Zebra Technologies P1043301-005 manual

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Table of contents for the manual

  • Page 1

    P1043301-005 ZebraNet ® Wired and Wireless Print Server User Guide[...]

  • Page 2

    © 2013 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may b[...]

  • Page 3

    1 1/21/13 P1043301-005 Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Contents 4 P1043301-005 1 1/21/13 2 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 External ZebraNet 10/100 Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 Contents 1 1/21/13 P1043301-005 Defaulting ALL Print Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using WebV iew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using ZebraNet Bridge . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Contents 6 P1043301-005 1 1/21/13 8 • Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Wired Network Parameters on the LCD . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    1 1/21/13 P1043301-005 About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How This Document Is Organized . . . . . . . . . . . .[...]

  • Page 8

    About This Document Who Should Use This Document 8 P1043301-005 1 1/21/13 Who Should Use This Document This User Guide is intended for anyone who will install and work with Zebra print servers (PS). The print servers addressed in this manual include: • External ZebraNet 10/100 Print Server • Internal ZebraNet 10/100 Print Server • ZebraNet W [...]

  • Page 9

    9 About This Document How This Document Is Organized 1 1/21/13 P1043301-005 How This Document Is Organized This User Guide is set up as follows: Section Description Intr oduction on page 15 This chapter provides a high-level overview of Zebra’ s wired and wireless print servers, installation types, standard network configurations, and how to work[...]

  • Page 10

    About This Document Document Conventions 10 P1043301-005 1 1/21/13 Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain links to other sections in this guide. If you are viewing this guide online, click the blue text to jump to its loca[...]

  • Page 11

    11 About This Document Document Conventions 1 1/21/13 P1043301-005 Illustration Instructions Used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. One illustration instruction identifies a section of the dialog box and the other shows steps to follow . 1 Set Permanent text-box. 2 a. In th[...]

  • Page 12

    About This Document Document Conventions 12 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________________________________________________[...]

  • Page 13

    1 1/21/13 P1043301-005 1 Introduction This chapter provides a high-level overview of Zebra’ s wired and wireless print servers, installation types, standard network configurations, and how to work with the print servers. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 14

    Introduction Overview 16 P1043301-005 1 1/21/13 Overview The print server is an optional factory- or field-installed device that connects the network and your ZebraLink-enabled printer . The print server provides you with a web browser as a user interface for printer and print server settings. If you use the ZebraNet Bridge, you can easily access t[...]

  • Page 15

    17 Introduction Support 1 1/21/13 P1043301-005 Supported Wireless Radio Cards A supported third-party PCMCIA, Compact Flash™, or CardBus wireless radio card is required for the printer to connect to the WLAN. After the wireless option board is installed in the printer , the wireless radio card inserts into a slot on this board. A wireless radio c[...]

  • Page 16

    Introduction Support 18 P1043301-005 1 1/21/13 Cisco ® Systems All Aironet ® cards must have card firmware version 5.60.21 or later . • 802.1 1g Aironet CB21AG CardBus wireless radio card (for the W ireless Plus Print Sever only) • 802.1 1b Aironet AIR-PCMC340 • 802.1 1b Aironet AIR-PCMC341 • 802.1 1b Aironet AIR-PCMC342 • 802.1 1b Airo[...]

  • Page 17

    19 Introduction Support 1 1/21/13 P1043301-005 ZebraNet Wireless Plus Print Server T able 1 lists the security types that are supported by the W ireless Plus Print Server . Support varies by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being[...]

  • Page 18

    Introduction Support 20 P1043301-005 1 1/21/13 ZebraNet Internal Wireless Plus Print Server , ZebraNet b/g Print Server , and ZebraNet n Print Server T able 2 lists the security types that are supported by the Internal W ireless Plus Print Server , the b/g Print Server , and the n Print Server . T able 2 • Security T ypes Supported on the Interna[...]

  • Page 19

    21 Introduction Support 1 1/21/13 P1043301-005 ZebraNet Wireless Print Server T able 3 lists the security types that are supported by the W ireless Print Server . Support varies by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on y[...]

  • Page 20

    Introduction Printer Requirements 22 P1043301-005 1 1/21/13 Printer Requirements Hardware — Wired Print Servers T able 4 indicates which printers are compatible with wired print server options. T able 4 • Wired Print Servers Available by Printer Printers External * Internal Field Upgrade Internal Factory 105 SL ™ XXX 105SL Plus ™ XXX GK420?[...]

  • Page 21

    23 Introduction Printer Requirements 1 1/21/13 P1043301-005 Hardware — Wireless Print Servers T able 5 indicates which printers are compatible with wireless print server options. T able 5 • Wireless Print Servers Available by Printer Printers ZebraNet a/b/g/n Print Server ZebraNet b/g Print Server Internal Wireless Plus Print Server Wireless Pl[...]

  • Page 22

    Introduction Printer Requirements 24 P1043301-005 1 1/21/13 Memory Requirements PCMCIA and Compact Flash Memory Cards PCMCIA memory or Compact Flash memory cards will not work and are not supported on the W ireless Plus Print Server . The Internal W ireless Plus Print Server and the b/g Print Server do not include a slot for these card types. Wirel[...]

  • Page 23

    25 Introduction Printer Requirements 1 1/21/13 P1043301-005 Firmware — 10/100 Print Server The S4M printers and all external print servers are available with several versions of print server firmware. PA X 4, 105 SL , Xi III Plus printers will use print server firmware version 1.01.x. T o determine the proper firmware version, first determine you[...]

  • Page 24

    Introduction Printer Requirements 26 P1043301-005 1 1/21/13 Figure 1 • External 10/100 Print Server Sample Compliance Label Figure 2 • Internal 10/100 Print Server Sample Compliance Label 1 Sample Compliance label 2 Location of hardware version 1 Sample Compliance label (vertically oriented on the back of the printer) 2 Location of hardware ver[...]

  • Page 25

    27 Introduction Printer Requirements 1 1/21/13 P1043301-005 Firmware — Wireless After a wireless option board is installed, your printer must be running a supported firmware version to access the features in this manual. T able 7 shows the minimum firmware version required. Y ou may download the latest firmware appropriate for your printer to acc[...]

  • Page 26

    Introduction Printer Requirements 28 P1043301-005 1 1/21/13 ZT230 V72.18.X ———— ZT410 V75.19.7Z ———— ZT420 V75.19.7Z ———— ZD500 V74.19.6Z ———— T able 7 • Supported Firmware V ersions Printer ZebraNet Internal a/b/g/n Print Server ZebraNet Internal b/g Print Server ZebraNet Internal Wireless Plus Print Server ZebraN[...]

  • Page 27

    29 Introduction Compatibility 1 1/21/13 P1043301-005 Compatibility This section identifies the various components that are compatible with all print servers. Software IBM ® : T ivoli ® v7.1.3, HP ® : W eb JetAdmin™ v7.0, OpenV iew™ v6.4, and any SNMP management application via Zebra Management Information Base (MIB) all work with both the wi[...]

  • Page 28

    Introduction Specifications 30 P1043301-005 1 1/21/13 Internal ZebraNet 10/100 Print Server Specifications General Specifications Network Connection Ethernet 10BaseT and 100BaseT UTP RJ-45 connection Half and Full Duplex Communications User Interface A single (two element) LED activity indicator: • bi-color display of operational status (solid gr[...]

  • Page 29

    31 Introduction Specifications 1 1/21/13 P1043301-005 Wireless Print Server Specifications General Specifications Network Connection All W ireless Print Servers • IEEE 802.11b/g • Data Rates up to 54 Mb per second • W ireless Medium DSSS and OFDM • Frequency Band: 2.4 GHz n Print Server • IEEE 802.1 1a/b/g/n • Data Rates up to150 Mbps ?[...]

  • Page 30

    Introduction Specifications 32 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________________________________________[...]

  • Page 31

    1 1/21/13 P1043301-005 2 Installation This chapter provides information on how to install the Zebra’ s wired and wireless print servers. Contents External ZebraNet 10/100 Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 32

    Installation External ZebraNet 10/100 Print Server 34 P1043301-005 1 1/21/13 External ZebraNet 10/100 Print Server This section provides you with an illustration of the external ZebraNet 10/100 Print Server and the steps required for its installation. For a list of compatible printers, see Har dware — W ir ed Print Servers on page 22 . Before Y o[...]

  • Page 33

    35 Installation External ZebraNet 10/100 Print Server 1 1/21/13 P1043301-005 Illustration Figure 1 shows an external ZebraNet 10/100 Print Server . When necessary , refer back to this illustration during the installation steps. Figure 1 • External ZebraNet 10/100 Print Server For more details on status indicators, see External ZebraNet 10/100 Pri[...]

  • Page 34

    Installation External ZebraNet 10/100 Print Server 36 P1043301-005 1 1/21/13 Installation Instructions T o install an external ZebraNet 10/100 Print Server , complete these steps: 1. T urn off ( O ) the printer . 2. On the back of the printer , connect the external ZebraNet 10/100 Print Server device to the parallel port. Figure 2 shows the locatio[...]

  • Page 35

    37 Installation Internal ZebraNet 10/100 Print Server 1 1/21/13 P1043301-005 Internal ZebraNet 10/100 Print Server T o install an internal ZebraNet 10/100 Print Server , see the installation instructions on the Connectivity Solutions CD. Wireless Print Servers T o install a wireless print server , see the installation instructions on the Connectivi[...]

  • Page 36

    Installation Install a Radio Card in a Wireless Print Server 38 P1043301-005 1 1/21/13 3. Position the notch on the wireless radio card on the top, leading edge. Insert the wireless radio card into the wireless option card slot on the back of the printer until the card-eject button pops out. 4. Place the RF card cover over the wireless radio card, [...]

  • Page 37

    39 Installation Install a Radio Card in a Wireless Print Server 1 1/21/13 P1043301-005 Compact Flash Wireless Radio Card This section applies to Compact Flash wireless radio cards, which require an adapter before they can be used in the wireless option card slot. T o install a Compact Flash wireless radio card and adapter , complete these steps: 1.[...]

  • Page 38

    Installation Install a Radio Card in a Wireless Print Server 40 P1043301-005 1 1/21/13 5. Place the RF card cover over the wireless radio card, and secure it with a small screw . 6. T urn on ( I ) the printer . The printer restarts and uses the wireless radio card to communicate with your WLAN. Allow several minutes for the printer to connect to th[...]

  • Page 39

    1 1/21/13 P1043301-005 3 Getting Started This chapter provides you with information and procedures for working with the most frequently used print server features. Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Default User ID and Password . . . . . . . . .[...]

  • Page 40

    Contents (Continued) Getting Started P1043301-005 1 1/21/13 42 Checking Print Server Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using ZebraNet Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using WebV iew . . . . . . . . . . . . . . . . . . .[...]

  • Page 41

    43 Getting Started Before Y ou Begin 1 1/21/13 P1043301-005 Before Y ou Begin Zebra’ s wired and wireless print servers offers many features, but how you access and work with them is dependent on your environment. Default User ID and Password Throughout the procedures in this document, there are some features that require the default User ID and/[...]

  • Page 42

    Getting Started Printing a Configuration Label — External ZebraNet 10/100 Print Server 44 P1043301-005 1 1/21/13 Printing a Configuration Label — External ZebraNet 10/100 Print Server Before you begin, you need to get information from the external ZebraNet 10/100 Print Server configuration label. In order to print the external ZebraNet 10/100 P[...]

  • Page 43

    45 Getting Started Printing a Configuration Label — External ZebraNet 10/100 Print Server 1 1/21/13 P1043301-005 Figure 6 • Configuration Label with an External ZebraNet 10/100 Print Server 3. From the configuration label, you need to look for these numbers: • ADDRESS (IP address) • SUBNET MASK • DEFAULT GATEWAY • SERIAL NUMBER • HARD[...]

  • Page 44

    Getting Started Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers 46 P1043301-005 1 1/21/13 Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers Before you begin, you need to get information from the internal ZebraNet 10/100 Print Server[...]

  • Page 45

    47 Getting Started Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers 1 1/21/13 P1043301-005 HC100 Note • The HC100 does not have a network configuration label. However , the IP Address, MAC Address, and other useful information appear on the printer configuration wristband. a. T urn on ( I[...]

  • Page 46

    Getting Started Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers 48 P1043301-005 1 1/21/13 2. From the configuration label, you need to look for these numbers: • IP PROTOCOL * • IP ADDRESS • SUBNET MASK * • DEF AUL T GA TEW A Y * • MAC ADDRESS * Not available on HC100 3. On the co[...]

  • Page 47

    49 Getting Started Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers 1 1/21/13 P1043301-005 Figure 8 • Network Configuration Label for ZT210, ZT220, ZT230 ZT410, ZT420, and ZD500R Figure 9 • Network Configuration Label for G-Series, ZP Series, and LP/TLP 2824 Plus Printers[...]

  • Page 48

    Getting Started Printing a Network Configuration Label — Internal ZebraNet 10/100 Print Server and Wireless Print Servers 50 P1043301-005 1 1/21/13 Figure 10 • Printer Configuration Wristband for HC100 The IP ADDRESS and MAC ADDRESS fields will have values only if a wired or wireless print server is active. Figure 1 1 • Printer Configuration [...]

  • Page 49

    51 Getting Started Configuration of Wireless Securities 1 1/21/13 P1043301-005 Configuration of Wireless Securities Y ou may configure your printer for wireless operation in the following ways: Through the Network Setup Wizard. The Network Setup W izard is part of the ZebraNet™ Bridge Enterprise utility . The Network Setup W izard writes a script[...]

  • Page 50

    Getting Started View Wireless Status through the Control Panel 52 P1043301-005 1 1/21/13 V iew Wireless Status through the Control Panel After the wireless print server is configured, you may view the wireless status on the printer ’ s control panel in many cases. • Printers with an LCD display text or symbols (see LCD Link Status and W ir eles[...]

  • Page 51

    53 Getting Started View Wireless Status through the Control Panel 1 1/21/13 P1043301-005 Wireless Signal Indicators Depending on which printer/print engine you are using, press the following key to access and scroll through the wireless signal indicators on the LCD: • The right oval for the PA X 4, RP AX4, RXi, RXi HF , and the Xi IIIPlus printer[...]

  • Page 52

    Getting Started View Wireless Status through the Control Panel 54 P1043301-005 1 1/21/13 HC100 Wireless Status Indicator Lights T able 12 shows the wireless status indicator lights for the HC100 printer . ZD500R Wired and W ireless Status Indicator Icons For more information on the ZD500R status indicator icons, refer to the ZD500R User Guide. T ab[...]

  • Page 53

    55 Getting Started View Wireless Status through the Control Panel 1 1/21/13 P1043301-005 ZT210, ZT220, ZT230, ZT410, and ZT420 Wired and W ireless Status Indicator Lights T able 13 shows the wired and wireless status indicator lights for the ZT210, ZT220, and ZT230 printers. T able 13 • ZT210, ZT220, ZT230, ZT410, and ZT420 Status Indicator Light[...]

  • Page 54

    Getting Started View Wireless Status through the Control Panel 56 P1043301-005 1 1/21/13 Flashing Green NETWORK light flashing gr een The radio is associated with your network and authenticated, but the WLAN signal is weak. Steady Red NETWORK light steady r ed An WLAN error condition exists. The printer is not connected to your network. T able 13 ?[...]

  • Page 55

    57 Getting Started Determining the Active Print Server 1 1/21/13 P1043301-005 Determining the Active Print Server Most printers can have wired and wireless print servers installed at the same time. However , only one of the installed print servers can be active at any given time. V iewing IP Addresses and the Active Print Server The wired and wirel[...]

  • Page 56

    Getting Started Determining the Active Print Server 58 P1043301-005 1 1/21/13 Active Device Selection Y our active print server selection is dependent on the model of printer or print engine that you have. If your printer is a(n)… Then… • S4M • ZT210 • ZT220 • ZT230 Only one print server (wired or wireless) can be installed at a time. T[...]

  • Page 57

    59 Getting Started Determining the Active Print Server 1 1/21/13 P1043301-005 T able 14 • Results of Check for Wired Print Server for 105 SL , Xi III Plus , Z4Mplus, Z6Mplus, and PA X 4 Series Printers If the Check for Wired Print Server is set to: Installed and Connected to a Live Ethernet Network Then the Active Print Server will be: Wired Wire[...]

  • Page 58

    Getting Started Assigning an IP Address on any Print Server 60 P1043301-005 1 1/21/13 Assigning an IP Address on any Print Server Before you can begin working with a print server , you must get or assign an IP address for the print server device. The four different ways to assign an IP address are: • DHCP • ZebraNet Bridge • Printer Control P[...]

  • Page 59

    61 Getting Started Assigning an IP Address on any Print Server 1 1/21/13 P1043301-005 Assigning an IP address Without DHCP from the Control Panel These steps can be used with all printers with a control panel. T o assign an IP address from the control panel (or LCD), complete these steps: 1. T urn on ( I ) the printer and wait until the control pan[...]

  • Page 60

    Getting Started Assigning an IP Address on any Print Server 62 P1043301-005 1 1/21/13 Assigning an IP Address Without DHCP via a T elnet Session The methods used for assigning an IP address with a T elnet session are Static Route and Gleaning. Before you can T elnet to the print server and configure it, you must first assign the print server a temp[...]

  • Page 61

    63 Getting Started Assigning an IP Address on any Print Server 1 1/21/13 P1043301-005 Gleaning A method by which the print server uses the IP address of the first ping packet that is sent to its hardware address. T o use this method, complete these steps: 1. Add an entry to the ARP table that assigns an IP address to an Ethernet (hardware) address.[...]

  • Page 62

    Getting Started Setting and Monitoring Alerts on Any Print Server 64 P1043301-005 1 1/21/13 Setting and Monitoring Alerts on Any Print Server It is important to understand the relationship between the print server and the printer when you are establishing alerts. Here are the relationships you need to be aware of: • Non-ZebraLink-enabled printers[...]

  • Page 63

    65 Getting Started Setting and Monitoring Alerts on Any Print Server 1 1/21/13 P1043301-005 T able 16 • ZebraLink Alerts and Destinations Alert T ype Error Condition ZebraNet 10/100 Print Server Alerts • On-line (condition clear) • Off-line • Paper out • Printer error ZebraLink Alerts • Media out • Ribbon out • Printhead over-temp w[...]

  • Page 64

    Getting Started Setting and Monitoring Alerts on Any Print Server 66 P1043301-005 1 1/21/13 Using ZebraNet Bridge ZebraNet Bridge may be used to set and monitor alerts. Refer to the ZebraNet Bridge Enterprise User Guide for more detailed information. Using W ebView This section has step-by-step instructions for setting up an alert using ZebraLink?[...]

  • Page 65

    67 Getting Started Setting and Monitoring Alerts on Any Print Server 1 1/21/13 P1043301-005 3. From the Printer Home Page , click Alert Setup . The Alert Setup page shows a list of message notifications and their respective destinations (if no notifications are listed). 4. T o set up notification, go to the Alert Setup page and click Add Alert Mess[...]

  • Page 66

    Getting Started Checking Print Server Configuration Settings 68 P1043301-005 1 1/21/13 9. If you selected email for your destination, enter a valid email address to which your messages will be sent. T o receive email alert, you must give your print server the IP address of your mail server running SMTP . For instructions, refer to Status and Config[...]

  • Page 67

    69 Getting Started Checking Print Server Configuration Settings 1 1/21/13 P1043301-005 Using W ebView This section provides steps on how to check any print server configuration settings using its W eb pages. T o access the print server settings, complete these steps: 1. Open a W eb browser . 2. In the Address text-box, type your printer ’ s IP ad[...]

  • Page 68

    Getting Started Checking Print Server Configuration Settings 70 P1043301-005 1 1/21/13 3. From the Printer Home Page, click Print Server Settings . The default User ID and password are required. The Print Server Configuration Page opens. Figure 16 • Print Server Configuration Page Important • For specific information on the default User ID and/[...]

  • Page 69

    71 Getting Started Checking Print Server Configuration Settings 1 1/21/13 P1043301-005 4. From the Print Server page, click Print Server . The Print Server Configuration page opens. Figure 17 • Access Settings[...]

  • Page 70

    Getting Started Enabling Protocols 72 P1043301-005 1 1/21/13 Enabling Protocols This section contains directions for accessing protocols using W ebV iew . Using W ebView T o enable protocols using WebV iew , complete these steps: 1. Open a W eb browser . 2. In the Address text-box, type your printer ’ s IP address, then press Enter . Y our browse[...]

  • Page 71

    73 Getting Started Enabling Protocols 1 1/21/13 P1043301-005 3. From the Printer Home Page, click Print Server Settings . The default User ID and password are required. 4. From the Print Server page, click Print Server . The Print Server Configuration page opens. Figure 19 • Print Server Configuration Important • For specific information on the[...]

  • Page 72

    Getting Started Enabling Protocols 74 P1043301-005 1 1/21/13 5. From the Print Server Configuration page, click Enabled Protocols . The Protocol Configuration page opens. Figure 20 • Protocol Configuration 6. Select the protocols you want to enable, then click Submit Changes . Y ou get a confirmation to reset the unit for changes to take place.[...]

  • Page 73

    75 Getting Started Defaulting ALL Print Servers 1 1/21/13 P1043301-005 Defaulting ALL Print Servers Using W ebView T o default the print server to factory settings using WebV iew , complete these steps: 1. From the ZebraNet PrintServer view , click Factory Print Server Settings . The Restore to Factory Defaults page opens: Figure 21 • Restore to [...]

  • Page 74

    Getting Started Defaulting ALL Print Servers 76 P1043301-005 1 1/21/13 Using ZebraNet Bridge ZebraNet Bridge may be used default the print server to factory settings. Refer to the ZebraNet Bridge Enterprise User Guide for more detailed information. Using a ZPL Command Issue the ZPL command shown immediately below or refer to the ZPL II ® Pr ogramm[...]

  • Page 75

    77 Getting Started Defaulting ALL Print Servers 1 1/21/13 P1043301-005 Defaulting the Wireless Print Server on the S4M 1. From the control panel, enter Setup Mode. (Refer to the User Guide for your printer for specific instructions on how to use the control panel.) 2. Scroll to level 3 parameter DEF AUL T NET . 3. Press ENTER twice to confirm defau[...]

  • Page 76

    Getting Started Defaulting ALL Print Servers 78 P1043301-005 1 1/21/13 Defaulting the Print Servers on the HC100 Printers T o default the print server to factory settings, complete these steps: 1. Press and hold Feed for two seconds. 2. W ait for the three blink sequence of the Error/Status LED. 3. Release Feed . Defaulting the Print Servers on the[...]

  • Page 77

    79 Getting Started Defaulting ALL Print Servers 1 1/21/13 P1043301-005 Defaulting the Print Servers on the ZD500R, ZT210, ZT220, ZT230, ZT410, and ZT420 Printers 1. T urn off ( O ) the printer . 2. Press and hold the Pause and Cancel keys and turn on ( l ) the printer . 3. Hold the Pause and Cancel keys until the first status indicator light turns [...]

  • Page 78

    Getting Started Defaulting ALL Print Servers 80 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________________________________________________[...]

  • Page 79

    1 1/21/13 P1043301-005 4 Printing Queues This section provides information and instructions on configuring your printer for use with a BSD or System V Queue. Contents Berkeley Software Distribution (BSD)-Style Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . 82 Configuring the Print Queue . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 80

    Printing Queues Berkeley Software Distribution (BSD)-Style Print Queue 82 P1043301-005 1 1/21/13 Berkeley Software Distribution (BSD)-Style Print Queue BSD is a version of the UNIX OS that distributes software that includes TCP/IP . Configuring the Print Queue For remote BSD-style LPD printing, add the print server as a remote printer in the /etc/p[...]

  • Page 81

    83 Printing Queues System V Queue Installation 1 1/21/13 P1043301-005 System V Queue Installation Configuring Operating System V Queue for ZebraNet Printing This section describes the configuration of the printing system on the UNIX operating system. For clarity and brevity , the following specific names are used to represent general devices or con[...]

  • Page 82

    Printing Queues System V Queue Installation 84 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________________________[...]

  • Page 83

    1 1/21/13 P1043301-005 5 Using Printing Protocols In this section, you are given steps to set up your print server to support I nternet P rinting P rotocol (IPP) and File T ransfer Protocol (FTP). Contents IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 FTP .[...]

  • Page 84

    Using Printing Protocols IPP 86 P1043301-005 1 1/21/13 IPP Internet Printing Protocol (IPP) is an application-level protocol used for distributed printing over the Internet. Using IPP from any standard IPP client, you can transfer jobs to a printer that is connected to either your external ZebraNet 10/100 Print Server or your internal ZebraNet 10/1[...]

  • Page 85

    87 Using Printing Protocols FTP 1 1/21/13 P1043301-005 FTP Embedded within the print server is an FTP server application that processes file transfers from a host computer to the printer . If the printer is on a network, label formats can be generated and data can be transferred without setting up a print queue. T o send information to the printer [...]

  • Page 86

    Using Printing Protocols FTP 88 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________________________________________________________________[...]

  • Page 87

    1 1/21/13 P1043301-005 6 ZebraLink WebView This section describes the ZebraLink W ebV iew functionality on your ZebraLink-enabled printer with a print server . Contents WebV iew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Home Page . . . . . . . . . . . . . . . . . . .[...]

  • Page 88

    ZebraLink WebV iew WebV iew 90 P1043301-005 1 1/21/13 W ebV iew W ebV iew provides the System Administrator or user complete, easy , one-step control over the printing environment. It provides real-time configuration, control, and monitoring capabilities with the convenient graphic interface of a W eb browser . The W eb pages returned by Zebra prin[...]

  • Page 89

    91 ZebraLink WebV iew WebV iew 1 1/21/13 P1043301-005 T o open the WebV iew of your printer , complete these steps: 1. Open a W eb browser . 2. In the Address text-box, type your printer ’ s IP address, and press Enter . The Printer Home Page opens. Figure 20 • Printer Home Page[...]

  • Page 90

    ZebraLink WebV iew WebV iew 92 P1043301-005 1 1/21/13 V iew Printer Configuration The V iew Printer Configuration menu option provides accurate, up-to-the-minute information on the printer ’ s current state. An administrator can conveniently find any information on the V irtual Configuration Label and also check on the status of printer ports. T [...]

  • Page 91

    93 ZebraLink WebV iew WebV iew 1 1/21/13 P1043301-005 2. T o update the printer information from this view , click Refresh and the printer sends current information to the W eb browser . 3. When you are finished reviewing: V iew and Modify Printer Settings This section provides you with steps for accessing and modifying printer settings with a Zebr[...]

  • Page 92

    ZebraLink WebV iew WebV iew 94 P1043301-005 1 1/21/13 T o view and modify printer settings, complete these steps: 1. From the Printer Home Page, click View and Modify Printer Settings . The V iew and Modify Printer Settings page opens. Figure 22 • View and Modify Printer Settings 2. On the V iew and Modify Printer Settings page, you have a menu t[...]

  • Page 93

    95 ZebraLink WebV iew WebV iew 1 1/21/13 P1043301-005 T able 17 • View and Modify Printer Settings Menu Options General Setup Serial Communications Setup[...]

  • Page 94

    ZebraLink WebV iew WebV iew 96 P1043301-005 1 1/21/13 Network Communications Setup Print Listings on Label T able 17 • View and Modify Printer Settings Menu Options (Continued)[...]

  • Page 95

    97 ZebraLink WebV iew WebV iew 1 1/21/13 P1043301-005 RFID Setup (RFID Printers/Print Engines only) T able 17 • View and Modify Printer Settings Menu Options (Continued)[...]

  • Page 96

    ZebraLink WebV iew WebV iew 98 P1043301-005 1 1/21/13 Media Setup Calibration T able 17 • View and Modify Printer Settings Menu Options (Continued)[...]

  • Page 97

    99 ZebraLink WebV iew WebV iew 1 1/21/13 P1043301-005 ZPL Control Advanced Setup T able 17 • View and Modify Printer Settings Menu Options (Continued)[...]

  • Page 98

    ZebraLink WebV iew Network Communications Screens 100 P1043301-005 1 1/21/13 Network Communications Screens This section shows the shows the screens that appear when you click on the menu items on the Network Communications menu. T o access the Network Communications menu, complete these steps: 1. From the printer home page, click V iew and Modify [...]

  • Page 99

    101 ZebraLink WebV iew Network Communications Screens 1 1/21/13 P1043301-005 T able 18 • Subscreens: Network Communications Setup Primary/Secondary Settings X60.15.x Xi4, R1 10Xi4, ZM400, ZM600, RZ400, RZ600, ZE500, and 105SL Plus SNMP[...]

  • Page 100

    ZebraLink WebV iew Network Communications Screens 102 P1043301-005 1 1/21/13 SMTP TCP/IP X60.15.x and ZSPx T able 18 • Subscreens: Network Communications Setup (Continued)[...]

  • Page 101

    103 ZebraLink WebV iew Network Communications Screens 1 1/21/13 P1043301-005 TCP/IP Xi4, R1 10Xi4, ZM400, ZM600, RZ400, RZ600, ZE500, and 105SL Plus T able 18 • Subscreens: Network Communications Setup (Continued)[...]

  • Page 102

    ZebraLink WebV iew Network Communications Screens 104 P1043301-005 1 1/21/13 Wir eless Setup Wir eless Encryption Setup T able 18 • Subscreens: Network Communications Setup (Continued)[...]

  • Page 103

    105 ZebraLink WebV iew Network Communications Screens 1 1/21/13 P1043301-005 Directory Listing The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name, and location of each stored object appears. Buttons are available to perform file management operations on the objects. The file management operations inclu[...]

  • Page 104

    ZebraLink WebV iew Network Communications Screens 106 P1043301-005 1 1/21/13 There are several fields to select in this view . T o create a new item on the Directory Listing screen, complete these steps: 1. From the Printer Home Page, click Directory Listing . The Directory Listing screen displays. Figure 24 • Directory Listing[...]

  • Page 105

    107 ZebraLink WebV iew Network Communications Screens 1 1/21/13 P1043301-005 2. From the Directory Listing screen, click Create New Script . The Create New Script screen displays. Figure 25 • Create New Script 3. Select a device type from the drop-down menu to indicate a memory location that is appropriate to your needs. • E: (ONBOARD FLASH)—[...]

  • Page 106

    ZebraLink WebV iew Network Communications Screens 108 P1043301-005 1 1/21/13 5. Click Edit . The Edit ZPL Script screen displays. Figure 26 • Edit ZPL Script 6. Enter the ZPL code in the text field. 7. Click one of the available buttons: Button Function/Operation Preview Label Displays a graphic representation of the label that results from the Z[...]

  • Page 107

    109 ZebraLink WebV iew Network Communications Screens 1 1/21/13 P1043301-005 Save a. Enter the printer password in the password field. b. Click Save . If the correct password was entered, saves the label to the ZPL file name entered on the Create New Script screen. Save As a. Enter the printer password in the password field. b. Click Save As . The [...]

  • Page 108

    ZebraLink WebV iew Network Communications Screens 110 P1043301-005 1 1/21/13 Printer Controls This page offers control over basic printer functions. Other functions are also accessible from this page. These include: • Feed — causes printer to feed one label. • Cancel One Format — cancels the currently printing format. • Cancel All Formats[...]

  • Page 109

    1 1/21/13 P1043301-005 7 Print Server Web Pages This section provides you with details on the print server features that were not covered in the chapter Getting Started on page 41 . Contents Print Server Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 12 Status and Configuration . . .[...]

  • Page 110

    Print Server Web Pages Print Server Features 112 P1043301-005 1 1/21/13 Print Server Features This section covers features available for the print server only , not the printer ’ s features. Some of the features you access in this section prompt you to enter the default user ID and password. Status and Configuration The steps that follow are base[...]

  • Page 111

    113 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 3. From the Printer Home Page, click Print Server Settings . The Print Server Settings Page opens. Figure 29 • Print Server Settings Page[...]

  • Page 112

    Print Server Web Pages Print Server Features 114 P1043301-005 1 1/21/13 4. From the Print Server Settings Page, click Print Server . The Print Server Configuration page opens. Figure 30 • Print Server Configuration 5. In the Print Server Configuration page, you have a menu from which to choose. T able 19 identifies each menu option page.[...]

  • Page 113

    115 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 T able 19 • Print Server Configuration Menu Options Enabled Protocols Modifies the protocols to be used: NetW are, HP JetAdmin, or both. Enabling Hewlett-Packard’ s HP JetAdmin Support allows the status from the Zebra device to display in HP JetAdmin utility .[...]

  • Page 114

    Print Server Web Pages Print Server Features 116 P1043301-005 1 1/21/13 TCP/IP Configuration Y ou can change the TCP/IP configuration of the 10/100 Internal Print Server . • IP Address: Use this feature to set the IP address if using the Permanent addressing method. • IP Address Resolution: Use this feature to select the addressing method to us[...]

  • Page 115

    117 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 TCP/IP Logical Printing Ports Logical printers allow you to set up multiple pre- and post-processing configurations for each output port. Each logical port configuration can perform the following: • Add user-configured strings before and after the print data. • Remove unwan[...]

  • Page 116

    Print Server Web Pages Print Server Features 118 P1043301-005 1 1/21/13 SMTP Email Alert Configuration This feature allows you to enter data regarding System Information on the network that is being used. T ypically , a Network Administrator would use this. W eb Admin This page allows you to configure the Admin name and password. Links to upgrades [...]

  • Page 117

    119 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 POP3 Email Printing This feature helps you set up the print server to receive email messages containing formats that can be printed. The POP3 settings must be set to retrieve emails from the email server . Important • Zebra recommends setting the POP3 polling interval no lowe[...]

  • Page 118

    Print Server Web Pages Print Server Features 120 P1043301-005 1 1/21/13 Print Server Status From the Print Server page in the Print Server Status section, you can access the print server configuration page and port status. T o open the print server configuration page, complete this step: 1. From the PrintServer page, click View Configuration Page .[...]

  • Page 119

    121 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 T o view the port status complete this step: The default User ID and password are required to access this page. 1. From the Print Server page, click View Port Status . The Port Status page opens. Figure 32 • Port Status Important • For specific information on the default Us[...]

  • Page 120

    Print Server Web Pages Print Server Features 122 P1043301-005 1 1/21/13 Reset From the Print Server page in the Reset section, you can reset the print server configuration settings to what they were before you made the most recent changes. T o reset the print server , complete these steps: 1. From the Print Server page, click Reset Print Server . T[...]

  • Page 121

    123 Print Server Web Pages Print Server Features 1 1/21/13 P1043301-005 Restore From the Print Server page, in the Restore section you can restore the print server to the default factory settings. T o restore print server to the default factory settings, complete these steps: 1. From the Print Server page, click Factory Print Server Settings . The [...]

  • Page 122

    Print Server Web Pages Print Server Features 124 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________[...]

  • Page 123

    1 1/21/13 P1043301-005 8 Control Panel This section provides you with details on the Control Panel menu options. Contents Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Wired Network Parameters on the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1[...]

  • Page 124

    Control Panel Control Panel Menu Options 126 P1043301-005 1 1/21/13 Control Panel Menu Options Control Panel (or Liquid Crystal Display—LCD) menu options only appear if a print server is installed. The control panel parameters are somewhat dif ferent for different printers. Refer to the user guide for your printer for specific instructions on how[...]

  • Page 125

    127 Control Panel Control Panel Menu Options 1 1/21/13 P1043301-005   LOAD LAN FROM? The Xi4, 105SL Plus, and the ZM400/ZM600 LCD menu will appear as: LOAD FROM EXT? This determines if the printer uses IP settings from the printer or the print server at bootup.   ACTIVE PRINTSR VR This allows you to see [...]

  • Page 126

    Control Panel Control Panel Menu Options 128 P1043301-005 1 1/21/13  DEF AUL T GA TEW A Y The S4M LCD menu will appear as: CHANGE GA TEW A Y The ZT230 LCD menu will appear as: GA TEW A Y This allows you to view the default gateway .  MAC ADDRESS This allows you to view the MAC address for the cu[...]

  • Page 127

    129 Control Panel Control Panel Menu Options 1 1/21/13 P1043301-005 Wireless Network Parameters on the LCD T able 21 identifies the wireless network parameters available on your Zebra Xi III Plus , Z4Mplus/Z6Mplus, 105 SL , PA X 4, Xi4, ZM400/ZM600, ZE500, ZT230, 105SL Plus, ZT410, ZT420, and ZD500R printers/print engines with a print server instal[...]

  • Page 128

    Control Panel Control Panel Menu Options 130 P1043301-005 1 1/21/13    IP ADDRESS The S4M LCD menu will appear as: CHANGE IP ADDRESS This allows you to modify this setting, only when Permanent is select for OBT AIN IP ADDRESS.    SUBNET MASK The S4M LCD menu will appear as: CHANGE SUBNET This al[...]

  • Page 129

    131 Control Panel Control Panel Menu Options 1 1/21/13 P1043301-005  IP POR T This allows you to view the currently selected TCP/IP port.  IP AL TERNA TE POR T This allows you to view the currently selected alternate TCP/IP port. T able 21 • Wireless Network Parameters Xi III Plus Z4Mplus/Z6Mplus 105 SL P AX4 Xi4, R1 10Xi4, 105SL Plus ZM400[...]

  • Page 130

    Control Panel Control Panel Menu Options 132 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________________________[...]

  • Page 131

    1 1/21/13 P1043301-005 9 Hardware Troubleshooting This section provides you with solutions to known issues. Contents T roubleshooting the External 10/100 Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 E[...]

  • Page 132

    Hardware T roubleshooting T roubleshooting the External 10/100 Print Server 134 P1043301-005 1 1/21/13 T roubleshooting the External 10/100 Print Server Resetting to Factory Defaults See Defaulting the ZebraNet 10/100 Print Server on the 105SL, S4M, P AX4, and External Devices on page 76 . External ZebraNet 10/100 Print Server Network Status and St[...]

  • Page 133

    135 Hardware T roubleshooting T roubleshooting the External 10/100 Print Server 1 1/21/13 P1043301-005 T roubleshooting the External ZebraNet 10/100 Print Server T able 22 • External ZebraNet 10/100 Print Server Issues and Solutions Issue Possible Cause Recommended Solution The Status LED is slowly flashing red The external ZebraNet 10/100 Print [...]

  • Page 134

    Hardware T roubleshooting T roubleshooting the External 10/100 Print Server 136 P1043301-005 1 1/21/13 The Status LED is solid red for mor e than 30 seconds The external ZebraNet 10/100 Print Server has failed the POST . If the failure is not severe, the external ZebraNet 10/100 Print Server attempts to print a configuration label on the printer . [...]

  • Page 135

    137 Hardware T roubleshooting T roubleshooting the Internal ZebraNet 10/100 Print Server 1 1/21/13 P1043301-005 T roubleshooting the Internal ZebraNet 10/100 Print Server Resetting the Internal ZebraNet 10/100 Print Server to Factory Defaults Which model printer do you have? Internal ZebraNet 10/100 Print Server Network Status and Activity Indicato[...]

  • Page 136

    Hardware T roubleshooting T roubleshooting the Internal ZebraNet 10/100 Print Server 138 P1043301-005 1 1/21/13 For the ZM400, ZM600, HC100, Xi4, and 105SL Plus Printers Alongside of the RJ45 connector , there is a single LED containing a red element and a green element. By turning on and off dif ferent combinations of these two LED elements, the L[...]

  • Page 137

    139 Hardware T roubleshooting T roubleshooting the Wireless Print Server 1 1/21/13 P1043301-005 T roubleshooting the Wireless Print Server ZebraNet n Print Server Will Not Operate on the 5Ghz Band Y ou may need to set your country code in order to enable the 5Ghz band for the Zebranet n Print Server . • If you are using the wireless print server [...]

  • Page 138

    Hardware T roubleshooting ZebraNet Bridge Discovery or Configuration Problems 140 P1043301-005 1 1/21/13 ZebraNet Bridge Discovery or Configuration Problems If you are having problems using ZebraNet Bridge to discover or configure the unit, check the following: • V erify there is not a router between the workstation running ZebraNet Bridge and th[...]

  • Page 139

    141 Hardware T roubleshooting Unable to Print 1 1/21/13 P1043301-005 4. See Figure 35 . Y ou see a reply from the print server indicating a connection. Figure 35 • Example of a Successful Ping If the issue is a communication problem, you would have received an error message. T elnet Open a telnet session to send a ZPL command from a DOS prompt. T[...]

  • Page 140

    Hardware T roubleshooting Unable to Configure Device 142 P1043301-005 1 1/21/13 Unable to Configure Device T o assign an IP address to a ZebraNet print server using ZebraNet Bridge, you must be on the same subnet. If ZebraNet Bridge has Multicast enabled, you may be able to view the ZebraNet print server on another subnet, but you will not be able [...]

  • Page 141

    143 Hardware T roubleshooting General Wireless Issues 1 1/21/13 P1043301-005 General Wireless Issues T able 24 • General Issues and Recommended Solutions Issue Possible Cause Recommended Solution The printer acknowledges the wireless radio card and indicates a signal strength, but the printer does not appear to connect to the network. The combina[...]

  • Page 142

    Hardware T roubleshooting General Wireless Issues 144 P1043301-005 1 1/21/13 My wireless connection is inconsistent. The signal strengths change back and forth between high and low numbers. An access point may be bad. The card appears to be switching affiliations between access points. Check the access points on your WLAN, particularly the one clos[...]

  • Page 143

    145 Hardware T roubleshooting Encryption and Authentication Issues 1 1/21/13 P1043301-005 Encryption and Authentication Issues T able 25 • Encryption and Authentication Issues and Recommended Solutions Issue Possible Cause Recommended Solution The entry field for WEP keys on the printer’s web page does not display all 26 characters. The field a[...]

  • Page 144

    Hardware T roubleshooting IP Issues 146 P1043301-005 1 1/21/13 IP Issues T able 26 • IP Issues and Recommended Solutions Issue Possible Cause Recommended Solution The printer shows IP address 192.168.254.254, which does not appear to work. IP address 192.168.254.254 is a default address. The printer shows this address after it times out while try[...]

  • Page 145

    1 1/21/13 P1043301-005 10 Frequently Asked Questions This section provides a group of frequently asked questions (F AQs) about Zebra’ s wired and wireless print servers. F AQs Can the print server option work on a computer network that is running both TCP/IP and IPX protocols simultaneously? Y es. The print server runs all of its available protoc[...]

  • Page 146

    Frequently Asked Questions F AQs 148 P1043301-005 1 1/21/13 What if a print job makes it to the queue, but never leaves the queue? The label does not print. See T able 27 for more information. What are the minimum requirements to network a printer on a wired network? • Cat-5 network cable with 10BASE-T or 100BASE-T connectors • Internal or exte[...]

  • Page 147

    149 Frequently Asked Questions F AQs 1 1/21/13 P1043301-005 UDP Ports: • 161 SNMP broadcast from print server • 162 SNMP trap on ZebraNet Alert • 4201 discovery destination on print server • (dynamic) SNMP get request from ZebraNet Bridge • (dynamic) discovery broadcast from ZebraNet Bridge • (dynamic) discovery broadcast from ZebraNet [...]

  • Page 148

    Frequently Asked Questions F AQs 150 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________________________________[...]

  • Page 149

    1 1/21/13 P1043301-005 Glossary 10BASE-T A type of Ethernet that uses unshielded twisted pair cable. 100BASE-T A type of Ethernet that can transmit 100Mb of data per second with a twisted-pair cable. ARP The standard TCP/IP method for determining the actual network address of a device based on its IP address. ASCII A standard for the binary represe[...]

  • Page 150

    Glossary 152 P1043301-005 1 1/21/13 delete bytes This number is used to remove characters from the beginning of every job sent to the logical printer . The value for delete bytes can range from 0 to 255. dynamic A dynamic configuration, as the name implies, means that it changes. BOOTP and DHCP offer time-based leases for the configurations they as[...]

  • Page 151

    153 Glossary 1 1/21/13 P1043301-005 gateway A device that converts one higher-level network protocol to a dif ferent higher level protocol. gleaning A temporary , local configuration option. Gleaning lets you add the address of the device you want to configure to your local workstation’ s ARP table. This configuration is not permanent and is vali[...]

  • Page 152

    Glossary 154 P1043301-005 1 1/21/13 parallel port A port on a device that sends information in groups of bits over multiple wires, one wire for each bit in a group. ping A TCP/IP command that determines whether a device is accessible on the network. POP3 Post Office Protocol, the protocol used to retrieve email from the server . port A physical con[...]

  • Page 153

    155 Glossary 1 1/21/13 P1043301-005 spooling In printing applications, spooling is the transfer of data to a temporary storage area on disk (the print queue) prior to printing. Spooling allows many jobs to be queued to a single printer . static Refers to a static IP address. All information is provided by the network administrator . subnet mask A T[...]

  • Page 154

    Glossary 156 P1043301-005 1 1/21/13 Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________[...]

  • Page 155

    1 1/21/13 P1043301-005 Index 000.000.000.000 troubleshooting 146 10/100 print server settings access 112 192.168.254.254 troubleshooting 146 A access 10/100 print server settings 112 access point troubleshooting problems 144 active device selection 58 active print server determine 57 IP address 57 network configuration label 57 selecting primary ne[...]

  • Page 156

    Index 158 P1043301-005 1 1/21/13 configuration label default gateway 45 , 48 fields to know for external wired print server 45 fields to know for internal wired print server 48 hardware address 45 IP address 45 , 48 MAC address 45 , 48 serial number 45 subnet mask 45 , 48 to print an internal wired print server 46 to print external wired print serv[...]

  • Page 157

    159 Index 1 1/21/13 P1043301-005 H hardware address configuration label 45 HP JetAdmin troubleshooting 142 HP W eb JetAdmin troubleshooting 142 I illustration external ZebraNet 10/100 Print Server 35 install external ZebraNet 10/100 Print Server 36 Internal 10/100 Internal Print Server 37 wireless print servers 37 wireless radio card 37 install wir[...]

  • Page 158

    Index 160 P1043301-005 1 1/21/13 O onboard flash 107 output port configuration print server configuration menu 119 overview 16 P password default 43 ping the printer troubleshooting 140 poor signal strength 142 POP3 email printing print server configuration menu 119 prerequisites System V queue 83 primary network device preference for active print [...]

  • Page 159

    161 Index 1 1/21/13 P1043301-005 reset print server 122 reset external wired print server to factory defaults troubleshooting 134 reset internal wired print server to factory defaults troubleshooting 137 reset wireless print server to factory defaults troubleshooting 139 restore print server 123 RFID setup W ebV iew 97 S security type wireless radi[...]

  • Page 160

    Index 162 P1043301-005 1 1/21/13 reset internal wired print server to factory defaults 137 reset wireless print server to factory defaults 139 system disabled after encryption set 145 unable to configure device 142 unable to print 140 using telnet 141 WEP key field not large enough 145 wireless error messages 142 wireless print server 139 wireless [...]

  • Page 161

    163 Index 1 1/21/13 P1043301-005 wireless issues (general) troubleshooting 143 wireless link status indicator 52 wireless print server printer requirements 23 specifications 31 troubleshooting 139 wireless print servers install 37 wireless radio card install 37 install compact flash card and adaptor 39 printer not acknowledging 143 supported cards [...]

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    Index 164 P1043301-005 1 1/21/13[...]

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    Zebra T echnologies Corporation Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 556000 F: +44 (0)1628 556001 Zebra T echnologie[...]