Dell W03C manual

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First and foremost, an user manual of Dell W03C should contain:
- informations concerning technical data of Dell W03C
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell W03C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell W03C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell W03C.

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ One 2320 Owner’ s Manual Regulatory model: W03C Regulatory type: W03C001 book.book Page 1 Thur sday, May 3, 2012 1:21 PM[...]

  • Page 2

    Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer . CAUTION: A CAUTION indicates either potentia l damage to hardware or loss of data and tells you how to avoid the problem. WAR N IN G : A WARNING indicates a potential for property damage, personal injury , or death. _______[...]

  • Page 3

    Contents 3 Contents 1 Before Y ou Begin . . . . . . . . . . . . . . . . . . . 11 Recommended T ools . . . . . . . . . . . . . . . . . . . 11 T urning Off Y our Computer . . . . . . . . . . . . . . . . 11 Safety Instructio ns . . . . . . . . . . . . . . . . . . . . 11 2 T echnical Overview . . . . . . . . . . . . . . . . . 15 Inside View of Y our In[...]

  • Page 4

    4 Contents Replacing the Optical Drive . . . . . . . . . . . . . . . 29 6 Memory Module(s) . . . . . . . . . . . . . . . . . 31 Removing Memory Module(s) . . . . . . . . . . . . . . 31 Replacing Memory Module(s) . . . . . . . . . . . . . . 33 7 Rear -Stand Assembly . . . . . . . . . . . . . . 35 Removing the Rear -Stand Assembly . . . . . . . . . .[...]

  • Page 5

    Contents 5 Replacing the Audio V ideo (A V) Board . . . . . . . . . 45 11 Converter Board . . . . . . . . . . . . . . . . . . . 47 Removing the Converter Board . . . . . . . . . . . . . 47 Replacing the Converter Board . . . . . . . . . . . . . 48 12 B-CAS Card (Optional) . . . . . . . . . . . . . . . 51 Removing the B-CAS Card . . . . . . . . . . [...]

  • Page 6

    6 Contents 16 Sy stem Board . . . . . . . . . . . . . . . . . . . . . 65 Removing the Sy stem Board . . . . . . . . . . . . . . . 65 Replacing the Sy stem Board . . . . . . . . . . . . . . . 66 Entering the Service T ag in the BIOS . . . . . . . . . . 67 17 Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Removing the Feet . . . . . [...]

  • Page 7

    Contents 7 21 Processor . . . . . . . . . . . . . . . . . . . . . . . . 83 Removing the Processor . . . . . . . . . . . . . . . . . 83 Replacing the Processor . . . . . . . . . . . . . . . . 84 22 Antenna-In Connector . . . . . . . . . . . . . . . 89 Removing the Antenna-In Connector . . . . . . . . . . 89 Replacing the Antenna-In Connector . . . .[...]

  • Page 8

    8 Contents Replacing the T ouch-Screen Control Board . . . . . . 106 27 Display . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Display Assembl y . . . . . . . . . . . . . . . . . . . 109 Removing the Display Assembly . . . . . . . . . 109 Replacing the Display Assembly . . . . . . . . . 111 Display Pa nel . . . . . . . . . . . . . . . . . [...]

  • Page 9

    Contents 9 Boot Sequence . . . . . . . . . . . . . . . . . . . 131 Clearing Forgotten Passwords . . . . . . . . . . . . . 132 Clearing CMOS Passwords . . . . . . . . . . . . . . . 134 31 Flashing the BIOS . . . . . . . . . . . . . . . . . 137 book.book Page 9 Thur sday, May 3, 2012 1:21 PM[...]

  • Page 10

    10 Contents book.book Page 10 Thursday, May 3, 2012 1:21 PM[...]

  • Page 11

    Before you Begin 11 3 Before Y ou Begin This manual provides procedures for re moving and installing the com ponents in your computer . Unless otherwise no ted, each procedur e assumes that the following conditions e xist: • Y ou have performed the step s in "T urning Off Y our Computer" on page 11 and "Safety Instruction s" o[...]

  • Page 12

    12 Before you Begin WAR N IN G : Before working inside your comput er , read the safety information that shipped with your computer . For additi onal safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_compliance. WAR N IN G : Disconnect all power sources before opening the enclosure to replace, remove,[...]

  • Page 13

    Before you Begin 13 CAUTION: Before touching anything inside your computer , ground yourself by touching an unpainted metal surface, su ch as the metal at the back of the computer . While you work, periodically touch an unpainted metal surface to dissipate static electricity , which could harm internal components. book.book Page 13 Thursday, May 3,[...]

  • Page 14

    14 Before you Begin book.book Page 14 Thursday, May 3, 2012 1:21 PM[...]

  • Page 15

    T echnical Overview 15 1 T echnical Overview WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repai[...]

  • Page 16

    16 T echnical Overview 1 hard drive 2 optical drive 3 touch-screen control boar d (optional) 4 processor heat-sink fan 5 camera module 6 system-board shield 7 memory -module cover book.book Page 16 Thursday, May 3, 2012 1:21 PM[...]

  • Page 17

    T echnical Overview 17 Sy stem Board Components 1 19 8 14 16 21 22 20 9 18 15 11 12 24 17 23 5 2 13 10 7 6 4 3 book.book Page 17 Thursday, May 3, 2012 1:21 PM[...]

  • Page 18

    18 T echnical Overview 1 SA T A connector (ODD) 2 SA T A connector (HDD) 3 hard-drive power cable connector (HDD PWR) 4 A V-board cable connector (UMA) 5 display-panel power ca ble connector 6 touch-screen cable connector (T ouch) 7 A V-board cable connector (GPU) 8 power -button and hard-drive activity light cable connector 9 L VDS-cable connector[...]

  • Page 19

    Back Cover 19 2 Back Cover WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your compute[...]

  • Page 20

    20 Back Cover 4 P ry up the back cover from the tabs off the middle frame and lift the back cover off the computer . 1 back cover 2 middle frame 3 screws (6) 1 3 2 book.book Page 20 Thursday, May 3, 2012 1:21 PM[...]

  • Page 21

    Back Cover 21 5 Place the back cover in a secure location. Replacing the Back Cover 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Align the tabs on the top of the back cover with the slots on the middle frame. 3 Align the tabs on the sides of the ba ck cover with the slots on the middle frame and then fix the back cove[...]

  • Page 22

    22 Back Cover book.book Page 22 Thursday, May 3, 2012 1:21 PM[...]

  • Page 23

    Hard Drive 23 3 Hard Drive WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. WAR N IN G : If you remove the hard drive from the computer when the drive is hot, d[...]

  • Page 24

    24 Hard Drive 5 Remove the four screws that secur e th e har d-drive cage to the hard drive. 6 Slide the har d-drive cage away from the hard drive. 1 hard-drive assembly 2 screw (1) 3 data cable 4 power cable 4 3 2 1 book.book Page 24 Thursday, May 3, 2012 1:21 PM[...]

  • Page 25

    Hard Drive 25 Replacing the Hard Drive 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Slide the hard drive into the hard-drive cage, and align the screw holes on the hard-drive cage with the screw holes on the har d drive. 3 Replace the four screws that secur e the hard-drive cage to the hard drive. 4 Connect the power [...]

  • Page 26

    26 Hard Drive CAUTION: Before turning o n the computer , r eplace all screws and ensure that no stray screws remain inside the computer . Fa ilure to do so may result in damage to the computer . 8 Connect your computer an d all attached devices to electrical outlets, and turn them on. book.book Page 26 Thursday, May 3, 2012 1:21 PM[...]

  • Page 27

    Optical Drive 27 4 Optical Drive WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your c[...]

  • Page 28

    28 Optical Drive 6 Remove the two screws that secur e the optical-drive bracket to the r ear of the optical drive. 7 Remove the optical-drive bracke t away from the optical drive. 1 optical-drive assembly 2 screw 3 data cable 4 power cable 2 1 3 4 2 1 3 book.book Page 28 Thursday, May 3, 2012 1:21 PM[...]

  • Page 29

    Optical Drive 29 Replacing the Optical Drive 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Align the screw holes on the optical-drive bracke t with the screw holes on the optical drive. 3 Replace the two screws that secur e th e optical-drive bracket to the optical drive. 4 Slide the optical-drive assembly into the opt[...]

  • Page 30

    30 Optical Drive book.book Page 30 Thursday, May 3, 2012 1:21 PM[...]

  • Page 31

    Memory Module(s) 31 5 Memory Module(s) WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. CAUTION: Only a certified servi ce technician should perform repairs on [...]

  • Page 32

    32 Memory Module(s) 4 Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector un til the memory module pops up. 5 Remove the memory module from the memory-module connector . 1 memory-module shield 2 sy stem-board shield 1 2 2 3 1 book.book Page 32 Thursday, May 3, 2012 1:21 PM[...]

  • Page 33

    Memory Module(s) 33 Replacing Memory Module(s) CAUTION: If the memory module is not inst alled properly , the computer may not boot. 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Align the notch in the memory module with the tab in the memory- module connector . Slide the memory module firmly into the slot at a 45-degr[...]

  • Page 34

    34 Memory Module(s) book.book Page 34 Thursday, May 3, 2012 1:21 PM[...]

  • Page 35

    Rear Stand Cover 35 6 Rear -Stand Assembly WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs[...]

  • Page 36

    36 Rear Stand Cover Replacing the Rear -Stand Assembly 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Place the rear -stand assembly on the ch assis and slide it to the top of the computer . 3 Replace the two screws that secur e th e rear -stand assembly to the chassis. 4 Replace the back cover . See "R eplacing the [...]

  • Page 37

    VESA Mount 37 7 VESA Mount WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your compute[...]

  • Page 38

    38 VESA Mount 5 Lift the VESA mount away from the chassis. Replacing the VESA Mount 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the scr ew holes on the VESA mount with the screw holes on the chassis and place the VESA mount on the chassis. 3 Replace the six s crews that secure the VESA mount to the chassis. 4 Rep[...]

  • Page 39

    I/O Cover 39 8 I/O Cover WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer [...]

  • Page 40

    40 I/O Board Cover Replacing the Rear I/O Cover 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the scre w holes on the rear I/O cover with the scr ew holes on the chassis. 3 Replace the four screws that secur e the rear I/O cover to the chassis. 4 Replace the rear -stand assembly . Se e "Replacing the Rear -Sta[...]

  • Page 41

    I/O Cover 41 Side I/O Cover Removing the Side I/O Cover 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Remove the back cover . See "Removing the Back Cover" on page 19. 3 P ry out and remove the side I/O cover . Replacing the Side I/O Cover 1 F ollow the instructions in "B efor e Y ou Begin" on page [...]

  • Page 42

    42 I/O Board Cover book.book Page 42 Thursday, May 3, 2012 1:21 PM[...]

  • Page 43

    Audio Video Board 43 9 Audio V ideo Board (Optional) WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. CAUTION: Only a certified servi ce technician should perfo[...]

  • Page 44

    44 Audio Video Board 7 Disconnect the A V -board cables from the connectors on the A V board. 8 Remove the five screws that secu re the A V board to the chassis. 9 Lift the A V boar d away from the chassis. 1 screws (3) 2 A V-board shield 2 1 book.book Page 44 Thursday, May 3, 2012 1:21 PM[...]

  • Page 45

    Audio Video Board 45 Replacing the Audio V ideo (A V) Board 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Align the screw holes on the A V board with the screw holes on the chassis. 3 Replace the five screws that secur e the A V board to the chassis. 4 Connect the A V -board cables to th e connectors on the A V boar d.[...]

  • Page 46

    46 Audio Video Board book.book Page 46 Thursday, May 3, 2012 1:21 PM[...]

  • Page 47

    Main Chassis 47 10 Converter Board WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. CAUTION: Only a certified servi ce technician should perform repairs on your[...]

  • Page 48

    48 Main Chassis . Replacing the Converter Board 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on the converter board with the screw holes on the chassis. 3 Replace the two screws that secur e the converter board to the chassis. 4 Connect the converter -board cable to the connector on the converter b[...]

  • Page 49

    Main Chassis 49 CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may result in damage to the computer . 9 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 49 Thursday, May 3, 2012 1:21 PM[...]

  • Page 50

    50 Main Chassis book.book Page 50 Thursday, May 3, 2012 1:21 PM[...]

  • Page 51

    B-CAS Card 51 11 B-CAS Card (Optional) WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs[...]

  • Page 52

    52 B-CAS Card Replacing the B-CAS Card 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Connect the B-CAS card cable to the connector on the B-CAS card. 3 Align the scr ew hole on the B-CAS car d with the screw hole on the chassis. 4 Replace the screw that secur es the B-CAS card to the chassis. 5 Replace the rear I/O cover[...]

  • Page 53

    Sy stem-Board Shield 53 12 Sy stem-Board Shield WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform re[...]

  • Page 54

    54 Sy stem-Board Shield 7 P ry away the system-board shield an d turn it over to the right of the computer away from the side I/O connectors. Replacing the Sy stem-Board Shield 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the system-board shield with the side I/O connectors on the chassis and place the system-boar[...]

  • Page 55

    Sy stem-Board Shield 55 6 Replace the rear -stand assembly . See "Replacing the Rear-Stand Assembly" on page 36. 7 Replace the back cover . See "Repla cing the Back Cover" on page 21. CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may res[...]

  • Page 56

    56 Sy stem-Board Shield book.book Page 56 Thursday, May 3, 2012 1:21 PM[...]

  • Page 57

    Coin-Cell Battery 57 13 Coin-Cell Battery WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. WAR N IN G : A new battery can explode if it is inco rrectly installe[...]

  • Page 58

    58 Coin-Cell Battery CAUTION: If you pry the battery out of its s ocket with a blunt object, be careful not to touch the sy stem board with the obj ect. Ensure that the o bject is inserted between the battery and the socket before you attempt to pry out the battery . Otherwise, you may damage the sy stem boa rd by prying off the socket or by breaki[...]

  • Page 59

    Coin-Cell Battery 59 4 Replace the rear I/O cover . See "Replacing the Rear I/O Cover" on page 40. 5 Replace the side I/O cover . See "Replacing the Side I/O Cover" on page 41. 6 Replace the rear -stand assembly . See "Replacing the Rear-Stand Assembly" on page 36. 7 Replace the back cover . See "Repla cing the Ba[...]

  • Page 60

    60 Coin-Cell Battery book.book Page 60 Thursday, May 3, 2012 1:21 PM[...]

  • Page 61

    Wireless Mini-Card 61 14 Wireless Mini-Card(s) WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform rep[...]

  • Page 62

    62 Wireless Mini-Card 6 Remove the system-board shield. See "Removing the System-Board Shield" on page 53. 7 Disconnect the antenn a cable(s) from each Mini-Card. 8 Remove the two screws that secur e e ach Mini-Card to the system-board connector . 9 Lift the Mini-Card(s) away f rom the system-board connector . CAUTION: When the Mini- Card[...]

  • Page 63

    Wireless Mini-Card 63 Replacing the Mini-Card(s) CAUTION: The connectors are keyed to ensure correct insertion. Use of excessive force may damage the connectors. CAUTION: T o avoid damage to the Mini-Card, ensure that there are no cables or antenna cables under the Mini-Card. 1 F ollow the instructions in "B efor e Y ou Begin" on page 11.[...]

  • Page 64

    64 Wireless Mini-Card 11 Connect your computer an d all attached devices to electrical outlets, and turn them on. book.book Page 64 Thursday, May 3, 2012 1:21 PM[...]

  • Page 65

    Sy stem Board 65 15 Sy stem Board WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your [...]

  • Page 66

    66 Sy stem Board 11 Disconnect all the cables connected to the system boa rd. 12 Remove the eight screws that secur e the system board to the chassis. 13 Lift the system board away from th e computer and out of the chassis. Replacing the Sy stem Board 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on[...]

  • Page 67

    Sy stem Board 67 7 Replace the Mini-Card(s). See "Replacing the Mini -Card(s)" on page 63. 8 Replace the memory module(s). See "Replacing Memory Module(s)" on page 33. 9 Replace the system-board shield. See "Replacing the System-Board Shield" on page 54. 10 Replace the rear I/O cover . See "Replacing the Rear I/O [...]

  • Page 68

    68 Sy stem Board book.book Page 68 Thursday, May 3, 2012 1:21 PM[...]

  • Page 69

    Feet 69 16 Feet WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer . Damage [...]

  • Page 70

    70 Feet 4 Lift the feet away from the chassis. Replacing the Feet 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the scre w holes on the feet with the screw holes on the chassis and place the feet on the chassis. 3 Replace the four screws (two on each foot) that secure the feet to the chassis. 4 Replace the back cov[...]

  • Page 71

    Middle Frame 71 17 Middle Frame WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your co[...]

  • Page 72

    72 Middle Frame Replacing the Middle Frame 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the tabs on the middle fram e with the tabs on the chassis. 3 Align the screw holes on the middle frame with the screw holes on the chassis. 4 Replace the 11 screws that secur e the middle frame to the chassis. 5 Replace the fe[...]

  • Page 73

    Middle Frame 10 Replace the rear -stand assembly . See "Replacing the Rear-Stand Assembly" on page 36. 11 Replace the back cover . See "Repla cing the Back Cover" on page 21. CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may result in da[...]

  • Page 74

    74 Middle Frame book.book Page 74 Thursday, May 3, 2012 1:21 PM[...]

  • Page 75

    Heat-Sink Fans 75 18 Processor Heat-Sink Fan WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. WAR N IN G : The heat sink may be very hot during normal operation[...]

  • Page 76

    76 Heat-Sink Fans 10 Carefully peel the silver foil from the processor heat-sink. 11 Lift the processor heat-sink fan along with i ts cable away from the chassis. NOTE: The appearance of the sy stem board ma y vary based on your computer model. Replacing the Processor Heat-Sink Fan 1 F ollow the instructions in "Before Y ou Begin" on page[...]

  • Page 77

    Heat-Sink Fans 77 6 Replace the system-board shield. See "Replacing the System-Board Shield" on page 54. 7 Replace the rear I/O cover . See "Replacing the Rear I/O Cover" on page 40. 8 Replace the side I/O cover . See "Replacing the Side I/O Cover" on page 41. 9 Replace the VESA mount. See "Replacing the VESA Moun[...]

  • Page 78

    78 Heat-Sink Fans book.book Page 78 Thursday, May 3, 2012 1:21 PM[...]

  • Page 79

    Processor Heat Sink 79 19 Processor Heat-Sink WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. WAR N IN G : The heat sink may be very hot during normal operatio[...]

  • Page 80

    80 Processor Heat Sink 8 Loose n the four captive screws that se cure the processo r heat-sink to the system boar d. 9 Carefully lift the processor heat-sink away from the computer . NOTE: The appearance of the processor heat-si nk may vary based on your computer model. Replacing the Processor Heat-Sink CAUTION: Incorrect alignment of the processor[...]

  • Page 81

    Processor Heat Sink 81 2 Clean the thermal grease from the bottom of the processor heat-sink and rea p pl y i t . 3 Replace the scr ew that secures the processor heat-sink to the chassi s. 4 Align the four captive s crews on the processor heat-sink with the screw holes on the system board and tighten the screws. 5 Replace the system-board shield. S[...]

  • Page 82

    82 Processor Heat Sink book.book Page 82 Thursday, May 3, 2012 1:21 PM[...]

  • Page 83

    Processor 83 20 Processor WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Hom epage at dell.com/regulatory_ compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer[...]

  • Page 84

    84 Processor 10 Gently lift the processor to remove it from the socket. Replacing the Processor 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Unpack the new processor , being carefu l not to touch the underside of the processor . CAUTION: Ground yourself by touching an unpainte d metal surface or the computer stand. 1 pr[...]

  • Page 85

    Processor 85 3 If the release lever on the socket is not fully extended, move it to that position. 4 Orient the alignment notches on the p r ocessor with the alignment tabs on the socket. 5 Align the pin-1 co rners of the processor and socket. CAUTION: Ensure that the processor cover notch is positioned underneath the alignment post. 6 When the pro[...]

  • Page 86

    86 Processor 8 Clean the thermal grease from the bottom of the heat sink. 9 Apply the new thermal grease to the top of the processor . CAUTION: Y ou must position the processor co rrectly in the pr ocessor socket to avoid permanent damage to the processor . CAUTION: Ensure that you apply new thermal grease. New thermal grease is critical for ensuri[...]

  • Page 87

    Processor 87 12 Replace the rear I/O cover . See "Replacing the Rear I/O Cover" on page 40. 13 Replace the side I/O cover . See "Replacing the Side I/O Cover" on page 41. 14 Replace the rear -stand assembly . See "Replacing the Rear-Stand Assembly" on page 36. 15 Replace the back cover . See "Repla cing the Back C[...]

  • Page 88

    88 Processor book.book Page 88 Thursday, May 3, 2012 1:21 PM[...]

  • Page 89

    Antenna-In Connector 89 21 Antenna-In Connector WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perfor[...]

  • Page 90

    90 Antenna-In Connector Replacing the An tenna-In Connector 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Slide the antenna-in connector into the slot on the chassis. 3 Replace the two screws that secur e th e antenna-in co nnector to the chassis. 4 Connect the antenna-in cable to the connector on the Mini-Card. 5 Replac[...]

  • Page 91

    Antenna-In Connector 91 10 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 91 Thursday, May 3, 2012 1:21 PM[...]

  • Page 92

    92 Antenna-In Connector book.book Page 92 Thursday, May 3, 2012 1:21 PM[...]

  • Page 93

    Antenna Module 93 22 Antenna Module WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on you[...]

  • Page 94

    94 Antenna Module Replacing the Antenna Module 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on the antenna modules with the screw holes on the chassis and place the antenn a modules on the chassis. 3 Replace the four screws that secur e the antenna modules to the chassis. 4 Route the antenna cables[...]

  • Page 95

    Antenna Module 95 11 F ollow the instructions from step 4 to step 6 in "Replacing the Optical Drive" on page 29. 12 Replace the VESA mount. See "Replacing the VESA Mount" on page 38. 13 Replace the rear -stand assembly . See "Replacing the Rear-Stand Assembly" on page 36. 14 Replace the back cover . See "Repla cin[...]

  • Page 96

    96 Antenna Module book.book Page 96 Thursday, May 3, 2012 1:21 PM[...]

  • Page 97

    Antenna-In Connector 97 23 Power -Button Board WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform[...]

  • Page 98

    98 Antenna-In Connector Replacing the Power -Button Board 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw hole on the power -butto n board with the screw hole on the chassis. 3 Replace the screw that secu res the power -button board to the chassis. 4 Connect the power button and hard-drive activity light ca[...]

  • Page 99

    Antenna-In Connector 99 CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may result in damage to the computer . 10 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 99 Thursday, May 3, 2012 1:21 PM[...]

  • Page 100

    100 Antenna-In Connector book.book Page 100 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 101

    Speakers 101 24 Speakers WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer [...]

  • Page 102

    102 Speakers Replacing the Speakers 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on the sp eakers with the screw holes on the chassis. 3 Replace the four screws (two on each speaker) that secure the speak ers to the chassis. 4 Route the speakers cable and connect the speakers cable to the connector[...]

  • Page 103

    Speakers 103 CAUTION: Before turning on the computer , replace all screws and ensure that no stray screws remain inside the computer . Failure to do so may result in damage to the computer . 10 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 103 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 104

    104 Speakers book.book Page 104 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 105

    T ouch Screen Control Card 105 25 T ouch-Screen Control Board (Optional) WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce tec[...]

  • Page 106

    106 T ouch Screen Control Card Replacing the T ouch-Screen Control Board 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on the touch-screen control board with the screw holes on the chassis. 3 Replace the two screws that secur e th e touch-screen control boar d to the chassis. 4 Connect the cables to[...]

  • Page 107

    T ouch Screen Control Card 107 6 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 107 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 108

    108 T ouch Screen Control Card book.book Page 108 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 109

    Display 109 26 Display WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your computer . [...]

  • Page 110

    110 Display 12 Make a note of the camera cables, touch -screen control board cables, backlight cable, and L VDS cable routing. NOTE: The location of the L VDS connector may vary depending on the computer configuration. 13 Disconnect the cables from the connectors on the system board, touch-screen control board, A V b oard, and the converter board. [...]

  • Page 111

    Display 111 17 Using your fingertips, carefully pry up the ins ide edge of the dis play assembly . 18 Lift the chassis away from the display assembly . 19 Release the camera cables, touch-scr een control bo ard cables, backli ght cable, and L VDS cable through the slots on the chassis. Replacing the Display Assembly 1 F ollow the instructions in &q[...]

  • Page 112

    112 Display 4 Align the display assembly over the chas sis and gently snap the chassis into place. 5 Replace the five screws that se cure the chassis to the display assembly . 6 Replace the 13 screws that secur e the chassis to the display bezel. 7 Route the camera cables, touch-screen control board cables, backlight cable and L VDS cable through t[...]

  • Page 113

    Display 113 Display Panel Removing the Disp lay Panel 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Remove the display assembly . See "Removing the Disp lay Assembly" on page 109. 3 Remove the four screws that secure the display panel to the display-panel chassis. NOTE: The number of screws that secure t he d[...]

  • Page 114

    114 Display 2 Align the screw holes on the display panel with the screw holes on the display-panel chassis and replace the four scr ews. 3 Replace the display assembly . "Replacing the Display Assemb ly" on page 111. CAUTION: Before turning o n the computer , r eplace all screws and ensure that no stray screws remain inside the computer .[...]

  • Page 115

    Display 115 Replacing the Display-Panel Brac kets 1 F ollow the instructions in "B efor e Y ou Begin" on page 11. 2 Replace the four scr ews (two on each side) that secur e the display-panel brackets to the display panel. 3 Connect the L VDS cable to the connector on the display pan el. 4 Replace the display panel. See "Replac ing th[...]

  • Page 116

    116 Display book.book Page 116 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 117

    Camera 117 27 Camera Module WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your comput[...]

  • Page 118

    118 Camera Replacing the Camera Module 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Align the screw holes on the camera module with the screw holes on the camera-module assembly . 3 Replace the two screws that secu re the camera module to the camera-module assembly . 4 Place the camera-module assembly on the display bez[...]

  • Page 119

    Camera 119 7 Connect your computer and all attached devices to electr ical outlets, and turn them on. book.book Page 119 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 120

    120 Camera book.book Page 120 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 121

    Speaker Cover 121 28 Speaker Cover WAR N IN G : Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Home page at dell.com/regulatory_compliance. CAUTION: Only a certified servi ce technician should perform repairs on your[...]

  • Page 122

    122 Speaker Cover 14 P ry and remove the speak er cover away fr om the computer . Replacing the Speaker Cover 1 F ollow the instructions in "Before Y ou Begin" on page 11. 2 Secure the four tabs on the speake r cover to the slo ts on the chassis. 3 Align the screw holes on the sp eaker cover with the screw holes on the chassis. 4 Replace [...]

  • Page 123

    Speaker Cover 123 9 Replace the side I/O cover . See "Replacing the Side I/O Cover" on page 41. 10 F ollow the instructions from step 4 to step 6 in "Replacing the Optical Drive" on page 29. 11 Replace the VESA mount. See "Replacing the VESA Mount" on page 38. 12 Replace the rear -stand assembly . See "Replacing t[...]

  • Page 124

    124 Speaker Cover book.book Page 124 Thursd ay, May 3, 2012 1: 21 PM[...]

  • Page 125

    Sy stem Setup Utility 125 29 Sy stem Setup Overview Use the system setup to: • Change the system conf iguration information af ter you add, change, or remove any hardwar e in you r computer • Set or change a user -selectable option such as the user password • Read the current amount of memory or set the type of hard drive installed NOTE: Befo[...]

  • Page 126

    126 Sy stem Setup Utility Sy stem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may appear , or may not appear exactly as listed. Setup Item — This field appears on the left side of the system setup window . The field is a scrollable list containing features that define the configuration of[...]

  • Page 127

    Sy stem Setup Utility 127 Processor Type Displays the processor type L1 Cache size Displays the L1 ca che size L2 Cache size Displays the L2 ca che size L3 Cache size Displays the L3 ca che size Memory Information Memory Installed Indicates the amount of memory installed in MB Memory Available Indicates the amount o f memory available in MB Memory [...]

  • Page 128

    128 Sy stem Setup Utility Power Management • AC Recovery — P ower On; P ower Off; Last State (P ower Off by default) • Remote W ake up — Enabled o r Disable d (Enable d by defa ult) • Aut o P ower On — Enabled or Disabled (Disabled by de fault) • Auto P ower On Da te — 0 t o 31 (15 by default) • Au to P ower On hour — 0 to 23 (1[...]

  • Page 129

    Sy stem Setup Utility 129 CPU Feature • Hyper - Thread ing — Enabled or Disabled (Enabled by defa ult) • Multi Cor e Support — All; 1; 2; 3; (All by default) Number of cores to enable in each processor package • Limit CP UID V alue — Enabled or Disabled (Disabled by d efault). This field limits the maximum valu e the processor Standar d[...]

  • Page 130

    130 Sy stem Setup Utility HDD protection Enabled or Disabled (Disabled by default) Boot 1st Boot Priority Specifies the boot sequence from the available devices Diskette Drive; Hard Drive; USB Storage Device; CD/DVD/CD-R W Drive; Network; Disabled (Hard Drive by default) 2nd Boot Priority Specifies the boot sequence from the available devices Diske[...]

  • Page 131

    Sy stem Setup Utility 131 Boot Sequence This feature allows you to change the boot sequence for devices. Boot Options • Diskette Drive — The computer attempts to b oot from the floppy disk drive. If no operating system is on the drive, the computer generates an error message. • Hard Drive — The computer attempts to boot from the primary har[...]

  • Page 132

    132 Sy stem Setup Utility NOTE: If yo u wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft Windows des ktop. Then shut down you r computer and try again. The Boot Device Menu appears, listing all available boot de vices. 4 On the Boot Device Menu choose the device you want to boot from. F or example, [...]

  • Page 133

    Sy stem Setup Utility 133 4 Remove the rear I/O cover . See "Removing the Rear I/O Cover" on page 39. 5 Remove the side I/O cover . See "Removing the Side I/O Cover" on page 41. 6 Remove the system-boar d shield. See "Removing the System-Board Shield" on page 53. 7 Locate the 3-pin password re set jumper (P ASSWORD_CLE[...]

  • Page 134

    134 Sy stem Setup Utility 11 Replace the system-board shield. "Rep lacing the System-Board Shield" on page 54. 12 Replace the rear I/O cover . See "Repla cing the Rear I/O Cover" on pa ge 40. 13 Replace the side I/O cover . See "Repla cing the Side I/O Cover" on pa ge 41. 14 Replace the rear -stand assembly . Se e &quo[...]

  • Page 135

    Sy stem Setup Utility 135 7 Locate the 3-pin password r eset jumper (CMOS_CLEAR) on the system board. See "System Boar d Components" on page 17. 8 Remove the 2-pin jumper plug from pi ns 2 and 3 and fix it on pins 1 and 2. 9 W ait for approximately five seconds to clear the CMOS setting. 10 Remove the 2-pin jumper plu g from pins 1 and 2 [...]

  • Page 136

    136 Sy stem Setup Utility 14 Replace the rear -stand assembly . Se e "Replacing the Rear -Stand Assembly" on page 36. 15 Replace the back cover . See "R eplacing the Back Cover" on page 21. CAUTION: Before turning o n the computer , r eplace all screws and ensure that no stray screws remain inside the computer . Fa ilure to do s[...]

  • Page 137

    Flashing the BIOS 137 30 Flashing the BIOS The BIOS may require flashing when an update is avai lable or when replacing the system board. T o flash the BIOS: 1 T urn on the computer . 2 Go to support.dell.com/support/downloads . 3 Locate the BIOS update file for your computer: NOTE: The Service T ag for your computer is located on a label at the ba[...]

  • Page 138

    138 Flashing the BIOS 8 Double-click the fil e icon on the des ktop and follow the instructions on the screen. book.book Page 138 Thursd ay, May 3, 2012 1: 21 PM[...]