Talkswitch TS-100 manual

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Table of contents for the manual

  • Page 1

    Owner’s Instruction Manual T alkSwitch TS-100 Multi-Featur e T elephone[...]

  • Page 2

    TS-100 Owner’s Manual PLEASE READ THIS MANUAL BEFORE INSTALLING OR USING YOUR NEW TELEPHONE EQUIPMENT. i[...]

  • Page 3

    TS-100 Owner’s Manual T able o f Contents T elephone Part Identification .................................................. i i i T elephone Display Iddentification . . . . ...................................... i v Important Safety Instructions .................................................... v T elephone Usage ..............................[...]

  • Page 4

    TS-100 Owner’s Manual T elephone P art Identification 1 2 3 4 5 6 78 9 1 1 1 2 1 3 1 4 1 51 61 7 1 8 10 19 20 21 27 28 29 30 31 32 33 34 35 36 37 38 39 1 Handset Hook 2 Store Button 3 V olume Button 4 Mute Button 5 Memory Dial Button 6 Handset Cord Jack 7 Line Cord Jack 8 Data Cord Jack 9 Hook Switch 1 0 Delete Button 1 1 Review Up/Down Buttons 1[...]

  • Page 5

    TS-100 Owner’s Manual 12 3 4 5 7 1 & 2 6 7 8 9 1 Extension In Use icon. This icon displays, along with the MESSAGE LED whenever any phone is using the phone line. 2 V oice Mail Message W aiting. When using Central Office or T alkSwitch V oice Mail, this icon displays and the MESSAGE LED illuminates when a new message is waiting. 3 Current Tim[...]

  • Page 6

    TS-100 Owner’s Manual Important Safety Instructions Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury . 1 . Read and understand all instructions in the Owner’s Instruction Manual. 2 . Read all warnings and follow all instructions marked on the product. 3 . Unplug [...]

  • Page 7

    TS-100 Owner’s Manual T elephone Usage INST ALLA TION 1 . Connect the adapter . Plug the large part of the adapter into the wall outlet and the adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA, center positive Class 2 adapter .) 2 . Connect the telephone line cord. a . T o connect to T alkSwitch • Use the new line cord t[...]

  • Page 8

    TS-100 Owner’s Manual Wall Jack Mounting Views Wall M ountin g Bracket Positions Wall Desk 1 2 3 4 Des k top pos ition Wal l mount p o sition Wal l Ja ck AC POWER ADAPTER Han d set Hook WAL L WALL 4 . Replace and secure the directory cover by placing the directory cover on and moving the holding clip down. Warning : Setting this switch in a posit[...]

  • Page 9

    TS-100 Owner’s Manual F ACT ORY PRESETS The following table shows you the factory settings for your unit: Display Setting Language English LCD Contrast 3 Area Code no setting LDS Code 1 Access Code - <- No Hunt Group selected Note : After you have set up the unit completely for the first time, use the MENU button to review or reprogram the Lan[...]

  • Page 10

    TS-100 Owner’s Manual T elephone Featur es PULSE AND TONE DIALING 1 . If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the T one position. In order for the phone to function properly with T alkSwitch, this switch must be set to T one. If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE swi[...]

  • Page 11

    TS-100 Owner’s Manual DURA TION COUNTER A built-in counter will start counting from your reference 6 seconds after you lift the handset or 6 seconds after you dial a telephone number . MUTE BUTTON Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume you[...]

  • Page 12

    TS-100 Owner’s Manual REDIAL BUTTON 1 . If the number you dialed is busy , or you want to call the last number dialed again, lift the handset, or press and release the hookswitch for a new dial tone. 2 . Press REDIAL . The number will appear on the display window. 3 . The last number called (31 digits maximum) will automatically be redialed. Note[...]

  • Page 13

    TS-100 Owner’s Manual HEADSET COMP A TIBLE This telephone will accept a 2.5mm cell phone-style headset or an RJ-type headset. T o enable headset mode, move the switch on the right side of the phone (see Page 7 for switch location) to the ON position. The SPEAKERPHONE button is used to connect or disconnect from a call. Note: With the headset swit[...]

  • Page 14

    TS-100 Owner’s Manual Place a caller on hold The caller hears music-on-hold and is waiting for you to either transfer the call, or pick it back up T ake a caller off hold Y ou are now re-connected with the caller . Transfer a caller Example transfers the call to extension 1 14. You then have two choices … 1. Wait for the extension to pick up or[...]

  • Page 15

    TS-100 Owner’s Manual Cancel a Transfer? Y ou are now connected with the caller , and any transfer you attempted has been aborted. Make a Conference Call 3 Local Extensions 1 . Establish a call with a local extension. 2 . Place local extension on hold. 3 . Call the second local extension. 4 . Connect the three extensions. 2 Outside / 1 Local Call[...]

  • Page 16

    TS-100 Owner’s Manual 2 . The 'do not disturb' button should be reprogrammed with a. b. c. d. e. f. Customizing the T elephone F or T alkswit ch Y our T alkSwitch phone has all features automatically programmed for you, however there are a few modifications you may like to do to customize the phone for your use. V oicemail Y ou will nee[...]

  • Page 17

    TS-100 Owner’s Manual Caller ID Features MESSA GE LIGHT An indicator marked NEW CALL will light up to let you know when there are new calls received. If you have a T alkSwitch voice mailbox associated to the local extension where this phone is connected, another indicator marked MESSAGE will flash to alert you of new messages. Dial ‘ * * + your[...]

  • Page 18

    TS-100 Owner’s Manual 00 - EN D O F LI ST - CALL# AM 8: 59 8/2 4 NE W 06 765 -55 5-123 4 JOHN SMITH RPT CALL# REPEAT S Y MBOL NEW SYMB OL AM 8: 59 8/2 4 NE W 05 TO TA L CALL S 06 CALL# AM 8: 59 8/24 NEW 06 TO TAL CALL 08 NEW SYMBO L TO TA L N EW CA LL S RECEIVING CALLS 1 . When the telephone is not in use and a new call is received, the display w[...]

  • Page 19

    TS-100 Owner’s Manual AM 8: 59 8/ 24 NE W 06 765-55 5-1234 JO HN SM ITH RPT CALL# AM 8: 59 8/2 4 06 DE LETE A LL? CALL# DELETING CALLS 1 . T o delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button once. The display will be erased line by line and the rest of the records will be renumbered[...]

  • Page 20

    TS-100 Owner’s Manual 10 :3 6 8 /24 NE W 06 785 - 2883 DANIEL WHITE CALL# 10:3 6 8 /24 NEW 06 20 5 - 785 - 288 3 DANIEL WHITE CALL# 10:3 6 8 / 24 NEW 06 120 - 578 - 52 88 DANIEL WHITE CALL# Or i g inal 78 5- 28 83 Pr ess Option button once (2 05) 78 5-28 83 Press Opti on button tw i ce 1 + ( 20 5) 78 5- 288 3 PM PM PM 8: 29 8/24 NEW 06 914 - 656 [...]

  • Page 21

    TS-100 Owner’s Manual MESSA GE ERROR • The display indicates [ -ERROR- ] ” if your unit receives a call that has an error in the transmission or reception. NO D A T A SENT • [ -NO DA T A SENT- ] will be displayed if there is no caller ID (CID) number sent from the telephone company while ringing. PRIV A TE CALLS • If the caller has exerci[...]

  • Page 22

    TS-100 Owner’s Manual T elephone Service Pr oblems If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. Maintenanc[...]

  • Page 23

    TS-100 Owner’s Manual Troubleshooting PHONE DOES NOT RING 1. OFF/LOW/HI ringer switch is set to OFF position 2 . Line cord is disconnected at telephone outlet or at telephone end. 3. Phone is OFF HOOK . Make certain the hookswitch is depressed when the handset is in the cradle. 4. SPEAKERPHONE indicator is on. Turn off speakerphone. NO DIAL TONE [...]

  • Page 24

    TS-100 Owner’s Manual FCC Information Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Rin[...]

  • Page 25

    TS-100 Owner’s Manual Limited W arranty Centrepoint T echnologies warrants this phone against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, Centrepoint T echnologies agrees to repair or , at its option, repl[...]

  • Page 26

    1545 Carling Ave., Suite 510, Ottawa, ON, K1Z 8P9 www.TalkSwitch.com/support[...]