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Avocent C Series manual

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  • Page 1

    Installer/User Guide C Series For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-42 2-00 1A Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 8 7 1 Email: T echsupport-S[...]

  • Page 2

    INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient m[...]

  • Page 3

    Digit al Desktop System Inst aller/User Guide C Series A vocent, the A vocent logo, The Powe r of Being There and Reclaim Y our Desktops are registered trademarks of A vocent Corpor ation or its affiliates. All other marks are the property of their respec tive owners. © 2005 A vocent Corporation . All righ ts reserved. 590-422-001A[...]

  • Page 4

    USA Notification W a rning: Changes or modifi cations to this unit not exp ressly approve d by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has be en test ed and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limi t[...]

  • Page 5

    iii Table of Contents List of Figures ................ ............. ................ ............. ................ ............. ............. ............ .. v List of Tables ............... ............. ................ ............. ................ ............. ............. .............. .v i i Chapter 1: Product Overview .. ...... ......[...]

  • Page 6

    iv Digital Desktop System Installer/User Guide Chapter 3: Operations ................... ................ ............. ............. ............. ............. ............ 17 Overview ....................... ...................... ......................... .......................... ...................... . ........... ........ 17 LED identifica[...]

  • Page 7

    v List of Figures Figure 1.1: Digital Desktop Basic System ........... ......................... .......................... ......................... .. 1 Figure 2.1: Basic Digital Desktop System Configura tion ....... .............. ......................... ................... 7 Figure 2.2: PCI Add In Card Jumpers ................ ...............[...]

  • Page 8

    vi Di gital Desktop System Installer/User Guide[...]

  • Page 9

    vii List of Tables Table 2.1: Device Jumper Definition ........... .. .......................... ......................... .......................... .. ..... 9 Table 2.2: Jumper FLASH Types ........ ... ...................... ... .......................... ......................... ........... ... 12 Table 3.1: Hotkey Command Table . ...... ......[...]

  • Page 10

    viii Digita l Desktop System Installer/User Guide[...]

  • Page 11

    1 CHAPTER 1 Product Overview Features and Benefit s The Digital Desktop System enab les IT professionals to relocat e a user’s computer up to 800 meters away while still providing the user the same PC experience. The basic system consists of a host card (PCI Add In Card), interconnecting link and a Desktop Appliance (Figure 1.1). This provides ce[...]

  • Page 12

    2 Digital Desktop System Installer/User Gu ide Digit al extensio n up to 800 meters away The Desktop Appliance and PCI Add In Card connect over fiber optic (applicable DDL21xx or DDC21xx Desktop Applia nce models) or CAT 5, 5e or 6 cable (applicable DDL20 xx or DDC20xx Desktop Appliance model s). Reliable digital extensio n is available as far as 8[...]

  • Page 13

    Chapter 1: Product Overview 3 Intrusion Detect option The Intrusion Detect option allows the admin istrat or to use the DWorks Administration Utilit y to monitor access to the top cover of the Desktop Appl iance. The Intrusion Detect option alerts the administrator when the top cov er is removed, even when the unit is powered down. If you have purc[...]

  • Page 14

    4 Digital Desktop System Installer/User Gu ide[...]

  • Page 15

    5 CHAPTER 2 Installation Getting S tarted Before installing your Digital Deskt op Sy stem, refer to th e following lists to ensure you have all items that shipped with the product as well as other items n ecessary for proper installation. Supplied with th e Desktop Appliance • Power cord • 2 DVI-I to VGA adaptors (supplied with De sktop Applian[...]

  • Page 16

    6 Digital Desktop System Installer/User Gu ide • During configuration, you may choose to keep the computer and Deskt op Ap pliance together until configuration is complet e. In this case, you will need to utilize one of th e patch cables to complete this portion of the configurat ion . After successful confi guratio n of the Desktop Appliance, re[...]

  • Page 17

    Chapter 2: Installat ion 7 If you did not receive an RPC Ca ble Kit with your RPC cable, or if you have changed the type of computer you are adding to the Digital Desktop System , visi t our web site or cont act Avocen t Technical Support be fore proceeding with the installation. NOTE: The Desktop Appliance and your computer shoul d be pow ered dow[...]

  • Page 18

    8 Digital Desktop System Installer/User Gu ide 4. Remove the computer cover to access the interface cards. 5. If applicable, remove the current video and audio interf ace cards from the computer . T o configure the PCI Add In Card: Several jumpers and two sets of connectors on th e PCI Add In Card are used to configure your Digital Desktop System. [...]

  • Page 19

    Chapter 2: Installat ion 9 NOTE: The DWorks Administration Utility can also be used to selectively disable these PCI devices. Both the physical jumper and the FLASH sett ing must be e nabled in order for a PCI de vice to be enabled. NOTE: The DWorks Administration Utility is required to access the FLASH contents. Local FLASH write enable refers to [...]

  • Page 20

    10 D igital Desktop System Installer/User Guide Figure 2.4: Configuration of Auxiliary Po wer Ju mpers If you do not have the instruct ions provided with you r RPC cable, or if you ha ve changed the type of computer you will be using with you r Dig ital Desktop System, contact Avocent Tech nical Support for fu rth er information. J17 J14 J14 J17 J1[...]

  • Page 21

    Chapter 2: Installation 11 T o install the PCI Add In Card: 1. Install and secure the PCI Add In Card into the available PCI slot. Figure 2.5: Installing the PCI Add In Card 2. Close and secure the cover of the computer . 3. Connect the PS/2 keyboard/mo us e “Y” cable between the PCI Add In Card and the appropriate PS/2 ports on your computer .[...]

  • Page 22

    12 D igital Desktop System Installer/User Guide Configuring the Desktop Appliance Perform the following steps if you wish to cha nge the FLA SH write settings or disable on-board video for the Desktop Appliance. The factory defau lt is set to allow both local and rem ote write access to the FLASH settings. If you do not wish to change these sett in[...]

  • Page 23

    Chapter 2: Installation 13 4. Remove the PCI slot blanking plate of the desired slot. 5. Install your third party PCI Add In Card into the Desktop Appliance as show n in Figure 2 .8 , and secure it with the screw removed from the blanking plate. Figure 2.8: Installing a Third Party PCI Add In Card 6. Reassemble the Desktop Appliance and secure th e[...]

  • Page 24

    14 D igital Desktop System Installer/User Guide Figure 2.9: Desktop Appliance - Right Side View Desktop Appliance Keyboard VGA Video DVI Video Serial Connection Keyboard Kensington Security Slot USB PS/2[...]

  • Page 25

    Chapter 2: Installation 15 Figure 2.10: Desktop Appliance - Rear View 3. Locate the power cord that was supplied with your Deskto p Appl iance and pl ug one end into t he ap p liance. P l ug the o t her end of the po w er c o rd i nto an ap p r o p r i a t e A C w a ll o u tlet. T h is outlet must be near the equipment and easily accessible to allo[...]

  • Page 26

    16 D igital Desktop System Installer/User Guide Inst alling Drivers T o install drivers: 1. Once the computer boots, follow the operatin g system prompts for the installation of new hard- ware and system drivers. Drivers for devi ces bu ilt into the Desktop Appli ance can be down- loaded from the A v ocent T echnical Support web site. Fo r more inf[...]

  • Page 27

    17 CHAPTER 3 Operations Overview Operating the computer through the Dig ital Desktop System is no different t han worki ng directly connected to your computer. All peripherals operate as if directly connected, tho ugh th e computer is located at a distance. LED identification The following figures describe LED orientation and identification on the [...]

  • Page 28

    18 D igital Desktop System Installer/User Guide Figure 3.2: LED Identification - PCI Add In Card LED Definitions Power The Power LED is off when no power is supplied to the PCI Add In Card or Desktop Appliance. When auxiliary power is applied, this LED is di ml y illuminated. When the main p ower is on, thi s LED is fully i lluminated. Physical Lin[...]

  • Page 29

    Chapter 3: Operations 19 in a power saving mode. The System Link LED is constantly illuminated when the system is in normal operation. NOTE: The information provided for the System Link LED is also applicable to the blue LED on the front panel of the Desktop Appliance. FLASH Access The FLASH Access LED is normally not illuminated. It is only il lum[...]

  • Page 30

    20 D igital Desktop System Installer/User Guide Resetting the computer from t he Desktop Appliance If you have installed the o ptional RPC feature and y our computer supports a R eset button, you can reset your comput er from the Desktop Appliance. To do this, depress the Reset button on th e front panel of the Desktop Appliance. Your attached comp[...]

  • Page 31

    Chapter 3: Operations 21 4. T erminate the Hotkey feature by press i ng the Esc key should you no lo nger wish to enter a Hotkey command. After the keybo ard interface has exited the Hotkey feature, the lock status LEDs will return to the state they were in prior to hotkey activ ation. NOTE: Properly terminating the Hotkey feat ure will prevent une[...]

  • Page 32

    22 D igital Desktop System Installer/User Guide[...]

  • Page 33

    23 Appendices Appendix A: T roubleshooting T able A.1: Desktop Appliance/PCI Add In Card T rou blesh ooting Desktop Appliance/PCI A dd In Card Power LED not lit V erify that the unit/host compu ter is plugged into an appropriate AC outlet. Desktop Appliance/PCI A dd In Card Physical Link LED n ot lit V erify that the link cab le is connected to one[...]

  • Page 34

    24 D igital Desktop System Installer/User Guide No video Ensure that the computer is p owered. Ensure that all video cards are removed from the computer . Check the PCI Add In Card and Desktop Appliance LEDs to ensure that compute r to Desktop Appliance communication is functioning. Ensure the integrity of the PCI Add In Card cabling. T est cabling[...]

  • Page 35

    Appendices 25 USB peripheral is inoperable Ensure that your USB peripherals are plugge d into the USB ports of the Desktop Appliance in accordance with the peripheral manufacturer ’ s g uidelines. Check PCI Add In Card and Desktop Appliance LEDs to ensure co mputer to Desktop Appliance communication is functioning. Ensure that USB has not been di[...]

  • Page 36

    26 D igital Desktop System Installer/User Guide Appendix B: UTP Cabling The performance of the D igital Desktop Sy stem depends on hig h-q uality connections. Po orly installed or main tained cabling can diminish the p erformance of the Digital Deskto p System. NOTE: This appendix is for in formation purposes only . Plea se consult with your lo cal[...]

  • Page 37

    Appendices 27 St andard multimode fibe r cabling For the fiber optic cable models of the Digital Desktop Sys tem, th e cable interface should be IEEE 802.3z 1000BASE-SX standard multimode fiber op tic cabling. Table B.2 shows the minim um link distances that must be supported by cabl e s th at are compliant with this standard. Premium, or high grad[...]

  • Page 38

    28 D igital Desktop System Installer/User Guide • Keep CA T 5 cable as far away as possible from po tenti a l sources of el ectro magnetic interfer- ence (EMI), such as electrical cab les, transformers and light fixtures. D o not tie cables t o elec- trical conduits or lay cab les on electrical fixtures. • T est each installed segment with a ca[...]

  • Page 39

    Appendices 29 Appendix C: T echnical S pecifications T able C.1: Digital Desktop System T echnical Specifications PCI Add In Card Specifications PCI Available PCI slot, PCI standard versi on 2.3 (Alternate bracket provided to accommodate PCI Low Profile V ersion 2.3). Operating Systems Red Hat® Linux® 7.1, Windows® 95/98, Windows NT ®, 2000, ME[...]

  • Page 40

    30 D igital Desktop System Installer/User Guide Appendix D: T echnical Support Our Technical Support staff is ready to assist yo u wit h any installation or operating issues you encounter with your Avocent product. If an issue should develo p, follow the steps below for the fastest possible service. T o resolve an issue: 1. Check the pertinent sect[...]

  • Page 41

    31 A Audio 9, 16 Autodetect 7 B BIOS settings 7 D Drivers Installing 16 DWorks 16 DWorks Administration Util ity 9, 12, 16, 19, 21, 23, 24, 25 F Fiber cabling Multimode 27 FLASH 12 FLASH write 12 H Hotkeys 20 I Interface cards Audio 7 interface cards 7 J Jumper 8, 9, 12 Configuration 8 settings 6 Jumpers Power Control 10 L LED Caps Lock 20 Definiti[...]

  • Page 42

    32 D igital Desktop System Installer/User Guide S Slot 0 9 Slot 1 9 U UART 9 USB 9, 13, 16, 29 USB devices 7 UTP Cabling 26 Copper Cabling 26 V video adaptor 7 W Wiring standards 26[...]

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  • Page 44

    Installer/User Guide C Series For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-42 2-00 1A Avocent International Ltd. Avocent House, Shannon Free Z one Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 8 7 1 Email: T echsupport-S[...]