Dell M1330 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ XPS™ M1330 Owner’ s Manual Model PP25L[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. ________________[...]

  • Page 3

    Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 13 2 About Y our Computer . . . . . . . . . . . . . . . 19 Determining Y our Co mputer’ s Configuration . . . . . . 19 Front View . . . . . . . . . . . . . . . . . . . . . . . . 20 Left Side View . . . . . . . . . . . . . . . . . . . . . . 24 Right Side View . . . . . . .[...]

  • Page 4

    4 Contents Power Protection Devices . . . . . . . . . . . . . . . 35 Surge Protectors . . . . . . . . . . . . . . . . . . 35 Line Conditioners . . . . . . . . . . . . . . . . . . 36 Uninterruptible Powe r Supplies (UPS) . . . . . . . 36 4 Using the Sy stem Setup Program . . . . . . 37 Viewing the Sy stem Setup Screen . . . . . . . . . 38 Sy stem Se[...]

  • Page 5

    Contents 5 6 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 Switching the Video Ima ge From Y our Computer Display T o a Projector . . . . . . . . . . . . . . . . . . 47 Setting Display Reso lution and Refresh Rate . . . . . 47 7 Using a Battery . . . . . . . . . . . . . . . . . [...]

  • Page 6

    6 Contents 8 Using Multimedia . . . . . . . . . . . . . . . . . . 57 Playing Media . . . . . . . . . . . . . . . . . . . . . . 57 Copying CDs and DVDs . . . . . . . . . . . . . . . . . 58 How to Copy a CD or DVD . . . . . . . . . . . . . 59 Using Blank CDs and DVDs . . . . . . . . . . . . 59 Helpful T ips . . . . . . . . . . . . . . . . . . . . . 6[...]

  • Page 7

    Contents 7 11 Setting Up and Using Networks . . . . . . . 71 Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . . . . . . . . . 71 Setting Up a Network . . . . . . . . . . . . . . . . . . 72 Wireless Local Ar ea Network (WLAN) . . . . . . . . . 72 What Y ou Need to Establish a WLAN Connection . . . . . . . . . . . . . . . . .[...]

  • Page 8

    8 Contents 13 T roubleshooting . . . . . . . . . . . . . . . . . . . . 85 Dell T echnical Update Service . . . . . . . . . . . . . 85 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 85 Dell Support Utility . . . . . . . . . . . . . . . . . . . 89 Drive Problems . . . . . . . . . . . . . . . . . . . . . 90 Optical drive problems . . . . .[...]

  • Page 9

    Contents 9 Network Problems . . . . . . . . . . . . . . . . . . . 104 Mobile Broadband (Wi reless Wide Area Network [WW AN]) . . . . . . . . . . . . . . . . . 105 Power Problems . . . . . . . . . . . . . . . . . . . . . 105 Printer Problems . . . . . . . . . . . . . . . . . . . . 107 Scanner Problems . . . . . . . . . . . . . . . . . . . . 107 Soun[...]

  • Page 10

    10 Contents 14 Adding and Replacing Parts . . . . . . . . . 121 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . 121 Recommended T ools . . . . . . . . . . . . . . . . 121 T urning Off Y our Computer . . . . . . . . . . . . . 121 Before W orking Inside Y our Computer . . . . . . . 122 Hard Drive . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    Contents 11 Flash Cache Module (FCM) . . . . . . . . . . . . . . . 144 Removing the FCM . . . . . . . . . . . . . . . . . 144 Replacing the FCM . . . . . . . . . . . . . . . . . 145 Internal Card With Bluetooth ® Wireless T echnology . . . . . . . . . . . . . . . . . . . . . . . 145 Removing the Card . . . . . . . . . . . . . . . . . 145 Replacing[...]

  • Page 12

    12 Contents Product Information . . . . . . . . . . . . . . . . . . . 155 Returning Items for Warran ty Repair or Credit . . . . . 156 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 156 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 158 18 Specifications . . . . . . . . . . . . . . . . . . . . 159 19 Appendix . . . . . . . . [...]

  • Page 13

    Finding Information 13 Finding Information NOTE: Some features or media may be opti onal and may not sh ip with your computer . Some features or media may not be availa ble in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for[...]

  • Page 14

    14 Finding Information • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary . What Are Y ou Looking [...]

  • Page 15

    Finding Information 15 • Service T ag and Express Service Code • Microsoft ® W indows ® License Label Service T ag and Microsoft Windows Product Key These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your [...]

  • Page 16

    16 Finding Information • Solutions — T r oubleshooting hints and tips, articles from technicians, online courses, and frequently ask ed questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as the memory , hard drive, and operating system • Customer Care — Contact i[...]

  • Page 17

    Finding Information 17 • Software upgrades and troubleshooting hints — F requently asked questions, hot topics, and general health of your computing environment Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer . This support provides real-time health scans of your computing[...]

  • Page 18

    18 Finding Information • How to reinstall my operating system Operating Sy stem Media The operating system is already installed on your computer . T o reinstall your operating system, use one of the following methods: • Microsoft W indows System Restore — Microsoft W indows System Restore returns your computer to an earlier operating state wi[...]

  • Page 19

    About Y our Computer 19 About Y our Computer Determining Y our Computer’ s Configuration Based on selections that you made when purchasing your computer , your computer has one of several different video controller configurations. T o determine your computer ’s video controller configuration: 1 C lick Start , and then click Help and Support . 2[...]

  • Page 20

    20 About Y our Computer Front V iew 1 camera indicator 2 camera (optional) 3 display 4 media control buttons 5 keyboard 6 fingerprint reader (optional) 7 8-in-1 memory reader 8 microphone connector 9 audio connectors 10 touch pad buttons 11 touch pad 12 media direct button 13 power button 14 dual digi tal microphones (optional) 3 4 13 2 5 12 10 8 7[...]

  • Page 21

    About Y our Computer 21 CAMERA INDICATOR — Indicates that the camera is turned on. Based on configuration selections that you made when ordering your computer , your computer may not include a camera. CAMERA ( OPTIONAL )— Built-in camera for video capture, confer encing, and chat. Based on configuration selec tions that you made when ordering y[...]

  • Page 22

    22 About Y our Computer FINGERPRINT READER ( OPTIONAL )— Helps to keep your Dell™ computer secur e. When you slide your finger over the read er , it uses your unique fingerprint to authenticate your user iden tity . F or information on ho w to activate and use the security management software that controls the biometric r eader , see "Fing[...]

  • Page 23

    About Y our Computer 23 TOUCH PAD — P rovides the functionality of a mouse (see "T ouch P ad" on page 45). D ELL ™ M EDIA D IRECT ™ B UTTON — P ress the Dell MediaDirect button to launch Dell MediaDirect. F or more information, see "Using Dell MediaDirect™" on page 61. POWER BUTTON — P ress the power button to turn o[...]

  • Page 24

    24 About Y our Computer If the computer is connected to an elec trical outlet, the light operates as follows: – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully char ged. – Off: The battery is adequately charged. If the computer is running on a battery , the light operates as follows: – Off: The battery is a[...]

  • Page 25

    About Y our Computer 25 AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts AC power to the DC p ower r equired by the computer . Y ou can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrica l outlets worldwide. However , power connectors and power strips var[...]

  • Page 26

    26 About Y our Computer NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do no t plug a telephone line into the network connector . USB CONNECTOR HDMI CONNECTOR — High-Definition Multimedia Inte rface connector carries an uncompressed a ll digital signal to pro[...]

  • Page 27

    About Y our Computer 27 E XPRESS C ARD SLOT — Supports one ExpressCar d. The computer ships with a plastic blank installed in the slot. F or more info rmation, see "Using Expr essCards" on page 65. OPTICAL DRIVE — F or more information about the optical drive, see "Using Multimedia " on page 57 . USB CONNECTOR SECURITY CABLE[...]

  • Page 28

    28 About Y our Computer Back V iew AIR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the computer from over heating. NOTE: The computer turns the fa n on when the computer ge ts hot. Fan noise is normal and does not indicate a pr oblem with the fan or the computer . CAUTION: Do not block, push objec[...]

  • Page 29

    About Y our Computer 29 Bottom V iew BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 49). BATTERY RELEASE LATCH — Releases the battery (see "R eplacing the Battery" on page 54 for instructions). BATTERY CHARGE / HEALTH GAUG[...]

  • Page 30

    30 About Y our Computer MEMORY MODULE / COIN - CELL BATTERY COMPARTMENT — Covers the compartment that contains the DIMM 1 and DIMM 2 me mory modules and the coin-cell battery . F or additional information, see "Adding an d Replacing P arts" on page 121. WIRELESS MINI CARD COMPARTMENT — Compartment for WLAN, WW AN, or FCM Mini Cards (s[...]

  • Page 31

    Setting Up Y our Computer 31 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or more of the following Internet connection options: • DSL connections that provide h[...]

  • Page 32

    32 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection wi th a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop. 3 F ollow the instructions on the scr een to complete the setup. NOTE: If you are[...]

  • Page 33

    Setting Up Y our Computer 33 T ransferring Information to a New Computer Y ou can transfer the following types of data from one computer to another: • E-mail messages • T oolbar settings • W indow sizes • Internet bookmarks Use one of the following methods for transferring data: • Microsoft® W indows® Easy T ransfer wizard, an Easy T ra[...]

  • Page 34

    34 Setting Up Y our Computer Printer Cable Y our printer connects to your computer us ing a USB cable. Y our printer may not come with a printer cable, so if you purchase a cable separately , ensure that it is compatible with your p rinter and computer . If you purchased a printer cable at the same time you p urchased your computer , the cable may [...]

  • Page 35

    Setting Up Y our Computer 35 3 T urn th e printer on, and then turn the computer on. If the Add New Hardware Wizard window appears, click Cancel . 4 Click Start , and then click Network . 5 Click Add a printer to start the Add P rinter Wizar d. NOTE: T o install the printer dr iver , see "Reinstalling Drivers and Utilities" on page 113 an[...]

  • Page 36

    36 Setting Up Y our Computer Line Conditioners NOTICE: Line conditioners do not prote ct against powe r interruptions. Line conditioners are designed to main tain A C voltage at a fairly constant level. Uninterruptible Power Supplies (UPS) NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE[...]

  • Page 37

    Using the Sy stem Setup Program 37 Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatica lly configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. An exception is the External Hot Key option, which you can disable or enable only through sy stem setup. For more in[...]

  • Page 38

    38 Using the Sy stem Setup Program Viewing the Sy stem Setup Screen 1 T urn on (or restart) your computer . 2 When the DELL logo appears, press <F2> immediately . If you wait too long and the Microsof t W indows logo appears, continue to wait until you see the W indows desk top, then shut down your computer and try again. Sy stem Setup Screen[...]

  • Page 39

    Using the Sy stem Setup Program 39 • USB Storage Device • CD/D V D/CD-R W drive • Modular bay HDD NOTE: Only devices that are preceded by a number are bootable. During the boot routine, t he computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops[...]

  • Page 40

    40 Using the Sy stem Setup Program Cleaning Y our Computer CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide . Computer , Keyboard, and Display CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet and remove any installed[...]

  • Page 41

    Using the Sy stem Setup Program 41 T ouch Pad 1 Shut down and turn off your comput er (see "T urning Off Y our Computer" on page 121). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery P erformance" on page 49). 4 Moisten a soft, lint-free cloth [...]

  • Page 42

    42 Using the Sy stem Setup Program Cleaning an Optical Mouse Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. Media NOTICE: Alway s use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air produ ct. Never touch the lens in the drive. If you no[...]

  • Page 43

    Using the Keyboard and T ouch Pad 43 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e t he numeric keypad on an external key b o ard . • T o enable the keypad, press <Num Lk >. The light indicates that the keypad is active. • T o disable the keypad, press <Num Lk> again. Key Combinations Sy stem Fu[...]

  • Page 44

    44 Using the Keyboard and T ouch Pad Power Management Microsoft ® Windows ® Logo Key Functions Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you ca n use other shortcut keys for functions such as the Battery Meter or activating power management modes. F or more information about Dell QuickSet key combinations, right-click the Q[...]

  • Page 45

    Using the Keyboard and T ouch Pad 45 T ouch Pad The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the display . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on the s[...]

  • Page 46

    46 Using the Keyboard and T ouch Pad Customizing the T ouch Pad Y ou can use the Mouse P r operties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Pa n e l . 2 Click Hardware and Sound . 3 Click Mouse. 4 In the Mouse P roperties window : •C l i c k t h e Device Select tab to disable the to[...]

  • Page 47

    Using the Display 47 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by setting the display brightness to the lowest comfortable level. • P ress <Fn> and the up-arrow key to in cr ease brightness on the integrated display only (not on an external monitor). • P ress <Fn[...]

  • Page 48

    48 Using the Display Y ou can enhance the legibility of text and change the appearance of images on the screen by adjusting display r eso lution. As you increase r esolution, items appear smaller on the screen. In contrast, lower r esolution causes text and images to appear larger and can benefit people with vision impairments. T o display a progra[...]

  • Page 49

    Using a Battery 49 Using a Battery Battery Performance NOTE: For information about the Dell™ wa rranty for your computer , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main b[...]

  • Page 50

    50 Using a Battery Y ou can check the battery charge befo r e you insert the battery into the computer . Y ou can also set power manage ment options to alert you when the battery charge is low . CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the b attery only with a compatible battery purchased from Dell.[...]

  • Page 51

    Using a Battery 51 F or more information about QuickSet , right-click the QuickSet icon, and then click Help . Microsoft ® Windows ® Battery Meter The battery meter indicates the rema ining battery char ge. T o check the battery meter , double-click the icon in the notification ar ea. Charge Gauge By either pressing once or pr essing and holding [...]

  • Page 52

    52 Using a Battery Low-Battery Warning NOTICE: T o avoid losing or corrupting data, sa ve your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power , Sleep state begi ns automatically. A pop-up window warns you when the battery charge is approximately 90 percent[...]

  • Page 53

    Using a Battery 53 Using the Sleep Power State Rather than shutting down your portable computer , use the Sleep power state to conserve power . Sleep automatically saves your work to your hard drive, and then returns you to your pr evious work session without restarting your computer . NOTICE: If your computer loses AC and battery power while in Sl[...]

  • Page 54

    54 Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the b attery only with a compatible battery purchased from Dell. The battery is designed to work w ith your Dell computer . Do not use batteries from other computers with your computer . CAUTION: Before performing thes[...]

  • Page 55

    Using a Battery 55 Storing a Battery Remove the battery when you store your computer for an e xtended period of time. A battery discharges during prol onged storage. After a long storage period, rechar ge the battery fully (s ee "Charging the Battery" on page 53) before you use it.[...]

  • Page 56

    56 Using a Battery[...]

  • Page 57

    Using Multimedia 57 Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. 1 P ress the eject button located above the keyboar d on the center-control cover . 2 Slide the disc, label side up, in the drive opening. T o format media for storing or copying data, see the media software that came with your computer . NOTE: [...]

  • Page 58

    58 Using Multimedia A DVD drive includes the following basic buttons: F or more information on playing media, click Help on the media player (if available). Copying CDs and DVDs This section applies only to compu ters that have a D VD+/-RW drive. NOTE: Ensure that you observe all copy right laws when copying media. NOTE: The types of optical drives[...]

  • Page 59

    Using Multimedia 59 How to Copy a CD or DVD NOTE: Most commercial DVDs have copyri ght protection and ca nnot be copied using Roxio Creator . 1 Click Start → All P rograms → Rox i o Creator → Pr o j e c t s → Copy . 2 Under the Copy tab, click Copy Disc . 3 T o copy a CD or DVD: • If you have one optical drive , insert the source disc int[...]

  • Page 60

    60 Using Multimedia DVD-Writable Drives Helpful T ips • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-R Ws do not play in most home or car stereos. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. • Use a blank CD-RW to practice CD r ecording until you ar e famil[...]

  • Page 61

    Using Multimedia 61 F or more information on vo lume control options, click Help in the V olume Mixer window . The V olume Meter displays the current volume level, including mute, on your computer . Either click the QuickSet icon in the notification area and select or deselect Disable On Screen V olume Meter , or press the volume control buttons to[...]

  • Page 62

    62 Using Multimedia NOTE: Y ou cannot reinstall Dell MediaDirect if you vo luntarily reformat the hard drive. Y ou need the installation software to re install Dell MediaDirect. Contact Dell for assistance (see "Con tacting Dell" on page 158). F or more information on using Dell MediaDir ect, use the Help menu in the Dell MediaDirect appl[...]

  • Page 63

    Using Multimedia 63 1 Plug one end of the HDMI cable in to the HDMI-output connector on your computer . See your Owners Manual for the location of the HDMI connector . 2 Plug the other end of the HDMI cable into the HDMI-input connector on your HDMI TV . Enabling the Display Settings for a TV 1 Click Start , click Control P anel , and then click Ap[...]

  • Page 64

    64 Using Multimedia Enabling the Audio Settings for a TV 1 Click Start , click Control P anel , and then click Sound . 2 Under Sound , click the Playback tab. NOTE: The default playback device is indi cated with a gr een check mark. 3 If the HDMI device is not the de fault device, select it, click the Set Default button, and then click OK . CAUTION[...]

  • Page 65

    Using ExpressCards 65 Using ExpressCards ExpressCar ds provide additional memo ry , multimedia, wired and wireless communications, and security features . F or example, you can add an ExpressCar d to make wire less wide area network (WW AN) connectivity available on your computer . ExpressCa rds support two form factors: • ExpressCar d/34 (34 mm [...]

  • Page 66

    66 Using ExpressCards Installing an ExpressCard Y ou can install an ExpressCar d whil e the computer is running. The computer automatically detects the card. ExpressCar ds are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards ar e keyed to pr event incorrect insertion[...]

  • Page 67

    Using ExpressCards 67 Removing an ExpressCard or Blank CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTICE: When installing or removing an expr ess card, please do not push express card and latch simultaneou sly . This action will damage express card reader . P r[...]

  • Page 68

    68 Using ExpressCards[...]

  • Page 69

    Using the Memory Card Reader 69 Using the Memory Card Reader The memory card r eader provides a fast and convenient way to view and share digital photos, music, and vide os store d on a memory card. NOTE: A memory card reader is not a bootable device. The 8-in-1 memory card r eader reads the following memory cards: • Secure Digital (SD) •S D I [...]

  • Page 70

    70 Using the Memory Card Reader CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . T o install a memory card: 1 Hold the card with the top side of the car d facing up. 2 Slide the card into the slot until the car d is completely seated in its connector . NOTE: If you e[...]

  • Page 71

    Setting Up and Using Networks 71 Setting Up and Using Networks Setting up a computer network provid es connectivity between your computer and the Internet, another computer , or a network. F or example, with a network set up in a home or small office you can print to a shared printer , access drives and files on another compu ter , browse other net[...]

  • Page 72

    72 Setting Up and Using Networks Setting Up a Network 1 Click Start , and then click Connect T o . 2 Click Set up a connection or network . 3 Select an option under Choose a connection option . 4 Click Next , and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that commun[...]

  • Page 73

    Setting Up and Using Networks 73 Device Manager 1 Click Start , and then click Control P anel . 2 Click Classic V i ew on the menu on the left side of the Control P anel . 3 Double-click Device Manager . NOTE: The User Account Control window may open. 4 Click Continue on the User Account Control window if it opens. 5 Click the + next to Network ada[...]

  • Page 74

    74 Setting Up and Using Networks 7 Disconnect the AC adapter cable from your wir eless router to ensure that there is no power connected to the router . NOTE: W ait for a minimum of 5 minutes af ter disconnecting your broadband modem before continuing with the network setup. 8 Insert a network cable into the ne twork (RJ-45) connector on the unpowe[...]

  • Page 75

    Setting Up and Using Networks 75 Connecting to a WLAN NOTE: Before you connect to a WLAN, ensu re that you have followed the instructions in "Wireless Local Area Network (WLAN)" on page 72. NOTE: The following networking instructions do not apply to internal cards with Bluetooth ® wireless technology or cellular products. This section pr[...]

  • Page 76

    76 Setting Up and Using Networks Monitoring the Status of the Wireles s Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer ’s wireless devices. T o turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey P opups . [...]

  • Page 77

    Setting Up and Using Networks 77 T o set up a Mobile Broadband network connection, you need: • A Mobile Broadband ExpressCar d or mini -card (depending on your computer ’s configuration) NOTE: For instructions on u sing ExpressCards, see "Using ExpressCards" on page 65. • An activated Mobile Broadband ExpressCar d or activated Subsc[...]

  • Page 78

    78 Setting Up and Using Networks Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini Cards. They do not apply to internal cards with wireless technology . NOTE: Before you connect to the Internet, you must act ivate Mobile Broadband service through your cellular service provider . Fo[...]

  • Page 79

    Setting Up and Using Networks 79 If the switch is in the "on" position, move the switch to the "off" position to disable the switch and the Mobile Broadban d card. If the switch is in the "off" position, move the switch to the "on" position to enable the switch and the Dell Mobile Broadband card. F or informa[...]

  • Page 80

    80 Setting Up and Using Networks[...]

  • Page 81

    Securing Y our Computer 81 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship wi th a security cable lock. A security cable lock is a commercially available antitheft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

  • Page 82

    82 Securing Y our Computer When using passwords, observ e the following guidelines: • Choose a password that you can r emember , but not one that is easy to guess. F or example, do not use the names of family members or pets for passwor ds. • It is recommended that you do not write down your password. If you do write it down, however , ensure t[...]

  • Page 83

    Securing Y our Computer 83 If Y our Computer Is Lost or Stolen • Call a law enforcement agency to re port the lost or stolen computer . Include the Service T ag in your descri ption of the computer . Ask that a case number be assigned and write down the number , along with the name, address, and phone number of the law enforcement agency . If pos[...]

  • Page 84

    84 Securing Y our Computer[...]

  • Page 85

    T roubleshooting 85 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of software and har dware updates for your computer . The service is free and can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnica l Update s[...]

  • Page 86

    86 T roubleshooting Starting the Dell Diagnostic s From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, c ontact Dell (see "Contacting Dell" on page 158). NOTE: If the computer is connected to a dockin g device (docked), und[...]

  • Page 87

    T roubleshooting 87 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down and restart the computer . 3 When the DELL logo appears, press <F12> immediately . NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. T o avoi d poss[...]

  • Page 88

    88 T roubleshooting Dell Diagnostics Main Menu After the Dell Diagno stics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer . After you have selected the Test System option from the main menu, the following menu appears. NOTE[...]

  • Page 89

    T roubleshooting 89 The following tabs provide additional information for tests run from the Custom T est or Symptom T ree option: Dell Support Utility The Dell Support Utility is customi zed for your computing environment. This utility provides self -support info rmation, software updates, and health scans for your computer . Use this utility to d[...]

  • Page 90

    90 T roubleshooting T o access the Dell Support Utility: • Click the Dell Support icon in the notification area. NOTE: The icon functions vary when cl icking, double-clicking, or right-clicking. or • Click the Start → All P rograms → Dell Support → Dell Support Settings . Ensure that the Show icon on the taskbar option is checked. NOTE: I[...]

  • Page 91

    T roubleshooting 91 Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regi ons worldwide and differe nt disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD -RW or DVD+/-RW drive C LOSE OTH[...]

  • Page 92

    92 T roubleshooting E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: The modem is an optional fe ature on this computer . Y ou can purchase an external modem through Dell. Therefore, the steps in this section only apply if y[...]

  • Page 93

    T roubleshooting 93 5 Click the COM port for your modem. 6 Click P roperties , click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with W indows. If all commands receive r esponses, the modem is operating properly . E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensur e that you have subscribed to an[...]

  • Page 94

    94 T roubleshooting D ATA ERROR — The hard drive cannot r ead the data (see "Drive Problems" on page 90). D ECREASING AVAILABLE MEMORY — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary , replace them (see "Memory" on page 131). D ISK C: FAILED INITIALIZATION — T[...]

  • Page 95

    T roubleshooting 95 Then, shut down the computer , reinsta ll the hard drive, and r estart the computer . If the problem persists, try another drive. R un the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 85). H ARD - DISK DRIVE FAILURE — The hard drive does not r espond to commands from the computer . Sh[...]

  • Page 96

    96 T roubleshooting L ICENSED CONTENT IS NOT ACCESSIBLE IN M EDIA D IRECT — Dell MediaDir ect™ cannot verify the Digital Rights Manag ement (DRM) restrictions on the file, so the file cannot be played (see "Del l MediaDirect problems" on page 102). M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory modul[...]

  • Page 97

    T roubleshooting 97 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see "Har d Drive" on page 123). If the problem persists, con tact Dell (see "Contacting Dell" on page 158). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 158). A REQUIRED .DLL FILE WA[...]

  • Page 98

    98 T roubleshooting T IME - OF - DAY NOT SET - PLEASE RUN THE S YS T E M S ETUP PROGRAM — The time or date stored in the system setup prog ram does not match the system clock. Correct the settings for the Date and Tim e options (see "Dell T echnical Support P olicy (U.S. Only)" on page 167). T IMER CHIP COUNTER 2 FAILED — A chip on th[...]

  • Page 99

    T roubleshooting 99 IEEE 1394 Device Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS — 1 Click Start → Control P anel → System and Maintenance → Device Manager . NOTE: The User Account Cont[...]

  • Page 100

    100 T roubleshooting C HECK THE EXTERNAL KEYBOARD — 1 Shut down the computer , wait 1 minute, and then turn it on again. 2 V erify that the n umbers, capitals, and scroll lock lights on the keyboar d blink during the boot routine. 3 F rom the W indows desktop, click Start → All P rograms → Accessories → Notepad . 4 T ype some characters on [...]

  • Page 101

    T roubleshooting 101 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . The computer does not start C HECK THE AC ADAPTER — Ensure that the A C adapter is firmly connected to the computer and to the electrical outlet. The computer stops [...]

  • Page 102

    102 T roubleshooting A program is designed for an earlier Microsoft Windows operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — P rogram compatibility is a mode in W indows that lets you run programs wr itten for earlier versions of W indows. F or more information, sea rch for the keywor d program compatibility wizard in W indows Help an[...]

  • Page 103

    T roubleshooting 103 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer . • Ensure that your computer meets the minimum har dware requir ements needed to run the software. S[...]

  • Page 104

    104 T roubleshooting Memory Problems F ill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and ex[...]

  • Page 105

    T roubleshooting 105 Mobile Broadband (Wireless Wide Area Network [WWAN]) NOTE: The Dell Mobile B roadb and Card Utility user’ s guide and the Mobile Broadband ExpressCard user ’ s guide are available through Windows Help and Support (click Start → Help and Support ). Y ou can also download the Dell Mobile Broadband Card Utili ty user’ s gu[...]

  • Page 106

    106 T roubleshooting C HARGE THE BATTERY — The battery charge may be depleted. 1 Reinstall the battery . 2 Use the AC adapter to connect the co mputer to an electrical outlet. 3 T urn on the computer . NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on ho w often the battery is used and the con[...]

  • Page 107

    T roubleshooting 107 Printer Problems F ill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contac t the printer’ s manufa[...]

  • Page 108

    108 T roubleshooting R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN C HECK THE CABLE CONNECTIONS — • See the scanner documentation for cable connection information. • Ensure that the scanner cables ar e securely connected to the scanner and the computer . V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS — Click Start → Contr[...]

  • Page 109

    T roubleshooting 109 D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones ar e connected to the headphone connector . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINATE POSSIBLE INTERFERENCE ?[...]

  • Page 110

    110 T roubleshooting 3 T urn on the computer . 4 At the W indows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly , the mouse may be defective. C HECK THE SY STEM SETUP PROGRAM SETTINGS — V erify that the system setup program lists the correct device for the pointing device opt[...]

  • Page 111

    T roubleshooting 111 C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on. A DJUST THE POWER PROPERTIES — Search for the keywor d sleep in W indows Help and Support. S WITCH THE VIDEO IMAGE — If your computer is atta ched to an ex tern[...]

  • Page 112

    112 T roubleshooting If only part of the display is readable C ONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer . 2 T urn on the computer and the mo nitor , and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may[...]

  • Page 113

    T roubleshooting 113 Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . 1 Click Start , and then right-click Computer . 2 Click P roperties , and then click Device Manager . NOTE: The User Account Control window may appear . If you are a[...]

  • Page 114

    114 T roubleshooting Using the Drivers and Utilities Media If using Device Driver Rollback or Syst em Restore (see "Restoring Y our Operating System" on page 116) does not resolve the problem, r einstall the driver from your Drivers and Utilities media. 1 W ith the W indows desktop displayed, insert your Drivers and Utilities media . If t[...]

  • Page 115

    T roubleshooting 115 Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver , you must first enable the Consumer IR port in the sy stem setup program (see "Dell T echni cal Support Policy (U.S. Only)" on page 167) before continuing with the driver installation (see "R[...]

  • Page 116

    116 T roubleshooting Restoring Y our Operating Sy stem Y ou can restor e your operating system in the following ways: • Microsoft W indows Vista System Restor e returns your computer to an earlier operating state without affecting data fi les. Use System Restore as the first solution for restoring your operating sy stem and pr eserving data files[...]

  • Page 117

    T roubleshooting 117 In the event that System Restore did no t r esolve the issue, you may undo the last system restor e. Undoing the Last Sy stem Restore NOTICE: Before you undo the last sy stem res tore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is [...]

  • Page 118

    118 T roubleshooting 3 On the next scr een that appears, click Res t or e . 4 Click Confirm . The restor e process takes approx imately 6–10 minutes to complete. 5 When prompted, click F inish to reboot the computer . NOTE: Do not manually shut down the computer . Click Finish and let the computer completely reboot. 6 When prompted, click Ye s . [...]

  • Page 119

    T roubleshooting 119 NOTE: If the partition for PC Restore does not exist on your computer’ s hard drive, a message appears stating that the partition was not found. Click Quit ; there is no part ition to delete. 4 Click OK to remove the PC Restor e partition on the hard drive. 5 Click Ye s to confirm. The PC Restore partition is deleted and the [...]

  • Page 120

    120 T roubleshooting Reinstalling Windows The reinstallation process can tak e 1 to 2 hours to complete. After you reinstall the operating system, you must also r einstall the device drivers, virus protection program, and other software. NOTICE: The Operating Sy stem media provides options for reinstalling Windows. The options can overwrite files a[...]

  • Page 121

    Adding and Replacing Parts 121 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions exis t: • Y ou have performed the steps in "T urning Off Y our Computer" on page 121 and [...]

  • Page 122

    122 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle[...]

  • Page 123

    Adding and Replacing Parts 123 5 Close the cover , turn the computer over , and place the computer on a flat surface. 6 Slide and click the battery release latch. 7 Slide the battery out of the battery bay . 8 T urn the computer top-side up, open the display , and press the power button to ground the system board. 9 Remove any installed cards from [...]

  • Page 124

    124 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive fr om a source other th an Dell, you need to install an operating sy stem, drivers, and utilities on the new hard drive (see "Restoring Y our Operating Sy stem"[...]

  • Page 125

    Adding and Replacing Parts 125 Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector . 2 Slide the hard drive into the bay . 3 Replace and tighte[...]

  • Page 126

    126 Adding and Replacing Parts Hinge Covers and Center Control Cover CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by peri odically touching an unpainted metal surface ([...]

  • Page 127

    Adding and Replacing Parts 127 5 Ease the center control cover up, and re move the cable that attaches it to the system board. 1 center control cover 2 hinge cover (2) 2 1[...]

  • Page 128

    128 Adding and Replacing Parts Replacing the Hinge Covers and Center Control Cover 1 Reconnect the cable that attaches the center control cover to the system board, and snap the center control cover in place. 2 Replace the hinge covers. 3 T urn the computer over and replace the two M2 x 3-mm screws that secur e the center control cover to the compu[...]

  • Page 129

    Adding and Replacing Parts 129 Keyboard F or more information about the k eyb oard, see "Using the Keyboar d and T ouch P ad" on page 43. CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourself by using a [...]

  • Page 130

    130 Adding and Replacing Parts 5 P ull up on the plastic bar that secures the keyboar d cable to the system board and r emove the keyboard Replacing the Keyboard 1 Slide the keyboar d connector into the slot until it clicks and pull down on the plastic bar that secures the k eyb oard connector to the system board. 2 Align the five tabs along the bo[...]

  • Page 131

    Adding and Replacing Parts 131 Memory CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . Y ou can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 159 for information on the memory supported by your [...]

  • Page 132

    132 Adding and Replacing Parts NOTICE: T o prevent damage to the memory m odule connector , do not use tools to spread the memory mo dule securing clips. 3 Use your fingertips to carefully spr ead apart the securing clips on each end of the memory module connect or until the module pops up. 4 Remove the module from the connector . 1 M2.5 x 5-mm scr[...]

  • Page 133

    Adding and Replacing Parts 133 Replacing the DIMM 1 Memory Module NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by peri odically touching an unpainte d metal surface (such as a connector on the bac k of the computer). 1 Align the notch in the module ed ge connector with the tab in the connector slot.[...]

  • Page 134

    134 Adding and Replacing Parts 3 Replace the module cover . 4 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 5 T urn on the computer . As the computer boots, it detects th e additional memory and automatically updates the system configuration information. T o confirm the amount of memo[...]

  • Page 135

    Adding and Replacing Parts 135 NOTICE: T o prevent damage to th e memory module connec tor , do not use tools to spread the memory mo dule securing clips. NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by peri odically touching an unpainte d metal surface (such as a connector on the bac k of the compu[...]

  • Page 136

    136 Adding and Replacing Parts 4 Remove the module from the connector . Replacing the DIMM 2 Memory Module NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by peri odically touching an unpainted metal surface (such as a connector on the ba ck of the computer). 1 Align the notch in the module edge connec[...]

  • Page 137

    Adding and Replacing Parts 137 NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer . 3 Replace the module cover . 4 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 5 T urn on the computer . As the computer b[...]

  • Page 138

    138 Adding and Replacing Parts Subscriber Identity Module Subscriber Identity Modules (SIM) id entify users uniquely through an International Mobile Subscriber Identity . CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: Only Cingular and V odafone need a SIM. V[...]

  • Page 139

    Adding and Replacing Parts 139 Removing a WLAN Card 1 F ollow the procedur es in "Before Y ou Begin" on page 121. 2 T urn the computer over . 3 Loosen the captive screw on the co ver of the mini-card compartment and remove the cover . 1 captive screw 1[...]

  • Page 140

    140 Adding and Replacing Parts 4 Disconnect the antenna cables from the WLAN card. 5 Release the WLAN ca rd b y re mo vi n g th e sc re w . 6 Lift the WLAN card out of its system board connector . 1W L A N C a r d 2 M2 x 3-mm screw 3 antenna cable connectors (2) 3 2 1[...]

  • Page 141

    Adding and Replacing Parts 141 Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertio n. If you feel resistance, check the connectors on the card and on the sy stem board, and realign the card. NOTICE: T o avoid damage to the WLAN card, never place cables under the card. 1 Insert the WLAN card connector at a 45-degr ee an[...]

  • Page 142

    142 Adding and Replacing Parts 3 Loosen the captive screw on the cov er of the mini-card compartment and remove the cover . 4 Disconnect the two antenna cables from the WW AN card. 1 captive screw 1W L A N C a r d 2 M2 x 3-mm screw 3 antenna cable connectors (2) 1 3 2 1[...]

  • Page 143

    Adding and Replacing Parts 143 5 Release the WW AN card by r emoving the screw . 6 Lift the WW AN card out of its system board connector . Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertio n. If you feel resistance, check the connectors on the card and on the sy stem board, and realign the card. NOTICE: T o avoid dam[...]

  • Page 144

    144 Adding and Replacing Parts Flash Cache Module (FCM) The FCM is an internal memory card th at helps improve the performance of your computer . The FCM card is also known as Intel T urbo Memory and the Intel Flash Cache Logic Chip Mini-card. NOTE: This card is only compatible with the Microsoft Windows Vista™ operating sy stem. If you order ed [...]

  • Page 145

    Adding and Replacing Parts 145 Replacing the FCM NOTICE: Install the FCM in the WW AN or WP AN slot. Do n ot install an FCM in the WLAN card slot. Doing so may cause damage to your computer . 1 Insert the FCM connector at a 45-degree angle into the system boar d connector labeled "FCM". 2 P ress the other end of the FCM down into the slot[...]

  • Page 146

    146 Adding and Replacing Parts Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the car d compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electr[...]

  • Page 147

    Adding and Replacing Parts 147 Removing the Coin-Cell Battery 1 F ollow the procedur es in "Before Y ou Begin" on page 121. 2 T urn the computer over . 3 T urn the computer over and loosen th e three captive screws along with the M2.5 x 5-mm screw . Remove the module cover . 4 Disconnect the coin-cell battery cable from the system board. [...]

  • Page 148

    148 Adding and Replacing Parts[...]

  • Page 149

    Dell™ QuickSet 149 Dell™ QuickSet NOTE: This feature may not be available on your computer . Dell QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell QuickSet, you can start it [...]

  • Page 150

    150 Dell™ QuickSet[...]

  • Page 151

    T raveling With Y our Computer 151 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and s tore it in a safe place away from the computer or carrying case. Use the Service T ag if you need to r eport a loss or theft to law enforcemen t officials and t[...]

  • Page 152

    152 T raveling With Y our Computer • P rotect the computer , the batteries, a nd the hard drive from hazards such as extr eme temperatures and overe xposure to sunlight, dirt, dust, or liquids. • P ack the computer so that it does no t slide around in the trunk of your car or in an overhead storage compartment. T ravel T ips NOTICE: Do not move[...]

  • Page 153

    Getting Help 153 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets. If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting"[...]

  • Page 154

    154 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer-based diagnostics to provide fast, accurate answers. T o contact Dell's support service, see "Before Y ou Call" on page 156, and then see "Contacting [...]

  • Page 155

    Getting Help 155 • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d. AutoT ech Service Dell's automated support service—AutoT ec[...]

  • Page 156

    156 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box. F or the telephone number to call for your r egion, see "Contacting Dell&qu[...]

  • Page 157

    Getting Help 157 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Servi ce Code: Return Material Authorization Number ( if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, versi[...]

  • Page 158

    158 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog. Dell provides several online and teleph one-based support and service options. Availability varies by country and product, and some services may not be ava[...]

  • Page 159

    Specifications 159 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start , click Help and Support , and then select the option to view information about your computer . Processor P rocessor type Intel ® Core™ 2 Duo Celeron ® L1 cache 32 KB per instruction, 32 KB data[...]

  • Page 160

    160 Specifications Cards supported ExpressCard/34 (34 mm) ExpressCar d/54 (54 mm) 1.5 V and 3.3 V ExpressCar d connector size 26 pins 8-in-1 Memory Card Reader 8-in-1 memory card controller Ricoh R5C833 8-in-1 memory card connector 8-in-1 combo card connector Cards supported • Secure Digital (SD) •S D I O • MultiMediaCard (MMC) •M e m o r y[...]

  • Page 161

    Specifications 161 Ports and Connectors Audio microphone connector , stereo headphone/speakers connector IEEE 1394 4-pin serial connector Consumer IR sensor compatible with Philips RC6 (receive only) Mini-card three T ype IIIA mini-card slots HDMI connector 19-pin Network adapter RJ-45 port USB two 4-pin USB 2.0-compliant connector Video 15-hole co[...]

  • Page 162

    162 Specifications Video type: discrete video car d Data bus PCI Express X16 Video controller nVIDIA GeF orce 8400M GS Video memory 128 MB GeF orce 8400M GS LCD interface LV D S TV support HDMI mode Audio Audio type 5.1 channel High Definition Audio Audio controller Sigmatel ST AC9228 Stereo conversion 24-bit (analog-to-digital and digital-to- anal[...]

  • Page 163

    Specifications 163 Operating angle 0 ° (closed) to 140° Luminance 250 min. 300 typ. cd/m² (LED 5 point avg) 200 min. 220 typ. cd/m² (CCFL 5 point avg) Viewing angles: Horizontal ±40° (CCFL) min. ±50° (LED) min. V ertical +15°/–30° (CCFL) min. +40°/-50° (LED) min. Pix el pitch: WXGA 0.2235 mm Controls brightness can be controlled throu[...]

  • Page 164

    164 Specifications Battery T ype 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 67.6 mm (2.66 inches) (9 cell) 47.5 mm (1.87 inches) (6 cell) Height 20.4 mm (0.8 inch) Wi d t h 209.9 mm (8.26 inches) W eight 0.48 kg (1.06 lb) (9 cell) 0.33 kg (0.7 lb) (6 cell) V oltage 11.1 VDC Charge time (approximate) [...]

  • Page 165

    Specifications 165 AC Adapter Input voltage 100–240 V AC Input current (maximum) 1.5 A/1.6 A Input frequency 50–60 Hz Output current 65W 3.9 A (maximum at 4-second pulse) 3.34 A (continuous) 90W 5.62 A (maximum at 4-second pulse) 4.62 A (90 W) (continuous) Output power 65W or 90W Rated output voltage 19.5 +/– 1 VDC Dimensions: 65W Height 29.0[...]

  • Page 166

    166 Specifications 1 Using a random vibration spectrum that simulates user environment. 2 Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked pos ition and a 2-ms halfsine pluse for storage. Phy sical Height 44 mm (1.7 in) W idth 394 mm (15.5 in) Depth 293 mm (11.3 in) [...]

  • Page 167

    Appendix 167 Appendix Dell T echnical Support Policy (U.S. Only) T echnician assisted technical supp ort requir es the cooperation and participation of the customer in the tr oubleshooting process and provides for restoration of the operating system, softwar e programs, and hardware drivers to the original default configuration as shipped from Dell[...]

  • Page 168

    168 Appendix Definition of "Third-Party" Software and Peripherals Third-party softwar e and peripherals include any peripheral, accessory , or software program sold by Dell not un der the Dell brand (printers, scanners, cameras, games, etc). Support for all th ird-party softwar e and peripherals is provided by the original manufacturer of[...]

  • Page 169

    Appendix 169 The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright prot ection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must [...]

  • Page 170

    170 Appendix[...]

  • Page 171

    Glossary 171 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configur[...]

  • Page 172

    172 Glossary BIOS — basic input/output system — A prog ram (or utility) that serves as an interface between the computer hardwar e and the operating system. Unless you understand what effect these settings have on the computer , do not change them. Also referr ed to as system setup . bit — The smallest unit of data interpr eted by your comput[...]

  • Page 173

    Glossary 173 CD-R — CD recor dable — A recordable version of a CD. Data can be r ecorded only once onto a CD-R. Once recor ded, the data cannot be erased or written over . CD-R W — CD rewritable — A rewritable version of a CD. Data can be written to a CD-R W disc, and then erased and written over (rewritten). CD-R W drive — A drive that c[...]

  • Page 174

    174 Glossary device driver — See driver . DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector th at conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 k eyboard or mouse cable connectors. [...]

  • Page 175

    Glossary 175 D VD+RW drive — drive that can r ead DVDs and most CD media and write to D VD+RW (r ewritable DVDs) discs. DV I — digital video interface — A standard for digital transmission between a computer and a digital video display . E ECC — error checking and correction — A type of memory that includes special circuitry for testing t[...]

  • Page 176

    176 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DR AM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Com[...]

  • Page 177

    Glossary 177 H hard drive — A drive that reads and writes data on a hard disk. The terms har d drive and hard di sk are often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the har d drive and then t[...]

  • Page 178

    178 Glossary I/O address — An address in R AM that is associat ed with a specific device (such as a serial connector , parallel connector , or ex pansion slot) and allows the processor to communicate with that device. IrD A — Infrared Data Association — The or ganization that cr eates international standards for infrar ed communications. IRQ [...]

  • Page 179

    Glossary 179 M Mb — megabit — A measuremen t of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used[...]

  • Page 180

    180 Glossary modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: e xternal, PC Card, and internal. Y ou typically use your modem to co nnect to the Internet and exchange e-mail. module bay — See media bay . MP — megapixel — A measur e of image re solution[...]

  • Page 181

    Glossary 181 PC Card — A removable I/O car d adhering to the PCMCIA standard. Modems and network adapters are common types of PC Car ds. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path betwee n the processor and devices such as video , drives, and networks. [...]

  • Page 182

    182 Glossary RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in R AM is lost when you shut down your computer . readme file — A text file included with a softwar e package or hardware product. T ypically , readme files provide installati on information and describe new [...]

  • Page 183

    Glossary 183 ScanDisk — A Microsoft utility that checks files , folders, and the hard disk’s surface for errors. ScanDisk often runs when yo u restart the computer after it has stopped responding. SCSI — small computer system interface — A high-speed interface used to connect devices to a computer , such as hard driv es, CD drives, printers[...]

  • Page 184

    184 Glossary surge protectors — P revent voltage spik es, such as those that may occur during an electrical storm, from entering the co mputer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 perce nt below the normal A C-line voltage lev[...]

  • Page 185

    Glossary 185 U UAC — user account control— Microsoft Windows ® V ista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video . UPS — uninterruptible power supply — A backup p[...]

  • Page 186

    186 Glossary video resolution — See resolution . virus — A program that is designed to inconvenience you or to destroy data stored on your computer . A virus program moves fr om one computer to another through an infected disk, software downloaded from th e Internet, or e-mail attachments. When an infected program starts, it s embedded virus al[...]

  • Page 187

    Glossary 187 X XGA — extended graphics array — A video st andar d for video ca rds and controllers that supports resoluti ons up to 1024 x 768. Z ZIF — zero insertion force — A type of so cket or connector that allows a computer chip to be installed or removed with no st r ess applied to either the chip or its socket. Zip — A popular data[...]

  • Page 188

    188 Glossary[...]

  • Page 189

    Index 189 Index Numbers 8-in-1 memory c ard r ead er , 6 9 A audio . See sound B battery charge gauge, 5 1 charging, 5 3 checking the charge, 5 0 performance, 4 9 power meter , 5 1 removing, 5 4 replacing coin-cell battery , 1 4 6 storing, 5 5 blanks E x p r e s s C a r d s , 65, 69 r e m o v i n g , 67, 70 Bluetooth wireless technology card device[...]

  • Page 190

    190 Index copying D VDs general information, 5 8 helpful tips, 6 0 how to , 5 9 D Dell contacting, 1 5 8 Dell Diagnostics about, 8 5 starting from the Drivers and Utilities media, 8 7 starting from your hard drive, 8 6 Dell MediaDirect about, 2 3 p r o b l e m s , 102 Dell support site, 16 DellConnect, 154 Device Driver Rollback, 113 device latch r[...]

  • Page 191

    Index 191 ExpressCar ds, 65 b l a n k s , 65, 67, 69 installing, 6 6 removing, 6 7 F FCM. See Flash Cache Module Flash Cache Module, 144 H hard drive problems, 9 1 replacing, 1 2 3 returning to Dell, 1 2 5 hardwar e Dell Diagnostics, 8 5 Hardwar e T roublesho oter , 115 hinge cover r e m o v i n g , 126 I icons adjusting the size, 1 4 9 IEEE 1394 c[...]

  • Page 192

    192 Index memory (continued) installing, 1 3 1 r e m o v i n g , 132 memory car d, 69 blanks, 7 0 installing, 6 9 reader , 2 2 removing, 7 0 types, 6 9 memory car d reader , 69 memory module cover description, 3 0 messages error , 9 3 Mini Card installing, 1 3 8 Mobile Broadband network connections, 7 6 p r o b l e m s , 104 See also wireless switc[...]

  • Page 193

    Index 193 problems blue screen, 1 0 2 CD drive, 9 1 CD-R W drive, 9 1 c o m p u t e r c r a s h e s , 101-102 computer does not start up, 1 0 1 computer stops responding, 1 0 1 Dell Diagnostics, 8 5 Dell MediaDirect, 1 0 2 drives, 9 0 D VD drive, 9 1 error messages, 9 3 hard drive, 9 1 IEEE 1394 connector , 9 9 key b o ard , 9 9 lockups, 1 0 1 netw[...]

  • Page 194

    194 Index software p r o b l e m s , 102-103 software and har dware incompatibilities, 115 sound p r o b l e m s , 108 v o l u m e , 108 speakers p r o b l e m s , 108 v o l u m e , 108 specifications, 159 spyware, 93, 103 stolen computer , 83 Subscriber Identity Module, 138 support contacting Dell, 1 5 8 support website, 16 System Restore, 116 sys[...]

  • Page 195

    Index 195 video controller configuration determining what controller is installed, 1 9 volume adjusting, 1 0 8 W warranty information, 14 Wi n d o w s Device Driver Rollback, 1 1 3 W indows Easy T ransfer wizard, 33 W indows Vista P rogram Compatibility w i z a r d , 102 reinstalling, 1 1 6 System Restore, 1 1 6 W indows Easy T ransfer wizard, 3 3 [...]

  • Page 196

    196 Index[...]