Panasonic KX-TGP500 manual

Thank you for purchasing a Panasonic p roduct. Y ou c an con fig ure some of the feat ure s of thi s uni t thr oug h the Web user int erf ace. See “Programmi ng through the W eb user interface ”, page 40. Please re ad this gu ide before using the u nit and sa ve it for f uture ref erence. User Guide SIP Cordless Phone Model No. KX-TGP500 Model [...]

T able of Contents 2 Introduction About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 4 Model composition . . . . . . . . . . . . . . . . . . . . . . . 4 About the Web user interface . . . . . . . . . . . . . . . 4 Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . 5 Additional/replacement accessories . . . . . . . . .[...]

T able of Contents 3 Call er li st . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 V oice m ail servic e . . . . . . . . . . . . . . . . . . . . . . . 44 Intercom Feature s Intercom features between handsets . . . . . . . . 45 Intercom features between the handset and base unit (KX-TGP550 only) . . . . . . . . . . . . . . . . . . . [...]

Introduction 4 About this guide This guide explains how to operate and custom ize KX-TGP500/KX-TG P550. Please be sure y our network is configured for KX- TGP500/KX-TGP550. C ontact your administrat or about the netwo rk settings and available featu res. Model composition Feature differen ces About the Web user interface Y ou can configure some of [...]

Introduction 5 Emergency calls All lines including unassigned li nes are available for emergency calls if the phone numbers are configured in the Web user i nterface. Availa bility depends on your phone sy stem. Contact your administrator for further information. Additional/replaceme nt accessories Please contact your nearest Panason ic dealer for [...]

Getting S tarted 6 Controls (Handset) A Char ge indica tor Ringer indicator Message indicator B Speaker C {C} (T ALK ) D {s} (SP-PHO NE: Speakerphone) E Headset jack F Dial keypad G Receiver H Display I { OFF } J { REDIAL } { P AUSE } *1 K Micro phone L Charge cont acts *1 A 3.5 sec ond pause is inserted e ach time { P AUSE } is pressed. It is usef[...]

Getting St arted 7 KX-TGP550 A Corde d handset B Receiver C Speaker D Hands et p aging bu ttons ( { j } – { k } ) Handset st atus indicators E Hands et p aging bu tton { ALL } F { LINE ST A TUS } G Index sticker H { HOLD } I { REDIAL } { P AUSE } *1 J Display K Soft keys L Headset jack M Micro phone N Dial keypad O { SP-PHON E } { HEADSET } SP-PH[...]

Getting S tarted 8 Understa nding the indi cators on the bas e unit ST A TUS indicator During the startup process you may notice that the ST A TUS indicator on t he base unit is flashing. This indicates that the base unit is booting up with your phone system. Y ou may find the following flash patterns helpful: Status Meaning Col or Light pattern Gr[...]

Getting St arted 9 Handset status indica tors The handset status indicators on the base unit show the s tatus of each handset as follows: Display Handset d isplay items Display items Main m enu ico ns The following icons are shown when you press down on the center of the j oystick in standby mode. Base unit display it ems Display items Avai lable f[...]

Getting S tarted 10 Main m enu ico ns The following icons are shown when you press { MENU } (middle soft key) in st andby mode. T emporarily switching the handset display mode Y ou can select to display either a single it em or multiple items on one screen at a time for the phonebook list, caller list, and redial list. Y ou can temporarily switch t[...]

Getting St arted 11 1 { LINE } (right soft key) 2 {V} / {^} : Select the des ired line. L The display shows the current status of the line. See page 9 for details. L T o select the line to make a call, press {C} . 3 { OFF } 1 { LINE ST A TUS } 2 {V} / {^} : Select the des ired line. L The display shows the current status of the line. See page 9 for[...]

Y Making and Answering Calls using the Handset 12 Making calls 1 Lift the handset and dial the ph one number . L T o correct a digit, press { CLEAR } . 2 Pres s { CALL } or {C} . L The unit selects the de fault line configured by your administrator . L Y ou can also select the line manually as follo ws: { LINE } i {V} / {^} : Select the desired lin[...]

Y Making and Answering Calls using the Handset 13 Answering calls When a call is being rece ived, the ringer indicator on the handset flashes rapidly . The last 4 digits of the line number on which the call is being received are displayed. 1 Lift the handset and press { CALL } , {C} , or {s} when the unit rings. L Y ou can also answer the call by p[...]

Y Making and Answering Calls using the Handset 14 Call waiting This feature allows you to receive c alls while you are already talking on the phone. If you receive a call while on the phone, t he 2nd caller’s information is displayed on the handset that is in use after you hear the int errupt tone (page 28). The feature dep ends on you r phone sy[...]

Y Making and Answering Calls using the Handset 15 Conference calls Multiple people can establ ish a conference call. 1 During an outside call, press { MENU } . 2 {V} / {^} : “ Conference ” i { SELE CT } 3 Dial the phone number. L T o correct the number , press { CANCEL } to clear the number and enter again. 4 Wai t for the paged party to answer[...]

: Making and Answering Calls using the Base Unit (KX-TGP550 only) 16 Making calls 1 Dial the phone number. L T o correct a digit, press { CLEAR } . 2 Lift the corded handset. L The unit selects the de fault line configured by your administrator . L Y ou can also select the line manually as follo ws: { LINE } i {V} / {^} : Select the desired line. i[...]

: Making and Answering Calls us ing the Bas e Unit (KX -TGP550 only) 17 Editing/erasing/storin g a number in the redial l ist 1 { REDIAL } 2 {V} / {^} : Select the desired phone number . i { MENU } 3 Proceed with the desired operation. ■ Editi ng a nu mber befo re call ing: {V} / {^} : “ Edit and Call ” i { SE LECT } i Press { < } or { >[...]

: Making and Answering Calls using the Base Unit (KX-TGP550 only) 18 2 Dial the phone number. 3 Proceed with the desired operation. ■ When you are using the corded handset: Lift the corded handset. ■ When you are using the speakerphone: Press { SP -PHONE } . 4 T o r eturn t o the 1s t cal l, press { SWITCH } . Useful features during a call Mute[...]

: Making and Answering Calls us ing the Bas e Unit (KX -TGP550 only) 19 Note: L In step 3, you can dial the phone number from the phonebook: { C } i {V} / {^} : Select the desired entry . i { CALL } Conference calls Multiple people can establ ish a conference call. 1 During an outside call, press { MENU } . 2 {V} / {^} : “ Conference ” i { SELE[...]

Y Phonebook using the Handse t 20 Using the phonebook The phonebook allows you to make calls without having to dial manually . Y ou can add 100 names and phone numbers to the p honebook. Adding entries 1 { MENU } (center of joystick) 2 {V} / {^} : “ Phonebook ” i { SELE CT } 3 { ADD } 4 Enter the party’s name (16 characters max.). i { OK } 5 [...]

Y Phonebook using the Handset 21 3 Press the dial k ey ( { 0 } – { 9 } , or {#} ) which contains the charact er you are sear ching for (page 20). L Press the same dial key repeatedly to display the first entry corresponding to each character loca ted on that dial ke y . L If there is no entry corresponding to the character y ou selected, the next[...]

Y Phonebook using the Handse t 22 Making a call usi ng a speed d ial key 1 Press and hold the desired speed dial key ( { 1 } – { 9 } ). L Y ou can view other speed dial assignments by pushing the joystick down or up. 2 {C} L Y ou can also s elect the line m anually as follows: { LINE } i {V} / {^} : Select the desired line. i Press { CALL } or {C[...]

: Phonebook using the Base Unit (KX-TGP550 only) 23 Using the phonebook The phonebook allows you to make calls without having to dial manually . Y ou can add 100 names and phone numbers to the p honebook. Adding entries 1 { C } (left so ft key) 2 { ADD } 3 Enter the party’s name (16 characters max.). i { OK } 4 Enter the party’s phone number (3[...]

: Phonebook using the Base Unit (KX-TGP550 only) 24 L Press the same dial key repeatedly to display the first entry corresponding to each character loca ted on that dial ke y . L If there is no entry corresponding to the character y ou selected, the next entry is displayed. 3 {V} / {^} : Scroll through the phonebook if necessary . 4 Lift the corded[...]

: Phonebook using the Base Unit (KX-TGP550 only) 25 L Y ou can also s elect the line m anually as follows: { LINE } i {V} / {^} : Select the desired line. i Lift the corded handset . Canceling a speed dial assignment 1 Press and hold the desired speed dial key ( { 1 } – { 9 } ). i { ERASE } 2 {V} / {^} : “ Yes ” i { SELEC T } i { EXIT } Copyi[...]

Y Programming using the Handse t 26 Programmab le settings Y ou can cus tomize the unit b y programming the f ollowing features. T o access the features, there are 2 methods: – scrolling through the display m enus (page 26) – using the direct commands (page 27) Some of the features can be programmed through the Web user int erface (page 40). L [...]

Y Programming using the Handset 27 *1 If y ou program these settings using one of the hands ets, you do not nee d to program the same it em using another unit. Programming using the direc t commands 1 { MENU } (center of joystick) i {#} 2 Enter the des ired feature code. 3 {V} / {^} : Select the d esired setting. i { SA VE } L This step may vary de[...]

Y Programming using the Handse t 28 *1 If y ou program these settings using one of the hands ets, you do not nee d to program the same it em using another unit. *2 If y ou want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature. *3 We rec ommend programm ing this setting wit h your administ rato[...]

Y Programming using the Handset 29 Call forward Incoming calls c an be forwarded to anot her party . Y ou can choose one of 3 modes: – “ Unconditional ” : All incom ing calls are forwarded. – “ Busy ” : Incoming c alls while the line is in use are forwarded. – “ No answer ” : Incoming c alls after a certain number of ring s are fo[...]

Y Programming using the Handse t 30 Do not disturb This feature allows t he unit to reject calls on selected lines. The default setting is “ Off ” . Import ant : L We recommend setting with you r administrator . Contact your administr ator for further information. L If this feature is set on your unit, it may be overridden by you r phone sy ste[...]

Y Programming using the Handset 31 3 { OFF } Viewing/editing/erasing call block numbers 1 { MENU } (center of joystick) i {#}{ 2 }{ 1 }{ 7 } 2 {V} / {^} : Select the d esired entry . L T o exit, press { OFF } . 3 Proceed with the desired operation. ■ Editi ng a number: { MENU } i {V} / {^} : “ Edit ” i { SELECT } i Edit the phone number . i {[...]

Y Programming using the Handse t 32 Up dating the base unit sof tware Y our phone s ystem dealer may offer new features and improve its software version from time to time. If you set the base unit software update setting to manual mode through the Web user interface, you need to download the update when “ Update version.Press OK. ” is displayed[...]

: Programmi ng using t he Base Unit ( KX-TGP550 only) 33 Programmab le settings Y ou can cus tomize the unit b y programming the f ollowing features. T o access the features, there are 2 methods: – scrolling through the display m enus (page 33) – using the direct commands (page 34) Some of the features can be programmed through the Web user int[...]

: Programming using the Base Unit (KX-TGP550 only) 34 *1 If you program these settings using the base unit, you d o not need to program the sa me item using a handset. Programming using the direc t commands 1 { MENU } (middle soft key) i {#} 2 Enter the des ired feature code. 3 {V} / {^} : Select the d esired setting. i { SA VE } L This step may va[...]

: Programmi ng using t he Base Unit ( KX-TGP550 only) 35 *1 If you program these settings using the base unit, you d o not need to program the sa me item using a handset. *2 We rec ommend programm ing this setting wit h your administ rator . Contact your administrator for further information. *3 This tone lets you know when you receive an outsi de [...]

: Programming using the Base Unit (KX-TGP550 only) 36 Call forward Incoming calls c an be forwarded to anot her party . Y ou can choose one of 3 modes: – “ Unconditional ” : All incom ing calls are forwarded. – “ Busy ” : Incoming c alls while the line is in use are forwarded. – “ No answer ” : Incoming c alls after a certain numb[...]

: Programmi ng using t he Base Unit ( KX-TGP550 only) 37 Do not disturb This feature allows t he unit to reject calls on selected lines. The default setting is “ Off ” . Import ant : L We recommend setting with you r administrator . Contact your administr ator for further information. L If this feature is set on your unit, it may be overridden [...]

: Programming using the Base Unit (KX-TGP550 only) 38 3 { EXIT } Viewing/editing/erasing call block numbers 1 { MENU } (middle soft key) i {#}{ 2 }{ 1 }{ 7 } 2 {V} / {^} : Select the d esired entry . L T o exit, press { EX IT } . 3 Proceed with the desired operation. ■ Editi ng a number: { MENU } i {V} / {^} : “ Edit ” i { SELECT } i Edit the[...]

: Programmi ng using t he Base Unit ( KX-TGP550 only) 39 L If you want to download t he update later , press { C ANCEL } . When you are ready to download, see “C onfirming the base unit software version”, page 39. 2 { OK } Note: L The ST A TUS indicator on the base unit f lashes while downloading. When th e download is complete, the ST A TUS in[...]

Programming throug h the Web User Inte rface 40 Programming through t he Web user interface Y ou can program the following features through the Web user interface. The password is required. Contact your administr ator for furt her information. – Network settings – Call forward (page 29, 36) – Do not disturb (page 30, 37) – Block anonymous c[...]

Reg ister ing a U nit 41 Registering a unit Operating additional unit s Addition al handset s Up to 6 handsets can be registered to the base unit. Registerin g a han dset to t he base unit The supplied handset and base unit are pre- registered. If for some reason the handset is not registered to the base unit (for example, _ is displayed even w hen[...]

Specia l Feature s 42 Using Caller ID servi ce Availability of this service depends on your phone system. Contact y our administ rator for furt her information. Caller ID featur es When an outside call is being received, the caller ’s information is displayed. Caller information for the last 100 callers is logged in the caller list f rom the most[...]

Special Fe atures 43 Editing a caller ’ s phone number before calling back 1 { CID } (left soft key ) 2 {V} / {^} : Select the d esired entry . L Y ou can see the detail ed information about the caller by pressing { SIN GLE } . 3 { MENU } 4 {V} / {^} : “ Edit and Call ” i { SELECT } 5 Edit the number . L Press dial key ( { 0 } – { 9 } ) to [...]

Specia l Feature s 44 numbers. T o return to the previous display , press { < } . 3 { MENU } 4 {V} / {^} : “ Save phonebook ” i { SELECT } 5 Continue from step 3, “Editing ent ries”, page 24. V oice mail service V oice mail service is available depending on your phone system. Y our phone system answers calls for you when you are unavaila[...]

Intercom Features 45 Intercom features bet ween handsets Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones (page 28). T o answer the c all, press { OFF } , then pr ess {C} . L When paging the handset, the paged handset beeps for 1 minute. Making an in[...]

Intercom Feature s 46 Note: L If the other handset user does not answer the call within 1 minute, the call rings at y our handset again. Answering a tran sferred call Press {C } to answ er the page. Note: L After the paging p arty disconnects, you can talk to the outside caller . Intercom features bet ween the handset and base unit (KX-TGP550 only)[...]

Intercom Features 47 T r ansfer ring calls Outside calls can be transferred between the handset and base unit . 1 During an outside call, press { MENU } . 2 {V} / {^} : “ Intercom ” i { SELE CT } 3 {V} / {^} : Sel ect t he ba se u nit . i { CALL } 4 Wai t for the paged party to answer . L If the paged p arty does not answer , press {C} to retur[...]

Useful Information 48 Belt clip W all mounting Charger 1 Drive the screws (not supplied) into the w all. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Note: L Make sure that the wall is s trong enough to support the weight of the unit. ■ T o attach ■ T o remove Hooks Screws 25.4 mm (1 inch) A B C[...]

Useful Information 49 Base unit (KX-TGP 500) 1 Remove the base unit stand by pushing ( A ) and sliding down ( B ). 2 Mount the base unit by inserting the screws (not supplied) into t he round openings on the unit, then slide the unit down to secure it. Note: L Make sure that the wall is strong enough to support the weight of the unit. T o attach th[...]

Useful Information 50 Error messages If the unit detects a problem, one of the f ollowing messages is shown on the display . Display message Cause/solution Busy L The called unit is in use. L The line you tried to join is not set to accept other units (page 14, 18). L 3 lines are alrea dy being used. Wait until C changes to l (page 9). L Other unit[...]

Useful Information 51 T roubleshoot ing If you still have difficulties after following the inst ructions in this section, disconnect t he base unit’s AC adaptor , then reconnect the base unit ’s AC adaptor . Remove the bat teries from the handset, and then insert the batteries into the handset again. General use Proble m Cause/solution The unit[...]

Useful Information 52 Progra mmable set tings Proble m Cause/solution I cannot program items. L Programming is not possible wh ile either another handset or the base unit is being used. Try again later . L Programming is not poss ible while the base unit is downloading data. W ait until the ST A TUS in dicator stops flashing and lights in steady gr[...]

Useful Information 53 ST A TUS indicator Proble m Cause/solution The ST A TUS indicator continues flashing in amber . L An IP address may not hav e been acquired or the static IP address is not appropriate. Check t he base unit’s IP addres s: Handset: { MENU } (c enter of joystick ) i {#}{ 5 }{ 0 }{ 1 } Base unit (KX-T GP550 only): { MENU } (m id[...]

Useful Information 54 Battery recharge Making/answering calls, in tercom Proble m Cause/solution The handset beeps an d/or ) flashes. L Battery charge is low . Fully char ge the batteries. Refer to the Quick Guide for detail s. I fully charged the batteries, but ) still flashes or 0 is displayed. L Clean the charge contacts and charge again. Refer [...]

Useful Information 55 *1 KX-TGP550 Caller I D Liquid da mage Cautio n: L T o avoid permanent damage, do not us e a mi cr owave oven to speed up the drying process . During a conversation, the following occurs: – noise is heard. – the sound is interrupted. – the sound is delayed. L It may be caus ed by som eone using a comput er connected to t[...]

Useful Information 56 Specifications ■ Stand a rd : DECT 6.0 (Digital Enhanced Cordless T elecommunications 6.0) ■ Freque ncy range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 1 15 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Network interface: 10/100base-TX auto M DI/MDIX Et hernet LAN port ■ Support cod ecs: G .722, G .71 1 µ -law [...]

Open S ource Softw are 57 Open Source Software Parts of this product use O pen Source S oftware. Rele vant conditions apply t o this software. Panasonic cannot accept inquiries regarding the co ntent of the following c opyright and license information. <<NetBSD kernel>> This product uses a part of NetBSD kernel. The use of a part of Net[...]

Open S ource Softwa re 58 Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright (c) 1[...]

Open S ource Softw are 59 Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (C) 19[...]

Open S ource Softwa re 60 * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in * the documentation and/or other materials provided with the * distribution. * * 3. All advertising materials mentioning features or use of this * software must display the following ackn[...]

Open S ource Softw are 61 * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions[...]

Open S ource Softwa re 62 <<MT19937>> The MT19937 software that T akuji Nishimura and Makoto Matsumoto developed is contained, and this product shall be used subject to the following license conditions. Copyright (C) 1997 - 2002, Makoto Matsumoto and T akuji Nishimura, All rights reserved. Redistribution and use in source and binary for[...]

Index 63 Index A Additional handset: 41 Anonymous calls: 31 , 38 Answering calls Ba se un it : 17 Handset: 13 Auto inte rco m: 45 Auto talk: 13 B Battery: 5 Be lt c lip : 48 Block anonymous: 30 , 37 Block Caller ID: 31 , 38 C Call block: 30 , 37 Caller ID service: 42 Caller list: 42 Caller list edit: 43 Call forward: 29 , 36 Call share: 14 , 18 Cal[...]

PNQX21 12Y A CM0709SY20 30 Copyri ght: This material is copyrighted by Panasonic System Netw orks Co., Ltd., and may be reproduced for internal use only . All other reproduct ion, in whole or in part, i s prohibited without the written consent of Panasonic System Network s Co., Ltd. © Panasonic System Networks Co., Ltd. 2009 One Panasonic W ay , S[...]