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Black Box Wizard IP Plus ServSwitchTM manual

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Table of contents for the manual

  • Page 1

    L O C RE M V N C 10 0 L N K PW R BLACK BOX BLACK BOX 7 2 4 - 7 4 6 - 5 5 0 0 ® ® ® Ser vSwitch ™ W izard IP Plus USER GUIDE   ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-07[...]

  • Page 2

              1 ® Contents Intr oduction Wizard IP Plus features - front and rear ..................................... 4 What’ s in the box........................................[...]

  • Page 3

              2 ® If you need to enter a port number ................................ 37 Viewer encryption settings .............................................. 38 Supported web br[...]

  • Page 4

              3 ® KVM switch OR IP network/ Internet Power switch Modem or ISDN Modem or ISDN LO C REM VN C 100 LNK PW R BLACK BOX BLACK BOX 72 4-7 46- 550 0 ® ® ® I ntroduction T[...]

  • Page 5

              4 ® Wizar d IP Plus featur es - front and r ear Considering its capabilities, the Wizard IP Plus is supplied within a remarkably compact casing. Measuring just 198mm x [...]

  • Page 6

              5 ® What y ou may additionally need Slave power switches for connection to Wizard IP Plus or master power switch (part number: Contact Black Box technical support) Mast[...]

  • Page 7

              6 ® I nstallation M ounting Wizard IP Plus offers three main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets • Op[...]

  • Page 8

              7 ® Connections Installation of the Wizard IP Plus involves a number of basic connections to some or all of the following items: • Host computer links: (Keyboar d and[...]

  • Page 9

              8 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Host computer l[...]

  • Page 10

              9 ® Host computer links: A udio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also to the [...]

  • Page 11

              10 ® Local console connections: Keyboar d and mouse The Wizard IP Plus supports both PS/2-style and USB-style keyboard and mouse connections. T o connect a local keyboa[...]

  • Page 12

              11 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Local console [...]

  • Page 13

              12 ® Local console connections: Audio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also t[...]

  • Page 14

              13 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M PO WER CONTR OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Modem/ISDN por[...]

  • Page 15

              14 ® 5V 2A A M O D E M DV I DV I V G A VG A K / M K/M V M POWER CONT R OL IN D O O R U S E O N L Y B 1 2 C F G COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON P ower control[...]

  • Page 16

              15 ® Configuration Initial configuration The initial configuration occurs as two distinct parts: Part 1 – Local configuration This part of the configuration take[...]

  • Page 17

              16 ® T o perform the initial local configuration 3 If necessary , edit the Modem config screen. W iz a rd I P Pl us U ni t Co nf ig H ot K e ys Ct rl +A lt S cr e en [...]

  • Page 18

              17 ® Once the username and password have been accepted, the screen should now show the h ost co mpute r scr een (or , if n one i s con necte d, a b lank image ). 6 T o [...]

  • Page 19

              18 ® Hot plugging and mouse r estoration It is strongly r ecommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. However [...]

  • Page 20

              19 ® Resetting the configuration The Wizard IP Plus asks for an unknown admin passwor d This may occur if the Wizard IP Plus has been previously configured. If the ex[...]

  • Page 21

              20 ® P ar t 2 – Remote configuration The second part of the configuration requir es you to log into the W izard IP Plus from a system via either a network connectio[...]

  • Page 22

              21 ® N etworking issues Thanks to its robust security the Wizard IP Plus offers you gr eat flexibility in how it integrates into an existing network structure. The Wiz[...]

  • Page 23

              22 ® Addressing When the Wizard IP Plus is situated within the local network, you will need to give it an appropriate local IP addr ess and IP network mask. This is ach[...]

  • Page 24

              23 ® Placing Wizar d IP Plus alongside the firewall Wizard IP Plus is built from the ground-up to be secur e. It employs a sophisticated 128bit public/private key syst[...]

  • Page 25

              24 ® P ower switching configuration Power switch configuration comprises two main steps: • Configur e the COM2 serial port to the same speed as used by the power s[...]

  • Page 26

              25 ® The KVMADMIN utility Particularly useful for complex Wizard IP Plus configurations and the control of remote installations, KVMADMIN is a powerful administration [...]

  • Page 27

              26 ® W iz a rd I P Pl us M ai nt en an ce R es e t Co nf ig ur at io n r et u rn t o no rm al o pe ra ti on . C on f ig ur e Ne tw or k P ut o p ti on s wi tc h 1 up t [...]

  • Page 28

              27 ® Operation Connecting to the Wizard IP Plus The Wizard IP Plus offers you three ways to connect: • Local connection, • Remote connection by network link, • Re[...]

  • Page 29

              28 ® Remote connections From a r emote system, you connect to the W izard IP Plus using a viewer and a link. There ar e two types of viewer and two types of link, which[...]

  • Page 30

              29 ® Remote connection by VNC viewer The VNC viewer is a compact application that runs on your remote system and allows you to view and use the Wizard IP Plus and its h[...]

  • Page 31

              30 ® U sing the viewer window The viewer window gives you the ability to view and control the Wizard IP Plus and its host computer(s). Its operation is almost identical[...]

  • Page 32

              31 ® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close[...]

  • Page 33

              32 ® Access mode - shared/priv ate Up to five users can be simultaneously logged-on (four remote users plus one local user) and during normal operation, all are able t[...]

  • Page 34

              33 ® Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even afte[...]

  • Page 35

              34 ® Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to th[...]

  • Page 36

              35 ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Note: Calibration is not required fo[...]

  • Page 37

              36 ® Virtual Media The Virtual Media feature allows you to remotely make files available to any host computer that is linked to the Wizard IP Plus. Single files or co[...]

  • Page 38

              37 ® If y ou need to enter a port number Usually , when you make a network connection to the Wizard IP Plus (either using the VNC viewer or a Web br owser) you simply e[...]

  • Page 39

              38 ® Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) of fer four encryption options. The resulting actions of certain opt[...]

  • Page 40

              39 ® F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T roubleshooting - see right[...]

  • Page 41

              40 ® Appendix 1 - Local configuration menus This section covers the control menus that ar e available when you are using the locally connected keyboard, video monitor [...]

  • Page 42

              41 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. W iz a rd I P Pl u s Un i t Co nf ig H[...]

  • Page 43

              42 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. W iz a rd I P Pl us N et[...]

  • Page 44

              43 ® Modem configuration This page allows you to configure the COM1 serial port located at the rear of the Wizard IP Plus. W iz a rd I P Pl u s Mo d em C on fi g A TZ[...]

  • Page 45

              44 ® Reset configuration This option allows you to completely reset the Wizard IP Plus. W iz a rd I P Pl u s Re s et C on fi g D O YO U W IS H TO C O NT I NU E? C an c[...]

  • Page 46

              45 ® Clear IP access control This option removes all entries fr om the IP access control feature within the Wizard IP Plus. What is IP access control? The IP access con[...]

  • Page 47

              46 ® Colour/Encoding Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and apply the most suitable encoding method. T[...]

  • Page 48

              47 ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-onl[...]

  • Page 49

              48 ® Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scroll horizontally and/or vertically to view all parts of[...]

  • Page 50

              49 ® Identities This feature helps your VNC viewer to confirm that a revisited Wizard IP Plus is genuine and not another device masquerading as an Wizard IP Plus. The [...]

  • Page 51

              50 ® Appendix 3 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window [...]

  • Page 52

              51 ® There ar e four options pages: Encoding and colour lev el Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and [...]

  • Page 53

              52 ® Appendix 5 - R emote configuration menus This section covers the configuration menus that are available to r emote admin users using either the VNC viewer or the[...]

  • Page 54

              53 ® U ser accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account w[...]

  • Page 55

              54 ® U nit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. Many of the settings displayed here ar[...]

  • Page 56

              55 ® Advanced unit configuration Cl ick t his bu tt on to di spl ay ad va nce d o pt ion s tha t d o not n orm all y re qu ir e a lt era tio n. Mouse Latency Allowance[...]

  • Page 57

              56 ® T ime & date configuration This page allows you to configure all aspects r elating to time and date within the Wizard IP Plus unit. Time and Date Use the arr[...]

  • Page 58

              57 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access[...]

  • Page 59

              58 ® Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the list [...]

  • Page 60

              59 ® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear o[...]

  • Page 61

              60 ® Host configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the Wizard IP Plus via [...]

  • Page 62

              61 ® Hotkey sequences and P ort Direct Wizard IP Plus allows you to enter commands suitable for any KVM switch in order to choose fr om up to 128 host systems. These sw[...]

  • Page 63

              62 ® Logging and status This screen pr ovides various details about the user activity on the W izard IP Plus. Note: The log has a maximum capacity of 1000 event lines. [...]

  • Page 64

              63 ® Appendix 6 – Addr esses, masks and por ts IP address, network masks and ports ar e all closely linked in the quest for one device to find another across dispara[...]

  • Page 65

              64 ® N et masks - the binar y explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary [...]

  • Page 66

              65 ® Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations and [...]

  • Page 67

              66 ® LOCREM VNC 100 LNKPWR BLACK BOX BLACKBOX 724- 746-5 500 ® ® ® Internet W eb server P orts If you accept the analogy of IP addresses being rather like telephone [...]

  • Page 68

              67 ® Appendix 7 – C able and connector specifications Wizar d IP Plus to power switch cable P ower switch to po wer switch daisy chain cable 9pin D-type female 4pin [...]

  • Page 69

              68 ® Appendix 8 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost a[...]

  • Page 70

              69 ® Appendix 9 – S upported video modes The following video modes are supported and can be automatically configur ed by the Wizard IP Plus. If a recognised video mo[...]

  • Page 71

              70 ® Safety infor mation • For use in dry , oil free indoor environments only . • W arning - live parts contained within power adapter . • No user serviceable par[...]

  • Page 72

              71 ® End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTWARE”) FOR USE WITH THE WIZ[...]

  • Page 73

              72 ® Radio F requency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard IP unit in order to maintain compliance with radio fr equenc[...]

  • Page 74

              73 ® FCC r equir ements for telephone-line equipment 1 The Federal Communications Commission (FCC) has established rules which permit this device to be directly connect[...]

  • Page 75

              74 ® N ormas Oficiales M exicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser leída[...]

  • Page 76

              75 ® www .ctxd.com Documentation by: © 2006 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, P A 15055-1018, Un[...]

  • Page 77

              76 ® HT I ndex A Access control configuration 58 mask calculation 65 Access mode shared & private 32 Account creation for users 53 Address explanation 63 Addressin[...]

  • Page 78

              77 ® M MAC address 42,56,57 Mask explanation 63 for IP access control 65 Menus local 40 remote 52 Menu bar viewer window 30 Menu key changing 47 Modem connecting 13 dia[...]

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              78 ® BlackBox subsidiary contact details Country Web Site/Email Phone Fax United States www .blackbox.com 724-746-5500 724-746-0746 Austria www .black-box.at +43 1 256 [...]