Xerox 12 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Xerox 12. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoXerox 12 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Xerox 12 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Xerox 12, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Xerox 12 deve conte:
- dados técnicos do dispositivo Xerox 12
- nome do fabricante e ano de fabricação do dispositivo Xerox 12
- instruções de utilização, regulação e manutenção do dispositivo Xerox 12
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Xerox 12 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Xerox 12 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Xerox na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Xerox 12, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Xerox 12, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Xerox 12. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

    Materials Usage Guide COLOR MUG 9/1/99 10:36 AM Page 1[...]

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    T o maintain peak performance in your new color equipment, use only the best _ Xerox Supplies. Designed side-by-side with the engineers who make the equipment, our supplies improve quality and productivity , and can even reduce service calls. For maximum color performance, make the next smart decision with Xerox Supplies. Xerox ® , The Document Co[...]

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    COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com I Content s Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Making t he best de cision . . . . . . . . . . . . . . . . . . . . . . . 1 Answer s to these question and mo re . . . . . . . . . . . . . . 1 Papers for today’s busine [...]

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    Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. II COLOR MATERIALS USAGE GUIDE How to Order Paper like a Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 How paper is categ orized – i n the USA and Cana da . . . . . . . . . 21 B[...]

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    COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 1 Color Materials Usage Guide Introduction T oday , office do cumen ts are no lon ger lim ited to bla ck and wh ite. There ar e litera lly thous ands of c hoices : color s, images , paper and multiple techno logy options. De sktop publish ing, co lor l aser pr inting , on-dema nd and d [...]

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    ABOU T TH IS GUID E Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 2 COLOR MATERIALS USAGE GUIDE About this gui de Symbols The foll owing sy mbols h ave be en use d to help y ou qui ckly f ind informa tion y ou need . The Key indica tes tha t th[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 3 About Paper Fundament als of Paper This g uide will help you to understa nd the var iables that oc cur during the paper-making pr ocess tha t influence paper perform ance, and why paper may not always work th e way y ou think it sh ould. Yo u ’ ll be able to use this kn[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 4 COLOR MATERIALS USAGE GUIDE What Happe ns When Dry Ink Meet s Paper How dry i nk interac ts with a pape r ’ s surface d irectl y influen ces h ow ideas ar e trans lated into the to[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 5 Import ant Paper Properties for Color Xerography Paper infl uences on document quality V ariables in th e paper-mak ing proc ess can i nfluence th e quali ty and perform ance of th e finishe d paper . Whil e some v ariable s are controlle d to crea te speci fic stock s, o[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 6 COLOR MATERIALS USAGE GUIDE • Grain Direct ion – The grain of a paper is t he directi on in which most of the fibe rs lie. Du ring the paper-ma king p rocess, the major ity of th[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 7 • Sti f fn e ss – S ti ffness refers to the rigid ity , or bend ing resistance o f paper . Thicke r papers are usually stiffer . In gener al, paper tha t is less th an 16 lb ( 64 g/ m 2 ) is more l ike ly to bunch up or w rinkle in the co pier/ printer , c ausing jams[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 8 COLOR MATERIALS USAGE GUIDE • Finish/Smoothness – Fi nish is the smo othness or roughne ss of a p aper ’ s su rface. F inish m ay be control led by the sur face (wire or fel t)[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 9 • Impurities – Imp urities in the paper-ma king pr ocess c an leav e tiny specks in s ome paper stock s whi ch ma y resu lt in undesir able m arks or spo ts on the image of your copy or pr int. (This i s espe cially true wi th man y recyc led papers since some impuri [...]

  • Página 14

    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 10 COLOR MATERIALS USAGE GUIDE Optical paper qualities that inf luence image qua lity The performa nc e of dry ink is affected by the followi ng paper charac teristi cs: Sha de - Opaci[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 11 • Reflectivity – When dry ink is appl ied to a smoo th surface paper , suc h as glo ss, th e resul ting imag e is sha rper bec ause the im age is r eflected back in a straig htforw ard dir ection. Images r esultin g from dr y ink a pplied to a roug h surf ace are not[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 12 COLOR MATERIALS USAGE GUIDE If the wrapper on a r eam of paper is not ma rked with an arrow showing the wire s ide of the paper , the side of the paper facing the seam of the pack a[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 13 Moisture content Moistur e con tent dire ctl y affects reliabi li ty and im age qua li ty . • T oo mu ch mois ture ca n cause e xcess ive paper cur l, paper jams, and ima ge quali ty problem s. Moistur e levels that are too low can c ause sta tic prob lems, whi ch can [...]

  • Página 18

    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 14 COLOR MATERIALS USAGE GUIDE Friction c oefficien t This ter m refers to the fric tional di fferences between two adj acent sheets of paper and bet ween paper and the co pier/pr inte[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 15 Paper Storage Paper i s norma lly shi pped in fiberbo ard carton s. T he numb er of reams i n a ca rton depe nds on the siz e of the paper . If a l arge quantity of paper has been orde red, t he carton s are s tacked on wooden pallets. Mishand led cart ons (e.g. , droppe[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 16 COLOR MATERIALS USAGE GUIDE St a cking If the car tons o r individ ual ream s ar e to be stacked, they s hould be placed c arefull y on t op of on e anothe r to avo id crushi ng the[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 17 Conditioning p aper If the paper i s moved from a st orage ar ea to a location with a different tempe rature and humidi ty , the paper shoul d be conditi oned to the new l ocation b efore it is us ed. All mate rials used i n the copi er/pri nter mus t be co nditioned to [...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 18 COLOR MATERIALS USAGE GUIDE Why Pape r Doesn ’ t Always W ork the W ay it Should Coated p aper and offset The hig h gloss papers use d in ma gazin es, brochu res, and dire ct mail[...]

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    ABOUT PAPE R COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 19 T echnology and Paper Choo sing t h e rig ht pa per ca l ls for a st rong kn owledg e of p aper charac teristics a nd how th ey rela te to di fferent print technolog ies. Whether making c olor copi es, pri nting from a digital office or product ion prin ter , or a workgr[...]

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    ABOU T PA PER Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 20 COLOR MATERIALS USAGE GUIDE Xerox Papers and Xerox Di gi t al Copier/Printer s Xerox papers are careful ly resear ched and develope d to be the perfect link to X erox di gital techn[...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 21 How to Order Paper like a Pro When yo u order paper , it ’ s import ant to kn ow the d if ferences between papers so that you ’ ll know wh at to as k for . P rofess ionals divide papers into large c ategories o r grades accor ding to th eir e nd use,[...]

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    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 22 COLOR MATERIALS USAGE GUIDE Book p apers A large class ificatio n of papers pro duced pr imaril y for book and publica tion pri nting a nd a wide v ariety of commer [...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 23 Cover Living u p to its nam e, cover paper is a h eavie r weig ht, durabl e paper used for book cove rs, tabs, folder s, po stcard s, and busin ess car ds. Cover stoc ks are availab le in a v ariety of fini shes for offset printing : • Coated one side [...]

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    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 24 COLOR MATERIALS USAGE GUIDE T ypes of Paper This cha rt su mmariz es the c haracter istic s of papers for digi tal color copy ing and pr inting. It is not int ended [...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 25 T ypes of Paper This ch art su mmarize s the char acteris tics of speci alty mat erials for di gital co lor copyi ng and p rinting . It is not intend ed to be an e xclus ive gu ide to or dering th ese ma terials . Rather , use it to create n ew idea s fo[...]

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    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 26 COLOR MATERIALS USAGE GUIDE Equivalent Paper Weight s Business Papers Book Papers Covers Ta g Index Bristol Coated Board Xerographic Bond Laser Premium tex t Uncoate[...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 27 Applicat ions fo r Pap er This chart reflects common applications for various types of p aper . It is not intended to restrict usage or establish guideline s to using paper i n any of the categories. Bus ines s P ape rs Book Paper s Cover Index Specialty[...]

  • Página 32

    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 28 COLOR MATERIALS USAGE GUIDE How Paper is Measured in T erms of Weight s and Sizes Papers are pack ed in r eams, cartons , and on ski ds. Th e more paper you b uy , t[...]

  • Página 33

    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 29 Paper sizes in the USA and Canada Not all paper s are av ailabl e in al l sizes . Pape r size i s depe ndent upon th e paper mill ’ s sheeting capabiliti es. Pa per can typical ly be ordere d in three ways: Cut Sheet, Folio S heet, a nd Web Rolls. • [...]

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    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 30 COLOR MATERIALS USAGE GUIDE International S t andards Organization (ISO) p aper sizes A0 ISO size s are wi dely use d in coun tries u tilizin g the me tric sys tem. [...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 31 How to Select the Right T exture/Finish Some gr ades o f paper are a vailabl e in a variety of finis hes. Depend ing on whic h one you choo se, a paper finish can b e responsi ble for th e feeli ng or mo od projec ted from a printe d piece. The right fin[...]

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    HOW TO ORDER PAPER LIKE A PRO Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 32 COLOR MATERIALS USAGE GUIDE How to Speci fy Paper Paper c an be spe cifie d or ord ered in sever al wa ys: from a mill, paper distri butor , paper retailer , s upply[...]

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    HOW TO ORDER PAPER LIKE A PRO COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 33 How to Cut Y our Cos t s Paper i s one of th e larges t expens es of a pr int job. Y o u can re duce your c osts signi ficant ly by fo llowin g a few si mple g uideline s. T en ways to keep you r costs down 1. Use s t andard sizes : Design you r printe d[...]

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    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 34 COLOR MATERIALS USAGE GUIDE Usage Guidelines for Xerox Color Copiers and Printer s Xerox has an ong oing m aterials test program where new [...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 35 Heavy- Weight Pa pe rs Contact your Xerox representa tive or visit th e Xerox website f or the curre nt list of reco mmende d materi als fo r your copie r/printer . Description and expect ations Heavy-wei ght papers[...]

  • Página 40

    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 36 COLOR MATERIALS USAGE GUIDE Coated Papers Contact your Xerox representa tive or visit th e Xerox website f or the curre nt list of reco mme[...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 37 Hint s, tip s and testing results Xerox testin g has s hown t he foll owing: • Coated papers are ve ry susce ptible to humidi ty . Image m ottle (light patch es in solid areas) or li ght imag es overa ll will occu[...]

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    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 38 COLOR MATERIALS USAGE GUIDE • If attempti ng to run t wo sid ed copie s, run the s ide with th e lightes t image , or the s ide with n o [...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 39 Recycl ed P apers Description and expect ations Most re cycled papers are made fro m a com binati on of new p ulp, waste fro m the paper-mak ing pro cess, and paper that h as been returned by con sumers for recycl i[...]

  • Página 44

    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 40 COLOR MATERIALS USAGE GUIDE Hole-Punched Papers Description and expect ations Hole-pun ched papers have two or more holes al ong one edge f[...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 41 Pressure- Sensitive La bels Contact your Xerox representa tive or visit th e Xerox website f or the curre nt list of reco mmende d materi als fo r your copie r/printer . Description and expect ations Pressu re-sen s[...]

  • Página 46

    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 42 COLOR MATERIALS USAGE GUIDE Preprinted Papers Description and expect ations This cate gory en compasses a wide va riety of material s. Offs[...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 43 Single-S tep T ransfer Paper Contact your Xerox representa tive or visit th e Xerox website f or the curre nt list of reco mmende d materi als fo r your copie r/printer . Description and expect ations Single s tep t[...]

  • Página 48

    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 44 COLOR MATERIALS USAGE GUIDE T r anspare ncie s Contact your Xerox representa tive or visit th e Xerox website f or the curre nt list of rec[...]

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    USAG E G UID E LIN ES F O R XER O X C O LO R COP IE RS AND PRINT ERS COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 45 • A light, oily re sidu e may b e prese nt on the transparency after copyin g. This residue will eventual ly disa ppear , but it ma y be remove d by ge ntly wipi ng the su rface with a cl oth or ti ssue. CAUTION: [...]

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    USAGE GUIDELINES F OR XEROX COLOR COPIERS AND PRINTE RS Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 46 COLOR MATERIALS USAGE GUIDE This page is intent ionall y blank .[...]

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    GLOSSARY COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 47 Glossary A Acid-free p aper: Paper m ade from p ulp c ontaining li ttle or no acid so it resis ts deterior ation f rom age. A lso called alkali ne paper , archival paper , n eutra l pH paper , permanen t paper and th esis paper . A4 paper: ISO paper si ze 210 x 297m m used f[...]

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    GLOSSARY Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 48 COLOR MATERIALS USAGE GUIDE Carton: Selling unit o f paper wei ghing app roxi mately 1 50 pounds ( 60 kilo s). A carton can conta in anywhe re from 500 to 5,000 sheets depen ding o n the[...]

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    GLOSSARY COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 49 Fine p apers: Papers made spe cific ally fo r writin g or com merc ial printin g, as com pared to coar se papers an d industr ial papers . Als o called cultu ral papers an d graphic papers. Finish: Sur face ch a ract erist ics of t he p aper , such as vel lum, a ntiq ue, or [...]

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    GLOSSARY Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 50 COLOR MATERIALS USAGE GUIDE L Laser bond: Bond paper made espec ially sm ooth and dry to run well thr ough la ser pr inter . Leaf: One page in a book. Lead ed ge: The edge of the paper t[...]

  • Página 55

    GLOSSARY COLOR MATERIALS USAGE GUIDE Visit our website at www.xerox.com 51 Printability: The abi lity of paper to be re produced with high quality pr int ing . Publishing p aper: Paper mad e in weigh ts, color s, and sur faced su ited to books , magazin es, catalogs and free -standing inse rts. Q Quick printing: Printi ng usi ng sm all sheetfed pr [...]

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    GLOSSARY Contact your local authorized Xer ox distributor, or call Xero x at 1-800-822-2200 in the US A, or 1-800-668-0199 in Canada for our full line of media. 52 COLOR MATERIALS USAGE GUIDE SWOP: Abbrev iation for Speci fications for Web Offset Public ations. T Te x t p a p e r : Designation for pri nting papers wi th texture d surfac es su ch as[...]

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    XER O X ® , The Document Company ® and the digital X are trademarks of XEROX CORPORA TION. 1 -800-822-2200 or visit our web site a t www .xero x.com et a competitive edge by creating offset quality documents on demand with your existing office equipment. Xerox offers a vast array of thruput supplies so you can create almost anything you can imagi[...]

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    Make a splash with your next color document with Xerox Color Xpressions Produ cts. From papers, covers and transparencies to window decals, greeting cards, tabs, DocuCard® ID cards, folders, labels and other products, Xerox Color Xpressions Products were designed to help you make a splash with all of your color documents. And with a special surfac[...]