Utax P-C3060DN manual

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Table of contents for the manual

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    USER MANU AL P-C3060DN Pr int A4 COLOUR PRINTER[...]

  • Page 2

    Operation Guide P-C3060DN[...]

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    [...]

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    iii Contents 1 Machine Parts Components at the Front of the Printer ........ ................ ........... 1-2 Components at the Left of the Pr inter ........ ............ ................. . 1-2 Internal Components .......... ................ ............. ............. .............. 1-3 Components at the Rear of the Printer ....... ..............[...]

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    iv[...]

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    v Le gal and Safety Inf or ma tion Notice on Sof tware SOFTW ARE USED WITH THIS PRINTER MUST SUPPOR T THE PRINTER'S EMULA TION MODE. The printer is factory-set to emulate the PCL. Notice The information in this guide is subject to change without notification. Additional pages may be inserted in future editions. The user is asked to excuse any [...]

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    vi • UFST™ MicroT ype® fonts by Monotype Imaging Inc. are installed in this machine. • AirPrint and the AirPrint logo are trademarks of Apple Inc. • iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license by Apple Inc. • ThinPrint is a trademark of Cortado AG in Germany and other coun[...]

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    vii 6 Y ou agree that you will not modify , alter , disassemble, decrypt, reverse engineer or decompile the Software. 7 Monotype Imaging warrants that for ninety (90) days after delivery , the Software will perform in accordance with Monotype Imaging- published specifications, and the diskette will be free from defect s in material and workmanship.[...]

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    viii 3 All advertising materials mentioning features or use of this sof tware must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL T oolkit. (http://www .openssl.org/)" 4 The names "OpenSSL T oolkit" and "OpenSSL Project" must not be used to [...]

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    ix 2 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribut ion. 3 All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includ[...]

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    x Compliance and Conformity This equipment has been tested and found to comply with the limit s for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency ener[...]

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    xi S a fe t y I n fo r m at i o n Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance S tandard according to Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation em[...]

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    xii Cautionary Labels The printer bears any of the following labels. High temperature inside. Do not touch part s in this area, because there is a danger of getting burned. Label inside the printer (Laser radiation warning)[...]

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    xiii CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser product s manufactured after August 1, 1976. Compliance is mandatory for products marketed in the United S tates. A label indicating compl[...]

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    xiv Canadian Dep artment of Communications Compliance St atement This Class B digital app aratus complies with Canadian ICES-003. A vis de conformité aux normes du ministère des Communications du Canada Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. EN ISO 7779 Maschinenlärminformations-V erordnung 3. GPSGV , [...]

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    xv Energy Saving Control Function The device comes equipped with a Low Power Mode where energy consumption is reduced after a certain amount of time elapses since the device was last used, as well as a Sleep where printer functions remain in a waiting state but power consumption is still reduced to a minimum when there is no activity with the devic[...]

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    xvi consumption is possible. It is recommended that the machine be used with the activation time for energy-saving mode set to the default s etting. Energy St ar (ENERGY ST AR ® ) Program We have determined as a p articipating company in the International Energy S tar Program that this product is compliant with the standards laid out in the Intern[...]

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    xvii Inst allation Precautions Environment Other Precautions Adverse environmental conditions may af fect the safe operation and performance of the printer . Install in an air-conditioned room (recommended room temperature: around 23 °C, humidity: around 60 % RH) and avoid the following locations when selecting a site for the printer . - Avoid loc[...]

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    xviii Power Supply/Grounding the Printer Other Precautions Connect the power plug to the closest outlet possible to the printer . Handling of Plastic Bags Precautions for Use Cautions when Using the Printer • Do not place metallic object s or containers with water (flower vases, flower pots, cups, et c.) on or near the printer . This type of situ[...]

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    xix danger of fire or electrical shock. (Always grasp the power plug when removing the power cord from the outlet.) • Always remove the power plug from the outlet when moving the printer . If the power cord is damaged, there is a danger of fire or electrical shock. • If the printer will not be used for a short period of ti me (overnight, etc.),[...]

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    xx About the Operation Guide This Operation Guide has the following chapters: Chapter 1 - Machine Parts This chapter explains the names of part s. Chapter 2 - Printing Operation This chapter explains how to print from your workstation. Chapter 3 - Maintenance This chapter explains how to replace the toner container and how to care for your printer [...]

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    Machine Par ts 1-1 1 Mac hine Par ts This chapter provides explan ations and illustrations for you to determine the parts and their funct ions. Try to be familiar with the names and functions of these parts for correct use and optimal performance. This chapter contain s explanations on the following topics: Component s at the Front of the Printer 1[...]

  • Page 23

    1-2 Machine Parts Component s at the Front of the Printer 1 Operation Pa nel 2 Front Cover 3 Paper Stopper 4 T op Cover (T op T ray) 5 MP (Multi-Purpose) T ray 6 Paper Cassette 7 Power Switch Component s at the Left of the Printer 8 Lef t Cover 9 W aste T oner Box 10 Main Charger Unit s on the Drum Units 1 1 Magent a T oner Container (M) 12 Cyan T [...]

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    Machine Par ts 1-3 Internal Component s 15 Paper T ransfer Unit 16 Paper Ramp 17 Duplex Unit 18 Envelope Switch Component s at the Rear of the Printer 19 USB Memory Slot 20 Power Cord Connector 21 Option Interface Slot 22 Network Indicators 23 Network Interface Connector 24 USB Interface Connector 25 Rear Cover 18 19 20 21 22 23 24 25 15 17 16[...]

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    1-4 Machine Parts Operation Panel 26 Message Display 27 Ready Indicator 28 Dat a Indicator 29 Attention Indicato r 30 Arrow Keys 31 [MENU] Key 32 [OK] Key 33 [GO] Key 34 [Cancel] Key 26 27 28 29 30 31 32 33 34[...]

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    Printing Operation 2-1 2 Printing Oper a tion This chapter contain s explanations on the following topics: Changing Network Interface Parameters 2-2 Printing a Network Interface S tatus Page 2-4 Embedded W eb Server RX 2-5 Inst alling the Printer Driver 2-14 Printing from Application Sof tware 2-21 Printing by AirPrint 2-22 St atus Monitor 2-23 Ene[...]

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    2-2 Printing Operation Changing Network In terface Parameters This printer supports TCP/IP , TCP/IP (IPv6), NetW are, AppleT alk, IPP , SSL Server and the IPSec protocols and Security Level. The table below shows the items required for each of the settings. Configure the printer's network para meters as appropriate for your PC and your network[...]

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    Printing Operation 2-3 SSL Server On/Off DES On/Off 3DES On/Off AES On/Off IPP over SSL On/Off HTTPS On/Off IPSec On/Off LAN Interface Auto/10BASE-Half/ 10BASE-Full/ 100BASE-Half/ 100BASE-Full/ 1000BASE-T Security Level High/Low Note Af ter all network related settings have been done, turn the machine OFF and ON again. This is mandatory to make the[...]

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    2-4 Printing Operation Printing a Network I nterface St atus Page Y ou can print out a status page for the network interface. The network status page shows the network addresses, and other information under various network protocols about the network interface. Adjust/Maintenance Adjust/Maintenance is used to adjust the print quality and to carry o[...]

  • Page 30

    Printing Operation 2-5 Embedded Web Server RX If the machine is connected to the network, you can configure various settings using Embedded Web Server RX. This section explains how to access Embedded W eb Server RX, and how to change security settings and the host name. For details on Embedded W eb Server RX, refer to the Embedded Web Server RX Use[...]

  • Page 31

    2-6 Printing Operation Accessing Embedded W eb Server RX 1 Launch your Web browser . 2 In the address or location bar , enter the machine's IP addres s or the host name. Examples: https://192.168.48.21/ (for IP address) https://P001 (if the host name is "P001") The web page displays basic information about the machine and Embedded We[...]

  • Page 32

    Printing Operation 2-7 Changing Security Settings This section explains how to change the security settings. 1 Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on p age 2-6 . 2 From the Security Setting s menu, select the setting you want to configure. The configurable settings are Device Security , Network Security , [...]

  • Page 33

    2-8 Printing Operation Changing Device Information Change the device information of the machine. 1 Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on p age 2-6 . 2 From the Device Settings menu, select System . 3 Enter the device information, and then click Submit . IMPORT ANT After changing the setting, restart the n[...]

  • Page 34

    Printing Operation 2-9 E-mail settings By configuring the SMTP settings, you can send E-mail notifications on completed jobs. T o use this function, this machine must be connected to a mail server using the SMTP protocol. In addition, check the following. • The network environment used to connect this machine to the mail server A full-time connec[...]

  • Page 35

    2-10 Printing Operation 3 Enter the appropriate values to each field. Setting Description SMTP Set to send e-mail from the machine. SMTP Protocol Set SMTP protocol. Set the SMTP (E-m ail TX) setting to On on the Protocol Settin gs page. SMTP Server Name Enter the host name or IP address of the SMTP server . SMTP Port Number S pecify the port number[...]

  • Page 36

    Printing Operation 2-11 4 Click Submit . E-mail Send Settings E-mail Size Limit Enter the maximum size of E-mail that can be sent in kilobytes. When E-mail size is greater than this value, an error message appears and E-mail sending is cancelled. Use this setting if you have set E-mail Size Limit for SMTP server . If not, enter a value of 0 (zero) [...]

  • Page 37

    2-12 Printing Operation Registering a Custom Box Y ou can register a custom box from Embedded Web Server RX. 1 Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on p age 2-6 . 2 From the Document Box menu, click Custom Box . 3 Click Add . 4 Enter the box details. Enter the information for the custom box you want to regi[...]

  • Page 38

    Printing Operation 2-13 Printing a document stored in a Custom Box A document stored in a Custom Box can be printed from Embedded Web Server RX. 1 Access Embedded Web Server RX by referring to Accessing Embedded Web Server RX on p age 2-6 . 2 From the Document Box menu, click Custom Box . 3 Click the number or name of the Custom Box in which the do[...]

  • Page 39

    2-14 Printing Operation Inst alling th e Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the DVD-ROM. Inst alling Printer Driver in Windows Express Inst all The following procedure is an example for installing the sof tware in Windows 7 using Express Inst all . For details, refer to [...]

  • Page 40

    Printing Operation 2-15 4 Select the device to be inst alled. Y ou can also selec t Use host name for port n ame and set to use the host name of the standard TCP/IP port. (A USB connection cannot be used.) 5 Select the package to be inst alled. Packages include the following software: • Driver Package Printing System Driver, S tatus Monitor , Fon[...]

  • Page 41

    2-16 Printing Operation Custom Inst all The following procedure is an example for installing the sof tware in Windows 7 using Custom Inst all . 1 Insert the DVD-ROM. 2 Click View License Agreement and read the Lice ns e Agreement. Click Accept . 3 Select Custom Install tab. 4 Select the device to be installed, and click the arrow button to move it [...]

  • Page 42

    Printing Operation 2-17 5 Select the device to be installed and driver to be installed, and then click the arrow button to move it to the Product s to Install li st. 6 Select the utility to be installed, and then click the arrow button to move it to the Product s to Install list. 7 Click Install . 8 Finish the installation. When Y our software is r[...]

  • Page 43

    2-18 Printing Operation Uninst alling the Sof tware Perform the following procedure to delete the Software from your computer . 1 Click Star t button on the Windows and then select All Programs , (name of offer comp any), and Uninstall Prod uct Library to display the Uninstall Wizard. 2 Place a check in the check box of the software to be deleted. [...]

  • Page 44

    Printing Operation 2-19 1 Insert the DVD-ROM. 2 Double-click the GEN_LIB icon. 3 Double-click OS X 10.5 or higher . 4 Double-click (Brand Name) OS X 10.5+ . 5 The printer driver installation program st arts up. 6 Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. [...]

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    2-20 Printing Operation 8 Click the plus symbol ( + ) to add the installed printer driver . 9 Click the IP icon for an IP connection and then enter the IP address and printer name. The number entered in Address will automatically appear in Name . Change if needed. 10 Select the options available for the machine and click Continue . 11 The selected [...]

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    Printing Operation 2-21 Printing from Application Sof tware The steps required to print a document created with an application are explained below . Y ou can select the printing Paper Size and Output Destination. 1 Load the paper required into the paper cassette. 2 From the application File menu, select Print . The Print dialog box displays. 3 Clic[...]

  • Page 47

    2-22 Printing Operation Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later product s. This function enables you to connect and print to any AirPrint compatible device without inst alling a printer driver . T o allow the machine to be found when printing by AirPri[...]

  • Page 48

    Printing Operation 2-23 S tatus Monitor The S tatus Monitor monitors the printer st atus and provides an ongoing reporting function. Accessing the S tatus Moni tor The S tatus Monitor also start s up when printing is started. Exiting the S tatus Monitor Use either of the methods listed below to exit the S tatus Monitor . • Exit manually: Click th[...]

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    2-24 Printing Operation Printing Progress T ab The status of the print jobs is displayed. Select a job on the job list and it can be canceled using the menu displayed with a right-click. Paper T ray Status T ab Information is displayed about the paper in the p rinter and about the amount of paper remaining. T oner St atus T ab The amount of toner r[...]

  • Page 50

    Printing Operation 2-25 Alert T ab If an error occurs, a notice is displayed using a 3D image and a message. St atus Monitor Context Menu The following menu is displayed when the settings icon is clicked. • Configure... If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Embedded Web Server [...]

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    2-26 Printing Operation St atus Monitor Notification Settings The S tatus Monitor settings and event list det ails are displayed. Select whether notification is performed when an error in the event list occurs. 1 Select Enable event notification . If this setting is set to Of f, then the S tatus Monitor will not start up even when printing is execu[...]

  • Page 52

    Printing Operation 2-27 Energy Saver Function Low Power Mode When the set time (factory setting is 1 minute) elapses after the printer is last used, the printer automatically enters low power mode. The message display backlight and lights turn off and power consumption is reduced. This status is referred to as Low Power Mode. The amount of time of [...]

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    2-28 Printing Operation Note that ambient environmental conditions, such as ventilation, may cause the machine to respond more slowly . For more information about configuring settings, refer to Sleep Timer (Sleep timer timeout setting) section of the Advan c ed Operation Guide . Energy Saver Mode This mode reduces power consumption even more than q[...]

  • Page 54

    Maintenanc e 3-1 3 Maintenance This chapter contain s explanations on the following topics: General Information 3-2 T oner Cont ainer Replacement 3-2 Replacing the W aste T oner Box 3-6 Cleaning the Printer 3-8[...]

  • Page 55

    3-2 Main tenance General Information This chapter describes basic maintenance tasks you can perform on the printer . Y ou can replace the following component according to the printer ’s display: • T oner Kits • W aste T oner Box Also, the following parts need periodic cleaning: • Paper T ransfer Unit T oner Container Replacement The toner c[...]

  • Page 56

    Maintenanc e 3-3 • W aste T oner Box • Installation Guide Underst anding Messages Requesting T oner Cont ainer Replacement The printer displays messages for individual colors at two stages of toner usage. This message is automatically alternated with the other printer message (such as Ready ): • When the printer becomes low on toner , for exa[...]

  • Page 57

    3-4 Main tenance Replacing the T oner Container This section explains how to replace the toner containers. When replacing the toner container of any color , always replace the waste toner box at the same time. If this box is full, the printer may be damaged or contaminated by the waste toner that may spill over the box. IMPORT ANT During toner co n[...]

  • Page 58

    Maintenanc e 3-5 3 Put the old toner container in the plastic bag (contained in the to ner kit) and discard it later according to the local code or regulations for waste disposal. 4 T ake the new toner container out of the toner kit. 5 Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside t[...]

  • Page 59

    3-6 Main tenance Replacing the W aste T oner Box Replace the waste toner box when the Check waste toner box message is displayed. A new waste toner box is included with the toner kit. The waste toner box needs to be replaced before the printer will operate. 1 Open the lef t cover . 2 While holding the waste toner box, press the lock lever and then [...]

  • Page 60

    Maintenanc e 3-7 5 Open the cap of the new waste toner box. 6 Insert the new waste toner box as shown in the figure. When the box is set correctly , it will snap into place. 7 Make sure that the waste toner box is correctly inserted and close the left cover . After replacing the toner cont ainers and the waste toner box, clean the paper transfer un[...]

  • Page 61

    3-8 Main tenance Cleaning the Printer The paper transfer unit should be cleaned each time the toner container and waste toner box are replaced. T o maintain optimum print quality , it is also recommended that the inside of the printer be cleaned once a month as well as when the toner container is replaced. It should also be cleaned if streaking or [...]

  • Page 62

    Maintenanc e 3-9 3 Wipe away the paper dust on the registration roller and the p aper ramp using the dry cloth. 4 Push the front cover back in completely . Paper Ramp Transfer Belt (Black) Dry Cloth Registration Roller (Metal) Transfer Roller (Black) Duplex Unit Paper T ransfer Unit Note Be careful not to touch the black transfer roller and black t[...]

  • Page 63

    3-10 Maintenance[...]

  • Page 64

    Troubleshooting 4-1 4 T r oubleshooting This chapter contain s explanations on the following topics: General Guidelines 4-2 Print Quality Problems 4-3 Error Messages 4-6 Clearing Paper Jams 4-1 1 If a problem cannot be corrected, contact your service technician.[...]

  • Page 65

    4-2 Troubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the printer . We suggest you consult this table to troubleshoot the problems before calling for service. Tips Printer problems may be solved easily by following the tips below . When you have encountered a problem that following the a[...]

  • Page 66

    Troubleshooting 4-3 Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer . If the suggested corrective action will not solve the problem, call for service. Printed R[...]

  • Page 67

    4-4 Troubleshooting Black or white vertical streaks Check the operation panel for toner . If the Toner low C,M,Y,K message is displayed with color description, install a new tone r kit for the color . T o replace the toner container , refer to T oner Container Replacement on page 3-2. Clean the main charger units. For details, refer to LSU/Charger [...]

  • Page 68

    Troubleshooting 4-5 Grey background Clean the main charger units. For details, refer to LSU/Charger (LSU/Main charger cleaning mode setting) section of the Advanced Operation Guide . Conduct color calibration either by switching the printer off then on or using the printer operation panel. For details, refer to Adjust/Maintenance (Adjust/Maintenanc[...]

  • Page 69

    4-6 Troubleshooting Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If Call servic e appears, turn off the p rinter , disconnect the power cord, and contact your service technician. If Call servic e or Error.Powe r off. is displayed, turn off the printer then turn it back on to see if[...]

  • Page 70

    Troubleshooting 4-7 Device busy This message is displayed when Remove Devic e was selected while a USB memory was being used. The previous screen is displayed again 1 or 2 seconds. Duplex di sabled Press GO Y ou attempted to print with a paper size and p aper type that cannot be used for duplex printing. Press [GO] to print onto one-side of the pap[...]

  • Page 71

    4-8 Troubleshooting KPDL error # # Press GO Current print processing cannot continue because of occurrence of KPDL error which is categorized by ## . T o print out an error report, display >>Error Report from the menu system, and select On . Press [GO] to resume printing. Y ou can abandon printing by pressing [Cancel] . If Auto Error Clear is[...]

  • Page 72

    Troubleshooting 4-9 RAM disk erro r## Press GO A RAM disk error has occurred. Look at the error code given in place of ## and refer to S torage Error Codes on page 4-10 . T o ignore the RAM disk error , press [GO] . Replace MK Replace Maintenance Kit which is displayed on the message display . Replacement of the maintenance kit is necessary at ever[...]

  • Page 73

    4-10 Troubleshooting Storage Error Co des SSD Errors USB Memory Errors RAM Disk Errors Code Meaning 03 The SSD is write protected using command operation. Remove the write protection using the command. 04 There is no available SSD sp ace. Delete unnecessary files, etc., in order to free up space. 05 The desired file does not exist in the SSD. S tor[...]

  • Page 74

    Troubleshooting 4-11 Clearing Paper Jams If the paper jammed in the p aper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the component where the p aper jam has occurred) is also indicated. The printer automatically goes off-line when this message is displayed. Remove jammed pa[...]

  • Page 75

    4-12 Troubleshooting General Considerations for Clearing Jams Bear in mind the following considerations when attempting jam removal: • If paper jams occur frequently , try using a different type of paper , replace the paper with p aper from another ream, flip the paper stack over , or rotate the paper stack 180 degrees. The printer may have probl[...]

  • Page 76

    Troubleshooting 4-13 Paper Jam in Printer Paper is jammed at the paper cassette or inside the printer . Remove the jammed paper using the procedure given below . CAUTION Component s inside the fuser cover are hot. Do not touch it with your hands as it may result in burn injury . 1 Press the lever to release the lock. 2 Pull the front cover towards [...]

  • Page 77

    4-14 Troubleshooting If the paper has jammed inside the duplex unit, as shown in C , lift the duplex unit and remove the p aper by holding it in the middle. 4 Close the front cover . Paper Jam at Cassette 2 (to 4) Paper is jammed at the paper cassette. Remove the jammed paper using the procedure given below . Pull out the paper feeder and remove th[...]

  • Page 78

    Specifications 5-1 5 Specifica tions Note S pecifications are subject to change without notice. Item Description Printing Method Electrophotographic four color (CMYK) printing using t andem (4) drum system Printing S peeds Cassette A4: 30 ppm, B5, A5, A6: 27 ppm † , Letter: 32 ppm, Legal: 26 ppm MP T ray A4: 27 ppm, B5, A5, A6: 27 ppm † , Lette[...]

  • Page 79

    5-2 Specifications Paper T ypes † Cassette (Optional Paper Feeder PF-500) Plain, preprinted, bond, recycled, rough, letterhead, color , prepunched, high quality , and custom Cassette (Optional Paper Feeder PF-510) Plain, preprinted, labels, bond, recycled, rough, letterhead, color , prepunched, envelope, cardstock, coated, thick, high quality , a[...]

  • Page 80

    A1 We recommend t he use of our own brand supplies. We will not be liab le for any damage caused by the use of third p arty supplies in this machine.[...]

  • Page 81

    First edition 2013.1 0 2PPGEEN000 T A T riumph-Adler GmbH Betriebsstätte Norderstedt Ohechaussee 235 22848 Nordersted t Germany[...]