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Avaya 518-100-701 manual

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Table of contents for the manual

  • Page 1

    518-100-701 Issue 2 May 2003 P ARTNER ® Messaging System User's Guide If you are at an internal extension, go to Step 2. If you are at an external telephone, call in on a line answered by P ARTNER Messaging Automated Attendant or Call Answer Service, and press when you hear the menu or greeting. Skip to Step 3. If you are at your own extensio[...]

  • Page 2

    Getting Started Options Listen to messages. Program Personal Group Lists. Change your Personal Operator . Change your name or Personal Greeting. Change Call Answer Mode. Change your Password. Press... T o... Hints T o transfer to another extension at any time, press , then the extension number followed by . T o replay a V oice Messaging menu, press[...]

  • Page 3

    T o... Press... Call V oice Mail Service or programmed V oice Mail Auto Dial button. T urn voice mail coverage on and off Programmed VMS Cover button. VMS Coverage is on when the light is on. NOTE: In some countries, the V oice Mailbox T ransfer code is . Also, some systems allow you to use V oice Mailbox T ransfer form a standard phone by pressing[...]

  • Page 4

    Personalizing Y our Mailbox 4 : Enter the greeting number [1 – 6]. Recording Y our Name Recording or Deleting a Personal Greeting 3 : Press to change your name recording. 3 : Press to change your greeting. 5 : Record your name, then press . 2 : Press to change your name recording o r greeting. 1 : Log in to V oice Messaging. 2 : Press to change y[...]

  • Page 5

    Personalizing Y our Mailbox Activating a Personal Greeting Recording or Deleting a Personal Greeting (continued) 7 : Record your greeting, then press . 2 : Press to change your name or greeting . 1 : Log in to V oice Messaging. 8 : Choose an option: Press to approve your greeting. Go to Step 6 of Activating a Personal Greeting. Press to play back y[...]

  • Page 6

    Personalizing Y our Mailbox Changing Y our Password Choosing Call Answer Mode Changing Y our Personal Operator 3 : Enter the new Password, then press . 4 : Re-enter the new Password, then press . 2 : Press to change your Password. 1 : Log in to V oice Messaging. 2 : Press to change your Personal Operator . 1 : Log in to V oice Messaging. Y our Pers[...]

  • Page 7

    2 : Press to get messages. 1 : Log in to V oice Messaging. Press to listen to the message body . Press to skip the message. (The message will remain as "new" until you listen to the body .) 3 : Choose an option: 4 : After the message plays, choose an option: Press to save (skip) the message. Press to replay the message. Press to replay th[...]

  • Page 8

    Enter the extension of an individual, then press . Press and a Group List number , then . Use Personal Group Lists 1–10 or System Group Lists 50–59. Press to use the Director y . (See Using the Directory .) Press to delete the last entry . 3 : Record your message, then press again. 4 : Choose an option: Press to approve. (if replaying, skip to [...]

  • Page 9

    Repeat Step 6 to address the recorded message to others. After you assign a category to a message, the system gives you the options to assign the other two categories. 7 : Press when finished addressing. 5 : Choose an option: Press to approve the recorded message. (Go to Step 6.) Press to play back the recorded message . Press to re-record the mess[...]

  • Page 10

    2 : Press for more mailbox options. 1 : Log in to V oice Messaging. 3 : Press to change the message retrieval order . Change the Message Retrieval Order _ you can listen to your messages in First-In First-Out order or Last-In First-Out order . Use Message Preview Mode _ you can listen to the message body of all new messages and keep the message sta[...]

  • Page 11

    2 : Press for more mailbox options. 1 : Log in to V oice Messaging. 3 : Press to listen to the last message you heard. The system plays the message header . 4 : Press to listen to the message body . Listening to Last Heard Message More Mailbox Options See Listening to Messages for options to use while and after the message plays. Y ou cannot press [...]

  • Page 12

    Enter the extension of the mailbox, then press . Press to use the Directory . ( See Using the Directory .) 4 : Enter the Group List number [1 – 10], then press . Enter the extension of the mailbox, then press . Press to use the Directory . ( See Using the Directory .) Press to delete the last entry . Using Personal Group Lists Creating Personal G[...]

  • Page 13

    If you turn on Outcalling, P ARTNER Messaging calls the numbers which you have programmed to signal that a new message has arrived in your mailbox. Y ou can have Outcalling for all messages or just Priority messages. Check with your System Manager to see if your mailbox has been assigned Outcalling privileges. Outcalling continues until one of the [...]

  • Page 14

    When prompted, press if you are finished entering the number . Listen to the Outcalling entry information and go to Step 9 . Press to enter more digits, then repeat Step 7. Press t o confirm your entry . Press to cancel your entry . 9 : Choose an option: Setting Y our Out calling Numbers (continued) Guidelines for Setting Outcalling Numbers continu[...]

  • Page 15

    Using Outcalling Setting Y our Out calling Cycles Guidelines for Setting Outcalling Numbers (continued) 2 : Press to select Outcalling. 1 : Log in to V oice Messaging. 3 : Press to change the number of your Outcalling Cycles. 4 : Choose an option: Enter the number of times [1 – 9] your Outcalling List should be called, then press . Press to keep [...]

  • Page 16

    5 : Enter the starting time in 24-hour format in the form hhmm (hh=hour, mm=minute), or to keep the current starting time, press . 2 : Press to select Outcalling. 1 : Log in to V oice Messaging. 3 : Press to cha nge the Outcalling Schedule . Press to approve your new schedule and return to the Outcalling menu. Press to re-enter . (Return to Step 5)[...]

  • Page 17

    This feature allows you to record a conversation while you are active on a call at your extension. NOTE: The Record-a-Call feature is not available to all users on all systems. See your System Manager for feature availability . When on a call you want to record, do the following to begin recording: 1 : Press the preprogrammed Record-a-Call (RAC) bu[...]

  • Page 18

    Using the Call Screening Feature Recording/Screening Calls This feature allows you to listen to a caller leaving a message in your voice mailbox. NOTE: The Call Screening feature is not available on all systems. See your System Manager for feature availability . For more information about using this feature, see the instructions that came with your[...]