Castelle OfficeDirect Storage Server manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Castelle OfficeDirect Storage Server. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Castelle OfficeDirect Storage Server ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Castelle OfficeDirect Storage Server décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Castelle OfficeDirect Storage Server devrait contenir:
- informations sur les caractéristiques techniques du dispositif Castelle OfficeDirect Storage Server
- nom du fabricant et année de fabrication Castelle OfficeDirect Storage Server
- instructions d'utilisation, de réglage et d’entretien de l'équipement Castelle OfficeDirect Storage Server
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Castelle OfficeDirect Storage Server ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Castelle OfficeDirect Storage Server et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Castelle en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Castelle OfficeDirect Storage Server, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Castelle OfficeDirect Storage Server, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Castelle OfficeDirect Storage Server. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User ’ s Guide Plug- &-f orget Networ k Stor age Solut ion[...]

  • Page 2

    III Copyri ght  2000 Castelle. All rights reserved. OfficeDirect Storag e Server User ’ s Guide 61-1202 -001 rev A. Castelle is a registered trademark of Castelle. Microsof t, W indows, an d Outlook are regis tered trademar ks of Micros oft, Inc.W indows 95/98/200 0 and NT are regis tered trademarks of Microsoft, Inc. Macinto sh is a registere[...]

  • Page 3

    IV FCC Statement: This device complies with the limits fo r a Class A digital device, pu rsuant to Part 15 of the FCC Rules. Operatio n is su bject to the following two conditions: • This device may not cause harm ful interference. • This device must accep t any interference receiv ed, including interference that may cause undes ired operation.[...]

  • Page 4

    Contents About your Storage Ser ver _________ _________ _________ 1 Storage S erver Featu res ________ _____ _________ ________ ___ 2 Package Co ntents _______ ______ ________ ______ ________ ___ 2 What yo u’ll Need _______ ______ ________ ______ ________ ___ 3 Connect ions and Co mponents____ ________ ______ ________ ___ 3 Installat io n and Set[...]

  • Page 5

    1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is design ed to of fer the growing business a simplified, cos t-effective way to outfit an existing small LAN with some of the more valuable featur es of a large en terprise network. Both W ind ows a nd Ma cint osh us ers o n you r loca l ar ea net work will now b[...]

  • Page 6

    2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENTS The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP n etwork cabl e with R J45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W i ndows 95/98/NT4.0/2000.[...]

  • Page 7

    W HAT YOU ’ LL N EE D A BOUT YOUR S TORAGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet N etwork emp loying 10 BaseT or 100 BaseTX. • TCP/IP installed and enabled . Supported Clien t Machines • PC usi ng W indows 9 5/98/ NT4.0 or W indows 2000. • Apple Maci ntosh with A ppleShare an d system 7. 5 or later . • OfficeDirect Mes sag[...]

  • Page 8

    4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the fr ont panel: Front Panel LEDs Reset Butto n (IP/Password) T o reset, p ress and hold un til yo u hear 1 beep , The password wi l l be cleared, and it s IP Ad dress se t to the defa ult valu e of 192.16 8.0. 2, with a Net work Mask of 25 5. 255.2 5 5.0 Uplink Butt on When [...]

  • Page 9

    C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TORAGE S ERVER 5 Buzz er The buzzer pr ovides valuable f eedback on the st ate of your Storage Server . • 1 Beep when res et butto n or power switch is pressed. • 2 Beeps - repeated every 5 seconds for 1 minute - when Storage Server , acting as a DHCP client, receives no DHCP Server r e sp onse to a DH[...]

  • Page 10

    7 Chapter 2 Installation and Setup R EQUI REMEN TS Y ou’ll need a 10 /100 BaseT Ether net ne t work with TC P/IP installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 sock et to connect the Storage Server to y our hub. The Storage Server will auto-configure for 10BaseT or 100BaseTX, and full or half duplex. Connect P[...]

  • Page 11

    8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then , during the boot proces s, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Read y LED should be ON a nd the Alert LED should be OFF . If the Alert LED stays ON, there is a hardware problem. Repeated beeps also ind icate a failure to boot cor rectly . N OTE [...]

  • Page 12

    S TORAGE S ERVER S ETUP U SING W INDOWS I NSTALLATION AND S ETUP 9 2. T he Storage Server Setup Utility screen disp lay s a lis t of all Storage Servers on the left; the selected Storage Server ’ s informa tion is di splayed on the righ t. (If no Storage Serv ers are listed, see T r oublesh ooting .) 3. Confirm that th e desired Storage Server is[...]

  • Page 13

    10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z on e Select yo ur t ime zone from the list . Date/Time Enter th e local d ate (mm/dd /yyyy form at) and time . Obtain an IP Address automatically (DHCP Client) If you ha ve a DHCP or Boot P server on yo ur L AN, you can e nable this se tting. The Storage Serv er will then obtain it s IP Address[...]

  • Page 14

    S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save and ex it. The Storage Server is now operational, with the following lim itatio ns . • All W indows users will b e give n " Gue st " access rights. This allows Printer usage, an d access to the publ[...]

  • Page 15

    12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the following browse rs: • Netscape Navigator 4 .04/4.08/4.5 • Internet Ex plorer 4. 0/5.0 Connec ting to th e Stor age Ser ver Confirm that y our system has a compatible IP Addres s and Network Mas k (Subnet Mas k). The Storage Server's def ault values are 192 .168.0.2 for th e IP Ad[...]

  • Page 16

    S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 13 Main M enu 4. Select Network and configure each tab, using the online help as necessar y . 5. Macintosh users can n ow access the Storage Server , provided the y use the Guest button on the Net work logi n, or login as admin . •A guest user has access to the public share. The S[...]

  • Page 17

    14 S TORAGE S ERVER U SE R ’ S G UIDE System Config urati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFIC E D IRECT M ES SAGING S ERVER .100 The Of ficeDirect Messaging Server .100, an integrated email and fax serv er a ppliance for Mi crosoft Outlo ok, i s a companion produ ct to the Of ficeDirect Storage Server .100. The OfficeDirect Me[...]

  • Page 18

    15 Chapter 3 Administration O VERVIEW The Storage Server ad ministrator controls Storag e Server usage b y creating and man aging access-defined Users, Groups, and Shar es. N OTE : AppleShare does no t support “Read-only “ acces s; access is always “Read-W rite.” Users Each user i s i den tified by the i r Use r Nam e and Passwor d . The Ad[...]

  • Page 19

    16 S TORAGE S ERVER U SE R ’ S G UIDE Remember : • A Share can be accessed by only 1 Group, but a Group can access many Shares. •T h e ad min user , and all us ers in the ad ministra tor group, have Read/W rite access to all shares and f olders. •T h e guest user has Read/W rite access to the public share. Change this, and grant access to a[...]

  • Page 20

    C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 17 4. T his Ja vaScript Sup port window may appear for a few moments bef ore the Storage Server Setup screen is lau nched, and may either b e closed or allowed to stay open. JavaScr ipt Suppor t 5. T he Storage Server Setup screen, your administrative portal, allows you to select the Storag e [...]

  • Page 21

    18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start yo ur web br owser . In the Address box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g . HTTP://192.168.0.2) . 2. When prompted f or the password, enter admin for the Us er Name . By default, there is no password for the admin user , but if you h[...]

  • Page 22

    C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 19 • Micr osoft - C onfigure Mi crosoft networking; s et W orkgroup Name, Code Page (al pha bet) and WINS (W indows Internet Naming System). Syste m • General - Set the Storage Server name, date and time. • E -Mail - Configure the Storage Server to send E- Mail messages when there is a p[...]

  • Page 23

    20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Grou ps, modify th eir access to Shares, and add or del ete Users from any Grou p. • Create new Gr oups, or delete exi sting Gro ups. Shar es • Create, delete and modify Shares. A "Share" is a folder (directory) which User s can access. • Access rights are s et by [...]

  • Page 24

    M ANAGI NG S HARES , G ROUPS , AND U SERS A DMIN IST RATIO N 21 Special Sh ares, Group s & Users The Storage Ser ver has pre-defined shares, group s and users th at may n ot be de let ed, al t h oug h l imi ted mo dific ati on s may b e ma de. Shar es & Folder s Groups Users HDD1 (Share nam e matches D rive Name) • Each di sk drive has a [...]

  • Page 25

    22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Share s The Storage Server allo ws a fo lder inside a share to be a share. This allows "nes ting" of s hares to any depth. Rem ember , though: • In W indows' Netw o rk Nei g hborhoo d , all shares are listed on the same level - the "nesting" is completel y invi sib le. • U[...]

  • Page 26

    C OMMO N A DM INI STRA TIVE T ASKS A DMIN IST RATIO N 23 C OMMON A DMINISTRATIVE T ASKS T ask Proced ure Protect Serv er configuration Assig n a password to the Admi n user . Select Users , th en sele ct the Admi n user , and click Modify . Create Users Users menu o ption. Cli c k New User . Edit User Details Use rs menu op t ion. Se lect th e desi[...]

  • Page 27

    24 S TORAGE S ERVER U SE R ’ S G UIDE Backup data on the Server Use your backup progra m to b ackup any f older . T o backup all files, u sers in the Administrator group can backup the HDD1 folder . Shutdown t he Server Use either o f the follo wing metho ds: 1. Press the rear-mount ed power sw itch ONCE . 2. Use the Sy stem>Sh utdown menu opt[...]

  • Page 28

    25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndows clie nts runn ing W indows 95/ 98/2000, W indows NT 4.0 or 2000 Professional Edition. This chapter will help you check and configure TCP/IP settings and access to the Storage Serve r ’ s storage. TCP/IP S etup 1. Open the Network contro l panel. ( Start M e nu>[...]

  • Page 29

    26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like the on e highlighted ( TCP/I P -> Network card ) is not listed, then you need to install th e TCP/IP by selecting Add> Pr otocol>Mi cro soft>TC P/IP>OK . 3. W ith the TCP/IP entry highlighted, click on the Pr operties button to bring up the TCP/IP Pr operties w indow . The IP [...]

  • Page 30

    O VERVIEW W INDOWS C LIENT S ETUP 27 N OTE : If you h ave a rout er on you r LAN, ask y our networ k administ rator what values to use. If you h ave made any changes, res tart your P C. Netwo r k Lo gon T o use the Storage Server , you must log o n to the Network correctly: 1. Check you r W indow logo n by going to the Net work cont rol pane l . ( [...]

  • Page 31

    28 S TORAGE S ERVER U SE R ’ S G UIDE Server may still be used, but will be limited to guest access rights. By default, gu est access allows read/write access to the "public" sh are; the administrator , however , may customize the gu est access rights. Changing your Storage S erver Password Once the St orage Server Administr ator has gi[...]

  • Page 32

    U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 29 U SING THE S TORAGE S ERVER ' S S TORAGE T o use the Storage Server's storag e, you must "Map" a d rive letter to each folder o n the Storage Server f older which you wish to access. The "Drive" will then b e available to all W indows programs. T [...]

  • Page 33

    30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W in d ows Explorer , and from the File>Open or File>Save As dial og box i n all W indows applicati ons. Remember : When you try to access a folder , you may b e prompted for a pass word, a s shown b elow: Networ k Resou rce Pass word Dialog Box If your W indows lo[...]

  • Page 34

    U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 31 3. Do uble - click the St orage Serve r icon. A prin ter ic on shou ld be sh own. 4. Right-cl ick the pr inter icon , and select Install. The Add Printer wizard will start. 5. Select the manufacturer and p rinter matching the printer connected to the Storage Server . 6. Follow[...]

  • Page 35

    33 Chapter 5 Macintosh Client Setup R EQUI REMEN TS • Macintosh OS V ersion 7 .5 or later , with A ppleShare. • The Administrator must create a valid User Name o n the Storage Server for each Mac user . Otherwise, Mac users must always log in as “gu est” to the Storage Server TCP/IP Changes are r e quired onl y if y ou previou sly u sed a f[...]

  • Page 36

    34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n the Enter Network Password dialog bo x, enter yo ur name and passw ord. These must m atch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administrator has not cr eated a us er n ame for you , click the Guest b utton. This will allow access to the “publi[...]

  • Page 37

    35 Chapter 6 T roubleshooting W INDOWS Problem 1: The Storage Server Utility doesn't list any S torage Serve rs. Recommendation 1: Che c k th e fo ll o wing: 1. The Storage Server is properly ins talled, LAN connections are OK, power is ON. 2. If your LAN has a rout er , confirm that your PC and the Storage Server are on the sam e network segm[...]

  • Page 38

    36 S TORAGE S ERVER U SE R ’ S G UIDE 192.168 .0.2 54, w ith a Subnet Ma sk of 255.255. 255.0. (The Storage S erver's default IP Addres s is 192.1 68.0.2, with a Subnet Mask of 25 5.255.255. 0). Remember th at each device needs a unique IP Address, and the sa me Subnet Mask . Problem 2: Using the Storage Ser ver Utility , the Storage Serv er[...]

  • Page 39

    W INDOWS T ROUBLESHOOTING 37 4. If you DO h ave a router , check that your Gateway IP Addr ess is set correctly . Ask your LAN administrator for the correct val ue. Problem 4: When I click on the Storage Server icon in Network Neighbor- hood, I get prompted for a pas sword. Recommendation 4: This can happen in the following situations: 1. The Logon[...]

  • Page 40

    38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen if the amount of f ree disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be checked using the Status> Stor age screen on the Administrator interface. If this is the prob lem, you must delete some print jobs: 1. Using th e Administrator interface, select Status[...]

  • Page 41

    M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check the Printer's User Manual for this data, or contact the printer supplier . 2. On each Mac, check th at the Printer Drive[...]