Brother HL-4000CN manual

i Br other Color Laser Printer H H L L - - 4 4 0 0 0 0 0 0 C C N N USER’S GUIDE Plea se read t his manual t horou ghly before using t he pr inte r . Y ou can p rin t or view this man ual from the C D-R OM at any time . Please k eep the CD- R OM i n a conv enien t place f or quic k and easy r ef erence at all tim es . The Brother Solutions Center [...]

ii Br other Lase r Prin ter HL-4000CN Series User’ s Gu ide (For USA & CANADA Only) IMPORTANT INFORMATION: Fo r technical and operationa l assistance, you must call the countr y where you purchased the printer. Ca lls must be made from within that country. In USA : 1-800-276-7746 In Canada: 1-800-853-6660 514-685-6464 ( In Montrea l ) If you [...]

iii T r ademarks Brother is a reg istere d tradem ark of Brothe r Industr ies, Ltd. Apple and LaserWriter are reg istered trad emarks, an d TrueType i s a trademark of App le Comput er, Inc. Centron ics is a trademark of Genicom Corpo ration. Hewlett-Pack ard, HP, PCL 5e, PCL 6 and P CL are registered tr ademarks of Hewlet t-Packard Company . PostS[...]

iv R R E E G G U U L L A A T T I I O O N N S S Electr onic Emission Notices Federal Comm unications Commission (FCC) Dec laration of Conformity (For U .S.A. Only) Respons ible P arty: Brother Inter national C orporat ion 100 Somers et Corporate B oule vard Bridge water , NJ 0880 7-0911, USA TEL: (908) 7 04-1700 declares, that the pr oducts Product [...]

v Industry Canada Compliance Statement (For Canada Onl y) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conf or me à la nor me NMB-003 du Canada .[...]

vi “ “ “ “ EC ” ” ” ” Declar ation of Conf ormity Manufac turer Brother Indus tries Ltd., 15-1, Naeshiro -cho, Mi zuho-ku, Nagoya 467-856 1, Japan Here with decla re that : Product s description : Laser Printer Product Na me : HL-4000CN is in confor mity w ith pro vis ions of the Di recti ves app lied : Lo w V olta ge Direc ti ve 73[...]

vii Internat ion al E NERGY S TA R ® Compliance Stat ement E NERGY S TAR ® is a U .S. registered mark. The pur pose of the Internat ional E NERGY S TAR ® Prog ram is to pro mote the de v e lopment and popular ization of energy-efficient office equipments. As an E NERGY S TAR ® P ar tner , Brother Industr ies, Ltd. has determ ined that this prod[...]

viii IEC 60825 Specificat ion (220 - 240 V Model Onl y) This pr inter is a Class 1 l aser product as defined in IEC 60825 specifications . The label show n below is attached in countr ies where required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This pr inter has a Class 3B Laser Diode that emits in visibl e laser ra[...]

ix Safety Inf ormation IMPOR T ANT - For Y our Safety T o ensure saf e ope ration the three-pin plug supplied mu st be inser ted only into a standard three-pin pow er point soc ket which is p roperly ear thed ear t hed through the normal household wir ing. Extension cords should not be used with the equipment. If it is essential that an e xtension [...]

x Wiring Inf ormation (For U .K. only) Impor tant If the main s pl ug su ppli ed wi th th is p rinter is no t s uitab le f o r y our soc k et outl et, re mo v e the plug from the mains cord and fit an appro pr iate three pin plug . If the replacement plug is intended to take a fuse then fit the same rating fuse as the or iginal. If a moulded plug i[...]

xi I I n n t t r r o o d d u u c c t t i i o o n n Thank y ou f or purch asing t he HL-4 000CN . This guide contains important inf or mation abo ut the printer oper ation and pr ecautions to be f ollow ed. T o help y ou use it effi ciently , please r ead this guide bef ore using y our ne w printer . Fur t her more, after y ou read the guid e, st or[...]

xii T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s RE G U LATION S ................................................................................................................... . .......... . iv Introduction.................................................................................................................. . .......[...]

xiii 3.3 P r inting f r o m a C o m puter .................................................................................................. . . 3 - 6 3.3.1 In W i nd o w s .................................................................................................................... . ............................. 3-6  P r i n ting f r o m[...]

xiv CHAPTER 5 CONT R O L P ANEL ............................................................................................... 5-1 5.1 Control P a nel F unctio n ality............................................................................................... . .. 5-1 5.1.1 LED Indicators ........................................................[...]

xv 6.4 P r int Quality P r obl e m s .................................................................................................... . .... 6-7 6.4.1 B l ank or C o mpletely B l ack P a ges are Output .................................................................................... . ........ 6-7 6.4.2 F a ded or Dirty Printout s , W h ite [...]

xvi 8.3 Replacing the Trans f er Roll Cartridg e .............................................................................. 8-11 8.3.1 T r an s f er R o ll C a rtridge Ha n d ling Precautions .................................................................................. . ....... 8-12  Ha n d ling P r eca u tions ........................[...]

xvii H H o o w w t t o o U U s s e e T T h h i i s s G G u u i i d d e e C C o o n n v v e e n n t t i i o o n n s s The f ollow ing terms and symbols ar e used in the present g uide:  Glossar y  Look 0 Aler ts you t o an i mpor tant oper ating proc edure th at should be per formed with car e. Mak e sure th at y ou read these it ems . ✏ Not[...]

xviii  Symbol Symbol Meaning K ey Indicates a ke y on the keyboard of your com puter . Example: Press the Enter key [ ] Indicates a w indow , dialog bo x, or t ab element or button disp la yed on the com puter scr een. Also ind icates a menu or value dis pla yed on the c ontrol panel. Example: Click [OK] in the [Pr oper tie s] dialog bo x. Set [[...]

xix S S a a f f e e t t y y P P r r e e c c a a u u t t i i o o n n s s T o ensure the sa f e oper ation of y our printer , mak e sure that y ou read this section thoro ughly be f ore use. W ARNING “ W ar ning ” aler ts yo u to situations t hat coul d result i n serious injury or death. CA UTION “ Caution ” aler ts yo u to situations th at [...]

xx T o lift the printer , f ace the fro nt of the printer and grip the rec essed ar eas at th e bottom l eft and right w ith both hands . Ne v er tr y to lift the print er b y g ripping an y other areas . Lifting the printer by g ripping other areas can cause the printer to f a ll, resulting in in jur ies. Recess If you hold the pr int er by the fr[...]

xxi When mo ving the printer , do not tilt it at more than th e angles s ho wn in th e diagr am below . If tilted e xcessiv ely , the pr inter ma y f a ll, resulting in injur ies. After inst alling t he opti onal tr ay mo dule , l oc k do wn the brak es of the casters at th e front of th e tr a y module . F ailure to l oc k do wn the br ak es can c[...]

xxii Precautions f or P o wer and Gr ound (ear thed) Connections W ARNING Use the printer within t he specified po wer r ange . A C po wer: 100-1 27 V A C ± 10% ( 90V -140V) or 220- 240 V AC ± 10% ( 198V -264V) F requency: 50 ± 3Hz/60 ± 3Hz Ensure tha t the po w e r cor d connect or and po wer soc k et are free of dust. In a damp en vironment, [...]

xxiii T o pre v ent fire or el ectric shocks , connect the gr een ear th wire b undl ed with the pow er cord to one of the f ollo wing: • The ear th terminal of t he pow er outlet • A piece of cop per b ur ied in the earth 650 mm or dee per Mak e sure th at the ear th wire on the po w er c ord is con nected bef ore y ou us e the printer . If it[...]

xxiv When the printer is not used o ver an e xtende d period of tim e , s witch it off and unplug it. When an unused pr inter is left connected to a pow er source f or a long period, degr aded insulation c an c ause elec tric shoc ks , curr ent to le ak, or fire . Switch off the printer b ef o re co nnecti ng the i nterf ace cab le or option s . Co[...]

xxv This printer com plies wi th the IEC6 0825 (C lass 1) int er national las er standar d. This means that the printer does not present an y risk of injury to individuals from laser r adiati on. V arious co v ers confine t he las er r adiati on to t he insid e of the printer ; hence , user s cann ot incur injury from the laser under normal oper at[...]

xxvi Other s Ref er to this gui de f or proced ures o n clearing paper jams a nd ho w to resolv e any o ther prob lems t hat ma y occur . Notes on Handling Consumables W ARNING Ne ver p ut a to ner car tridge into an open fl ame . It can e xplo de, r esulti ng in injuries. Ne v er put a transf er roll ca r tr id ge into an open f lame. It ca n e xp[...]

xxvii • When y ou remov e the tr ansf er roll car tridge fr om the printer becaus e the w aste toner col lection b o x is f ull, do not attempt t o empty the w aste ton er bo x and reuse th e car tr idge, as toner may s pill inside the pr inter and cause damage. Loose toner ca n spill inside th e printer and de teriorate print quality . • Do no[...]

1-1 C C H H A A P P T T E E R R 1 1 P P R R I I N N T T E E R R S S Y Y S S T T E E M M S S E E T T T T I I N N G G S S 1 1 . . 1 1 A A d d j j u u s s t t i i n n g g C C o o l l o o r r R R e e g g i i s s t t r r a a t t i i o o n n F ollow the procedur e bel ow to adjust the color registr ation when y ou first install the printer or aft er mo v[...]

1-2  Determining values F rom the lines to th e right of t he Y (yell ow ), M (magent a), and C (cy an) pattern, find the v alues of the str aightest lines . ✏ Note Y ou can also use the d ensest col ors of th e g rid to find the straig htest l ines . The colors printed at the highest de nsity are thos e ne xt to the str a ightes t lines . Whe[...]

1-3 Continued from the pre vious page. ↓ Enter Number Y= 0 M= 0 C= 0 ↓ 4. Using the < > or < > buttons , press the b u ttons until you reach the v alue (f or e xample, +3) displa yed on the char t. Enter Number Y=+3 M= 0 C= 0 ↓ 5. Press the < > b utton once and mo ve the cu rsor to Enter Number Y=+3 M= 0 C= 0 ↓ 6. Repeat s[...]

1-4 1 1 . . 2 2 C C o o n n f f i i g g u u r r i i n n g g t t h h e e P P r r i i n n t t e e r r o o n n a a N N e e t t w w o o r r k k This section describes configur ing the printer f or a netw ork connection. 1 1 . . 2 2 . . 1 1 S S e e t t t t i i n n g g a a n n I I P P A A d d d d r r e e s s s s This section describes the pr ocedure f or[...]

1-5 Continued from the pre vious page. ↓ TCP/IP Setup IP Address ↓ 6. Press the <F or m F eed/Set> or < > b utto n o nce . Setup IP Address DHCP * The v alue currently set has a '*' displa yed ne xt to it. ↓ 7. Press the < > button once . Setup IP Address Panel * ↓ 8. Press the <F or m F eed/Set> button onc[...]

1-6 • IP Address ’192.168.1.100’ • Subnet mask ’255.255.255.0’ • Gatew ay Addre ss ‘192.168.1.254’ Example:  Setting the IP Addres s ✏ Note The IP addr ess consist s of f our sep arate v alues (base 10) s eparate d b y decim al points . The 4 v alues can be se t an ywhere betw een 0 and 255. Continued from the pre vious step [...]

1-7  Setting the Subnet Mask Continued from the pre vious step ↓ TCP/IP IP Address ↓ 17. Press the < > b utt on once . TCP/IP Subnet Mask ↓ 18. Pr ess the <F or m F eed/S et> or < > b utto n on ce . Subnet Mask 000.000.000.000* ↓ 19. Set the subnet mask in the same w ay as th e IP address . T o set v alues with the <[...]

1-8  Setting the Gate wa y Ad dress Continued from the pre vious step ↓ TCP/IP Subnet Mask ↓ 21. Press the < > b utt on once . TCP/IP Gateway Address ↓ 22. Pr ess the <F or m F eed/S et> or < > b utto n on ce . Gateway Address 000.000.000.000* ↓ 23. Set the gate wa y address i n the same w a y as the IP address. T o set[...]

1-9 1 1 . . 2 2 . . 2 2 S S e e t t t t i i n n g g P P r r o o t t o o c c o o l l s s  Look 2 When the printer is s hipped from the f actory , all protocols e xcept FTP’ are activ e by def ault. Normally y ou do no t need to per f or m the oper ations described in t his section when y ou co nnect a ne w printer to a n etwork f or the fi rst [...]

1-10  Changing Pr otocol Settings Ready to Print (The pr int screen. The printer is r eady to pr int.) ↓ 1. Press the <Menu> butto n. The menu screen appears. Menu 1:System (The men u screen) ↓ 2. Press the < > button 4 times. Menu 5:Network ↓ 3. Press the <F or m F eed/Set> or < > b utto n o nce . 5:Network Etherne[...]

1-11 Continued from the pre vious step ↓ Protocol LPD ↓ 6. Press the < > button once . 1. Press the <F or m F eed/Set> button once . XXX indicates the protocol name. Protocol Port9100 XXX Disabled * ↓ 7. Press the < > button once . 2. Press the < > bu tton on ce . Protocol IPP XXX Enabled ↓ 8. Press the < > but[...]

1-12 1 1 . . 2 2 . . 3 3 C C o o n n f f i i r r m m i i n n g g S S e e t t t t i i n n g g s s Print the settings list to check the con tent of p rinter settings . The printer settings list also contai ns inf or mation t hat is re quired w hen confi guring computers f or printing. Use the list to c onfirm that settin gs on the prin ter and th e c[...]

2-1 C C H H A A P P T T E E R R 2 2 I I N N S S T T A A L L L L I I N N G G T T H H E E P P R R I I N N T T E E R R D D R R I I V V E E R R 2 2 . . 1 1 I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r D D r r i i v v e e r r ( ( W W i i n n d d o o w w s s ) ) The printer driv er is sof tw are that co nv er ts print a[...]

2-2 4. Click Brother Solution s Center . The bro wser st ar ts and access es the Br other Solutions Ce nter . 5. F ollow the instructions on the scre en to d ow nload the appr opriate printer driv er . 6. T o close the prop er ties dialog bo x, click OK. ✏ Note  Y ou can al so use the C D-ROM pro vided t o access th e Brother Soluti ons Center[...]

2-3 2 2 . . 2 2 I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r D D r r i i v v e e r r ( ( M M a a c c i i n n t t o o s s h h ) ) Printer dr iv ers f or both USB and Appl eT alk netw ork connec tions are pro vided with y our Bro ther printer . Y ou can i nstall the printer driv er on Macint osh comput ers that meet[...]

3-1 C C H H A A P P T T E E R R 3 3 B B A A S S I I C C P P R R I I N N T T E E R R O O P P E E R R A A T T I I O O N N 3 3 . . 1 1 P P r r i i n n t t e e r r P P a a r r t t N N a a m m e e s s a a n n d d F F u u n n c c t t i i o o n n s s The names and functi ons of the v ar ious pa r ts of the printer are as f ollow s:  Fr ont Vie w 1 12 2[...]

3-2  Rear View 14 15 13 16 22 21 20 17 18 19 No. Name Description 13 P arall el Interface Connector T o us e the pr inter locally , connect t he paralle l cable here. 14 USB Inter f ace Connector T o us e the pr inter locally , connect t he USB cable here. 15 Ether net Interface Connector T o us e the pr inter t hrough a network , connec t the E[...]

3-3  Internal View 23 24 25 26 27 <Cov er open with bu tton A> <Cov er open with bu tton B> No. Name Descri ption 23 T ransfer roll car tr idg e T ransf ers the i mage cr eated on the pri nt head s urf ace to th e paper a nd coll ects u sed ton er . 24 Pri nt Head Car tr idge Consists of a ligh t-sensit ive print head, de veloper , a[...]

3-4 3 3 . . 2 2 T T u u r r n n i i n n g g t t h h e e P P r r i i n n t t e e r r O O n n a a n n d d O O f f f f 3 3 . . 2 2 . . 1 1 T T u u r r n n t t h h e e P P r r i i n n t t e e r r O O n n T o tur n on the printer , f ollow the proce dure be lo w . 1. On the printer's right side , press the side of the po wer s witch mar k ed [I] to[...]

3-5 3 3 . . 2 2 . . 2 2 T T u u r r n n t t h h e e P P r r i i n n t t e e r r O O f f f f T o tur n off the print er , f ollow the procedur e be lo w . 1. Confirm that “ Read y to Print ” is displa yed on th e control pa nel.  Look 1 Do not turn off the printer in the f ollo wing situati ons:  Data W ait is displ a yed on the cont rol p[...]

3-6 3 3 . . 3 3 P P r r i i n n t t i i n n g g f f r r o o m m a a C C o o m m p p u u t t e e r r This section describes the pr ocedures t o print from computer s dependi ng on th e type of oper ating system used.  Look 2 When y ou install n e w printer o ptions , you m ust reconfigure the printer driv er to use the optio ns . T o confirm or m[...]

3-7 4. When y ou finish makin g settings , click O K in the Pr oper ties dial og b o x. The Proper ties dial og bo x closes . 5. In the Print dial og b o x, sel ect the desi red interv al in [P age ra nge] and clic k OK. The data is sent to the printer .  See T o cancel printing, re f er to 3. 5 “ Cancel Printing ” .  Changing default pri[...]

3-8 3. On the v ar ious tabs , make s ettings f or each item as required.  See F or details abou t the v ar ious tabs , ref er to Help . For detai ls about ho w to use Help , refer to 3.4 “ Using Help ” . 4. When y ou finish makin g settings , click O K in the Pr oper ties dial og b o x. The def ault printer functions i n the printer driv er[...]

3-9 3 3 . . 3 3 . . 2 2 W W i i t t h h a a M M a a c c i i n n t t o o s s h h C C o o m m p p u u t t e e r r The f ollowi ng is a d escription of printing from Micr osoft W ord 98. ✏ Note Ho w to access di alog bo x es and th eir cont ents v ar y dependi ng on t he oper ating system and prog rams y ou are usi ng. F or details, ref er to the li[...]

3-10 3 3 . . 4 4 U U s s i i n n g g H H e e l l p p Help f or the printer is pr o vided with the printer driv er . Ref er to Help w hen you need to know about printer d riv er items and setting s , or need t o chec k diff erent printing methods w hen pro bl ems occur .[...]

3-11 3 3 . . 4 4 . . 1 1 R R e e f f e e r r r r i i n n g g t t o o W W i i n n d d o o w w s s H H e e l l p p . .  T o refer to Help, open the Pr oper t ies dialog bo x and select the tab that con tains the item in question. The e xample belo w is f or the P aper/Output tab in Windo ws 98.  See F or details abou t ho w t o displ a y the Pr[...]

3-12 3 3 . . 4 4 . . 2 2 R R e e f f e e r r r r i i n n g g t t o o B B a a l l l l o o o o n n H H e e l l p p o o n n M M a a c c i i n n t t o o s s h h . . Balloon Help is provided with the Macintosh pr inte r driver . Use Balloo n Help to find ou t the f unctions of i ndividual items . T o ref er to Balloon Hel p, di spla y the dial og bo x t[...]

3-13 3 3 . . 5 5 C C a a n n c c e e l l P P r r i i n n t t i i n n g g T o cancel printing, first cancel t he com puter pri nt command. Ne xt, use the contr o l panel to cancel printing from the printer . 3 3 . . 5 5 . . 1 1 C C a a n n c c e e l l P P r r i i n n t t i i n n g g o o n n t t h h e e C C o o m m p p u u t t e e r r The procedure t[...]

3-14  On a Macintosh Computer 1. Doub le-cli c k the printer icon o n the Desk top . 2. Select the document that you w ant to canc el and cli c k ( ). Contin ue to 3 .5.2 “ Can cel Printing from the C ontrol P anel ” .[...]

3-15 3 3 . . 5 5 . . 2 2 C C a a n n c c e e l l P P r r i i n n t t i i n n g g f f r r o o m m t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l P erf or m thi s oper ation to cancel the print dat a from the printer aft er c ancelin g the print command on the com puter . Note that the printer finishes prin ting the c urrent page.  Se[...]

3-16 3 3 . . 6 6 C C h h a a n n g g i i n n g g t t h h e e C C o o n n f f i i g g u u r r a a t t i i o o n n f f o o r r O O p p t t i i o o n n s s Once y ou make the ini tial configur atio n of the printer , y ou m ust rec onfigure t he printer driv er when y ou i nstall th e f ollow ing op tions . 1. 2 T ra y Module 2. Hard disk 3. Mem or y [...]

3-17 3 3 . . 6 6 . . 1 1 I I n n W W i i n n d d o o w w s s F ollow the proc edure b elo w . The f ollowi ng e xampl e is f or Windo ws 98. 1. On t he Star t menu, poin t to Se tting s and click Pr int ers. The Printers windo w opens . 2. Click the appropr iate pr inter a nd on the File menu, click Proper ties. The Proper ties dial og box opens . [...]

3-18 3 3 . . 6 6 . . 2 2 O O n n a a M M a a c c i i n n t t o o s s h h c c o o m m p p u u t t e e r r F ollow the proc edure b elo w . 1. On the Appl e men u, select Selector . The Selector w indo w appears . 2. Click the printer that you w an t to use in the upper r ight of the Selector window . <USB cable connection> Click ‘ LaserW rit[...]

3-19 3 3 . . 7 7 P P r r i i n n t t i i n n g g o o n n E E n n v v e e l l o o p p e e s s , , T T r r a a n n s s p p a a r r e e n n c c y y S S h h e e e e t t s s , , a a n n d d C C u u s s t t o o m m - - s s i i z z e e ( ( L L o o n n g g ) ) P P a a p p e e r r T ake care whe n setting cards and en v elopes, because settin g them incorre[...]

3-20 1. Adjust the paper g uide to t he mark correspondi ng to the siz e of env elope y ou are a bout t o use. 2. Mak e sure the flap is cl osed, loa d the env elope with t he side to be printed f acing do w n, and the flap f acing r ight. 3. Launch printin g from y our prog ram after setting th e en v elope in the printer . Now set the items in ?[...]

3-21 ✏ Note F or details a bout indivi dual printer driv er item s, ref er to Hel p . F or det ails about ho w to use Hel p , ref er to 3. 4 “ Using Help ” .[...]

3-22 3 3 . . 7 7 . . 2 2 P P r r i i n n t t i i n n g g o o n n T T r r a a n n s s p p a a r r e e n n c c y y S S h h e e e e t t s s Use the m u lti-purpose tr ay t o print tra nsparen cy sheets .  Look 3 Use only t he recom mende d type of tr ansparency sheets ( 3M CG 3300). Do n ot use any ot her ty pes , such as color tr ansparency sheets[...]

3-23 3. Inser t the tra nsparency shee ts into the mult i-purpose tra y until they lightly touch the f eeding slot.  Look 6 Do not use full col or tr ansparency sheets . They c an jam in the printer a nd damage th e fuser u nit. 4. Launch printin g from y our prog ram after loadi ng the tr ansparency sheets in the pr inter . Now set the items f [...]

3-24 3 3 . . 7 7 . . 3 3 P P r r i i n n t t i i n n g g C C u u s s t t o o m m - - s s i i z z e e P P a a p p e e r r Using th e mult i-purpose tr a y ena b les y ou to print custom -siz e paper or ‘ long ’ pape r , longer t han leg al por trai t (355.6 m m (14 in.)). The paper siz es suitab le f or use w ith thi s printer ar e as f o llo ws[...]

3-25 5. Select one of the fiv e paper sizes .  See F or details of th e Custom P aper Si z e dialog bo x s ettings , ref er to H elp . F or details about ho w to use Hel p , ref er to 3.4 “ Using Help ” . 6. When y ou finish makin g the setti ngs , clic k OK in the Cust om P aper Siz e dialog b o x. 7. In the Proper ties dial og bo x, click [...]

3-26  Printer Driver Settings (f or Custom-siz e (Long) P aper) Windows settings T a b Item Setting P ap er/Output P ap er Size A paper size sel ected fr om Custom Size 1 -Custom Size 5 in the Def ault Settin gs tab in the pr inter dr iver dia log box. P a p e r Tr a y M P Tr a y Macintosh settings Dialog Box Item Setting P aper Settings P aper [...]

3-27 3 3 . . 8 8 D D u u p p l l e e x x P P r r i i n n t t i i n n g g Y ou c an per f or m duple x printing wi th the printer , using one of the f oll o wing procedur es . • F or plain paper , whet her f ed from a paper tra y or the multi-pur pose tra y , du ple x pr inting is carr ied out automatically if you set this in the printe r driver u[...]

3-28 3 3 . . 8 8 . . 1 1 D D u u p p l l e e x x P P r r i i n n t t i i n n g g T o pr int on both sid es of plai n paper , set the pap er into the paper tr a y or mult i-purpose tra y . F ollow the proc edure b elo w to print on b oth sides o f plain p aper . 1. Set the paper len gthwi se into th e paper tr ay or multi -purpose tra y .  Look 9[...]

3-29 When printing on the b ac k of speci alty p aper , mak e sure th at y ou configure the items belo w in the printer driv er when givin g the print com mand fr om the pr ogr am.  Printer Driver Settings (f or printing the bac k side of specialty paper) Windows settings T a b Item Setting Pa p e r / O u t p u t Pa p e r T r a y M P T r a y P a[...]

4-1 C C H H A A P P T T E E R R 4 4 L L O O A A D D I I N N G G P P A A P P E E R R A A N N D D U U S S A A B B L L E E P P A A P P E E R R T T Y Y P P E E S S 4 4 . . 1 1 S S u u i i t t a a b b l l e e a a n n d d U U n n s s u u i i t t a a b b l l e e P P a a p p e e r r T T y y p p e e s s Using pa per t hat is uns uitabl e f or printing can c[...]

4-2  Recommended P aper Recommend ed pap er f or this printer is d efine d as f ollo ws: P a per T ype Eur ope USA Plain pap er Xero x Pr emier 80 g/m 2 (21. 3 lb) Xero x Busi ness 80 g/m 2 (21.3 lb ) Modo DA T ACOPY 80 g /m 2 (21.3 lb) IGEP A X-Pr ess 8 0 g/m 2 (21.3 lb) Xero x 4200DP 20 lb Champio n P aper One 20 lb Hammer mil l Laser Paper 24[...]

4-3 ♦ P ANT ONE ® Cali brated There are man y v ar iab les i n the pr ocess f or reproducti ng color gener ated by the HL-4000CN, an y one of whic h ma y aff ect the quali ty of the P AN T ONE Color simul ation incl uding ty pe of p aper used , type of to ner us ed, ef f ecti v e final resol ution and dot structure/halft ones . F or optimal r es[...]

4-4  P a per T ra ys, T ypes, and Si z es The paper types , siz es , and th e maxim um n umber of sh eets t hat y ou can l oad in the diff erent tr a ys are sho wn in the t ab le belo w . Load all p aper i nto the printer in the por trait orientati on (len gthwise) . Feeding Method P aper T ype Maximum nu mber of sheets P aper Si zes Plain pap e[...]

4-5 ✏ Note The illustrations below provide a descr iption of ‘width’ and ‘length ’ men tioned in the ta bl e a bove. 1. Length 2. P or trait orient ation 3. F eed direction 4. Width  Duplex Printing P aper T ypes and Siz es Y ou c an print on both s ides a s heet of paper with the printer . A utomatic Dupl ex Printing F or automatic du[...]

4-6 4 4 . . 1 1 . . 2 2 U U n n s s u u i i t t a a b b l l e e P P a a p p e e r r T T y y p p e e s s A v oid using the f ollo wing p aper types as th ey can cause paper j ams or damage the printer . • T ransparency sheets other than those recommended. • Inkjet paper • P aper that is too thick or too thin • P aper with a f ace preprinted [...]

4-7 • T -shir t transf er paper (Heat press use) • T ransfe r paper (cold w ater use) • Digital coated glossy paper • Label film (transparent, colorless) • P er forated pa per 4 4 . . 1 1 . . 3 3 S S t t o o r r i i n n g g P P a a p p e e r r F ailure to properly s tor e paper ca n cause paper jams , deter ior ate print qual ity , or dam[...]

4-8 4 4 . . 2 2 L L o o a a d d i i n n g g P P a a p p e e r r Ref er to the appropriate secti on bel ow to load or change paper .  See F or more inf or mation about suitab le paper ty pes , ref er to 4.1 “Suitab le and Unsuitable P aper T y pes”. 4 4 . . 2 2 . . 1 1 L L o o a a d d P P a a p p e e r r i i n n t t h h e e P P a a p p e e r [...]

4-9 3. Mo v e the side paper guides t o their outer most posi tions . 4. Gently lift the en d paper guide to mov e it, and inser t the pi ns at the bo ttom of the guid e in the holes (indicate d b y the mark) correspondi ng t o the paper siz e that y ou want to load. Mak e sure that the en d guide is pr operly ins er ted into the appropriat e hol e[...]

4-10 6. Align the si de gui des with th e edges of the paper .  Look 4 Pushing th e paper guides t oo har d against th e edges of the pa per stac k can cause a p aper jam . Ho we v er , if the paper guid es ar e too lo ose, th e pap er ma y twist as it f eeds through the printer . 7. Hold the p aper tr ay w ith bo th han ds , align it w ith th e[...]

4-11 9. When printing A4 or L etter siz e paper , lift the s topper o n the t op cov e r .[...]

4-12 4 4 . . 2 2 . . 2 2 L L o o a a d d A A 5 5 P P a a p p e e r r i i n n t t h h e e P P a a p p e e r r T T r r a a y y / / C C h h a a n n g g i i n n g g t t h h e e P P a a p p e e r r S S i i z z e e f f r r o o m m A A 5 5  Loading A5 P aper F ollow the proc edure b elo w to lo ad A5 paper into t he pa per tr ay . ✏ Note Load paper i[...]

4-13 4. Gently lift the en d paper guide to mov e it, and inser t the pi ns at the bo ttom of the guid e in the holes (indicate d b y the mark) correspo nding t o the paper siz e that y ou want to load. Mak e sure that the en d guide is pr operly ins er ted into the appropriat e hol es f or the paper size .  Look 6 Only a small amoun t of mo vem[...]

4-14 7. Align the f our cor ners of th e paper stac k and i nser t the p aper ( print side up) under the tab .  Look  Do not use pa per that i s f olded, creased, or hea vily w ar ped.  Make sure that al l the paper i s under the tab .  Do not o v er load the paper tr a y . 8. Align the si de gui des with th e edges of the paper .  L[...]

4-15 ✏ Note An indicator ne xt to th e paper tr ay tells y ou ho w m uch paper rem ains in the tra y . Use this me ter as a guide to refill the paper tr ay .  Changing the P aper Siz e fr om A5 F ollow the proc edure b elo w to remo ve the A5 spacer a nd load a diff erent paper si z e into the paper tr ay . ✏ Note Load paper into t he op tio[...]

4-16 3. Mo v e the side guides t o their outer most posi tions and rem ov e the paper from the tr ay . 4. Grip the A5 spacer , gently lift it u p while pulling it f orward and remov e it from its posi tion ne xt to th e paper guide . 5. Inser t the A5 spac er into i ts stor age slot in the paper tr a y .[...]

4-17 6. Gently lift the en d paper guide to mov e it, and inser t the pi ns at the bo ttom of the guid e in the holes (indicate d b y the mark) correspondi ng t o the paper siz e that y ou want to load. Mak e sure th at the end guid e is properly inser ted in to the h oles f or the paper siz e.  Look 9 Only a small amoun t of mo vem ent of the e[...]

4-18 9. Hold the p aper tr ay w ith bo th han ds , align it w ith th e openi ng in t he printer and gentl y inser t it. 10. Push the paper tr ay c ompletely bac k into the printer .  Look 11 Do use e xcessiv e f orce on th e paper tra y . Doing so coul d dam age the paper tra y or the inside of the printer . ✏ Note There is a n indicator ne xt[...]

4-19 4 4 . . 2 2 . . 3 3 L L o o a a d d P P a a p p e e r r i i n n t t o o t t h h e e M M u u l l t t i i - - p p u u r r p p o o s s e e T T r r a a y y F ollow the proc edure b elo w to lo ad pap er into the m ulti-pur pose tr ay .  Look 12 T o av oid paper j ams , d o not loa d paper of diff erent siz es into the tr a y at the s ame time a[...]

4-20  Look  Do not f an plain pap er bef ore loading.  When paper i s poorly cut a nd the edges are not clea n, rem ov e any unsuitab le sheets be f or e loading the paper . 4. Align the f our cor ners of th e paper stac k and i nser t it (print si de do wn) until it lightly tou ches the f eeding slot.  Look  Do not use pa per that i[...]

5-1 C C H H A A P P T T E E R R 5 5 C C O O N N T T R R O O L L P P A A N N E E L L 5 5 . . 1 1 C C o o n n t t r r o o l l P P a a n n e e l l F F u u n n c c t t i i o o n n a a l l i i t t y y The control p anel cons ists of LED indicator s , a displ a y and se v eral b uttons . This section describes t he names a nd func tions o f the con trol [...]

5-2 5 5 . . 1 1 . . 1 1 L L E E D D I I n n d d i i c c a a t t o o r r s s Ref er to the f ollo wing tab le to estab lish the pri nter status . Name Description Ready ind icator Green. Ind icates pr int ing st atus. : Indica tes that th e pr inter is not rece iving data or t hat it is re ady to pr int. : The pr int er is rec eiving pri nt data. : [...]

5-3 5 5 . . 1 1 . . 2 2 D D i i s s p p l l a a y y Displays printer sta tus (“pr int scree n”) and menus f o r configur ing the prin ter (“menu screen”). ✏ Note The items displa ye d dif f er depending on printer settings a nd instal led op tions .  Print screen When the printer is w aiting f or data or printi ng, this scr een is di s[...]

5-4 5 5 . . 1 1 . . 3 3 B B u u t t t t o o n n s s There are 7 b utto ns on the c ontrol panel. The functio ns depend on the scre en displ ay ed. Their functio ns are a s f ollows: Name Print screen Menu sc reen Menu button Switches to the menu s cree n. Closes the menu sc reen an d s witches to the pri nt screen. < >< > Bu ttons - All[...]

5-5 5 5 . . 2 2 B B a a s s i i c c M M e e n n u u O O p p e e r r a a t t i i o o n n This section describes ho w to use t he m enu s creen t o set the e nergy sav e mode , job timeo ut, netw or k settings and printer co nfi guratio n. 5 5 . . 2 2 . . 1 1 M M e e n n u u S S t t r r u u c c t t u u r r e e a a n n d d B B a a s s i i c c O O p p [...]

5-6 5 5 . . 2 2 . . 2 2 W W h h a a t t t t o o d d o o i i f f y y o o u u m m a a k k e e a a M M i i s s t t a a k k e e ? ? P erf or m the appro priate oper ation b elo w if y ou accid entall y press a wrong b utton while using the contr ol pan el. Y ou accidentally pressed the <Form Feed/Set> b utton, b ut y ou want to return to the prec[...]

5-7 5 5 . . 3 3 L L i i s s t t o o f f M M e e n n u u I I t t e e m m s s The section describes the v ar ious mo difia bl e items of each mai n men u.  Look 0 It is possi bl e to set so me items of the men u screens fr om y our computer wh en y ou print. If the comp uter setti ngs dif f er from thos e on the printer , the co mputer se ttings t[...]

5-8 The table below describes the situations whe re the pr inter will sto p being in ene rgy sav e mode: Release from Ener gy Save Mode 1 • When r eceiv ing pr int data. • When pr int ing a re por t or li st with ‘4 Repor t/L ist’. • Mode 1 timeout (def ault: 3 minutes) Set a time between 1 a nd 120 minutes . The pr inter automatically go[...]

5-9  Job Timeout The job tim eout functi on causes t he printer t o stop pr ocessing print data w hen it tak es more th an a ce r tain amount of time f or the remaini ng dat a to b e receiv ed by the printer. When a job tim eout occurs , the printer only prints the dat a it receiv ed up to the timeout. • 5 to 300 se conds (def ault: 30 seconds[...]

5-10  T e xt Print Setting the op tion to Y es , will ensure all data will be pr inted as it is receiv ed and any control codes embe dded within th e document will be ign ored. Gener ally speaking we do not recomm end y ou set this option to Y es . • Y es The data is printed as te xt . • No (def ault) Data i s no t pr inte d as te xt. 5 5 . [...]

5-11  Security When necess ar y , you can set a pass word to li mit access to m enus . This helps pre ve nt items from bei ng chan ged accident ally . • P anelSetProt ect (def ault: No) Select ‘O N’ to set a pass word. • Change P ass wo rd Set a 4-digit pass word . ✏ Note If y ou f orget the p ass word, reset th e NV mem ory , ref er t[...]

5-12 5 5 . . 3 3 . . 3 3 P P a a r r a a l l l l e e l l Use this t o configur e the par allel inter f ace.  ECP Use this t o configur e the EC P comm unication mode o f the p arall el int erf ace. • Enab led (def ault) The print er receiv es data in ECP mode . • Disab led The print er does not receiv e data in ECP mode. 5 5 . . 3 3 . . 4 4 [...]

5-13  Log Print This is a d etailed l ist of the process ed print jobs (m axim um 22). Use this list to confirm that jobs w ere printed cor rectly .  See F or an e xample of the print log, re f er to 8.4.2 “Confirming the Print Log”. 5 5 . . 3 3 . . 5 5 N N e e t t w w o o r r k k Use this to mak e network settings .  Look  Y ou can[...]

5-14 • IP Address Use th is to set the IP a ddre ss . [aaa.bbb .ccc.ddd] Set aaa, bb b , ccc, and d dd between 0 and 255. Y ou cannot use the f ollowing: 224.xxx.xxx.xxx or 255.x xx.xxx.xxx 127.xxx.xxx.xxx  Look  The se settings are ig nored whe n y ou select DHCP in Setup IP Ad dress. T o enab le t he settin gs , select ‘P anel’ in ‘[...]

5-15  Pr otocol Set ‘Enabled’ or ‘Disabl ed’ f or each item activ ate o r deactiv a te them. • LPD (def ault: Enabled) When using TCP/ IP , set LDP to ‘Enabled’ to print with LPD ( LPR) or to ‘Disabled’ if you do no t w ant to use this f eat ure . • P or t 9100 (def ault: Enabl ed) When using TCP/I P , set P or t 9100 to ‘E[...]

5-16  IP Filter Use this t o b loc k the receptio n of da ta from c er tain locati ons . T o blo c k a par ticular IP address , speci fy th e IP addr ess in ‘Filter X Addr ess’ (X i s a number betw een 1 and 5) and the su bnet mas k in ‘FilterX Mask’ as number s betwe en 0 and 255. F or the set address , select ‘OFF’ (def ault), ‘R[...]

5-17 5 5 . . 3 3 . . 6 6 U U S S B B  Adobe Pr otocol T o set the Adobe Proto col choose one of the f ollo wing: • TBCP (def ault) • RA W • Standard • BCP  Look 6 <F or Mac OS 8.6 to 9.2 only> 7 If y ou use this pr inter with a USB inte rf a ce cable , y ou will need to change the Adobe Protocol s etting t o RA W . For details a[...]

6-1 C C H H A A P P T T E E R R 6 6 D D E E A A L L I I N N G G W W I I T T H H P P R R O O B B L L E E M M S S 6 6 . . 1 1 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Read this chapter to learn how t o fix printer prob lems. <If it looks like y ou are unable to fix the prob l em> T ur n off the printer , dis connect t he po w[...]

6-2 6 6 . . 2 2 P P o o w w e e r r P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Is the pr inter off? Press the [ I] on th e power s witch to tur n on t he pr inter . See 3.2.1 “T u r n On the Pr inter” Is the power cord loos e or disconn ected? T ur n off the pr inter and con nect the power cord proper ly . T ur n o n the pri[...]

6-3 6 6 . . 3 3 P P r r i i n n t t i i n n g g P P r r o o b b l l e e m m s s 6 6 . . 3 3 . . 1 1 I I n n d d i i c c a a t t o o r r s s a a r r e e o o n n , , f f l l a a s s h h i i n n g g , , o o r r o o f f f f . . Symptom P ossible Cause Action The Alar m l amp is o n Is there an er ror mes sage on th e control pan el display? Check the m[...]

6-4 Symptom P ossible Cause Action Is the pr inter proper ly c onfigured f or use throu gh a networ k? (W hen on a network .) Pri nt the pr inter configura tion list to check the network settin gs. Correct any in appropr iate s ettings. See “Netw or k User's Guide” The networ k has a pr oblem. ( When on a networ k). Check that the pr inter[...]

6-5 6 6 . . 3 3 . . 2 2 C C a a n n n n o o t t P P r r i i n n t t i i n n W W i i n n d d o o w w s s Symptom P ossible Cause Action Does “P ause Pr inting” appear in the prin ter window? When printi ng stops be cause of an error , the pri nter so metimes s witches to the “P ause Printi ng” s tate. Follow the proce dure be low to release [...]

6-6 6 6 . . 3 3 . . 3 3 C C a a n n n n o o t t P P r r i i n n t t f f r r o o m m a a M M a a c c i i n n t t o o s s h h C C o o m m p p u u t t e e r r Symptom P ossible Cause Action Is the pr inter off? Press the [ I] on th e power s witch to tur n on t he pr inter . See 3.2.1 “T u r n On the Pr inter” Is the USB or Ether net int erf ace c[...]

6-7 6 6 . . 4 4 P P r r i i n n t t Q Q u u a a l l i i t t y y P P r r o o b b l l e e m m s s 6 6 . . 4 4 . . 1 1 B B l l a a n n k k o o r r C C o o m m p p l l e e t t e e l l y y B B l l a a c c k k P P a a g g e e s s a a r r e e O O u u t t p p u u t t Symptom P ossible Cause Action T wo or more sheets may be f eeding at once. Remov e the pa[...]

6-8 6 6 . . 4 4 . . 2 2 F F a a d d e e d d o o r r D D i i r r t t y y P P r r i i n n t t o o u u t t s s , , W W h h i i t t e e A A r r e e a a s s ( ( d d r r o o p p - - o o u u t t s s ) ) , , C C r r e e a a s s e e s s , , B B l l u u r r s s Symptom P ossible Cause Action Is the med ia suita ble? Replac e the medi a with a recomme nd size[...]

6-9 Symptom P ossible Cause Action Dir t in the pa per path. Pr int s e veral blank shee ts. Recurr ing smu dges The pr int hea d car tr idge or transf er roll car tr idg e is old or dama ged. Check the pri nt head c ar tr idge and transf er roll car tr idge and repl ace them as necessar y . See 8.2.2 “Replac ing the Pr int Head Car tr idge” Se[...]

6-10 Symptom P ossible Cause Action Is the med ia suita ble? Is the med ia f olded or creas ed? Replace th e media w ith a recomme nd size and type, and confir m th at your pri nter dr iver setti ngs ar e correct . See 4.1 “Suitable and Unsu itable P aper T ypes” White sp ots appear in areas of dense black prin ting. The pr int hea d car tr idg[...]

6-11 Symptom P ossible Cause Action Is the paper damp? Replace th e paper . See 4.2 “Loading P aper” Is the med ia suita ble? Are you using war ped pa per? Replace th e media w ith a recomme nd size and type, and confir m th at your pri nter dr iver setti ngs ar e correct . See 4.1 “Suitable and Unsu itable P aper T ypes” Is the paper tra y[...]

6-12 6 6 . . 4 4 . . 3 3 U U n n s s a a t t i i s s f f a a c c t t o o r r y y P P r r i i n n t t i i n n g g Symptom P ossible Cause Action Is the transpar ency she et suita ble? Us e transparency sheets s uitable f or use with th is pr int er . Is the med ia proper ly loade d into t he multi-pur p ose tray? Make sure that the transparenc y she[...]

6-13 6 6 . . 5 5 P P a a p p e e r r F F e e e e d d P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Is the med ia proper ly loade d? If using s pecial paper , is th e media proper ly lo aded into the multi-pur p ose tray? Make sure that the media is pr oper ly loaded . When usi ng media s uch as transparency sheets, lab el sheets, o[...]

6-14 Symptom P ossible Cause Action (Continued from pre vious page) P aper does not f eed, Pa p e r j a m s , S e v e r a l sheets feed at once, P aper does not f eed straight Did you install th e A5 spac er when loading A 5 paper into th e paper tray? Make sure that the A5 s pacer is proper ly inst alled ne x t to th e end guide in t he paper tr a[...]

6-15 6 6 . . 6 6 O O t t h h e e r r s s P P r r o o b b l l e e m m s s 6 6 . . 6 6 . . 1 1 N N e e t t w w o o r r k k P P r r o o b b l l e e m m s s Symptom P ossible Cause Action The IP ad dress c hanges when tur nin g on the prin ter Is the pr inter set to ac quire an IP address thr ough a DHC P s er ver? Set the I P address acquis ition meth[...]

6-16 6 6 . . 6 6 . . 2 2 O O t t h h e e r r P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Cannot pr int in color Is the pr inter dr iver set to Black/White prin ting? Change t he pr inter dr iver settings in the “P aper/Outp ut” or “Grap hics” tab (Windows), or th e “General” dialog bo x (Macintos h). See “Hel p” P[...]

6-17 6 6 . . 7 7 W W h h a a t t t t o o D D o o W W h h e e n n a a n n E E r r r r o o r r M M e e s s s s a a g g e e A A p p p p e e a a r r s s This section describes error messages an d thei r meanin gs , as w ell as what to d o when the y appear . When an er ror mess age is displa y ed, find the correspon ding messag e in the t ab le belo w [...]

6-18 Message Meaning and Action Replace Y ellow T oner ( Y) The yellow toner car tr idge i s empty . Action : Replace th e yello w toner c ar tr idge. See 8.1.2 “Replac ing the T o ner Car tr idg es” Reinser t Y ellow T oner ( Y) There is no yellow toner c ar tr idge ins er ted in the pr int er or the car tr idge is i mproper ly s et. Action : [...]

6-19 Message Meaning and Action Replace Cyan T oner ( C) The cyan toner car t r idge is empty . Action : Replace th e cyan toner car t ridge. See 8.1.2 “Replac ing the T o ner Car tr idg es” Reinser t Cyan T oner ( C) There is no cyan toner car tr idg e inser ted in the p rin ter or the car tr idge is i mproper ly s et. Action : Grip t he lev e[...]

6-20 Message Meaning and Action Reinser t T ransfer Roll The transfer roll car tr idge is not ins er ted in the pr inter or the car tr idge is s et impr oper ly . Action : Push the tra nsf er roll car tr i dge all th e wa y into the pri nter . See 8.3.2 “Replac ing the T r ansf er Roll Car tri dge” Replace P rin t Head Car tr idge The pr int he[...]

6-21 Message Meaning and Action Push in the T ray None of t he tra ys are pr oper ly inser te d. Action : Push the a ll paper tra ys compl etely back into t he pr int er . Empty Exit T ra y The f ace down tra y is full . Action : Remov e the paper from the face down tra y . Replace Black T oner ( K) The blac k toner car tr idge is empty . Action : [...]

6-22 6 6 . . 8 8 T T h h e e A A l l a a r r m m I I n n d d i i c c a a t t o o r r i i s s O O n n o o r r F F l l a a s s h h i i n n g g The red alarm indic ator on th e control panel indi cates that t here is a pr ob lem w ith the printer . Ref er to the secti ons belo w . Ready Alarm 6 6 . . 8 8 . . 1 1 T T h h e e A A l l a a r r m m L L a a[...]

6-23 6 6 . . 9 9 F F o o r r c c i i n n g g t t h h e e P P r r i i n n t t e e r r t t o o P P r r i i n n t t R R e e m m a a i i n n i i n n g g D D a a t t a a ( ( W W h h e e n n P P r r i i n n t t i i n n g g i i s s H H a a l l t t e e d d ) ) If the pr inter stops re ceiving data ha lf w a y thro ugh pr int job , the prin ter will w ait f[...]

6-24 6 6 . . 1 1 0 0 C C l l e e a a n n i i n n g g t t h h e e D D e e n n s s i i t t y y S S e e n n s s o o r r When the printer's den sity sensor is dir ty , f ollo w the procedur e belo w to clean it. 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Push up bu tton “[...]

6-25 4. Gently wip e the densi ty sensor w indo w with a cle an dry cloth or cotton s wab .  Look 1 Do not all o w an ything hard t o come in contact wi th the de nsity sensor windo w . Do not use e xcessi v e f o rce to cl ean the windo w . 5. Replace the tr ansf e r ro ll car tridge. Grip the or ange U- shaped t abs as show n. 6. Inser t the p[...]

6-26 8. Close the front co ver . 9. On the printer's right side , press the side of the po wer s witch mar k ed [I] to tur n on the printer .[...]

7-1 C C H H A A P P T T E E R R 7 7 P P A A P P E E R R J J A A M M S S 7 7 . . 1 1 C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s If a paper jam occ urs , printing stops a nd an err or message app ears on the c ontrol panel inf or ming y ou of the locati on of the pap er jam. T o clear the pap er jam, read t he err or message [...]

7-2 • When remo ving paper jams , make sure that no piec es of paper ar e left insi de the printer , as this can ca use a fir e . If the pa per is wr apped aro und th e fuser or roller , or y ou cannot see t he jam y ou are trying to cle ar , do not att empt t o remo v e the paper b y y ourself , as this m ay c ause inj uries or b ur ns. T ur n o[...]

7-3 7 7 . . 2 2 P P a a p p e e r r J J a a m m s s i i n n t t h h e e M M u u l l t t i i - - p p u u r r p p o o s s e e T T r r a a y y F ollow the proc edure b elo w to rem ov e the jamm ed paper . 1. Pull the j ammed paper out of t he mult i-purpose tra y . 2. Push up bu tton ‘A’ (1) and fully open the front co v er (2). Con firm that the[...]

7-4 7 7 . . 3 3 P P a a p p e e r r J J a a m m s s i i n n t t h h e e P P a a p p e e r r T T r r a a y y If the Opti onal 2 T ra y Module i s not inst alled, f ollow the proce dure be lo w to rem ov e paper j ammed in the paper tr a y . If the Opti onal 2 T ra y Module i s installe d, look f or the jamme d paper sequentiall y , star ting with th[...]

7-5 4. Push up bu tton ‘A’ (1) and fully open the front co v er (2). Con firm that there are no scr aps of paper remai ning inside the printer . 5. Close the front co ver . 6. Hold the p aper tr ay w ith bo th han ds , align it w ith th e openi ng in t he printer and gentl y inser t it. 7. Push the paper tr ay c ompletely bac k into the printer[...]

7-6 7 7 . . 4 4 P P a a p p e e r r J J a a m m s s B B e e t t w w e e e e n n t t h h e e P P r r i i n n t t H H e e a a d d C C a a r r t t r r i i d d g g e e a a n n d d t t h h e e F F u u s s e e r r C C a a r r t t r r i i d d g g e e This section descri bes the pr ocedures t o rem ov e paper jam med aro und the print head car tr idge and [...]

7-7 1. Fuser Car tr idge 2. P aper 3. Pr int Head Car tr idge <Illustration B> 3. Open the fus e r car tr id ge le v ers a nd remo ve the jammed paper . If the paper is torn, remo ve an y scra ps of paper r emaini ng inside t he pr inter . 4. Be sure to cl ose the fuser car tridge le v ers after removing the jamme d paper . 5. Close the front[...]

7-8  P aper jams ar ound the fuser car tridge: F ollow the proc edure b elo w to rem ov e the jamm ed paper . 1. Push up bu tton ‘B’ (1) and fully open the front cov er (2 ). 2. Open the l e v ers at the ends of the fuser car tridge and re mo v e the jammed pa per . If the paper is torn, remo ve an y scra ps of paper r emaini ng inside t he [...]

7-9  P aper long er than 355.6 mm (14 in.) jams If paper lo nger than 35 5.6 mm (14 i n.) jams in the printer , cut the pa per as necessary and remo v e the paper from t he loc ation wher e it is j ammed using the appropriate proc edure. If th e front co ver i s diff icult to open, do not f orce i t. T ur n off the printer imm ediatel y and cont[...]

7-10 7 7 . . 5 5 P P a a p p e e r r J J a a m m s s i i n n t t h h e e P P a a p p e e r r R R o o t t a a t t o o r r F ollow the proc edure b elo w to rem ov e the jamm ed paper . 1. Push up bu tton ‘B’ (1) and fully open the front cov er (2 ). 2. Remo ve the jammed paper . If the paper is torn, remo ve an y scra ps of paper r emaini ng ins[...]

7-11 7 7 . . 6 6 P P a a p p e e r r J J a a m m s s i i n n t t h h e e 2 2 T T r r a a y y M M o o d d u u l l e e F ollow the proc edure b elo w to rem ov e the jamm ed paper . 1. Star ting with the bottom tr ay , pull out each tr a y until y ou find the j ammed paper .  Look 3 P aper in the tr a y module f eeds to t he printer from the front[...]

7-12 4. Push up bu tton ‘A’ (1) and fully open the front co v er (2). Con firm that there are no scr aps of paper remai ning inside the printer . 5. Close the front co ver . 6. Close all o pen pa per tr ays .[...]

8-1 C C H H A A P P T T E E R R 8 8 R R O O U U T T I I N N E E M M A A I I N N T T E E N N A A N N C C E E A A N N D D C C O O N N S S U U M M A A B B L L E E R R E E P P L L A A C C E E M M E E N N T T 8 8 . . 1 1 R R e e p p l l a a c c i i n n g g t t h h e e T T o o n n e e r r C C a a r r t t r r i i d d g g e e s s The printer uses f our ton[...]

8-2  Storage Precautions • Store car tr idges aw ay from direct sunlight under the f ollowing conditions: • Ambient temperature ran ge , 0 to 35°C . Humidity range 15 to 80% RH (no condensation). A v oid hot and humid areas. • A v oid storing near magnetic objects such as CR T screens, disk d rives , or flopp y disks. • K eep out of rea[...]

8-3 2. Grip the le v ers at the ends o f the toner car tr idge that y ou w ant to replace and pull them up . 3. Pull out the toner car tridge. ✏ Note  Put the toner car tr idge ont o a pi ece of paper t o pre v ent t he toner from staining th e floor or furniture .  T o pre v ent residu al ton er f or m spilling, av o id shaking or bumping [...]

8-4 6. Align the t oner car tr idge w ith the correspondi ng inser tio n point in the printer and inser t it as i llustr ated. 1. T oner seal 7. Grip the le v ers at eac h end of the to ner car tr idge with y our fi nger s , then push down firmly to rotate the le v e rs f orward to the ( ) position. 8. Pull the to ner seal strai ght up t o remov e [...]

8-5 8 8 . . 2 2 R R e e p p l l a a c c i i n n g g t t h h e e P P r r i i n n t t H H e e a a d d C C a a r r t t r r i i d d g g e e This p rint head ca r tr idge cons ists of the lig ht-se nsitive pr int head , the dev elo per and the tr ansf er roll. When the print head d eteriorates , ‘Replace Print Head Car tridge’ m essage a ppears on t[...]

8-6 • When replacing the p r int head car tr idge , work on a desk o r other flat surf ace to av oid scratching the light-sensitive p r int head and trans f er roll. • A v oid removing the print head car tr idge from the print er bef or e it is time to replace it. Removing and replacing the print head car tr idge can cause dir t to stick to the[...]

8-7 1. Push up bu tton ‘A’ (1) and fully open the front cov er (2 ). 2. Push the b utton as sho wn and open the paper outlet co v er . 3. Grip the handl e on top of the print head car tr idge and ge ntly lift i t out of the printer .  Look 1 Hold the print h ead car tridge b y its handle t o pre v ent it from f alling. 4. Open the to p of th[...]

8-8 5. Grip the handl e on top of the print head car tr idge and ge ntly lift i t. Place the car tridge onto a fl at surf ace.  Look 2 Lift the print h ead car tridge b y the handle . Do not allo w the car tridge to touch an ything w hen remo ving it from the bo x. 6. Remo v e the polystyren e pac king and open the t op of t he al umi num pac ka[...]

8-9 9. Grip the handl e on top of the print head car tr idge and f ace the flat part tow ards the bac k of th e printer . 1. Flat par t facing to the rear 10. With the flat par t of the car tr idge f acing the rear , align the or an ge roller s on both sides of the print head car tridge with the sl ots in front of the arro ws on the printer , and g[...]

8-10 12. Close the p aper outl et co ver . 13. Close the front co ver .[...]

8-11 8 8 . . 3 3 R R e e p p l l a a c c i i n n g g t t h h e e T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e The tra nsf er roll car tr idge co nsists of a tr ansf er roll and a w aste to ner collecti on bo x. When the tr ansf er roll car tridge deterior ates , ‘Repl ace T ra nsf er Roll’ message appears [...]

8-12 8 8 . . 3 3 . . 1 1 T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e H H a a n n d d l l i i n n g g P P r r e e c c a a u u t t i i o o n n s s Ne ver thr o w a us ed tr ansf er roll c ar tr idge in to fir e . It can cause a n e xplosion and injuries .  Handling Precautions • Replace the transf er roll [...]

8-13 8 8 . . 3 3 . . 2 2 R R e e p p l l a a c c i i n n g g t t h h e e T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e F ollow the proc edure b elo w to repl ace the tra nsf er rol l car tridge. 1. Push up bu tton ‘A’ (1) and fully open the front cov er (2 ). 2. Grip the ora nge tabs a t bot h ends of the t[...]

8-14 3. Unpac k a n e w tr ansf er rol l car tr idge and grip the or ange ta bs as sho wn. 4. Inser t the pins at both ends of the trans f er roll car tr idge into the bearings inside the printer , and gently pus h the roll into the printer . 5. T o lock the tr ansf er rol l car tridge into the printer , push down on the t abs until y ou hear a cli[...]

8-15 8 8 . . 4 4 P P r r i i n n t t i i n n g g R R e e p p o o r r t t s s a a n n d d L L i i s s t t s s Use the op er ation p anel to print the f ollo wing repor ts and li sts . • Print er Configuration List Use this to confir m options installed in the printer and to check the network setting s on the p r inter . ✏ Note 8.4.1 “Confirmin[...]

8-16 8 8 . . 4 4 . . 1 1 C C o o n n f f i i r r m m i i n n g g P P r r i i n n t t e e r r C C o o n n f f i i g g u u r r a a t t i i o o n n a a n n d d N N e e t t w w o o r r k k S S e e t t t t i i n n g g s s Printing the printer confi gurati on list al lo ws y ou to chec k what op tions ar e install ed on the printer and printer netw ork s[...]

8-17 8 8 . . 4 4 . . 2 2 C C h h e e c c k k i i n n g g t t h h e e P P r r i i n n t t L L o o g g Use the con trol pa nel to print the print log. The print log is a repor t of the last 22 print jobs receiv ed b y the printer . Use it to che c k whet her the jo bs w ere printed nor mally or not. ✏ Note When ‘A uto Log Print’ in the ‘1 Sys[...]

8-18 8 8 . . 5 5 C C o o n n f f i i r r m m i i n n g g P P r r i i n n t t e e r r S S t t a a t t u u s s f f r r o o m m Y Y o o u u r r C C o o m m p p u u t t e e r r This printer f eatures a v ar iety of netw or k tools that enab le y ou to ch ec k the status of the printer fr om y our computer thr ough the netw ork. Using th ese tools s a v[...]

8-19 8 8 . . 6 6 C C l l e e a a n n i i n n g g t t h h e e P P r r i i n n t t e e r r W e recommend that y ou clean the printer at l east once a m onth to k eep it in goo d working c onditi on and t o maintai n print quali ty . T ur n off the printer a nd discon nect the po wer cord fr om the A C outlet bef ore clea ning the printer . F ailure t[...]

8-20 8 8 . . 7 7 T T r r a a n n s s p p o o r r t t i i n n g g t t h h e e P P r r i i n n t t e e r r Bef ore tr anspor ting the printer , f ollo w the proc edure belo w: • T o pre v ent injuries , this printer shoul d be lifted b y at least tw o pe ople . • T o lift the printer , f ace the front o f the printer and grip the rec essed ar eas[...]

8-21 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Disconnect th e po w er cor d, interf ace cabl e, an d any oth er cab les . Ne ver touch a p o wer c ord with we t hands . This constitutes an ele ctric shock haz ard. When unpl uggin g the printer , grasp the pl ug instead of [...]

8-22 5. Remov e the paper from the p aper tr ay , and stor e it in a dry , dust-fr ee place . 6. Inser t the cardboard spacer s in the tr a y as illustrated. 7. Hold the p aper tr ay w ith bo th han ds , align it w ith th e openi ng in t he printer and gentl y inser t it. 8. Push the paper tr ay c ompletely bac k into the printer .[...]

8-23 9. Remov e the tr a y co v er from the rear of the printer . 10. Push up bu tton ‘A’ (1) and fully open the front cov er (2 ). 11. Push the b utton as sho wn and open the paper outlet co v er . 12. Gr ip th e han dle on to p of th e pr int he ad car tr idge and gently l ift i t out of the printer . 1. T ransf er roll  Look  Do not to[...]

8-24 ✏ Note Wr ap the print he ad ca r tr idge in its alumin um pac kage or t hic k paper to av oid e xposing i t to dir e ct sunli ght or other str ong light. 13. Close the p aper outl et co ver . 14. Close the front co ver . 15. T o protect the printer from damage , pac k it in a bo x bef ore transpor ting it.  Look 6 After moving the printe[...]

8-25 8 8 . . 8 8 S S t t o o r r i i n n g g t t h h e e P P r r i i n n t t e e r r F ollow the proc edure b elo w when y ou d o not nee d to use the printer f or a long period. 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Disconnect th e po w er cor d, interf ace cabl e, an [...]

A-1 A A A A P P P P E E N N D D I I X X E E S S A A . . 1 1 I I n n t t r r o o d d u u c c t t i i o o n n t t o o t t h h e e O O p p t t i i o o n n a a l l a a n n d d C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s The f ollow ing optio ns are a vai lab le f or this printer . T o order an y of these opti ons , contact y our dealer [...]

A-2 A A . . 1 1 . . 2 2 C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s  T oner Car t ridges The printer uses f our toner ca r tr idges: b lac k, y ello w mage nta, an d cy an. F or the install ation pro cedure , re f er to 8.1.2 “Replaci ng T oner Car tridges”.  Print Head Car tridg e Consists of the light- sensitiv e drum, t[...]

A-3 A A . . 2 2 G G e e t t t t i i n n g g P P r r o o d d u u c c t t S S u u p p p p o o r r t t I I n n f f o o r r m m a a t t i i o o n n Access our user s uppor t web sit e f or the la test driv ers and inf or mation ab out y our printer . URL: http://solutions .brother .com[...]

A-4 A A . . 3 3 G G e e n n e e r r a a l l S S p p e e c c i i f f i i c c a a t t i i o o n n s s A A . . 3 3 . . 1 1 P P r r i i n n t t e e r r S S p p e e c c i i f f i i c c a a t t i i o o n n s s T y pe Desktop Pr inter Pri nt Method Electro photographic Resolutio n 1,200 dots /25.4 m m (1,200 dpi), 600 dots/25.4 mm (60 0 dpi) Color Graduat[...]

A-5 F onts (*2) European (80 fonts) Alber tus Me dium/ Al ber tus Extra Bold Antique O live/ Antique O live It/Antiqu e Olive Bd Ari al/ Ar ia l It/ Ar ial B d/ Ar ial Bd It Clarendon Condense d Coronet Cour ier/ Cour ier It/ Cour ier Bd/ C our ier Bd It Garamond Anti qua/ Garamond K ursiv/ Garamon d Hal bf ett/ Gatamond Kurs Halb Letter Go thic/ L[...]

A-6 W e ight/Di mensions Dimensions : 439 (W) × 638 (D)* × 445 (H) mm (17.3 (W) x 25.1 (D )* x 17.5 (H) in.) W e ight: 3 5.3 kg ( 77.8 lb) (*) With the p aper tray installe d and t he multi-pur pos e tra y f olded clos ed. (*1) • I ndicates the maximu m speeds f or the A4 and Letter sizes f ed lengthwise (por trait). • Dur ing long pr int run[...]

A-7 A A . . 3 3 . . 2 2 N N e e t t w w o o r r k k S S p p e e c c i i f f i i c c a a t t i i o o n n s s  Common Specifications Suppor ted St andar ds Ether net V er .2.0 I EEE 802.3 Network Protoco ls TCP/IP , Net BIOS, IPX/S PX (NetWare), AppleT alk Interf ace 100BA SE-TX, 10BAS E-T  TCP/IP Specifications Suppor ted O perating Sy stems W[...]

A-8 A A . . 3 3 . . 3 3 P P r r i i n n t t a a b b l l e e A A r r e e a a When usi ng A4, 8.5 " x 14" ( Legal) or small er . • “Printable ar ea” ref ers to the ar ea on a page where printing is possib le. • “Non-printab le ar ea” ref ers t o the are a (the edg es) on t he p age wher e pr inting is not possib le . 1. Pr intab[...]

A-9 A A . . 4 4 L L i i f f e e S S p p a a n n o o f f C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s  Life span of consumab les (in printab le pa g es) Consumable Numb er o f prin tab le pa ges (*) Black toner car tr idg e About 8, 500 pages Y ellow toner car tr idge About 6,000 pages Magenta ton er car tr idge About 6,000 pages C[...]

A-10 A A . . 5 5 A A d d d d i i n n g g t t h h e e E E x x p p a a n n s s i i o o n n M M e e m m o o r r y y 1. T ur n off the printer , an d then unpl ug the po w er cord from the A C outlet. Bef ore installing the optional accessories, turn off the printer and remov e the pow er plug from the outlet. Installing optional accessories without tu[...]

INDEX I-1 I I 1 1 I I N N D D E E X X 2 2 T r a y M o du l e ................................................ . 7 - 1 1 , A - 1 A A l a r m i nd i c a t o r ........................................................ 5 - 2 A l a r m I nd i c a t o r ...................................................... 6 - 2 2 A l a r m l a m p ......................[...]

INDEX I- 2 S S ec u r i t y .................................................................... 5 - 1 1 Subn e t M a s k ............................................................ 5 - 1 4 Su i t a b l e P a p er T y p e s ............................................... 4 - 1 T T C P / I P .........................................................[...]