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Table of contents for the manual
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Dell PowerVault MD3860f Storage Arrays Owner's Manual Regulatory Model: E08J Series Regulatory Type: E08J001[...]
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]
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Contents 1 About your system................................................................................................ 6 Introduction ........................................................................................................................................... 6 Dell PowerVault Modular Disk Storage Manager .......................[...]
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Removing A Physical Disk From A Physical-Disk Drawer ............................................................ 30 Installing A Physical Disk In A Physical-Disk Drawer .................................................................... 31 SAS Chain Cables ...........................................................................................[...]
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ECC Errors ..................................................................................................................................... 50 PCI Errors ....................................................................................................................................... 50 5 Technical Specifications..........................[...]
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1 About your system Introduction CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. The Dell PowerVault MD3860f RAID storage array (16 Gbps Fibre Channel) is a 4U rack-mounted system, capable of accommodating up to sixty 3.5 inch or 2.[...]
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• Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI. • Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI. • Dell PowerVault MD3860f Series Storage Arrays[...]
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Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators 8[...]
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Item Indicator Icon Description 1 Power-on indicator The power-on indicator lights green when at least one power supply module is supplying power to the storage enclosure. 2 Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off. 3 System identification indicator The system iden[...]
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Item Indicator Icon Description 8 Drive activity indicator NOTE: The associated physical disk is indicated by a number (0 to 11) that is displayed above the drive activity indicator. For example, for physical disk 2 on the physical disk drawer, the drive activity indicator has 2 displayed above the drive activity indicator. Green Indicates that pow[...]
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Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description 1 Power indicator The power indicator lights green when power to the cooling fan module is available. 2 Service action required indicator The Service action required indicator lights amber when there is a fault in the cooling fan module. 3[...]
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Power Supply Module Features And Indicators NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet. Figure 6. Power Supply Module Features and Status Indicators Item Indicator or Connector Icon Descrip[...]
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Item Indicator or Connector Icon Description Off Indicates that you cannot remove the power supply module from the system. 6 Service action required indicator The service action required indicator lights amber when there is a fault in the power supply module. 7 AC power indicator Green Indicates that AC output voltage is within the limit. Off Indic[...]
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Item Indicator Icon Description 1 Service action allowed indicator CAUTION: Remove the physical disk from the system only if the service action allowed indicator lights blue. Removing the physical disk from the system when the service action allowed indicator is off may damage the system. Blue Indicates that you can safely remove the physical disk [...]
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2 Controller Modules RAID Controller Modules RAID controller modules provide high-performance, advanced virtual disk configuration, and fault- tolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism. NOTE: 8 GB mirrored cache [...]
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Item Indicator, Button, or Connector Icon Description 3 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection. 4 USB port Reserved port. 5 Mini USB port Dell support only. 6 Password reset switch Pressing this switch resets the password. 7 SAS expansion port (2) Provides SAS OUT connection for cabling to a daisy chained expansion enclo[...]
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SFP+ Transceivers Fibre Optic And SAS Cables NOTE: Your small form-factor pluggable (SFP+) transceivers and cables may look different from the ones shown below. The differences do not affect the performance of the SFP+ transceivers. FC host connections may operate at 4 Gbps, 8 Gbps, or 16 Gbps. Ports for 16 Gbps Fibre Channel host connections requi[...]
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Figure 10. SAS Cable 1. mini SAS connector 2. SAS cable 3. mini SAS HD connector Expansion Controller Modules Use the expansion controller modules to expand the storage capacity up to a maximum of 120 disks (180 disks with premium feature), by daisy-chaining your storage enclosure with up to two MD3060e expansion enclosures. NOTE: Hot-plug of MD306[...]
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Item Indicator, Button, or Connector Icon Description 5 SAS OUT port Provides SAS connection for cabling to a downchain expansion enclosure. 6 Diagnostic LED The numeric display consists of two seven-segment LEDs that provide information about enclosure identification and diagnostics. 7 Controller power indicator The controller power indicator ligh[...]
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Table 2. Shutdown Threshold Type Threshold Temperature Exceeding Event Description Nominal failure threshold A critical event is set Maximum failure threshold Shutdown of the system power supplies occurs within 3 minutes Shutdown threshold Shutdown of the system power supplies occurs within 5 seconds System Password Reset To reset the password, pus[...]
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3 Installing and removing system components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • T8 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Bezel You must install the front bezel on th[...]
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Figure 12. Removing and Installing the Front Bezel 1. release latches (2) 2. front bezel 3. guide pins (4) Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. 1. Press the release latch on either side of the front bezel. 2. Keeping the release lat[...]
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Figure 13. Inside the Physical-Disk Drawer 1. release latch (2) 2. physical-disk bay (12) 3. physical-disk connector (12) 4. SAS cable connection (2) 5. physical-disk drawer release tab (2) Opening The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple re[...]
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Figure 14. Opening and Closing the Physical-Disk Drawer 1. physical-disk drawer 2. release latch Closing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone [...]
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For more information, see the Dell PowerVault MD Series Storage Arrays Administrator's Guide at dell.com/powervaultmanuals . 2. Remove the front bezel. 3. Remove both the SAS cable chains from the back of the chassis. 4. Open the physical-disk drawer. CAUTION: Do not try to remove more than one drawer at a time. Ensure that you insert the draw[...]
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Figure 15. Removing and Installing the Physical-Disk Drawer 1. physical-disk drawer 2. release tab Installing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telep[...]
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6. Install the front bezel. 7. Using the MD Storage Manager, verify that the new physical-disk drawer is identified and operating correctly. Physical Disks Your system supports up to sixty 2.5 inch or 3.5 inch SAS and nearline SAS physical disks and 2.5 inch SAS SSDs per enclosure and up to a maximum 180 physical disks per storage array using premi[...]
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Figure 17. Removing and Installing the 2.5 Inch Physical Disk in a 2.5 Inch Physical-Disk Carrier 1. 2.5 inch physical drive cage 2. guide pin (4) 3. release handle 4. holes on physical disk (4) 5. carrier for 2.5 inch physical disk 6. 2.5 inch physical disk 28[...]
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Figure 18. Removing and Installing the 3.5 Inch Physical Disk in a 3.5 Inch Physical-Disk Carrier 1. 3.5 inch physical disk 2. release handle 3. holes on physical disk (4) 4. side guide pin (4) 5. carrier for 3.5 inch physical disk 6. bottom guide pin (2) Installing A Physical Disk In A Physical-Disk Carrier CAUTION: Many repairs may only be done b[...]
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Removing A Physical Disk From A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by D[...]
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7. release tab (12) Installing A Physical Disk In A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is[...]
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3. SAS chain cable (two per physical-disk drawer) Removing The SAS Chain Cable(s) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicin[...]
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Figure 21. Removing and Installing the SAS Chain Cable(s) 1. left cooling fan module bay 2. right cooling fan module bay 3. SAS cable connector on the midplane (two per physical disk drawer) 4. SAS cable connector to the midplane (oriented vertically) 5. SAS chain cable (two per physical disk drawer) 6. release tab (oriented horizontally) 7. SAS ca[...]
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CAUTION: If you are hot swapping the SAS cable chains, ensure that you complete the procedure on one side within ten minutes to avoid over heating of the storage enclosure. 2. Locate and identify the SAS chain cables for the new physical-disk drawer. 3. Connect the chain cable mounting bracket (oriented horizontally) to the physical-disk drawer. 4.[...]
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Figure 22. Removing and Installing a RAID Controller Module or Expansion Module 1. RAID controller module or expansion module 2. release lever 3. release tab Installing A RAID Controller Module Or Expansion Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as [...]
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Opening The RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered[...]
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Replacing The SFP+ Transceiver CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by [...]
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RAID Controller Module Backup Battery Unit The battery backup unit provides backup power to the RAID controllers in case of power failure. It ensures power backup for at least 30 minutes to facilitate moving of memory stored in the controller cache to persistent storage. Removing The RAID Controller Module Backup Battery Unit You must replace a fau[...]
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Installing The RAID Controller Module Backup Battery Unit You must replace the RAID controller battery backup unit immediately to ensure the security of the data in the controller cache memory. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your p[...]
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NOTE: The Service action required indicator lights amber when there is a fault in the power supply module. 2. Disconnect the power cable from the power source and the power supply module you intend to remove and remove the cables from the cable securing strap. 3. Pull and rotate the two release levers away from the chassis until the power supply mo[...]
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CAUTION: When connecting the power cable, secure the cable with the cable securing bracket. NOTE: When installing or hot-swapping a new power supply module, allow several seconds for the system to recognize the power supply module and determine its status. The power-supply status indicator turns green to signify that the power supply module is func[...]
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Figure 27. Removing and Installing the Cooling Fan Module 1. cooling fan module release latch 2. cooling fan module handle 3. cooling fan module Installing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentat[...]
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4 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]
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NOTE: Equip yourself with antistatic protection and a replacement small form-factor pluggable (SFP +) transceiver before replacing an SFP+ transceiver in the RAID controller module. Also, see the initial setup information for the enclosure to verify LED definitions. CAUTION: To prevent degraded performance, do not twist, fold, pinch, or step on fib[...]
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8. Reconnect the fiber optic cable. 9. View the FC IN speed LEDs and the Physical Disk Channel speed LEDs. Based on the LED status, perform one of these actions: • If at least one of the FC IN LEDs for each port is on, go to step 11. • Both the FC IN LEDs on an MD storage array RAID controller module enclosure for a particular port are off. •[...]
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NOTE: After installing a power supply module, allow several seconds for the array to recognize the power supply module and to determine if it is working properly. If the problem is not resolved, see Getting Help . Troubleshooting Array Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform[...]
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If The Link Status LEDs Are Not Green 1. Turn off the host server. 2. Reseat the cables on the expansion array and the server. 3. Turn on the expansion arrays and then the storage array and wait until the system is fully booted. 4. Turn on the host server. 5. Check the link status LED. If the link status LED is not green, replace the cables. If the[...]
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4. Reinstall the physical disk. 5. If the problem is not resolved, replace the failed physical disk. If the problem persists, see Getting Help . Troubleshooting Array And Expansion Enclosure Connections 1. Verify the following: • the SAS OUT status LED is green 2. Ensure that all the cables are attached correctly according to the array mode you s[...]
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Troubleshooting A Damaged Array CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by[...]
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• One RAID controller module in a redundant configuration has failed • A battery has failed or has been removed • A physical disk in a redundant virtual disk has failed Invalid Storage Array The RAID controller module is supported only in a Dell-supported storage array. After installation in the storage array, the controller performs a set of[...]
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5 Technical Specifications Physical Disks Physical disks Up to sixty 3.5 inch or 2.5 inch SAS or nearline SAS physical disks or 2.5 inch SAS SSDs RAID Controller Modules RAID controller modules Two hot-swappable modules with temperature sensors 4 GB or 8 GB of cache per controller Dell PowerVault MD3860f storage arrays Provides host-to-controller 1[...]
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Back-Panel Connectors (Per RAID Controller Module) NOTE: SAS and FC connections to the same host is not supported. Two SAS OUT ports, it is recommended that you use the first port for expansion to an additional PowerVault MD3060e expansion enclosure. Only one expansion port is supported at any given time. NOTE: SAS connectors are SFF-8644 compliant[...]
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Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets . Temperature Operating Continuous operation: 10 °C to 35 °C (50 °F to 95 °F) at 20% to 80% relative humidity (RH), with 26 °C maximum dew point. De-rate maximum allowable dry bulb temperatur[...]
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54[...]
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6 Getting help Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This information is used by Dell t[...]