Xerox M118 manual

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- informations concerning technical data of Xerox M118
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Table of contents for the manual

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    Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 604P08792 MAXIMIZE YOUR PRODUCTIVITY ... ...by t aking advant age of all the ca pabiliti es of your device. A customer document ation CD was supplied with your product. The CD provides a User Guide including full instructions for optional configurations such as Fax. I t also includes a System Ad[...]

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    Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND © 2004 by Fuji Xerox Co., Ltd. All rights reserved. Copyright p rotection c laimed includ es all forms a nd matters o f copyrighte d material an d information now allo wed by statu tory or judici al law or hereinafter gra[...]

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    Table of Cont ents Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 3 T able of Content s Table of Contents ................................................... .................................. 3 1 Before Using the Machine .............................................. ....................... 7 Xerox Welcome Center ..........................[...]

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    4 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Ground Fault Interrupter (GFI) .................................................... ........... 31 Power Saver Modes ............................................................................... 32 Changing the Default Time Settings ...................................................... 33 [...]

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    Table of Cont ents Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 5 5 E-mail..................................................................... ................................ 63 E-mail Procedure............................................................... ..................... 63 1. Load the Documents................. ................[...]

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    6 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Paper Jams in Cover A...................................... ................................ 86 Paper Jams in Cover B...................................... ................................ 88 Paper Jams in Cover C ..................................................................... 88 Paper [...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 7 1 Before Using the Machine Welcome to the Xerox family of CopyCentre/WorkCentre products. This guide provides detailed information, te chnical specifications and procedures for using the integral features of the machine. Xerox W elcome Center If you need assistance during or after product in [...]

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    1 Before Using the Machine 8 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Conventions This section describes the conven tions used throughout this guide. In this guide, you will find that some terms are used interchange ably: • Paper is synonymous with media. • Document is synonymo us with original. • Xerox CopyCentre/WorkCentre 118[...]

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    Conventions Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 9 T ext in <Angle Bracket s> Indicate that these a re names of the hard button s, numeric or symbol buttons, lights on the control panel or symbols o n the power switch label. For example: • Press the <Job Status> b utton to display the Job Status screen. • Press the[...]

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    1 Before Using the Machine 10 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Related Information Sources The following additional sources of info rmation are available for the machine. • Xerox CopyCentre/WorkCentre 118 User Guide • Xerox CopyCentre/WorkCentre 118 System Administration Guide • The On-line Help system (Print Drivers and[...]

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    Safety Notes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 11 W ARNING: This p roduct must be connected to a protective earth circuit. This product is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical ou tlet. This is a safety feature. To avoid risk of electric shock, contact your elec[...]

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    1 Before Using the Machine 12 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Z If any of the following c onditions occur, switch off the power to the machine immediately and disconnect the power cord fro m the electrical outlet. Call an authorized local service representative to correct the problem. – The equipment emits unusual noises or[...]

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    Safety Notes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 13 • Always locate the e quipment in an area that has adequ ate ventilation, and space for servicing. See installation instru ction s for minimum dimension s. • Always use materials and supplies specif ically designed for your Xerox/Fuji Xerox equipment. Use of unsuitable mater[...]

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    1 Before Using the Machine 14 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide If you need additional information abou t ozone, please request the publication Ozone by calling 1-800-828-6571 in the Unite d States and Canada. In other markets please contact your Service Provider. For Consumables Store all consumables in accordance with the ins[...]

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    Regulatory Information Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 15 Regulatory Information CE Mark The CE mark applied to this product symboliz es Xerox's declaration o f conformity with the following applicable Directives of the Eu ropean Union as of the dates indicated: January 1, 1995: Council Directive 72/23 /EEC amended by Co[...]

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    1 Before Using the Machine 16 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Data Coupler Information: This equipment complies with Part 68 of the FCC rules and the requirements a dopted by the Administrative Council for Terminal Attachments (ACTA). On the rear of this equipment is a label that contain s, among other information, a pro duct[...]

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    Regulatory Information Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 17 If your office has specially wired alarm equipment connect ed to the telephone line, make sure that the installation of this Xerox equ ipment does not disable your alarm equipment. If you have questions about what will disab le alarm equi pment, consult your Telephone [...]

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    1 Before Using the Machine 18 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide In the event of a problem you sh ould contact your authorized local dealer in the first instance. This product has been tested to and is compliant with TBR21, a specification for terminal equipment for use on analogue -switched telephone networks in the European Ec[...]

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    About License Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 19 acid rain and long-term changes to the clim ate by decreasing the emissions that result from generating electricity. Xerox ENERGY STAR ® equipment is preset at the factory to enter a “low power” state and/or shut off completely after a specif ied period of use. These energ[...]

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    1 Before Using the Machine 20 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Redistribution and use in source an d binary forms, with or without modification , are permitted provided that the fo llowing conditions are met: 1. Redistributions of source code must reta in the above copyright notice, this list of conditions and the fo llowing d[...]

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    About License Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 21 THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED . IN NO EVENT SHALL THE OpenS SL PROJECT OR ITS CON[...]

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    1 Before Using the Machine 22 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 4. If you include any Windows sp ecific code (or a derivative thereof) from the ap ps directory (application code) y ou must include an ackno wledgement: “This product includes software writt en b y Tim Hudson (tjh@cryptsoft.com)” THIS SOFTWARE IS PROVIDED BY E[...]

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    Illegal Copies Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 23 Postal Money Orders. Bills, Checks, or Draft of money drawn by or upon authorized officers of the United States. Stamps and other represent atives of value, of whatever denomination, which have been or may be issued under a ny Act of Congress. 2. Adjusted Compensation Certific[...]

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    1 Before Using the Machine 24 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 5. Proclamations, orders, regulations or appoint ments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen's Printer for Canada, or the equivalent print er for a province). 6. Marks, brands, seals, wrappers or de[...]

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    Product Recycling and Disposal Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 25 Product Recycling and Disposal Xerox operates a worldwide equipment take-back and reuse/recycle program. Contact your Xerox Sales Representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox e[...]

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    1 Before Using the Machine 26 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide[...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 27 2 Product Overview This machine is not simply a conventional copier but a digital device capable of copying, faxing, printing and scann ing, depending on the configurat ion. The appearance of the screen on your machine may differ slightly depending o n the model and configuration. However, f[...]

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    2 Product Overview 28 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Connector (LINE) Located on the right-hand side of the machine. Connect a te lephone cable to this jack. Then connect the other end to the wall jack. Connector (TEL) Located on the right-hand side of the machine. Con nect a telephone to this jack if required. Document Feed[...]

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    System Controls Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 29 System Controls Button/Indicator Function 1 <Manual Dial> Allows you to send and receive document s manually . This button works only for faxing with the document feeder; When the d ocument is loaded into th e feeder , you can press the button only for sending. When the[...]

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    2 Product Overview 30 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Power On/Off Powering On Ensure that the machine is con nected to a suitable power supply and that the power plug is firmly connect ed to the electrical out let. For more information, refer to Electrical Specifications in the Specifications chapter on User Guide. The machi[...]

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    Ground Fault Interrupter ( GFI) Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 31 1. Press the power switch to the <I> position. NOTE: If the machine does not st art up, check that the <RESET> button on the side of the machine is in the reset position. Powering Off If the Fax option is installed, make sure t hat the <Jobs in [...]

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    2 Product Overview 32 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Before using the machine, press the <TEST> button. If the GFI is working properly, the <RESET> button should pop up. If it does, press the <RESET> button. NOTE: If the <RESET> button pop s back up when you press it, or if power is not restored by th[...]

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    Changing the Default Time Settings Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 33 Sleep Mode The machine automatically switches to the Sleep Mode after the Low Power Mode continues for a specified period of time. The Sleep Mode has a reduced power consumption compared to the Low Power Mode. In this mode, the screen is turned off, and the[...]

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    2 Product Overview 34 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 9. Select the required option. 10. Enter the value using the n umeric keyp ad. NOTE: Y ou may have to delete the existing value (by choosing <C> on the control panel) before e ntering the new value. 11 . Press the <Enter> button. Modes The mode buttons are used[...]

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    Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 35 1. Press the <Copy> button on the control panel. 2. Press the < I > or < J > button to swit ch between screens. 3. T o exit the Copy mode, press an other mode button. For more information about Copy features, refer to Copy chapter on page 45. Fax Use this button to ac[...]

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    2 Product Overview 36 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Press the <Log In/Out> button on the control p anel. 2. Select the required option. NOTE: T o select System Settings, the Key Operat or p assword is required. The default Key Operator password is “1 1 1 1 1”. For more information, refer to Setu ps Procedure in[...]

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    Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 37 1. Press the < J > button on the control panel. 2. Select the required option. Fax/E-mail You can select either [Send] or [Receive] for a fax job, and [Send] for a n e-mail job. • Send – Displays the fax and e-mail out-go ing jobs. Select a job from the list using the <Sel[...]

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    2 Product Overview 38 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Error Information This screen allows you to view t he date and time of the errors, the error code s and the status of each error. The contents of each screen may differ d epending on the type or status of the job. 1. Select [Error Information] on the [Machine S tatus] scre[...]

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    Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 39 Sent Report Prints a Sent Report which provides information about the last 50 fax tran smissions and e-mail sendings. The detailed infor mation r eported for each job includes: th e recipient name, the transmission time, the m odes, and the transmission result. Received Report Prints a[...]

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    2 Product Overview 40 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Report/List (Print Jobs) This screen allows you to print various reports an d lists for print jobs. 1. Select [Report/List] on the [Machine S t atus] screen using the <Select> button. 2. Press the <Enter> button. 3. Press the < J > button to display the P[...]

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    Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 41 • PCL Form List – Prints a list of the registered PCL form. • PS Logical – Prints a list of printers created in PostScript when the PostScript kit has been installed. Allows you to check the se ttings for up to 10 registered logical printers. • PDF Settings – Prints a re po[...]

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    2 Product Overview 42 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Emulation Sets the Emulation mode of PDF or PCL. PDF • Quantity – Specify the copies to b e printed between 1 to 999. • 2 Sided Print – Specify wheth er or not to do double-sided printing. When double- sided printing is enabled, select which edge of the paper is to[...]

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    Auditron Access Screen Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 43 • HexDump – Specify whether to print the data sent fro m a PC in the ASCII code corresponding to the hexa decimal notation format so the data contents can be checked. • Draft Mode – Specify wheth er or not to print in draft mode. • Line Termination – Select[...]

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    2 Product Overview 44 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Enter the passwo rd of each registered account using the alp hanumeric keypad on the control panel. 2. Press the <Enter> button. Recycled Paper The use of recycled paper in the machin e benefits the environment with no degradation in performance. Xerox re commends[...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 45 3C o p y This chapter describes how to use the copy feature s. Copying Procedure This section describes the ba sic copy proced ure. Before making copies on the machine, identify what is to be copied and the nu mber of copies required. Follow the steps below. 1. Load the Document s – page 4[...]

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    3 Copy 46 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide NOTE: The document feede r (ADF/DADF) is optional. The available document sizes are as follows: ADF:128 (W) × 100 mm to 307 × 1000 mm DADF:128 (W) × 140 mm to 307 × 1000 mm or 3 07 × 432 mm in double-sided mode The document feeder is capable of sequential ly scanning mixed size d[...]

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    Copying Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 47 1. Raise the document feeder or the document glass c over . 2. Place the document face down on the document glass, aligned with the tip of the registration arrow ne ar the top lef t of the document glass. 3. Lower the document feeder or the document glass c over . Const an[...]

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    3 Copy 48 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Press the <Copy> button on the control pan el. Ensure that the Copy screen is displayed. 2. Press the <Clear All> button once on the control pa nel to cancel any previous selections. 3. Select an option for the required feature. If necessary press the < I > or <[...]

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    Copying Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 49 NOTE: If a problem, such as a document jam or memory full error , occurs while scanning multiple document s, the job is canceled and the scanned dat a deleted. T o resume the same operation, load all the docume nts again and press the <S tart> button. NOTE: If the me[...]

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    3 Copy 50 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Copying Features This section describes the various featu res available for a copy job. For more information about the features available, refer to the following. Paper Supply – p age 50 Reduce/Enlarge – p age 52 Lighten/Darken – page 52 Original T ype – page 53 Multiple-Up ?[...]

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    Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 51 Auto Selects an appropriate tray automatically according to th e document size, amount of reduction or enlargement. Presets Select a paper tray from Tray 1 to 5, depending on the trays available on the machine. When Tray 5 (bypass tray) is selected, the [Paper Size] screen i[...]

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    3 Copy 52 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. After selecting th e paper size on the [Paper Size] screen, press the <Ente r> button. 2. Select the required option. 3. Press the <Enter> button. Reduce/Enlarge In addition to 100% size for copies, reduce d or enlarged copies within the range of 50– 200% can be produ[...]

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    Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 53 1. Press the < I > or < J > button to display [Lighten/Darken] on the Copy screen. 2. Select [Lighten/Darken] using the <Select> button. 3. Select [Auto] or move T on the screen by selecting [Darken] or [Lighten] using the <Select> button to select th[...]

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    3 Copy 54 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 3. Select the required option. 4. Press the <Enter> button. 1 Up Disables the feature. 2 Up Copies two documents onto one page. 4 Up Copies four documents onto o ne page. If you select the option and press the <Enter> button to display the 4 Up screen, you can select eithe[...]

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    Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 55 The following illustrations show [Rotate Side 2 Off] and [Rotate Side 2 On] orientation s. Output This feature allows you to sort co py output s when you make multiple sets of copies. 1. Press the < I > or < J > button to display [Output] on the Copy screen. 2. S[...]

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    3 Copy 56 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Collated Delivers the specified num ber of copy sets in the same order as the documents. For example, two copies of a three page document are delivered in the order 1-2 -3, 1-2-3. Uncollated Delivers the copies in stacks based on the number of copies requested for each document. For e[...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 57 4F a x This chapter contains information about using the optional fax features, which are dependent on your machine configuration. In add ition to regular fax features, the Direct Fax feature is available when the o ptional Printer Kit is installed. Direct Fax allows you to transmit fa xes d[...]

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    4F a x 58 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Load documents face up into the document feeder or face down on the document glass. For more information on how to load the documents, refer to 1. Load t he Documents in the Copy on page 45 . Scan the Documents There are two methods of scanning the documents. • Auto Detect Standa[...]

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    Fax Procedure Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 59 2. Press the <Clear All> button on the control panel once to cancel any previous selections. 3. Select an option for the required feature. If nece ssary, pres s the < I > or < J > button to switch between screens, and configure the fax settings. For more infor[...]

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    4F a x 60 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 4. S t art the Fax Job 1. Press the <S t art> button on the control panel to scan and send the documents. NOTE: If a problem, such as a documen t jam or memory full error , occurs while scanning multiple document s, the job is cancele d and the scanned data d eleted. T o resume [...]

  • Page 63

    Fax Procedure Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 61 1. Press the <S top> button on the control panel to cancel th e current fax job. 2. If required, press the <Job S tatus> button on the control p anel to display the Job S tatus screen. T o exit the Job S t atus screen, press the <Exit> or <Job S t atus> [...]

  • Page 64

    4F a x 62 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide[...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 63 5E - m a i l This chapter contains information about us ing the optional E-mail features, which are dependent on your machine configuration. To use t hese features, additional Memory (for Printer), Fax Kit, Printer Kit, and Scan to Email Kit must be installed. With this feature, documents ar[...]

  • Page 66

    5 E-mail 64 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Load documents face up into the document feeder or face down on the document glass. For more information on how to load the documents, refer to 1. Load t he Documents in the Copy chapter on page 45 . Scan the Documents There are two methods of scanning the documents. • Auto Det[...]

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    E-mail Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 65 2. Press the <Clear All> button once on the control panel to can cel any previous selections. 3. Select an option for the required feature. If necessary, press the < I > or < J > button to switch betwee n screens to configure the e-mail settings. For more [...]

  • Page 68

    5 E-mail 66 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 5. Confirm the E-mail Job in the Job St atus Follow the steps below to confirm the e-mail job you started. 1. Press the <Job S tatus> button on the control pan el to display the Job S t atus screen. The job being processed will be displayed on the Current screen. 2. If require[...]

  • Page 69

    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 67 6P r i n t This chapter contains information about us ing the optional print features, wh ich are dependent on your machine confi guration. With this feature, you send printing jo bs from a PC directly to the machine. You can also send a PDF file directly to t he machine f or printing withou[...]

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    6P r i n t 68 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Inserts a divider page after each printed tra nsparency. Skip Blank Pages Does not print bla nk pages when printing documents tha t contain blank pages. Draft Mode Prints the text and graphics in gra y rather than black, thus reducing the amo unt of toner used. UNIX and Macintosh [...]

  • Page 71

    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 69 7 Paper and Other Media The machine is designed to use a variety of paper types and other media. This chapter provides information about loading pa per and other types of media into the machine. Loading Paper This section provides information on how to load paper into trays. NOTE: Make sure [...]

  • Page 72

    7 Paper and Other Media 70 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide NOTE: T o avoid jams and misfeeds, do not load p aper on top of any re maining paper in the tray . Remove the p aper , and reload it on top of the new stock loaded . 2. When loading p aper into T ray 1, push the metal plate down until it clicks. To load paper into Tra[...]

  • Page 73

    Loading Paper Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 71 6. Close the p aper tray . Paper can be loaded either short edge feed or long edge feed. T ray 5 (Byp ass T ray) Tray 5 (bypass tray) allows you to use a va riety of paper sizes and types, including envelopes. Tray 5 (bypass tray) is located on the left-hand side of the machine[...]

  • Page 74

    7 Paper and Other Media 72 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 2. Slide the side guides towards the pape r until they are just touching the edge of the stack. Auto T ray Switching The machine automatically switches from one tray to another under the following condition. • When printing and the active tray runs out of paper. •[...]

  • Page 75

    Supported Paper Sizes and Types Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 73 Supported Paper Sizes The following table lists the pape r sizes supported for each paper tray and duplex kit. NOTE: For the capacity of each tray , refer to Paper Supply in the S pecifications chapter on User Guide. Standard Sizes Paper Size Latin American Co[...]

  • Page 76

    7 Paper and Other Media 74 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide O: Available X: Not available LEF: Long Edge Feed SEF: Short Edge Feed Non-standard Sizes Monarch Envelope LEF 190.5 98.4 X O X X O X X O X DL Envelope LEF 220 1 10 X O X X O X X O X C4 Envelope SEF 229 324 X O X X O X X O X C5 Envelope LEF 229 162 X O X X O X X O X C[...]

  • Page 77

    Supported Paper Sizes and Types Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 75 Supported Paper T ypes The following table lists the pape r types supported for each paper tray an d duplex kit. O : Available X : Not available • When using Arjo Wiggins Conqu eror High Speed Laser Laid CON90F (64010283), the paper type is set to Heavyweigh[...]

  • Page 78

    7 Paper and Other Media 76 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide[...]

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    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 77 8 Maintenance Sometimes the machine will require maintenance. Information conta ined in this chapter will assist with these tasks. Ordering Supplies The drum cartridge and the toner cartridge are ava ilable for the machine. To obtain supplies, contact yo ur Xerox Sa les Representative, givin[...]

  • Page 80

    8 Maintenance 78 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide The Control Panel and Screen Regular cleaning keeps the control panel and sc reen free from dust and dirt. To remove finger prints and smudges, clean the control panel and screen with a soft, lint-free clo th, slightly moistened with water. NOTE: The machine should b e powered [...]

  • Page 81

    Replacing the Drum Ca rtridge Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 79 3. Lift up the colored lever , and slide the drum cartridge out until you can lift the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine. NOTE: When replacing the drum cartridge, ma ke sure that the new cartridge is the[...]

  • Page 82

    8 Maintenance 80 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 3. Place the cartridge in position as shown and, using the handle, slide it into the machine until it clicks. 4. Pull out the cartridge t ape completely without breaking it. 5. Push the cartridge again so that it is correctly placed. 6. Close Cover A until it latches and then c[...]

  • Page 83

    Replacing the Tone r Cartridge Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 81 7. Close the front cover . Replacing the T oner Cartridge The toner cartridge is a customer replac eable unit. Whe n the remaining number of copies/prints that can be printed reaches 1 ,000 pages, the screen will display a message stating that the cartridge nee[...]

  • Page 84

    8 Maintenance 82 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Inserting the New T oner Cartridge 1. Remove the new toner cartridge from the box. 2. Shake the cartridge up and down about 5 times gently to loosen up the toner inside. 3. Place the cartridge in position as shown and slide it into the machine until it clicks. 4. Close the fron[...]

  • Page 85

    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 83 9 Problem Solving The machine has built -in information to help identify a nd manage error messages and problems. It also contains troubleshoot ing steps to help resolve prob lems. Refer to the information contained in this c hapter to resolve any problem solving issues. In addition, the Onl[...]

  • Page 86

    9 Problem Solving 84 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide machine does not print any p age in the document, even though th e first five pages were already received. Y ou can use the Power Of f Report to check th e unprinted pages from such int erruptions. Refer to Report Settings in the Setup s chapter on User Guide. NOTE: If the [...]

  • Page 87

    Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 85 Paper Jams When paper jams inside the machine, the machine stops, sounds an alarm, and displays a message on the screen. Follow th e instructions on the display and remove the jammed paper. Gently remove the paper taking care not to t ear it. If paper is torn while it is being rem[...]

  • Page 88

    9 Problem Solving 86 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Media jams happen for a variety of reasons. Check the guidelines below to reduce the potential for jams in the machin e. • Use only recommended media. Re fer to Supported Paper Sizes and Types in the Paper and Other Media chapte r on page 72 and Machine Specifications in [...]

  • Page 89

    Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 87 4. Pull out the pape r from the machine in the direction of the arrow . 5. Close Cover A until it latches, and then close T ray 5 (bypass tray). Green Lever A2 1. Open T ray 5 (byp ass tray) if necessary , and then open Cover A while lif ting up the release lever . 2. If the jamme[...]

  • Page 90

    9 Problem Solving 88 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Paper Jams in Cover B Follow the steps below to rectify paper jams in Cover B. 1. Open Cover B while lif ting up the release lever . 2. Remove the jammed p aper . 3. Close Cover B until it latches. NOTE: Firmly press the center of the co ver when closing it. Paper Jams in C[...]

  • Page 91

    Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 89 Paper Jams in Cover D Follow the steps below to clear paper jams in the duplex kit. 1. Open T ray 5 (byp ass tray), if necessary . 2. Open Cover D while lift ing up the release lever . 3. Remove the jammed pape r inside the duplex kit. 4. Close Cover D until it latches. 5. Close T[...]

  • Page 92

    9 Problem Solving 90 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Paper Jams in T rays 1, 2, 3, and 4 (2–4 are Optional) Follow the steps below to clear paper jams in Trays 1 to 4. 1. Pull out the T ray 1, 2, 3, or 4 to wards you. 2. Remove the jammed p aper . 3. Close the paper tray . Paper Jams in T ray 5 (Byp ass T ray) Follow the st[...]

  • Page 93

    Document Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 91 2. Remove the jammed document slowly . When the document jams tightly in the document feeder roller and cannot be pulled out, pull it out from under the document feeder tray . Refer to Paper Jams in the Document Exit on p age 91. 3. If a document jams under the inn er cover whi[...]

  • Page 94

    9 Problem Solving 92 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Pull up the knob to open the documen t feeder cover completely . 2. Lift up the d ocument feeder tray in the direction as shown. 3. Remove the jammed document slowly while holding the document feeder tray . 4. Close the document feeder tray , and then close the document [...]

  • Page 95

    Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 93 T roubleshooting T ables If you are experiencing diff iculties using the machine, check the suggestions in the following tables for advice. If th is does not remedy the proble m, refer to Fault Clearance Procedure on page 83 . Symptom Recommendation The machine will [...]

  • Page 96

    9 Problem Solving 94 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide The machine doe s not accept document s into memory . • Ch eck with the Key Operator about available memo ry . • If the memory is almost full, print and delete unnecess ary files. The machine displays a memory full erro r message. • Ch eck with the Key Operator about [...]

  • Page 97

    Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 95 The machine displa ys a tray fault. • Follow the steps below 1. Open th e paper tray . 2. Move the paper tray guid es away from the paper. 3. Move the paper tray guid es against the paper so that they are just touching the paper. 4. Close the p aper tray . 5. Power[...]

  • Page 98

    9 Problem Solving 96 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Output is too light or too dark. • Se t the [Lighten/Darken] feature to a lighter or darker settin g. • Check the quality of the documen t. • L oad fresh pap er . • Run of f more prints until the copy qua lity improves. • Replace the drum c artridge. Output is too[...]

  • Page 99

    Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 97 Solid density variations • Lo ad fresh paper . • C heck the quality of the document s. • Set the [Lighten/D arken] feat ure to a lighter or darker setting. • R eplace the drum cartridg e. Image loss • When copying a document from a larger paper size to a sm[...]

  • Page 100

    9 Problem Solving 98 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Fault Codes When a fault occurs, the screen displays a messag e on how to clear the fault. Paper curls • Check tha t the paper is loaded correctly . Load pape r in T rays 1, 2, 3 and 4 seam side up. • L oad paper in T ray 5 (byp ass tray) seam side down. • L oad custo[...]

  • Page 101

    Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 99 Some faults indicate customer maintenance, while others require the a ttention of the Key Operator. The following table represents some of the fault codes and their corresponding corrective actions. These may display in the [Error Information] available in the Machine Status mode[...]

  • Page 102

    9 Problem Solving 100 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 70xxxx 700002 Check the remote machine or the telep hone line. If an error cannot be resolved, conta ct the Xerox Welcome Cen ter . 700005 700008 7001xx 71xxxx 7101xx Check the remote machine or the telephone line. If the error cannot b e resolved, conta ct the Xerox Welco[...]

  • Page 103

    Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 101 7Dxxxx 7D01xx Ch eck the remote machine or th e telephone line. If th e error cannot be resolved, cont act the Xerox W elcome Center . 7D03xx 7D04xx 7D05xx 7Fxxxx 7F01xx C heck the remote machine or th e telephone line. If the error cannot be resolved, cont act the Xerox W elcom[...]

  • Page 104

    9 Problem Solving 102 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 9Dxxxx 9D02xx Check the remote mac hine or the te lephone line. If the erro r cannot be resolved, conta ct the Xerox Welcome Cen ter . 9D07xx 9D08xx 9D09xx 9Fxxxx 9F09xx Check the remote machine or the telep hone line. If the error cannot be resolved, conta ct the Xerox We[...]

  • Page 105

    Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 103 EPxxxx EP0000 T urn the power of f and on. If th e error cann ot be resolved, conta ct the Xerox W elcome Center . EP0001 EP0002 EP0003 EP0004 EP0005 FFF0xx Job succ essful. FFFCxx Job fai led. S10000 T urn the power of f and on. If the error cannot be re solved, contact th e Xe[...]

  • Page 106

    9 Problem Solving 104 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide S10025 The document has jammed . Open the document feeder cover and remove the documents. S10026 During document scanning, the document glass cover opened. Open the document feeder cover and remove the documents. S10027 During document scanning, the document feede r cover [...]

  • Page 107

    Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 105 016-730 An unsupported command was de tected. T o print again, check the print data and delete the command that caused the error . 016-732 The form specified in the emulation setting is not registered in the host computer. Resend the form d ata. 016-744 T he machine could not pr[...]

  • Page 108

    9 Problem Solving 106 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 016-762 An unsupported pr int language was specified. S pecify the print language in [Print Mode]. 016-764 Could not connect to the SMTP server . Contact the Key Operato r . 016-765 Could not send e-mail because th e SMTP server was full. Cont act the Key Operator . 016-76[...]

  • Page 109

    Output Quality Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 107 Output Quality Various situations can a ffect the quality of the output. Check the following conditions to ensure optimum copy performance. If you st ill cannot resolve the problem, contact the Key Operator. • Do not locate the machine in direct sunlight or near a radiator.[...]

  • Page 110

    9 Problem Solving 108 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide Xerox W elcome Center For additional help. If you need any additional help on using yo ur CopyCentre copier or WorkCentre copier/printer , you can: 1) Refer to this guide. 2) Contact the Key Operator. 3) Visit our Customer Web Site at www.xe rox.com or contact the Xerox We[...]

  • Page 111

    109 10 Appendix Country Code You may be required to change the co untry code to set the followings. • Paper size • Daylight savings • Date and time format • Fax connection approvals For more information on the country code , refer to Country Code (ISO) in the Setups chapter on User Guide. Cautions and Limit ations Document Jams, Paper Jams,[...]

  • Page 112

    10 Appendix 110 Registered Dat a such as Forms Registered data such as forms are stored in volatile memory. Therefore, the data will be lost if the power supply to the machin e is interrupted.[...]

  • Page 113

    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 111 1 1 Index Symbols *(asterisk) butt on .......... ................ ................ .......30 I button ............. ................ ................ ................. 29 J button ............. ................ ................ ................. 29 Numerics 2 Sided ......... ...............[...]

  • Page 114

    11 Index 112 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide J Job Status All Jobs ........... ................ ................. ............. 36 Current ........................ ................ ................. 36 Jobs in Memory indicato r ...... ................. ............. 29 L Language button .......................... ............[...]

  • Page 115

    Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 113 Tray 1 to 4 ................. ................ ................ .......... 28 Tray 2 .............. ................ ................ ................ ....27 Tray 3 .............. ................ ................ ................ ....27 Tray 4 .............. ................ ..............[...]

  • Page 116

    11 Index 114 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide[...]