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Technicolor TG789vn manual

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Table of contents for the manual

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    SETUP AND U SER GUIDE MediaAccess T G789vn v3[...]

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    [...]

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    SETUP AND U SER GUIDE MediaAccess T G789vn v3[...]

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    Copyright Copyright ©1999-2012 T echnicolor . All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from T echnicolor . The content of this document is furnished for informational use only , may be subject to change without notice, and should not be cons[...]

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    i CONTENTS DMS-CTC-20101206-0033 v1.0 1 Getting Started ........... .................... ................ ........................................ .................. 3 1.1 Features at a Glance ........................................................................................................ ......................... 4 1.2 User Scenarios .....[...]

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    ii CONTENTS DMS-CTC-20101206-0033 v1.0 6.2 Address Book................................................................................................................ ........................... 56 6.3 Telephony Services .......................................................................................................... .....................[...]

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    iii CONTENTS DMS-CTC-20101206-0033 v1.0 11.5 Voice over IP Troubleshooting .............................................................................................. .............. 114 11.6 Content Sharing Troubleshooting ............................................................................................ ........... 115 11.7 Reset to F[...]

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    iv CONTENTS DMS-CTC-20101206-0033 v1.0[...]

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    1 ABOUT THIS SETUP AND USER GUIDE DMS-CTC-20101206-0033 v1.0 About this Setup and U ser Guide In this Setup and User Guide The goal of this Setup and User Guide is to show you:  Set up your Med iaAccess Gateway an d local net work  Configure and use the main features of your MediaAccess Gateway. F or more adv anced scenarios and features visi[...]

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    2 ABOUT THIS SETU P AND USER GUIDE DMS-CTC-20101206-0033 v1.0[...]

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    3 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1 Getting Started Intr oduction This chapter gives you a brief overview of the main featur es and components of the MediaAccess G ateway. After this chapter we will start with the installation. Do not connect any cables to the MediaAcce ss Gateway until instructed to do so .[...]

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    4 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 1. 1 F eatures at a Glance Intr oduction This section pro vides a brief overview of the main featur es of your MediaAccess Ga teway. IPv6 Ready Y our MediaAccess Gateway is IPv6 ready . Internet Protocol version 6 (IPv6) is the next generation of I nternet technologies aiming to effectively s[...]

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    5 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1.2 U ser Scenarios Scenarios Dependi ng of the architecture of your home network, you can use the MediaAccess Gateway in either of the following scenarios:  DS L G atew ay  Loc al Route r DSL Gatew ay The MediaAccess Gatew ay is connected to the DSL network of your service provider and brings th[...]

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    6 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 1.3 Components Overview This section provides an ov erview of the di fferent components of the M ediaAccess Gateway: To p i c Pa g e 1.3. 1 P ower 7 1.3.2 Loca l Network Connection 8 1.3.3 Broadband Connec tion 9 1.3.4 V oice Connection 10 1.3.5 Buttons 11 1.3.6 Status LED s 12[...]

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    7 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1.3. 1 P ower Overview P ower inlet The power inlet () allows you to connect the power supply . P ower switch The power switch () allows you to power on/off your MediaAccess Gateway. Only use the power supply delivere d with your MediaAccess Gateway.[...]

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    8 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 1.3.2 Local Network C onnection Overview W ireless Access P oint The built-in WiFi-certified wireless ac cess point provides wireless access to your WiFi-certified wireless clients . F or more information, see “5 The MediaAcce ss Gateway Wir eless Access Point” on page 43 . E thernet swit[...]

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    9 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1.3.3 Br oadband C onnection Overview DSL po rt This port can be used to connect your MediaAcce ss Gateway to y our service provider’ s DSL network. F or more information, see “3. 1 Connecting the MediaAccess Gate way to your Service Pro vider’ s Network” on page 22 . WA N p o r t This port all[...]

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    10 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 1.3. 4 V oice C onnection Overview Phone P ort The Phone ( ) port allows you to connect a traditional phone to y our MediaAccess Gateway. Thi s way you will be able to make phone calls over the I nternet and save on commu nication costs, especially for long-distance calls. F or more informat[...]

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    11 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1.3.5 Buttons Overview WPS button The WPS ( ) button allows you to add new wireless clients to your network in a swift and easy way , without the need to enter any of your wire less settings manually . F or more information, see “5. 1 Connecting Y our Wirel ess Client via WPS” on page 44 . E CO bu[...]

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    12 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 1.3.6 S tatus LED s Intr oduction On the front panel of your MediaAccess Ga teway, you can find a number of status LEDs , indicating the state of the device. P ower LED E thernet LED Upgrade Power Ethernet USB Wireless V oice Broadband Internet TV WPS Col ou r State Des c r ip t i o n Green [...]

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    13 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 USB LED W ireless LED Broadband LED (if you are using the DSL Ga teway scenario) Broadband LED (if you are using the L ocal Router scenario) In ternet LED Col ou r State Des c r ip t i o n Green Solid on Device(s) connected to the MediaAccess Gateway’ s USB port Off No device connected to the MediaA[...]

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    14 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0 TV LED Phone LED Upgr ade LED WPS LED F or more information about WPS , see “5 . 1 Connecting Y our Wireless Client via WPS” on page 44 . Col ou r State Des c r ip t i o n Green Solid on Set- T op Bo x (STB) connected to the MediaAccess Ga teway Blinking Unknown STB connected to the Medi[...]

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    15 1 GETTING STARTED DMS-CTC-20101206-0033 v1.0 1. 4 Preparing for the I nstallation DSL service requir ements This section is only a pplicable if you ar e using your Me dia Access Gateway as DSL gateway . F or more information, see “1.2 User Scenarios” on p age 5 . Make sure that :  Y our service provider activ ated the DSL service on your [...]

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    16 1G E T T I N G S T A R T ED DMS-CTC-20101206-0033 v1.0[...]

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    17 2 GUIDED INSTALLATION DMS-CTC-20101206-0033 v1.0 2 Guided I nstallation Intr oduction In the guided installation, the Setup wiza rd on the Setup CD will assist you with the installation of your MediaAccess Gateway. If you do not want to use the Setup CD or if the Setup CD is not included in y our package, follow the installation procedu re descr[...]

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    18 2 GUIDED INSTALL ATION DMS-CTC-20101206-0033 v1.0 5 At the end of the installation, the following screen appears: Select Go to the T echnicolor Gatew ay web interface if you want to go to the MediaAccess Gateway GUI after closing the wizard. On the M ediaAccess Gate way GUI , you can configure all services of your MediaAccess Gateway. 6 Click Fi[...]

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    19 2 GUIDED INSTALLATION DMS-CTC-20101206-0033 v1.0 In case of problems If you encounter problems during this installa tion please refer to “11.1 S etup T roubleshooting” on page 110 . Backup your configuration Once you successfully installed your Medi aAccess Gateway, it is recommend to back up your configuration. This will allows you to retur[...]

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    20 2 GUIDED INSTALL ATION DMS-CTC-20101206-0033 v1.0[...]

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    21 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3 Manual I nstallation In stallation This chapter will help you to manually install your MediaAccess Gateway. Setting up your network Proceed as follows: 1 Connect your MediaAccess Gateway to your service provider’ s network. F or more information, see “3. 1 Connecting the MediaAccess Gatewa y[...]

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    22 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3. 1 Connecting the MediaAccess Gatew ay to your Ser vice Pr ovider’ s Network Identifying your setup If you are using the Medi aAccess G ateway as:  DS L G atew ay , continue with “3. 1. 1 Setting up your MediaAccess Gat ewa y as DSL Gatew ay” on page 23 .  Loc al Route r , conti nue[...]

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    23 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3. 1. 1 Setting up your MediaAccess Gatew ay as DSL Gateway Intr oduction This section helps you to connect the MediaAcce ss Gateway to your service provider’ s net work. Signal arriving at your home The Line signal that arrives at your home consists the following components:  A Phone signal [...]

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    24 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 Scenario 1: A MediaAccess Gateway with integr ated filter Proceed as follows: 1 T ak e the DSL cable. This is the gr ay cable that is included in your box. 2 Plug one end of the cable in the grey DSL port on the back of yo ur MediaAccess Gateway. 3 Plug the other end of the cable:  In t h e DS[...]

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    25 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 If your MediaAccess Gateway has a black PSTN port on the back, y ou are able to use the PSTN (thi s is the traditi onal telephone network) as a backup for your V oice over IP con nection. When the V oIP connection is down, the MediaAccess Gateway will automatically sw it ch back to the PSTN networ[...]

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    26 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3. 1. 2 Setting up your M ediaAccess Gateway as L ocal Ro u t e r Proc ed u re Proceed as follows: 1 T ake an E thernet cable. I f your box contains an E t hernet cable with red connectors , you can use that cable . 2 Plug one end of the cable in the re d W AN port on the back of your MediaAccess[...]

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    27 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3.2 P owering on the MediaAccess Gateway Proc ed u re Proceed as follows: 1 Connect the power cord to the power port of the M ediaAccess Gateway. 2 Plug the other end of the power cord into an electrical outlet. 3 Press the power button to turn on the MediaAccess Gateway. 4 W ait at least two minu[...]

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    28 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3.3 Connecting Y our Network D evices to the MediaAccess Gateway Choose your connection method T o connect your device via:  A wireless connection, continue with “3.3. 1 Setting up a Wir eless Connection” on page 29 .  A wired connection, continue wi th “3.3.2 Setting up a Wired Conne[...]

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    29 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3.3. 1 Setting up a W ireless Connection The MediaAccess Gatew ay access point Y our MediaAccess Gateway is equippe d with a wireless access point that supports t he following standards:  IEEE 802. 11n  IEEE 802. 11g  IEEE 802. 11b Requir ements Y our network device must be equipped with [...]

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    30 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3.3.2 Setting up a Wir ed Connection Requir ements  Both your network device (for example , a computer , a gami ng console,...) and MediaAccess Gatew ay must have a free E thernet port.  Y our network device must be configured to obtain an IP address automatically . This is the default sett[...]

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    31 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3. 4 C onfigure the MediaAccess Gatew a y Intr oduction If your service provider did not preconfigure your MediaA ccess Gateway, you may have to configure the MediaAccess Gateway via its Graphical User Interface ( GUI). Requir ements JavaScript must be enabled on you r web browser (this is the de [...]

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    32 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3.5 Setting Up the 3G F all-Back W AN C onnection Intr oduction Many SOHO (Small Offices , Home Offices) and SME (Small/ Me dium Enterprise s) businesses choose DSL as their access technology for a Wide Ar ea Network ( WAN) connection because this is typically cheaper than using leased lines . A [...]

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    33 3 MANUAL INSTALLATION DMS-CTC-20101206-0033 v1.0 3.5 . 1 Managing your Mobile C onnection with the MediaAccess Gatew ay GUI Intr oduction Y ou can view an d manage the parameters of y our mobile connection via the MediaAccess Gateway GUI. Proc ed u re T o manage your mobile USB connection via the MediaAccess Gatew ay GUI: 1 Browse to the MediaAc[...]

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    34 3 MANUAL INSTAL LATION DMS-CTC-20101206-0033 v1.0 3.5 . 2 Inserting a M obile USB Adapter Proc ed u re Once the mobile connection is configured you can pr oceed as follows to insert the mobile USB adapter: 1 P ower off the MediaAccess Gateway. 2 Insert your SIM card into the mobile USB adapter . 3 Plug the mobile USB adapter in (one of ) th e US[...]

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    35 4 CONFIGURATION TOOLS DMS-CTC-20101206-0033 v1.0 4 Configur ation T ools Configuration T o ols Y ou can use the following tools to configure your M ediaAccess Gateway:  The MediaAccess Gatewa y Setup CD allows you to configur e your MediaAccess Gatew ay and helps you to connect your computers to the MediaAccess Gateway. F or more information,[...]

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    36 4C O N F I G U R A T I O N TOOLS DMS-CTC-20101206-0033 v1.0 4. 1 MediaA ccess Gateway GUI Intr oduction The MediaAccess Gateway Graphical User Interf ace ( GUI) allows you to configure y our MediaAccess Gateway using your web browser . Requir ements JavaScript must be en abled on your browser (this is the default se tting). F or more information[...]

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    37 4 CONFIGURATION TOOLS DMS-CTC-20101206-0033 v1.0 4. 1. 1 A ccess Accessing the MediaA ccess Gateway GUI Proceed as follows: 1 Open your web br owser . 2 Browse to http:/ /dsldevice.lan or to the IP address of your M edia Access Gateway (by default: 192. 16 8. 1.254 ). 3 If you have pr otected your MediaAccess Gateway with a user n ame and passwo[...]

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    38 4C O N F I G U R A T I O N TOOLS DMS-CTC-20101206-0033 v1.0 4. 1. 2 Components Overview Dependi ng on your user right and location on the GUI, the following components can be available: Menu The menu consists of the following menu items:  Ho me : Allows you to go back to the MediaAccess Gatew ay home page.  T echnicolor Gateway : Provides [...]

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    39 4 CONFIGURATION TOOLS DMS-CTC-20101206-0033 v1.0 Login section In the login section you can see the current user name . By clicking the user name , you can:  Change your password.  Switch to another user . Language bar If more than one GUI language is available, a language bar is showed. This language bar allows you to change the la nguage[...]

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    40 4C O N F I G U R A T I O N TOOLS DMS-CTC-20101206-0033 v1.0 4. 1.3 P rotecting A ccess to the MediaAccess Gateway Intr oduction T o prevent that every user on your local net work can a ccess the MediaAccess Gateway, the MediaAccess Gateway is secured with a user name and password. D efault user name The default user na me is Admin ist rator . De[...]

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    41 4 CONFIGURATION TOOLS DMS-CTC-20101206-0033 v1.0 4.2 Backing U p/ Restoring your C onfigur ation Intr oduction Once you have configured your MediaA ccess Gateway to your needs, it is recommended to backup your configuration for later use . This way you can always r eturn to yo ur working configur ation in case of pr oblems. Backing up your confi[...]

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    42 4C O N F I G U R A T I O N TOOLS DMS-CTC-20101206-0033 v1.0 4.3 Access F rom the I nternet Modes T o access your MediaAccess Gateway from th e Internet, you can choose between two modes:  P ermanent Mode (Remote Access): The remote session ends when you disable remote assi stance or after re starting your MediaAccess Gateway.  T emporary M[...]

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    43 5 THE MEDIAACCESS GATEWAY WIRELESS ACCESS POINT DMS-CTC-20101206-0033 v1.0 5 The MediaA ccess Gateway W ireless Access P oint Intr oduction This section will help you set up your wir eless network. What you need to set up a wireless network T o set up a wireless network, you need the following componen ts:  A Wireless Access P oint (already i[...]

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    44 5 THE MEDIAACCE SS GATEWAY WIRELESS ACCESS P OINT DMS-CTC-20101206-0033 v1.0 5 . 1 Connecting Y our W ireless Client via WPS WPS Wi-Fi P rotected Setup ( WPS) allows you to add new wireless cli ents to your local network in a swift and easy way , without the need to enter any of your wireless setting s (network name , wireless key , encryption t[...]

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    45 5 THE MEDIAACCESS GATEWAY WIRELESS ACCESS POINT DMS-CTC-20101206-0033 v1.0  Blinking red This indicates that the Media Access Gateway could not find your wireless client. Use the same procedur e to try again (you do not need to w ait until the LED turns off ). Pr ocedure for PIN code entry Proceed as follows: 1 Check the label on your MediaAc[...]

  • Page 54

    46 5 THE MEDIAACCE SS GATEWAY WIRELESS ACCESS P OINT DMS-CTC-20101206-0033 v1.0 5 .2 Connecting Y our W ireless Client without WPS Before you start Before you can connect a wir eless client (for example, a comput er) to your wir eless network you need to know the wireless settings that are curren tly used by the MediaAccess Gateway, i. e.:  Th e[...]

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    47 5 THE MEDIAACCESS GATEWAY WIRELESS ACCESS POINT DMS-CTC-20101206-0033 v1.0 5 .3 Connecting Y our Wir eless Client via QR Code Intr oduction The MediaAccess Gateway allows you to gene r ate a Quick Response ( QR) code that contai ns all wireless se ttings that are needed to connect. Y ou a re then able to con nect to the wireless network by scann[...]

  • Page 56

    48 5 THE MEDIAACCE SS GATEWAY WIRELESS ACCESS P OINT DMS-CTC-20101206-0033 v1.0 5 . 4 Securing Y our Wir e less Connection Intr oduction Y ou can pr otect the wireless communication between the wir eless cl ients and your MediaAccess Ga teway with a wir eless key . This means that:  Only clients which use the corr ect Network Name (S SID ) and w[...]

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    49 5 THE MEDIAACCESS GATEWAY WIRELESS ACCESS POINT DMS-CTC-20101206-0033 v1.0 4 In th e Security Mode list, select one of the following modes:  WP A-PSK  WP A2-PSK  WP A-PSK + WP A2-PSK F or more information, see “Encryption types” on page 48 . 5 In t h e WP A-PSK E ncryption K ey box, type a the key of your choice . The key must be i [...]

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    50 5 THE MEDIAACCE SS GATEWAY WIRELESS ACCESS P OINT DMS-CTC-20101206-0033 v1.0[...]

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    51 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6 T elephony V oice over IP ( V oIP) V oIP is a technology in which telephone ca lls are made over th e I nternet. This allows you to sav e on communication costs , especially for long-distance calls. The expensive solution T o be able to make your phone calls over the Internet you could either:  Buy an [...]

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    52 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6. 1 Setting Up Y our T elephone Network Proc ed ure T o set up your telephone network, follow these steps: 1 Connect your tr aditional phone(s), DECT base station or f ax to the green Phone port(s) on the back panel of your MediaAccess Gateway. 2 Connect your MediaAccess Gateway to the traditional network.[...]

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    53 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6. 1. 1 Connection to the T raditional T elephone Network Combining V oIP with the tr aditional telephone network Some service providers use the traditiona l telephone network (PSTN) as a backup solution for your V oIP connection. This way , you can still make calls over the traditional network if the V oIP[...]

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    54 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6. 1. 2 Configuring the M ediaAccess Gateway V oIP Ser vice In troduction If your V oIP service has not been configured yet, follow the instructions in this section. How can I check if the V oIP service has already been configured? If th e Phone LED is:  Solid or blinking green then the V oIP service is [...]

  • Page 63

    55 6 TELEPHONY DMS-CTC-20101206-0033 v1.0  P assword: The password of your V oIP account.  Dis p l ay n a m e : The name that you want people to see on the display of their phone when you ar e calling.  Abbreviated number: An internal number to call th e phones associated with this V oIP account.  Po r t : The phone port that you wa nt [...]

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    56 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6.2 Address Book Intr oduction The Address Book page allows you to:  Store your contacts on the MediaAccess Gatewa y GUI .  Initiate a call or send a message by clicking the ph one number or e -mail address in the contact details . Eve ryone with access to the MediaAccess Gate way GUI can view and use[...]

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    57 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 Making a phone call from the addr ess book Proceed as follows: 1 Browse to the Address Book page. 2 Click on the phone number of your contact. 3 The following page appears: 4 P ick up the phon e. 5 The MediaAccess Gateway is now initiating th e call. Y our contact’ s phone is now ringing. 6 At the end of [...]

  • Page 66

    58 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6. 3 T elephony Services Intr oduction T elephony services add extra function ality to your phone. F or example: putting a call on hold, tr ansferring calls,... Requir ements Before you can use a service , must both be: 1 Supported by your service pro vider . 2 Activated on your MediaAccess Gateway. Checkin[...]

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    59 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6.3. 1 Activ ating a T elephony Ser vice on your MediaAccess Gateway How can I (de)activate a service on my MediaAccess Gateway? Y ou can (de)activate services in two ways:  V ia the MediaAccess Gateway GUI.  V ia (de)activation codes on your phone . Activa ting a T elephony Service via the MediaAcces[...]

  • Page 68

    60 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6.3.2 Common T elephony Services Intr oduction This section provides an overview of the functions that will be av ailable if you activate one of the following services:  Call Hold service  Call W aiting serv ice  Conference Call ( 3 P art y) ser vice  Call T ransfer F or more information on the [...]

  • Page 69

    61 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 Call W aiting service If th e C all W a iting ser vice is activated, you ca n use the following functions: Conference Call (3 Party) service If th e Conf erence Call ( 3 Party) service is activated, you can use the following functions: To . . . Press ... Illustr ation T ermina te an active call and switch t[...]

  • Page 70

    62 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 Call T ransfer If th e Call T ransfer service is activated, y ou can use the following functions: To . . . Press ... Illustr ation T ransfer a call R, 4 B A Yo u active B A Yo u on hold active Y ou press R, 4[...]

  • Page 71

    63 6 TELEPHONY DMS-CTC-20101206-0033 v1.0 6. 4 V iewing Call Logs Intr oduction The Call Logs page on the MediaAccess Gatewa y GUI lists:  Successful incoming calls.  Missed incoming calls.  Successful outgoing calls.  F ailed outgoing calls . V iewing the telephony statistics Proceed as follows: 1 Browse to the MediaAccess Gate way GUI[...]

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    64 6 TELEPHONY DMS-CTC-20101206-0033 v1.0[...]

  • Page 73

    65 7 SAVING ENERGY DMS-CTC-20101206-0033 v1.0 7 Saving E nergy Code of C onduct T o pro ve its commitment to protect the envir onment, T echnicolo r has signed the C ode of Conduct, a global agreement to reduce the power consumpti on of broadband access devices . F or more information, see “7 .1 C ode of Condu c t” on page 66 . T echnicolor pow[...]

  • Page 74

    66 7 SAVING ENERGY DMS-CTC-20101206-0033 v1.0 7 . 1 C ode of Conduct P ower states Code of Conduct pr ovides rules for the power consumption in:  Full power state: This is the normal oper ation mode of the device , where all functionality is enabled.  Low power state: When there is no user tra ffic on the device, the device should switch to l[...]

  • Page 75

    67 7 SAVING ENERGY DMS-CTC-20101206-0033 v1.0 7. 2 E C O M a n a g e r Intr oduction The Medi aAccess Gate way cons tantly mo ni tors the user activity and uses this information to optimise the power consumption: Fo r ex a m p l e :  The MediaAccess Gateway reduces the clock fr equency of the centr al processor when ther e is no or low user acti[...]

  • Page 76

    68 7 SAVING ENERGY DMS-CTC-20101206-0033 v1.0 7 .3 Manually Switching Off Services to Reduce P o wer E CO button If you are not using the wireless access point of your Media Access Gateway, you might consid er to disable the wireless access point permanently . This allows you to further r educe the power consumption. T o turn the wir eless interfac[...]

  • Page 77

    69 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 8 Sharing Content Intr oduction The MediaAccess Gateway allows you to shar e the content stor ed on your USB storage device with other users on your network or even access this shar ed content from the I nternet. Fe a t u r e s  The MediaAccess Gateway supports USB 2.0  The following file system[...]

  • Page 78

    70 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 Configur ation All servers are enabled b y default . The only thi ng that you need to do i s to plug your USB memory stick or external hard disk in (one of ) the USB port(s) o f your MediaAccess Gateway. By using a USB hub , you can connect up to five USB mass storage devices to the MediaAccess Gatew[...]

  • Page 79

    71 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 8. 1 The Network F ile Server Intr oduction The Network Server allows you to share th e content on your USB storage device(s) with other devices that ar e connected to your local network (mostly computers). These device s have read and writ e access to this USB device(s). Configur ation The Network Fi[...]

  • Page 80

    72 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 3 An Explorer windows appears . The storage devices that are a ttached to your MediaA ccess Gateway are listed as folders. If the storage device ha s multiple partitions an i nde x number will be added at the en d (for example: D isk_a 1 and Di sk _ a 2 ). If multiple stor age devices are inserted th[...]

  • Page 81

    73 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 3 The following window appears: Select Guest and click Connect . 4 If prompted, select the partition that you want to open and click OK : 5 Y our USB storage device is now mounted and is displayed on your desktop .[...]

  • Page 82

    74 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 8.2 The UPnP A V Media Ser ver Intr oduction Y our MediaAccess Gateway has a built-in DLNA -certif ied UPnP A V media ser ver . This section describes how to use and configure this media server . UPnP A V UPnP A V ( A V stands for Audio and V ideo) is a protocol especially designed to share media fil[...]

  • Page 83

    75 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 8.2. 1 Configuring the UP nP A V Media Ser ver Intr oduction The Network File Server is enabled b y default and ready to use. E nabling/disabling the UPnP A V Media Server Proceed as follows: 1 Browse to the MediaAccess Gateway GUI. F or more information, see “ Accessing the MediaAccess Gat eway GUI[...]

  • Page 84

    76 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 8.2. 2 Using the UP nP A V Media Ser ver Intr oduction The UPnP A V Media Server lists all audi o, video and pictur e files located on the connected USB storage device . All UPnP A V renderers (for ex ample, a DLNA -certified Set- T op box) that ar e connected to your network ar e able to view this l[...]

  • Page 85

    77 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 4W i n d o w s M e d i a P l a y e r starts up . Y our MediaAccess Gateway’ s UPnP A V Media Server is listed on the left. This en try allows you to br owse to your medi a files.[...]

  • Page 86

    78 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 8.3 The FTP Ser ver Intr oduction The MediaAcc ess Gate way allows yo u to access your shared content by FTP . This can be useful if you want to be able to access your shared content from the Internet. V ia FTP you can download and uplo ad all types of files both from your local network and the Int e[...]

  • Page 87

    79 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 Result The Shared folder and its subfolders are now accessible usin g FTP . The other folders are not accessible via FTP . If you are connected to the Internet, the link to the FTP server is disp layed under FTP Server: On the MediaAccess Gateway network, yo u c an also access the FTP server us ing it[...]

  • Page 88

    80 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 8. 4 Managing your Shared Co ntent Managed P artition If you select your drive or p artition as managed partit ion, users only have access to the following folders:  Media  Shared All other folders will be hidden from the user . These hidden fo lders are still on the USB storage device , but yo[...]

  • Page 89

    81 8 SHARING CONTENT DMS-CTC-20101206-0033 v1.0 4 Under List of connecte d disks , cli ck the radio button next to the partition you want to configure as Managed P artition . 5 Click Apply . Result The MediaAcc ess Gate way cr eates following folders:  Media : Use this folder to share your media files with others users on your network. Y ou can [...]

  • Page 90

    82 8 SHARING CONTE NT DMS-CTC-20101206-0033 v1.0 8.5 Safely Removing your USB Stor age D evice Intr oduction If you just unplug your USB storage device fr om the MediaAcc ess Gateway you may loose your data. T o avoid this you must first stop your USB storage device. Stopping your USB storage device Proceed as follows 1 Browse to the MediaAccess Ga[...]

  • Page 91

    83 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 9N e t w o r k S e r v i c e s In this chapter In this chapter we will take a closer look at follow ing features: F eature availability Dependi ng on the configuration offered by your service pro vid er , some features may not be available on your MediaA ccess Gateway. F or more information, contact [...]

  • Page 92

    84 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 9.1 U P n P Intr oduction UPnP is designed to automa te the installation and configuratio n of a (small) network as much as possible. This means that UPnP -capable devices can join an d leave a network without any effort of a ne tw ork administrator . Supported Operating Systems The followin[...]

  • Page 93

    85 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 9 . 1. 1 Accessing Y our MediaAccess Gateway via UP nP W indows 7 / V ista If you computer runs W indows 7 / V ista: 1 On the Windows Start menu, click Network . 2 The Ne t wo rk window appears: 3 Right-click your MediaAccess Gateway (dis played as T echnicolor T GXXX ) and click Vi e w d e v i c e w[...]

  • Page 94

    86 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 9 . 1. 2 Managing your I nternet connection via UPnP Applicability This section only applicable if you ar e using a PPP connection to the Intern et. W indows 7 / V ista If you computer runs W indows 7 / V ista: 1 On the Windows Start menu, click Network . 2 The Ne t wo rk window appears: 3 R[...]

  • Page 95

    87 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 3 The Net work Connections window appears; 4 If you right -click the Internet C onnection icon, you can connect/disconnect yo u r connection to the Internet. D isabling this feature T o pre vent that users can connect/disconnect you can enable Ex t en d ed S e cu r it y . This feature is enable d by [...]

  • Page 96

    88 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 9 . 1.3 Configuring UP nP on the MediaAccess Gateway Intr oduction On the MediaAccess Gatewa y GUI you can:  Enable/ Disable UPnP .  Enable/ Disable Exten d ed S ec u ri t y . E nable/ D isable UPnP Proceed as follows: 1 Browse to the MediaAccess Gateway GUI. F or more information, see[...]

  • Page 97

    89 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 9 . 1. 4 I nstalling UPnP on W indows XP Adding UPnP If you are running Microsoft Windows XP , it is reco mmended to add the UPnP component to your system. Proceed as follows: 1 In t h e Start menu, click (Settings >) Control Panel . 2 The Con tro l Pane l window appears . Click Add or Remov e Pro[...]

  • Page 98

    90 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 2 Select (Settings >) Control P anel > Add or Remove P rograms . 3 In t h e Add or Remove Pr ograms window , click Add / R emove Windows C omponents . 4 The Windows C omponents W izard appears: Select Networking Services in the Comp on ent s list and click De t ai l s . 5 The Networkin[...]

  • Page 99

    91 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 9 . 2 Assigning a service (HTTP , FTP , ...) to a Computer Intr oduction The MediaAccess Gateway allows you to use one I nternet con nection for multipl e computers . This means that all your computers share on e public IP address , as if only one computer wer e connected to the outside world. Issu e[...]

  • Page 100

    92 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 Assign a game or applicatio n to a local networking device If you assign a game or application to a local netw orking devi ce, you will basically tell the Me diaAccess Gateway that if it receives r equests for a specific game or application, it has to forward these messages to a specific com[...]

  • Page 101

    93 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0 9. 3 D y n a m i c D N S Intr oduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example mywebp age. dyndns. org) to a broadband connection even if it is using a dynamic IP addr ess. As soon as the device gets a new IP address , the dynamic DNS server updates its entry[...]

  • Page 102

    94 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0 9. 4 N e t w o r k Ti m e S e r v e r Intr oduction A Net w or k T i me Se r ver is a ser ver that makes sure that the time setti ngs of your device (your MediaAccess Gateway) are in sync with the official time. This time will be used for features like:  Access Control F or more informati[...]

  • Page 103

    95 9 NETWORK SERVICES DMS-CTC-20101206-0033 v1.0  T ime Z one: Select your time zo ne from this list.  Summer T ime: Select Summer T ime if you want the clock to follow daylight saving time.  In t h e Ti m e S e r v e r box, type the address of the time se rver of your choice (for example: pool.ntp .org ). Y ou can define up to five time s[...]

  • Page 104

    96 9N E T W O R K S E R V ICES DMS-CTC-20101206-0033 v1.0[...]

  • Page 105

    97 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 10 I n ternet Securit y Overview The MediaAccess Gateway offers various options to secure your network and network connection: To p i c Pa g e 10. 1 Par ental Contr ol 98 10.2 Fir ewall 103 10.3 Ac cess Control 105 10.4 Wi rel es s T ime Con trol 107[...]

  • Page 106

    98 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0 10. 1 P arental C ontrol Intr oduction The MediaAccess Gateway allows you to deny access to specific web sites . Access Denied page When a user tries to access a page that is be ing blocked, the following page is displayed: Address -based filtering Wi th address-based filteri ng (or URL -filtering[...]

  • Page 107

    99 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 Option 1: content -based filter (combined with the address-based filter) If you want to use the content -based filtering: 1 Browse to the MediaAccess Gate way GUI . F or more information, see “ Accessing the MediaAccess Gat eway GUI” on page 37 . 2 On the T oolbox menu, click Paren ta l Con tro[...]

  • Page 108

    100 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0 10. 1. 1 Configuring C ontent -based Filtering Requir ements Content -based filtering must be acti vated on your MediaAcce ss Gateway. F or more information, see “ Activating content -based filt ering” on page 98 . Accessing the configur ation page Proceed as follows: 1 Browse to the MediaAcc[...]

  • Page 109

    101 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 10. 1. 2 Adding Rules for Addr ess-Based F iltering Intr oduction Address -based filtering has a higher priori ty than content -based filtering. This means that when yo u are blocking a specific categor y , you can still access a specifi c site if you allow it in the address-ba sed filter . Exa m [...]

  • Page 110

    102 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0 5 Click Re d ire ct in the Actio n list. 6 T ype the URL of the W eb site you want to r edirect to (for example “mycomp any .com/internetpolicy .htm”) in the Redi rec t box. 7 Click Add . Redir ect all web sites Proceed as follows: 1 Browse to the MediaAccess Gate way GUI . F or more informat[...]

  • Page 111

    103 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 10.2 Fir ewall Intr oduction The MediaAcc ess Gate way comes with an i n tegrated firewa ll that helps you protect your network from attacks from the Internet. This firewall has a number of predefined levels to allow you to ad justed the firewall to your needs. The Firewall is disabled by default.[...]

  • Page 112

    104 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0  The Source Interface and IP Address (range). Or you can type a U ser- defined IP address (range).  The Destination Interface and IP Address (range) Or you can type a U ser- defined IP address (range).  The Serv ice type of the t raffic; this can be a protocol (DNS , SMTP ,...) or a s pe[...]

  • Page 113

    105 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 10.3 Access C ontrol Intr oduction Access Control allows you to create ac cess schedules for Int ernet access . By default, all devices have constant acce ss to the I nternet. Access Control allows yo u to create exceptions on this rule by adding an access schedule fo r devices. Y ou can define tw[...]

  • Page 114

    106 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0 5 The Device Ac cess E ditor page appears. Select the hours for which you w ant to allow I nternet access. F or example , if you s ele ct 06 this means that access is allowed from 6:00 until 6:59 . 6 Click Apply . 7 The schedule is now active. Removing an access schedule By removing the acce ss s[...]

  • Page 115

    107 10 INTERNET SECURITY DMS-CTC-20101206-0033 v1.0 10 .4 Wire l e ss T i m e Con t ro l Intr oduction Wir eless T ime Control allows you to restrict wireless access to one or two sessions. This means that your wireless devices will not be able to connect to the Internet (or your local network) outside these time frames . W arning Make sure that th[...]

  • Page 116

    108 10 INTERNET SECU RITY DMS-CTC-20101206-0033 v1.0[...]

  • Page 117

    109 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11 Support Intr oduction This chapter suggests solutions for issues that you may encount er whil e installing, configuring or using your MediaAccess Gateway. If the suggestions do not r esolve the problem, l ook at the suppo rt pages on www .technicolor . com or contact your service provider . To p i c s Th[...]

  • Page 118

    110 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11. 1 Setup T roubleshooting Intr oduction If you have trouble to install your MediaAccess Gateway with the Setup CD, try the suggeste d solutions in this sec tion. The Setup CD does not start automatically If your computer runs:  Microsoft Windows 7 and V ista: a Click the Windows Star t button. b In t [...]

  • Page 119

    111 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11.2 Gener al MediaAccess Gateway T roubleshooting None of the LED s light up (M ediaAccess Gateway does not work) Make sure that :  The MediaAccess Gateway is plugge d into a power socket outlet.  Y ou are using the corr ect power supply for your MediaAccess Gateway device .  The MediaAccess Gatew[...]

  • Page 120

    112 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11.3 W ired C onnection T roubleshooting E thernet LED does not light up Make sure that :  The Ethernet cable is secu rely connected to the E thernet port on your MediaAccess Gateway and your computer .  Y ou are using the corr ect cable type for your E thernet equi pment, tha t is at least UTP CA T5 [...]

  • Page 121

    113 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11. 4 Wir eless Connection T roubleshooting No W ireless C onnectivity T ry the follo wing:  Make sure tha t the wireless cli ent adapter is enabled (message lik e “radio on”).  Make sure that the wireless client is configured for t he correct wi reless settings (Network N ame, securi ty settings)[...]

  • Page 122

    114 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11.5 V oice over IP T roubleshooting Intr oduction If you cannot mak e or receive any phone calls via your MediaA ccess Gateway, try the suggesti ons in the following sections. Calling over V oIP If you hav e problems calling via V oIP , check whether:  Y our phone is correctly connected to the MediaAcce[...]

  • Page 123

    115 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11.6 Content Sharing T roubleshooting Getting the IP address of your USB storage device The Med iaAcces s Gate way always us es the high est availa ble address in your DHCP pool. When using the default settings this will be 192. 168. 1.253 . Y ou can alwa ys check the IP address as follows: 1 Browse to the [...]

  • Page 124

    116 11 SUPPORT DMS-CTC-20101206-0033 v1.0 11.7 R eset to F actor y D efaults Resetting y our MediaAccess Gateway If at some point you can no longer connect to the MediaAccess Ga teway or you want to make a fresh install, it may be useful to perform a reset to factory defaults. W arning A reset to f actory default settings deletes all configuration [...]

  • Page 125

    117 11 SUPPORT DMS-CTC-20101206-0033 v1.0 3 The MediaAccess Gateway restarts. Y our system administrator may have di sabled the physical reset bu tton of the MediaAccess Gatew ay. In this case, a hardware reset to defaults is not possible.[...]

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    118 11 SUPPORT DMS-CTC-20101206-0033 v1.0[...]

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    Copyrigh t 2012 T echnicolor . All rights r eserved. All tradenames referen ced are service mar ks, trademarks, or registered trademark s of their respective com panies. Specificat ions subject to chan ge withou t notice. DMS-CTC- 20101206-0033 v 1.0 TECHNICOLOR DELI VERY TECHNOLOG IES BELGIUM NV Prins Boudewijnlaan 47 2650 Edegem Belgiu m www .tec[...]