Castelle Office Direct OfficeDirect Storage Server manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Castelle Office Direct OfficeDirect Storage Server. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Castelle Office Direct OfficeDirect Storage Server ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Castelle Office Direct OfficeDirect Storage Server décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Castelle Office Direct OfficeDirect Storage Server devrait contenir:
- informations sur les caractéristiques techniques du dispositif Castelle Office Direct OfficeDirect Storage Server
- nom du fabricant et année de fabrication Castelle Office Direct OfficeDirect Storage Server
- instructions d'utilisation, de réglage et d’entretien de l'équipement Castelle Office Direct OfficeDirect Storage Server
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Castelle Office Direct OfficeDirect Storage Server ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Castelle Office Direct OfficeDirect Storage Server et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Castelle en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Castelle Office Direct OfficeDirect Storage Server, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Castelle Office Direct OfficeDirect Storage Server, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Castelle Office Direct OfficeDirect Storage Server. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User ’ s Guide Pl ug-& -for get Net work S tor age Solu ti on[...]

  • Page 2

    III Copy right  2000 Castelle. All rights reserved. Of ficeDirect Storage Server User ’ s Guide 61-1202 -001 rev A. Castelle is a reg istered trademar k of Cas telle. Microsof t, W in dows, an d Outlook are regis tered trademarks of Micros oft, Inc.W indows 95/98/ 2000 and NT are regis tered trademarks of Micr osoft, Inc. Macinto sh is a regis[...]

  • Page 3

    IV FCC Statement: This device comp lies with the limits for a Class A digital device, pu rsuant to Part 15 of the FCC Rules . Operation is subject to the followin g two conditions: • This device may not caus e harmful inter ference. • This device mu st accept any interfere nce receiv ed, including interference that may cause undesired o peratio[...]

  • Page 4

    Contents About your Storage S erver _____ __________ _______ _____ 1 Storag e Server Featu res _____ ___________ ___________ ______ 2 Package Co ntents ____ ____________ ________ ______ ________ 2 What yo u’ll Need ____ ____________ ________ ______ ________ 3 Conn ections and Co mponents_________ _________ ___________ 3 Installa ti on and Setup _[...]

  • Page 5

    1 Chapter 1 About your Storage Server Castelle’ s OfficeDirect Storag e Server .100 is designed to offer the growing business a s implified, cost-effective way to outfit an existing small LAN with som e of the mor e valuable features of a lar g e enterprise network. Both W i ndow s an d M acin tos h us ers o n yo ur local ar ea ne tw ork w ill no[...]

  • Page 6

    2 S TORAGE S ERVER U SE R ’ S G UIDE S TORAGE S ERVER F EATURES P ACKAGE C ON TENT S The Of ficeDirect Storage Server package contains: • A Storage Server Unit. • Power Adapter • Categor y 5 UTP ne twork cable wit h RJ45 connector s. • CD-ROM containing PDF User Manual and the Storage Server Utility program for W indows 9 5/98 /NT4.0/2000[...]

  • Page 7

    W HAT YOU ’ LL N EED A BOUT YOUR S TOR AGE S ERVER 3 W HAT YOU ’ LL N EED Network • Ethernet Network emp loying 10 BaseT or 100Bas eTX. • TCP/IP ins talled and enabled . Supported Clien t Machines • PC using W indows 95/ 98/NT4.0 or W indows 2000. • Appl e Macintosh w ith AppleShare an d system 7.5 o r later . • Of f iceDirect Messagi[...]

  • Page 8

    4 S TORAGE S ERVER U SE R ’ S G UIDE LEDs There are six status LEDs on the front panel: Front Panel LEDs Reset Butto n (IP/Password) T o rese t, pre ss and hold until you he ar 1 beep , The passwor d will be cleared , and its IP Address se t to th e default value of 192.16 8.0.2, with a Netw ork Mask of 25 5. 25 5.255.0 Uplink But ton When c onne[...]

  • Page 9

    C ONNECTIONS AND C OMPONENTS A BOUT YOUR S TOR AGE S ERVER 5 Buzz er The buzzer pr ovides valuable feedback on the state of you r Storage Server . • 1 Beep when res et button or power switc h is p ressed. • 2 Beeps - repeated ev ery 5 seconds for 1 minute - when Storage Server , acting as a DHCP client, receives no DHCP Server r espon se to a D[...]

  • Page 10

    7 Chapter 2 Installation and Setup R EQ UIREM ENTS Y ou’l l need a 10 / 100 B ase T Ethe rne t netw ork wit h TCP/I P installed and enab led. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 s ocket to connect the Stor age Server to your hu b. The Storage Server will auto-configure for 10 BaseT or 100B aseTX, and full or half duplex. C[...]

  • Page 11

    8 S TORAGE S ERVER U SE R ’ S G UIDE be ON. Then, duri ng the boot p rocess, the Ready , Alert and Disk Full LEDs will be ON. Once the boot pr ocess is finished, the Rea dy LED sh ou ld be ON an d th e Alert LED should be OFF . If the A lert LED s tays ON, there is a h ardware problem. Repeated beeps also indicate a failure to boot correctly . N [...]

  • Page 12

    S TORAG E S E RVER S ETUP U SING W INDOWS I NSTALLATI ON AN D S ETU P 9 2. T he Sto rage Server Setup Utility screen displays a lis t of all Storage Servers on the l eft; the s elected Storage Server ’ s informa tion is displayed on the righ t. (If no Storage Se rvers are listed, see T r oublesh ooting .) 3. Confirm that th e desired Storage Serv[...]

  • Page 13

    10 S TORAGE S ERVER U SE R ’ S G UIDE TCP/IP Tim e Z o n e Select yo ur time zo ne from the list. Date/Time En ter the loc al date (mm/ dd/yyyy fo rmat) and time. Obtain an IP Address automatically (DHCP Client) If yo u ha ve a DHCP or Bo ot P serve r on your L AN, you c an enable this settin g. Th e Storage Server will then obtain its IP Ad dres[...]

  • Page 14

    S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 11 Microsoft Networking Apple Networking 6. Click "OK" to save an d exit. The Storage Server is now operational, with the followin g limitations. • All W indow s users will be given " Gu est " access rights. This allows Printer usage, an d access to the publ[...]

  • Page 15

    12 S TORAGE S ERVER U SE R ’ S G UIDE compatible with the followin g brows e rs: • Netscape Navigato r 4.04/4.08 / 4.5 • Internet Explorer 4. 0/5.0 Conn ecting to the Sto rage Se rver Confir m that your system has a compatible IP Addres s and Network Mask (Subnet Mask). The Storage Ser v er's defa ult values are 192 .168.0.2 for the IP A[...]

  • Page 16

    S TORAG E S E RVER S ETUP U SING M ACINTO SH I NSTALLATION AND S ETUP 13 Main Menu 4. Select Network and configure each t ab, u sing the online help as neces s ary . 5. Macintosh users can now access the Storage S erver , provid ed they use the Gues t button on the Netw ork logi n, or login as admin . •A guest user has access to the public share.[...]

  • Page 17

    14 S TORAGE S ERVER U SE R ’ S G UIDE Sys tem Con figurati on>Prin ter Port S TORAGE S ERVER S ETUP WITH O FFI CE D IRECT M ESSAGING S ER VER .100 The Of ficeDirect Messaging Server .100, an in t egrated email and fax s erver a pplia nce for Microso ft Ou tlook, is a compani on pr oduct to the Of ficeDirect Storage Server .100. The Of ficeDire[...]

  • Page 18

    15 Chapter 3 Administration O VERVIEW The Storage Ser v er administrator controls Storag e Server usage by creating and managing access -defined Users , Groups, and Shares. N OTE : AppleShare do es not support “Read- only “ access; access is always “Read-W rite.” Users Each user i s identified by thei r User Nam e and Pa ssword . The Admini[...]

  • Page 19

    16 S TORAGE S ERVER U SE R ’ S G UIDE Rememb er: • A Share can be accessed by only 1 Group, but a Grou p can access many Shares. •T h e admi n us er , and all users in the ad mini strator g rou p, have Read/W rite access to all shares and f olders. •T h e guest u s er has Re ad/Wr it e access to the public share. Change this, and gr ant acc[...]

  • Page 20

    C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 17 4. T his JavaS cript Support window may appear for a few moments bef ore th e Stora ge Server Setup screen is lau nched, and may either b e closed or allowed to s t ay open. JavaS cript Supp ort 5. T he Storage Server Setup screen, your administrative portal, allows you to select th e Storag[...]

  • Page 21

    18 S TORAGE S ERVER U SE R ’ S G UIDE Other Users 1. Start your w eb br owser . In the Addr es s box, en ter: HTTP://ip_address , where ip_address is the Storage Server ’ s IP Address (e.g. HTTP://192.168.0.2) . 2. When prom pted for the password, enter admin for the User Name . By default, there is no password for the admin user , but if you h[...]

  • Page 22

    C ONNECTING TO THE S TO RAGE S ERVER A DM INISTR ATION 19 • Micr osoft - Con figure Microsof t networking; set W orkgroup Name, Code Page (a lph abe t) an d WINS (W indows Internet Naming System). Syst em • General - Set the Storage Server name, date and time. • E -M ail - Configure t he Storage Ser v er to send E- Mail messages when there is[...]

  • Page 23

    20 S TORAGE S ERVER U SE R ’ S G UIDE Groups • V iew the current Groups, mod ify their access to Shares, and add or delete Users fro m any Group. • Create new G roups, or d elete existing Groups. Shar es • Create, delete and m odify Shares. A "Share" is a folder (directory) which Us ers can access. • Access rights are set by Gro[...]

  • Page 24

    M ANA GIN G S HARES , G RO UP S , AND U SERS A DM INISTR ATION 21 Spec ial Share s, Groups & Use rs The Storage Server has pre-d efined shares, group s and users that may n ot b e del et e d, al t ho ugh li mi ted m odif ica ti on s ma y be m ade . Shar es & F olders Groups User s HDD1 (Share n ame matches Drive Name) • Each di sk d rive [...]

  • Page 25

    22 S TORAGE S ERVER U SE R ’ S G UIDE Nest ed Sh ares The Storage Serv er allows a fo lder insid e a share to be a share. This allows "nes ting" of shar es to any depth . Remember , though: • In W indo ws' Ne t w o r k Ne i g hborh oo d , all shares are listed on the same level - the "nesting" is com pletel y invisible.[...]

  • Page 26

    C OMM ON A DM INISTR ATIVE T ASKS A DM INISTR ATION 23 C OMMO N A DMINISTRATIVE T ASK S T ask Proced ure Pr otect Server configura tion Assign a password to the Admin u ser . S el ect Users , t hen se lect t he Admi n user , and cl ick Modify . Crea te Users Users menu o ption. Cli ck New User . Edit User Details Users menu opt ion. Se le ct the de[...]

  • Page 27

    24 S TORAGE S ERVER U SE R ’ S G UIDE Backup dat a on the Server Use your ba ckup pro gram to back up any f old er . T o back up all files, users in the Ad ministrator group can backup the HDD1 fold er . Shutdo wn t he Server Use either o f the followi ng metho ds: 1. Press t he rear-m ounted po wer switch ONCE . 2. Use the System >Shut down m[...]

  • Page 28

    25 Chapter 4 Windows Client Setup O VERVIEW The Sto rage Serv er supp orts W i ndow s cli ents running W indow s 95/ 98/2000, W indows NT 4. 0 or 2000 Profess io nal Editio n. This chapter will help you check and configure TCP/IP settings and access to the Stor age Server ’ s storage. TCP/IP S etup 1. Open the Network contro l panel. ( Start Menu[...]

  • Page 29

    26 S TORAGE S ERVER U SE R ’ S G UIDE 2. If a line like t he one high li ghted ( TCP/IP -> Network card ) is not listed, then you need to inst all the TCP/IP by selecting Add> Proto col>Micr osoft> TCP/IP>OK . 3. W ith the TCP/IP entry highlighted , click on the Pr operties button to bring up the TCP/IP Pr operties wind ow . The IP[...]

  • Page 30

    O VERVIEW W INDOWS C LI ENT S ETUP 27 N OTE : If yo u have a router on your LAN, as k your networ k administrato r what values to u s e. If yo u have made any chan ges, restart yo ur PC. Net work Logo n T o use the Storage Server , you must log o n to the Network correctly: 1. Check your W indow l ogon by goi ng to t h e Network con trol pan e l. ([...]

  • Page 31

    28 S TORAGE S ERVER U SE R ’ S G UIDE Server may s till be used, but will be limited to guest access rights. By def ault, guest access allows read/write acces s to the "pub lic" share; the administr at or , however , may customize the gu es t access rights. Changing your S torage Server P assword Once the S torage Server Administr ator [...]

  • Page 32

    U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 29 U SING THE S TORAG E S E RVER ' S S TO RAGE T o use the Storage Server's storag e, you must "Map" a drive letter to each fo lder on the Storage Serv er folder which you wish to access. The "D rive" will then be available to all W indows programs [...]

  • Page 33

    30 S TORAGE S ERVER U SE R ’ S G UIDE 6. This drive will now be available in W indows Explorer , and from the File>Open or File>Save As dial og bo x in a ll W indows applicat ions. Rememb er : When you try to access a f o lder , you may be pro mpted for a pass word, as shown bel ow: Netw ork Resou rce Pass word Dialog Box If yo ur W indows [...]

  • Page 34

    U SING THE S TORAGE S ERVER ' S S TORAGE W INDOWS C LI ENT S ETUP 31 3. D oub l e-c l ick the St orag e Se rv er i con. A pri n ter icon shou ld be sh own. 4. Right -click t he pr i nter i con, and select Install. The Add Printer wizard will start. 5. Select the manufacturer an d printer matchi ng the printer connected to the Storage Server . [...]

  • Page 35

    33 Chapter 5 Macintosh Client Setup R EQ UIREM ENTS • Macinto s h OS V ersion 7 .5 or later , with AppleS hare. • The Administrator must create a valid User Name on the Storage Server for each Mac user . Otherwise, Mac users must always log in as “guest” to the Storag e Server TCP/IP Change s are r equi red only i f y ou pr eviously used a [...]

  • Page 36

    34 S TORAGE S ERVER U SE R ’ S G UIDE 5. I n th e Enter Network Password di alog bo x, enter your name and pass word. These must ma tch the values sto red on the Storage Server , or you will be denied access. If the Storage Server administ rator has not cr eated a us er n ame for you , click the Guest butto n. This will all ow access to the “pu[...]

  • Page 37

    35 Chapter 6 T roubleshooting W INDOWS Problem 1 : The Storage Ser ver Utility doesn 't list any Storage Servers. Recommendation 1: Ch e c k th e foll o win g : 1. The Storage Ser v er is properly inst all ed, LAN connection s are OK, power is ON. 2. If you r LAN has a rout er , confirm that your PC and the Storage Server are on th e s ame net[...]

  • Page 38

    36 S TORAGE S ERVER U SE R ’ S G UIDE 192.1 68 .0.2 54, with a Su bnet Mas k of 25 5.255.255.0. (The Storag e Server' s default IP Address is 1 92.168.0.2, with a Subnet Mask of 255.255.255. 0). Remember that each de vice needs a unique IP Address, and the same Subnet Mask. Problem 2 : Using the St orage Se rver Ut ility , the Storage Server[...]

  • Page 39

    W INDOWS T ROUBLESHOOTING 37 4. If you DO have a rout er , ch eck that your Gateway IP Address is set correctly . Ask your LAN admin i strator for the correct val ue. Problem 4 : When I click on the Stora ge Server icon in Networ k N eighbor- hood, I get prompted for a password. Recommendation 4: This can happen in the following situations : 1. The[...]

  • Page 40

    38 S TORAGE S ERVER U SE R ’ S G UIDE This can happen i f the amo unt of f r ee disk space is not suf ficient to spool (queue) the p rint job. Storage Usage can be check ed using the Stat us> Sto rage screen on the Administrator interface. If t his is the problem, you must delete some print jobs: 1. Usi ng the Administrator interface, select S[...]

  • Page 41

    M ACINTOSH T ROUBLESHOOTING 39 1. On the Storage Server's System>Printer screen , check the Printer Object T ype . If this is not cor rect, the Storage Server's printer will not be listed on the Macintosh. Check th e Printer's User Manual for this data, or contact the printer supplier . 2. On each Mac, check that the Printer Drive[...]