Brother FAX-878 manual

® F AX-878 USER’S GUIDE V erion 0 ARL/ASA/NZ[...]

©2008 Brother Industries, Ltd. If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-878 Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the bottom of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, i[...]

i THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purc hased, and does not offer any warranty in the event t hat this product is used on pub lic telecommunicat[...]

ii Safety precautions To use the fax machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall so[...]

iii Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C - 35°C. Caution ■ Avoid placing the fax mach ine in a high-traffic area[...]

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v Quick Reference Guide Sending faxes Automatic transmission 1 Insert the document face down in the ADF (up to 10 pages). 2 Enter the fax number you want to call. 3 Press Fax Start . Receiving faxes Select Receive Mode 1 Press Receive Mode to select FAX ONLY , FAX/TEL , TAD:ANSWER MACH. or MANUAL . If you select FAX/TEL , make sure you set Ring Del[...]

vi Dialling operations One-Touch Dialling 1 Insert the document face down in the ADF. 2 Press the One-Touch key of the number you want to call. 3 Press Fax Start . Speed-Dialling 1 Insert the document face down in the ADF. 2 Press Search/Mute , then press # and the two-digit Speed-Dial number. 3 Press Fax Start . Using Search 1 Insert the document [...]

vii 1 Introduction . .............. ............ .............. ........... .......1-1 Using this Guide ............................................................. 1-1 Finding information .................................................... 1-1 Symbols used in this Guide ............................. .......... 1-1 Part names ....................[...]

viii Changing the remote codes ............................ .......... 5-6 Printing a fax from the memory... ............................... 5-7 Polling .............................................................. .......... 5-7 Sequential Polling ............................................ .......... 5-8 Telephone Services .....................[...]

ix 7 Quick-Dial numbers and di alling options.. ..........7-1 Storing numbers for easy dialling ................................... 7-1 Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers ................................................... 7-1 Storing Speed-Dial numbers/ Storing Junk Fax/Call numbers .......................................[...]

x Trademarks ................................................................... 1 1-7 Shipment of the fax machine ........................................ 11-7 12 Troubleshooting and routine maintenan ce.......12-1 Troubleshooting ............................................................ 12-1 Error messages .....................................[...]

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1 - 1 Introduction Using this Guide Thank you for buying a Brother fax machine. This fax mach ine is simple to use, with LCD screen instructions to guide yo u through programming it. You can make the most of the fax machine by reading this Guide. Finding informati on All the chapter headings and subheadings are listed in the Table of Contents. You [...]

Introduction 1 - 2 Part names ■ Front view ■ Back view No. Name Description 1 Power Cord Use to connect the fax machine to the electrical socket. 2 Telephone Line Cord Connect the fax machine to a telephon e wall socket. 3 Telephone Handset Use when receiving or makin g voice calls. 4 Handset Curled Cord Use to connect the handset to the fax ma[...]

1 - 3 Introduction FAX-878 control panel overview 1 LCD (Liquid Crystal Display) Displays messages on the screen to help you set up and use your fax machine. 2 One-Touch Keys These 6 keys give you instant ac cess to 1 2 previously stored Quick-Dial numbers. 3 Shift To access One-Touch numbers 7 to 12, hold down Shift as you press One-Touch key. 4 D[...]

Introduction 1 - 4 A Resolution Adjusts the resolution when you send a fax or make a copy. B Hook Lets you dial telephone and fax numbers without lifting the handset. C Redial/Pause Redials the last number you call ed. It also inserts a pause in Quick-Dial numbers. D Navigation Keys: Menu/Set The same key is used for menu and set operations. Lets y[...]

1 - 5 Introduction Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Fax Start and they will continue for about 60 se conds aft er dialling. During that time, the sending machine must begin the ?[...]

Introduction 1 - 6 Connections Connecting an ext ernal telephone You can connect a separate telephone as shown in t he diagram below. . Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax, lift the handset and pre[...]

1 - 7 Introduction Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The fax machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 Set the TAD to answer calls. 4 Set the Receive Mode to TAD:ANSWER MACH. . Recording outgoing messag e (OGM) on a[...]

Introduction 1 - 8 Multi-Line connections (PABX) Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that install ed your telephone system and ask them to connect the fax machine for you. We [...]

2 - 1 Paper About paper Handling and using plain pap er Store paper in its original pa ck aging, and keep it seale d. Keep the paper flat and away from moisture, direct sunlight and heat. Paper specifications for the paper tray 2 Paper Size: A4 Weight: 64 to 90 g/m 2 Thickness: 0.08 to 0.12 mm Capacity: up to 30 sheets The fax machine can only scan[...]

Paper 2 - 2 How to load paper To load paper Before you add paper, remove all of the paper from the paper tray. 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Gently insert the paper. The side to be printed on must be face down. When you use letter size paper, re move paper guides as shown in the illustration. 1 Press the small c[...]

3 - 1 On-Screen Programming User-friendly programming The fax machine is designed to be easy to use with LCD on-screen programming using the navi gation keys. User-friendly programming helps you take full advantage of all the menu selections the fax machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-scr[...]

On-Screen Programming 3 - 2 Navigation keys You can access the menu mode by pressing Menu/Set . When you enter the menu, the LCD scrolls. Press 1 for Initial Setup — OR — Press 2 for Setup Receive menu — OR — Press 3 for Setup Send menu — OR — Press 4 for Cancel Job menu — OR — Press 5 for Interrupt menu — OR — Press 6 for Set Q[...]

3 - 3 On-Screen Programming Main Menu Menu Selections Options Descriptions Page 1 . INITIAL SETUP 1 . TONE/PULSE (not available in New Zealand) TONE PULSE Selects the dialling mode. 4-5 2 . DATE/TIME — Puts the date and time on the LCD and in t he headings of faxes you send. 4-1 3 . STATION ID — Program your name, fax number to appear on each p[...]

On-Screen Programming 3 - 4 Main Menu Menu Selections Options Descriptions Page 2 . SETUP RECEIVE (Continued) 4 . REMOTE CODE ON ( 51, #51, 81) ( 91, #91, 81 for New Zealand) OFF You can answer calls at an external or extension phone and use codes to turn the fax machine on or off. You can also transfer a voice call from your cordless phon e to you[...]

3 - 5 On-Screen Programming Main Menu Menu Selections Options Descriptions Page 3 . SETUP SEND (Continued) 7 . DELAYED FAX — Set the time of day in 24 hour format that the delayed faxes will be sent. 6-10 8 . POLLED TX STANDARD SECURE Set up y our fax machin e with a document to be retrieved by another f ax machine. 6-11 9 . MEMORY TX NEXT FAX ON[...]

On-Screen Programming 3 - 6 Main Menu Menu Selections Options Descriptions Page 8 . REMOTE FAX OPT 1 . FORWARD/ STORE OFF FAX FORWARD FAX STORAGE Sets the fax machine to forward fax messages or to store incoming faxes in the memory so you can retrieve them w hile you are away from your fax machine. 8-2 2 . REMOTE ACCESS --- You must set your own co[...]

4 - 1 Initial Setup Getting started Setting the Date and Time When the fax machine is not in use, it will display the date and time. If you set up the Station ID, the date and time displayed by your fax machine will be printed on every fax you send. If there is a p ower failure, you may have to reset the date and time. 1 Press Menu/Set , 1 , 2 . 2 [...]

Initial Setup 4 - 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages that you send. The telephone number will appear only on cover p ages and ca ll back messages. It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e. in accordance [...]

4 - 3 Initial Setup Entering text When you are setting certain menu se lections, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed on them. The keys for 0 , # and do not have printed letters because they are used for special characters. By pressing the appropriate di al pad k[...]

Initial Setup 4 - 4 Setting the Beeper Volume You can change the beeper volume. T he default (factory) sett ing is LOW . When the beeper is on, the fax machine will beep when you press a key, make a mistake or after you sen d or receive a fax. 1 Press Menu/Set , 1 , 4 . ( LOW , HIGH or OFF ) 2 Press ▲ or ▼ to select your option. Press Menu/Set [...]

4 - 5 Initial Setup Setting PABX (Australia and New Zealand only) If your machine is connected to a PABX system, set PBX:ON . If not, set OFF . 1 Press Menu/Set , 1 , 5 . The screen displays 2 Press ▲ or ▼ to select ON , (or OFF ). Press Menu/Set . 3 Press Stop/Exit . PABX and TRANSFER The fax machine is initially set to be connected with PSTN [...]

Setup Receive 5 - 1 Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs. *I n FAX/TEL mode you must set the RING DELAY and F/T RING TIME . If you have extension phones on the line, keep the RING DELAY set to 4 rings. 5 Setup Receive LCD H[...]

5 - 2 Setup Receive To select or change your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. The options are: 2 Continue to press Receive Mod e until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with y our new Receive Mode setting. Setting the Ring Delay The Ring Delay[...]

Setup Receive 5 - 3 3 Press Stop/Exit . Fax Detect When you use this feature, you don’t have to press Fax Start or the Fax Receive Code 5 1 ( 9 1 for New Zealand) when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. Selecting ON allows the fax machine to receive fax calls automatically, even if yo u lif[...]

5 - 4 Setup Receive Printing a reduced incoming fax (Auto Reduction) If you choose ON , the fax machine automatically reduces an incoming fax to fit on one page of A4 size paper, regardless of the paper size of the document. 1 Press Menu/Set , 2 , 5 . 2 Use ▲ or ▼ to select ON (or OFF ). Press Menu/Set . 3 Press Stop/Exit . Reception into memor[...]

Setup Receive 5 - 5 Advanced receiving operations Operation from ext ension te lephones If you answer a fax call on an ext ension telephone, or an external telephone into the correct socket on the machine, you can make the fax machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 5 1 ( 9 1 for New Zealand), the fa[...]

5 - 6 Setup Receive To transfer a telephone call to the fax machine When you pick up the voice call at the remote cordless phone and would like to transfer it to the fax machine, 1 Press DECT Activation Voice Code 8 1 at remote cordl ess phone. 2 The fax machine rings (pseudo-ring same as current F/T ring) and the display shows “ PICK UP PHONE ?[...]

Setup Receive 5 - 7 Printing a fax from the memory If you have selected FAX Forwarding or Fax Storage ( Menu/Set , 8 , 1 ) you can still print a fax from the memory when you are at the fax machine. (See Setting Fax Storage on page 8-2.) 1 Press Menu/Set , 8 , 3 . 2 Press Fax Start . 3 After printing has finished, press Stop/Exit . Polling Polling i[...]

5 - 8 Setup Receive Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time. 1 Press Menu/Set , 2 , 7 . 2 Press ▲ or ▼ to sele ct TIMER . Press Menu/Set . 3 The screen prompts you to enter the time you want to begin polling . 4 Enter the time (in 24-hour form at) you want to begin polling. For example, ent[...]

Setup Receive 5 - 9 Telephone Services Your fax machine supports the Caller ID telep hone services offered by some telephone companies. Caller ID (Caller IDentification) (Not available fo r some countries) Caller ID is a telep hone service that allows the subscriber t o see a display of the caller’s phone number as the telephone rings. It is a fa[...]

5 - 10 Setup Receive How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephon e Rings As your telephone rings, the scr een displays the caller’s phone number. If the caller’s name is stored in your machine as a Speed-Dial, or One-Touch dial, the caller’s name will be displayed. Once you pick up the handse t, the ca[...]

Setup Receive 5 - 11 Selecting a Caller ID from the Memory for Call Reply You can display the caller IDs currently stored in the memory and select the number of the caller you want your machine to dial. Call Reply is a convenient feature wher eby your Brother fax can dial back a voice/fax call “on-hook” to the opp osite party associated with a [...]

5 - 12 Setup Receive To Activate Certain Network Services When Using Call Reply The required prefix, typically three to six digits (including # and symbols) in length, may be inse rted after displaying the desired Caller ID in step 3 on the previ ous page . (You can enter the prefix up to 20 digits on the machine.) The complete number string includ[...]

Setup Receive 5 - 13 Telephone Service for Australia (Telstra ® FaxStream ® Du et ® ) Distinctive Ringing (Telstra ® FaxStream ® Duet ® ) Telstra ® FaxStream ® Duet ® is an en hanced Public Switched Telephone Service (PSTS) offered by Telstra ® that allows you to have an additional number on one phone line, with its own distinctive ring p[...]

5 - 14 Setup Receive How does Telstra ® FaxStream ® Duet ® Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a differe nt ring pattern of three short bursts of ring, repeated at regular intervals. When FaxStream ® Duet ® is ON and [...]

Setup Receive 5 - 15 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Nu[...]

5 - 16 Setup Receive Flowchart Sequence of Incoming Call How to Turn FaxAbi lity OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either ON or OFF . Call Waiting beeps caused by inco ming calls on your main number can affe[...]

Setup Receive 5 - 17 Telephone Service for Some Countries Distinctive Ring ing (For Singap ore and Hong Kong) This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pa[...]

6 - 1 Setup Send How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. One-Touch diallin g Press the One-Touch key of the location you want to call. (See Storing One-Touch Dial number s/Storing Junk Fax/Call numbers on page 7-1.) If the LCD shows NOT REGISTERED when you enter the [...]

Setup Send 6 - 2 Fax Redial If you are sending a fax man ually and the line is busy, press Redial/Pause , and then press Fax Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Fax Start . Redial/Pause only works if you diall ed from the control panel. If you are sending a[...]

6 - 3 Setup Send Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 Insert the document face down in the ADF. 2 Pick up the handset or press Hook and listen for a dial tone. 3 Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter [...]

Setup Send 6 - 4 Contrast If your document is very light or very dark, you may want to set the contrast. Use LIGHT to make the document darker. Use DARK to make the document lighter. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 3 . 3 Press ▲ or ▼ to sele ct AUTO , LIGHT or DARK . Press Menu/Set . 4 Press 1 if you want to c[...]

6 - 5 Setup Send Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending. This could be usefu l if you are sending a fax with photos and text, or some pages with small print and others with larger print. Resolution settings return to STANDARD after the fax is sent. 1 Insert t[...]

Setup Send 6 - 6 Advanced sending operations Composing the electronic Cover Page The cover page is sent to the re ceiving party’s machine. Your cover page includes the name or number stored in the One-Touch or Speed-Dial memory. If you are di alling manually, the name is left blank. The cover page shows your Station ID, and the number of pages yo[...]

6 - 7 Setup Send Cover page for next fa x only This feature does not work unless you have set up the Station ID. (See Setting the Station ID on page 4-2.) If you only want to send a cover page with a particular fax, this cover page will include the number of pages in your document. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , [...]

Setup Send 6 - 8 Using a printed Cover Pag e If you prefer using a printed cove r page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set , 3 , 1 . 2 Press ▲ or ▼ to sele ct PRINT SAMPLE . Press Menu/Set . Broadcasting Using the numbers you have stor ed in Groups, One-Touch and Speed-Dial memory, yo[...]

6 - 9 Setup Send Call Reservation You can send a fax and let the other party know that you want to speak to him after the fax transmis sion is completed. The other fax machine will ring as if it was rece iving a te lephone call; if the other party picks up the handset, your machine will ring. To have a conversation, lift the handset. If you set Cal[...]

Setup Send 6 - 10 Delayed Fax Depending on the size of the data, you can use this menu setting to send up to 3 faxes at later times within the next 24 hours. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 7 . 3 Enter the time you want the fax to be sent (in 24-hour format). Press Menu/Set . (For example, enter 19:45 for 7:4 5 P.[...]

6 - 11 Setup Send Setting up Polled Transmit (Standard) Polled Transmit is when you set up the fax machine to wait with a document so another fax machine can call and retrieve it. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 8 . 3 Press ▲ or ▼ to choose STANDARD . Press Menu/Set . 4 Press 1 if you want to leave the docum e[...]

Setup Send 6 - 12 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu. — OR — Press 2 if you have finished c hoosing settings and go to Step 7. 7 Press Fax Start and wait for the fax to be polled. Secure Polling Secure Polling is a way to keep your documents from “falling into the wrong hands” whi[...]

6 - 13 Setup Send Out of Memory message If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning a subsequent page, you will have the option to press Fax Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation. Int[...]

Setup Send 6 - 14 Setting up the password 1 Press Menu/Set , 0 , 1 . 2 Enter a 4-digit number for the password. Press Menu/Set . 3 If the LCD shows VERIFY: , re-enter the password. Press Menu/Set . Changing the TX Lock password 1 Press Menu/Set , 0 , 1 . 2 Press ▲ or ▼ to sele ct SET PASSWORD . Press Menu/Set . 3 Enter a 4-digit number for the [...]

7 - 1 Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up the fax machine to do following types of easy dialling: One-Touch, Spe ed- Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD sho ws the name, if you stored it, or the number. If you use the Caller ID subscriber service off[...]

Quick-Dial numbers and dialling options 7 - 2 6 Press ▲ or ▼ to select if you set ANTI JUNK to ON (or OFF ) and press Menu/Set . (Not available in Australia and New Zealand) 7 Return to Step 2 to store another One-Touch number. — OR — Press Stop/Exit to exit. Storing Speed-Dial numbers/Storin g Junk Fax/Call numbers You can store Speed-Dial[...]

7 - 3 Quick-Dial numbers and dialling options Changing O ne-Touch an d Spee d-Dial numbers If you try to store a One-Touc h or Speed-Dial number where a number has already been stored, the LCD will show the name stored there (or number) and will ask you to d o one of the following: 1 Press 1 to change the stored number. — OR — Press 2 to exit w[...]

Quick-Dial numbers and dialling options 7 - 4 Setting up Grou ps for Broadcasti ng Groups, which can be stored on a O ne-Touch key location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Fax Start . First, you will need to store each fax number as a One-Touch or Speed-Dial number. Then, you ca n com[...]

7 - 5 Quick-Dial numbers and dialling options Dialling options You can use the fax machine to make voice telephone calls by dialling manually or by using Search, One-Touch or Speed-Dial memory. You can use the handset to make calls. When you dial a quick-dial nu mber, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fa[...]

Quick-Dial numbers and dialling options 7 - 6 Search You can search for names you have stored in One-Touch and Speed-Dial memories. (See Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers on page 7-1 and Storing Speed-Dial numbers/Storing Junk Fax/Call numbers on page 7-2.) 1 Pick up the handset. 2 Press Search/Mute , then enter the first[...]

7 - 7 Quick-Dial numbers and dialling options Tone or Pulse If you have a Pulse dialling serv ice, but need to send Tone signals (for example, for telephone banking) , follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 Pick up the handset. 2 Press # . Any digits dialled after this w[...]

Remote Fax O ptions 8 - 1 Fax Forwarding Setting up Fax Forwardin g When you select Fax Forward, your fax machine stores the received fax in the memory. The fax machine will then dial the fax number you’ve programmed and forwards the fax message. 1 Press Menu/Set , 8 , 1 . 2 Press ▲ or ▼ to select FAX FORWARD . Press Menu/Set . 3 Enter the fo[...]

8 - 2 Remote Fax Options Setting Fax Storage If you select Fax Storage, your fax machine stores the received fax in the memory. You will be able to retrieve fax messages fr om another location using the Remote Retrieval commands. 1 Press Menu/Set , 8 , 1 . 2 Press ▲ or ▼ to select FAX STORAGE . Press Menu/Set . 3 Press Stop/Exit . Turning off R[...]

Remote Fax O ptions 8 - 3 Remote Retrieval You can call your fax machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your remote access code 1 Dial the fax numb[...]

8 - 4 Remote Fax Options Remote commands Follow the commands below to a ccess features when you are away from the fax machine. When you call th e fax machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must en ter a remote command. Remote commands Operation details 95 Change the Fax Forwar[...]

Remote Fax O ptions 8 - 5 Retrieving fax messages 1 Dial your fax number. 2 When your fax machine answers , during a period of silence enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. 3 As soon as you hear two shor t beeps, use the dial pad to press 9 6 2 . 4 Wait for the long beep, and then use t[...]

9 - 1 Printing re ports FAX settings and activity Your fax machine can print a XMIT Report after each fax you send. Also, a journal of sent and received faxes can be printed at specified intervals. Customizing the Transmis si on Verification Report You can use the Transmission Report as proof th at you sent a fax. This report lists the time and da [...]

Printing reports 9 - 2 Printing reports Following reports are available: How to print a report 1 Make sure that there is no document in the ADF. 2 Press Co py/Rep orts , then enter the number (see list above) of the report you want to print. For example, press 6 to print the USER SETTINGS . Prints a Transmission Verification Report for the last fax[...]

10 - 1 Making copies Using the fax machine as a copier You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies. Copy operations To make a single copy that is not reduced, e nlarged or sorted, you only have to press one key. Remem ber, your fax machine cannot scan anything closer than 4 mm fro[...]

Making copies 10 - 2 Copy options: Single or Mu ltiple copies, Sort/Stack, Reduce/Enlarge You can choose additional copy options. First, you can select the number of copies. Next, you can choose whether multiple copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated) . Finally, you can choose an enlargeme[...]

10 - 3 Making copies Legal limitations Any reproductions of certain docu ments are illegal and may result in either criminal or civil liabili ty. This memorandum is inten ded to be a guide rather than a complete listing o f every possible prohibition. In case of doubt, we sugg est that you check with relevant authorities as to any particular questi[...]

Important info rmation 11 - 1 Important safety instructions for Australia 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this[...]

11 - 2 Important info rmation 15 This product has no mains ON/O FF switch. It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected. 16 Unplug this product from the power socket and refe[...]

Important info rmation 11 - 3 8 If a charge for local calls is unacceptable, th e “Dial Button” should not be used for local calls. Only the 7-digits of the local number should be dialled from y our telephone. Do not dial the area code digit or the “0” prefix. 9 This equipment shall not be set to make automatic calls to the Telecom ‘111?[...]

11 - 4 Important info rmation 19 The Caller ID Information is presented in the form: Area Code + Directory number When dialling back, always insert a zero in front of the area code for a toll call and omit the area code for a local call, If a zero is inserted in front of the area code for a local call, the call will still proceed correctly but if t[...]

Important info rmation 11 - 5 ■ If the product does not operate normally when the operating instructions are followed. Adjust only th ose controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive w ork by a qualified technician to rest ore the product to no[...]

11 - 6 Important info rmation 10 Do not allow anything to rest on the po wer cord. Do not place this product where people can wa lk on the cord. 11 If an extension cord is used wi th this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the exten sion cord ampere rating. 12 Do not place [...]

Important info rmation 11 - 7 For Your Safety To ensure safe operation the three-pin plug supp lied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. The fact that the equipment opera tes satisfactorily does not imply that the power is grounded and that the in stallation i[...]

12 - 1 Troubl eshooting and r outine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your fax machine identif ies the problem and displays an error message. The most common error messag es are shown below. You can correct most problems by yourself. If you need more help, the Br[...]

Troubleshooting and routine mainte nance 12 - 2 NOT REGISTERED You tried to access a One-Touch or Speed-Dial number that is not programmed. Set up t he One- Touch or Speed-Dial number. (See Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers on page 7-1 and Storing Speed-Dial numbers/Storing Junk Fax/Call numbers , p age 7-2.) OUT OF MEMOR[...]

12 - 3 Troubl eshooting and r outine maintenance MEMORY DISABLED UNABLE TO INIT UNABLE TO PRINT UNABLE TO SCAN The fax machine has a mechanical problem. — OR — A foreign obstacle, such as a clip or ripped paper, i s in the fax machine. Open the top cover and remove any foreign obstacles from inside the fax machine. If the error message continue[...]

Troubleshooting and routine mainte nance 12 - 4 Compatibil ity If you are having difficulty send ing or receiving a fax due to possible interference on the phone line, we reco mmend that you try setting the compatibility to BASIC . 1 Press Menu/Set , 0 , 2 . 2 Press ▲ or ▼ to select BASIC (or NORMAL ). Press Menu/Set . 3 Press Stop/Exit . Docum[...]

12 - 5 Troubl eshooting and r outine maintenance Paper Jam The paper is jammed in your fax machine. 1 Remove any paper that is not jammed. 2 Open the top cover by lifting the lever o n the right side of the top cover. 3 Pull the jammed paper gently from the paper feeder toward the front of the fax machine as per diagram A. If you can’t, pull the [...]

Troubleshooting and routine mainte nance 12 - 6 If you are having difficu lty with the fax machine If you think there is a problem with your fax machine or the way your faxes look, make a copy first . If the copy looks good, the problem is probably not the fax machine. Check the chart below and follow the troubleshooting tips. DIFFICULTY SUGGESTION[...]

12 - 7 Troubl eshooting and r outine maintenance Dialling does not work Check all line co rd connections. Check the power cord con nection. Send a manual fax by lifting the ha ndset and dialling the number. Wait t o hear fax receiving tones before pressing Fax Start . Change the Tone/Pulse setti ng. (See Setting To ne or Pulse dialling mode (Not av[...]

Troubleshooting and routine mainte nance 12 - 8 Routine maintenance Cleaning the print head Clean the print head when you want to improve the print quality and also as part of your routine maintenance. 1 Unplug the telephone line cord and the po wer cord for safety. 2 Open the top cover by lifting the lever o n the right side of the top cover. 3 Ta[...]

12 - 9 Troubl eshooting and r outine maintenance Cleaning the scanner 1 Unplug the telephone lin e cord and the power cord for safety. 2 Open the top cover by lifting the lever o n the right side of the top cover. 3 Clean the white film and the glas s strip with isopropyl alcohol on a lint-free cloth. 4 Close the top cover. Press down on both sides[...]

Troubleshooting and rout ine maintenance 12 - 10 3 Take the used ribbon out of the cartridge: 1 Snap out the upper and lower right white spools. 2 Slide the roll off the blue gear and lower left white spool. (Do not remove the blue gear and lower left white spool). 4 Slide the white elastic off the new refill rolls and set them down with the full r[...]

12 - 11 Troubleshooting and rout ine maintenance 7 Turn the upper left blue gear anti-clockwise to tighten the ribbon as shown. 8 Turn the cartridge over and re-install it in your fax machine: Insert the recessed first and place the cartridge into its four holders. 9 Press down on both sides of the t op cover to close it securely.[...]

Glossary G - 1 ADF (automatic document feede r) The document can be placed in the ADF and scanned one page at a time automatically. Anti Junk (Not available for Australia and New Zealand) Allows you to reject receiving the fax message or telephone call if you register a particular number with this fu nction on. Automatic fax transmission Sending a [...]

G - 2 Glossary ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension telephone A telephon e on the fax number that is plugged into a separate telephone wall socket. External telephone A TAD (telephone answ ering device) or telephone that is connected to your fax machine. F/T[...]

Glossary G - 3 Photo reso lution A resolution setting that uses varying shades of gray for the best repres entation of photographs. Polling The process of a fax machine calling ano ther fax machine to retrieve waiting fax messages. Pulse A form of rotary dialling on a telephone line. Quick Dial List A listing of names and numbers stored in One-Touc[...]

S - 1 Specifications General Copy S Specifications Type Desktop facsimile transceiver Memory Capacity 512 KB Paper Tray 64 g/m 2 – 90 g/m 2 : Up to 30 sheets Paper Output 64 g/m 2 – 90 g/m 2 : Up to 20 sheets Printer Type Line Thermal with Ribbon LCD (Liquid Crystal Display) 16 characters x 1 Line Operating Environment Temperature: 5-35 °C Hum[...]

Specifications S - 2 Fax Compatibility ITU-T Gro up 3 Coding System Modified Huffman (MH) Modem Speed 9600/7200/4800/2400 bps; Automatic Fallback Document Size Document Input Width 148 mm to 216 mm Paper Size A4 Automatic Document Feeder (ADF) Up to 10 pages Paper Tray Up tp 30 sheets (64 g/m 2 - 90 g/m 2 ) Gray Scale 64 levels (Dithered) Polling T[...]

S - 3 Specifications * “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Specif ications and printed materials are subject to change without prior notice. Memory Transmission Up to 20 pages * Out of Paper Re ception Up to 25 pages * Starter Ribbon (Australia and NewZealand only) Yield: Up to 30 pages (A4) Refill[...]

Index I - 1 The items in all upper case represent LCD messages. A ADF (automatic document feeder) ....... ........... ........... .......6-2 Answering machine (TAD) ............. .......... ............. .... 1-6, 5-1 Anti Junk ........ ............. ...... 7-1, 7-2 Automatic fax receive ........ .............. ...... 5-1 Fax Detect . .............[...]

I - 2 Index H HELP Help List . ............. ............. .... 9-2 Hold ......... ............. .............. ...... 7-6 I Internationa l calls .................... .6-8 Interrupting (a scheduled job) ............. ............. ............. ....... 6-13 J Jams ........ ............. .............. .... 12-4 L LCD (Liquid Crystal Display) ......[...]

Index I - 3 special charact ers .... ............ 4-3 Tone signals on Pulse line ....... 7-7 Troublesho oting ....... ............. ..1 2-1 error messages on LCD .......... ........... ........... 12- 1–12-3 if you are having difficulty incoming calls ............ .... 12-7 phone line dif ficulties .....12-6 printing or receiving faxes ..........[...]

I - 4 Index[...]

Accessory List A - 1 Accessory List *For optimum pr int quality and product pe rformance within published specifications, use on ly the correct Brother replacement ribbon . Broth er does not recommend the use of consumables other than g enuine Brother consumables. Failure to use the genu ine Brother consumable m ay damage the machine and any rep ai[...]

A - 2 Remote Commands Change Fax Forwarding Setting Press 9 5 . then to T urn feature off press 1 . Enter Fax F orwarding press 2 . Program F ax Forward Number press 4 . Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press # # . Press 9 6 1 after two short beeps, then enter the number of remote f[...]

ARL/ASA/NZ This machine is approv ed for use in the country of purchase only , local Brother companies or their dealers will only suppor t fax machines purchased in their o wn countr ies.[...]