Speed USB, provides data tr ansfer speeds of up to 4.8 G bit/s, m uch f aster than U SB 2.0 . In order t o tak [...]

  • Page 9

    Drobo 5D G ettin g Started G uide 9 I mportant Note s : - If an incompa tible S SD is insert ed into th e Drob o dev ice, the dr ive l ight will blink red , indicating t he nee d to r epla ce that dr ive . Pl ease re fer t o our web p age on com patible drive options . f or more inform ation . - The mSATA SSD car d is not part o f the d isk pack of[...]

  • Page 10

    Drobo 5D G ettin g Started G uide 10 Deter mining Dri ve Space Re quirements In order t o protec t your data f rom dr ive failure, your D robo 5D req uires m ore s pace than what you will use f or your d ata, s om etimes as much as double or more t he am ount of spac e. The best wa y to determ ine ho w much us able, prot ecte d storage space you wi[...]

  • Page 11

    Drobo 5D G ettin g Started G uide 11 Setting Up Y our Drobo 5D Once you have un pack ed your Dr obo 5D f rom its box and ensur ed you meet al l s ys t em and hardware requirem ents , it i s tim e to set up your Dr obo 5D for us e. This can be d one i n just a few easy steps ! 1. Install Drobo D ashbo ard . 2. Instal l an m SAT A Card ( optional) . [...]

  • Page 12

    Drobo 5D G ettin g Started G uide 12 On a Mac , this s creen ap pears as f ollows. In W indows, this s creen appear s as f ollows.[...]

  • Page 13

    Drobo 5D G ettin g Started G uide 13 2 . Clic k t he Next (W indows ) or Continue button (Mac ), as appropr iate. Note : If the Micr osof t iSCSI Init iator window appears , click the Y es butto n. Fo llow t he instructio ns to install t he Mic rosof t iSCSI Ini tiator, c lick ing the Ne xt bu tton as need ed. W hen finished, you ar e return ed to [...]

  • Page 14

    Drobo 5D G ettin g Started G uide 14 In W indows, t his scr een ap pears as f ollo ws. Depending on your oper ating s ystem , one of the follo wing m a y result: • On a Mac, you will be prom pted f or your adm inistrator pas sword . Enter it and click the appropriat e button . • In some W indows operatin g system s, a W indows Access Control di[...]

  • Page 15

    Drobo 5D G ettin g Started G uide 15[...]

  • Page 16

    Drobo 5D G ettin g Started G uide 16 Installin g an mS AT A SSD You can i nstall an m SATA SSD into your Drobo 5D. D oing so pr ovides acce lerate d perf orm ance when read ing dat a from your D robo 5D. F or m ore info rm ation on dr ive requ irem ents, see Selecting D rives . It is best to install the m SAT A SSD before ins ertin g drives into th[...]

  • Page 17

    Drobo 5D G ettin g Started G uide 17 Inse rting the D rives After insta lling Drobo Das hboar d and, if neede d, ins talling a n m SATA SSD , you ar e read y to insert dr ives int o your Drobo 5D . For mor e inform ation on dri ve requ irem ents, see Selecting Drives . Warnin g! Any pre - existing data on t he dr ives wi ll be er ased, as the drive[...]

  • Page 18

    Drobo 5D G ettin g Started G uide 18 Conne c ting C ables on Your D robo 5D After insta lling Drobo Das hboar d and ins ertin g the dr ives into your D robo 5 D, you are read y to connect t he po wer and dat a cabl es on your Drob o dev ice. T here are t wo wa ys you c an connec t the data ca bles : • You can co nnect the Dr obo 5D d irectl y to [...]

  • Page 19

    Drobo 5D G ettin g Started G uide 19 Dais y - chaining w ith Your Drobo 5D W ith the Thunder bolt port , you can con nect t he Dro bo 5D d irectl y to your c om puter or to a nother Thunderbo lt - en abled de vice in a dais y - ch ain m anner. The D robo 5D per form s best when it is the first in the da is y - chain, but it c an also b e in th e m [...]

  • Page 20

    Drobo 5D G ettin g Started G uide 20 2. Multip le Drobo devices c onnected i n a ch ain with a Displ ayPort m onitor at the end. 3. Your Dro bo de vice co nnec ted to a n exter nal T hunderbolt m onitor t hat is then connecte d to a computer (with th e Drob o devic e at the end).[...]

  • Page 21

    Drobo 5D G ettin g Started G uide 21 As you f ollow the s teps belo w, refer to the f ollowing image. 1. Plug one end of the T hunder bolt cab le into the ba ck of your Drobo 5D. 2. Do on e of the follo win g: • Plug the oth er end of the cab le int o your h ost com puter, so that t he Drob o 5D is the f irst periphera l in th e dais y - chai n. [...]

  • Page 22

    Drobo 5D G ettin g Started G uide 22 Formatti ng the Dri ves After insta lling Drobo Das hboar d, insert ing the drives into your Dr obo 5D a nd co nnect ing cab les, you are re ad y to turn on your D robo de vice an d form at the drives. Before f ollowing s teps for this , ho wever, it is im portant t o know what f ile s y s tem format and volum e[...]

  • Page 23

    Drobo 5D G ettin g Started G uide 23 Turning O n Your Drobo 5D and Forma tti ng the Drives W ith Drobo Das hboard i nstall ed on your hos t com puter and cables connec ted, you are re ad y t o turn on your Dro bo devic e and f orm at the drives . 1. W ith Drobo Dashboar d open on your com puter, pres s the p ower togg le butt on on the bac k of you[...]

  • Page 24

    Drobo 5D G ettin g Started G uide 24 The File Format page for Drobo 5D in W indows : 4. Select the ap propr iate file form at for your operat ing s ystem and click the Ne xt butto n.[...]

  • Page 25

    Drobo 5D G ettin g Started G uide 25 The Vol ume Siz e page op ens. 5. Click and dr ag to sli de the p ointer to the s ize of the volum e you would lik e to c reate, and then click th e Next b utton. Tip : W e recommend that y ou selec t the l argest si ze a vailabl e, enab ling yo u to inc rease the number an d capac ity of yo ur driv es witho ut [...]

  • Page 26

    Drobo 5D G ettin g Started G uide 26 The Volume Name page opens . 6. If applicable, f rom the Driv e Letter drop - d own list, s elect the drive l etter to as sign t o the volum e. 7. In the Name tex t box, m odify the def ault n am e for the vo lume as you lik e. Tip : W e recommend using the w ord “volu me” in t he na me so as not to c onfus [...]

  • Page 27

    Drobo 5D G ettin g Started G uide 27 10 . Click the OK butt on. Your Drobo device disp la y s on the Status page of D robo Dash board, as fol lows. Note : Drobo Dash board automat ically as signs “Drobo ” as the defaul t name f or yo ur Drobo device, w hich yo u can r ename l ater.[...]

  • Page 28

    Drobo 5D G ettin g Started G uide 28 Where to Go Next After you’ve set up your Drobo 5D, you’re re ad y to stor e and back up dat a onto it. Nex t steps include t he follo wing. C lick on a top ic to lear n m ore. • Implem enting best pr ac tices to m axim ize the saf ety of your data • Ensuring opt im al perform ance b y keepi ng your so f[...]

  • Page 29

    Drobo 5D G ettin g Started G uide 29 The Dashb oard Pref erenc es page ope ns. 3. Ensure t hat t he Enable automatic check for upda tes c heck box is sel ected, and the n click the OK button. You can a lso des elect the Enable automatic check for update s chec k box, though we recom mend that you k eep it selec ted. 4. W hen one or m ore s oftwar e[...]

  • Page 30

    Drobo 5D G ettin g Started G uide 30 Checki ng for Softw are Updates Now The f ollowing ste ps ensur e that Drobo D ashb oard and your Dr obo de vice’s firm ware are u p to date. 1. In Drob o Dash board, select t he appro priate D robo device on the A l l Drobos page. 2. Clic k the Tools option on the Navigation m enu to ope n the Tools page . 3.[...]

  • Page 31

    Drobo 5D G ettin g Started G uide 31 5. Ensure that the Drobo device is not activel y transferr ing data (blink ing yello w and green), and then click the OK bu tton. A dialog box opens , as king you to locat e the zip file o n your c om puter. 6. Pleas e do so a nd then c lick the Open or OK butto n. Drobo insta ll the firmware. W hen finished, a [...]

  • Page 32

    Drobo 5D G ettin g Started G uide 32 Safel y Sh utti ng Down Your Dr obo 5D Using Dr obo Dashboard This is the recom m ended m ethod f or saf ely shutting down your Drob o devic e. 1. Check that the activi ty light on your Drob o devic e is off , indicati ng that no data is acti vely being tra nsfer red to or f rom your Drobo device . Note : If dat[...]

  • Page 33

    Drobo 5D G ettin g Started G uide 33 4. In the Drobo Operations area, select the Shutdown option. A mes sage box op ens, ask ing you to conf irm the shutd own. 5. Click the Yes b utton. I t can tak e up to t wo m inutes f or your Drobo de vice to power do wn. A f ter wards, th e power light tur ns off , indicat ing yo ur Drobo device has shu t do w[...]

  • Page 34

    Drobo 5D G ettin g Started G uide 34 Safel y Sh utti ng Down Your Dr obo 5D Manuall y Although we recom m end that you us e Drobo Das hboar d to sh ut do wn the Dr obo d evice, you can also m anuall y shut do wn the Dr obo dev ice saf ely usin g the f ollowing s teps. 1. Check that the activi ty light on your Drob o devic e is off , indicati ng tha[...]

  • Page 35

    Drobo 5D G ettin g Started G uide 35 Using the Kno w le dge Ba se Our sear chable k nowle dge bas e prov ides ans wers t o alm os t any questi on relat ed to your Drob o device t hat you cannot f ind in the On line User Guid e. To ac cess our k nowledge base f ollow the steps be low. 1. In the Drobo Das hboar d, click the Help and Support option on[...]

  • Page 36

    Drobo 5D G ettin g Started G uide 36 2. In the Drobo Registrati on area, c lick on the Reg ister m y Drobo devic es link . The Registration page opens. 3. Do one of the followin g: • If you do not hav e a Dr obo ac count, c lick the Create a new Drobo account link. A one - page form opens in your web bro wser. F ill this in and click Create Accou[...]

  • Page 37

    Drobo 5D G ettin g Started G uide 37 Tip : You c an click the Skip this step for now chec k box at any t ime. 6. Clic k the Regi ster Dro bo butto n. The next page sho ws wit h a c heck mark that your pr oduct has bee n regis tered. Note : You can ch oose t o purc hase a Dro boCar e licen se by c licking on that l ink. 7. Repe at steps 5 and 6 to r[...]

  • Page 38

    Drobo 5D G ettin g Started G uide 38 Getti ng Supp ort To get s upport, f irst be s ure to r egister your product at www.dro bo.com /regist ratio n , if you haven ’t alread y done so. You can t hen go t o www.drob o.com /support f or detai ls on ho w t o contact support. You can a lso find supp ort in Dr obo Dash board . • In Drobo Das hboar d [...]

  • Page 39

    Drobo 5D G ettin g Started G uide 39 Cop yr i g ht , Safet y and Limited W arranty Copyright and Warrant y Drobo, Inc . supp orts la wful use of tec hnolo gy and do es not endors e or enco urage the use of its products f or purpos es other than those perm itted b y copyright law. Cop y r ight 2 012 Drobo , Inc., Drobo, DroboSh are, Dr oboPr o, Drob[...]

  • Page 40

    Drobo 5D G ettin g Started G uide 40 8. Protec t from Heat: Drobo, D robo Pro, Dro boElite, Drobo F S, Pr o FS, B 800i, B800f s , B1200i, Drobo 5D, D robo 5 N, and Drobo Min i should b e situ ated a way from heat s ources suc h as radiators ,heat reg isters , sto ves, or other app liances (in cluding am plifiers) that produc e heat. 9. Protec t Pow[...]

  • Page 41

    Drobo 5D G ettin g Started G uide 41 Cleaning – Unplu g Drobo, Drobo Pro, Dro boEl ite, Drob o FS, Pro FS, B 800i, B800f s , B1200i , Drobo 5D, D robo 5 N, or Dr obo Mini from the w all outle t befor e clean ing. Do not use l iquid or aerosol c leaners ; use a da mp c loth. If Dr obo, Dro boPro, Dr oboElit e, Dro bo FS, Pro FS, B8 00i, B800fs or [...]

  • Page 42

    Drobo 5D G ettin g Started G uide 42 Drobo S Specifi cations & Systems Requir ements – Po wer Supp l y: AC Input: 100 - 240V AC~ 2.5A, 50 - 60Hz;D C Outpu t: 12VDC 8.33A & 100W Max; Drobo Po wer Consum ption:4 A @ 12V (4 8W) ;Operating T em perat ure: 10°C - 35°C ( 50° - 95°F ); Non - operat ing (s torage): - 10° - 60°C(14° - 140°[...]

  • Page 43

    Drobo 5D G ettin g Started G uide 43 iSCSI; Dr obo Das hboard Appl ication (r equire d for iS CSI) : Micros oft® W indows®Operating System s, Apple® Macintos h® OS - Xv10. 5+;Fil e syste m support: NT FS, HFS+ , FAT 32, and EXT 3. B800fsSpe cificat ions & Systems Requir ements – Po wer Sup ply: AC I nput: 10 0/240V AC, 1.8/0.75 A, 50/6 0 [...]

  • Page 44

    Drobo 5D G ettin g Started G uide 44 receivin g anten na. 2) Inc reas e the s eparatio n bet ween the equipm ent a nd rece iver. 3) Co nnect the equipm ent int o an ou tlet on a circuit diff erent fr om that to whic h the rec eiver is c onnected. 4) Consult th e deal er or a n exper ienced r adio/T V techn ic ian for help. An y chan ges or m odific[...]

  • Page 45

    Drobo 5D G ettin g Started G uide 45 to radio or telev ision rec epti on, which c an be determ ined b y turning the eq uipm ent off and on, t he user is enc ourage d to tr y to c orrect the interf erence by one or m ore of t he followin g m easures : 1) Reorient or reloca te the r ecei ving ant enna. 2) Incr ease the separat ion b etween t he equi [...]

  • Page 46

    Drobo 5D G ettin g Started G uide 46 The s ymbol abo ve means that ac cord ing to local la ws and r egu lations your produ ct s hould be disposed of separ atel y from household waste. W hen this product r eaches its end of lif e, tak e it to a collecti on poi nt desig nated b y local authorit ies. Some col lection p oints ac cept produc ts for free[...]

  • Page 47

    Drobo 5D G ettin g Started G uide 47 The Lim ited W arrant y does not app ly to an y non - Pro duct or an y software, even if pack aged or sold with Produc t. Manuf ac turers, s uppliers, or pub lish ers, other than Drobo m a y provide the ir own warr anties to You, b ut Dr obo, to th e exte nt perm itted b y law, pro vides s uch manuf acturer ’s[...]

  • Page 48

    Drobo 5D G ettin g Started G uide 48 IF YOU ARE COVERE D BY CONSUMER PROTECT ION LA W S OR REGULA T IONS IN YOUR COUNTRY OR REGION O F PURCHASE, T HE BENEFIT S CONFERRED BY T HIS W A RRANTY ARE IN ADDITION T O ALL RIGHT S AND REMEDIES CONVEYED BY SUCH CONSUM ER PROTEC TIO N LAW S AND REGUL ATIO NS. Som e c ountries, st ates a nd prov inces do not a[...]

  • Page 49

    Drobo 5D G ettin g Started G uide 49 DROBOCARE You ma y be eligib le to purchas e DroboCar e, a s upport product which enhances th e stand ard warrant y, and is availa ble f or an add itional f ee. Pleas e see t he DroboC are term s and c ond itions at http://www .drobo.com/dr obocare . GENER AL INFO RM ATIO N The inf ormation c onta ined her ein i[...]

  • Page 50

    Drobo 5D G ettin g Started G uide 50 W arranty does n ot app ly, for instance, to the hard dr ives manuf actured b y other c om panies which may be in the sam e pack age as ou r Produc t. This Lim ited W ar ranty is pro vided on ly to t he original e nd - user purc haser of the Pr oduct, who we c all " You". IMPORT ANT: You need t o produ[...]

  • Page 51

    Drobo 5D G ettin g Started G uide 51 (d) to dam age caus ed b y operati ng the Pr oduct ou tsid e the perm itted or intend ed us es desc ribed b y D r obo; ( e) to d am age caused b y servic e (inclu ding upgrades and exp ansio ns) perf orm ed by a party oth er than a n author ized r eprese ntative of Drob o or a Dr obo A uthori zed Res eller; ( f)[...]

  • Page 52

    Drobo 5D G ettin g Started G uide 52 AND R EINST ALL AT ION O F SYST EM, APPLIC AT ION SO FTW ARE, AND U SER DAT A ARE NOT COVERED UND ER THIS LIMITED W ARRANT Y. CONSUMER PROT ECTION LAW S IF YOU ARE COVERE D BY CONSUMER PROTECT ION LA W S OR REGULA T IONS IN YOUR COUNTRY OR REGION O F PURCHASE, T HE BENEFIT S CONFERRED BY THIS W ARRANT Y ARE IN A[...]