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Zoom ADSL Modem manual

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Table of contents for the manual

  • Page 1

    ADSL Modem U S E R ’ S M A N U A L USB[...]

  • Page 2

    NOTICE This doc ument c ontai ns pro prieta ry inf ormation prote cted by copy right, and this M anual an d all th e ac company ing h ardware , softw are, and documenta tion a re copy righte d. All rights are re served. No par t of th is document may be ph otocopied or reprod uced by mechanical , ele ctronic, or other me ans in any form . The manuf[...]

  • Page 3

    Contents GETTING STARTED .......................................................... 4 I MPORTA NT ! B EF ORE Y OU B EGI N ............................................... 4 S YSTEM R EQU IREM ENTS ........................................................... 5 W HAT Y OUR P ACKAGE C ONTAINS ............................................... 5 I F Y OU N [...]

  • Page 4

    4 Zoom ADSL Modem U ser’s Man ual Getting Started Congratulations on purchasing your Zoom ADSL USB modem. This Guide is or gani zed as fol lows: • Getting Started • Inst allatio n • Troubleshooting • Regulatory Information. Important! Before Y ou Begin Before installing your modem, you must have DSL service enabled on your telephone line.[...]

  • Page 5

    Gettin g Starte d 5 Service P rovider VPI VCI Protocol ( Encapsul ation) France (1) 8 35 PPPoE LLCSNAP (RFC 2516) France (2) 8 67 PPPoA VCMUX (RFC 2364) Portugal 0 35 PPPoE LLCSNAP (RFC 2516) Spain—Telefoni ca 8 32 PPPoE LLCSNAP (RFC 2516) Spain—Tiscali 1 32 PPPoA VCMUX (RFC 2364) U.K. 0 38 PPPoA VCMUX (RFC 2364) U.S.A. 0 35 PPPoE LLCSNAP (RFC [...]

  • Page 6

    6 Zoom ADSL Modem U ser’s Man ual If Y ou Need Help • If you have hardware in stallation problems, ou r Technical Support Staff will be happy to assist you. Please see the Customer Suppo rt portion of the CD for co ntact information. • If you have DSL service problems, you should contact your DSL service provider.[...]

  • Page 7

    Installa tion 7 Installa tio n Setting up the Zoom ADSL USB modem involves the foll owi ng tasks: • Inst alling th e software • Connecting the hardware • Installing phone filters (if applicab le) • Connecting to the Internet. Installing t he S oftware Note: The dialog boxes shown he re are typical of Windows 98. Depending on your computer?[...]

  • Page 8

    8 Zoom ADSL Modem U ser’s Man ual 5 5 5 5 A dialog box displays, tracking the installation sequence. No action is required on your part until another dialog box displays, prompting you to install the ha rdware. Keep your computer on and continue below.[...]

  • Page 9

    Installa tion 9 Connecting the Hardware All connections originate from the back panel of your modem. 1 1 1 1 Using the supplied USB cable, plug the cable’s square end into the modem’s USB jack. Plug the cable’s rectangular end into your compute r’s USB port. Tip: You can identify the USB jack and cable by the USB symbol: Windows 98/98SE Use[...]

  • Page 10

    10 Zoom ADSL Modem U ser’s Man ual Installi ng Phone Fil ters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using t he phone line while your ADSL modem is on. Your mode m package may include one or more filters. If not, you may need to purchase your own. Filters come in two types—with one jack or[...]

  • Page 11

    Installa tion 11 If you have a fi lter with two ja ck s : • To use a phone near your mo dem, connect the fil ter as shown below. Tel ephone W all Jack wi th ADS L Se r v i ce Filte r 123 456 789 * 8# Phone, Fax M achine, et c. Phone Cor d Phone Cor d Modem Phone Jack 1: Plug t he filter’s LINE end into the phone wall jack. 2: Plug t he telephon[...]

  • Page 12

    12 Zoom ADSL Modem U ser’s Man ual Connecting to the Internet If You Don’t Have a Username or Password: If your DSL service provider instruct ed you that you do no t need a Username or Password, skip the steps below. To connect to the Internet, simply double -click your desktop’s Web browser ic on. 1 1 1 1 Now that you have installed the hard[...]

  • Page 13

    Installa tion 13 Monitoring Y our DSL Connection You can review or monitor your DSL connection and setup via the Zoom USB DSL Control Panel . From the desktop, select Start | Prog rams | Zoom U SB DSL | Control Panel . The Gene ral dialog box displays. In addition, there are seve ral more ta bs that provide details a bout your DSL connection, inclu[...]

  • Page 14

    14 Zoom ADSL Modem U ser’s Man ual Removing Your Modem If you ever want to remove your ADSL modem—for in stance, if you move your computer to a location without ADSL servic e— you should remove the software before disconnecting the hard ware. Fo llow th e steps belo w. 1 1 1 1 From the desktop, select Start | Prog rams | Zoom U SB DSL | Unins[...]

  • Page 15

    Append ix A: Custom Ins tallatio n Inst ru ctions 15 Appendix A Custom Installation Instructions Most users will foll ow the installati on instructio ns on page 7 . Follow t hese in structio ns only if you do no t see your servi ce provider or your coun try list ed in th e Zoom DS L Insta llation Wizard box depicted on that page. Installing t he S [...]

  • Page 16

    16 Zoom ADSL Modem U ser’s Man ual Your service provider should have provided you with your protocol type, if not, you will have t o request it. Note: There are several protocol variations, but they fall into two categories: PPP (Poin t-to-Point P rotocol) or IP ( Internet Protocol). We have included the table below for re ference. Once you make [...]

  • Page 17

    Append ix A: Custom Ins tallatio n Inst ru ctions 17 Connecting the Hardware All connections originate from the back panel of your modem. 1 1 1 1 Using the supplied USB cable, plug the cable’s square end into the modem’s USB jack. Plug the cable’s rectangular end into your compute r’s USB port. Tip: You can identify the USB jack and cable b[...]

  • Page 18

    18 Zoom ADSL Modem U ser’s Man ual Installi ng Phone Fil ters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using t he phone line while your ADSL modem is on. Your mode m package may include one or more filters. If not, you may need to purchase your own. Filters come in two types—with one jack or[...]

  • Page 19

    Append ix A: Custom Ins tallatio n Inst ru ctions 19 If you have a fi lter with two ja ck s : • To use a phone near your mo dem, connect the fil ter as shown below. Telephone W a ll J a c k wit h A D SL Ser vi ce Filt er 123 456 789 * 8# Phone, Fax Machine, et c. Phon e Cor d Phon e Cor d Modem Phon e Jack 1: Plug t he filter’s LINE end into th[...]

  • Page 20

    20 Zoom ADSL Modem U ser’s Man ual Complet ing the Softwar e Insta llation 1 1 1 1 From the desktop, select Start | Prog rams | Zoom U SB DSL | Contro l Panel and click t he Protocol Se tup tab. 2 2 2 2 If you sele cted Cus tom PP PoA or PPPoE in Step 1 on page 15: You’ll see a dialog box with choices like those below. • Select the Encapsulat[...]

  • Page 21

    Append ix A: Custom Ins tallatio n Inst ru ctions 21 3 3 3 3 If you selecte d Custom Bridge d IP or Ro uted IP o r Classical IP in Step 1 on page 15: You’ll see a dialog box with choices like those below. • Select the Encapsulation M ode . • Enter the VPI and VCI numbers. Note: Your provider should have sup plied you with this information. If[...]

  • Page 22

    22 Zoom ADSL Modem U ser’s Man ual Appendix B Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. Y ou should also refer to the Frequentl y Asked Ques[...]

  • Page 23

    Append ix B: Tr oubles hoot ing 23 PROBLEM : Why do I hear static or noise when I’m using my telephone? SOLUT ION: If that phone d oes not have its own filter, you may hear static or high-pitched noise if you mak e a phone call while your AD S L modem is on. A filter als o prevents a phone fr o m interfering with, o r dro pping, your D SL conn ec[...]

  • Page 24

    2752-A 27262 ©2002 Appendix C Regulatory Informatio n E.U. Declaration of Conformity The manufacturer d eclares under sole resp onsibility that this eq u ipment is compliant to Directive 199 9/ 5/EC (R&TTE Directive) via the following . Directive Standard Test Report Issu ed 73/23/EEC – Low Voltage EN 60950:1992, A1-A4, A11 electrical safety[...]