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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Trust 56K PCI Modem, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Trust 56K PCI Modem one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Trust 56K PCI Modem. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Trust 56K PCI Modem should contain:
- informations concerning technical data of Trust 56K PCI Modem
- name of the manufacturer and a year of construction of the Trust 56K PCI Modem item
- rules of operation, control and maintenance of the Trust 56K PCI Modem item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Trust 56K PCI Modem alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Trust 56K PCI Modem, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Trust service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Trust 56K PCI Modem.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Trust 56K PCI Modem item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
TRUST 56K PCI MODEM 1 UK 1. Introduction This ins truction m anual is i ntended for the 'TRUST 56K PC I M odem’ . This high- speed, 56K PCI modem giv es you a fast connection for I nternet and e-m ail use. W ith the SuperVoic e software, the Trust 56K PC I M odem i s also ideal to use as a handsfree telephone or a fax mac hine. 1.1 V92 stand[...]
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Page 2
TRUST 56K PCI MODEM 2 2 Safety Carefully r ead the following i nstructi ons before use: 2.1 General information 1. Computer c omponents may c ontain static electri city. Y ou may rec eive an electri c shock if you touch the c omputer casi ng. 2. Turn the com puter off and remove the plug from the pl ug socket before opening the computer . 3. Make s[...]
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Page 3
TRUST 56K PCI MODEM 3 UK 2. W indows will detect n ew ha rdware and ask f or the location of the dri ver. 3. Inser t the CD-R OM containing the dr iver and the appl ications i nto your CD - ROM drive. Note: The Trust Softwar e Installer may star t automaticall y when the CD-R OM is i nserted into y our CD- ROM dr ive. You do not need to use this an[...]
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TRUST 56K PCI MODEM 4 Note: Windows may fi nd a ‘Standard m odem’ instead of the ‘T rust 56K PCI Modem’ . If this happens, manuall y select the m odem by scroll ing through the li st of manufactur ers to ‘T rust Com puter Products’ and selecti ng the ‘Tr ust 56K PCI Modem ’. 7. Click on ‘Fini sh’ to compl ete the install ation. [...]
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TRUST 56K PCI MODEM 5 UK 1. Go to 'Start - Settings – Control Panel ’ and double-c lick on the 'M odem s' icon. 2. Select the 'Di agnostics' tab and then sel ect the COM port wi th the 'Trust 56K PCI M odem' ( see figure 3). 3. Click on the 'Mor e data...' button. If the comm unication between y our [...]
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TRUST 56K PCI MODEM 6 5 Remov ing the modem Follow the instruct ion given below to remove the m odem: 1. Go to 'Start - Settings – Control Panel ’ and double-c lick on the ‘ Add/Remove Programs ’ icon. 2. Select the Tr ust 56K PCI M odem from the list and c lick on the 'Add/Remove...' button. 3. Follow the on-screen i nstruct[...]
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TRUST 56K PCI MODEM 7 UK Problem Cause Possible solution The comm unication parameter s have not been set correct ly. Check whether all com municati on parameters (speed, data, stop and parity bi ts) have been s et correc tly and see if they ar e equal on both sides of the connection. Check whether the hardwar e flow control ( default setting RTS/C[...]
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TRUST 56K PCI MODEM 8 Problem Cause Possible solution Check the m odem trouble-s hooter on the Internet. Go to www.tr ust.com/custom ercare/hel p /modem for general modem inf ormatio n. Check the I nternet connection troubl e- shooter on the Internet. Go to www.tr ust.com/custom ercare/hel p /internet for general Internet connection inform ation. R[...]