Black Box Wizard IP Plus ServSwitchTM manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Black Box Wizard IP Plus ServSwitchTM. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Black Box Wizard IP Plus ServSwitchTM o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Black Box Wizard IP Plus ServSwitchTM se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Black Box Wizard IP Plus ServSwitchTM, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Black Box Wizard IP Plus ServSwitchTM debe contener:
- información acerca de las especificaciones técnicas del dispositivo Black Box Wizard IP Plus ServSwitchTM
- nombre de fabricante y año de fabricación del dispositivo Black Box Wizard IP Plus ServSwitchTM
- condiciones de uso, configuración y mantenimiento del dispositivo Black Box Wizard IP Plus ServSwitchTM
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Black Box Wizard IP Plus ServSwitchTM no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Black Box Wizard IP Plus ServSwitchTM y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Black Box en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Black Box Wizard IP Plus ServSwitchTM, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Black Box Wizard IP Plus ServSwitchTM, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Black Box Wizard IP Plus ServSwitchTM. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    L O C RE M V N C 10 0 L N K PW R BLACK BOX BLACK BOX 7 2 4 - 7 4 6 - 5 5 0 0 ® ® ® Ser vSwitch ™ W izard IP Plus USER GUIDE   ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-07[...]

  • Página 2

              1 ® Contents Intr oduction Wizard IP Plus features - front and rear ..................................... 4 What’ s in the box........................................[...]

  • Página 3

              2 ® If you need to enter a port number ................................ 37 Viewer encryption settings .............................................. 38 Supported web br[...]

  • Página 4

              3 ® KVM switch OR IP network/ Internet Power switch Modem or ISDN Modem or ISDN LO C REM VN C 100 LNK PW R BLACK BOX BLACK BOX 72 4-7 46- 550 0 ® ® ® I ntroduction T[...]

  • Página 5

              4 ® Wizar d IP Plus featur es - front and r ear Considering its capabilities, the Wizard IP Plus is supplied within a remarkably compact casing. Measuring just 198mm x [...]

  • Página 6

              5 ® What y ou may additionally need Slave power switches for connection to Wizard IP Plus or master power switch (part number: Contact Black Box technical support) Mast[...]

  • Página 7

              6 ® I nstallation M ounting Wizard IP Plus offers three main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets • Op[...]

  • Página 8

              7 ® Connections Installation of the Wizard IP Plus involves a number of basic connections to some or all of the following items: • Host computer links: (Keyboar d and[...]

  • Página 9

              8 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Host computer l[...]

  • Página 10

              9 ® Host computer links: A udio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also to the [...]

  • Página 11

              10 ® Local console connections: Keyboar d and mouse The Wizard IP Plus supports both PS/2-style and USB-style keyboard and mouse connections. T o connect a local keyboa[...]

  • Página 12

              11 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Local console [...]

  • Página 13

              12 ® Local console connections: Audio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also t[...]

  • Página 14

              13 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Modem/ISDN por[...]

  • Página 15

              14 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M POWER CONT R OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON P ower control[...]

  • Página 16

              15 ® Configuration Initial configuration The initial configuration occurs as two distinct parts: Part 1 – Local configuration This part of the configuration take[...]

  • Página 17

              16 ® T o perform the initial local configuration 3 If necessary , edit the Modem config screen. W iz a rd I P Pl us U ni t Co nf ig H ot K e ys Ct rl +A lt S cr e en [...]

  • Página 18

              17 ® Once the username and password have been accepted, the screen should now show the h ost co mpute r scr een (or , if n one i s con necte d, a b lank image ). 6 T o [...]

  • Página 19

              18 ® Hot plugging and mouse r estoration It is strongly r ecommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. However [...]

  • Página 20

              19 ® Resetting the configuration The Wizard IP Plus asks for an unknown admin passwor d This may occur if the Wizard IP Plus has been previously configured. If the ex[...]

  • Página 21

              20 ® P ar t 2 – Remote configuration The second part of the configuration requir es you to log into the W izard IP Plus from a system via either a network connectio[...]

  • Página 22

              21 ® N etworking issues Thanks to its robust security the Wizard IP Plus offers you gr eat flexibility in how it integrates into an existing network structure. The Wiz[...]

  • Página 23

              22 ® Addressing When the Wizard IP Plus is situated within the local network, you will need to give it an appropriate local IP addr ess and IP network mask. This is ach[...]

  • Página 24

              23 ® Placing Wizar d IP Plus alongside the firewall Wizard IP Plus is built from the ground-up to be secur e. It employs a sophisticated 128bit public/private key syst[...]

  • Página 25

              24 ® P ower switching configuration Power switch configuration comprises two main steps: • Configur e the COM2 serial port to the same speed as used by the power s[...]

  • Página 26

              25 ® The KVMADMIN utility Particularly useful for complex Wizard IP Plus configurations and the control of remote installations, KVMADMIN is a powerful administration [...]

  • Página 27

              26 ® W iz a rd I P Pl us M ai nt en an ce R es e t Co nf ig ur at io n r et u rn t o no rm al o pe ra ti on . C on f ig ur e Ne tw or k P ut o p ti on s wi tc h 1 up t [...]

  • Página 28

              27 ® Operation Connecting to the Wizard IP Plus The Wizard IP Plus offers you three ways to connect: • Local connection, • Remote connection by network link, • Re[...]

  • Página 29

              28 ® Remote connections From a r emote system, you connect to the W izard IP Plus using a viewer and a link. There ar e two types of viewer and two types of link, which[...]

  • Página 30

              29 ® Remote connection by VNC viewer The VNC viewer is a compact application that runs on your remote system and allows you to view and use the Wizard IP Plus and its h[...]

  • Página 31

              30 ® U sing the viewer window The viewer window gives you the ability to view and control the Wizard IP Plus and its host computer(s). Its operation is almost identical[...]

  • Página 32

              31 ® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close[...]

  • Página 33

              32 ® Access mode - shared/priv ate Up to five users can be simultaneously logged-on (four remote users plus one local user) and during normal operation, all are able t[...]

  • Página 34

              33 ® Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even afte[...]

  • Página 35

              34 ® Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to th[...]

  • Página 36

              35 ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Note: Calibration is not required fo[...]

  • Página 37

              36 ® Virtual Media The Virtual Media feature allows you to remotely make files available to any host computer that is linked to the Wizard IP Plus. Single files or co[...]

  • Página 38

              37 ® If y ou need to enter a port number Usually , when you make a network connection to the Wizard IP Plus (either using the VNC viewer or a Web br owser) you simply e[...]

  • Página 39

              38 ® Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) of fer four encryption options. The resulting actions of certain opt[...]

  • Página 40

              39 ® F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T roubleshooting - see right[...]

  • Página 41

              40 ® Appendix 1 - Local configuration menus This section covers the control menus that ar e available when you are using the locally connected keyboard, video monitor [...]

  • Página 42

              41 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. W iz a rd I P Pl u s Un i t Co nf ig H[...]

  • Página 43

              42 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. W iz a rd I P Pl us N et[...]

  • Página 44

              43 ® Modem configuration This page allows you to configure the COM1 serial port located at the rear of the Wizard IP Plus. W iz a rd I P Pl u s Mo d em C on fi g A TZ[...]

  • Página 45

              44 ® Reset configuration This option allows you to completely reset the Wizard IP Plus. W iz a rd I P Pl u s Re s et C on fi g D O YO U W IS H TO C O NT I NU E? C an c[...]

  • Página 46

              45 ® Clear IP access control This option removes all entries fr om the IP access control feature within the Wizard IP Plus. What is IP access control? The IP access con[...]

  • Página 47

              46 ® Colour/Encoding Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and apply the most suitable encoding method. T[...]

  • Página 48

              47 ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-onl[...]

  • Página 49

              48 ® Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scroll horizontally and/or vertically to view all parts of[...]

  • Página 50

              49 ® Identities This feature helps your VNC viewer to confirm that a revisited Wizard IP Plus is genuine and not another device masquerading as an Wizard IP Plus. The [...]

  • Página 51

              50 ® Appendix 3 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window [...]

  • Página 52

              51 ® There ar e four options pages: Encoding and colour lev el Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and [...]

  • Página 53

              52 ® Appendix 5 - R emote configuration menus This section covers the configuration menus that are available to r emote admin users using either the VNC viewer or the[...]

  • Página 54

              53 ® U ser accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account w[...]

  • Página 55

              54 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. Many of the settings displayed here ar[...]

  • Página 56

              55 ® Advanced unit configuration Cl ick t his bu tt on to di spl ay ad va nce d o pt ion s tha t d o not n orm all y re qu ir e a lt era tio n. Mouse Latency Allowance[...]

  • Página 57

              56 ® T ime & date configuration This page allows you to configure all aspects r elating to time and date within the Wizard IP Plus unit. Time and Date Use the arr[...]

  • Página 58

              57 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access[...]

  • Página 59

              58 ® Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the list [...]

  • Página 60

              59 ® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear o[...]

  • Página 61

              60 ® Host configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the Wizard IP Plus via [...]

  • Página 62

              61 ® Hotkey sequences and P ort Direct Wizard IP Plus allows you to enter commands suitable for any KVM switch in order to choose fr om up to 128 host systems. These sw[...]

  • Página 63

              62 ® Logging and status This screen pr ovides various details about the user activity on the W izard IP Plus. Note: The log has a maximum capacity of 1000 event lines. [...]

  • Página 64

              63 ® Appendix 6 – Addr esses, masks and por ts IP address, network masks and ports ar e all closely linked in the quest for one device to find another across dispara[...]

  • Página 65

              64 ® N et masks - the binar y explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary [...]

  • Página 66

              65 ® Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations and [...]

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              66 ® LOCREM VNC 100 LNKPWR BLACK BOX BLACKBOX 724- 746-5 500 ® ® ® Internet W eb server P orts If you accept the analogy of IP addresses being rather like telephone [...]

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              67 ® Appendix 7 – C able and connector specifications Wizar d IP Plus to power switch cable P ower switch to po wer switch daisy chain cable 9pin D-type female 4pin [...]

  • Página 69

              68 ® Appendix 8 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost a[...]

  • Página 70

              69 ® Appendix 9 – S upported video modes The following video modes are supported and can be automatically configur ed by the Wizard IP Plus. If a recognised video mo[...]

  • Página 71

              70 ® Safety infor mation • For use in dry , oil free indoor environments only . • W arning - live parts contained within power adapter . • No user serviceable par[...]

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              71 ® End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTWARE”) FOR USE WITH THE WIZ[...]

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              72 ® Radio F requency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard IP unit in order to maintain compliance with radio fr equenc[...]

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              73 ® FCC r equir ements for telephone-line equipment 1 The Federal Communications Commission (FCC) has established rules which permit this device to be directly connect[...]

  • Página 75

              74 ® N ormas Oficiales M exicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser leída[...]

  • Página 76

              75 ® www .ctxd.com Documentation by: © 2006 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, P A 15055-1018, Un[...]

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              76 ® HT I ndex A Access control configuration 58 mask calculation 65 Access mode shared & private 32 Account creation for users 53 Address explanation 63 Addressin[...]

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              77 ® M MAC address 42,56,57 Mask explanation 63 for IP access control 65 Menus local 40 remote 52 Menu bar viewer window 30 Menu key changing 47 Modem connecting 13 dia[...]

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              78 ® BlackBox subsidiary contact details Country Web Site/Email Phone Fax United States www .blackbox.com 724-746-5500 724-746-0746 Austria www .black-box.at +43 1 256 [...]