Cisco Systems 4 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Cisco Systems 4. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Cisco Systems 4 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Cisco Systems 4 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Cisco Systems 4, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Cisco Systems 4 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Cisco Systems 4
- nombre de fabricante y año de fabricación del dispositivo Cisco Systems 4
- condiciones de uso, configuración y mantenimiento del dispositivo Cisco Systems 4
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Cisco Systems 4 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Cisco Systems 4 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Cisco Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Cisco Systems 4, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Cisco Systems 4, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Cisco Systems 4. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

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    Corporate Headquarters: © 20 06 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0 Revised Mar ch 31, 2006 This document pro vides instructions for inte grating the phone system with Cisco Unity. Integration Tasks Before d[...]

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    2 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Requirements Task List to Make Changes to an Integration Use the following task list to make chang es to an integrat ion after it has been cr eated. 1. Start the Ci sco Un ity T eleph ony Integration Man age[...]

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    3 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Integrat ion Description • The phone system ready fo r the inte gration as described in the installation guide for the phone system. Cisco Unity Server • The applicable v oice cards, installed. For det[...]

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    4 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Integration Description Configuration for 25 to 48 Ports A vaya Def inity/PBXLink integrations wi th 25 to 48 ports can use one of the foll ow ing conf igurations (others are possible): • (Recommended) A s[...]

  • Página 5

    5 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Integrat ion Description Figur e 2 Ser ial Connections Between Multiple PBXLink Bo xes and Cisco Unity Integration Functionality The A vaya Def inity/PBXLink inte gration with Cisco Unity provides the foll[...]

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    6 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Planning How the Voice Messaging Ports W ill Be Used by Cisco Unity Planning How the Voice Messaging Ports Will Be Used by Cisco Unity Before programming the phon e system, y ou n eed t o pl an ho w the voic[...]

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    7 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Planning How the Voice Messaging Po rts Will Be Used by Cisco Unity • The number of calls Cisco Unity w ill an swer when call traff ic is at its peak. • The expected length of each message that callers[...]

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    8 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System Programming the Avaya Definity/PBXLink Phone System If you use programmi ng options ot her than those supplied in the follo wing procedure, the performance[...]

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    9 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phon e Syste m Step 2 Use the Add Station <extension number> command (for e xample, Add Station 2999 ) to assign an extension n umber for each digital lin e to [...]

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    10 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System Step 3 Set the applicable feature b utton assignments depe nding on the number of PBXLink digital ports and whether load balancing is used. If there is a [...]

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    11 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phon e Syste m If there are three PBXLink digital ports and load balancing is used, set the feature b utton assignments as sho wn in Ta b l e 8 , Ta b l e 9 , and Ta[...]

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    12 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System If the phone syst em has 1 to 8 v o ice messaging ports or if it does not ha ve vectoring capabili ty , do the procedure “ T o Set U p Coverage Paths fo[...]

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    13 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phon e Syste m For a system with two PBXLink dig ital ports, use the foll o wing exampl e, which bridges e very second extensio n to Port A and the r emaining ext en[...]

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    14 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System For a system with three PBXLink digital ports, u se the follo wing example, which bridges e very third extension t o Port A, another thi rd of the ex tens[...]

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    15 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phon e Syste m 05 route to number 2 004 if uncondition ally 06 route to number 2 005 if uncondition ally 07 route to number 2 006 if uncondition ally 08 route to num[...]

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    16 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Programming the Avaya Definity/PBXLink Phone System After programming the phone system, it i s necessary to set up the direct lines for u sers on the phone system. To Set Up User Phones Step 1 Use the Chang[...]

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    17 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Setting Up the PBXLink Box When setting up the PBXLink bo x, you can access the conf iguration menus through the display p anel and bu ttons on the PBXLink b ox. For details, re[...]

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    18 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box Step 18 Click Send . Step 19 When the fir mware upgrad e is complete, e xit HyperT erminal. Step 20 Repeat Step 5 through Step 19 for all remaining PBXLink box es. Step 21 Connect[...]

  • Página 19

    19 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Step 17 On the PBX Option s menu, press the Up o r Do wn arro w to select Conf igure P ort A and press OK . Step 18 On the Configure Port A me nu, press the Le ft or Right a rro[...]

  • Página 20

    20 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box Step 8 After all the odd-numbered v oice messaging ports are set, press Cance l . Step 9 On the Port A L TNs menu, press Cancel . Step 10 On the SMDI Optio ns menu, press the Up o[...]

  • Página 21

    21 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box To Set Up the Port LTNs for Two PBXLink Dig ital Ports on Two PBXLink Boxes Step 1 On the f irst PBXLink box, conf irm that the PBXLink Integr ation option is set t o Stopped b [...]

  • Página 22

    22 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box Step 16 On the Port A L TNs menu, press th e Up or Do wn arro w to select Mode of Operation and press OK . Step 17 On the Mode of Operation menu, press the Right or Left arro w to[...]

  • Página 23

    23 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Step 7 In the Setup Random L T Ns field, enter the v oice messaging port v alues (not the e xtension) for the f irst set of vo ice messaging port as sho wn in the follo wing tab[...]

  • Página 24

    24 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box Step 20 After all of the vo ice messaging ports in the second set are set, press Cancel . Step 21 On the Port A L TNs menu, press Cancel . Step 22 On the SMDI Optio ns menu, press[...]

  • Página 25

    25 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Step 4 On the Port A L TNs menu, press th e Up or Do wn arro w to select Mode of Operation and press OK . Step 5 On the Mode of Operation menu, press the Right or Left arro w to[...]

  • Página 26

    26 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box b. On the Conf iguration menu, press the Up or Do wn arrow to select Integration . c. Confir m that the Inte gration op tion is set to Stopped. If the Inte gration op tion is set [...]

  • Página 27

    27 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Setting Up the PBXLink Box Step 2 On the Conf iguration menu, press the Up or Do wn arrow to select SMDI Opt ions and press OK . Step 3 On the SMDI Optio ns menu, press the Up or Do wn arro w to select Po[...]

  • Página 28

    28 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Setting Up the PBXLink Box Step 20 After all of the vo ice messaging ports in the second set are set, press Cancel . Step 21 On the Port A L TNs menu, press Cancel . Step 22 On the SMDI Optio ns menu, press[...]

  • Página 29

    29 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Creating a New Integration w ith th e Avaya Definity/PBXLink Phone System Step 34 On the SMDI Optio ns menu, press Cancel . Step 35 On the Conf iguration menu, press the Up or Do wn arrow to select Integr[...]

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    30 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Creating a New Integratio n with the Avaya Definity/PBXLink Phone System Step 10 On the Select Serial Inte gration Packet Setti ngs page, enter the foll owi ng settings, then cl ick Next . Step 11 On the Se[...]

  • Página 31

    31 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Creating a New Integration w ith th e Avaya Definity/PBXLink Phone System Step 15 (Cisco Unity 4.2 and later only) On the Reassign Call Handl ers page, any call hand lers whose pho ne system integ ration [...]

  • Página 32

    32 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Creating a New Integratio n with the Avaya Definity/PBXLink Phone System For best perfo rmance, use the first v oice messaging ports f or incoming calls and the last ports to di al out. This helps minimize [...]

  • Página 33

    33 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Testing the Inte gration If your phone system u ses MWI extens ion numbers that be gin with zero (for e xample, 0123 or 09876), do the follo wing procedure. To Enable MWI Extensions That Begin with Zero S[...]

  • Página 34

    34 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Testing the Integration c. Select New Exchange Subscriber . d. On the Add Subscriber page, enter the applicable in formation. e. Click Add . If your message store is IBM Lotus Domin o, do the follo wing: a.[...]

  • Página 35

    35 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Testing the Inte gration To Test an External Call with Release Transfer Step 1 From Phone 2, enter the access c ode necessary to get an outside line, then enter t he number outside callers use to dial dir[...]

  • Página 36

    36 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Testing the Integration To Set Up Supervised Transfer on Cisco Unity Step 1 In the Cisco Unity Administrator, go to the Subscribers > Subscribers > Call T ransfer page. If the name of th e test subscr[...]

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    37 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Integrating a Secondary Se rve r for Cisco Unity Failover Integrating a Secondary Server for Cisco Unity Failover The Cisco Unity failov er feature enab les a secondary server to provide voice messaging s[...]

  • Página 38

    38 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Integrating a Seconda ry Serv er for Cisco Unity Failover Figure 3 Con nections Between the P h one Syst em and Cisco Unity Servers The primary and secondary servers act in the follo wing manner: • When t[...]

  • Página 39

    39 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Int egration Guide for Cisco Unity 4.0 Integrating a Secondary Se rve r for Cisco Unity Failover Step 8 At the prompt to restart th e C isco Unity services , click Ye s . Note When restarting the Cisco Unity se rvices, use the UTIM prompt inst[...]

  • Página 40

    40 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Avaya Definity Gx/PBXLink Integration Guide f or Cisco Unity 4.0 Changing the Settings fo r an Existing Integration Step 24 If you are using Cisco Unity version 4.0(4) or later and hav e not upgraded from an earlier version, skip the remaini ng steps. Otherwise, on the W[...]

  • Página 41

    41 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Using Alternate Exte nsions a nd MWIs Deleting an Existing Integration Step 8 If prompted, restart th e Cisco Unity services. Deleting an Existing Integration If you want t o delete an exist ing inte gration (for e xample, you hav e replaced the phone sy stem[...]

  • Página 42

    42 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Altern ate E xtensions and MWIs Alternate Extensions • Offer easy message access on direct calls from a ce ll phone, home phone, or phone at an alternate work site (assu ming that the phone number i s pass ed along to Cisco Unity from these other p hone[...]

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    43 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Using Alternate Exte nsions a nd MWIs Alternate MWIs To Add Administrator-Defined Alternate Extensions Step 1 In the Cisco Unity Administrator, go to an y Subscribers > Alternate Extensions page. Step 2 In the Administrator -Defined Alternate Extensio ns t[...]

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    44 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Using Altern ate E xtensions and MWIs Alternate MWIs Setting Up Alternate MWIs Cisco U nity ca n activate alternate M WIs. N ote tha t depending on the phones and phone systems, some additional phone system pr ogramming may be necessary . Refer to the installat[...]

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    45 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Documentati on and Technica l Assistance Conventions Appendix: Documentation and Technical Assistance Conventions The A vaya Def inity Gx/PBXLink In te gration Guide for Ci sco Unity 4.0 uses the follo wing con ventions. The A vaya Def inity Gx/PBXLink In te [...]

  • Página 46

    46 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documen ta tion and Technical Assistance Obtaining Documentation Caution Means re a d e r b e c a re f u l . In this situation, you might do something that could result in equip ment damage or loss of dat a. For descripti ons and URLs of Cisco Unity documentati[...]

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    47 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Documentati on and Technica l Assistance Documentation Feedback Nonregistered Cis co.com users c an order tec hnical docu mentatio n from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by callin g 1 866 463-3487 in the United States and Can ada, or else where by c[...]

  • Página 48

    48 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documen ta tion and Technical Assistance Obtaining Technica l Assistance • For N onemer gencies — psirt@cisco.com In an emer gency , you can also reach PSIR T by telephone: • 1 877 228-7302 • 1 408 525-6532 Ti p W e encourage you to use Pretty Good Pri [...]

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    49 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Documentati on and Technica l Assistance Obtaining Technical Assistance output. Search results sho w an illustration of your product with the serial n umber label location highlighted. Locate the serial numb er label on your pr oduct and record the informat i[...]

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    50 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documen ta tion and Technical Assistance Obtaining Additional Publ ications and Information Obtaining Additional Publications and Information Information about Cisco products, techno lo gies, and netw or k solutions is a v ailable from v arious online and print[...]

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    51 Avaya Definity Gx/PBXLink Integr ation Guid e for Cisco U nity 4.0 OL-3105-15 Appendix: Documentati on and Technica l Assistance Obtaining Additional Public ations and Information • W orld-class networking training is av ailable from Cisco. Y ou can view curren t of ferings at this URL: http://www .cisco.com/en/US/ learning/inde x.html Any Int[...]

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    52 Avaya Definity Gx/PBXLink Integr ation Guide for Cisco Unity 4.0 OL-3105-15 Appendix: Documen ta tion and Technical Assistance Obtaining Additional Publ ications and Information[...]