Castelle OfficeDirect Storage Server manual

User ’ s Guide Plug- &-f orget Networ k Stor age Solut ion[...]

III Copyri ght  2000 Castelle. All rights reserved. OfficeDirect Storag e Server User ’ s Guide 61-1202 -001 rev A. Castelle is a registered trademark of Castelle. Microsof t, W indows, an d Outlook are regis tered trademar ks of Micros oft, Inc.W indows 95/98/200 0 and NT are regis tered trademarks of Microsoft, Inc. Macinto sh is a registere[...]

IV FCC Statement: This device complies with the limits fo r a Class A digital device, pu rsuant to Part 15 of the FCC Rules. Operatio n is su bject to the following two conditions: • This device may not cause harm ful interference. • This device must accep t any interference receiv ed, including interference that may cause undes ired operation.[...]

Contents About your Storage Ser ver _________ _________ _________ 1 Storage S erver Featu res ________ _____ _________ ________ ___ 2 Package Co ntents _______ ______ ________ ______ ________ ___ 2 What yo u’ll Need _______ ______ ________ ______ ________ ___ 3 Connect ions and Co mponents____ ________ ______ ________ ___ 3 Installat io n and Set[...]

1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is design ed to of fer the growing business a simplified, cos t-effective way to outfit an existing small LAN with some of the more valuable featur es of a large en terprise network. Both W ind ows a nd Ma cint osh us ers o n you r loca l ar ea net work will now b[...]

2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENTS The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP n etwork cabl e with R J45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W i ndows 95/98/NT4.0/2000.[...]

W HAT YOU ’ LL N EE D A BOUT YOUR S TORAGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet N etwork emp loying 10 BaseT or 100 BaseTX. • TCP/IP installed and enabled . Supported Clien t Machines • PC usi ng W indows 9 5/98/ NT4.0 or W indows 2000. • Apple Maci ntosh with A ppleShare an d system 7. 5 or later . • OfficeDirect Mes sag[...]

4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the fr ont panel: Front Panel LEDs Reset Butto n (IP/Password) T o reset, p ress and hold un til yo u hear 1 beep , The password wi l l be cleared, and it s IP Ad dress se t to the defa ult valu e of 192.16 8.0. 2, with a Net work Mask of 25 5. 255.2 5 5.0 Uplink Butt on When [...]

C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TORAGE S ERVER 5 Buzz er The buzzer pr ovides valuable f eedback on the st ate of your Storage Server . • 1 Beep when res et butto n or power switch is pressed. • 2 Beeps - repeated every 5 seconds for 1 minute - when Storage Server , acting as a DHCP client, receives no DHCP Server r e sp onse to a DH[...]

7 Chapter 2 Installation and Setup R EQUI REMEN TS Y ou’ll need a 10 /100 BaseT Ether net ne t work with TC P/IP installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 sock et to connect the Storage Server to y our hub. The Storage Server will auto-configure for 10BaseT or 100BaseTX, and full or half duplex. Connect P[...]

8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then , during the boot proces s, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Read y LED should be ON a nd the Alert LED should be OFF . If the Alert LED stays ON, there is a hardware problem. Repeated beeps also ind icate a failure to boot cor rectly . N OTE [...]

S TORAGE S ERVER S ETUP U SING W INDOWS I NSTALLATION AND S ETUP 9 2. T he Storage Server Setup Utility screen disp lay s a lis t of all Storage Servers on the left; the selected Storage Server ’ s informa tion is di splayed on the righ t. (If no Storage Serv ers are listed, see T r oublesh ooting .) 3. Confirm that th e desired Storage Server is[...]

10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z on e Select yo ur t ime zone from the list . Date/Time Enter th e local d ate (mm/dd /yyyy form at) and time . Obtain an IP Address automatically (DHCP Client) If you ha ve a DHCP or Boot P server on yo ur L AN, you can e nable this se tting. The Storage Serv er will then obtain it s IP Address[...]

S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save and ex it. The Storage Server is now operational, with the following lim itatio ns . • All W indows users will b e give n " Gue st " access rights. This allows Printer usage, an d access to the publ[...]

12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the following browse rs: • Netscape Navigator 4 .04/4.08/4.5 • Internet Ex plorer 4. 0/5.0 Connec ting to th e Stor age Ser ver Confirm that y our system has a compatible IP Addres s and Network Mas k (Subnet Mas k). The Storage Server's def ault values are 192 .168.0.2 for th e IP Ad[...]

S TORAGE S ERVER S ETUP U SING M ACINTOSH I NSTALLATION AND S ETUP 13 Main M enu 4. Select Network and configure each tab, using the online help as necessar y . 5. Macintosh users can n ow access the Storage Server , provided the y use the Guest button on the Net work logi n, or login as admin . •A guest user has access to the public share. The S[...]

14 S TORAGE S ERVER U SE R ’ S G UIDE System Config urati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFIC E D IRECT M ES SAGING S ERVER .100 The Of ficeDirect Messaging Server .100, an integrated email and fax serv er a ppliance for Mi crosoft Outlo ok, i s a companion produ ct to the Of ficeDirect Storage Server .100. The OfficeDirect Me[...]

15 Chapter 3 Administration O VERVIEW The Storage Server ad ministrator controls Storag e Server usage b y creating and man aging access-defined Users, Groups, and Shar es. N OTE : AppleShare does no t support “Read-only “ acces s; access is always “Read-W rite.” Users Each user i s i den tified by the i r Use r Nam e and Passwor d . The Ad[...]

16 S TORAGE S ERVER U SE R ’ S G UIDE Remember : • A Share can be accessed by only 1 Group, but a Group can access many Shares. •T h e ad min user , and all us ers in the ad ministra tor group, have Read/W rite access to all shares and f olders. •T h e guest user has Read/W rite access to the public share. Change this, and grant access to a[...]

C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 17 4. T his Ja vaScript Sup port window may appear for a few moments bef ore the Storage Server Setup screen is lau nched, and may either b e closed or allowed to stay open. JavaScr ipt Suppor t 5. T he Storage Server Setup screen, your administrative portal, allows you to select the Storag e [...]

18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start yo ur web br owser . In the Address box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g . HTTP://192.168.0.2) . 2. When prompted f or the password, enter admin for the Us er Name . By default, there is no password for the admin user , but if you h[...]

C ONNECTING TO THE S TORA GE S ERVER A DMIN IST RATIO N 19 • Micr osoft - C onfigure Mi crosoft networking; s et W orkgroup Name, Code Page (al pha bet) and WINS (W indows Internet Naming System). Syste m • General - Set the Storage Server name, date and time. • E -Mail - Configure the Storage Server to send E- Mail messages when there is a p[...]

20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Grou ps, modify th eir access to Shares, and add or del ete Users from any Grou p. • Create new Gr oups, or delete exi sting Gro ups. Shar es • Create, delete and modify Shares. A "Share" is a folder (directory) which User s can access. • Access rights are s et by [...]

M ANAGI NG S HARES , G ROUPS , AND U SERS A DMIN IST RATIO N 21 Special Sh ares, Group s & Users The Storage Ser ver has pre-defined shares, group s and users th at may n ot be de let ed, al t h oug h l imi ted mo dific ati on s may b e ma de. Shar es & Folder s Groups Users HDD1 (Share nam e matches D rive Name) • Each di sk drive has a [...]

22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Share s The Storage Server allo ws a fo lder inside a share to be a share. This allows "nes ting" of s hares to any depth. Rem ember , though: • In W indows' Netw o rk Nei g hborhoo d , all shares are listed on the same level - the "nesting" is completel y invi sib le. • U[...]

C OMMO N A DM INI STRA TIVE T ASKS A DMIN IST RATIO N 23 C OMMON A DMINISTRATIVE T ASKS T ask Proced ure Protect Serv er configuration Assig n a password to the Admi n user . Select Users , th en sele ct the Admi n user , and click Modify . Create Users Users menu o ption. Cli c k New User . Edit User Details Use rs menu op t ion. Se lect th e desi[...]

24 S TORAGE S ERVER U SE R ’ S G UIDE Backup data on the Server Use your backup progra m to b ackup any f older . T o backup all files, u sers in the Administrator group can backup the HDD1 folder . Shutdown t he Server Use either o f the follo wing metho ds: 1. Press the rear-mount ed power sw itch ONCE . 2. Use the Sy stem>Sh utdown menu opt[...]

25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndows clie nts runn ing W indows 95/ 98/2000, W indows NT 4.0 or 2000 Professional Edition. This chapter will help you check and configure TCP/IP settings and access to the Storage Serve r ’ s storage. TCP/IP S etup 1. Open the Network contro l panel. ( Start M e nu>[...]

26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like the on e highlighted ( TCP/I P -> Network card ) is not listed, then you need to install th e TCP/IP by selecting Add> Pr otocol>Mi cro soft>TC P/IP>OK . 3. W ith the TCP/IP entry highlighted, click on the Pr operties button to bring up the TCP/IP Pr operties w indow . The IP [...]

O VERVIEW W INDOWS C LIENT S ETUP 27 N OTE : If you h ave a rout er on you r LAN, ask y our networ k administ rator what values to use. If you h ave made any changes, res tart your P C. Netwo r k Lo gon T o use the Storage Server , you must log o n to the Network correctly: 1. Check you r W indow logo n by going to the Net work cont rol pane l . ( [...]

28 S TORAGE S ERVER U SE R ’ S G UIDE Server may still be used, but will be limited to guest access rights. By default, gu est access allows read/write access to the "public" sh are; the administrator , however , may customize the gu est access rights. Changing your Storage S erver Password Once the St orage Server Administr ator has gi[...]

U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 29 U SING THE S TORAGE S ERVER ' S S TORAGE T o use the Storage Server's storag e, you must "Map" a d rive letter to each folder o n the Storage Server f older which you wish to access. The "Drive" will then b e available to all W indows programs. T [...]

30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W in d ows Explorer , and from the File>Open or File>Save As dial og box i n all W indows applicati ons. Remember : When you try to access a folder , you may b e prompted for a pass word, a s shown b elow: Networ k Resou rce Pass word Dialog Box If your W indows lo[...]

U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LIENT S ETUP 31 3. Do uble - click the St orage Serve r icon. A prin ter ic on shou ld be sh own. 4. Right-cl ick the pr inter icon , and select Install. The Add Printer wizard will start. 5. Select the manufacturer and p rinter matching the printer connected to the Storage Server . 6. Follow[...]

33 Chapter 5 Macintosh Client Setup R EQUI REMEN TS • Macintosh OS V ersion 7 .5 or later , with A ppleShare. • The Administrator must create a valid User Name o n the Storage Server for each Mac user . Otherwise, Mac users must always log in as “gu est” to the Storage Server TCP/IP Changes are r e quired onl y if y ou previou sly u sed a f[...]

34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n the Enter Network Password dialog bo x, enter yo ur name and passw ord. These must m atch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administrator has not cr eated a us er n ame for you , click the Guest b utton. This will allow access to the “publi[...]

35 Chapter 6 T roubleshooting W INDOWS Problem 1: The Storage Server Utility doesn't list any S torage Serve rs. Recommendation 1: Che c k th e fo ll o wing: 1. The Storage Server is properly ins talled, LAN connections are OK, power is ON. 2. If your LAN has a rout er , confirm that your PC and the Storage Server are on the sam e network segm[...]

36 S TORAGE S ERVER U SE R ’ S G UIDE 192.168 .0.2 54, w ith a Subnet Ma sk of 255.255. 255.0. (The Storage S erver's default IP Addres s is 192.1 68.0.2, with a Subnet Mask of 25 5.255.255. 0). Remember th at each device needs a unique IP Address, and the sa me Subnet Mask . Problem 2: Using the Storage Ser ver Utility , the Storage Serv er[...]

W INDOWS T ROUBLESHOOTING 37 4. If you DO h ave a router , check that your Gateway IP Addr ess is set correctly . Ask your LAN administrator for the correct val ue. Problem 4: When I click on the Storage Server icon in Network Neighbor- hood, I get prompted for a pas sword. Recommendation 4: This can happen in the following situations: 1. The Logon[...]

38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen if the amount of f ree disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be checked using the Status> Stor age screen on the Administrator interface. If this is the prob lem, you must delete some print jobs: 1. Using th e Administrator interface, select Status[...]

M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check the Printer's User Manual for this data, or contact the printer supplier . 2. On each Mac, check th at the Printer Drive[...]