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The rules should oblige the seller to give the purchaser an operating instrucion of Talkswitch 3.24, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Talkswitch 3.24 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Talkswitch 3.24. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Talkswitch 3.24 should contain:
- informations concerning technical data of Talkswitch 3.24
- name of the manufacturer and a year of construction of the Talkswitch 3.24 item
- rules of operation, control and maintenance of the Talkswitch 3.24 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Talkswitch 3.24 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Talkswitch 3.24, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Talkswitch service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Talkswitch 3.24.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Talkswitch 3.24 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ANS WERS WITH INTELL IGENC E ® T ALKS WIT CH DOC UMENT A TION T ALK SWIT CH V OIP NE TW ORK TRO UBLE SHOO TING GUIDE RELEAS E 3.24 CT . TS005.008001[...]
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C OPYRIGHT INFOR MA TION T alkSwitch. Copyrigh t 2006. All Rights R eserved. Repr oduction, a daptation or tran slation without prior written permission is prohibited, ex cept as allo wed un der the cop yright laws . Inf ormation in this user guid e is subject t o chang e without n otice and does n ot repr esent an y commitment on th e part of T al[...]
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T ABLE OF C ONTENTS WWW.TALKSWITCH.COM I I I 1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. VERIFYING CONFIGURATION SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2.1 IP Configuratio[...]
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TALKSWITCH VOIP NETWORK TROU BLESHOOTING GUIDE WWW.TALKSWITCH.COM 1 1. INTRODUCTION This guide assumes you are ha ving difficultie s with VoIP calls in a branch-to-branch configuration and you have already configured the following configuration settings in both the proxy server and remote site locations: • IP addr esses for private, public and pr[...]
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TALKSWITCH VO IP NETWORK TROUBL ESHOOTING GUIDE 2 WWW.TALKSWITCH.COM 2. V ERIFYING C ONFIGUR ATION SETTINGS Verify the TalkSwitch un it configuration settin gs contained in this sec tion for the remote site and proxy server lo cations. This section also lists additional configuration setting information to help you determine possib le errors in you[...]
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TALKSWITCH VOIP NETWORK TROU BLESHOOTING GUIDE WWW.TALKSWITCH.COM 3 Verify that the MAC address is reser ved or that the firewall supports UPnP (firewall specific information). If the Unit IP Address is public, ensure the unit is not behind a firewall. Test : Ping the IP address to verify that it is valid. 2.1.2 Public WAN IP Address If the IP addr[...]
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TALKSWITCH VO IP NETWORK TROUBL ESHOOTING GUIDE 4 WWW.TALKSWITCH.COM rechecking this box updates th e Server Names entries. The Registrar Authentication option turns authentication on or off. If this location is the proxy/registrar, make su re the box is checked an d ver ify the server name addresses a nd that bot h the proxy and the regis trar ent[...]
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TALKSWITCH VOIP NETWORK TROU BLESHOOTING GUIDE WWW.TALKSWITCH.COM 5 2.4 LINE HUNT GROUPS The Set Line Hunt G roup options are found in System Information -> Line Hunt Groups . Choose a hunt group and TalkSwitch VoIP Numbers as t he Line Type . By default, hunt group 88 is set to use the TalkSwitch VoIP line s. 2.5 SIP AND R TP PORT ASSIG NMENTS [...]
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TALKSWITCH VO IP NETWORK TROUBL ESHOOTING GUIDE 6 WWW.TALKSWITCH.COM Confirm the RTP ranges fo r each TalkSwitch unit. Note : Port 9393 may also need to be mapped to the TalkSwitch unit for TCP/IP access configuration. 2.7 REGISTRAR You can verify registra tion of the units within the Talk Switch configuration s oftware. On the VoIP Configuration s[...]
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TALKSWITCH VOIP NETWORK TROU BLESHOOTING GUIDE WWW.TALKSWITCH.COM 7 3. T E STING Y OUR C ONFIGURATION This section describes using re gistration and placin g a remote to proxy site VoIP call to pinpoint the locat ion of possible system co nfiguration errors which may be causing the problem. 3.1 V ERIFY R E GISTRATION The steps below follow a sequen[...]
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TALKSWITCH VO IP NETWORK TROUBL ESHOOTING GUIDE 8 WWW.TALKSWITCH.COM The following steps wi ll verify the registration status of the remote lo cation to verify if SIP port 5060 is configured properly: 1. Go to System Information -> V oIP Configuration at the rem o te site , then click the Registration Status butt on. If register ed, go to se cti[...]