Zebra Technologies XiIII-Series manual

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Table of contents for the manual

  • Page 1

    Zebra Xi III-Series User's Guide Customer order # 48025L Manufacturer part # 48025LB Rev. 1[...]

  • Page 2

    Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the ex[...]

  • Page 3

    Tabl e o f Contents Introduction Hello ! ........................................1 Unpackin g an d Inspectio n ..............................2 Reportin g Damag e ................................2 Storag e ......................................2 Medi a an d Ribbo n Requirement s ..........................3 Powe r Cor d ..............................[...]

  • Page 4

    Establishin g Communication Syste m Consideration s ............................... 2 1 Interface s .................................... 2 1 Dat a Specification s ............................... 2 1 Cablin g Requirement s ............................... 2 2 Printe r Basics Operato r Control s ................................. 2 3 POWE R Switc h ...[...]

  • Page 5

    Routin e Car e an d Adjustment Cleanin g ...................................... 6 5 Cleanin g th e Exterio r .............................. 6 6 Cleanin g th e Interio r .............................. 6 6 Cleanin g th e Printhea d an d Plate n Rolle r .................... 6 6 Cleanin g th e Sensor s .............................. 6 7 Cleanin g th e [...]

  • Page 6

    Specifications Medi a Handlin g .................................. 8 7 Option s ....................................... 8 7 Zebr a Programmin g Languag e (ZP L II ® ) ..................... 8 8 Ba r Code s ...................................... 8 8 Genera l Specification s ............................... 8 9 Printin g Specification s ..............[...]

  • Page 7

    Introduction Hello! Than k yo u fo r purchasin g thi s high-qualit y Zebr a Xi III  -Serie s printer, manufacture d b y th e industr y leade r i n quality , service , an d valu e - - Zebra Technologie s Corporation . Fo r ove r 2 5 years , Zebr a ha s provided customer s wit h th e highes t calibe r o f product s an d support. n Thi s manua l pr[...]

  • Page 8

    Unpacking and Inspection Inspect the printer for possible damage incurred during shipment. n Check all exterior surfaces. n Raise the media access door and inspect the media compartment. In case shipping is required, save the carton and all packing material. Contact your authorized Zebra reseller for instructions. Reporting Damage If you discover s[...]

  • Page 9

    Medi a an d Ribbo n Requirements Sinc e prin t qualit y i s affecte d b y medi a an d ribbon , printin g speeds , and printe r operatin g modes , i t i s ver y importan t t o ru n test s fo r your applications. W e STRONGL Y RECOMMEN D th e us e o f Zebr a Technologies Corporation-bran d supplie s fo r continuou s high-qualit y printing . A wide ra[...]

  • Page 10

    Printer Anatomy 101 Depending on the options you have selected, your printer may look slightly different. 4 Zebra Xi III-Series User’s Guide Lower roller Dancer roller assembly Platen roller Media guide Media supply guide Media supply hanger Rewind spindle (optional) S pindle hook T ear-off/ peel-off bar Printhead lever Only on select models Ribb[...]

  • Page 11

    Calibrating the Printer This chapter of the user’s guide is so important that we’ve printed it on a different color paper! That way, it will be easy for you to find when you must calibrate (set up) the printer for your particular application. Purpose n To calibrate the printer. n To verify that the printer is properly set up by printing a test [...]

  • Page 12

    Types of Media Non-Continuous Web Media Non-continuous web media (refer to Figure 2) refers to individual labels that are separated by a gap, notch, or hole. When you look at the media, you can tell where one label ends and the next one begins. 6 Zebra Xi III-Series User’s Guide Non-continuous media with a hole or notch Non-continuous media with [...]

  • Page 13

    Non-Continuous Black Mark Media Non-continuous black mark media has black marks printed on the back that indicate the start and end of each label (refer to Figure 3). Continuous Media Continuous media (refer to Figure 4) is one uninterrupted roll of material that allows the image to be printed anywhere on the label. Zebra Xi III-Series User’s Gui[...]

  • Page 14

    Choosing the Print Mode n Tear-off mode allows you to tear off each label, or a strip of labels, after it is printed. n In Peel-off mode, backing material is peeled away from the label as it is printed. After this label is removed from the printer, the next one is printed. n When in cutter mode, the printer automatically cuts the label after it is [...]

  • Page 15

    Loadin g th e Media Figur e5 illustrate s on e metho d o f medi a loading . Fo r mor e detailed instructions , a s wel l a s informatio n abou t ho w t o loa d th e differen t type s of medi a an d th e variou s printin g modes , refe r t o th e instruction s tha t begi n on pag e 27. Zebr a Xi III-Serie s User’ s Guide 9 Media guide Media Media [...]

  • Page 16

    Positioning the Media Sensors The correct positioning of the media sensors is important. It can make the difference between a perfect label and a call to Technical Support! Transmissive Sensor The web or gap sensor, better known as the “transmissive sensor,” detects the gap between labels. The transmissive sensor actually consists of two sectio[...]

  • Page 17

    Adjusting the Upper Media Sensor Refer to Figure 6. (For clarity, not all printer parts are shown.) 1. Remove the ribbon (if it is installed). 2. Locate the upper media sensor. The upper media sensor “eye” is directly below the adjustment screw head. 3. Slightly loosen the upper media sensor adjustment screw (Phillips head). 4. Using the tip of[...]

  • Page 18

    Adjustin g th e Lowe r Medi a Sensor Positio n th e lowe r medi a senso r (refe r t o Figur e 7 ) b y slidin g i t i n it s slot unti l i t i s positione d unde r th e uppe r medi a sensor. Blac k Mar k Sensor Th e blac k mar k senso r i s i na fixe d positio n an d enable d vi a th e fron t panel (detail s i n “Configurin g th e Printer ” o n [...]

  • Page 19

    Loadin g th e Ribbon T o loa d ribbon , refe r t o Figur e8 (fo r th e 90 Xi III , 96 Xi III , an d 140 Xi III ) and Figur e9 (fo r th e 170 X iII I an d 220 Xi III) . Fo r mor e detaile d information, refe r t o th e instruction s tha t begi n o n pag e 39. Zebr a Xi III-Serie s User’ s Guide 13 Ribbon supply spindle Ribbon t ake-up spindle Clos[...]

  • Page 20

    Operato r Controls POWE R Switch Th e POWE R switc h i s locate d a t th e bac k o f th e printe r abov e th e power cor d an d fuse . Tur n o n th e printer. Fron t Panel Th e step-by-ste p instruction s i n this sectio n tel l yo u whic h key s t o press an d wha t appear s o n th e liqui d crystal displa y (LCD ) durin g th e calibration procedu[...]

  • Page 21

    Configurin g th e Printer Th e configuratio n procedur e i n th e nex t tabl e contain s th e informatio n you nee d t o ge t you r printe r u p an d running , bu t i t i s no t comprehensive . Refer t o pag e 4 3 fo r mor e information . n Ente r th e configuratio n mod e b y pressin g th e SETUP/EXI T ke y a t the “PRINTE R READY ” display. N[...]

  • Page 22

    Configuring the Software or Printer Driver Many printer settings may also be controlled by your printer’s driver or label preparation software. Refer to the driver or software documentation for more information. 16 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation - PRINTER READY Normal printer operation. DARKNESS Press th[...]

  • Page 23

    Media and Ribbon Calibration NOTE: All steps must be performed in the following procedure, even if only one sensor needs to be adjusted. 1. Press the SETUP/EXIT key. 2. Press the NEXT/SAVE key until “MEDIA AND RIBBON CALIBRATE” displays. 3. To start the calibration procedure, press the RIGHT BLACK OVAL key. “LOAD BACKING CANCEL CONTINUE” di[...]

  • Page 24

    5. Press the RIGHT BLACK OVAL key. The front panel display will show “REMOVE RIBBON CANCEL CONTINUE.” 6. Either remove the ribbon or slide it as far from the printer frame as possible. 7. Close the printhead, trapping the ribbon in this position. 8. Press the RIGHT BLACK OVAL key. The front panel will show “CALIBRATING PLEASE WAIT.” 9. When[...]

  • Page 25

    Printin ga Tes t Label T o prin ta tes t label: 1 . Tur n of f th e printer. 2 . Pres s an d hol d th e CANCE L key whil e turnin g o n th e printer. A configuratio n label , whic h show s the printer’ s currentl y store d parameters, wil l prin t (simila r t o th e on e show n in Figur e 12). I f yo u encounte r an y problem s whil e yo u ar e c[...]

  • Page 26

    20 Zebra Xi III-Series User’s Guide[...]

  • Page 27

    Establishing Communication System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer. The standard interfaces are an RS-232/RS-422/RS-485 serial data port and a bi-directional parallel port. The optional ZebraNet PrintServer II enables printers to be connec[...]

  • Page 28

    Whe n communicatin g vi a th e parallel por t (refe r t o Figur e 14) , the previousl y mentione d parameter s are no t considered . Refe r t o pag e 5 3 to configur e th e communication parameter s fo r th e printer . The value s selecte d mus t b e th e sam e as thos e use d b y th e hos t equipment connecte d t o th e printer. Fo r seria l an d [...]

  • Page 29

    Printer Basics Operator Controls This section discusses the functions of the various controls and indicators on the printer. The operator should become familiar with each of these functions. POWER Switch This switch is located at the back of the printer above the power cord and fuse. The POWER switch should be turned off before connecting or discon[...]

  • Page 30

    Front Panel Display The front panel display communicates operational status and programming modes and parameters. 24 Zebra Xi III-Series User’s Guide Figure 15[...]

  • Page 31

    Fron t Pane l Keys Key Function Start s an d stop s th e printin g process. • I f th e printe r i s no t printing : n o printin g ca n occur. • I f th e printe r i s printing : printin g stop s onc e th e curren t labe l i s complete. Pres s t o remov e erro r message s fro m th e display. NOTE : Paus e mod e ca n als o b e activate d vi a ZP L[...]

  • Page 32

    Front Panel Lights NOTE: If two operating conditions occur simultaneously (for example, one that causes a light to be on constantly and one that causes the same light to flash), the light will flash. Light Status Indication POWER Off The printer is off or power is not applied. On The printer is on. TAKE LABEL Off Normal operation. Flashing (Peel-of[...]

  • Page 33

    Roll Media Loading NOTE: A calibration must be performed when media and ribbon (if used) are first installed in the printer, or when a different type of media or ribbon is being used. Tear-Off Mode Refer to Figure 16. 1. Open the printhead. 2. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the medi[...]

  • Page 34

    Peel-Of f Mode NOTE : Rewin d optio n required. Refe r t o Figur e 17 . 1 . Remov e th e rewin d plat e fro m th e fron t o f th e printe r (i f installed). Stor e i t o n th e tw o mountin g screw s o n th e insid e o f th e fron t panel. 2 . Ope n th e printhead. 3 . Slid e th e medi a guid e an d medi a suppl y guid e a s fa r fro m th e printer[...]

  • Page 35

    Zebra Xi III-Series User’s Guide 29 Media guide Media Media supply guide Closed Open Rewind spindle Hook Printhead lever Rewind plate T ear-off/ peel-off bar Guide plate Label Label backing Figure 17[...]

  • Page 36

    Rewin d Mod e (fo r Printer s Withou t th e Cutte r Option) NOTE : Rewin d optio n required. Refe r t o Figur e 18 . 1 . Remov e th e rewin d plat e fro m it s storag e locatio n i n fron t o f th e print mechanis m insid e th e medi a compartment. 2 . Inver t th e rewin d plat e s o tha t th e li p o n th e attache d hoo k plat e points down. 3 . [...]

  • Page 37

    Before closing the printhead, make sure: n The media is positioned against the inside guides. n The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core. 12. Close the printhead. Zebra Xi III-Series User’s Guide 31 Media guide Media Media supply guide Closed Open Hook Printhead lever Rewind plate Guide pl[...]

  • Page 38

    Cutte r Mode NOTE : Cutte r optio n required. Refe r t o Figur e 19 . 1 . Ope n th e printhead. 2 . Slid e th e medi a guid e an d medi a suppl y guid e a s fa r fro m th e printer fram e a s possible . Fli p dow n th e medi a suppl y guide. 3 . Loa d medi a a s shown. 4 . Fli p u p th e medi a suppl y guide . Slid e i n th e medi a guid e an d med[...]

  • Page 39

    Zebra Xi III-Series User’s Guide 33 Media guide Media Media supply guide Closed Open Printhead lever Cutter Figure 19[...]

  • Page 40

    Rewin d Mod e (fo r Printer s Wit h th e Cutte r Option) NOTE : Cutte r an d rewin d option s required. Refe r t o Figur e 20 . 1 . Remov e th e rewin d plat e fro m it s storag e locatio n i n fron t o f th e print mechanis m insid e th e medi a compartment. 2 . Inver t th e rewin d plat e s o tha t th e li p o n th e attache d hoo k plat e points[...]

  • Page 41

    Before closing the printhead, make sure: n The media is positioned against the inside guides. n The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core. 12. Close the printhead. Zebra Xi III-Series User’s Guide 35 Media guide Media Media supply guide Closed Open Rewind spindle Hook Printhead lever Rewind[...]

  • Page 42

    Fanfol d Medi a Loading NOTE : A calibratio n mus t b e performe d whe n medi a an d ribbo n (i f used) ar e firs t installe d i n th e printer , o r whe na differen t typ e o f media o r ribbo n i s bein g used. Fanfol d medi a feed s throug h eithe r th e botto m o r rea r acces s slo t from outsid e th e printer. Refe r t o Figure s 2 1 an d 22 [...]

  • Page 43

    Zebra Xi III-Series User’s Guide 37 Bottom supply Media guide Media Closed Open Printhead lever Figure 21 Rear supply Media guide Media Closed Open Printhead lever Figure 22[...]

  • Page 44

    Removing the Label Backing Material Since the rewind spindle holds the backing from a standard-size media roll, we recommend that you perform this procedure whenever you change the media. To remove the backing material from the rewind spindle, follow these steps (you don’t need to turn off the printer for this procedure). 1. Unwind approximately [...]

  • Page 45

    Ribbo n Loading T o loa d ribbon , refe r t o Figur e 2 3 (fo r th e 90 Xi III , 96 Xi III , an d 140 Xi III) an d Figur e 2 4 (fo r th e 170 Xi II I an d 220 Xi III ) an d follo w th e procedure below. NOTE : Us e ribbo n tha t i s a t leas t a s wid e a s th e media . Th e smooth backin g o f th e ribbo n protect s th e printhea d fro m wea r and[...]

  • Page 46

    7 . Befor e wrappin g th e ribbo n aroun d th e ribbo n take-u p spindle , ensur e that th e arro w o n th e kno b align s wit h th e indente d notc h (se e Figur e 25 inset ). 8 . Plac e th e ribbo n (wit h leader , i f used ) aroun d th e ribbo n take-u p spindle an d win d counterclockwis e fo r severa l turns. 9 . Clos e th e printhead. 40 Zebr[...]

  • Page 47

    Ribbo n Removal 1 . Brea k th e ribbo n a s clos e t o th e ribbo n take-u p spindl e a s possible. 2 . Refe r t o Figur e 25 . Whil e holdin g th e ribbo n take-u p spindle , tur n the kno b (1 ) clockwis e unti l i t stops . Thi s wil l caus e th e ribbo n releas e bars t o pivo t dow n (2) , easin g th e spindle’ s “grip ” o n th e woun d [...]

  • Page 48

    42 Zebra Xi III-Series User’s Guide[...]

  • Page 49

    Configuration Afte r yo u hav e installe d th e medi a an d ribbo n an d th e power-o n sel f test (POST ) i s complete , th e fron t pane l displa y wil l sho w “PRINTE R READY.” (I f th e printe r fail s it s POST , refe r t o pag e 81. ) Yo u ma y no w se t printer parameter s fo r you r applicatio n usin g th e fron t pane l displa y an d t[...]

  • Page 50

    Changing Password-Protected Parameters Certain parameters are password-protected by factory default. CAUTION: Do not change password-protected parameters unless you are sure you know what you are doing! If they are set incorrectly, these parameters could cause the printer to function in an unpredictable way. The first attempt to change one of these[...]

  • Page 51

    Leaving the Setup Mode You can leave the program mode at any time by pressing the SETUP/EXIT key. The “SAVE CHANGES” display will appear. There are five choices, described below. Pressing the LEFT or RIGHT BLACK OVAL key displays other choices and pressing the NEXT/SAVE key selects the displayed choice. n PERMANENT - Permanently saves the chang[...]

  • Page 52

    Configuratio n an d Calibratio n Sequence 46 Zebr a Xi III-Serie s User’ s Guide Press Displa y Shows Action/Explanation ---- PRINTE R READY Norma l printe r operation. Settin g Prin t Parameters DARKNESS Adjustin g Prin t Darknes s Pres s th e RIGH T BLAC K OVA L ke y to increas e darkness . Pres s th e LEF T BLAC K OVA L ke y t o decrease darkn[...]

  • Page 53

    Zebra Xi III-Series User’s Guide 47 Press Display Shows Action/Explanation MEDIA TYPE Setting Media Type Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Continuous Selections: Continuous, non-continuous This parameter tells the printer the type of media you are using. Selecting continuous media requires that you include [...]

  • Page 54

    48 Zebr a Xi III-Serie s User’ s Guide Press Displa y Shows Action/Explanation PRIN T WIDTH Settin g Prin t Widt h Pres s th e RIGH T BLAC K OVA L ke y to increas e th e value , pres s th e LEF T BLAC K OVA L ke y t o decrease th e value . T o chang e th e uni t o f measurement , pres s th e LEFT BLAC K OVA L ke y unti l th e uni t o f measuremen[...]

  • Page 55

    Zebra Xi III-Series User’s Guide 49 Listing Printer Information Press Display Shows Action/Explanation LIST FONTS List Fonts Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts. This selection is used to print a label that lists all of the fonts currently available in the printer, including standard printer fonts pl[...]

  • Page 56

    50 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation INITIALIZE CARD Initialize Memory Card CAUTION: Perform this operation only when it is necessary to erase all previously stored information from the optional memory card. Press the NEXT//SAVE key to bypass this function. 1. Press the RIGHT BLACK OVAL key to select “ YES.[...]

  • Page 57

    Zebr a Xi III-Serie s User’ s Guide 51 Medi a an d Ribbo n Senso r Calibration NOTE : Befor e yo u begi n thi s procedure , mak e sur e tha t th e maximu m lengt h i s se t t oa value equa l t o o r greate r tha n th e lengt h o f th e label s yo u ar e using . I f th e maximu m lengt h i s se t t o a lowe r value , th e calibratio n proces s wil[...]

  • Page 58

    52 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation MEDIA AND RIBBON CALIBRATE Media and Ribbon Sensor Sensitivity Press NEXT/SAVE to skip the calibration procedure and continue with the host port selection parameters that follow. Press the RIGHT BLACK OVAL key to start the calibration procedure. This procedure is used to a[...]

  • Page 59

    Zebra Xi III-Series User’s Guide 53 Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host. These parameters make sure that the printer and host are “speaking the same language.” All communications parameters are password protected. Press Display Shows Action/Explanation PA[...]

  • Page 60

    54 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation PARITY Setting Parity Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Even Selections: Even, odd, none The parity of the printer must match the parity of the host for accurate communications to take place. Select the parity that matches the one be[...]

  • Page 61

    Zebr a Xi III-Serie s User’ s Guide 55 Press Displa y Shows Action/Explanation NETWOR K ID Settin g Networ k ID Pres s th e LEF T BLAC K OVA L ke y to mov e t o th e nex t digi t position , pres s th e RIGH T BLAC K OVAL ke y t o increas e th e valu e o f th e digit. Default : 000 Range : 00 0- 999 Networ k I D i s use d t o assig na uniqu e numb[...]

  • Page 62

    56 Zebra Xi III-Series User’s Guide Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel. NOTE: DO NOT use the same hex [...]

  • Page 63

    Zebra Xi III-Series User’s Guide 57 Selecting ZPL Mode Press Display Shows Action/Explanation ZPL MODE Selecting ZPL Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: ZPL II Selections: ZPL II, ZPL The printer will remain in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II[...]

  • Page 64

    58 Zebra Xi III-Series User’s Guide Label Positioning Parameters Press Display Shows Action/Explanation BACKFEED Backfeed Sequence Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Default (90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off This parameter establishes when and how much labe[...]

  • Page 65

    Zebra Xi III-Series User’s Guide 59 Press Display Shows Action/Explanation HEAD TEST COUNT Setting the Head Test Count Press the LEFT BLACK OVAL key to move to the next digit position, press the RIGHT BLACK OVAL key to change the value of the digit. Default: 0000 (disables the test) Range: 0000 to 9999 The printer periodically performs a test of [...]

  • Page 66

    60 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation APPLICATOR PORT Setting the Applicator Port Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Off Selections: Off, mode 1, mode 2, mode 3, mode 4 Determines the action of the verifier port. • Off: The applicator port is off. • Mode 1: Asserts th[...]

  • Page 67

    Zebra Xi III-Series User’s Guide 61 Press Display Shows Action/Explanation LCD ADJUST LCD Display Adjustment Press the LEFT BLACK OVAL key to decrease the value (reduce brightness), press the RIGHT BLACK OVAL key to increase the value (increase brightness). Range: 00 to 19 This parameter allows you to adjust the brightness of your display if your[...]

  • Page 68

    62 Zebra Xi III-Series User’s Guide Press Display Shows Action/Explanation IP RESOLUTION* IP Resolution Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Dynamic Selections: Dynamic, permanent Depending on the selection, allows either the user (”permanent”) or the server (”dynamic”) to select the IP address. For mo[...]

  • Page 69

    Zebra Xi III-Series User’s Guide 63 Press Display Shows Action/Explanation LANGUAGE Selecting the Display Language Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, Finnish, Custom This parameter allows [...]

  • Page 70

    64 Zebra Xi III-Series User’s Guide[...]

  • Page 71

    Routine Care and Adjustment Cleaning The following table provides a brief cleaning schedule. Specific cleaning procedures are provided on the following pages. Area Method Interval Printhead Solvent* Direct thermal print mode: After every roll of media (or 500’/152 m of fanfold media). Thermal transfer print mode: After every roll of ribbon. Plate[...]

  • Page 72

    Cleanin g th e Exterior Th e exterio r surface s o f th e printe r ma y b e cleane d wit ha lint-fre e cloth. D o no t us e hars h o r abrasiv e cleanin g agent s o r solvents . I f necessary , a mil d detergen t solutio n o r deskto p cleane r ma y b e use d sparingly. Cleanin g th e Interior Inspec t thi s are a afte r ever y fou r roll s o f med[...]

  • Page 73

    4 . Rotat e th e plate n rolle r an d clea n thoroughl y wit h solven t an d an applicator. 5 . Brush/vacuu m an y accumulate d pape r lin t an d dus t awa y fro m the rollers. 6 . Reloa d ribbo n and/o r media , an d clos e an d th e printhead. Cleanin g th e Sensors Th e media , ribbon , an d labe l availabl e sensor s shoul d b e cleane d o n a [...]

  • Page 74

    Cleanin g th e Sna p Plate Clea n th e sna p plat e t o remov e labe l adhesiv e o ra labe l tha t ha s adhere d to th e undersid e o f th e sna p plate. Refe r t o Figur e 28 . 1 . Inser ta small-blad e screwdrive r o r simila r too l int o th e loo p o n th e left sid e o f th e sna p plate . Lif t th e sna p plate. CAUTION : Us e car e t o no t [...]

  • Page 75

    Zebra Xi III-Series User’s Guide 69 Snap plate Loop Loop Figure 28 Slot Ta b Ta b Slot Loop Loop Figure 29[...]

  • Page 76

    Cleanin g th e Cutte r Module (Fo r printer s equippe d wit h th e optiona l cutter.) I f label s ar e no t bein g cu t properl y o r i f th e cutte r jam s wit h labels , tur n off th e printe r powe r an d unplu g th e printer . Then , clea n th e stationar y cutter blad e wit h cleanin g solvent . Thi s wil l remov e labe l adhesiv e and/o r pap[...]

  • Page 77

    4. Snap the fuse holder back into position. 5. Reconnect the power cord. If the new fuse fails right away, the printer has an internal component failure and must be repaired. Zebra Xi III-Series User’s Guide 71 AC power entry module Fuse holder Small blade screwdriver Figure 30 In-circuit fuse S pare fuse Fuse holder Figure 31[...]

  • Page 78

    Adjustments Toggle Positioning Both toggles should be positioned so that they provide even pressure on the media. The toggles are positioned by sliding them to the desired location. On media too narrow to accommodate both toggles, or if you are using a 90 or 96 Xi III printer, position one toggle over the center of the media and decrease the pressu[...]

  • Page 79

    Printhea d Pressur e Adjustment Thi s adjustmen t ma y b e necessar y i f printin g i s to o ligh t o n on e sid e o r if thic k medi a i s used . Refe r t o Figur e 32 . 1 . Perfor m th e toggl e positionin g procedure . I f th e proble m i s solved , you ma y sto p here ; otherwise , continu e wit h th e res t o f thi s procedure. 2 . Prin t som [...]

  • Page 80

    74 Zebra Xi III-Series User’s Guide[...]

  • Page 81

    Troubleshooting LE D Erro r Condition s an d Warnings Erro r Conditio n Ribbo n Out Erro r Conditio n Pape r Out Zebr a Xi III-Serie s User’ s Guide 75 Problem Solution I n therma l transfe r mode , th e ribbo n is no t loade d o r loade d incorrectly. Loa d th e ribbo n correctly . Se e “Ribbo n Loading ” on pag e 39. I n therma l transfe r [...]

  • Page 82

    Erro r Conditio n Hea d Open Erro r Conditio n Hea d Elemen t Bad Warnin g Ribbo n In Warnin g Hea d To o Hot 76 Zebr a Xi III-Serie s User’ s Guide Problem Solution Th e printhea d i s no t full y closed. Clos e th e printhead. Problem Solution On e o r mor e o f th e printhea d elements hav e faile d th e printhea d elemen t test. I f th e fail[...]

  • Page 83

    Warnin g Hea d Cold Warnin g Cutte r Jammed Ou t o f Memory* Zebr a Xi III-Serie s User’ s Guide 77 Problem Solution Th e printhea d i s unde r temperature. Continu e printin g whil e th e printhea d reache s the correc t operatin g temperature . I f th e erro r remains, th e environmen t ma y b e to o col d fo r prope r printing. Relocat e th e [...]

  • Page 84

    Prin t Qualit y Problems Genera l Prin t Qualit y Issues Gra y line s o n blan k label s wit h n o consisten t pattern Light , consisten t vertica l line s runnin g throug h al l o f th e labels Intermitten t crease s o n th e lef t an d righ t edge s o f th e labels 78 Zebr a Xi III-Serie s User’ s Guide Problem Solution Yo u ar e usin g a n inc[...]

  • Page 85

    Wrinkle d Ribbon Communications A labe l forma t wa s sen t t o th e printe r bu t no t recognized . The DAT A ligh t doe s no t flash. Zebr a Xi III-Serie s User’ s Guide 79 Problem Solution Th e ribbo n i s no t loade d correctly. Loa d th e ribbo n correctly . Se e “Ribbo n Loading ” on pag e 39. Th e darknes s settin g i s incorrect. Se t[...]

  • Page 86

    A labe l forma t wa s sen t t o th e printer . Severa l label s print , the n the printe r skips , misplaces , misses , o r distort s th e imag e o n th e label. A labe l forma t wa s sen t t o th e printe r bu t no t recognized . The DAT A ligh t flashe s bu t n o printin g occurs. 80 Zebr a Xi III-Serie s User’ s Guide Problem Solution Th e hos[...]

  • Page 87

    Printe r Diagnostics Power-O n Sel f Test A power-o n sel f tes t (POST ) i s performe d automaticall y eac h tim e the printe r i s turne d on . Durin g thi s tes t sequence , th e fron t pane l light s and liqui d crysta l displa y monito r th e progres s o f th e POST . I f th e printe r fails an y o f thes e tests , th e wor d “FAILED ” wil[...]

  • Page 88

    CANCE L Ke y Sel f Test Thi s sel f tes t print sa listin g o f the configuratio n parameter s currently store d i n th e printer’ s memory . See Figur e 3 3 (dependin g o n th e options ordered , you r labe l ma y look different). 1 . Tur n th e printe r off. 2 . Pres s an d hol d th e CANCE L key whil e turnin g o n th e power. Th e configurati[...]

  • Page 89

    PAUSE Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout in Figure 34. 1. Turn off the printer. 2. Press and hold the PAUSE key while turning on the power. n The initial self test prints 15 labels at 2.4"/61 mm per second (1”/2[...]

  • Page 90

    FEE D Ke y Sel f Test Se e Figur e 35. 1 . Tur n of f th e printer. 2 . Pres s an d hol d the FEE D ke y while turnin g o n th e power. Th e FEE D ke y sel f test print s ou t a t various darknes s setting s above an d belo w tha t o f the darknes s valu e show n on th e configuratio n label. Loo k a t thes e label s and determin e whic h on e has [...]

  • Page 91

    FEE D Ke y an d PAUS E Ke y Sel f Test 1 . Tur n of f th e printer. 2 . Pres s an d hol d th e FEE D an d PAUS E key s whil e turnin g o n th e power. Performin g thi s sel f tes t temporaril y reset s th e printe r configuratio n t o the factor y defaul t values . Thes e value s wil l b e activ e onl y unti l powe r is turne d of f unles s yo u sa[...]

  • Page 92

    86 Zebra Xi III-Series User’s Guide[...]

  • Page 93

    Specifications NOTE: Printer specifications are subject to change without notice. Media Handling n Tear-off mode: Labels are produced in strips. n Peel-off mode: Labels are dispensed and peeled from the liner as needed. n Cutter mode: Labels are printed and individually cut. n Rewind mode: Labels are rewound internally. Options Zebra Xi III-Series [...]

  • Page 94

    Zebra Programming Language (ZPL II ® ) Bar Codes 88 Zebra Xi III-Series User’s Guide n Downloadable graphics, scalable and bitmap fonts, and label formats n Object copying between memory areas (RAM, memory card, and internal FLASH) n Code Page 850 character set n Adjustable print cache n Data compression n Automatic virtual input buffer manageme[...]

  • Page 95

    General Specifications General Specifications 90/96 Xi III 140 Xi III 170 Xi III 220 Xi III Height 15.5" 393.7 mm 15.5" 393.7 mm 15.5" 393.7 mm 15.5" 393.7 mm Width 9.15" 232.4 mm 11.15" 283.2 mm 13.15" 334.4 mm 15.65" 397.5 mm Depth 19.5" 495.3 mm 19.5" 495.3 mm 19.5" 495.3 mm 19.5" 495.3[...]

  • Page 96

    Printing Specifications Printing Specifications 90 Xi III 96 Xi III 140 Xi III 170 Xi III 220 Xi III Resolution 300 dots/inch (12 dots/mm) 600 dots/inch (23.5 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) Dot size (width x length) 0.0033” x 0.0039” (.084 x .100 mm) 0.0016” x 0.0016” (.042 x .042 mm)[...]

  • Page 97

    Media Specifications Media Specifications 90/96 Xi III 140 Xi III 170 Xi III 220 Xi III Minimum label length* Tear-off 0.7" (18 mm) 0.7" (18 mm) 0.7" (18 mm) 0.7" (18 mm) Peel-off 0.5" (13 mm) 0.5" (13 mm) 0.5" (13 mm) 0.5" (13 mm) Cutter 1.5" (38 mm) 1.5" (38 mm) 1.5" (38 mm) 1.5" (38 mm)[...]

  • Page 98

    Power Line Cord Specifications n The overall length must be less than 9.8 feet (3.0 meters). n It must be rated for at least 5 A, 250 V. n The chassis ground (earth) MUST be connected to assure safety and reduce electromagnetic interference. The ground connection is handled by the third wire (earth) in the power line cord. See Figure 37. n The AC p[...]

  • Page 99

    Appendix Printer Interface Technical Information RS-232/RS-422/RS-485 Serial Data Port The connections for these standard interfaces are made through the DB25S connector on the rear panel. For all RS-232 input and output signals, the printer follows both the Electronics Industries Association’s (EIA) RS-232 specifications and the Consultative Com[...]

  • Page 100

    RS-23 2 Interconnections Th e printe r i s configure d a s Dat a Termina l Equipmen t (DTE). Figur e 3 9 illustrate s th e interna l connection s o f th e printer’ s RS-232 connector. Figur e 4 0 illustrate s th e connection s require d t o interconnec t th e printer wit h th e standar d 9-pi n seria l por t connecto r o na computer. NOTES : I f [...]

  • Page 101

    When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 41 illustrates the connections required for this cable. Zebra Xi III-Series User’s Guide 95 DB-25P connector to printer DB-9S connector to computer FG TXD RXD RTS DSR SG DTR[...]

  • Page 102

    RS-422/RS-485 Interconnections The printer may be connected to a host by either an RS-422 or an RS-485 interface. The DB-25 connector on the rear of the printer uses specific pins for this purpose. Figure 42 illustrates the required cable wiring for interconnecting to the printer’s DB-25 connector. Figure 43 illustrates the internal connections o[...]

  • Page 103

    Parallel Data Port A standard 36-pin parallel connector is available at the rear of the printer for connection to the data source. Under normal circumstances, data sent from the printer to the host in response to a “Printer Status Request” command is sent through the RS-232 serial port. However, if the host has a properly configured IEEE-1284 p[...]

  • Page 104

    98 Zebra Xi III-Series User’s Guide[...]

  • Page 105

    Index Zebr a Xi III-Serie s User’ s Guide 99 A Adjustments Medi a senso r positio n ........ 7 3 Printhea d pressur e .......... 7 3 Toggl e positionin g .......... 7 2 B Ba r code s ................ 8 8 Blac k mar k medi a senso r ........ 1 2 C Cablin g requirement s .......... 2 2 Calibration Medi a an d ribbo n .......... 1 7 CANCE L ke y sel[...]

  • Page 106

    100 Zebr a Xi III-Serie s User’ s Guide M Maintenanc e manua l ...........1 Medi a handlin g ............. 8 7 Medi a loading Cutte r ................ 3 2 Peel-of f ............... 2 8 Rewin d (wit h cutter ) ......... 3 4 Rewin d (withou t cutter ) ....... 3 0 Tear-of f ............... 2 7 Medi a loading , fanfol d ......... 3 6 Medi a loading ,[...]

  • Page 107

    Zebr a Xi III-Serie s User’ s Guide 101 Power-o n ............... 8 1 Seria l por t technica l informatio n .... 9 3 Softwar e configuratio n ......... 1 6 Specifications Ba r code s .............. 8 8 Genera l ................ 8 9 Medi a ................ 9 1 Medi a handlin g ........... 8 7 Option s ................ 8 7 Powe r lin e cor d ......[...]

  • Page 108

    102 Zebra Xi III-Series User’s Guide[...]