Xerox M15 manual

W orkCentre M15/M15i User Guide 604P132 20[...]

Prepa red by: The Do cument Co mpany Xero x GKLS European Operations Bessem er Road W elwyn Garden City Hertfordsh ire AL7 1HE ENGLAND © 2003 by Xerox Corporat ion. All rights reserv ed. Copyri ght protectio n claimed inc ludes all fo rms and matt ers of copyright ed materia l and inform ation now allo wed by stat utory or ju dicial law or hereina[...]

Xerox WorkCent re M15/M15i User G uide Page i T able of Content s 1 Welcome . ................... .............. .................. ................... ..........1-1 Introduction ................... ............. ................... ................... ............. ............. 1-2 About This Guide ................ ............. .................[...]

Page ii Xerox WorkCentre M15/M15i User Guide Using Characters ... .................... ............. ................... ................... ........... 3-11 4 Copy ............. .................. ................... ................... .............. .....4-1 Copying Procedure ............. .................... ............. ................... .[...]

Xerox WorkCent re M15/M15i User G uide Page iii Reports ............. ............. ................... ............. ................... .................... .... 9-18 ControlCentre 5.0 .......... ................... ............. ................... ............. ........... 9-20 10 Mainte nance .................. .............. .................[...]

Page iv Xerox WorkCentre M15/M15i User Guide[...]

Xerox WorkCent re M15/M15i User Guide Page 1-1 1 W elcome Ø Intr oduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Ø About This Gu ide . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Ø Related Info rmation Sou rces . . . . . . . . . . . . . . . . . 1 -4 Ø Customer Support . . . . . . . . . . . . . . . . . . . . . [...]

Page 1-2 Xerox WorkCentre M15/M15i User Guide Welcom e Introduction Thank you fo r choo sing t he Xerox WorkCentre M15 . The WorkCentre M15 is a digit al dev ice cap able of bein g used for copying, pri nting, faxin g and scan ning. The fe atures and f unctions availa ble on the machi ne depend on the c onfiguration pu rchased. There a re two WorkC[...]

Xerox WorkCent re M15/M15i User G uide Page 1-3 Welc ome About This Guide Througho ut this Guid e some term s are used in terchangeabl y: Ø Paper is synon ymous with med ia. Ø Documen t is synonym ous with origin al. Ø Page is synon ymous with she et. Ø WorkCentre M1 5/M15i is synonym ous with the m achine. The foll owing ta ble offers further [...]

Page 1-4 Xerox WorkCentre M15/M15i User Guide Welcom e Related Information Sources Informati on available f or the WorkCe ntre M15/M15i consists o f: -T h i s User Guide - The Q uick Sta rt Guide - The I nstallati on Sheet[...]

Xerox WorkCent re M15/M15i User G uide Page 1-5 Welc ome Customer Sup port If as sista nce i s re quir ed pl ease c all our expe rts at the Xerox W elcome Cen ter , or conta ct the local re presentat ive. When tel ephoning ple ase quote th e machine s erial numbe r . Use the spa ce below to make a note of the ma chine serial number: # _________ ___[...]

Page 1-6 Xerox WorkCentre M15/M15i User Guide Welcom e Safety Y our Xerox prod uct and sup plies have bee n designed a nd tested to meet strict s afety requirem ents. The se include Safety Agency approval, and c ompliance to establi shed environ mental s tandards . Please rea d the fol lowing instru ctions ca refully befo re operatin g the produ ct[...]

Xerox WorkCent re M15/M15i User G uide Page 1-7 Welc ome Do not use aero sol cleane rs. Follow the i nstructions in this User Guide for prop er cleaning methods . Never use s upp lies o r cle anin g mate ria ls for purp oses oth er th an tho se for whic h th ey were intende d. Keep all su pplies a nd materials out of reach of children. Do not use t[...]

Page 1-8 Xerox WorkCentre M15/M15i User Guide Welcom e Safety Standards EUROPE This XEROX pro duct is cert ified by the f ollowing Agenc y using the Saf ety S tand ards listed. Agency: TUV Rheinlan d S tandard: IEC6 0950 3rd Editi on Amendment s A1, A2, A3, A4 a nd A1 1. USA/CANADA This XEROX pro duct is certifie d by the foll owing Agency using th[...]

Xerox WorkCent re M15/M15i User G uide Page 1-9 Welc ome Regulator y Informa tion The CE m arking appl ied to this p roduct sy mbolizes Xerox Limited Declaration o f Conformity with th e following ap plicable D irectives of the European Union as of th e dates indi cated: January 1, 1995: Council Directive 73 /23/EEC amende d by Coun cil Directiv e [...]

Page 1-10 Xerox WorkCentre M15/M15i User Guide Welcom e W ARNING: In order to allow this equipment to operate in proximi ty to Industrial, Scientific an d Medical (ISM) equi pment, the external radi ation from the ISM equipm ent may have limited or sp ecial mitigation measures taken. W ARNING: Shielded cab les must be used with this equ ipment to m[...]

Xerox WorkCent re M15/M15i User G uide Page 1-1 1 Welc ome The El ectric ity at W ork R egula tion s - UK ONLY The Elec tricity at W ork Regulatio n 1989 came into force in Englan d and W ales on 1 Ap ril 1990. This 19 89 Regulati on places a duty on all employers a nd self-empl oyed persons to ensure th e electric al system i n their pr emises is [...]

Page 1-12 Xerox WorkCentre M15/M15i User Guide Welcom e QUESTION: Is the XEROX equipment in my premises safe? ANSWER: All XEROX equipment su pplied by XER OX Limited an d their auth orized distribu tors conform s to all relev ant safety l egislation and stand ards. Howev er , like all electric al equipme nt, they have to be regular ly serviced and [...]

Xerox WorkCent re M15/M15i User G uide Page 1-13 Welc ome In the ev ent of any de fect being n oted, the XEROX equipment will be swit ched of f and discon nected from the supply until the d efect has been corrected. Y ou will be a dvised of suc h action to enable su ch defect s to be correc ted. PLEASE NOTE: YOU MUST ENSURE THA T YOUR XEROX EQUIPME[...]

Page 1-14 Xerox WorkCentre M15/M15i User Guide Welcom e Regulations - Eu rope Certific ation to 1999/5/EC Radio Equipme n t & Telec ommunications Terminal Equi pment Directive This Xero x product has been se lf-certified by Xe rox for pa n-European sin gle terminal connec tion to the an alogue publi c switche d telephone network (PSTN) in accor[...]

Xerox WorkCent re M15/M15i User G uide Page 1-15 Welc ome Regulations - USA Fax Send Header Requirements The T eleph one Consumer Protection Act of 1991 make s it unlaw ful for any pe rson to use a comput er or other e lectronic devi ce, incl uding F AX machines, to send any m essage unle ss such m essage clearl y contai ns in a margi n at the top [...]

Page 1-16 Xerox WorkCentre M15/M15i User Guide Welcom e The Ri nger Equivalenc e Number (or REN) is used to determine the number of devices that may be co nnected to a telep hone line. Exc essive RENs on a tel ephone line may result in the device s not ri nging in re sponse to an incomi ng call. I n most but not all areas, the sum of R ENs should n[...]

Xerox WorkCent re M15/M15i User G uide Page 1-17 Welc ome Regulations - Ca nada This pro duct meet s the app licable Ind ustry Canad a technical specifica tions. 'The Rin ger Equiva lence Number (REN) is an in dication of t he maximum nu mber of devi ces allow ed to be connected t o a telephone interf ace. The termina tion on an interface may [...]

Page 1-18 Xerox WorkCentre M15/M15i User Guide Welcom e Environment al Compliance Energy Star ® XEROX Cor poration desi gned this pro duct to com ply with the gu idelines of the ENERGY ST AR ® program o f the Environm ental Prote ction Agency . As an ENERGY ST AR ® Partner , XEROX has determined th at this product m eets the EN ERGY ST AR ® gui[...]

Xerox WorkCent re M15/M15i User Guide Page 2-1 2 Getting S t arted Ø Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Ø Making Connections . . . . . . . . . . . . . . . . . . . . . . . 2-4 Ø Inst alling Drum and T oner Cartridges . . . . . . . . . . 2-6 Ø Loadi ng Pa per . . . . . . . . . . . . . . . . . . . . . . . .[...]

Page 2-2 Xerox WorkCentre M15/M15i User Guide Getting Started Unp acking 1 Ø Remove the pla stic film from the LCD . Ø Remov e all tap es and p acking mater ials . Ta p e LCD 2 Ø Pull the Scan Unlock Switch located on the bottom of the scanne r module to u nlock the scanne r . Ø Pull ope n the p aper cassette a nd remove the pack ing material .[...]

Xerox WorkCent re M15/M15i User G uide Page 2-3 Getting Sta rted 3 Ø Ensure th e following compon ents are availa ble: USB Cable AC Power Cord T elephone Line Cord Software User Documentation Starte r Tone r Cartridge Drum Cartridge[...]

Page 2-4 Xerox WorkCentre M15/M15i User Guide Getting Started Making Connect ions Use the fo llowing inst ructions to m ake the neces sary connec tions require d to insta ll the WorkCentre M1 5/M15i . Automatic Document Feeder ( ADF) Telephone Line (M15i Only) 1 Ø Conne ct the Automatic Docum ent Feeder C able to the port shown and f asten the si [...]

Xerox WorkCent re M15/M15i User G uide Page 2-5 Getting Sta rted USB or Parallel Port C able Power l Ensure the scanner is unlocked before connecting the power cord. For details refer to “Unpacking” on page 2-2. 3 USB Cable IEEE1284 (Parallel Port) Cable CAUTION: Shut down the computer be fore connecting the cabl e. Ø Conne ct the USB Cable di[...]

Page 2-6 Xerox WorkCentre M15/M15i User Guide Getting Started Inst alling Drum and T oner Cartr idges 1 Ø Pull the release latc h to open the side co ver . 2 Ø Open th e front co ver . 3 Ø Unp ack the new drum cartridge. Be carefu l not to touch the surface of the drum. Ø Slid e th e drum cart rid ge in to th e slot o n the r ight side of th e [...]

Xerox WorkCent re M15/M15i User G uide Page 2-7 Getting Sta rted l Xero x has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately two tim es th e number of copies. 4 Ø Remove the st arter toner cartridg e from its p ackaging. Ø Gently shake the cart ridge to loosen the toner . Shaki ng t he car tri [...]

Page 2-8 Xerox WorkCentre M15/M15i User Guide Getting Started Loading Paper 1 Ø Pull ope n the p aper cassette. 2 Ø Push dow n on the pre ssure plate until it locks i nto position .[...]

Xerox WorkCent re M15/M15i User G uide Page 2-9 Getting Sta rted 3 Ø Adjust t he rear p aper guide to the requ ired pa per le ngt h. It is pre set to A4 or 8.5 x 1 1" size dependi ng on country . Ø T o load an other size, lift the rear guide out of the curre nt po siti on and into the required p osition. i The paper cassette can hold a maxim[...]

Page 2-10 Xerox WorkCentre M15/M15i User Guide Getting Started 6 Ø Position the side gu ide by squeez ing the leve r and slidin g it toward the stack of paper , until it gently touches the side of th e stack . Do not allow the g uide to press agains t the edge of t he paper tightly . Ø Clos e the paper c asse tte.[...]

Xerox WorkCent re M15/M15i User G uide Page 2-1 1 Getting Sta rted Setting the La nguage (M15 only ) 1 Ø Press [Menu /Exit], the first m enu displ ays. SYSTEM DA T A [PAPE R SIZE...] WorkCentre M15 2 Ø Scroll to ’SEL ECT LANGUAGE’ using t he key . Ø Using the or navig ation keys sel ect the langu age required . Ø Pres s [Ent er]. SELECT LAN[...]

Page 2-12 Xerox WorkCentre M15/M15i User Guide Getting Started Settin g the La nguage and Country (M15i only) 1 Ø Press [Menu/Exi t], the first menu displays. SYSTEM DA T A [PAPE R SIZE...] Wo rkCentre M15 i 2 Ø Scroll to ’ SYSTEM SETUP’ using the key . Press [Enter]. SYSTEM SETUP [RECEIVE MODE...] WorkCentre M15i 3 Ø Scroll to ’SELECT LAN[...]

Xerox WorkCent re M15/M15i User G uide Page 2-13 Getting Sta rted Setting the Local ID and Name (M15i O nly) In some co untries it is requ ired by law to indic ate the fax number on any f ax sent. The System ID con taining the telephone num ber and a name (or company n ame), will b e printed at the to p of each page sen t from the mac hine. Follow [...]

Page 2-14 Xerox WorkCentre M15/M15i User Guide Getting Started l For details on entering characters r efer to “Using Characters” on page 3-11. : If a name ha s already been ent ered it is displayed. Press [Clear/Clear Al l] to delete t he current entr y and enter t he correct name. Editing Numbers or Names T o correct a mistake, mov e the curso[...]

Xerox WorkCent re M15/M15i User G uide Page 2-15 Getting Sta rted Settin g the Da te and Time ( M15i Only ) l The clock format can be set to 12 or 24 hr. R efer to “System Data Settings” on page 9-3 . The curre nt time and d ate are show n on the dis play when the machine is on and ready for faxing. The time and date are printed on a ll faxes s[...]

Page 2-16 Xerox WorkCentre M15/M15i User Guide Getting Started Inst alling Software Inst alling the dri vers and other sof tware will enabl e PC printing. Ensu re the WorkCentre M1 5/ M15i is plugged in and connec ted to the com puter ’s p arallel or U SB port before i nstallin g software f rom the CD. l Windows 95 and Windows NT 4.0 do not suppo[...]

Xerox WorkCent re M15/M15i User Guide Page 3-1 3 Product Overview Ø Overv iew of Fe ature s . . . . . . . . . . . . . . . . . . . . . . 3 -2 Ø Machin e Ov erview . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Ø Contro l Pane l Over view . . . . . . . . . . . . . . . . . . . . . 3-7 Ø Overv iew of M odes . . . . . . . . . . . . . . . . . [...]

Page 3-2 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Ove rview of Fe atu res Scan Once and P rint Many When makin g copies the Work Centre M15/M1 5i only has to sc an a documen t once regardless of the nu mber of c opies needed. Th is reduces the risk of j ams and dam age to origin als. Perform Diffe rent Tasks Simultaneously The WorkCe[...]

Xerox WorkCent re M15/M15i User G uide Page 3-3 Produc t Overview Scan Documents to Create Electronic Files (M15i Only) The Wo rkCentre M15i is equipp ed with a Tr u e C o l o r quali ty sca nner capa ble of repr oduc ing color c harts, photographs, graphics an d printed text. Docume nts sca nned can be placed o n a PC and the images man ipulated u[...]

Page 3-4 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Machine Over view Configurations There are two WorkCentre M15/M15i confi gura tions avai labl e: Xerox WorkCentre M15 - Copier and Printer This co nfiguration h as copying and printing capab ilities. A Document Cover is supplied a s stan dard and an Au tomatic Docu ment Feeder (ADF) c[...]

Xerox WorkCent re M15/M15i User G uide Page 3-5 Produc t Overview Components Front View: NOTE: This picture represents a W orkCentre M15i. Automatic Docu ment Feeder Docum ent Guides Document Input Tra y Document Collate Tray Control Panel Paper Cassette Front Cover Re lease Latch Scanner Module Side Cover Paper Guides Bypass Tray[...]

Page 3-6 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Rear View: NOTE: This picture represents a W orkCentre M15i. Document Cover Paper Cassette Document Glass Paper Exit Extension USB Connector Parallel Conne ctor AC Power Cord Connector EXT . LINE T elephone Connections On/Of f Switch Output Tra y AD F Con nect or[...]

Xerox WorkCent re M15/M15i User G uide Page 3-7 Produc t Overview Control Panel Ov erview WorkCentre M15i . Featur e Keys Redial/ Pause Speed Dial Manual Group Manual Dial Numeric Keypad Start Stop Clear/Clear All Error Display Pause PC Printing Navigation Keys Copy/F ax/Scan Enter Menu/E xit Job S tatus Liquid Cr ystal Display (LCD) ITEM DESCRIPTI[...]

Page 3-8 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Resolution Us e to adjust the resolutio n or sharpn ess of the imag e. Scan Op tions Use to select COLOR, B&W o r GRA Y mode for scann ing. In Fax mode, B&W or COLOR mo de is avail able. Pause PC Printing Use to p ause a pri nt job. When p ressed agai n, the PC prin t job is r[...]

Xerox WorkCent re M15/M15i User G uide Page 3-9 Produc t Overview WorkCentre M15 ITEM DESCRIPTION Feature Keys Reports Use to display th e menu map and a list o f available repo rts for printing. 1 - 2 - S ided Copy Use to make two- sided copi es. Collated Us e to produce collated copies. Reduce / Enl arge Use to adju st copy size from 25% to 400% [...]

Page 3-10 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Overvie w of Modes Copy Use th e Copy mo de to make cop ies and sel ect the Copy featu res. When the machine is in Copy mode th e standby screen displ ays: Fax The Fax mode is available on the WorkCentre M15i only . Use the Fax mode to send faxes an d use the Fax features a nd functi[...]

Xerox WorkCent re M15/M15i User G uide Page 3-1 1 Produc t Overview Using Characters V arious op tions and t asks may re quire char acters to be ente red using the Nume ric Keypad . For exam ple w hen s ett ing u p the mac hin e a n ame and t ele phone num ber c an be ent ere d. Us e the ins tructions bel ow to enter alp hanumeric chara cters. l To[...]

Page 3-12 Xerox WorkCentre M15/M15i User Guide Produc t Overvi ew Keypad Character Assignme nt The foll owing ta ble shows the characters which are a ssigned to eac h number key on the Numeric Ke ypad : Editing Numbers or Names T o correct a mistak e, move the cursor under t he wrong ch aracter by pre ssing or . Press the correct number to overwrit[...]

Xerox WorkCent re M15/M15i User Guide Page 4-1 4 Copy Ø Copyin g Pr ocedu re . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ø Copy F eatu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6[...]

Page 4-2 Xerox WorkCentre M15/M15i User Guide Copy Copying Pro cedure Select the Copy/Fax/ Scan key (M15i Only) Select the Paper Supply l For instructions on loading media, refer to “Loading Paper” on page 5- 2. For full med ia specifications refer to “Media Specifications” on page 12-7. i When copying onto a paper size sm aller than A4/Let[...]

Xerox WorkCent re M15/M15i User G uide Page 4-3 Copy Load the Originals Automatic Document Feeder (ADF): i Up to 30 s heets of 80 g/m 2 (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m 2 (12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” t o 8.5” x 14” ). Refer to “Scanner and Copier Specifications” on page 12-5 for f[...]

Page 4-4 Xerox WorkCentre M15/M15i User Guide Copy Select the Copy Features l Only those features relevant to the machine configuration will be available. i For more information about the available Copy features, refer to “Copy Features” on page 4-6. Enter the Quantity l The maximum copy quantity is 999. 4 Ø T o se lect a Copy fe ature, pres s[...]

Xerox WorkCent re M15/M15i User G uide Page 4-5 Copy Press St art 6 Ø Press [S tart] to begin scann ing. Ø If Collated is sel ected and origi nals are being scan ned using the Docume nt Glas s , use the naviga tion keys to se lect whether anot her or igin al req uire s scanning . Select [YES] to s can anot her page . Ø When all the origi nals ha[...]

Page 4-6 Xerox WorkCentre M15/M15i User Guide Copy Copy Feat ures There are 6 availabl e Copy F eatu res. Th ese f eat ures can be sel ected us ing t he f eat ure key s located on the Con trol Panel : Feature Description FEATURE OPTIONS T O SELECT Original T ype l Use to sel ect th e type of document being scanned. Te x t Use for doc uments cont ai[...]

Xerox WorkCent re M15/M15i User G uide Page 4-7 Copy Ligh te n/Da rken l Use to adjust the contrast for a document containing faint or dark images and to reduce background. Manual T here are 5 cont rast settings available. Ø Press [ Lighten/Darken ] repeatedly u ntil ’MANUAL ’ displa ys and press [Enter]. Ø Each tim e the key i s pressed th e[...]

Page 4-8 Xerox WorkCentre M15/M15i User Guide Copy Clone Use to p rint multi ple images on a sin gle sheet of paper . The numb er of imag es produced is determin ed automati cally base d on the original im age size. l Only available using the Document Glass, ensure the ADF is empty. Ø Press [Re duce/Enlarge] repeatedl y until ’CLO NE’ displ ay[...]

Xerox WorkCent re M15/M15i User G uide Page 4-9 Copy Resetting the Copy Features Use th e following i nstructions to return th e Co py feat ure selectio ns back to the default s ettings: Ø Press [Cle ar/Clear All] twice. Ø When the machine has reset th e Copy features, ’ READY TO COPY’ displays. READY TO COPY 100% 001 WorkCentre M15[...]

Page 4-10 Xerox WorkCentre M15/M15i User Guide Copy[...]

Xerox WorkCent re M15/M15i User Guide Page 5-1 fv 5 Paper and Other Media Ø Loadi ng Pa per . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Ø Media Specif ications . . . . . . . . . . . . . . . . . . . . . . . 5- 8[...]

Page 5-2 Xerox WorkCentre M15/M15i User Guide Paper and Othe r Media Loading Paper Preparing paper for loading Before load ing paper in to the paper tray s, fan the edges. This procedure s eparates an y sheets of p aper that are stuck toget her and reduc es the possi bility o f paper jam s. l To avoid unnecessary paper jams and misfeeds do not remo[...]

Xerox WorkCent re M15/M15i User G uide Page 5-3 Paper and Other M edia 2 Ø Push dow n on the pre ssure plate until it locks i nto position . 3 Ø Adjust t he rear p aper guide to the requ ired pa per le ngt h. It is pre set to A4 or 8.5 x 1 1" size dependi ng on country . Ø T o load an other size, lift the rear guide out of the curre nt po s[...]

Page 5-4 Xerox WorkCentre M15/M15i User Guide Paper and Othe r Media 5 Ø Ensure th at the pap er is positio ned under the snubber . Do no t fill abov e the Maximum Fil l Line . Snubber Max Fil l Line 6 Ø Position the side gu ide by squeez ing the leve r and slidin g it toward the stack of paper , until it gently touches the side of th e stack . D[...]

Xerox WorkCent re M15/M15i User G uide Page 5-5 Paper and Other M edia Usi ng the Bypas s Tray The byp ass tray is located o n the right si de of the pr oduct. It can be closed w hen not in us e, making the product more compact. Us e the Bypas s T ra y to print tra nsparencie s, labels, envelo pes or postc ards in addit ion to makin g quick run s o[...]

Page 5-6 Xerox WorkCentre M15/M15i User Guide Paper and Othe r Media Loading the Bypass Tray l Remove any curl on postcards, envelopes, and labels before loading them into the Bypass Tray. l Hold transparencies by the edges and avoid touching the print side. 1 Ø Lower the Byp ass T ray , loc ate d on the ri ght side of the product . Ø Unfold th e[...]

Xerox WorkCent re M15/M15i User G uide Page 5-7 Paper and Other M edia 3 4 Ø Adjust th e paper gu ide to the wid th of the st ack of prin t mater ial. 5 Ø Ensure th e stack height is w ithin specif ication. Ø If copy ing, press [Pa per Supply] on the c ontrol p anel until ‘BYP ASS’ display s, then press [Enter]. Ø Select th e ’P APER TYPE[...]

Page 5-8 Xerox WorkCentre M15/M15i User Guide Paper and Othe r Media Media Specif icatio ns Media Sizes and Types The t able belo w identifies t he media si zes which can be use d in the Paper Cassett e and Bypass T ray , an d the c apaci ties whic h can be loa ded. i a. Depending on paper thickness, maximum capacit y may be reduced. b. Feed one sh[...]

Xerox WorkCent re M15/M15i User G uide Page 5-9 Paper and Other M edia Media Gu ideline s Ø Alwa ys us e high -qua lit y , la ser pr inte r gra de pap er in the WorkCentre M15/M1 5i . Ø Damag ed, curled, o r damp p aper can ca use jams and image quali ty problems . Follow these s imple rules to store p aper: - S tore pa per in dry co nditions, aw[...]

Page 5-10 Xerox WorkCentre M15/M15i User Guide Paper and Othe r Media Special Medi a Guidelines Ensure ins tructions prov ided with the spe cial paper a re read and carried o ut. These guidel ines provide import ant informati on regarding h ow to achieve the highest print quality with specia l pape rs. Ø It is rec ommended t hat special paper t yp[...]

Xerox WorkCent re M15/M15i User Guide Page 6-1 6 Fax (M15i Only) Ø Faxing P roce dure . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Ø Fax Fe atur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -6 Ø Adva nced Fax Fe atur es . . . . . . . . . . . . . . . . . . . . 6-8 Ø Fax Job Management . . . . . . . . . . . . . . . . . [...]

Page 6-2 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Faxing Procedur e Load the Originals Automatic Document Feeder (ADF): i Up to 30 s heets of 80 g/m 2 (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m 2 (12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” t o 8.5” x 14” ). Refer to “Scanner and Copier Specifica[...]

Xerox WorkCent re M15/M15i User G uide Page 6-3 Fax (M15i Only) Document Glass: l Ensure no documents are loaded in the ADF when using the Document Glass. l On compl etion of the job, ensure the ADF is closed. Select the Copy/Fax/Scan key Ø Raise the ADF or c over and positio n the original f ace down on the Docume nt Glas s . Align with the re gi[...]

Page 6-4 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Select the Fax Features l Only those features relevant to the machine configuration will be available. i For a more d etailed explanation of the Fax features av ailable, refer to “Fax Features” on page 6-6: Enter the Fax Number l There are several methods available for entering the r[...]

Xerox WorkCent re M15/M15i User G uide Page 6-5 Fax (M15i Only) Press St art 5 Ø Press [S tart] to begin scann ing. Ø If scan ning origi nals using the Docu ment Glas s , use the naviga tion keys to se lect whether anot her or igin al req uire s scanning . Select [YES] to s can anot her page . Ø When all the origi nals have b een scann ed, us e [...]

Page 6-6 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Fax Featur es There are 4 st andard Fax f eatures avai lable. Thes e features c an be selec ted using the feature keys lo cated on the C ontr ol Pa nel : Feature Description FEATURE OPTIONS T O SELECT.... Resolution l Use to increase shar pness and clarity. St andard Use for doc uments w[...]

Xerox WorkCent re M15/M15i User G uide Page 6-7 Fax (M15i Only) Resetting the Fax Features Use the follow ing instructio ns to return the Fax featu re se lecti ons bac k to t he de fa ult se ttin gs: Ori gina l T yp e l Use to se lect the type of document being scanned. Te x t Use for documents cont aining mostl y text. Ø Press [Origi nal T ype] t[...]

Page 6-8 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Advanced Fax Feat ures There are a number of a dvanced Fax features ava ilable on th e WorkCentre M15i . The tab le below identifies t he advanced fea tures availa ble, the opti ons for each feature and ho w to selec t th e feat ure. Feature Description FEATURE T O SELECT.... Delay Send [...]

Xerox WorkCent re M15/M15i User G uide Page 6-9 Fax (M15i Only) Priority Send l Use to transmi t high priority documents ahead of reserved operations. Ø Load the or iginals and en sure the LCD dis plays F AX. If not, press the [Copy /Fax/Scan ] key until ’F AX MODE ’ displays and press [ Enter]. Ø Program the features requ ired for the job . [...]

Page 6-10 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Delay RX Poll l Use to retrieve documents from another fax machine immediately or at a specified time . Ø Load the or iginals and en sure the LCD dis plays F AX. If not, press the [Copy /Fax/Scan ] key until ’F AX MODE ’ displays and press [ Enter]. Ø Press [Me nu/Exit] and p ress[...]

Xerox WorkCent re M15/M15i User G uide Page 6-1 1 Fax (M15i Only) Fax J ob M anage ment Cancelling a Fax Confirming a Transmission l For a list and description of error messages, refer to “LCD Error M essages” on page 11-13. i The machine can be set to print a Confirmation Report automatically after each transmis sion, refer to page “Fax Repo[...]

Page 6-12 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Monitoring Dual Job Status The Work Centre M15i ca n perf orm two f uncti ons simul taneou sly . Ø When t he machine perf orms dual ta sks, press [J ob S tatus ] to view the curre nt status of the other operatio n. Each tim e [Job S tatus] is pressed , the st atus of the t wo operatio [...]

Xerox WorkCent re M15/M15i User G uide Page 6-13 Fax (M15i Only) Adding to o r Cancelling a Scheduled Operation A Delay Se nd, Priority Send, Group Send and the polli ng functions are all schedu led operat ions. T o add to a scheduled op eration or cancel a sc heduled operati on use the follow ing instr ucti ons: Ø If addin g to a sched uled opera[...]

Page 6-14 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Dialing Methods There are several d ialing meth ods available on the WorkCen tre M15i . Method Description DIALING METHOD OPTIONS INSTRUCTIONS Keyp ad Dialing l Use when entering the remote fax number using the Numeric Keypad. Ø Load the original s and ensur e the LCD di splays F AX. I[...]

Xerox WorkCent re M15/M15i User G uide Page 6-15 Fax (M15i Only) Speed Dial ing l Use to store regularly used fax num bers which are then acce ssed using a 1 or 2 digit Speed Dial number. S toring a num ber Up to 80 numb ers can be stor ed in Speed Dial loca tion s 1- 80. Ø Ensure the LCD displays F AX. If not, pres s the [Copy/ Fax/Scan] ke y unt[...]

Page 6-16 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Group Dialing l Use to assign mul tiple Speed Dial numbers to a single Group number fo r broadcast transm issions. Assigning number s to a Group Use to se tup a Group us ing multipl e Speed Dial numbe rs. Ø Ensure the LCD displays F AX. If not, pres s the [Copy/ Fax/Scan] ke y unti l ?[...]

Xerox WorkCent re M15/M15i User G uide Page 6-17 Fax (M15i Only) Editing Group Dial number s Use to add numbers to or delete n umbers from a Group Dial . Also use t o change the Group N ame . Ø Ensure the LCD displays F AX. If not, pres s the [Copy/ Fax/Scan] ke y unti l ’F AX MODE’ dis plays and pres s [Ent er] . Ø Press [Menu /Exit]. ’SYS[...]

Page 6-18 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Manual group dialing l Use to manually program a broadcast send to multiple destinations. Manua l Group Select to manuall y enter multipl e des tinat ions fo r a fax job. Ø Load the original s and ensur e the LCD di splays F AX. If not, pre ss the [Copy/F ax/Scan] key un til ’F AX MO[...]

Xerox WorkCent re M15/M15i User G uide Page 6-19 Fax (M15i Only) Receiving a Fax Receive Modes RECEIVE MODES DESCRIPTION TEL l In TEL mode automatic fax answering and reception is switched off. In this mode, automatic fax an swering and rec eption is swi tched off. T o receive a fax man ually , pick up the externa l phone hand set or press Manual D[...]

Page 6-20 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Setting the Receive Mode 1 Ø Ensure ’ F AX’ displays. Ø If not, pre ss the [Copy /Fax/Scan] key rep eatedly unti l ’F AX MODE’ displa ys and press [Enter]. Enter Key Copy/Fax/Sca n Key 2 Ø Press [Menu /Exit]. ’SYSTEM DA T A ’ d isplays . SYSTEM DA T A [PAPER SIZE ...] Wor[...]

Xerox WorkCent re M15/M15i User G uide Page 6-21 Fax (M15i Only) Secure Receive When t his option is enable d, all faxes are received into m emory . The faxe s can only be p rinted by enter ing a secure passcod e. This featu re is useful i f confidenti al document s are regul arly recei ved or if the fax ma chi ne is no t moni tore d on a r egul ar[...]

Page 6-22 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) l The passcode must also be entered to switch off SECURE RECEIVE. Printing Secure Faxes 5 Ø T o enable Sec ure Receive press or to se lect ’ON’ an d press [E nter]. Ø Enter a 4 d igit pas scode and press [E nter]. Ø Enter the p asscode a gain to confirm the code and press [Enter][...]

Xerox WorkCent re M15/M15i User G uide Page 6-23 Fax (M15i Only) 3 Ø Press or until ’SYSTEM SETUP’ di splays, the n press [Enter]. SYSTEM SETUP [RECEIVE MODE...] WorkCentre M 15i 4 Ø Press or until ’ SECURE RECEIVE’ displays. SECURE RECEIVE [OFF ...] WorkCentre M 15i 5 Ø T o pr int t he re ceiv ed fax es pre ss or to se lect PRINT an d p[...]

Page 6-24 Xerox WorkCentre M15/M15i User Guide Fax (M15i Only) Fax Report s V arious R eports an d Lists are available to assist in c onfirming a nd monitoring fax activi ty . Report s can be set up to includ e specific information, or to print auto matically . Reports Available Printing a Report REPORT DESCRIPTION Mess age confirma tion This repor[...]

Xerox WorkCent re M15/M15i User Guide Page 7-1 7P r i n t Ø Printi ng Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Ø Printing Optio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 4[...]

Page 7-2 Xerox WorkCentre M15/M15i User Guide Print Printing Procedure Use t his procedu re to create a nd print a d ocument using a Win dows applic ation on a PC . The step s provide d should be used as a guid e and may v ary dependin g on the appl ication bein g use d. l For further information, refer to the documentation provided with the softwa[...]

Xerox WorkCent re M15/M15i User G uide Page 7-3 Print l For information on the Printer Settings available, refer to page “Printing Options” on page 7-4. Sele ct OK to Print 3 Ø T o ac cept t he p rogra mming select ions and send the job to Print , select [OK]. The job i s sent to the WorkCentre M15/M 15i for printing .[...]

Page 7-4 Xerox WorkCentre M15/M15i User Guide Print Printing Options The Work Centre M15/M15 i can be used with all the Windows 95/9 8/2000/Me/XP an d Window s NT 4.0 applicat ions. Ensure the Wo rkCentre 15 Series has been set as the default print er for all opera tions. Window s software application s allow chan ges to be ma de to the p rinter se[...]

Xerox WorkCent re M15/M15i User G uide Page 7-5 Print Accessing Printer Settings Windows 95/98/Me Ø Select th e File > Print > Properties or File > Page Setu p command fr om within any Wind ows application . Or Ø Select th e Xerox WorkCentre prin ter from the Prin ters folder , then se lect File > Pro perties (or selec t the printer i[...]

Page 7-6 Xerox WorkCentre M15/M15i User Guide Print Printer Properties Tabs When the Printer Prope rties are displa yed, the p rint job setti ngs can be r eviewed an d change d. The Prop erti es window co nsists o f 5 tab s: -P a p e r -I m a g e Q u a l i t y - Page Layo ut -W a t e r m a r k - About If the Prin ter Properties a re accessed th rou[...]

Xerox WorkCent re M15/M15i User G uide Page 7-7 Print Control Options There are a number of o ptions which appear on all of the prin ter driver screen s: OPTION DESCRIPTION OK Saves all the new se ttings and c loses the dri ver or dialog . These new settin gs remain in effect un til changed . Can cel Closes the di alog and retur ns all settings in [...]

Page 7-8 Xerox WorkCentre M15/M15i User Guide Print[...]

Xerox WorkCent re M15/M15i User Guide Page 8-1 8 Scan (M15i Only) Ø TW AIN Scanne r Pro gram . . . . . . . . . . . . . . . . . . . 8- 2 Ø Scanning Procedur e . . . . . . . . . . . . . . . . . . . . . . . 8-3[...]

Page 8-2 Xerox WorkCentre M15/M15i User Guide Scan ( M15i Onl y) TW AIN Scanner Program The Work Centre M15i TW AIN Scanner p rogram is us ed to scan i mages, graph ics, photogra phs, and prin ted text. Do cuments can be fed fro m the Automatic D ocument Feeder (ADF) or placed on the D ocument Glas s . There are two methods fo r scanning i mages fr[...]

Xerox WorkCent re M15/M15i User G uide Page 8-3 Scan (M 15i Only) Scanning Procedur e These ins tructio ns expl ain advan ced sca nning with a TWAI N complia nt applic ation program. l Refer to t he documentation provided by the application manufacturer to learn how to s can and access an image. Load the Originals Automatic Document Feeder (ADF): i[...]

Page 8-4 Xerox WorkCentre M15/M15i User Guide Scan ( M15i Onl y) Document Glass: l When using the Document Glass, ensure there are no documents in the ADF. On completion of the job, ensure the Document Feeder is close d. Run the Scan Appli cation Progr am Ø Raise the ADF or c over and positio n the original f ace down on the Docume nt Glas s . Ali[...]

Xerox WorkCent re M15/M15i User Guide Page 9-1 9 Machine Administration Ø Setu p Ove rview . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Ø System Data Se ttings . . . . . . . . . . . . . . . . . . . . . . 9-3 Ø Setting th e Language (M15 only) . . . . . . . . . . . . . 9-7 Ø Setting th e Language and Country (M15i only) . . . 9-8 Ø[...]

Page 9-2 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Setup Overvi ew There a re variou s system settings which require setting u p prior to u sing the Work Centre M15/ M15i . The sy stem setti ngs ar e acce ssed via th e Menu/ Exit key on the Cont rol P anel . The follow ing menus c ontain s ettings ava ilable for customizi ng: Ø[...]

Xerox WorkCent re M15/M15i User G uide Page 9-3 Machine A dministr ation System Dat a Settin gs OPTION SETTING S DESCRIPTION Paper Size l Use to set t he default paper size for the casset te and byp ass tray. Cassette Paper Pape r Size options are Let ter , A4, or Legal (216 x 356 mm / 8 .5 x 14 inch ). i If feeding media smaller t han A4/Letter th[...]

Page 9-4 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on ECM Mode l Error Correction Mode(ECM) compensates for poor line quality. ON Use to swit ch on ECM for all transmiss ions. T ransmissio n time may be increa sed when ECM is enabl ed. OFF Use to sw itch off ECM . RX Reduction l When receiving a document as long or longer than the [...]

Xerox WorkCent re M15/M15i User G uide Page 9-5 Machine A dministr ation Local ID l Sets the page number, date and time of reception to automatically print at the bottom of each page of a received document. ON Set to ON to enable the page number and da te and time of rece pti on to b e pri nted o n eac h page of each rece ived transmis sion. OFF Cl[...]

Page 9-6 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Changing the System Data Options 1 1 Ø Press [Menu /Exit], the ’SYSTEM DA T A ’ menu displ ays. SYSTEM DA T A [PAPE R SIZE...] Wo rkCentre M15 i 2 Ø Usin g the or key scro ll through t he options u ntil the required option di splays. Ø Pres s [Ent er]. SYSTEM DA T A [MESS[...]

Xerox WorkCent re M15/M15i User G uide Page 9-7 Machine A dministr ation Setting the La nguage (M15 only ) 1 Ø Press [Menu /Exit], the first m enu displ ays. SYSTEM DA T A [PAPE R SIZE...] WorkCentre M15 2 Ø Scroll to ’SEL ECT LANGUAGE’ using t he key . Ø Using the or navig ation keys sel ect the langu age required . Ø Pres s [Ent er]. SELE[...]

Page 9-8 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Setting the La nguage and Country (M15i only) 1 Ø Press [Menu/Exi t], the first menu displays. SYSTEM DA T A [PAPE R SIZE...] Wo rkCentre M15 i 2 Ø Scroll to ’ SYSTEM SETUP’ using the key . Press [Enter]. SYSTEM SET UP [RECEIVE MODE...] WorkCentre M15i 3 Ø Scroll to ’SE[...]

Xerox WorkCent re M15/M15i User G uide Page 9-9 Machine A dministr ation Setting the Local ID and Name (M15i O nly) In some co untries it is requ ired by law to indic ate the fax number on any f ax sent. The System ID con taining the telephone num ber and a name (or company n ame), will b e printed at the to p of each page sen t from the mac hine. [...]

Page 9-10 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on l For details on entering characters r efer to “Using Characters” on page 3-11. : If a name ha s already been ent ered it is displayed. Press [Clear/Clear Al l] to delete t he current entr y and enter t he correct name. Editing Numbers or Names T o correct a mistake, mov e [...]

Xerox WorkCent re M15/M15i User G uide Page 9-1 1 Machine A dministr ation Settin g the Da te and Time ( M15i Only ) l The clock format can be set to 12 or 24 hr. R efer to “System Data Settings” on page 9-3 . The curre nt time and d ate are show n on the dis play when the machine is on and ready for faxing. The time and date are printed on a l[...]

Page 9-12 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on System Set up Options OPTION SETTING S DESCRIPTION Receive Mod e l Use to set t he receive mode, depending on ho w the machine is connected to the telephone line. TEL Use to operate in man ual mode. Wh en a call is rece ived pick up the e xternal phone handset or press [Manua l[...]

Xerox WorkCent re M15/M15i User G uide Page 9-13 Machine A dministr ation Speaker Con trol l Use to set t he speaker mode. ON The speaker can be set to ON, OFF or C OM. With this op tion set to CO M, the speaker is on unt il the remote ma chine answers . OFF COM Select Langua ge l Use to select the language displayed. English, Fre nch, Spanish, Por[...]

Page 9-14 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Timeo ut l Use to set t he period of time before the m achine returns to standby mode. 0, 30, 60, 1 20, 300 Set s the numb er of seconds the machin e remains idle be fore returning to standb y mode.[...]

Xerox WorkCent re M15/M15i User G uide Page 9-15 Machine A dministr ation Setting the System Setup Options 1 Ø Press [Menu /Exit], the first m enu displ ays. SYSTEM DA T A [PAPE R SIZE...] WorkCentre M15 2 Ø Usin g the or key scro ll through t he setup s until the ’SYSTEM SETUP’ menu displ ays. Ø Pres s [Ent er]. SYSTEM SETUP [RECEIVE MODE..[...]

Page 9-16 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Memory Clear The f ollowing inform ation stored in the mach ine’s m emory can b e cleared: SYSTEM ID The f ax number an d name are cl eared from the machine’ s memory . SYSTEM DATA Resto res all the user-s electab le options to the factory d efault. PHONEBK/ MEMORY Clears t[...]

Xerox WorkCent re M15/M15i User G uide Page 9-17 Machine A dministr ation Adjusting Speaker V olume (M15i Only) 1 Ø Ensure ’ F AX’ displays. Ø If not, pre ss the [Copy /Fax/Scan] key rep eatedly unti l ’F AX MODE’ displa ys and press [Enter]. Enter Key Copy/Fax/Sca n Key 2 Ø Press [Manu al Dial]. A dial tone can be heard. Ø Pres s or re[...]

Page 9-18 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Report s V arious Rep orts and L ists are a vailable on the machin e. The report s help to m onitor the machin e and fax ac tivity . Reports can be set u p to include specific info rmation or to print auto matica lly . The mac hine can print re ports containi ng useful inf orma[...]

Xerox WorkCent re M15/M15i User G uide Page 9-19 Machine A dministr ation Printing Reports 1 Ø Press [Report s] on the c ontrol pane l. The disp lay shows the fi rst menu; MSG . CONFIRM. REPORTS [MSG. CONFIRM] WorkCentre M15 2 Ø Press [Rep orts] repea tedly until the repor t required for pri nting displa ys, then pres s [Enter]. The sel ected rep[...]

Page 9-20 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on ControlCentre 5.0 Using the Xerox WorkCen tre M15/M15i Contr olC entre 5.0 fax s yst em data opti ons can b e se t up, phone book entrie s can be create d and edited and set up information can be v iewed on the PC. After setti ng up fax da ta options or creating p honebooks, ju[...]

Xerox WorkCent re M15/M15i User G uide Page 9-21 Machine A dministr ation Using ControlCentre 5.0 The Co ntrolCentre 5.0 s creen provi des five t abs: Ø Settings Ø Advanced Ø Phoneboo k Ø Informati on Ø Firmware Updat e T o exit Con trolCentre 5.0, c lick the [Exit] button in t he bottom of e ach tab scre en. For furthe r detail s, click the [[...]

Page 9-22 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Settings Tab l For details on the System Da ta Setting options, please refer to “System Data Settings” on page 9-3. Click o n the [Settings ] tab to co nfigure Fax Sy stem Dat a settings . Reads the current settings in th e WorkCentre M15/M15i machine then refresh es Contro[...]

Xerox WorkCent re M15/M15i User G uide Page 9-23 Machine A dministr ation Advanced Tab l For details on the System S etup options, please refer to “System Setup Options” on page 9-12. Click o n the [Advanced] tab to cha nge the defau lt Fax System Setup options.[...]

Page 9-24 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Phonebook Tab Click on the [Phone book] tab to create and ed it phonebook entries. Reads the p honebook entri es from the Wo rkCentre M15/ M15i mach ine to ControlC entre 5.0. Allows the phonebook entries to be downloaded from Con trol Cent re 5. 0 to the WorkCentre M15/ M15i m[...]

Xerox WorkCent re M15/M15i User G uide Page 9-25 Machine A dministr ation Informati on Tab Click o n the [Informat ion] tab to view the soft w are vers ion informa tion and various counters. The cou nters show how many sc ans and print s have b een made, and how many jams have occurre d on the machin e. Number o f scans us ing the ADF Number of pri[...]

Page 9-26 Xerox WorkCentre M15/M15i User Guide Machine Adm inistrati on Firmware Update Tab Click o n the [Firmw are Update] t ab to upda te the firmware o f the machine. l This feature should be used by an Xerox Service Representative. Please contact the local Xerox representative or authorized dealer for further information.[...]

Xerox WorkCent re M15/M15i User Guide Page 10-1 10 Maintenance Ø Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Ø Order ing S upplies . . . . . . . . . . . . . . . . . . . . . . . . 10-4 Ø Customer Replaceable Unit s . . . . . . . . . . . . . . . . 10-5[...]

Page 10-2 Xerox WorkCentre M15/M15i User Guide Mainten ance Cleaning Cleaning the Document Glass and Cover Keeping the Docume nt Glas s clean help s ensure the be st possible co pies. It is recomm ended that the Do cume nt Glass is cleaned at the start o f each da y and during the day as n eeded. The Co nstant V elocity T ransport (CVT ) glass is t[...]

Xerox WorkCent re M15/M15i User G uide Page 10-3 Main tenance Control Pan el and LCD Regul ar cleaning k eeps the Co nt rol Panel and L CD fre e from dust and di rt. T o remove finger print s and smud ges, clean the Con trol Panel and LCD screen with a soft, li nt-free cloth, li ghtly dampen ed with water . Document Feeder and Collate Tray Use a cl[...]

Page 10-4 Xerox WorkCentre M15/M15i User Guide Mainten ance Ordering Supplie s The T oner Cartridge and the Drum Cartridge are availabl e as customer r eplaceable units. The cus tomer replac eable unit p art numbers are listed b elow: T o obta in suppli es, cont act the loca l Xerox of fice, giving the compan y name, the p roduct numbe r and i ts s[...]

Xerox WorkCent re M15/M15i User G uide Page 10-5 Main tenance Customer Rep laceable Unit s Toner Cartridg e Expected Cartri dge Life The life of the toner c artridge depen ds on the am ount of toner u sed in each pri nted job. F or inst ance, when print ing a typical busin ess letter with abo ut 5% page covera ge, expect a toner cartridg e life of [...]

Page 10-6 Xerox WorkCentre M15/M15i User Guide Mainten ance 1 Ø Pull the release latc h to open the side co ver . 2 Ø Open th e front co ver . 3 Ø T urn the to ner locking le ver upwa rds to rel eas e the t oner cartridg e. Ø Remove the toner cartridge from the mac hine.[...]

Xerox WorkCent re M15/M15i User G uide Page 10-7 Main tenance l If th e toner gets on clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water se ts to ner into fabr ic. 4 To Re-distri bute the Toner: Ø Gently shake the cart ridge to distribu te the toner evenly insid e the cartr idge. Ø Reinst all the toner cartri dge, t[...]

Page 10-8 Xerox WorkCentre M15/M15i User Guide Mainten ance Setting the Product to Send Toner Low Information If the Noti fy T oner menu op tion is set t o ON , when the tone r cartridge nee ds to be repl aced, the mach ine automat ically sends a fax to the servic e company or the dealer to noti fy them that the mac hine require s a new tone r cart[...]

Xerox WorkCent re M15/M15i User G uide Page 10-9 Main tenance Drum Cartridge The Drum Cartrid ge requires replacement when the drum life warni ng is displayed, after appr oxim atel y 15,0 00 copi es. If str eaks or spot s are bein g experienc ed on the prin ts there is an optio n for cleanin g the drum. CAUTION: Do not expos e the green drum to lig[...]

Page 10-10 Xerox WorkCentre M15/M15i User Guide Mainten ance l The toner cartridge must be removed to replace the drum cartridge. 1 Ø Open th e side cover , then the front cover . The side co ver must be open to open the fro nt cover . 2 Ø T urn the to ner locking le ver upwards t o unlock the toner cartridg e, then pull th e toner cartridg e out[...]

Xerox WorkCent re M15/M15i User G uide Page 10-1 1 Main tenance 4 Ø Unp ack the new drum cartridge and sli de it in plac e, making s ure not to to uch the surfa ce of the drum. 5 Ø Reinst all the toner cartri dge, then lock t he leve r . Ø Close the front cover and the side cover.[...]

Page 10-12 Xerox WorkCentre M15/M15i User Guide Mainten ance l If the counter is not reset, ‘Drum Warning’ may appear before the new drum reaches its maximum life. 6 The LCD di splays ‘NEW DRUM?1.YES 2.NO’. Ø Select ‘ YES’ and press [Ente r] The pr oduct returns to S tand by mode. Ø If the dru m cartridge i s replaced and the ‘NEW D[...]

Xerox WorkCent re M15/M15i User Guide Page 1 1 -1 1 1 T roubleshooting Ø Gene ral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1-2 Ø Fault C lear ance . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1-3 Ø Calling the Welcom e Cent er . . . . . . . . . . . . . . . 1 1-12 Ø LCD Err or Me ssage s . . . . . . . . . . . . [...]

Page 1 1-2 Xerox WorkCentre M15/M15i User Guide Troubles hooting Gener al A variet y of situations ca n affect the qua lity of the output. For opt imal performan ce, ensure the follow ing guideli nes are follo wed: Ø Do not position the machine in direct sunl ight or nea r a heat sourc e such as a rad iator . Ø A void sudden changes in the enviro[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1 -3 Troubles hooting Fault Cleara nce Document Jams If a doc ument jams while it is fe eding through the Au tomati c Docu ment F eeder (ADF ) , ‘DOCU MENT JAM’ ap pears in the d isplay . Det ails for cle aring the three types of doc ument misfeed s are given below . Input Misfeed 1 Ø Open th e ADF[...]

Page 1 1-4 Xerox WorkCentre M15/M15i User Guide Troubles hooting Exit Misfeed Roller Misfeed Ø Open th e document cov er and turn the roller kn ob to remove the misfee d docume nts from t he exit area. If the jamm ed docume nt canno t be easil y removed , skip t o “Rolle r Misfeed” . Ø Close the docume nt cover . Ø Feed the document s back i[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1 -5 Troubles hooting Paper Jams If pape r jams occur , ‘P APER JAM’ appea rs in the display . Follow the step s below to clear jam. T o avoid t earing pap er , pull t he jammed p aper out ge ntly and sl owly . Paper Feed Are a If jamm ed in the p aper feed area , ‘P APER JAM 0’ app ears in the [...]

Page 1 1-6 Xerox WorkCentre M15/M15i User Guide Troubles hooting NOTE: If the jammed paper is r emoved here, op en the side cove r then close it to clear the ‘P APER JAM’ mess age on the LCD. CAUTION: Do not touc h the shiny drum cartridge surface. Scratches or smudges will result in po or copy quality Ø If the p aper doe s not move immed iate[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1 -7 Troubles hooting Fuser Area If jamm ed in the fus er area, ‘P APER J AM 1 ’ appears in the display . W ARN ING: The f user area is hot . Take car e when remo ving pape r fr om th e mach ine . CAUTION: Do not pull p aper up through the fusing unit. Unfuse d toner may adhere in the area, re sulti[...]

Page 1 1-8 Xerox WorkCentre M15/M15i User Guide Troubles hooting Ø Push up on the fuser l ever , then close the si de cov er .[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1 -9 Troubles hooting Pape r Exit Area If jamm ed in the p aper exit area, ‘ P APER JAM 2’ appea rs in the displa y. Ø Pres s the r eleas e la tch to ope n the si de cove r . Ø Open th e front cover . Ø Pull dow n on the fuser lever . This will re lease pressure on the pape r .[...]

Page 1 1-10 Xerox WorkCentre M15/M15i User Guide Troubles hooting Ø T urn the jam remove lever in the directio n of the arrow to move the pape r to the exit a rea, then gently pull the p aper out throug h the exi t area. Ø Push up on the fuser l ever . Ø T urn the jam remove lever back to the ori ginal posit ion.[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-1 1 Troubles hooting Duplex Jam If pa per jam occu rs in the duplexer , ‘DUPLEX JAM ’ appears in the display . Bypass Jam ‘BYP ASS JAM’ app ears in the display when the machine do es not detect p aper in the byp ass tray due to no pap er or improper p aper load ing when usin g the byp ass tray[...]

Page 1 1-12 Xerox WorkCentre M15/M15i User Guide Troubles hooting Calling the Welcome Center If a faul t cannot b e resolved by f ollowing th e LCD instru ctions, check the troublesh ooting ta bles in the next sectio n - they may he lp to solve the problem q uickly . If the problem pers ists, cont act the Xerox We lcome Center or the loca l Xerox r[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-13 Troubles hooting LCD Error Mess ages If an abnormal condi tion arises in the machi ne or an inco rrect operatio n is perfor med, a message indicating t he nature of the error is d isplayed. If this happens, t ake the c orrective act ion li ste d in th e foll owin g tabl e. DISPLAY MEANING SOLUTION [...]

Page 1 1-14 Xerox WorkCentre M15/M15i User Guide Troubles hooting Paper Jam 0 Paper has j ammed in the p aper feeding are a. Clear the jam. Refer to “Pa per Jams” on p age 1 1-5 . Paper Jam 1 Paper has j ammed in the fu ser area. Clear the jam. Refer to “Paper Jams” on p age 1 1-5 . Paper Jam 2 Paper has j ammed in the p aper exit area. Cle[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-15 Troubles hooting Copier Problems Sol ution Chart The f ollowing chart lists s ome conditi ons that may occur and t he recommen ded solution s. Follow the sugg ested solutio ns until the probl em is corrected . If the pro blem persist s, please call fo r service. Not Assigned The speed dial locati o[...]

Page 1 1-16 Xerox WorkCentre M15/M15i User Guide Troubles hooting Blank cop ies Ensure that the origin al is face down on th e Docume nt Glass or fa c e up in the ADF . Image rub s off the copy ea sily Replace th e paper in the cassette with pa per from a new p ackage. In high hu midity areas do not leav e paper in the product fo r extended periods[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-17 Troubles hooting Printing Probl ems Solutio n Chart PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION The product doe s not print The IEEE-1284 parallel cable or USB cable is not connected properly . Chec k the cable connecti on. The IEEE-1284 parallel cable or USB cable is defective. Check the cabl e wit [...]

Page 1 1-18 Xerox WorkCentre M15/M15i User Guide Troubles hooting Printing is t oo slow The computer parallel port may not be set for high speed communicati ons. If the c omputer is e quipped with a n ECP para llel port, enable this mo de of opera tion. Refer to th e Enabling Hig h Speed Printer Comm unications s ection of the PC’s us er guide. I[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-19 Troubles hooting Faxing Problems Solution Chart Back of printout is dirty The tran sfer roll er ma y be dirty . Print a few bla nk pages to clean the transf er rol ler. Incorrect fo nts True Type fonts may be disabled. Use t he fonts di alog box in the Control Panel to e nable T rueT ype font s. Fa[...]

Page 1 1-20 Xerox WorkCentre M15/M15i User Guide Troubles hooting The rece ived original is prin ted dark and is illegible or black stripes are printe d on the original Check wi th the part y sendin g the original that the or iginal is a cl ean copy . Check wi th the part y sending th e original that the probl em is not du e to a fault or o perator[...]

Xerox WorkCent re M15/M15i User G uide Page 1 1-21 Troubles hooting Resetting th e Machine If pro blems are ex perienced wit h the machin e or the m achine lock s up a reset may be required. Use the fol lowing instru ctions to reset and reboot the machine : l This programming sequence must be performed within 1.5 seconds. Ø Press the [Clear/Clear [...]

Page 1 1-22 Xerox WorkCentre M15/M15i User Guide Troubles hooting[...]

Xerox WorkCent re M15/M15i User Guide Page 12-1 12 Specifications Ø Intr oduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2 Ø Printer Specif ications . . . . . . . . . . . . . . . . . . . . . . 12-3 Ø Fax Sp ecificatio ns . . . . . . . . . . . . . . . . . . . . . . . . 12 -4 Ø Scanner and Copier Specificatio ns . . . . . . [...]

Page 12-2 Xerox WorkCentre M15/M15i User Guide Specif icatio ns Introduction The Work Centre M15/M15 i adheres to strict spec ifications , app rovals and certi fications. These s pecificatio ns are desig ned to provide f or the safety of users a nd to ensure that the machin e operates in a fully func tional st ate. Use th e specificatio ns listed i[...]

Xerox WorkCent re M15/M15i User G uide Page 12-3 Speci fications Printer Specif ications ITEM DESCRIPTION Emulation PCL6 Res olut ion T rue 600 x 6 00 dpi, 1200 dpi class Printing speed 15 ppm for A4 / 16 ppm for Let ter Effective printin g wid th 208 mm (8 .2 inches) for le tter / legal (21 6 x 356 mm / 8.5 x 14 inch) 202 mm (8 inc hes) for A4 Fir[...]

Page 12-4 Xerox WorkCentre M15/M15i User Guide Specif icatio ns Fax Specif icatio ns ITEM DESCRIPTION Applicable line G3 PSTN (Pu blic Switched T elephone Ne twork) Comp atibility ITU Grou p 3 Res olut ion S tanda rd: 203 x 98 dpi Fine: 2 03 x 196 dpi Super Fine: 300 x 3 00 dpi Dat a coding MH/MR/MMR/JPEG Maximu m modem speed 33. 6 kbps T ransmis s[...]

Xerox WorkCent re M15/M15i User G uide Page 12-5 Speci fications Scanner a nd Copier Specifications ITEM DESCRIPTION Scanning method C CD, F lat- bed Copy speed Platen - Single D ocument Multi ple Printout (SDM P): 15 c pm ADF - Single D ocument Multi ple Printout (SDM P): 15 c pm - Multiple Document, Sin gle Printout (MDSP): 8 cpm at T ext/Mixed 3[...]

Page 12-6 Xerox WorkCentre M15/M15i User Guide Specif icatio ns Gener al Specifications ITEM DESCRIPTION Input p aper tray cap acity Cassett e: 5 50 sheet s 80 g /m 2 (20 lb) Byp ass T ray: 100 sheet s 80 g/m 2 (2 0 lb) Collate tray capacity 250 sheet s 80 g/m 2 (20 lb) T oner cartridge life 6,000 p ages (for S tar ter Cartridge 3,00 0 pages) at 5%[...]

Xerox WorkCent re M15/M15i User G uide Page 12-7 Speci fications Media Specif icatio ns ITEM DESCRIPTION Paper types available Plain paper , OHP film , Label, Envelope, Card, Postcard Paper sizes Paper T ype W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 1 1 Legal 215.9 x 355.6 8.5 X 14 JI S B5 182 x 257 7.17 x 10. 12 A4 210x 297 8.27 x 1 1 .69 E[...]

Page 12-8 Xerox WorkCentre M15/M15i User Guide Specif icatio ns i B5 means J IS and ISO Transparency film thickness: 150 µm Paper Label thickness: 140 µm Input Source Source Media T ypes Siz es Thicknes s Paper Casse tte Plai n Paper A4, Lette r , Legal, Fol io 60 ~ 90 g/m 2 (16l b ~ 24lb) Bypass Tr ay Plain Paper , Envelope, T ranspa rency , Lab[...]

Xerox Work Centre M15/M15i User G uide Page Index -1 Index Index Numerics 1 - 2 - Si ded copy 4-8 A About this guid e 1-3 Add ing a Pau se 3-12 Addin g Paper 2- 8 Addin g to a Sch eduled O peration 6-13 Adva nced Fax F eatures 6-8 Adva nced Ta b 9-23 Automatic Documen t Feeder (ADF) 6-2 , 8- 3 B Basic Tr oubles hooting Copier Pr oblems Solu tion Ch[...]

Page Index-2 Xerox WorkCent re M15/M15i User Guide Inde x D Date and Tim e, setting up 2-15 , 9-11 Delay RX Poll / RX Po ll 6-10 Delay Se nd 6-8 Dialing M ethods 6-14 Group D ialing 6- 16 Keyp ad Dialin g 6-14 Manual Di aling 6-18 Manual G roup Dia ling 6-18 Redial 6-18 Speed Dialing 6-15 Document Gl ass 4-3 , 6-3 , 8-4 Drum Cartridge 10-9 Cleaning[...]

Xerox Work Centre M15/M15i User G uide Page Index -3 Index Lighten/Da rken copy 4-7 fax 6-7 Loading d ocume nts 4-3 , 6-2 , 6-3 , 8-3 , 8-4 Loading P aper 2-8 , 5-2 Bypass Tray 5-5 Paper Ca ssette 5- 2 Prepar ation 5-2 Stock Ty pes 5-8 Storing and Han dling Pa per 5-8 Local ID, setting 2-13 , 9-9 M Machine Admin istration Setup Over view 9-2 Machin[...]

Page Index-4 Xerox WorkCent re M15/M15i User Guide Inde x copy 4-7 Regu lati ons 1- 6 , 1-9 Regulatory Info rmation 1-9 Related Inf ormation So urces 1-4 Replacin g the Drum Cartridge 10-9 Replacin g the Ton er Cartridge 10-5 , 10-8 Reports 9-18 Help List 9- 18 Message Confirma tion 9-18 Mult i-Commun ication Report 9-18 Phonebook List 9- 18 Power [...]

Xerox Work Centre M15/M15i User G uide Page Index -5 Index LCD Error Messages 11-13 Printing P roblems S olution Ch art 11-17 Resetting the machine 11- 21 Solvin g Pro blems 11-15 TX Poll 6-9 TX-RX JOURNAL 9- 16 U User Interfac e 3-7 Usi ng Cont rolC entre 5. 0 9-21 Using the automa tic docu ment fee der 6-2 , 8-3 Using the document glass 4-3 , 6- [...]