VTech DS3211-2 manual

U s e r ’s m a n u a l w w w . v t e c h p h o n e s . c o m Model : DS32 1 1 -2[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and o[...]

T able of contents i Ge t ting s ta r ted .........................1 Part s che ck list ............................ 1 T e leph one ba se and c harg er inst allati on ............................... 2 Bat ter y ins tallat ion and char ging .................................. 3 Hand set layout ........................... 4 T e leph one ba se layout .[...]

1 T e l e p h o n e l i n e c o r d Par ts ch eck list Y our tele phon e cont ains t he foll owing ite ms. Save your sales r ece ipt and orig inal pac kagin g in the event warr ant y ser v ice i s nec ess ar y . H a n d s e t s ( 2) T e l e p h o n e b a s e C h a r g e r a n d c h a r g e r a d a p t e r B a t t e r y c o m p a r t m e n t c o v e[...]

2 Get ting started T ele phon e bas e and cha rge r inst allat ion Inst all the te leph one ba se and c harge r as shown b elow. The telep hone b ase is de signe d for ta bletop u se onl y . Make sure th at the ele ctr ic al out let is not c ontr olle d by a wall switc h. If you subs cri be to di git al subs cri ber lin e (DSL) high- spe ed Intern [...]

3 Get ting started Whe n the s cre en sh ows LOW BA T T ERY , th e bac kli ght i s dis abl ed (except t he sp eaker pho ne an d voic em ail li ght s) . If th e hand set w ill n ot be us ed for a l ong t ime, d isc on nec t an d rem ove the b atte r y to preven t pos si ble l eakag e. T o pur ch ase r epl ace ment b at teri es, vi sit o ur web site [...]

4 Get ting started Han dset l ayout CID / (caller ID) Whe n the te lep hon e is no t in us e, pres s to revi ew the c all l og (p age 25). Whi le in a me nu, pr ess to s cr oll d own. Dur ing a c all, p res s to lower t he li steni ng vol ume (pag e 1 2) . PLAY/MENU/SELECT Press t o play voi ce mail m ess age s (pag e 1 5). Pre ss to sh ow th e men[...]

5 Get ting started Han dset l ayout OFF/CLEAR D urin g a ca ll, pre ss to ha ng up ( pag e 1 2) . W hile t he ha nd set is r ing ing , pres s to sil en ce th e rin ger te mpo rar ily ( page 13 ). Pre ss an d hol d whi le th e tele ph one i s not in u se to eras e th e mis sed c all s in dic ator ( page 24) . W hile i n a men u, pres s to exit w ith[...]

6 Get ting started FI ND H AN D SE T Press t o page a ll syste m han dset s. IN USE light Flas hes w hen t her e is an in co min g ca ll, or anot her te lep hon e is in u se on t he sa me li ne. On wh en a sys tem han ds et is in u se. VOICEMAIL light Flas hes w hen yo u have new voi cem ail, a s er vi ce o f fered by your tel eph one c om pany. T [...]

7 T elephone set tings Ringe r volume Y ou ca n set the r inger vo lume or tur n the r ing er of f. Press PL AY /ME N U/ S E LEC T to show t he menu w hen th e hand set is not i n use. Press or to selec t > R IN GE R VOLUM E , t hen pres s PL A Y / ME N U /S EL ECT . Press or to adjust th e volume. A sam ple of e ach ring er volum e plays as you[...]

8 T elephone set tings LCD langu age Y ou ca n sele ct E NG LI S H , FR AN ÇAIS o r ESPAÑOL to b e used i n all sc reen d ispl ays. Press PL AY /ME N U/ S E LEC T to show t he menu w hen th e hand set is not i n use. Press or to selec t > LCD L A NG UA G E , the n pres s PL A Y / ME N U /S EL ECT . Press or to scrol l throu gh th e choi ce s. [...]

9 T elephone set tings Cle ar voice mail If you subs cri be to voic emai l ser vi ce of fere d by your teleph one c ompa ny , NE W VOI CE MAI L and will ap pear o n the han dset s, and th e VOIC EM AI L light s on th e hand sets and te leph one ba se as h when you h ave new voic email me ssag es. Co ntac t your loc al tel epho ne co mpany for mo[...]

10 T elephone set tings Set voic ema il If you subs cri be to voic emai l ser vi ce pr ovide d by your loc al tele phon e com pany , t his feature e nable s you to progr am your voic email f unc tion c od es so you ca n easil y acc ess t he voic email featur es. Before c om pletin g thes e steps, b e sure to have your acce ss num ber and p asswor d[...]

11 T elephone set tings Hom e are a cod e If you dial your l oc al ca lls usi ng onl y seven digi ts ( area c od e not req uired), you can pr ogram your h ome area c od e so th at when you re ceive a c all wi thin your loc al area , the tel epho ne num ber is auto matic ally s tored wi thou t the area co de in t he ca ll log. Press PL A Y / ME N U/[...]

12 T elephone operation Make a c all Press / FL AS H or . Y ou hear a d ial tone. Dial t he numb er . Predi al a call Dial t he numb er . Press / FL AS H or . Answer a ca ll Press / FL AS H , or any of th e diali ng keys ( 0 - 9 , # , * ) . End a ca ll Press O FF/ CL EA R or put t he han dset in t he tele phon e base or c harg er . Sp eaker phon e [...]

13 T elephone operation Mute The mu te func tion e nabl es you to hear th e other par t y but the oth er par t y ca nnot hear you. Duri ng a cal l, press M UT E / RE M OVE on th e hand set. T he hand set scr een sh ows MU TED fo r a few seco nds a nd MUT E app ears unt il mute fun ct ion is t urne d of f. Press M UT E / R E MOV E again to res ume t[...]

14 T elephone operation Chain di aling Use thi s feature to init iate a diali ng seq uenc e from nu mber s store d in the direc tor y , ca ll log or r edia l while you ar e on a cal l. Chain di aling c an be u seful if you w ish to ac ces s other nu mber s (such as ban k acc ount num ber s or acc es s cod es) from the dir ector y , c all l og or re[...]

15 T elephone operation Redi al list The tel epho ne stores t he ve mo st rec entl y dial ed num ber s. When t here are alr eady ve ent ries, t he ol dest entr y i s delete d to make room fo r the new ent r y . Entries ar e shown in r everse chr ono logi cal o rder . Press R ED IA L / PA U SE to br owse the r edia l list. Dial a r ed ial ent [...]

16 T elephone operation OTHER HANDSET IS CALLING INTERCOM CALLING OTHER HANDSET INTERCOM TO: Multip le han dse t use Y ou ca n use up to t wo system h ands ets at a time o n an outs ide c all. If a hand set is alre ady on a c all and you wo uld like to joi n the c all, pres s / FL AS H or on anot her hand set to joi n the c all. T o e nd the c all,[...]

17 T elephone operation Sha re an ou tsid e call Y ou ca n call a nother syste m hand set to join a n outsi de call. T hat cal l cont inues even if you ha ng up. Duri ng a cal l, press I N T . T he other h ands et ring s. The outs ide c all is p ut on ho ld. If you have a two -h ands et system, your hand set sc reen sh ows CALLI N G OTH ER HA ND SE[...]

18 T elephone operation Dir ecto r y The dir ec tor y can s tore up to 50 e ntri es wit h up to 30 digi ts for eac h pho ne numb er and 15 character s for each n ame. Direc tor y en trie s are shared by al l system hand sets. A ny addi tion s, delet ions or e dit s made o n one han dset af fec t the dir ec tor y on all h ands ets. When t here are n[...]

19 T elephone operation Stor e a dire ctor y e ntr y Use the f ollowi ng steps to s tore an entr y in the d irec tor y . Press PL AY /ME N U/ S E LEC T whe n the han dset i s not in use. Press or to selec t > D IR ECT ORY and th en pres s PL A Y / ME N U /S EL ECT . Press or to selec t > STORE , then pr ess PL A Y / ME N U /S EL ECT . Th e sc[...]

20 T elephone operation Char act er cha r t Use the d ial pad an d the c har t be low to enter a name (up to 1 5 chara cter s ). Each pr ess of a par tic ular key causes t he ch aracter s to be di spl ayed in the follow ing ord er: N u m b e r k e y C h a r a c t e r s b y n u m b e r o f k e y p r e s s e s 1 2 3 4 5 6 7 8 9 1 1 # , , - . & 2 [...]

21 T elephone operation Se arch t he dir ec tor y Entries ar e sor ted al phab etic ally . T o sear ch t he dire ctor y: Press when t he hand set is n ot in use. - O R- Press PL AY /ME N U/ S E LEC T whe n the han dset i s not in us e. > DI REC TORY is d ispl ayed. Press PL A Y / ME N U /S EL ECT t wi ce. Press or to browse the d irec tor y . Al[...]

22 T elephone operation Edit a dire ctor y e ntr y Use the f ollowi ng steps to e dit an e ntr y in th e dire ctor y. Press when t he hand set is n ot in use. - O R- Press PL AY /ME N U/ S E LEC T whe n the han dset i s not in us e. > DI REC TORY is dis played. Press P L A Y / M E NU /S ELE CT t wi ce. Press or , or use the a lpha betic al sear [...]

23 T elephone operation About c alle r ID This pr odu ct su ppor ts c aller ID ser vi ces pr ovide d by most l oc al telep hone ser v ice c omp anies. D epe nding o n your ser v ice s ubsc rip tion, you may see the c aller ’s number , or the c aller ’s name and num ber th at are sent by the telep hone c omp any after t he r st or sec on d ri[...]

24 T elephone operation Call log If you subs cri be to c aller ID ser vic e, inform ation a bout ea ch c aller ap pear s af ter the r st or se con d ring. I f you answer a cal l before th e cal ler infor matio n app ears o n the sc reen, i t will not b e saved in the c all lo g. The c all lo g stores u p to 50 entr ies. Eac h entr y has up to 24[...]

25 T elephone operation VTECH 800-595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME Review th e call lo g Press CID when the ha ndset i s not in us e. Press or to browse thro ugh th e cal l log. - OR - Press PL AY /ME N U/ S E LEC T whe n the han dset i s not in use. Press or to selec t > CALL LOG , then pr ess PL A Y / ME N U /S EL ECT 3. > R[...]

26 T elephone operation Save a call log e ntr y to th e dire ctor y When i n the c all lo g, press or to browse. Press PL AY /ME N U/ S E LEC T to sel ec t an entr y. The scre en dis plays ED I T NU MB ER . Use the d ialin g keys to edit the nu mber . Press M UT E / R EM OVE to back spac e and era se a dig it. Press an d hold M U TE / RE MOVE to er[...]

27 T elephone operation Call log d isplay scr e en me ssag es Displ ays When PRI VAT E NA ME The c all er is b loc ki ng t he nam e. PRI VAT E NUM BE R The c all er is b loc ki ng t he tele ph one nu mb er . PRI V AT E CA LL ER The c all er is b loc ki ng t he nam e and n umb er . UN KN OW N NA M E Thi s cal ler ’s name is u navaila ble. UN KN OW[...]

28 Appendix Han dset di splay scr ee n me ssag es ALREADY SAVED The te lep hon e num ber e ntered i s alre ady stor ed in t he dir ec tor y. CA LL LOG EM PTY T her e are no c all l og en tri es. CA LLI NG H AN DS ET X (for mo de ls w ith t hr ee or m ore h and se ts) CA LLI NG OT HE R HA N DS ET (for mo de ls w ith t w o han ds ets) Call ing an oth[...]

29 Appendix Han dset di splay scr ee n me ssag es NO LI N E Ther e is no te lep ho ne lin e co nne cte d. NO SI G NA L, CALL E ND E D Com mun ic atio n bet wee n hand set a nd tele pho ne ba se is l ost d uri ng a c all. NOT A VAI LA BL E AT THI S T IME One h and set i s alrea dy vi ewin g the c al l log or dir ec tor y an d ano ther h and set at t[...]

30 Appendix Han dset a nd tel epho ne ba se indic ators Han dset lig hts On wh en t he han ds et spe akerp ho ne is i n use. VOICEMAIL Flas hes w hen yo u have new voi cem ail fr om your te le pho ne co mpany. CHARGE On wh en t he han ds et is c harg ing i n the te lep hon e bas e or cha rger. T ele phon e bas e lights IN USE Flas hes w hen t her e[...]

31 Appendix Bat te r y It t ak es u p to 16 hou rs f or t he b at t er y to b e fu lly c ha rg e d. W he n it is f ull y ch ar ge d , you ca n exp ec t t he fo ll owin g pe r fo rm anc e: Op erat io n Op erat in g tim e Whi le i n han ds et us e (tal ki ng*) Up to e igh t hou rs Whi le i n spe aker ph on e mo de (ta lk ing*) Up to  ve ho urs Whi[...]

32 Appendix Exp and your tel ephon e system The han dset s provid ed wi th your tele phon e system are pre -re gister ed. Eac h hand set is as sign ed a num ber that s hows on th e hand set dis play . Ad dit ional hand sets re gistere d to the tel epho ne system are as sig ned in s eque ntial orde r . For in stan ce, if th e telep hone syste m alre[...]

33 Appendix Rep lace a h ands et If you want to rep lace a ha nds et or re- ass ign t he des ignated h ands et number of a regi stered ha ndset , you must d e- regi ster all th e hand sets an d then indi vid ually r egis ter each ha ndset . T o m ake de -reg istrat ion ea sier , read all of t he ins truc tio ns on t his page b efore you begi n. T o[...]

34 Appendix T roubl esho oting If you have dif c ult y wit h your telep hone, pl ease tr y the su gge stion s bel ow . For Customer S er vi ce, vis it our webs ite at w w w . v tec hpho nes.co m, or cal l 1 (800) 595 - 951 1 ; in Canad a, c all 1 (80 0) 267 - 7377 . My te le pho ne do es n ot work at a ll. Make sur e the b at ter y is i nst all [...]

35 Appendix T roubl esho oting The C HA RGE l ight is o f f. Clea n the c har gin g co ntac ts o n th e hand set a nd tel eph one b ase e ach m ont h wit h a pen cil e ras er or a dr y non -a bra sive fa bri c. Make sur e the p ower ad apter an d tel eph one l ine c ord ar e plu gg ed in c orr ec tly and s ec urel y . Unp lug t he power a dap ter .[...]

36 Appendix T roubl esho oting I can not di al out . Fir st, tr y all t he ab ove sug ges tio ns. Make sur e the re is a d ial to ne bef ore di ali ng. It i s nor mal i f the h and set t akes a sec on d or t wo to sy nch ron ize wit h the te le pho ne bef ore pr odu ci ng a di al ton e. Wait an ex tra s ec ond b efore d ial ing. If th e othe r tele[...]

37 Appendix T roubl esho oting The l oc atio n of your te lep hon e bas e ca n imp act t he pe r for man ce of yo ur cor dl ess pho ne. For bet ter r ec ept ion, i nst all t he tel ep hon e base i n a ce ntra lized l oc atio n wit hin your ho me or of  ce, away fro m wall s or oth er ob str uc tio ns. In m any env iron men ts, elevati ng th e te[...]

38 Appendix T roubl esho oting Call er I D en tri es do n ot ma tch th e num be rs I ne e d to dia l. Call er ID ser vi ce d eli vers 10 digi ts (the a rea c ode p lus t he seve n- d igi ts num ber). If you nee d to di al so meth ing ot her 10 digi ts, s ee pag e 25 for i nst ru cti on s on ch ang ing the n umb er . If you di al seve n dig its fo r[...]

39 Appendix Imp or tan t safe ty i nstru ction s Whe n us ing yo ur te lep ho ne e qui pm ent , bas ic s afet y pr ec aut io ns sh ou ld al ways be f ol lowe d to red uc e th e ri sk of  re, el ec tr ic s ho ck an d in jur y, inc lud in g th e fol low ing: Rea d and u nd ers ta nd al l in str uc ti on s. Foll ow al l war nin gs a nd in str uc ti[...]

40 Appendix Op erat ing rang e This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofc[...]

41 Appendix About c ordl ess t ele phone s Priv acy: T he s ame f eatu res t hat m ake a co rd les s te lep ho ne c onve nie nt cr eate s ome lim it ati ons . T e le pho ne c al ls ar e tra nsm it te d bet we en t he tel ep ho ne ba se an d th e co rd les s han ds et by ra dio w aves, s o the re is a p os si bi lit y t hat t he c ord le ss te lep h[...]

42 Appendix Warrant y Wh at d oe s th is li mit ed w ar ra nt y cov er ? The m an ufac tu rer of t hi s V T e ch Pr od uc t war ran ts to t he h ol der o f a vali d pro of o f pur ch ase (“ Co nsu mer ” o r “ you ”) t hat t he Pro du ct a nd a ll ac ce ss ori es p rovi de d in t he s ale s pac kag e (“ Pro du ct ”) ar e fre e fro m de f[...]

43 Appendix Warrant y How d o you g et w arr an t y se r vic e? T o o bt ain wa rra nt y se r vi ce i n th e Uni ted S tate s of A mer ic a, p lea se c al l 1 (80 0) 595 - 9 51 1. In Can ada , pl eas e ca ll 1 (80 0) 26 7 -7377 . N OTE: Bef ore c al lin g for s er vi c e, ple as e revi ew th e us er ’s man ual - a c he ck o f th e Prod uc t ’s [...]

44 Appendix FCC, ACT A and I C re gulati ons FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation[...]

45 Appendix FCC, ACT A and I C re gulati ons If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be giv[...]

46 Appendix Freque ncy co ntro l Cr yst al c ontr oll ed PLL sy nth esizer T ran smi t freq uen cy Han dse t: 1 921 .5 36 -1 92 8.4 48 M Hz T el eph one b ase: 1 921 .5 3 6 - 1928.4 48 M Hz Chan nel s 5 Nom ina l ef fec ti ve rang e Ma xi mum p ower all owed by FCC an d IC. Ac tual o per atin g ran ge mig ht var y ac co rdi ng to env iro nme nta l [...]

47 A Add a ha nd set 32 Alp hab eti cal s ear ch 21 Answe r a cal l 1 2 Answe r an in com ing c all d uri ng an inter co m cal l 16 B Bat ter y 3 , 31 C Call er ID 23 Call l og 24 Call l og di sp lay scr een m ess age s 27 Call wa itin g 1 3 Chai n dia ling 14 Char acter c har t 20 Char ger in st allat ion 2 Char gin g 3 Clea r voic ema il 9 D Date[...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V TECH GROUP OF C OMP ANIES. Dist ribu ted in th e U.S.A. by V T ec h Co mmuni catio ns, Inc. B eaverto n, Oreg on 9700 8 Dist ribu ted in Canad a by V T e ch T e chno log ies Canad a, Ltd., Ric hmon d, B.C . V6W 1 L 5 Copyr ight © 20 0 9 for V TECH TELECOMMU NICA TIO NS L TD. Printed in C hina. 91-00[...]