Soho SR2000 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Soho SR2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Soho SR2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Soho SR2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Soho SR2000 should contain:
- informations concerning technical data of Soho SR2000
- name of the manufacturer and a year of construction of the Soho SR2000 item
- rules of operation, control and maintenance of the Soho SR2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Soho SR2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Soho SR2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Soho service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Soho SR2000.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Soho SR2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    SOHO RAID SR2000 User ’ s Manual P/N: P99649 V ersion: 2.0[...]

  • Page 2

    Chapter 1 Intr oduction ........................................................... 2 1-1 Functions and Features ............................................... 2 1-2 Product Specifications ................................................ 3 1-3 System Requirements and support.............................. 3 1-4 Note (Read carefull y before using SR[...]

  • Page 3

    Chapter 1 Intr oduction SR2000 SOHO RAI D ( R edundant of A rray I ndependent D rives) provides disk mirror f unction for the inte rnal RAI D Le vel 1 for small of fices or home of fices. SR2000 SOHO RAI D is an excellent low- cost, high-e f ficiency substitute for expensive RAID L evel 5 and low-ef ficiency magnetic tape as a back up. 1-1 Function[...]

  • Page 4

    1-2 Pr oduct Specifications  Sy stem Speci fications Host Interface Ultra A T A RAI D level 1 I nstallation S pace 2 x 5-1/4” Ex pansion Bay HDD Interface EIDE HDD Selection Mode Master/Slave Overheating prevention 6cm Ball B earing Fan  Environmental Conditions Operating T emperature 0 ℃ ~55 ℃ Non operating T emperature -20 ℃ ~70 ℃[...]

  • Page 5

     Supports the Following OS (no drivers required) DOS, W indows NT Server , W orkstation, W indows 98/95/3.1x, NetW are**3.12/4.1x/5.x, SCO UNIX, LI NUX (R edHat Slackware, Debian, S.U.S.E., OPENLinux, TURBOL inux), Free BSD, I BM OS/2, Solaris 2.x. 1-4 Note (Read car efully befor e using SR2000) 1. Use two identical hard di sks (same brand name [...]

  • Page 6

    8. Normal HDD m ode for SR2000 is Ultra DMA. In the event of failure to work with EI DE connector , HDD will automatically configure itse lf in PI O mode 4 or with lower speed. 9. There is a 6mm Ball Bearing F an integrated in the SR2000 to prevent overheating for 7200 rpm HDD. When two 7200rpm Hard Disks are installed in a very busy server , we su[...]

  • Page 7

    Chapter 2 Installati on 2-1 Package Contents Y our SR2000 SOHO RAID package includes the following: please contact our distributors in case of any missing or damage d items. It em Quantity SR-2000 1 Removable Carrier 2 User's Guide 1 Accessories bag 1 (including 8 x 6#-32 screw and 8 x M3×6 screw ) SR2000 User's Guide Accessories bag Rem[...]

  • Page 8

    2-2 Part Description  Front Panel Buzzer On/Off Switch Upper de ck H DD Access LED Lower d eck HDD Access LED System A ccess LED Buzzer On/Off Access LED DC 12V Fa n SUS 302 Handle Lock /Unlock Sw itch Buzzer On/Of f sw itch: Alarm fu nctions w h en buzzer sw itch is on. T o release the f unction, pleas e push the button. Push the button again t[...]

  • Page 9

    SOHO RAID 8 LCD P ane l Controller Ope ration m ode switch Select button Upper D eck Removable Carrier Lower Deck Removable Carrier EIDE Controller DC Power Socket Outle t Master/Slav e Jumper  Inside the SR2000  Back Panel[...]

  • Page 10

    2-3 How to open/close the front panel  Opening the front panel 1. T ouch the right side center of the front panel with y our finger as indicated by the arrow . There is a trigger to open the panel. Pre ss  Closing the front panel 1. T urn the panel in the direc tion indicated by the arrow to connect it with the tr igge r until it clicks insid[...]

  • Page 11

    2-4 How to rem ove/insert the Rem ovable Carrier  Removing the Removable Carrier 1. Following the indicated direction, press down and hold the Removable Carrier Handl e to unlock the spring from its button. 2. T urn the Removable Carrier Handle in the direction indicated by the arrow to remove the Removable Carrier . 3. Pull out the Removable Ca[...]

  • Page 12

     T o insert the Removable Carrier 1. Following the direction indi cated by the arrow , slid e the Removable Carrier along th e rail into the slot end of the upper or lower deck. 2. Following the direction indicat ed by the arrow , turn the Removable Carrier Handle to the end in order to fix it with the spring. 2. 1. 1. Push in 2. T urn to th e e[...]

  • Page 13

    2-5 Installing HDD in the R emovable C arrier  Set Master/Sla ve jumpers to M ASTER (factory default).  Connect the power cord a nd the Removable Carrier ’ s EIDE/I DE interface cable to the HDD.  I nset the HDD into the Removable Carrier .  Fasten the HDD with the attached 6#-32 screws in their four locations. Pl ace the power cord a[...]

  • Page 14

    2-6 Installing the SR2000 in your Com puter  T u rn the power of f.  Make sure there are two 5-1/ 4" Expansion bay s available for the SR2000.  Set up MASTER or SL A VE positions of SR2000 according to y our needs. (Factory default: Master ). If y ou need to set it to SL A VE, please modify the jumpe rs on the back panel of the SR2000[...]

  • Page 15

    Chapter 3 RAID Use  After proper installation, the SR2000 can be considered as one HDD.  Both FDI SK and FORMA T commands have the same function on the two Hard Disks inside the SR2000.  Some OS can per form self par titioning and fo rmatting without going throug h the above menti oned process.  After turning PC power on , SR2000’ s t[...]

  • Page 16

    automatically format HDD sy nchronously . In addition, it will install the OS and other required softwa re. (Refer to OS I nstallation Guide) 6. When the two installed ha rd disks have dif ferent capacities, SR2000 will auto de tect and set the capacity according to the smaller one. This way y our Computer will suppose that the SR2000 has a smaller[...]

  • Page 17

    3. First follow the reverse orde r of the steps described in Section 2-5 I nstalling HDD in Removable Carrier to remove the damaged HDD, and then replace it wi th a new HDD. 4. I nsert the Removable Carrier with the new HDD into the SR2000. 5. W ait a moment. The SR2000 will automatically perform rebuild function on the new HDD. (Refer to Chapter 4[...]

  • Page 18

    C h a p t e r 4 Autom atic Rebuild Function (A.R.F .)  A.R.F . supports W indows NT4.0 Server & W orkstation, W indows 98*/95*/3.1X, Dos 6.22, SCO UNI X Sy stem V , Linux (RedHat, Slackware , Debian, S.u.S.E., OPEN, T urbo), Novell NetW ar e** V3.12, V4.1X, V5.X.  I n most OS, the A.R.F . is performed in the background in order to restore[...]

  • Page 19

    4-1 Installing an extr a HDD for r ebuilding  While the HDD with data is on the upper deck of the SR2000, start the computer . The computer will automatically detect the HDD on the lower deck of the SR2000. I n case of abnormal operation, the buzzer will sound and the LCD will show the following : 1. Insert a new HDD correctly on the lower deck [...]

  • Page 20

     While data is in the HDD on the upper deck of the SR2000, start up the compute r . The computer sy stem will automatically check the status of the HDD on the upper deck of the SR2000. I n case of failure, the buzzer will sound and the LCD will show the following : Pri HDD : Fail Sec HDD : OK 1. Set up a new HDD on the lower deck of the SR20[...]

  • Page 21

    4-2 LCD display showing HDD status  Disk on the upper deck (Primary Disk): Fail Disk on the lower deck (Secondary Disk): OK Pri HDD : Fail Sec HDD : OK  Disk on the upper deck (Primary Disk): OK Disk on the lower deck (Secondary Disk): F ail Pri HDD : OK Sec HDD : Fail  Disk on the upper deck (Primary Disk): Fail Disk on the lower [...]

  • Page 22

    Chapter 5 Manual Back Up  M anual back up shall be performed from the upper deck ( SOURCE ) to the lower deck ( T ARGET ). Do not invert the sequence.  T ar get HDD can be a brand new or an unformatted HDD.  Open the front panel during use, set Operation Mode Switch to BACK UP position in the upper rig ht corner of control panel. (Press do[...]

  • Page 23

    T u rn of f power 3. After confirmation, the LC D will display options for BACK UP Mode and the cursor will blink and display “F .” Use key selector to choose F ile, Sector , or Auto mode. Every time you pr ess the selector ke y , cursor will move to next mode and blink; cursor se quence is F → S → A → F. 4. Press down SELECT key for 5 se[...]

  • Page 24

    7. I f " Cont inue " is se lected, it will g o back to the sc reen indicated by step 4 as follows. Copy Mode? File Sec tor Auto 8. I f " Quit " is selecte d, Buzzer will a larm; please turn of f the power and start PC again. Copy Aborted !!! T urn Of f POWER 5-1 File Copy  Supports F A T , F A T32, and NTFS (DOS, WINDOWS 3.1X[...]

  • Page 25

     File Copy Procedure 1. After entering File mode and starting operations, the L CD will show the following: 2. A few seconds later , the L CD will show the completed percentage of the process: Copy is being p rocessed… I : 1% is completed. IIIII 1 /N XXX % N: number of HDD partitions, ranging from 1~N. XXX%: Percentage comple ted, ranging from[...]

  • Page 26

    track-by -track and sector-by -sector .  A verage copy speed is 4~10 min/GB (or 6~15GB/hour , according to HDD efficiency ).  Sector Copy is faster than the Auto-Rebuild Mode. (Back Up mode operates at full speed in the SR2000, while Auto-Rebuild operates in PC background).  Sector Copy Pr ocedur e 1. After entering Sector m ode and starti[...]

  • Page 27

    5-4 Note  After completing the copy mode above, it is necessary to turn the power of f and set Operation Mode Switch to NORMAL position on the control pane l in order to resta rt y our PC and restore RAI D.  I n case of damage or impr oper insertion, the L CD will display re lated err or messag es. Refer to Section 4-2 L CD Display showing HD[...]

  • Page 28

    Chapter 6 Certified HDD f or SR2000 Brand Name Ty p e Model No. Capacity (GB) Note SE 2100A T 2.1 ST 3240A T 3.2 5100 5.1 6400 6.4 10200 10.2 EX 12700A 12.7 4300A 4.3 6400A 6.4 CR 8400A 8.4 6400A 6.4 10200A 10.2 Quantum CX 13000A 13.0 A T A66 DHEA 34330 4.3 350640 6.4 351010 10.1 DTT A 371010 10.1 7200rpm 370910 9.1 DJNA 371350 13.5 371800 18.0 IBM[...]

  • Page 29

    Chapter 7 Questions & Answers Q1: Why is the com puter system unable to r eboot or r e-configure after SR2000 is installed? A: 1. SR2000 supports IDE I /O interface. However , it is not compatible with mother boards building the I TE I T8680F-A chip. Replace it with another I /O chip compatible with the SR2000. 2. Check if I DE bus connector is[...]

  • Page 30

    Q5: The buzzer alarm k eeps sounding during SR2000 operation. A: Check if both Removable Carriers (hard disks installed) on the upper and lower decks are inserted into the right position. Please refer to section 2-5 I nstalling HDD in Removabl e Carrier and section 2-4 Remove/insert Re movable Carrier . Q6: How to turn on/of f the bu zzer? A: 1. Th[...]

  • Page 31

    Q9: How is the HDD capaci ty configu r ed when r eplacing with a new disk? A: 1. SR2000 is configured to the least capacity detected when SR2000 is installed for the first time. 2. When lar ger capacity is replaced in SR2000, the HDD capacity of SR2000 remains unchanged. SOHO RAID 30[...]

  • Page 32

    APPENDIX 1. Although the SR2000 is structured to be compatible with other HDD main brands, we will not be responsible for any data loss resulting in any damages or defe cts. 2. The brand names and products used in this manual are trademarks, registered trademarks, trade names of t heir respective holders. Cremax is not associated with any vendor or[...]