Avocent DSR800 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Avocent DSR800, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Avocent DSR800 should contain:
- informations concerning technical data of Avocent DSR800
- name of the manufacturer and a year of construction of the Avocent DSR800 item
- rules of operation, control and maintenance of the Avocent DSR800 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avocent DSR800 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avocent DSR800, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avocent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avocent DSR800.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Avocent DSR800 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    DSR Installer/User Guide F or models: DSR800 DSR1 1 6 1 DSR2 1 6 1 DSR4 1 60[...]

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    INSTRUCTIONS T h i s s y m b o l i s i n t e n d e d t o a l e r t t h e u s e r t o t h e p r e s e n c e o f i m p o r t a n t o p e r a t i n g a n d m a i n t e n a n c e ( s e r v i c i n g ) i n s t r u c t i o n s i n t h e l i t e r a t u r e a c c o m p a n y i n g t h e a p p l i a n c e . DANGEROUS VOLTAGE This symbol is intended to aler[...]

  • Page 3

    Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. OSCAR is a registered trade- mark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners. © 2003 Avocent Corporation. All rights reserved. DSR Installer/User Guide[...]

  • Page 4

    T able o f Contents USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.[...]

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    T able o f Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing the DSR Unit . . . . . . . . . . . . . .[...]

  • Page 6

    Contents[...]

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    Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1 Product O v er view[...]

  • Page 8

    Chapter 1: Product Overview 3[...]

  • Page 9

    Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits Avocent’s DSR combines analog and digital technology to provide flexible, centralized control of data center servers. This solution provides enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from any[...]

  • Page 10

    4 DSR Installer/User Guide Chapter 1: Product Overview 5 DSAdmin and DSAuthentication Service create and manage user permissions with DES encrypted security An administrator describes the configuration of computers attached to the DSR using an application called DSAdmin. Once the topology is described, the administrator then establishes which compu[...]

  • Page 11

    4 DSR Installer/User Guide Chapter 1: Product Overview 5 Figure 1.2: DSR Model Comparison Safety Precautions T o a v o i d p o t e n t i a l v i d e o a n d / o r k e y b o a r d p r o b l e m s w h e n u s i n g A v o c e n t p r o d u c t s : • If the bu ild ing ha s 3 -phas e A C pow er , en sure tha t the c om puter an d moni t or are on the [...]

  • Page 12

    6 DSR Installer/User Guide Contents Rack mount safety considerations • Elev ated Am bient T emperature: If inst alled in a closed rack assembly , t he operation temperature of t he rack environment may be grea t er than room ambient. Use care not to exceed t he ra ted maximum ambient temperature of the unit . • Reduced Air Flo w: Inst alla tion[...]

  • Page 13

    6 DSR Installer/User Guide Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing the DSR Unit . . . . . . . . . . . . . . . . . . . . . . 11 2 Ins t allat ion[...]

  • Page 14

    Chapter 2: Installation 9[...]

  • Page 15

    Chapter 2: Installation 9 Chapter 2: Installation The DSR system requires that the DSView, DSAdmin and DSAuthentication Service software be installed prior to use. DSView is the application that allows a user to view and control a server attached to the DSR system. DSAdmin is used to configure and maintain the system. DSAuthentication is a Windows [...]

  • Page 16

    10 DSR Installer/User Guide Chapter 2: Installation 11 attached system is powered-on. The amber LED will illuminate when that port is selected by the DSView Client. Setting up your network The DSR system uses IP addresses to uniquely identify the DSAuthentication Server, the DSR units and the computers running DSView. The DSR supports both bootP (a[...]

  • Page 17

    10 DSR Installer/User Guide Chapter 2: Installation 11 Installing the DSR Unit The di agr am bel ow ill ust rat es one po ssi ble co nfi gur ati on for yo ur DSR app lia nce . F oll ow the le tte red an d n umb ere d i nst ruc tio ns bel ow to suc ces sfu lly ins tal l y our DS R u nit . T he fig ure be low il lus tra tes on e p oss ibl e c onf igu[...]

  • Page 18

    12 DSR Installer/User Guide Chapter 2: Installation 13 T o install the DSR hardware: 1 . R emove the DS R unit from t he packing material. 2. Connect a t erminal or PC running t erminal emula t ion software (such as HyperT erminal ) to t he Congura t ion P ort on t he back panel of the D S R using the supplied null- modem cable. T he terminal sh[...]

  • Page 19

    12 DSR Installer/User Guide Chapter 2: Installation 13 4. Selec t options 3-5 from t he T erminal applic a tion menu in t urn to nish conguring your DS R for I P A ddress, Netmask and Default G a t ew ay . Once this is c ompleted, t ype a Ø to return t o the Main menu. T o adjust the mouse acceleration: NO TE : We hig hly r eco mmen d that a[...]

  • Page 20

    14 DSR Installer/User Guide Contents T o connect and power up your DSR: 1 . Connect y our net w ork c a ble from t he LAN port on the rear of t he DS R to y our net w ork. 2. Then po w er up all att ached systems. NOTE : Y our so f twa re r egis tra tion k ey wil l be necessary f or all installa tions. Int erne t Explo rer 5.0 o r high er m ust be [...]

  • Page 21

    14 DSR Installer/User Guide Contents Controlling your System at the Local Port . . . . . . 17 Viewing and Selecting Ports and Servers . . . . . . . . 17 Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 20 Resetting your Keyboard and Mouse . . . . . . . . . . . 26 Displaying Version Information . . . . . . . . . . . . . . . 27 3 Loc[...]

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    Chapter 3: Local Port Operation 17[...]

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    Chapter 3: Local Port Operation 17 Chapter 3: Local Port Operation Controlling your System at the Local Port The DSR800, 1161 and 2161 models include a local port on the back of the unit. This port allows you to connect a keyboard, monitor and mouse to the unit for direct access. The DSR uses OSCAR, our patented on-screen configuration and activity[...]

  • Page 24

    18 DSR Installer/User Guide Chapter 3: Local Port Operation 19 Selecting servers Us e t he Mai n d ial og box to se lec t s erv ers . W hen yo u s ele ct a s erv er, th e D SR re con fig ure s t he key boa rd and mo use to th e s ett ing s f or the se lec ted se rve r. T o select servers: 1 . Double-clic k the serv er name or port number . —or—[...]

  • Page 25

    18 DSR Installer/User Guide Chapter 3: Local Port Operation 19 OSCAR navigation basics The following table describes how to use the keyboard and mouse to navigate OSCAR GUI. This Keystroke Does This Print Screen Opens OSCAR GUI. F1 Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes and retu[...]

  • Page 26

    20 DSR Installer/User Guide Chapter 3: Local Port Operation 21 Configuring OSCAR You can configure your DSR system from the Setup menu. Below Configure, select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu. [...]

  • Page 27

    20 DSR Installer/User Guide Chapter 3: Local Port Operation 21 Figure 3.3: Menu Dialog Box T o access the Menu dialog box: 1 . Press Print Screen to launch O SCAR. The Main dialog box appears. 2. Click Setup -Menu in t he Main dialog bo x. The Setup menu appears. T o choose the display order of servers in the Main dialog box: 1 . Select Name t o di[...]

  • Page 28

    22 DSR Installer/User Guide Chapter 3: Local Port Operation 23 Preemptive T o hav e the D S R allow any user to select any serv er at any time; a request from anot her user disconnec ts the c urrent user . 2. Click O K . Controlling the status flag The status flag displays on your desktop and shows the name or port number of the selected server or [...]

  • Page 29

    22 DSR Installer/User Guide Chapter 3: Local Port Operation 23 5. T o position t he status ag on the deskt op: a. Click Set P osition to gain ac cess t o the Position Flag screen. Figure 3.5: Position Flag b. Left clic k on the tit le bar and drag to t he desired location. c. Right clic k to return t o the Flag dialog box. N OTE : C hanges made [...]

  • Page 30

    24 DSR Installer/User Guide Chapter 3: Local Port Operation 25 3. In the Repeat bo x, t ype the passw ord again and press Enter . 4. Click O K (if y ou only want to change y our password) and then c lose the dialog box. T o password protect your console: 1 . Set y our password as described in the previous proc edure. 2. Selec t Enable Screen Saver [...]

  • Page 31

    24 DSR Installer/User Guide Chapter 3: Local Port Operation 25 4. Choose Energy if y our monitor is EnergyS tar c ompliant; ot herwise select Screen . CA UTI ON : M oni tor da mage c an re sul t fro m the us e of Ene rgy M ode w ith m onito rs no t co mpli ant w ith En erg ySt ar. 5. (Opt ional) Click T est to ac tiva t e the sc reen sa v er t est,[...]

  • Page 32

    26 DSR Installer/User Guide Chapter 3: Local Port Operation 27 T o assign names to servers: 1 . Double-clic k or press Enter to select t he text in the Name box. Type a name. Names of serv ers may be up t o 1 5 charact ers long. Legal charact ers include: A-Z, a- z, Ø-9, space and hyphen. Press Backspace or Delete to delet e an incorrec t entry . [...]

  • Page 33

    26 DSR Installer/User Guide Chapter 3: Local Port Operation 27 Displaying Version Information Use the Version dialog box to display the version number of the DSR firmware and any auxiliary devices connected to the DSR as well as display keyboard and mouse information for the currently selected server. This information facilitates system troubleshoo[...]

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    28 DSR Installer/User Guide Contents[...]

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    28 DSR Installer/User Guide Contents Accessing the Terminal Menu . . . . . . . . . . . . . . . . . 31 4 T erm inal Operat ions[...]

  • Page 36

    Chapter 4: Terminal Operations 31[...]

  • Page 37

    Chapter 4: Terminal Operations 31 Chapter 4: Terminal Operations Accessing the Terminal Menu Each individual DSR may be configured at the unit level through the Configuration port on the back of the unit. All Terminal Commands are accessed through a terminal or PC running terminal emulation software. T o access the T erminal menu: 1 . Connect a ter[...]

  • Page 38

    32 DSR Installer/User Guide Chapter 4: Terminal Operations 33 If DSAuthentication cannot contact the DSR to add the certificate, an error message is displayed and the DSR is not added to the database. When the last reference to a DSR is removed from the database, the Authentication Server certificate is removed from the DSR, which allows the DSR to[...]

  • Page 39

    32 DSR Installer/User Guide Chapter 4: Terminal Operations 33 T o change the password: 1 . Select t he Set/Change P assword menu opt ion. 2. Y ou will be prompted t o type the old password and a new one. 3. Re-enter t he new passw ord to verify . CA UTI ON : T his p as sword p lac es you r DSR te rmi nal i n a secu re mo de. T his pa ss word s houl[...]

  • Page 40

    34 DSR Installer/User Guide Contents[...]

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    34 DSR Installer/User Guide Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 37 Appendix B: Technical Specifications . . . . . . . . . . 38 Appendix C: Technical Support . . . . . . . . . . . . . . . 39 Appendice s[...]

  • Page 42

    Appendices 37[...]

  • Page 43

    Appendices 37 Appendices Appendix A: FLASH Upgrades The DSR FLASH upgrade feature allows you to update your unit with the latest firmware available. To perform this update, you will first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there are several shareware programs that you can download. You can find a freeware TFTP serve[...]

  • Page 44

    38 DSR Installer/User Guide Appendices 39 Appendix B: Technical Specifications Server Ports Number DSR800: 8 DSR1 1 61 , 2 1 6 1 , 4 1 60:1 6 T ypes PS/2 Keyboard, PS/2 Mouse Connectors RJ45 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Video Resolution Local P ort Maximum 1 600 x 1 280 @ 75Hz Digital Port Maximum 1 280 x 1 02 4 [...]

  • Page 45

    38 DSR Installer/User Guide Appendices 39 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1 . Check the pert inent section of t he manual to see if t[...]

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    40 DSR Installer/User Guide[...]

  • Page 47

    40 DSR Installer/User Guide LIMITED WARR ANTY A vocent Corporation warrants to t he original ret ail purc haser t ha t t his product is and will be free from defect s in materials and w orkmanship for a period of 2 4 months from t he da t e of purchase. A ddit ionally , all A v ocent product s carry an unc onditional thirt y-day sa tisfac tion guar[...]

  • Page 48

    590-32 7 -00 1A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 8 7 1 Avocent Asia Pacic Singapore Branch Ofce 1 00[...]