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Western Digital WDBGJA0010BBK manual

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Table of contents for the manual

  • Page 1

    External P ortable My Passport ® Studio ™ User Man ual placeholder My Passport Studio Use r Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http ://su ppor t.wdc.c om . If the answer is not available o r if you prefer , please co[...]

  • Page 3

    MY P ASSPORT STUDIO USER MANUAL T ABLE OF CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Supp ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contact[...]

  • Page 4

    MY P ASSPORT STUDIO USER MANUAL T ABLE OF CONTENTS – iv A Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 31 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    MY P ASSPORT STUDIO USER MANUAL ABOUT Y OU R WD DRIVE – 1 About Y our WD Dr ive W e lcome to yo ur My Pass por t ® Stu dio ™ portable hard drive. My Passport Studio comes standar d with two super -fast Fir eWir e 800 ports, massive capacity , password pr otection, and a MacBook-inspired metal encl osure that make this d rive the ideal compani [...]

  • Page 6

    MY P ASSPORT STUDIO USER MANUAL ABOUT Y OU R WD DRIVE – 2 Kit Cont ents As shown in Figur e 1, your My Passport Studio drive kit includes the following: • My P asspor t Studio po rtable h ard drive • Fir eWir e 800 cable • U SB Mic ro B cab le • Quick Ins tall Guide • W D Security and WD Drive Utiliti es software (included o n the drive[...]

  • Page 7

    MY P ASSPORT STUDIO USER MANUAL ABOUT Y OU R WD DRIVE – 3 Operat ing Syste m Compatib ility Y our My Passport Studio drive and the W D S ecurity and WD Drive Ut ilitie s software are compa tible wit h the followin g operatin g systems : Compatibili ty can vary , dependin g on hardwa re configurati on and operating system. For highest p erformance[...]

  • Page 8

    MY P ASSPORT STUDIO USER MANUAL ABOUT Y OU R WD DRIVE – 4 Power/Activity LE D The power/ activity LED shows the drive ’ s p ower state and activity: FireWir e 800 Interface The FireWir e 800 interface supports data transfer rates of up to 800 Mb/s and is backward-compati ble with FireWi re 400. Connection to a Fir eWire 400 port tr ansfers data[...]

  • Page 9

    MY P ASSPORT STUDIO USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 5 Connecting the Drive and Getting Started This c hapter provides instructions for co nnecting the drive to your computer and installing the WD Security and WD Drive Util ities soft ware. It includ es the fol lowing topics: Connecting the Drive Enhancing Performance w[...]

  • Page 10

    MY P ASSPORT STUDIO USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 6 Note: If the External disks check b ox is select ed on your Find er Prefe r ences dialog, the My Passport icon displ ays on y our desk top: 4. The fir st time you connect your My Passpor t drive to your co mputer , a message ask s if you want to use the drive to bac[...]

  • Page 11

    MY P ASSPORT STUDIO USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 7 c. If you selected the Encrypt Ba c kup Disk check box at s tep a, c om plet e t he backup pa ssword dialog that displays: d. Clic k Enc rypt Di sk and complete the Time Machine setup pr ocedure. 7. The M y Passport icon now d isplays as : 8. Y our My Passport dri v[...]

  • Page 12

    MY P ASSPORT STUDIO USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 8 2. Double-click the Extras folder on the screen that displays: 3. Dou ble-c lick the WD +TU RBO In staller applicatio n: 4. Click Install on the WD +TURB O Driver Installer screen: 5. Read the license agreement and click Ac cept to continue. 6. A message informs y o[...]

  • Page 13

    MY P ASSPORT STUDIO USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 9 7. T ype the passw or d that you use to access the computer in the Password box and click OK : 8. When the installation comp letes, cli ck Ye s to restart the computer: 9. After the computer restarts, the My Passpor t icon on the desktop l ook s like this: Y our My [...]

  • Page 14

    MY P ASSPORT STUDIO USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 2. Drag the WD Securi ty application to the alia s Applicatio ns folder o n the screen that disp lay s: 3. In t he alias Applica tions fold er , do uble -cl ick the WD Se curity applicatio n. 4. Read the license agreement and click Ac cept to continue and display the WD[...]

  • Page 15

    MY P ASSPORT STUDIO USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Installing the WD Drive Ut ilities Softwar e 1. D ouble-c lick the My P asspor t icon, and th en double-click the .dmg fil e on the screen that displays : 2. Drag the WD Drive Utilities appli cation to the alias App lica tions folder on the screen that displays : 3. In [...]

  • Page 16

    MY P ASSPORT STUDIO USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 4. Read the license agreement and click Ac cept to continue and d isplay the WD Dr ive Utilit ies screen: 5. See “Manag ing and Customizin g the Drive” on page 19.[...]

  • Page 17

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 13 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Prot ecting the Driv e Unlocking the Drive Changing Y our Password Removing Pa ssword Pro tection Passwor d Prot ecting th e Drive Y ou should passwo r d protect your dri ve if you are wo[...]

  • Page 18

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 14 5. T yp e a hint to help remember your passwor d in the Passw or d hi nt bo x. 6. Select the Enabl e auto unlo ck for u ser: check bo x if you w ant the WD S ecurity software to remember your user name and password for the selected dri ve and automatically unlock the drive for [...]

  • Page 19

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 15 The WD Unlocker virtual VCD provides the W D Drive Unlock utility that you can use to unlock the drive. Or you can use either th e WD Se curity or th e WD Drive Utilities software to unlock the drive. Unlocking the Driv e with the WD S ecurity or WD Drive Uti lities software Wh[...]

  • Page 20

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 16 2. If you have m ore than one supported M y Passport drive co nnected to your computer , select the one that is locked to display the Un lock Driv e dialog. 3. On the Unl ock Drive di alog: a. T ype your passwor d in the Password box. b. Clic k Unloc k Drive . Unlocking the Dri[...]

  • Page 21

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 17 b. Sel ect t he Enabl e auto unlo ck for user: chec k box if you want the WD Drive Unlock utility to r emember your user name and password for the drive and automatically unl ock the driv e for you on this computer . c. Clic k Unloc k Drive . d. At th e Y our drive is now unloc[...]

  • Page 22

    MY P ASSPORT STUDIO USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 18 Removin g Passwor d Pr otec tion 1. Click Go > Ap plic ation s > WD Secu rity to d isplay the WD Security screen, Change Security dia log: 2. If you have m ore than one supported M y Passport drive co nnected to your computer , select the one that you want to r emove pass[...]

  • Page 23

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 19 Managing and Customizing the Drive This chapter includes t he follow ing top ics: Checking D rive Health Setting the Drive Slee p Timer Erasing the Drive Register ing the Dri ve Safely Dis moun ting the Drive Restoring the W D Software and Disk Image The WD Drive Utili t[...]

  • Page 24

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 20 On th e WD D rive U tilities screen : Checking D rive Health The WD Drive Utilities so ftware provides thr ee diagnostic tools to help ma ke sure that your drive is perf orming well. Ru n the following tests if you ar e concer ned that your driv e is not ope rating prope[...]

  • Page 25

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 21 3. Click Diagnosti cs to display the Diagnostics dial og: 4. On the Diagnostics dialog , click the butto n for the test that you want t o run: • S.M.A.R. T . Status • Quick Dri ve T est • Complete Drive T est Setting the Drive Sleep Timer The drive sleep timer tur [...]

  • Page 26

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 22 4. On the S leep Timer di alog: a. In t he Sleep Timer box, select the inactivity time interval at which you want to turn off the drive. b. Clic k Se t Timer . Erasing the Drive Note: Erasi ng your dr ive also de lete s the WD softwar e and all of the su pport files, u t[...]

  • Page 27

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 23 4. On the Dr ive E ras e dial og: a. If you want to chang e the volu me name, type a new name in the Vo l u m e N a m e box. b. Selec t the V olum e Format op tion for the drive: •H F S + J •E x F A T c. R ead the warning about the loss of data if you erase your driv[...]

  • Page 28

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 24 The W D Drive Unlock u tility sc r een disp lays: 3. Make five attempts to unlock the drive by: a. T y ping a passwo r d in the Pa ssword box. b. Clic king Unlock Dri ve . 4. The fifth invalid password attempt disp l ays the too many passwor d attempts prompt:[...]

  • Page 29

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 25 5. Click Eras e Drive to display the warning abou t eras ing all o f the data on the drive: 6. Read the war ning and select the I understand check box to signify that you accept the risk. 7. Click Eras e . After the drive erase operati on completes, go to http://su pport[...]

  • Page 30

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 26 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the Firs t name box . b. T ype your last name in the Last name box. c. T y pe your email address in the E-mail addr ess bo x. d. Select your language in [...]

  • Page 31

    MY P ASSPORT STUDIO USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 27 Safely Dismount ing the Drive 1. Rig ht- or control-click the M y Passport ic on on the deskto p and select Eject “My Passport Studio” : Y ou might hear the drive power down. 2. W ait for the drive icon to dis appear from the desktop before disconnecting the drive. R[...]

  • Page 32

    MY P ASSPORT STUDIO USER MANUAL USING TH E D R IVE WITH WI N D OW S – 28 Using the Drive with W indows The My Passport drive is formatted as a si ngle HF S+J pa rtit ion fo r compat ibi lity wi th Mac OS X operating systems. T o use the driv e on Windows computers, you must re format i t to a si ngle NTFS partiti on. This c hapte r includ es the [...]

  • Page 33

    MY P ASSPORT STUDIO USER MANUAL T R OUBLE SHOOTI NG – 29 T r oubl eshooting If you have problems installi ng or usin g your My Passport drive, refer to this trou blesho oting sec tion or visit our support we bsite at http://su pport.wdc.c om and search the knowledg e base for mo r e help. This c hapte r includ es the follow ing top ics: Installin[...]

  • Page 34

    MY P ASSPORT STUDIO USER MANUAL T R OUBLE SHOOTI NG – 30 Q: How do I d etermine whether o r not my system supports USB 2.0? A: Refer to yo ur USB card documentation or contact your USB card manufacturer . Note: If your USB 2. 0 controller is built i nto the sy stem mothe rboard, be su re to install the appro priate chip set support for your mothe[...]

  • Page 35

    MY P ASSPORT STUDIO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 31 Compliance and W arranty Information This a ppendix includes the foll owing t opics: Regulatory Co mpliance Envir onmental Compliance (Chi na) W arranty Informatio n GNU General Public License (“GPL”) Regulator y Compliance FCC Class B Inform ation This device has been [...]

  • Page 36

    MY P ASSPORT STUDIO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 32 KC Notice (Repub lic of Korea only) Envir onmental Compliance ( China) Wa r r a n t y I n f o r m a t i o n Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service. If this Pro duct requir e s maintenance, either co ntact the [...]

  • Page 37

    MY P ASSPORT STUDIO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 33 (including r emoving or obliter ating labels and opening or r emoving external enclosures, unless the pr oduct is on the list o f limited user -serviceable products and the spe cific alteration is within the scope of the appl icable instructio ns, as found at http:// suppor[...]

  • Page 38

    MY P ASSPORT STUDIO USER MANUAL INDEX – 3 4 Index B Box cont ents 2 C CAUTION about erasing the drive 22 about lost passwor ds 13 about preventing data loss when dis- connecting 27 about your unlocked driv e 14 , 17 China RoHs 32 Compatibili ty with operating syst ems 3 Comp liance 31 Converting drive format 29 Creati ng a passwo rd 13 D Disconne[...]

  • Page 39

    Information furnished by WD is believed to be accurate and reli able; however , no r esponsibility is assumed by WD for i ts use nor for any infrin gement of patents or oth er rights of th ird parties which may resu lt from it s use. No license is gr anted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right t[...]