Jabra PRO 9450 EMEA manual

www.jabra.com User Manual Jabra PRO™ 9450[...]

2 E N G L I S H JAB RA PR O 9450 WEL COME Congratulations on pur chasing your new Jabra PRO 9450. We are sure you will enjo y its wide range of features , and nd it comfortable to wear and easy to use. Jabra PRO 9450 Headset F eatures • Up to 150 meters range from headset to base . • Wideband audio for ex ceptional sound quality. •?[...]

3 E N G L I S H JAB RA PR O 9450 CON T E N TS 1. PR O D U C T O V E R V I E W ........................................................................... 6 1.1 P ack age Contents .................................................................................................................................. 6 1.2 Headset ..........................[...]

4 E N G L I S H JAB RA PR O 9450 5.5 Base Keypad ............................................................................................................................................ 20 5.6 Base Keypad V isual Indicators ...................................................................................................... 21 5.7 Base Audio I[...]

5 E N G L I S H JAB RA PR O 9450 9. SU P P O R T ................................................................................................. 28 9.1 F A Qs and T roubleshooting ............................................................................................................ 28 9.2 Getting Assistance .................................[...]

6 E N G L I S H JAB RA PR O 9450 1. P R O D U C T O V ER VI E W 1.1 P ACK AG E CON T EN T S T elephone Cable Pow er Adapter USB Cable System-optimized Leaet Headband Attachment Earhook Attachment (small, medium and large earbuds) Quick Start Guide Installation CD (Jabra PC Suite and User Manual) Base and Headset Cradle Warning & Declaration [...]

7 E N G L I S H JAB RA PR O 9450 1.2 HE A DS E T Speaker Multi-function Button T ouch Panel LED Indicator Microphone Boom Arm Mount for Wearing-style Attachments Recharge Contact Noice- cancelling Microphone 1.3 HE A DS E T A T T A CH M EN TS The Jabra PRO 9450 headset can be worn in the headband, earhook or neckband wearing-styles. The headband an[...]

8 E N G L I S H JAB RA PR O 9450 Attaching the Headband 1. Align the headset and the headband wearing-style attachment, as illustrated , and press rmly together until they click into place (snap-to-click). 2. Rotate the microphone boom arm for left or right ear use. 3. Adjust the length of the headband to t snugly against the head. Attaching [...]

9 E N G L I S H JAB RA PR O 9450 1.4 BA S E Headset Recharge Contact Headset Cradle Keypad Microphone V olume Control Clear Dial T one Switch Fr ont Panel Security Slot Speaker T elephone Port Handset Port AUX P or t USB Port Pow er Adapter P or t Busy-light Indicator Port[...]

10 E N G L I S H JAB RA PR O 9450 1.5 PR E P ARI N G TH E BA S E 1. Remove the protective f oil from the cradle and the keypad. 2. Rotate the cradle for left- or right-handed docking, as illustrat ed. 1.6 OP T IO N AL ACC E SS O RI E S The following Jabra PRO acc essories are available separately . Neckband Attachment Replacement Earhook, with Earb[...]

11 E N G L I S H JAB RA PR O 9450 2. CO N N E C T I N G LAUNCH THE INTERACTIVE SETUP WIZARD ON THE CD FOR ANIMA TED SETUP INSTRUC TIONS The easiest way to connect and congure the Jabr a PRO 9450 is to use the Interactive Setup W izard on the installation CD . Chapters 2 and 3 of this manual are only needed if the Interactive Setup Wizard is not [...]

12 E N G L I S H JAB RA PR O 9450 2.3 CON N EC T TO P C Connect a PC to the Base 1. Plug the supplied USB cable into the port marked on the base . 2. Connect the USB cable to any free USB port on the PC. 2.4 CON N EC T TO D ES K PH O NE Connecting to a desk phone will vary, depending on the type of desk phone used. Refer t o specic desk phone do[...]

13 E N G L I S H JAB RA PR O 9450 Connect to a Desk Phone without Headset Port This desk phone does not have a dedicated headset port. 1. On the desk phone, unplug the handset cable from the phone body . 2. Connect the handset cable to the port marked on the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the[...]

14 E N G L I S H JAB RA PR O 9450 Connect to a Desk Phone with Remote Handset Lifter A remote handset lifter manually lifts the handset from the receiv er to make or answer a call. T o connect a remote handset lifter to a desk phone, please ref er to specic remote handset lifter documentation. 2.5 CO NN E C T T O A B US Y L I GH T IN D IC A T[...]

15 E N G L I S H JAB RA PR O 9450 3. CO N F I G UR I N G 3.1 CON F IG U RI N G F O R D E SK P HO N ES Before rst-time use of the Jabra PRO 9450 with a desk phone , a clear dial tone and microphone volume must be determined for optimal sound quality . B oth features ar e manually adjusted on the base. Set a Clear Dial T one 1. Remove the front pa[...]

16 E N G L I S H JAB RA PR O 9450 3.2 CON F IG U RI N G F O R S O FT P HO N ES 1. Install Jabra PC Suite using the supplied installation CD . Refer to the Jabra PC Suite section of this manual for further information. 2. Laun ch s oftph one softwa re, a nd s et t he J abra PRO 945 0 as spe aker and mic rop hone in the audi o co ngura tion . Refe[...]

17 E N G L I S H JAB RA PR O 9450 Setting V alue Desk phone EHS/RHL mode Auto Detect (default) Jabra GN1000/RHL/None Jabra IQ EHS Cisco DHSG MSH IntelliT one level Level 0 (default) Level 1 Level 2 Level 3 Level 4 Maximum DECT wireless range Normal (default) Low Very low Bandwidth mode for desk phone Narrowband (default) Wideband Bandwidth mode for[...]

18 E N G L I S H JAB RA PR O 9450 4. J A BR A P C S U I T E Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450. For optimal functionality and management of the Jabra PRO 9450, it is highly recommended to install Jabra PC Suit e. Jabra PC Suite consists of: PC Call Manager Enables call management via the PC, and indica[...]

19 E N G L I S H JAB RA PR O 9450 5. J A BR A P R O 9450 F E A T U RE S The Jabra PRO 9450 has seven main fea tures for easy call management. Headset features Base features Multi-function button Keypad T ouch panel Keypad visual indicators LED indicator Audio indicators Audio indicators 5.1 HE A DS E T M UL T I F U NC T I ON B UT TO N The multi-[...]

20 E N G L I S H JAB RA PR O 9450 5.3 HE A DS E T L ED I ND I CA TO R The multi-colored LED indicator is located on the arm of the headset, and indicates headset sta tus. F or a complete list of headset LED indicator samples, please r efer to the T echnical Specifications section (p. 33) of this manual. 5.4 HE A DS E T AU DI O IN D IC A TOR S The h[...]

21 E N G L I S H JAB RA PR O 9450 5.6 BA S E K E YP AD V I SUA L I N DI C A TOR S Icon Event Icon Event Battery charging Current target phone Full ba ttery Phone ringing Low battery Phone on call Very low battery Phone on hold Headset docked Phone unplugged Unknown headset docked Group call Headset and base pairing Audio link between headset and ba[...]

22 E N G L I S H JAB RA PR O 9450 6. B A SI C C A L L MA N A G E M EN T 6.1 DE S K P H ON E: MA KI N G C A LL S, AN S WE R IN G CA L LS , A ND E ND I NG C AL L S Phone with electronic hookswitch, or handset lifter Phone without electronic hookswitch, or handset lifter Make call If necessary, set the desk phone as the target phone, b y pressing and [...]

23 E N G L I S H JAB RA PR O 9450 6.3 SW I TCH IN G BE T W EE N DE S K P H ON E AN D HE A DS E T Whilst on a phone call, it is possible to switch between a phone and a headset without int errupting the call. Desk Phones Switch from desk phone to headset 1. If necessary, press the desk phone button on the base , to set desk phone as target phone. 2.[...]

24 E N G L I S H JAB RA PR O 9450 7. A D V A N C E D CA L L M AN A G E M E N T 7.1 CA L L W AI T IN G Call waiting allows a current softphone call to be placed on hold , and an incoming sof tphone call to be answered (supported softphones only). Check specic sof tphone documentation for call waiting compa tibility. Call waiting can be managed on[...]

25 E N G L I S H JAB RA PR O 9450 Merge an Incoming Call with a C urrent Call Desk phone Softphone 1. While on a desk phone call, tap the softphone button to accept the incoming call . The desk phone call will be placed on hold. 2. Simultaneously press and hold the desk phone and softphone buttons on the base for 1-3 sec- onds to merge the calls. W[...]

26 E N G L I S H JAB RA PR O 9450 8. A D V A N C E D JA B R A P R O 9450 F E A T UR E S 8.1 SA F E TO NE ™ H EA R IN G PR OT EC T I ON Safe T one™ provides eective hearing protection against potential risks , such as acoustic shock and noise exposure. Safe T one™ consists of two components, P eakStop™ and IntelliT one™. PeakStop™ A c[...]

27 E N G L I S H JAB RA PR O 9450 8.4 WI D EB A ND AU DI O The Jabra PRO 9450 supports both wideband and narrowband audio. Wideband audio oers better sound quality at a reduced battery time. Narrowband is default-enabled for desk phones. Wideband is default-enabled for softphones. Change Wideband A udio Settings 1. Launch Jabra Control C enter ,[...]

28 E N G L I S H JAB RA PR O 9450 9. S U PP O R T 9.1 F AQS A ND T R O UB L ES H OOT I NG Q The desk phone/softphone state icon is gr ayed out on the base k eypad. What does this mean? A The phone is not the current target, or the phone is unplugged. Q How do I pair m y headset with the Jabra PRO 9450 base? A Dock the headset with the base to initi[...]

29 E N G L I S H JAB RA PR O 9450 5. Gently pry the battery up and out of the headset. The batt ery will remain attached to the headset by a pair of thin wires. Car efully disconnec t the wires from the headset, and dispose of the old batt ery. 6. Align the wir e connector of the new battery with the socket inside the headset, and press rmly int[...]

30 E N G L I S H JAB RA PR O 9450 Q Is it possible to listen in on calls with the Jabra PRO 9450? A The risk of unauthorized access is limited. The Jabra PRO 9450 uses 64-bit encryption. Q What is the range on the J abra PRO 9450? A Jabra PRO 9450 supports a maximum range of up to 150m (base to headset). Range varies according to the environment in[...]

31 E N G L I S H JAB RA PR O 9450 9.2 GE T T IN G AS S IS T AN C E If you have any pr oblems with the Jabra PRO 9450 not addressed in this manual, please contact Jabra technical support at any of the locations listed below . WEB www.jabra.com EUROPE Phone : E-mail: Belgique/Belgium + 49 (0)8031 2651 72 techsuppor t@gn.com Czech Republic + 420 800 5[...]

32 E N G L I S H JAB RA PR O 9450 10. T E C H N I C A L S P E C I F I C A TI O N S 10.1 JA B RA P R O H E AD S E T Operating Envir onment: -10˚C to +55˚C (0˚C to +40˚C when charging); Up to 95% RH non c ondensing. Call Contr ol: Multi-function button support for answer call, end call, reject call, redial , swap held calls; docking operations ca[...]

33 E N G L I S H JAB RA PR O 9450 10.2 HE A DS E T B A T T ER Y Battery T ype: Lithium Ion. Battery Capacity: 315 mA/h, typical. Battery T alk Time: Up to 10 hours. Battery Lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y). Battery Standby Time: At least 100 hours. Operating T emperature Range: -10˚C to +60˚C. Note: [...]

34 E N G L I S H JAB RA PR O 9450 10.4 HE A DS E T AU DI O IN D IC A TOR S Sample (click to play) Action Pow er on Pow er o Button tap Button double-tap Button press Maximum speaker volume reached Minimum speaker volume reached Microphone muted Incoming call on desk phone Incoming call on softphone Incoming call on dierent phone, while on a c[...]

35 E N G L I S H JAB RA PR O 9450 10.5 MA T ER I AL S AN D AL L ER G I ES The headband attachment is made of stainless steel and does not hav e a nickel-coated surface. Nickel release from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week limit established by EU Dir ective 94/27/EF . The stainless steel alloy was tested for ni[...]

36 E N G L I S H JAB RA PR O 9450 10.8 CE R T IF I CA TI O NS A ND S AF E T Y A PP R O V A L S CE This product is CE marked according to the pr ovisions of the R & T TE Directive (99/5/EC ). Hereby , GN declares that this product is in compliance with the essential requiremen ts and other relevant provisions of Dir ective 1999/5/ EC. For furthe[...]

37 E N G L I S H JAB RA PR O 9450 11. G LOS S A RY DECT (Digital Enhanced Cordless T elecommunications). DECT is an E TSI standard for digital portable phones (cordless home telephones), commonly used for domestic or corpora te purposes. Firm ware The software that is embedded in a hardware device , for example any Jabra headset or base. Hookswitch[...]

38 E N G L I S H JAB RA PR O 9450 32-00700 RevC www.jabra.com MA DE IN CHI NA TY PE : 94 00 HS /B S © 2011 GN Netcom A /S. All rights reser ved. Jabra ® is a registered tr ad ema rk o f GN N et com A /S . Al l ot her t ra de ma rk s inc lu de d herein are the pro perty of their respe ctive owners. ( Design and specifications sub ject to change wi[...]